Customer service team lead jobs in Leighton BuzzardCrear alertas

About Helapet Ltd: Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice. We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group. Job Summary: We are looking for a motivated and results-driven Filtration Business Development Manager to grow sales and market share for our own-manufactured and in-sourced filter devices. Based primarily at Helapet’s Head Office in Houghton Regis, this role involves building strong customer relationships and driving business growth across the UK, with regular travel to meet and engage with customers and key stakeholders. Benefits: • Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service), • Medical Cash Back Plan (Simply Health), • Life Assurance (4 x Annual Gross), • Annual Performance Bonus, • Annual Pay Review, • Cycle to Work Scheme, • Employee Referral Scheme, • Discounts on Selected Products and Services, • Employee Assistance Programme – Health, • 25 annual holiday days, plus 8 bank holidays and one company day, • Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year) Job Responsibilities: Increase product usage and market share for Helapet Filter devices. • Achieve agreed sales targets and review performance regularly with the Sales and Marketing Manager., • Identify and develop opportunities to grow market share and expand into new markets., • Meet quarterly activity and reporting metrics., • Actively promote and sell products and services in a professional, structured manner using effective product presentations that highlight key features and benefits., • Build and maintain strong professional relationships with customers to enhance the Company’s reputation., • Plan and manage both new and existing customer accounts to maximise selling time and customer support., • Prepare customer quotations in collaboration with the Sales and Marketing Manager to secure new business., • Act as a key liaison between customers and the Operations Department regarding product specifications, customisation, and delivery lead times., • Arrange product samples where required. Implement sales and marketing strategy. • Execute agreed strategies and tactics and maintain business plans in line with direction from the Sales and Marketing Manager., • Develop and support marketing campaigns., • Identify, attend, and contribute to relevant industry events., • Maintain accurate territory records and ensure all administrative tasks are completed within set deadlines., • Gather and provide market intelligence to support business growth and decision-making. Professional conduct • Represent and promote the Company in a professional and ethical manner at all times., • Maintain a high standard of personal presentation., • Ensure Company equipment is kept in excellent working condition., • Treat colleagues, customers, and stakeholders with dignity and respect at all times. Personal Specifications: Essential: • Degree-level education in Life Sciences or a related field., • Proven sales experience, ideally within filtration, medical devices, or a technical sector., • Experience in new business development and managing existing accounts., • Comfortable working to sales targets and activity metrics., • Strong understanding of filtration products and their applications., • Excellent communication, presentation, and negotiation skills., • Ability to prepare accurate quotations and manage administrative tasks efficiently., • Strong interpersonal skills with a customer-focused approach., • Ability to identify new markets and provide valuable market insights., • Effective cross-functional collaboration and structured selling approach., • Self-motivated, professional, and ethical., • Flexible, adaptable, and willing to travel across the UK., • Positive, enthusiastic team player Desirable • Marketing experience, including campaigns and industry events., • Strategic thinking, problem-solving, and project management experience.

Join a Market-Leading Retailer - Assistant Manager | Dunstable | Up to £36,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £36,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Dunstable success story. BBBH34924 TPBN1_UKTJ

Are you looking for the right role for you? Then look no further Contract Supervisor Salary £31,235 - £42,948 per annum Hours 45 hours per week, 06:30 16:30 Location Dunstable LU6 1NE / Bedford, MK41 0QS As a Supervisor at FCC Environment, you will play a key role in the planning, control and supervision of staff and resources to ensure effective street cleansing operations and/or the collection of refuse and recycling throughout the district. You will lead operational teams, maintain high standards of service delivery, and ensure all safety, legislative and contractual requirements are consistently met. This vacancy is for a full-time position, working 5 days per week. Our promise to you • Competitive salary - 25 days annual leave (full-time working) plus Bank Holidays - Pension scheme - Life insurance - Discretionary bonus scheme - On-the-job training and progression - Recognition scheme - Refer-a-friend scheme - Flexible benefits including high street savings, cycle to work scheme, Gymflex membership, and more (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? • Planning and organising daily tasks, crew deployment, and vehicle allocation to meet contractual requirements - Preparing and recording resource schedules to ensure labour, vehicles, plant, and materials are available - Setting output targets for crews and monitoring performance against targets - Ensuring accurate completion of all documentation (defect reports, schedules, timesheets, drivers hours, additional work instructions) - Ensuring vehicle torque checks, cleaning schedules and weekly procedures are followed - Conducting Health & Safety and reversing assistant monitoring, ensuring each crew is seen at least once per week - Maintaining all records and systems for contract operation - Managing employee attendance, grievances, misconduct and discipline - Conducting return to work interviews and escalating issues where required - Supporting the wider supervisory team to maintain consistent standards - Providing high-quality contractor/client liaison - Ensuring compliance with ISO systems and company procedures What are we looking for? • A confident, calm and assertive leader with proven experience in supervising operational teams - Excellent communication skills, both written and verbal - The ability to plan workloads, schedules, holidays and daily resources effectively - Highly organised with strong attention to detail - Able to work on their own initiative and adapt to changing situations - Strong knowledge of Health & Safety legislation and safe working procedures - A full UK driving licence (LGV Class 2 desirable) - Experience working on the highway or in a similar operational environment - IT competent and able to manage documentation and systems - Motivation, reliability, good timekeeping and customer focus - The ability to train, mentor and lead others - Experience in unionised work environments (desirable) - A commitment to personal development and improving operational standards About Us We are FCC Environment, one of the UKs leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK, and employing around 4,200 people, were on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Contract Supervisor, please apply via the button shown. TPBN1_UKTJ

Job Description Unlock Your Next Career Move with Connells Group If you’re confident, ambitious, and thrive in a target-driven sales environment, Connells Group has an exciting opportunity for you. We’re looking for a Trainee Lettings Negotiator to join our high-energy Contact Centre team in Dunstable and play a key role in driving growth across our lettings network. At Connells Group, we’re passionate about helping landlords succeed, and our Lettings Negotiators are at the forefront of creating those crucial first conversations. If you enjoy building rapport, converting enquiries into opportunities, and being rewarded for performance, this is the role for you. About the Role As a Trainee Lettings Negotiator, you’ll be central to our lettings lead generation activity, connecting landlords with our expert branch teams nationwide. You’ll handle inbound and outbound calls, qualify landlord enquiries, and book high-value rental valuation appointments that support branch performance and business growth. This is a fast-paced, results-driven sales role, ideal for someone who enjoys speaking to customers, working to targets, and turning conversations into successful outcomes. What We’re Looking For: A confident and persuasive communicator with a professional telephone manner. Sales-focused, target-driven, and motivated by results and commission. Customer-centric mindset with a passion for delivering excellent service. Resilient, proactive, and comfortable working in a fast-paced contact centre environment. Strong organisational skills with attention to detail. At least 2 years’ experience in a target-driven environment—contact centre, sales, hospitality, or retail backgrounds welcome. Key Responsibilities: Proactively engage with landlords via inbound and outbound calls to understand their property and letting needs. Convert enquiries and warm leads into booked rental valuation appointments. Generate new business opportunities through follow-ups and effective questioning. Book and confirm rental appraisals for branch teams, ensuring accurate information is captured. Deliver outstanding customer experiences that build trust and long-term landlord relationships. Maintain detailed and accurate records of calls, enquiries, and appointments within internal systems. Work closely with branch colleagues to support shared goals and maximise conversion opportunities. What We Offer: Competitive basic salary plus uncapped commission with realistic OTE of £26,000–£32,000. Full induction and ongoing sales training to help you thrive. Clear development pathways across Connells Group and the wider property sector. Recognition, rewards, and incentives—including team nights out, quarterly awards, and trips for top performers. Why Join Us? This isn’t just a trainee role it’s a genuine opportunity to build a long-term sales career within one of the UK’s most respected property services groups. You’ll be part of a lively, supportive Contact Centre where ambition is encouraged, performance is rewarded, and development is taken seriously. If you’re ready to step into a sales role with real earning potential and progression, we’d love to hear from you. Make your next move count with Connells Group CC00706

Job Purpose - To develop innovative mechanical design solutions, to current and future aerospace industry challenges, on existing and next generation smart motor and power generation technologies. To lead and deliver project based engineering work-package activities, by ensuring mature and robust mechanical solutions, designed to meet manufacturing, cost and weight targets. Responsibilities - Primary responsibility is to create and support the definition of robust mechanical design solutions, for R&D / R&T project/s, by ensuring the designs are technically robust, fit for purpose and meet both the business and customer needs. - Responsibility for the oversight and approval of design solutions, delivered by other Product Engineers within designated teams. Where necessary, support other senior, Principal and Senior Principal Engineering teams with design review and approval. - Support and/or ownership of, one or more Engineering Work Packages, for the Mechanical Design of products. - Technical supervision of a small team, incorporating all engineering disciplines, to meet the needs of the project. These will include directly interfacing with Mechanical Engineering, Stress & Thermal, Supply Chain, Industrialisation, Validation and Verification (V&V), Configuration and Quality. - No direct report functional responsibility, but Product Engineers will report technically to the Work Package owner. - Responsibility for the delivery of engineering solutions that meet 'Design to Cost' and 'Design to Manufacture/Assembly' requirements, against programme deliverables. Accountable for - Improved awareness, through regular reporting to the Lead Engineer/s, (Principal and/or Senior Principal Engineers), on work package status. - The production and maintenance of CAD models, drawings and parts lists that are compliant with all company standards, associated within the work package(s) assigned to you. - The production and reporting of Design Assurance documentation, including, but not limited to, design reports, test procedures and Hand/Stress calculations, such as interference fits, thermal growth, hoop and tensile stresses, thread loadings and tolerance analyses, in support of the work package/s. - Removing risk, by supporting engineering design investigations and Root Cause Analysis (RCA) activities, in order to develop mature products or technical concepts. This task involves both new technology (R&T and R&D), and improvements to existing product lines (TLS). - Familiarity with the Electrical & Power, Product Introduction Processes (PROMPT & DEVELOP) and the leadership or support of any gateway reviews as appropriate. - Authoring, reviewing, and, subject to approval, signing off technical documentation, for Engineering and Through Life Support. - The delivery of any monthly KPI milestone targets to support project needs and timescales. - Delivery of formal and informal training, mentoring and leadership support, to engineering personnel and less experienced staff, to ensure the continuous improvement of both Technical and Behavioural skills, across the Product Design and Electromechanical Engineering teams and projects. Knowledge and Experience - Essential - A Mechanical, Automotive or Aeronautical Engineering degree or equivalent qualification/work experience. - Experience delivering work packages and supervising and guiding other Engineers in a team. - Mechanical design experience, with rotating equipment, such as shafts, bearings seals, structures etc. - Must have an understanding of engineering materials and production methods relevant to them. - Substantial dedicated experience of Electromechanical Design and Engineering using 3D CAD software. - Good working knowledge of MS Software i.e. Excel, Word, PowerPoint. - Ability to communicate clearly, through written and verbal means, to all levels within the business and be able to interact easily with other Engineering teams. - Must have the ability to plan their work and others they are supervising to meet agreed monthly milestones / tasks. Good time management is key, with an ability to prioritise and organise themselves and others. - Must be self-motivated and able to work on own initiative. - Must have the ability to work under pressure to meet project and program deadlines. • Desirable - Direct experience with high-speed power generation and motor technologies. - Familiarity with relevant engineering Software Tools (CATIA / NX, Teamcentre, Windchill, SAP, MS Project). - Basic understanding of Mechatronics and Electronics. - Experience with direct dealing with internal/external customers or stakeholders. - Experience of working with Engineering service suppliers, i.e. defining Statements of Work and approving deliverables for outsourced staff

Now recruiting for an Administrator to join an industry leading provider in Dunstable who are renowned for supplying products and services that you'd see on TV and some of the largest events in the UK. In this role you'd be 100% focussed on supporting with quotation support - So you'd be spending a lot of time on the system putting together quotes and having a lot of phone based conversations putting together and building these quotes with their customers. This is going to be an ideal role for a graduate/school leaver to come in, learn, develop and gain some really invaluable experience, possibly even lead into a longer term and permanent role in 6 months' time. Of course, if you've got experience in quote building/processing, that'd be of real interest and if not, any previous admin experience would be a huge bonus! You'd be joining a well-established company and a high-functioning team of very kind, supportive and fun people with a real work hard, play hard attitude. To be a success in this role you need great people skills and the ability to multitask and juggle as you'll find that in any typical day with this team you'll be speaking with customers/engineers to build quotes and eventually helping to raise invoices and process orders. This is a temporary position to start, you'd be earning weekly pay at an hourly rate of £12.82 per hour (+ holiday pay accrual) - With a view to this going temp to perm for the right person down the line if desired at around £25k+. Hybrid working is on offer here as standard and you'd be doing so from week 1, working 3 days in the offices in Dunstable and 2 days from home weekly. The team operate Monday to Friday, 8.30am to 5pm with an hours lunch break. What to expect day-to-day: Quote building - Lots of admin/data input to create quotes whilst speaking to customers Speaking with engineers and the technical team about these quotes to confirm costings etc.Candidate Skills: Any form of quotation/admin experience is a real bonus, so be sure to highlight this! Communication skills are of the upmost importance - Ideally the ability to demonstrate you have customer service experience skills. Must be comfortable with working from home a few times a week and have a good wifi connection and dedicated work space. The ability to work with your own initiative. Multitasking, juggling and managing your own workload. A positive and can-do outlook and approach. A team player.We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support

Cafe Manager Location: Houghton Hall Park Hours: Full-time (including weekends and bank holidays) Role Type: Permanent Salary: Starting from £30k per annum We are looking for an experienced and enthusiastic Cafe Manager to lead the café at Houghton Hall Park. This is a hands-on role for someone who thrives in a fast-paced, customer-focused environment and enjoys being part of a vibrant community space. Key Responsibilities: Oversee the day-to-day running of the café Lead, train, and motivate a small team Deliver excellent customer service at all times Manage stock control, ordering, and waste reduction Ensure food hygiene, health & safety, and cleanliness standards are met Handle cash, tills, and basic financial reporting Work with management to improve sales, menus, and customer experience About You: Proven experience in café, hospitality, or food service management Strong leadership and communication skills Confident working under pressure during busy periods Organised, reliable, and proactive Good knowledge of food hygiene and health & safety standards Flexible availability, including weekends What We Offer: Competitive salary (dependent on experience) A friendly, supportive working environment Opportunity to make a real impact in a popular park café Staff discounts and development opportunities

Service Manager Job Overview To oversee the call centre and office staff to ensure smooth running of the business on a day-to-day basis. To manage the service team, coordinating with contractors, ensuring high-quality service delivery, and maintaining strong client relationships. The Service Manager plays a crucial role in driving efficiency, customer satisfaction, and business growth. Key Responsibilities Operations Management· Oversee daily service operations, ensuring timely and efficient repair and maintenance of commercial catering equipment and other facility management services provided to customers, stepping in where required. Develop and implement strategies to improve service efficiency and customer satisfaction, making recommendations to the MD. Oversee job scheduling, resource allocation, and workflow coordination to ensure cost effective choices and sharing the workload. Ensure compliance with health and safety regulations and industry standards. Take ownership and accountability for ensuring jobs are successfully managed against the RCD targets. Lead and deliver specific bespoke projects against timelines and actions. Management of subcontractors against company guidelines. Utilise company management reports to identify areas of challenge and opportunity and take ownership to address. When needed, provide operational resource and cover for the team. Leadership of quality management and continuous improvement with customers, including quarterly check ins with biggest customers. Ongoing management and updates of the operations manual and other related documents. Team Leadership & Development Lead, mentor, and support the team where required to ensure the workload is covered in a timely manner and inline with SLA’s. This may mean on occasion helping to cover during emergency periods. Ensure cover for each area of the business is in place for staff holidays and ensure all team members are clear on the their involvement. Conduct training programs to enhance the team's understanding of the processes and service quality. Monitor performance via the system reports, provide feedback and direction, and manage staff to ensure daily priorities are completed effectively. This is to include the company returns tracker and sales/purchase invoice spreadsheets. Manage team members with areas for improvement, documenting the requirements and steps taken, reporting to the MD where required via weekly meetings. Ensure team members are working inline with the company’s objectives/plans. Assist the MD/FM with any HR requirements that arise supporting the company and help to ensure we meet our responsibilities and objectives. Customer Relations & Business Growth Serve as the primary point of contact for key clients, ensuring exceptional service delivery. Address customer concerns, resolve service issues, and implement solutions for continuous improvement via discussion with the MD. Work closely with the team to identify new business opportunities and support contract negotiations, highlighting any with potential to the MD. Financial & Reporting Responsibilities· Monitor key performance indicators (KPIs) and prepare reports on service performance to manage the team daily. Ensure monthly sales targets are achieved collaborating with the finance team

Lead Design Engineer Leighton Buzzard £45,000 - £55,000 DOE Benefits 23 days holiday plus bank holidays Company events Become part of a growing family-run business, with real progression opportunities Are you a hands-on Design Engineer looking for a role where you can take ownership of projects from concept to completion? This is an exciting opportunity to join a growing team and work on bespoke solutions for a wide range of industries. The Role Take projects from cradle to grave, ensuring designs meet customer requirements and installation runs smoothly Liaise directly with customers to understand specifications, gain approvals and deliver tailored solutions Produce 3D designs using Autodesk Inventor Oversee and review designs from two other Design Engineers, providing support and approving drawings before fabrication About You Strong background in mechanical design engineering Proficient in Autodesk Inventor or similar design packages Ability to manage your own projects while supporting and reviewing the work of others Ambitious and keen to grow with the business What's on Offer £45,000 - £55,000 23 days holiday plus bank holidays Pension A hands-on role with real responsibility and variety Career progression as the design team expands If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Description: Estate Agent Property Valuer / Property Lister - Overview: This is a chance to join an award winning property company who are going through exciting periods of growth and who offer tailored award winning training and development programmes at all levels. By being part of this opportunity you will get a lot more than just a career, you will be provided with the tools and opportunities to create a long term goal to be part of an ever growing group of property experts. Estate Agent Property Valuer / Property Lister - The Package: £25,000 Basic Salary £50,000 On Target Earnings Generous holiday allowance increasing each year Carry over holiday allowances to the following year Salary sacrifice pension Plus many other benefits Estate Agent Property Valuer / Property Lister - Duties: Plan, direct and lead the operations of the team alongside the Sales Manager Manage the sales side of the office when the Sales manager is away Developing new business opportunities Achieving personal and branch targets Valuing property to sell as appropriate Conducting property viewings Advising vendors of their legal obligations, together with practical suggestions about the marketing of the property Qualifying applicants to assess their financial position and suitability prior to arranging viewings Introducing new business and building alliances with developers within the local community through active networking Ensuring an up-to-date knowledge of market conditions and competitor activities Selling all company products and services strongly and ethically to vendors, purchasers and their advisers alike for a productive outcome Contributing new marketing ideas and proactively supporting marketing initiatives Ensure all staff are trained to satisfactory standards Estate Agent Property Valuer / Property Lister - Who Qualifies?: The successful candidate will: Possess experience in the field of estate agency Have proven capability of leading by example Be able to demonstrate great customer service skills Hold a full valid UK driving licence and own their own vehicle Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading.A milestone to be proud of... Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Cafe Manager Location: Houghton Hall Park Hours: Full-time (including weekends and bank holidays) Role Type: Permanent Salary: Starting from £30k per annum Our client is looking for an experienced and enthusiastic Cafe Manager to lead their café at Houghton Hall Park. This is a hands-on role for someone who thrives in a fast-paced, customer-focused environment and enjoys being part of a vibrant community space. Key Responsibilities: Oversee the day-to-day running of the café Lead, train, and motivate a small team Deliver excellent customer service at all times Manage stock control, ordering, and waste reduction Ensure food hygiene, health & safety, and cleanliness standards are met Handle cash, tills, and basic financial reporting Work with management to improve sales, menus, and customer experience About You: Proven experience in café, hospitality, or food service management Strong leadership and communication skills Confident working under pressure during busy periods Organised, reliable, and proactive Good knowledge of food hygiene and health & safety standards Flexible availability, including weekends What They Offer: Competitive salary (dependent on experience) A friendly, supportive working environment Opportunity to make a real impact in a popular park café Staff discounts and development opportunities TPBN1_UKCT

£60,000 pa + benefits including company van, fuel card and phone As an Operations & Gas Manager, you will play a key role in the delivery of high‑quality property services across our defined regions. Acting as part of the Connect Property Services team, you will oversee repairs and maintenance, provide technical and commercial support to supervisory colleagues, and ensure an excellent customer experience at every interaction. You’ll work collaboratively with internal teams and external partners to drive continuous improvement, uphold safety and compliance standards, and support the smooth and effective delivery of services to our residents. What you’ll do In this role, you will lead the operational delivery of property services, ensuring day‑to‑day repairs, major works and gas‑related services are carried out efficiently, safely and to a high standard. You will support and guide the Supervisory Team, helping them to motivate and manage operatives while maintaining accountability for meeting KPIs, quality measures and budgetary requirements. You’ll work closely with colleagues across Peabody, coordinators and contractors to ensure services meet customer needs, adhere to statutory and organisational requirements, and embody our values of being easy, reliable and empathetic. Your day‑to‑day work will include overseeing compliance, monitoring operational risk, preparing reports, participating in meetings, supporting service recovery and driving a culture of improvement across all operational processes. You’ll need to be in the office a minimum of 3 days a week for meetings and collaborative working, this role requires a Basic DBS. What you’ll need • Extensive knowledge of gas works, • Proven leadership experience within a direct delivery or operational property services environment, • Full and valid UK Driving Licence, • Strong project and programme management skills, • Excellent communication, negotiation and stakeholder management skills, • Ability to analyse data, solve problems and make sound decisions under pressure Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer • 25 days’ annual holiday, plus bank holidays, • Van, phone and fuel card provided, • two additional paid volunteering days each year, • flexible benefits scheme, including family friendly benefits and access to a discount portal, • 4 x salary life assurance, • up to 5% pension contribution Closing date: 10 February 2025 at midnight. Interviews will be taking place face to face Thursday 19th February in our Houghton Regis office PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer

We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of 5-6 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression. Main Responsibilities: • Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc), • Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs, • Arranging parts or materials for click/collect where not available from usual suppliers, • Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion Essential Skills / Experience for this role: • Excellent communication and listening skills, • Ability to multi-task to manage a demanding workload in a fast-paced environment, • Excellent resource planning and administration skills, • The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers Company Benefits: • Career development opportunities, • Employee Assistance – access to a range of support and advice by telephone and a via a mobile phone app, • Free Personal Trainer group sessions after work every Thursday, • Hamper at Christmas This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary

Front of House Supervisor Salary: From £13.50 per hour + Tips Position: Full-time / Permanent About Roam Café Bistro Roam is more than just a place to grab a coffee or a bite – it’s a neighborhood hub designed for explorers, foodies, and locals alike. From busy brunch services to relaxed bistro evenings, we pride ourselves on high-quality ingredients, a welcoming atmosphere, and a service style that feels professional yet personal. The Role We are looking for a confident, hands-on Front of House (FOH) Supervisor to join our leadership team. You will be the "anchor" on the floor during busy shifts, ensuring the team stays on track and every guest leaves happier than when they arrived. This is a fantastic step for an experienced Senior Server or Barista looking to move into management within a growing, independent business. Key Responsibilities: Lead the Floor: Oversee the daily flow of service, managing table rotations and ensuring guest wait times are kept to a minimum. Team Mentorship: Support and train junior staff on service standards, menu knowledge, and our POS system. Opening & Closing: Responsible for key-holding, cashing up tills, and ensuring the bistro is set up for success or safely tucked away for the night. Quality Control: Ensure every coffee, cocktail, and plate meets Roam’s standards before it reaches the table. Customer Relations: Handle bookings, resolve issues on the fly, and build a regular customer base through genuine hospitality. What We’re Looking For: Experience: Previous experience in a fast-paced café, restaurant, or bistro environment (at least 1 year in a senior/supervisory role preferred). The "Roam" Vibe: You are energetic, proactive, and have a "nothing is too much trouble" attitude. Communication: You can give clear direction to a team while staying calm under pressure. Attention to Detail: You notice the small things – a wobbly table, a smudge on a glass, or a guest who needs a refill. Perks & Benefits: Great Food & Drink: Free shift meals and specialty coffee. Growth: Opportunity to have a say in seasonal menu changes and event planning. Atmosphere: Work in a stylish, modern environment with a supportive and friendly team. Fair Pay: Competitive hourly rate plus a transparent share of tips

Store Manager - Dunstable | Up to £55,000 + Bonus | Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for a n exceptional Store Manager in Dunstable . With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership . About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to £55,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH35403 TPBN1_UKTJ

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

Your Key Responsibilities Will Include:Patrolling on‑street and off‑street parking areas on foot or by vehicle, in line with service instructionsIdentifying parking contraventions and issuing Penalty Charge Notices (PCNs) fairly, accurately and consistentlyDealing politely and professionally wit

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

Strong leadership and customer service skills are essential. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 sta

A local automotive service provider in Surrey is looking for a Supervisor to manage daily operations, including evaluating and planning budgets, resolving customer issues, and overseeing a team of 5-10 staff members.

Lead and support the Customer Service Team on a day‑to‑day basis. You’ll oversee day‑to‑day team operations, act as the first point of escalation for complex queries, and support key reporting and data analysis activities, while remaining hands‑on with core customer service tasks. With a

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

A leading fintech company in Milton Keynes is looking for a Customer Success Team Lead to oversee a team dedicated to converting qualified leads into business accounts. The role involves managing team performance, ensuring excellent customer service, and collaborating across departments to enhance t

As a Customer Service Lead you will divide your time between customers and the team. Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a C

The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capability. Team Lead, Customer Support - EM

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

A leading accident and collision repair company in Greater London is looking for a skilled Service Advisor. You will ensure an exceptional customer experience by communicating effectively with clients and third parties. In this role, you will be the face of our Bodyshops, responsible for booking cus

The ideal candidate will possess team leadership skills, experience in a main dealer environment, and a strong focus on providing excellent customer service. A franchised motor dealership in South West London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager an

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair

A national retail cooperative in Castle Donington is seeking a Customer Team Leader to oversee day-to-day store operations while leading a small team. Applicants should have a passion for leadership and customer service. Passion for leadership and customer service.

A leading retail company in Aylesbury is looking for a Sales Manager to inspire their team, deliver outstanding customer service, and achieve performance targets. The ideal candidate has leadership experience and is passionate about customer satisfaction. Your role will involve managing the team, pr

A prominent financial institution is seeking a Customer Service Lead to work full-time in Warrington and Wilmslow. You will be responsible for developing strong relationships with customers and coaching your team to provide exceptional service. If you enjoy helping others and can lead by example, th

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

A leading UK retailer is seeking an experienced Store Manager to take full responsibility for running a store and leading a dedicated team.

A leading ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to enhance the customer experience. Responsibilities include coaching the customer service team, managing customer onboarding, and resolving escalated issues. This senior role requires strong leadership skills

A leading coffee solutions provider in the UK is seeking a Field Service Team Leader to guide a team of engineers in delivering exceptional customer service. You will be responsible for coaching and supporting your team, ensuring best practices are followed, and promoting strong inter-departmental r

A leading coffee brand in Bedford is seeking a Store Manager to oversee store operations and foster a strong customer service culture. The ideal candidate will possess strong leadership skills and experience in team management. Emphasizing customer satisfaction and sales management, this role involv

The ideal candidate will have experience in team management and a passion for exceptional customer service. A leading roadside service company in the UK is seeking a Store Manager to oversee operations at their unit. In this role, you will lead a team, drive profitable sales, and receive bespoke tra

The role combines hands‑on customer service activity with responsibility for escalation management and process improvement, working closely with internal teams to reduce repeat issues and improve customer outcomes. Customer Service Operations Lead. We are recruiting a Customer Service Operations L

A leading UK retailer is seeking a Customer Experience Manager for their Balham Store in London. You'll be responsible for managing the overall customer experience and front-end operations while supervising a dynamic team. Candidates should have line management experience in a fast-paced setting, wi

A leading retail cooperative in London is seeking a skilled Store Manager to lead the team at their Mile End Road location. In this full-time role, you will drive store performance, ensuring excellent customer experiences while developing your team's skills and promoting an inclusive culture.

A tech-enabled accounting firm located in Greater London is seeking an IT Service Team Leader to manage and mentor a team providing high-quality IT support services. This hands-on leadership role will oversee service desk operations, support approximately 500 users across multiple UK offices, and he

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. The role involves collaborating with cross-functional teams to create scalable and effective service solutions. Candidates should have a proven track reco

Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance.

You will be responsible for managing teams of parts, vehicle technicians, and service advisors, while ensuring outstanding customer service. A leading automotive retailer in England is seeking an Aftersales Manager for their aftersales department.