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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Mastercard Software Sales Business Operations (BizOps)Team is seeking a hands-on Business Operations Lead to assist with managing existing software sale clients. The team is responsible for the applications in our New Payment Platform solution for a global client base. This individual will use their Production Engineering knowledge to guide the team in advancing the experience of our clients in the post code development activities and interactions. The successful candidate will help to raise the bar on both our response to critical issues and build out a proactive mindset in the team to constantly improve our service offering. The successful candidate will also have significant experience in the ITIL methodology. They will have extensive experience in vendor management and have faced off to senior stakeholders both internally to their firm, but also externally to other corporate clients. Due to the “critical national infrastructure” aspect of the delivered solutions, experience communicating with / preparing communication for external consumption would be a significant advantage in this role. This individual will have experience in the software development lifecycle, live support and knowledge of performance management and testing practices. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes, and best practices., • Help to drive training and knowledge management on applications/client specifics and best practices of incident management and problem management, • Share knowledge and mentor junior resources, • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns, • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews., • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover, • Help to drive process improvement and increase alignment to the Mastercard BizOps guild processes and strategies;, • Work with a global team spread across tech hubs in multiple geographies and time zones, • Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps, • Liaise with the Development and Testing teams in Engineering to build out a view of upcoming deployments and their content, ensuring knowledge and training to support the deliveries and change process is embedded into the global team;, • Understand business processes and production applications to troubleshoot issues and recommend short and long-term resolutions., • Ensure team follow best practices regarding ITSM standards and client data access and management;, • Help to drive measurable improvements in the maintenance, operational and runtime characteristics of the application software;, • Assess technological options and design offerings supporting scalable, high-performance, and highly available environments;, • Collaborate with other technologists on creating cross-domain solutions;, • Comprehensive knowledge of all technology teams and interactions to deliver best practice in the final deliverable to clients, • Ability to help debug and optimize code and automate routine tasks., • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Education & Experience • Bachelor or master's degree in Computer Science or equivalent, • Experience leading Global support teams for applications in high volume solutions of critical infrastructure, • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive., • Experience in Erlang, • Analytical/problem solving and planning skills., • The ability to organize, multi-task and prioritize work based on current business needs., • Possess strong communication skills -- both verbal and written., • Strong relationship skills, collaborative skills and customer service skills. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️We’re looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You’ll take ownership of the delivery, operation and continual improvement of Domino’s core infrastructure and end-user platforms. You’ll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn’t just a leadership role, it’s a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you’re an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we’d love to hear from you Success in this role looks like: • Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams., • Lead the infrastructure workstream for project implementations, from design through to handover., • Act as the primary infrastructure point of contact for internal stakeholders., • Plan and coordinate infrastructure delivery across multiple concurrent projects., • Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation., • Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams, • Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP, • Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness, • Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant‑level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance., • Competitive salary and performance-based bonuses., • Competitive pension contributions, • Private health and dental care., • Income protection, • Professional development opportunities., • Fun team events and a supportive work environment., • Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We’re looking for a Director of Architecture & Software Engineering to join our IT team and lead the technical strategy that powers Domino’s digital future. In this role, you’ll bridge our Digital and Technology teams owning Architecture, Engineering and Test functions to deliver high-quality, scalable solutions that keep Domino’s at the forefront of innovation. You’ll define and execute strategies for enterprise architecture, software development and automation-first testing - ensuring our platforms are secure, performant, and ready to support growth across web, mobile and retail channels. You’ll also lead a team of senior technical experts and manage a mix of internal and partner resources to deliver complex initiatives at pace. If you’re a technology leader who thrives in a fast-paced, customer-focused environment and loves shaping the future of digital platforms - we’d love to hear from you. Success in this role looks like: • A proven track record of leading architecture, software engineering and Testing strategies in a digital or customer-facing environment., • Skilled in managing large-scale technical teams and motivating senior leaders to deliver through others., • Strong commercial and strategic mindset with experience balancing internal and partner resources for cost-effective delivery., • Familiarity with modern tech stacks and platforms - MS Azure experience is beneficial .

Our client, a reputable independent service centre in Leighton Buzzard, is seeking an experienced Service Manager to oversee all workshop operations. This is a prime opportunity for a skilled professional to lead a busy team within a well-established business, delivering vehicle servicing, MOT testing, and repairs across all makes and models. The successful individual will be responsible for managing the workshop team, ensuring efficiency, and maintaining high customer satisfaction. Benefits: Salary in the range of £35,000 to £45,000 Monday to Friday, 8:30am – 5:30pm, with 1 in 2 Saturdays Autonomy to implement process improvements and develop the team Supportive and experienced management structure Stable, long-standing local business with a loyal customer base Opportunities for career progression as a Service ManagerDuties: Manage all aspects of workshop operations Lead, motivate, and develop technicians and front-of-house staff Oversee daily workflow, job allocation, and customer bookings Maintain quality control and ensure efficient turnaround times Manage productivity and deliver excellent customer service Uphold health and safety standards within the workshop environment Support training and continuous development of the team in the role of Service ManagerRequirements: Proven experience as a Service Manager or Workshop Controller in a busy environment Strong leadership and team management skills E...

Job Purpose - To develop innovative mechanical design solutions, to current and future aerospace industry challenges, on existing and next generation smart motor and power generation technologies. To lead and deliver project based engineering work-package activities, by ensuring mature and robust mechanical solutions, designed to meet manufacturing, cost and weight targets. Responsibilities - Primary responsibility is to create and support the definition of robust mechanical design solutions, for R&D / R&T project/s, by ensuring the designs are technically robust, fit for purpose and meet both the business and customer needs. - Responsibility for the oversight and approval of design solutions, delivered by other Product Engineers within designated teams. Where necessary, support other senior, Principal and Senior Principal Engineering teams with design review and approval. - Support and/or ownership of, one or more Engineering Work Packages, for the Mechanical Design of products. - Technical supervision of a small team, incorporating all engineering disciplines, to meet the needs of the project. These will include directly interfacing with Mechanical Engineering, Stress & Thermal, Supply Chain, Industrialisation, Validation and Verification (V&V), Configuration and Quality. - No direct report functional responsibility, but Product Engineers will report technically to the Work Package owner. - Responsibility for the delivery of engineering solutions that meet 'Design to Cost' and 'Design to Manufacture/Assembly' requirements, against programme deliverables. Accountable for - Improved awareness, through regular reporting to the Lead Engineer/s, (Principal and/or Senior Principal Engineers), on work package status. - The production and maintenance of CAD models, drawings and parts lists that are compliant with all company standards, associated within the work package(s) assigned to you. - The production and reporting of Design Assurance documentation, including, but not limited to, design reports, test procedures and Hand/Stress calculations, such as interference fits, thermal growth, hoop and tensile stresses, thread loadings and tolerance analyses, in support of the work package/s. - Removing risk, by supporting engineering design investigations and Root Cause Analysis (RCA) activities, in order to develop mature products or technical concepts. This task involves both new technology (R&T and R&D), and improvements to existing product lines (Through Life Support). • Familiarity with the Electrical & Power, Product Introduction Processes (PROMPT & DEVELOP) and the leadership or support of any gateway reviews as appropriate. - Authoring, reviewing, and, subject to approval, signing off technical documentation, for Engineering and Through Life Support. - The delivery of any monthly KPI milestone targets to support project needs and timescales. - Delivery of formal and informal training, mentoring and leadership support, to engineering personnel and less experienced staff, to ensure the continuous improvement of both Technical and Behavioural skills, across the Product Design and Electromechanical Engineering teams and projects. Knowledge and Experience - Essential - A Mechanical, Automotive or Aeronautical Engineering degree or equivalent qualification/work experience. - Experience delivering work packages and supervising and guiding other Engineers in a team. - Mechanical design experience, with rotating equipment, such as shafts, bearings seals, structures etc. - Must have an understanding of engineering materials and production methods relevant to them. - Substantial dedicated experience of Electromechanical Design and Engineering using 3D CAD software. - Good working knowledge of MS Software i.e. Excel, Word, PowerPoint. - Ability to communicate clearly, through written and verbal means, to all levels within the business and be able to interact easily with other Engineering teams. - Must have the ability to plan their work and others they are supervising to meet agreed monthly milestones / tasks. Good time management is key, with an ability to prioritise and organise themselves and others. - Must be self-motivated and able to work on own initiative. - Must have the ability to work under pressure to meet project and program deadlines. • Desirable - Direct experience with high-speed power generation and motor technologies. - Familiarity with relevant engineering Software Tools (CATIA / NX, Teamcentre, Windchill, SAP, MS Project). - Basic understanding of Mechatronics and Electronics. - Experience with direct dealing with internal/external customers or stakeholders. - Experience of working with Engineering service suppliers, i.e. defining Statements of Work and approving deliverables for outsourced staff

Recruitment Manager - Dunstable Pertemps Aylesbury is currently recruiting for an experienced HR Manager for our client within the Public Sector. Salary: £41,000 Hours: 8:30am-4:30pm Duties: Lead the HR team day to day, ensuring service standards, SLAs and a high-quality customer experience are consistently delivered. Work collaboratively with Recruitment, Payroll and Learning and Development to stay informed on organisational priorities, challenges and changes. Act as a role model, providing expert employee relations advice, guidance and coaching to the team. Set clear expectations, manage performance effectively, and hold team members accountable through regular feedback and structured performance management. Ensure timely, accurate and professional responses to all HR queries. Collaborate with the wider HR management team to share best practice, support CPD and maintain consistency of approach. Maintain team capability through mandatory training, development opportunities and engagement with key academic calendar events. Ensure effective resourcing and cover arra Support departmental structure planning and implementation alongside the Group Head of HR. Oversee effective induction, appraisals and regular one-to-one meetings across the team. Embed succession planning and development opportunities to build capability and future talent. Requirements: CIPD Level 5 Experience in fast-paced HR environment Proven experience managing a team Strong knowledge of employment legalisation and ER If you would be interested, please apply with your updated CV

Telesales Executive – Warm Leads Location: [Location] Salary: £(phone number removed) + Commission Job Type: Full Time We are supporting a specialist waste management company looking to hire a Telesales Executive to join their growing team. This is a warm lead sales role — you’ll be speaking with inbound enquiries and existing customers, not cold calling. What you’ll be doing • Handling inbound enquiries and converting them into business, • Following up quotes and leads to close sales, • Re-engaging previous customers and winning back business, • Managing your pipeline and follow-ups in the CRM, • Working towards sales activity and conversion targets The role is designed to protect selling time, so you can focus on speaking to customers and closing opportunities. Training & Support You’ll receive full onboarding and structured training, including: • Product and service training, • Call coaching and objection handling, • Closing techniques and live support, • A structured development plan What we’re looking for • Confident phone communication skills, • Target driven and motivated to succeed in sales, • Organised with strong follow-up discipline, • Customer-focused and professional Previous telesales experience is useful, but driven and coachable candidates with the right attitude will also be considered. What’s on offer • Base salary + commission, • Warm leads and inbound enquiries, • Structured training and support, • Opportunity to develop your sales career