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Service Technician Team Leader (Lighting & AV Systems) Wimbledon Monday–Friday £38-40k Our client is a leading provider of integrated AV, lighting, and media solutions who are looking for a Service Technician Team Leader to support service delivery across broadcast, corporate, leisure, and entertainment environments. This is a hands-on technical leadership role focused on delivering high-quality service, improving processes, and supporting the wider engineering team — without direct line management. • Lead and coordinate on-site service operations, ensuring a professional and customer-focused experience, • Provide expert support across lighting systems (ETC consoles), networking, and dimming systems, • Support development of service procedures, methodologies, and technical standards, • Review site reports and drive continuous improvement and quality assurance, • Assist with service planning, RAMS, and documentation, • Collaborate across teams to support installations, repairs, and technical problem-solving Skills Needed • Strong experience in lighting / AV systems servicing and support, • Solid knowledge of ETC consoles, control systems, and networking, • Proven ability to lead on-site activities and support technical teams

About the Role: Grade Level (for internal use): 08 The Team: S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value. The Impact: This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward. What's in it for you: Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry. Responsibilities: • Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs, • Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs, • Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation, • Guide analysts and other business partners through the ratings process and support change management of improvement efforts, • Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision, • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • A Bachelor's degree is required, • An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role, • Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking, • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required, • Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals, • A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required, • Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offerAdditional Preferred Qualifications:, • Experience with AI technologies, Python programming, and project work, • Strong interpersonal and communication skills#LI-KM1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Job Description – Maintenance Facilities Day Shift Technician, electrically biased. Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Job description – Shift Technician The scope of services to be provided by the engineering Shift Technician includes, but is not limited to: • Responsible for the delivery of planned, preventative tasks working within our Planon Intelligent Work Management System (IWMS)., • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary

MPI are looking for PERMANENT Senior Engineers, for our client based in London Location: Ideally London, but will consider Kent, Surrey, Southampton, Reading, Oxford etc. Hours: Typically, start at 8 and finish at 4:30 however this is work dependent anything over 9 hours a day is paid at over time rates Benefits: • Discretionary bonus scheme (8%), • 25 days holiday, • Life assurance, • Healthcare cash plan, • 8% bonus (if goals are achieved), • Overtime, average per engineer at least £5000.00/year., • £50 per night staying away allowance – if this is needed, • BUPA (Healthcare) after 3 months., • Use of company vehicle out of hours, • This role may include Hybrid working Line Manager: Operations Manager Direct Reports: Supervisory/ADP Management only Hours: Full time About the role: In your role as Senior Engineer, you will provide all aspects of on-site servicing, repairs and installation works covering domestic and commercial contracts throughout the UK. A key part of your role will be to coordinate and provide training for colleagues on new and existing products and services. You will also be the team leader for the Service Engineers (which engineer levels to be agreed with your line manager), who will directly report to you for any support they need. In this role your key responsibilities will include: • Understand and adhere to all aspects of Health and Safety, Risk Assessments and Method Statements Liaise with engineers, managers and other staff members to identify training requirements, • Arranging of ongoing training programmes and reviews, • Sourcing and maintaining technical literature information, • Carryout onsite assessments, surveys and engineer audits, • Updating database with necessary site and asset information, • Provide technical support for service engineers, office and customers where required, • Research information on new products and services, • Provide feedback between office and service engineers, • Assisting the Service Office with Technical Admin duties, • Perform Servicing, Commissioning, advanced repairs, fault finding and Installation of pumps and pressurised systems (and waste pumps/submersible pumps if/when required), • Actively be aware of opportunities to promote the client’s Services, • Lead a team of Service Engineers South (engineer levels to be agreed with your line manager), helping them with problems, issues or general support they may need. Working with the installation engineers to ensure they are performing their roles in the most efficient way and introduce improvements where necessary. Essential qualifications, experience and skills required for the role: • Servicing and Commissioning of pumps and pressurised systems, • Advanced fault finding and minor repairs of pumps and pressurised systems, • Installations of pumps and pressurised systems, • Minimum 10 years’ experience working with pumps and pressurisation equipment, • Excellent knowledge and understanding of all manufacturers and types of water booster sets and pressurisation equipment, • Good understanding of water systems and associated equipment, • Experienced working with and fault finding with electrics, • UK Driving Licence, • Organised and self-motivated, • Attention to detail, • Customer focused, • A pleasant and friendly ‘can do’ attitude, • Knowledge of pumps and pressurised systems, • Health and Safety training required for the role, • Good time keeping, • Be flexible and adaptable Knowledge & skills to develop: • Further Health and Safety training required for the role, • Further product training as required, • Develop client relationships and attend review meetings where required

Head of Contracts and Commercial Partnerships 3 days per week in Central London The opportunity A G15 Housing Association is seeking a senior commercial leader to take ownership of its outsourced repairs and maintenance supply chain. This is a strategic leadership role with accountability for contract performance, supplier partnerships and commercial outcomes across a large scale operational environment. The role exists to move contract management away from transactional oversight and towards genuine partnership working, shared accountability and continuous improvement. You will act as an intelligent client, balancing strong governance and value for money with collaboration that enables suppliers to perform at their best. You will lead a senior management team with direct responsibility for approximately four to five senior managers, collectively overseeing operational teams of around thirty to forty people per area. Key responsibilities • Set the strategic direction for repairs contracts and commercial frameworks, • Act as senior owner for all outsourced repairs and maintenance contracts, • Lead and develop four to five direct reports, each responsible for large multi disciplinary teams, • Hold overall accountability for an annual budget exceeding £70m, • Build and maintain strong partnerships with Tier 1 contractors and specialist suppliers, • Lead mobilisation, governance and ongoing performance management of contracts, • Drive continuous improvement using data, insight and performance trends, • Oversee commercial controls, risk management and dispute resolution, • Work closely with finance, procurement and legal teams to ensure compliance and value, • Provide clear reporting and recommendations to senior stakeholders What success looks like • Strong contractor performance against agreed KPIs, • Improved customer satisfaction and service reliability, • Reduced risk, fewer disputes and clearer accountability, • Measurable efficiency gains and value for money outcomes, • High performing, engaged internal teams About you You will be a commercially astute leader with significant experience managing large scale contracts within repairs, maintenance or property services, combined with the credibility to operate at executive level. Essential experience and skills • Senior leadership experience in contracts, commercial management or strategy, • Proven experience leading managers who oversee large operational teams, • Strong understanding of contract law and procurement frameworks such as NEC or JCT, • Demonstrable experience managing multi million pound budgets, • Proven ability to lead change and improve operational performance, • High level of commercial and financial acumen, • Strong data literacy with the ability to use insight to drive decisions, • Experience managing complex stakeholder and supplier relationships Desirable • Experience within social housing, local government or regulated environments, • Professional membership or accreditation such as RICS, MCIOB, CIOB or CIH, • Knowledge of statutory and compliance requirements within property maintenance Why apply This is a rare opportunity to shape how a major housing organisation works with its supply chain and to deliver tangible improvements for residents at scale. The role offers senior level influence, autonomy and the opportunity to lead teams and budgets of significant scale while driving meaningful change. For a confidential discussion or to apply, please contact directly.

Who We Are: This role is being hired into Cingularity a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. Please follow this link to understand more about Cingularity’s work: ___ IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London - Hanbury St, Spitalfields Shift Work Patterns, including weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: • Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools (e.g., Nimbra Vision, Zabbix, Grafana, Mult viewers and Transport-Stream Probes)., • Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage., • Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team., • Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery., • Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed., • Proactively identify and address potential issues before they impact service delivery., • Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact., • Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis., • Assist in the development and maintenance of incident management and disaster recovery plans., • Contribute to reviewing, refining, and documentation of TOC workflows, processes, and procedures., • Maintain accurate records of network configurations, service documentation, and incident logs., • Assist in the implementation of bespoke customer solutions, working alongside project management. This includes:, • Device configuration and testing., • Network and service documentation., • Installation and commissioning., • Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks., • Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers., • Contribute to evaluating new technologies, tools, and systems to improve TOC capabilities. You Have These: Essential: • Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge., • Strong knowledge of Broadcast environments and workflows., • Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers., • In-depth knowledge and experience of TCP/IP Stack, including switching, routing, and multicast., • Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Drive to build their knowledge and skills on existing and emerging technologies., • Self-motivated and organised individual., • Flexibility to work unsociable hours as required to cover sporting events. Advantageous: • Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous., • Experience with standard routing protocols such as OSPF and BGP., • Experience in video and audio encoding technologies and parameters., • Knowledge of fibre optical technologies with experience in deployments and troubleshooting., • Proficient in Windows and Linux operating systems. Added MacOS., • Experience with booking systems and/or automation systems., • A degree in engineering, telecommunications, or a related field., • Python scripting experience. Unusual Challenges • International travel will be required at least once a year to support our global team., • The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences., • Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern. Engineers do not work hours between 00:00 and 07:00. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our ___. For information regarding Terms of Use for this and other TKO websites, please review our ___

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Lift Service Engineer: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: Field Based - East/West London About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: • Act as an ambassador of Mitsubishi Electric when attending customer sites, • Manage allocated service route and complete all planned maintenance against agreed schedule, • Proactively adjust / resolve the issue to help improve the general performance of the lift, • Provide a summary of work completed to clients and electronically close off worksheets, • Comply fully with all site H&S requirements, • Escalate any site issues as they arise, including spare part requirements and shutdown lifts Qualifications: • NVQ Level 3 qualified in Lift Maintenance, • Good electrical / mechanical skillsand the ability to apply these in a practical environment, • Strong organisational skills, including workload planning and the balance between responsive and planned activities, • Capability to interpret maintenance manuals, schematics, and wiring diagrams, and familiar with the use of standard test instruments and hand tools Key Responsibilities: • Timely completion of all planned maintenance activities each week / month, • Achievement of Call-Out response times for passenger entrapment and normal breakdowns, • Zero maintenance related insurance items defects, • Positive client feedback regarding engagement and completion of duties, • Working within the field service team responsible to the area team leader and to support colleagues in adjacent areas as required / directed, • To establish effective working relations with the site operations team of all clients within your designated service route, • The role supportsour contractual serviceclients which coversa very broad range of customers,, • from large corporate commercial sites to high wealth individuals’ private homes., • The role is field based and is the most significant client facing position within the business regarding the day-to-day contact with our clients., • Strong and effective service delivery will help ensure we both retain and grow the service portfolio which will support the broader divisional and branch goals. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development

Customer Service Manager, Middlesex, Permanent, Full Time, Hybrid Working,£45K to £55K PA Customer Service Manager Are you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and aftermarket customers within a nonmanufacturing business. This is a pivotal leadership role, responsible for setting strategic direction, embedding best-in-class service standards and ensuring the voice of the customer is effectively represented across the organisation.You will inherit an established team and play a key role in developing capability, improving performance and aligning customer service delivery with operational and commercial objectives. Working closely with Sales, Manufacturing, Planning and Logistics, you’ll act as a critical bridge between customers and internal stakeholders, ensuring responsiveness, accuracy and proactive communication at all times.This opportunity will suit someone who enjoys building structure, driving improvement and leading from the front in a fast-paced, operational environment where customer expectations are high and continuous improvement is encouraged. Key Responsibilities • Lead, coach and develop a customer service team to deliver consistent, high-quality service., • Define and implement strategic direction for customer service operations, • Oversee end-to-end order management, forecasting and customer communication, • Act as escalation point for complex customer issues and ensure effective resolution, • Collaborate cross-functionally to align customer demand with operational capability, • Drive process improvements, systems utilisation and performance metrics, • Support commercial objectives through strong customer engagement and insightKey Skills & Experience, • Proven experience leading customer service teams within manufacturing or engineering environments, • Strong people-management and performance leadership capability, • Experience setting strategy and improving customer service processes, • Confident operating across Sales, Operations, Planning and Logistics, • Commercially aware with a customer-first mindset, • Strong ERP/MRP and data-driven decision-making skills, • Calm, credible and able to influence at senior leadership level. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4791211

Corporate Receptionist (Front of House / Concierge Service) | Uxbridge Your new company Join a global leader in corporate real estate and facilities management, operating across an international footprint and supporting some of the world’s most recognisable brands. This organisation is renowned for delivering best-in-class workplace environments and exceptional client service, combining operational excellence with a strong people-first culture. You’ll be based on a high-profile corporate site, working within a professional and fast-paced environment where service standards and client experience are paramount. Your new role As a Corporate Receptionist, you will act as the face of the business, delivering a seamless, concierge-style front-of-house service to employees, clients, and visitors. This is far more than a traditional receptionist role - you will play a key part in shaping the end-to-end visitor experience, ensuring every interaction is professional, welcoming, and memorable. Key responsibilities include: • Providing a friendly, professional meet-and-greet service for all visitors and employees, • Managing a busy reception desk, including calls, emails, and switchboard enquiries, • Escorting visitors, issuing passes, and ensuring a smooth check-in process, • Delivering a concierge-style experience, anticipating needs and exceeding expectations, • Coordinating meeting room bookings and visitor management systems, • Supporting hospitality requests and ensuring meeting spaces are fully prepared, • Keeping the reception area immaculate and professional at all times, • Providing administrative support to the wider facilities team as required, • Previous experience in a corporate reception or front-of-house environment, • Confident using switchboard systems and office software (Outlook, Word, Excel, PowerPoint), • Excellent verbal and written communication skills, • Strong organisational skills with the ability to manage multiple priorities, • A proactive, service-led mindset with attention to detail, • The ability to remain calm and professional under pressurePersonal attributes:, • Highly polished, professional, and approachable, • Naturally personable with the ability to build rapport quickly, • Flexible, adaptable, and solution-focused, • A team player with a strong sense of accountability and reliability What you'll get in return, • The opportunity to work in a prestigious corporate environment, • Exposure to high-level stakeholders and global clients, • A role where you can develop your front-of-house, client experience, and facilities skills, • A supportive team culture within a well-established global organisation 4794219

Housekeeping Porter - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. \n\n About the Job \n\n An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t \nAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t

KAUAI, part of the Virgin Active brand. \n At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. \n \n So what qualities does a Store Manager need to join KAUAI? \n\n • A friendly, calm and approachable nature with the ability to act quickly and effectively\n, • Excellent attention to detail – nothing gets by without you noticing!\n, • Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately\n, • Confident in your own ability to act as a leader and an ambassador of the KAUAI brand\n, • Performs well under pressure in an organised manner\n, • Acting as a member of one team with one goal\n\n \n ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: \n\n • Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.\n, • Plans and prepares work schedules and assigns crew members to specific duties.\n, • Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.\n, • Directs compliance of crew with established company policies and procedures.\n, • Address gaps/concerns identified through store audit.\n, • Maintains appropriate staffing levels.\n, • Provides leadership, coaching, development and motivates crew members.\n, • Is a people’s person with good customer service ability.\n, • Timeously completes management tasks and checks.\n, • Maintains appropriate stock levels through ordering, receiving and rotation processes.\n, • Ensures correct portioning standards are followed for all products and services.\n, • Performs regular stock-take procedures and readily addresses variances.\n, • Executes sales promotion activities and directs crew members for merchandise displays.\n, • Manages controllable cost against set budgets for the store.\n, • Monitor expenditure of all costs within the store, ensuring all budgets adhered to.\n, • Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.\n, • Addressing complaints and resolving problems.\n\n \n QUALIFICATION/EXPERIENCE \n\n • Three years related experience and/or training.\n, • Espresso Machine knowledge handy.\n, • Knowledge of food preparation\n, • Food Hygiene Certification\n\n \n OUR PERKS \n\n • 30 days annual leave\n, • Pension fund\n

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation—integrating strategy, technology, data, and human-centered design to deliver measurable impact. Today’s most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results. We Are BCG X BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients’ businesses. We operate at the intersection of product, strategy, and engineering— transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys. Our teams tackle complex, high-stakes challenges across industries, building solutions that must perform at scale in real-world environments. We bring the rigor of consulting together with the craft standards of leading technology The Role As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle—from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable—balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment—not task executors. We Are BCG X We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do • Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution, • Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions, • Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems, • Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms, • Design scalable solutions within complex enterprise ecosystems and technical constraints, • Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation., • Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly., • Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning), • Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part pf a multidisciplinary team, • Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives, • Produce structured documentation and client-ready materials that communicate decisions with clarity and precision, • Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions, • Clearly articulate trade-offs and defend design rationale in client-facing settings, • Produce structured documentation and client-ready materials that communicate decisions with clarity and precision, • Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale. What You'll Bring • 2–4 years of professional experience designing digital products at scale in product, UX, or experience design roles, • A portfolio demonstrating:, • Strong interaction design foundations, • High-quality visual craft and attention to detail, • Structured problem framing and systems thinking, • Evidence of shipped or production-level work, • Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools—such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus)., • Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff), • Demonstrated understanding of:, • Human-centered design principles and usability best practices, • Accessibility standards (WCAG fundamentals), • Responsive, multi-platform, and cross-device design, • Product, technical, and business constraints in real-world environments, • Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions, • Confidence articulating trade-offs and defending design rationale in structured discussions, • Experience collaborating within cross-functional product teams, • Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation, • Ability to travel frequently based on client and project needs (50% travel expectations) At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth. Preferred Qualifications: • Experience designing enterprise, B2B, or complex transactional systems, • Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation), • Familiarity with experimentation frameworks, product metrics, and data-informed iteration, • Proficiency using AI-enabled design workflows or AI-native product experiences, • Experience in operating in client-facing, high-expectation, or consulting-style environments, • Comfort operating in client-facing, high-expectation, or consulting-style environments Who You'll Work With How You’ll Grow This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will progressively build capability in: • Framing ambiguous, high-impact problem spaces, • Structuring and leading defined design workstreams, • Managing stakeholder alignment in complex organizational environments, • Connecting experience decisions to measurable product and business outcomes, • Elevating craft standards and contributing to design culture within BCG X You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact—not just output. Additional info What to Expect • A hands-on role with high standards for craft, clarity, and rigor, • Ownership of meaningful workstreams within enterprise-scale products, • Early exposure to senior stakeholders and complex decision-making environments, • Work on high-impact digital products used by customers, employees, and organizations globally, • A fast-paced, multidisciplinary environment blending consulting discipline with product excellence, • Close collaboration across strategy consulting, product, engineering, data, and AI teams, • Direct exposure to clients and client teams Why Join BCG X At BCG X, design is foundational—not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. You will work on consequential problems alongside exceptional cross-disciplinary teams, developing both product depth and strategic perspective at an accelerated pace. We are committed to building inclusive, high-performing teams and encourage applications from candidates of all backgrounds and experiences. #BCGXjob Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values. £33,131.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service, • Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication, • Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans, • Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly, • Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch, • Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer, • Enjoys social interaction and the company of others, networks in local business community, • Approachable and open behaviour, • Prefers working as part of a group or team Essential: We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Personal Trainer - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.\n\t, • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.\n\t, • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.\n\t, • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.\n\t, • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.\n\t, • Problem solving\n\t, • Leadership and team management skills\n\t, • Project Management Skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more\n

In-Room Dining Supervisor - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. \n\n About the Job \n\n An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.\n\t, • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.\n\t, • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.\n\t, • Compile duty rosters and advise on changes as necessary.\n\t, • Excellent listening skills and customer orientation.\n\t, • Adaptability and appreciation of cultural diversity\n\t, • Passion for driving excellence\n\t, • Adaptable and flexible\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Why work for Smart? Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days At Smart Managed Solutions, we combine cutting-edge data-driven technology with a client-focused approach to deliver exceptional Facilities Management services. Specialising in commercial environments, higher education, and the life sciences sector, we partner with the world’s most innovative organisations to keep their facilities running at peak performance. We are proud to be an employer that values your growth and work-life balance. We offer comprehensive training opportunities and clear progression routes to help you build a rewarding career. We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors. Role Purpose To manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Mobile Portfolio of Smart. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice. Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation. Key Duties • Commercial and financial accountability across the contract/account., • Lead a diverse team across multiple skills sets within engineering services., • Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports., • Production of monthly reports and ensuring minutes of meetings are collated with actions closed out., • Production of energy reports for the customer., • Oversee statutory certification is received and available to the customer on request., • Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored., • Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. PERSON SPECIFICATION: Must have recognised industry qualification in at least one of the following three disciplines: • Electrical (BS7671 18th Edition), • Electrical (C&G2391 Inspection and Testing), • C&G Mechanical & HVAC Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc.Full understanding of Statutory Compliance. IOSH or NEBOSH preferred. Please apply today to register your interest. Please note, all details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company. This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the Human Resources Dept

Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership Fulham, London Aviation / Travel / Ticketing If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels. What you’ll be doing: • Overseeing the ticketing team and overall ticketing function, • Managing GDS queues including schedule changes, reissues, general and web bookings, • Handling airline schedule changes and ensuring timely communication and amendments, • Overseeing ticketing deadlines, reissues, and fare compliance, • Managing ADM and ACM processes end-to-end, • Working with GDS providers such as Amadeus, Galileo, and Sabre, • Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares, • Monitoring TINS reports and system interfacing, • Supporting airline training for reservations teams, • Building relationships with e-sales clients and airline partners, • Working 9am - 6pm Mon - Friday plus occasional sats, • Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant, • Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre, • Solid understanding of airline fares, ticketing, reissues, and schedule changes, • Experience with NDC, corporate fares, cruise fares, and global distribution systems, • Confidence managing ADM and ACM processes, • Strong attention to detail and organisational skills, • Analytical and problem-solving ability, • Strong communication skills and a customer-focused approach, • Opportunity to build on a leadership role within aviation ticketing, • Exposure to global airlines and complex fare structures, • Chance to influence processes and drive operational improvements #TicketingManager #TicketingTeamLeader #AviationJobs

HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,500 employees are located in 28 countries. Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services. Advise to Run! HR Path, Global Leader in HR solutions • ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization, • IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise), • RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing Our latest fundraising of 500 million euros aims to accelerate our growth and international expansion. Our goal is to double our revenue within five years and become the world leader in HR digital transformation. YOUR MISSIONS • Define and deliver high-impact data integration and visualization solutions by working closely with client business and data teams to empower data-driven decision-making., • Architect, implement, and configure Prism Analytics for a global customer base as a key member of the HR-Path team., • Build strong customer relationships to bridge the gap between complex external data sources and Workday’s native reporting., • Train end-users and data analysts on Prism self-service capabilities to ensure long-term solution adoption., • Execute every phase of a Workday Prism implementation, rotating through roles such as Data Architect, ETL Specialist, Solution Architect, and Analytics Lead., • Develop sophisticated data models and advanced dashboards to enhance our analytics propositions and grow the business., • Maintain high flexibility, including a willingness to travel to customer sites or attend global events. YOUR PROFILE • Proven experience in implementing Workday Prism Analytics or similar enterprise-grade ETL and BI tools (e.g., Tableau, Alteryx, PowerBI)., • Ability to design complex data pipelines, including data ingestion, transformation using Prism functions (Join, Union, Group By, Filter), and publishing to Workday Discovery Boards., • Expertise in data modeling, with a deep understanding of how to blend Workday data with external financial, operational, or legacy HR data., • Advanced proficiency in reporting, specifically building Workday Calculated Fields, Matrix Reports, and Composite Reports to leverage Prism datasets., • Strong commitment to Data Governance, ensuring data security, lineage, and privacy standards are maintained within the Prism environment., • Demonstrated functional experience across the project lifecycle, including facilitating data discovery workshops, mapping source-to-target data, and executing rigorous data validation and UAT., • Effective prioritization of tasks and proven ability to manage complex data mapping schedules and technical troubleshooting efficiently. Soft Skills & Communication • Pivotal team player with an excellent attitude and the ability to translate technical data jargon into clear business insights., • Excellent communication skills (written, oral, and presentation) in English, specifically regarding data storytelling. Desirable Qualifications • Workday Prism Analytics certification is highly preferred., • Workday Core HCM certification is required., • Experience with SQL, Python, or other data manipulation languages is a significant asset., • Familiarity with Workday Extend or Big Data technologies is a plus. WHAT WE OFFER • An hyper-challenging and fulfilling work environment in full international development, • A rapid growth of your career with many possibilities of evolution (horizontal & vertical) : international & internal mobility, training & certifications, • A good work-life balance with remote possibilities : labeled Happy at Work, we listen to our employees, • A great work atmosphere on a daily basis : quarterly team parties, annual congress..., • We are Happy at Work certified and cotinue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you. See you soon at HR Path !

About the Company Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. About the Role Key responsibilities of the role are: • Responsible for client satisfaction and responding to incoming calls and emails., • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you., • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service., • Maintain database for all clients and ensure all information is up to date., • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams., • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones., • This position will see you contacting lapsed clients with the aim of becoming active customers again. Qualifications • Advanced level of Microsoft Office skills., • Ideally have previous exposure to the Waste Management and Recycling industry., • Essential to have previously worked in a Customer Service environment. Required Skills • Be self-motivated with an analytical mind and a keen eye for detail., • Ambitious dynamic go-getter with a real can-do attitude., • Confident communicator, both verbal and written., • Good team player as you will be required to work with a range of personnel internally and externally., • Work well under pressure and to set timelines in a professional manner., • Experience of working in a fast-paced environment.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for a dynamic and customer-centric Customer Success Manager (CSM). CSMs are pivotal in driving account growth through strategic relationship management and solution expansion and we are looking for expressions of interest as we plan to grow our team. The ideal CSM will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Location: London Package: Competitive salary + car allowance We are seeking a Regional Director to join our specialist Portfolio Division—dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25M cleaning portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you’ll be: • Attending Monthly and Quarterly meetings with all senior points of contact., • Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved., • Undertaking site visits as required to assess standards and quality audit scores., • Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses., • Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you’ll have: • The ability to communicate with Director and MD level clients., • A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring., • The ability to implement solutions self sufficiently., • Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties., • Commercial analysis and resolution proposing capability., • Financial experience for P&L, balance sheets and cashflow, • Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • Life assurance cover, • Enhanced Company sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: A basic DBS check is required for this role

Vice President, Information Systems and Technology London 4 days onsite, West London £90,000 + £105,000 plus excellent benefits A global organisation is seeking a senior IT leader to take end to end ownership of enterprise service delivery across its London operations. This is a hands on leadership role with clear accountability for a business critical Entrata platform, end user support, and local oversight of corporate IT infrastructure. This role sits at the centre of operations, service management, and stakeholder engagement, and will suit someone who can balance strategic direction with day to day execution in a complex, enterprise environment. What you will own • Senior leadership of a dedicated Entrata application service function, treating the platform as mission critical to the business, • Full accountability for Entrata availability, performance, upgrades, incidents, configuration, and vendor management, • Ownership of service standards, SLAs, KPIs, and ongoing service improvement for Entrata and related systems, • Leadership of the London end user support function, • Embedding consistent support processes, tooling, and ITSM best practice, • Building and developing a high performing, customer focused support team, • Local oversight of IT infrastructure including networks, systems, and security, • Acting as the senior escalation point for incidents, audits, and infrastructure initiatives, • Partnering closely with global technology teams to ensure compliance, resilience, and alignment with group strategy What we are looking for • Hands on Entrata experience is essential and non- negotiable (Yardi or alternative wouldn't work), • Strong SAP experience is also essential, ideally within a complex enterprise environment, • Senior leadership experience across enterprise application support and end user services, • Strong understanding of IT infrastructure, networking, and cloud based services, • Experience operating within global or multi region organisations, • Confident senior stakeholder manager with the credibility to operate at VP level Nice to have • Experience supporting complex ERP or property management platforms alongside Entrata, • ITIL or ITIL aligned service management experience, • Proven track record leading teams through operational change and service transformation This role will appeal to a senior IT leader who thrives in structured, enterprise environments and takes pride in running stable, well governed, business critical platforms, rather than chasing greenfield builds or constant reinvention. Please apply with an up to date profile.

As a Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. Key Responsibilities As a Service Designer, you will: • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate, • Champion high standards of craft, clarity, and systems thinking across all service design outputs, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines Skills and Experience You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and practical delivery. You will bring: • Proven experience working as a Service Designer within an agency, consultancy, or product‑led environment, with demonstrable senior‑level impact, • Strong grounding in service design principles, systems thinking, and human‑centred design, • Extensive experience designing services across complex, multi‑touchpoint environments, • Confidence leading discovery and co‑creation activities with multidisciplinary teams and senior stakeholders, • Experience creating and using service design artefacts to drive decision‑making and alignment, • Ability to articulate service design rationale clearly and convincingly to a range of audiences, • Experience working within Agile or iterative delivery environments, • Strong facilitation, storytelling, and communication skills, • Comfort navigating ambiguity and helping teams move from complexity to clarity, • Must have experience in financial services. About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

ISS Facility Services UK have a fantastic opportunity for an experienced Key Account Director (KAD) to lead one of their large, Financial Services accounts in London. This is an on-site based role, with the occasional need to travel to other sites in the UK. It would be ideal if the successful candidate has previous experience of managing a full TFM Professional Services contract, or similar. Job Overview This is a pivotal senior leadership role responsible for driving high-performance outcomes across a complex, high‑profile banking contract. The Key Account Director will operate at a strategic level, ensuring service delivery aligns with customer values, leadership principles and agreed commercial objectives, while fostering a culture of strong leadership and accountability. As a member of the senior management team, the post holder will play an active role in shaping the efficiency, effectiveness and strategic direction of the business. The role requires the ability to balance operational excellence with strategic oversight, building trusted client relationships and delivering sustainable, long-term value across the account portfolio. Key Responsibilities • Provide strong, visible leadership across a cluster of Key Account Managers, empowering teams to deliver against customer, people and financial objectives., • Own and drive the strategic direction and governance of the account portfolio, ensuring effective implementation through aligned regional delivery and stakeholder engagement., • Act as the primary escalation point for clients and Key Account Managers, resolving complex issues and maintaining strong, trusted customer relationships., • Maintain full ownership of financial performance across the portfolio, including budgetary control, profitability and full P&L accountability., • Ensure robust measurement, reporting and governance of KPIs and SLAs, driving continuous improvement in service delivery and operational performance., • Support Key Account Managers in translating customer insights and business needs into relevant propositions, solutions and account development activities., • Lead audit, quality and control routines across the cluster, including gap analysis, corrective actions and technical operational audits., • Drive Environmental, Health & Safety compliance and support energy efficiency initiatives, projects and change programmes. Person Specification • Demonstrable senior-level Integrated Facilities Management contract management experience., • Experience managing large professional services/financial services accounts, or similarly heavily regulated environments (e.g. pharmaceuticals)., • Proven gravitas with the ability to operate as a credible senior leader in complex, high-profile client environments., • Strong client-facing background, with experience managing senior stakeholders and navigating politically complex accounts., • Strong operational leadership capability across both technical and soft services within IFM., • Polished, professional approach aligned to blue-chip and corporate client environments., • Ability to manage ambiguity, navigate grey areas and balance competing client and commercial expectations effectively., • Track record of developing capability through recruitment, development and succession planning The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

IMPORTANT: Full right to work in the UK: ILR, British passport, national Hybrid: 3 days per week in office Location: London or at a commutable distance Hiring process: 2 technical interviews and a HR call Salary: £100,000 - £110,000 Gross/a DOE + 15%-20% bonus depending of seniority + amazing benefits package About The Role: Are you a seasoned SAP professional with a passion for enterprise-scale transformation? Do you thrive at the intersection of business strategy, technology, and value realization? As a Senior Industry Principal / Solution Architect, you will play a pivotal role in shaping and delivering high-impact SAP S/4HANA transformation programs for global clients. This is a senior leadership position where you will advise C-level stakeholders, co-create future-ready business models, and lead complex end-to-end transformations across industries. You will operate at scale, supported by a global network of experts, and act as a trusted advisor guiding clients through strategic change - from early visioning and Phase 0 assessments to MVP delivery and enterprise rollout. Key Responsibilities: Strategy, Consulting & Value Creation • Generate consulting-led opportunities and contribute to industry thought leadership, • Co-create next-generation business models and end-to-end processes that drive competitive advantage and cost leadership, • Lead transformation assessments, due diligence, and executive workshops, • Build business cases, value realization models, and transformation roadmaps, • Design and synthesize end-to-end processes across:, • Planning, Sales, Procurement, • Manufacturing, Warehousing & Logistics, • Plant Maintenance and Customer Service, • Define enterprise transformation roadmaps using:, • SAP S/4HANA, • SAP best practices and SaaS Line-of-Business solutions, • Partner platforms such as Microsoft and Salesforce, • Identify digitization and automation opportunities using AI, advanced analytics, RPA, IoT, and emerging technologies, • Deliver S/4HANA MVPs, templates, pilots, and scalable enterprise solutions, • Lead enterprise data design efforts (CDM, LDM, PDM), • Define data governance frameworks, operating models, and roles, • Guide data platform selection and architecture for analytics, reporting, and monetization, • Mentor and develop global, cross-functional teams, • Act as a hands-on, approachable, and trusted senior leader, • Ensure solution quality, delivery excellence, and transparent feedback, • Represent the organisation as a trusted advisor to senior client stakeholders, • Bring industry best practices, data-driven insights, and multiple solution options to enable informed decision-making, • Contribute to joint product and innovation roadmaps with partners such as SAP and Microsoft Required Skills & Experience: • 14+ years of hands-on SAP consulting experience, • Participation in at least 5 end-to-end SAP implementations, • Experience as a Solution Architect, Program Lead, or Track Lead, • Exposure to Greenfield, Brownfield, and/or Hybrid transformation approaches, • Strong knowledge of the SAP product portfolio and consulting ecosystem, • Deep expertise in at least one domain:, • Functional: Finance & Controlling, Manufacturing, Logistics, or Sales, • Technical: ABAP, UI5, Integration, Security, or Basis, • Strong IT and SAP enterprise architecture background, • Proven C-level and senior stakeholder engagement capability, • Experience in Phase 0 / transformation preparation, • SAP toolchain usage and/or administration experience, • Valid SAP certification(s), • Strong client-facing presence, communication, and presentation skills, • Experience with solution proposals, estimations, and presales support Preferred Qualifications: • Exposure across multiple SAP modules and industries, • Experience in SAP sales, presales, or service delivery roles, • Prior business-domain experience before entering IT, • Experience with non-SAP platforms (e.g., Microsoft ecosystem, Salesforce), • Thought leadership through external publications, speaking engagements, or whitepapers Personal Attributes: • Strong analytical and strategic thinking skills, • High levels of leadership maturity and proactiveness, • Passion for customer success and long-term partnerships, • Commitment to excellence, quality, and continuous improvement, • Outstanding written and verbal communication skills Why Join Us? • Influence large-scale, global SAP transformations, • Work alongside a world-class, international team of experts, • Engage directly with senior business leaders and shape enterprise strategy, • Drive meaningful, data-driven outcomes that deliver real business value, • Grow your impact as a trusted advisor and industry leader 📩 Interested in shaping SAP transformations for the UK's leading enterprises? Apply or message me to learn more.

The Role As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. Key Responsibilities As a Senior Service Designer, you will: • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate, • Champion high standards of craft, clarity, and systems thinking across all service design outputs, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines Skills and Experience You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and practical delivery. You will bring: • Proven experience working as a Service Designer within an agency, consultancy, or product‑led environment, with demonstrable senior‑level impact, • Strong grounding in service design principles, systems thinking, and human‑centred design, • Extensive experience designing services across complex, multi‑touchpoint environments, • Confidence leading discovery and co‑creation activities with multidisciplinary teams and senior stakeholders, • Experience creating and using service design artefacts to drive decision‑making and alignment, • Ability to articulate service design rationale clearly and convincingly to a range of audiences, • Experience working within Agile or iterative delivery environments, • Strong facilitation, storytelling, and communication skills, • Comfort navigating ambiguity and helping teams move from complexity to clarity About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

My client is a global leader in real estate services, combining market-leading advisory expertise, property management excellence and innovative technology to deliver exceptional results for clients. They are committed to attracting talented professionals, supporting career growth and creating an environment where people can thrive. This is an exciting opportunity for an Associate Commercial Property Manager to join a high-performing team, managing a prestigious trophy-asset portfolio (offices) while gaining exposure to major clients, strategic assets and career-defining opportunities. The Role As a Commercial Associate Director Property Manager, you will play a key role in delivering first-class property management services, maintaining strong client relationships and ensuring assets perform to the highest standard. You will work closely with Asset Managers, occupiers and internal specialists across finance, ESG, facilities and transactions. Key Responsibilities Client & Relationship Management • Act as the primary point of contact for Asset Managers across your portfolio., • Build trusted, collaborative relationships with clients and provide expert property advice., • Lead formal quarterly meetings, presenting updates, strategies and performance reporting., • Deliver all agreed client KPIs and service standards. Lease & Occupier Management • Manage occupier applications including alterations, assignments, underlettings and consents., • Ensure tenant compliance with lease obligations and resolve breaches effectively., • Handle lease queries, licences and occupier matters impacting asset value., • Drive occupier engagement and customer satisfaction initiatives. Financial & Service Charge Management • Oversee budgets, cash flow and financial accountability across assets., • Manage service charge budgets, reconciliations and reporting in line with RICS guidelines., • Work closely with accounts teams on arrears, payments and expenditure control., • Identify and track additional fee opportunities outside the PMA scope. Asset Performance & Operations • Conduct regular inspections, ensuring assets are presented to the highest standards., • Manage suppliers and contractors to deliver excellent service performance., • Support acquisitions, disposals and due diligence processes., • Oversee void property management and insurance claims from start to finish., • Assist with major works and site-based projects. ESG & Strategic Growth • Support ESG initiatives and sustainability objectives across the portfolio., • Identify opportunities to grow existing client relationships and win new business., • Contribute to innovation, operational improvements and business transformation projects. About You • Ideally, MRICS qualified with 5+ years’ property management experience., • Strong commercial awareness and client-facing skills., • Proven ability to manage complex assets and multiple stakeholders., • Excellent financial, analytical and reporting skills., • Strong negotiator with a solutions-led mindset., • Highly organised, proactive and results-driven., • Strong leadership potential with mentoring or line management experience., • Comfortable working across cross-functional teams and projects. Why Join My Client? • Work with a respected market leader in real estate., • Manage high-profile assets and major client relationships., • Clear progression and long-term career development., • Collaborative, inclusive and forward-thinking culture., • Very flexible working and personalised benefits., • Opportunity to make a genuine impact in a dynamic industry. If you’re an ambitious property professional looking to take the next step in your career, this is a standout opportunity to join a business where your growth and success will be fully supported. Package: Up to £69,000 + benefits and bonuses For a confidential discussion, please contact: Sam Jefferson 📞 07917 042 950 📧 I’m a specialist General Practice property recruiter with over 10 years’ experience. If this role isn’t quite right but you’d like to explore your options, I’d be very happy to have a confidential conversation.

We are looking for an experienced Test Department Team Leader to manage the day-to-day operations of a busy electronics service and repair centre. This role blends technical expertise with team leadership, ensuring high-quality diagnostics, repair, and refurbishment of electronic and electro-mechanical equipment. Key Responsibilities • Lead and develop a team of service technicians working on electronic and electro-mechanical systems, • Oversee diagnostics, inspection, repair, and refurbishment workflows to meet quality and turnaround targets, • Manage repair queues and prioritise workload to maximise efficiency, • Act as the technical escalation point for complex electronic fault-finding and repair issues, • Control refurbishment processes, including repair cost limits and final quality checks, • Approve service quotations and support customer enquiries with technical input, • Monitor stock levels of electronic components and coordinate with internal teams to ensure availability, • Strong background in electronics or electro-mechanical servicing and repair, • Proven experience supervising or leading a technical team, • Solid diagnostic and fault-finding skills on electronic equipment, • Strong organisational skills with the ability to prioritise workload effectively, • Qualification in electronics, telecommunications, or a related discipline, • Experience in a service centre or maintenance environment For more information, or to apply, please contact Tom Calder

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

University of the Arts London (UAL) is looking for a Facilities Manager to join on a full-time, 12 months fixed term contract. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. As part of the Estates Department, the Facilities Manager will line manage a team of Facilities Assistants and manage the delivery of our contracted services to maintain a secure and well-maintained campus environment. Key responsibilities include implementing and managing FM service strategies, overseeing daily operations such as cleaning, maintenance, H&S, and minor works projects and refurbishments. Additionally, they will collaborate with the Campus Manager to monitor and report on service partner performance against established SLAs and KPIs, ensuring alignment with organisational goals and fostering a culture of continuous improvement. The ideal candidate will possess excellent leadership, communication and interpersonal skills, along with a demonstrable track record of overseeing a range of Facilities Management operational functions and services within a similar environment. You will possess a proactive approach to problem-solving and customer service, as well as an understanding of Health & Safety regulations and compliance. Additionally, you shall hold proficiency in stakeholder management and should also be able to demonstrate the ability to foster positive relationships with both internal and external stakeholders. We're looking for someone with - • Proven experience in facilities management and strong team management experience., • Extensive experience in stakeholder engagement across multiple fields., • Experienced in representing Estates FM service operations at College meetings or similar (Building User Groups, College Health and Safety Committee and Project boards)., • Practical experience with using Helpdesk and CAFM software., • An IOSH Managing Safely qualification., • Excellent communication, customer service, and problem-solving skills. The Candidate Brochure can be viewed at UAL - Facilities Manager (CSM, Archway Campus) For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is 17th May 2026 UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Head of Housekeeping – Luxury Train Experience We are recruiting on behalf of a world-renowned luxury travel brand for a truly unique and exceptional opportunity as a Head of Housekeeping onboard one of the most prestigious luxury train experiences in the world. This is not your typical housekeeping role — you will be delivering world-class standards in a dynamic, ever-changing environment, ensuring every guest experiences the highest level of comfort, service, and attention to detail throughout their journey. The Role As Head of Housekeeping, you will lead from the front — combining hands-on operational excellence with strong leadership. You will be responsible for maintaining impeccable standards across guest cabins and all communal areas, while managing and inspiring your team to deliver an unforgettable guest experience. This is a customer-facing role, requiring professionalism, composure, and a genuine passion for luxury hospitality. Key Responsibilities • Lead, motivate, and develop the housekeeping team onboard, • Maintain exceptional standards across guest rooms and communal areas, • Take a hands-on approach to daily operations, • Manage rotas, staffing, and payroll responsibilities, • Ensure seamless delivery of a world-class guest experience, • Respond to guest needs with efficiency, discretion, and professionalism, • Continuously look for ways to enhance service and operational excellence About You • Proven experience in a luxury housekeeping environment at Supervisor or Manager level, • A natural leader with a hands-on, proactive approach, • Calm, level-headed, and solutions-focused under pressure, • Highly organised with strong attention to detail, • Confident in a guest-facing role, delivering exceptional service, • Passionate about hospitality and creating memorable experiences The Package • £42,000 salary, • Outstanding benefits package, including:, • Private Medical Insurance (PMI), • Dental cover, • Access to worldwide stays across an exclusive resort network, • The opportunity to work within a truly unique luxury travel environment Working Pattern • Rota-based role, • Required to travel and stay onboard for up to 6 nights at a time This is a rare chance to join an iconic brand and be part of delivering one of the most exclusive and memorable travel experiences in the world.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About The Job An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas., • Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces., • Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal., • Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities., • Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms., • Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors. About You • Problem solving, • Leadership and team management skills, • Customer facing, • Project Management Skills About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job • Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival., • Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP., • Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards., • Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating., • Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings., • Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs. About you • Proactive approach to assist guests displaying positive body language, • Team Player, Pro-active listener, • Displays integrity in dealing with guests and colleagues, • Respects values and cultural difference, • Strong Customer service orientation and ownership Benefits include • Competitive salary + excellent service charge, • Extra holiday for milestone birthdays, • Life insurance and pension scheme, • Dry cleaning of uniform or business attire, • Meals on duty, • Employee assistance and wellness programmes, • Discounts on F&B and spa treatments, • Taxi service after hours, • Ongoing training and development, • Cycle scheme, dental cashback, eye test discounts, • Internal and external transfer schemes

General Manager – Leisure Centre London Salary: circa £50,000 + benefits We are seeking an experienced and dynamic General Manager to lead a large, multi-faceted leisure centre in London. This is a fantastic opportunity to take the helm of a vibrant community hub, overseeing a diverse facility that includes a swimming pool, fitness gym, group exercise studios, and a wide-ranging programme of wellbeing activities. At the heart of our organisation is a strong commitment to health, wellbeing, and community engagement. We are looking for a leader who shares these values and can inspire both their team and the local community. The Role As General Manager, you will have full operational and commercial responsibility for the site. You will lead a large, multidisciplinary team, ensuring the highest standards of service delivery, health & safety, and customer experience. You will drive performance across all areas of the business, balancing financial sustainability with a genuine focus on community impact. Key Responsibilities • Provide strong leadership and direction to a large team across multiple departments, • Oversee day-to-day operations of the leisure centre, including pool, gym, and studios, • Drive commercial performance, membership growth, and retention, • Ensure exceptional customer experience and community engagement, • Maintain the highest standards of health, safety, and compliance, • Manage budgets, reporting, and overall site performance About You • Proven experience as a General Manager within a similar leisure, fitness, or multi-use facility, • Strong leadership skills with the ability to motivate and develop large teams, • Commercially astute with a track record of delivering results, • Passionate about health, wellbeing, and community-focused services, • Excellent organisational and communication skills, • A hands-on, proactive approach with the ability to manage a fast-paced environment What We Offer • Competitive salary of circa £50,000, • Comprehensive benefits package, • The opportunity to lead a flagship community-focused leisure facility, • A supportive organisation with wellbeing at its core, • Career development opportunities within a growing organisation If you are a driven and experienced leader ready to make a real impact in a community-focused environment, we would love to hear from you. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs across industry from entry level to senior management. If keen to be considered please ‘Apply Now’.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Join us as a Director of Communications & PR at The Dorchester, 45 Park Lane and Coworth Park. The Dorchester has been recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of Communications & PR you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do As a Director of Communications & PR, you'll love what you do and take pride in taking care of our guests: • Our Director of Communications & PR will be the guardian of Dorchester Collection’s brand reputation across our three distinguished UK properties: The Dorchester, 45 Park Lane, and Coworth Park. This role shapes the public voice of the hotels, leading all communication, public relations, social media, and strategic partnership efforts that enhance visibility, protect brand integrity, and position each hotel as a leader in luxury hospitality., • You act as both a strategist and brand storyteller, the Director will develop and implement comprehensive communications strategies that resonate with the UHNWI audiences and align with the overarching vision of Dorchester Collection. This role demands a sophisticated understanding of luxury media landscapes, influencer relations, and brand collaborations, with the ability to navigate reputational challenges with grace and precision, • You will work In close collaboration with the Director of Marketing & Digital, and Global Communications teams, and will lead media relations, oversee social media strategy and content, and guide the positioning of each property across owned, earned, and shared channels. A confident and trusted voice, this individual will serve as a key spokesperson, thought leader, and brand ambassador for the UK hotels. The items shared are the essence of a day in the life of a Director of Communications & PR, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Essential Skills and Experience • A strong relationship across key media, agencies, influencer and luxury brand relations., • Proven track record of designing and executing successful national and international publicity campaigns., • Exceptional creative writing and editing skills., • Experience managing high profile social media channels and reputation management skills., • A dynamic communicator, strategic thinker with a deep knowledge of the luxury landscape., • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a director of public relations you’ll have the opportunity to bring these to life and continue to create our legacy., • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. What you'll get • Personal Private medical Cover with BUPA, • Management Bonus, • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus: Earn a £1000 bonus when you recommend a friend., • Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job • Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival., • Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP., • Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards., • Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating., • Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings., • Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs. About you The ideal candidate for this position will have the following experience and qualifications: • Proactive approach to assist guests displaying positive body language, • Team Player, Pro-active listener, • Displays integrity in dealing with guests and colleagues, • Respects values and cultural difference, • Strong Customer service orientation and ownership Benefits include • Competitive salary + excellent service charge, • Extra holiday for milestone birthdays, • Life insurance and pension scheme, • Dry cleaning of uniform or business attire, • Meals on duty, • Employee assistance and wellness programmes, • Discounts on F&B and spa treatments, • Taxi service after hours, • Ongoing training and development, • Cycle scheme, dental cashback, eye test discounts, • Internal and external transfer schemes

Member Experience Manager £34,000 + benefits London | Full-time | Permanent Contract Are you a natural people‑leader who loves creating spaces where others feel genuinely welcomed, supported and looked after? This is a brilliant opportunity to step into a design‑led, community‑focused workspace environment where experience really matters. As Member Experience Manager, you’ll lead a front‑of‑house team to deliver a seamless, high‑quality experience for members and guests alike. You’ll set the tone for the space - warm, professional and calm - ensuring everything runs smoothly day to day while building a strong, engaged team culture. What you’ll be doing • Leading, motivating and developing a high‑performing front‑of‑house team, • Overseeing daily operations across reception, meeting rooms and shared spaces, • Acting as the main point of contact in the absence of the General Manager, • Managing stock levels, amenities and supplier relationships, • Supporting recruitment, onboarding and ongoing team development, • Handling member feedback with care, confidence and thoughtful resolution Why this role? This role is a great fit for someone looking to move from a fast‑paced, customer‑facing environment (hospitality, retail, coworking or similar) into a more structured, office‑based setting without losing the people‑first element. You’ll benefit from: • Monday–Friday working hours (no evenings or weekends), • A beautifully designed workspace with a strong focus on wellbeing, • A collaborative, inclusive culture that values initiative and ideas, • A leadership role with real autonomy and day‑to‑day variety What we’re looking for • Experience managing or supervising a customer‑facing team, • A background in hospitality, retail, coworking or a service‑led environment, • Strong communication skills and a calm, organised approach, • A proactive, solutions‑focused mindset, • A genuine passion for creating positive experiences for others

ABOUT US We are a dynamic leader in the high-growth flexible office market. We are a powerhouse with experience in the commercial property industry, offering a wide range of services, including serviced and managed office spaces, and brokerage divisions. We are a fast-paced, hands-on SME with a strong culture and high performance and meaningful reward ethos. Across our divisions, as we continue to grow, we champion accountability, team spirit and operational excellence. Company Values At the heart of our business are our core company values: • Positive Attitude Positively responsive, we service clients attentively and always with a smile., • Problem Solving Genuinely thoughtful, we look at every problem from the client’s point of view., • Above and Beyond Devoted to excellence, we take ownership, responsibility and are empowered to make decisions. OVERVIEW As the Head Receptionist at our luxury Marble Arch centre, you will take full ownership of the front-of-house experience, delivering an exceptional meet-and-greet service that elevates Meridien House from the very first interaction. First impressions are everything, and as the face of our business, you will create a warm, seamless and memorable arrival experience that sets the tone for the entire workplace. In this role, you will be the first point of contact for everyone entering the building, ensuring a welcoming and professional atmosphere while prioritising client needs above all else. You will work independently at the reception desk, maintaining a consistent presence to greet visitors and assist with queries. While your main base will be reception, you will also support the centre management team with interesting projects that can be completed from your desk. You will oversee reception for the entire building. One Avenue occupies five of the six floors, while the second floor houses another company, and you will act as their receptionist too. The building also includes a residential section, so you may occasionally assist residents or contractors, ensuring a professional standard across all interactions. Your role is pivotal in shaping an inspiring environment and building trusted relationships. ~ We aim to be the business that clients tell their friends about, and our employees tell their family about! ~ RESPONSIBILITIES As the Head Receptionist, you will take ownership for the meet and greet service that is paramount to maintaining the incredible impression of our business. We are on the search for an independent individual who has a natural flare for interacting with people from all walks of life! The responsibilities of the role include, but are not limited to, the following: Reception & Front-of-House • Delivering a superior meet-and-greet service to our clients, their guests and brokers, maintaining the One Avenue brand standard., • Signing in guests, tracking visitors and handling the access system, ensuring compliance with security protocols and a seamless guest experience., • Managing building access control, overseeing the issuing of access cards and fobs, monitoring entry points and ensuring only authorised individuals gain access to the premises., • Handling all client requests, efficiently taking, transferring and listening to voicemail messages on the phone system, ensuring all messages are actioned promptly and professionally., • Responding to general building enquiries, acting as the first point of contact for questions regarding facilities, amenities and building services, providing accurate and helpful information., • Ordering couriers, receiving packages and ensuring clients are aware of their arrived packages., • Organise and maintain client folders to ensure accurate and up-to-date records., • Manage and maintain the company calendars for the West End cluster and centres., • Clients’ needs are of high priority, connections must be established with our clients, by creating meaningful and beneficial relationships., • Assist the centre management team with activities that can be actioned within reception. This may include printing, copying, ordering, social media posts, event coordination and other administrative ad hoc tasks as required., • Being proactive by always looking for innovative ways to enhance One Avenue’s services and facilities. General Building Management • Act as the primary liaison with maintenance operatives for timely resolution of building issues., • Coordinate with domestic cleaners to maintain exceptional cleanliness standards in all common areas., • Monitor the building’s CCTV system to ensure security and promptly report any unusual activity or concerns to the centre management team., • Ensure full compliance with health and safety standards by acting as the designated Fire Warden for the building. Lead fire evacuation procedures, coordinate and assist with drills, and maintain accurate fire safety documentation., • Client & Visitor Experience, • Provide local area knowledge to enhance client and visitor experience, including recommendations for activities, cultural sites, restaurants, cafés, and entertainment options., • Maintain a curated list of trusted contacts and links to value-adding services (e.g., catering, concierge, transport)., • Stay informed about seasonal pop-ups, events, and happenings in the vicinity to share with clients and guests., • Ensure the reception area reflects a welcoming and premium environment at all times., • Manage business relationships and collaborations through the OAG app, ensuring smooth communication and engagement. REQUIRED EXPERIENCE & SKILLS We are looking for someone with the drive to support our operations team at Meridien House, with the desire to learn, grow and develop a career within Reception and Administration. The key skills required are: • Previous experience in reception, customer service roles or similar., • Ability to handle interactions with a range of different stakeholders., • Front desk operations including managing calls, visitor management and scheduling, • Clear verbal and written communication for interacting with clients and internal teams., • Strong organisational skills to manage multiple tasks, appointments and administrative duties., • Competence with MS Office applications and booking systems., • Ability to solve problems quickly and effectively., • Proactive in your approach, always looking for things to do and improve to support the business performance., • Can work autonomously and independently majority of the time but is also able to work collaboratively when requested by management. KEY ATTRIBUTES • Professional and polished appearance and manner., • Reliability with consistent attendance and punctuality., • Attention to detail in bookings, messages and documentation., • Ability to remain calm under pressure during busy periods or unexpected situations., • Proactive approach to anticipating needs and taking initiative., • Strong customer-focused attitude to create a positive experience

Role Name: Facilities Manager Rainham and the Language Schools Location: Rainham, Language Schools Pay Range: £56,200 - £64,900 depending on experience Hours and weeks: 35 hours per week + occasional evenings/weekends for open days Contract Type: Permanent Contract Term: Full time Position Start Date: Immediately The Role: We’re looking for a proactive, ambitious Facilities Manager to play a key role in the smooth and efficient running of our growing, multisite estate. Based primarily at our Rainham Campus in Essex, you will also support our two language schools in Oxford and Bournemouth, giving you the opportunity to broaden your experience across varied educational environments and develop your FM portfolio. In this role, you will lead the delivery of high‑quality facilities services, ensuring our buildings, services and spaces are safe, compliant and operating to the highest standards. You will manage the Campus Facilities team, oversee space utilisation, maintain accurate asset records and play a key part in supporting minor works and improvement projects. Your leadership and technical expertise will help us provide a welcoming, sustainable environment for students, staff and visitors. Working closely with the wider Estates team, you’ll contribute to continuous improvement, innovation and excellence across all locations. To succeed, you’ll bring strong FM knowledge, relevant qualifications (such as IWFM Level 3+, IOSH or NEBOSH), and a passion for delivering outstanding, customer‑focused facilities services. Key Responsibilities: • Maximise the effective use of teaching and non‑teaching spaces through active space management and utilisation audits., • Maintain accurate asset records and act as lead administrator for CAFM and Service Desk systems., • Oversee mail, deliveries and goods‑in processes., • Support site condition surveys to inform planned and preventative maintenance., • Support energy saving initiatives and sustainability improvements across the campus., • Ensure cleaning, security and estates services are delivered effectively and meet quality standards. Who You Are: You’ll be an experienced facilities or estates professional with strong leadership, a solutions‑focused mindset and solid knowledge of compliance, health and safety and maintenance. You’re confident using CAFM systems, highly organised, able to manage multiple priorities and build effective relationships at all levels. You stay calm under pressure, take a proactive, customer‑focused approach and hold relevant FM or H&S qualifications or equivalent experience. What We Offer: • Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS), • Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube)., • On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks., • Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting., • Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program., • Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. For further information please contact Human Resources at . About New City College: New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector. We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. Your Mission 💪 The Principal Architect plays a key role in driving growth across the Cloud & Infrastructure Practice. We’re looking for a highly technical leader to shape our solutions and services strategy alongside the Practice Director. You’ll act as the technical authority across Professional and Managed Services, guiding technology choices and leading our approach across key vendors. You’ll introduce new technologies, evolve our capabilities, and stay highly visible with internal and external stakeholders. This role is ideal for a senior or lead consultant ready to step away from day‑to‑day delivery and move into a strategic and forward‑looking position. What you’ll be doing 🎯 • Build and maintain technical relationships with key stakeholders within customers and strategic vendors, • Serve as technical authority across Professional Services and Managed Services for post‑sale customer engagements., • Provide senior‑level technical escalation for the PMO and Managed Service operations teams., • Collaborate with Professional and Managed Services leadership to implement new and improve existing service models., • Support the Practice Director on technical strategy and emerging technology adoption., • Taking a leading role in creating and embedding new packaged service offerings., • Build and maintain technical training and certification pathways for technical team skills development., • Undertake knowledge sharing and technical mentoring to aid skills development across technical teams., • Define, maintain, and standardise documentation, operating procedures, and implementation best practices., • Oversee demo and training lab environments for the Practice, support customer demonstrations as needed., • Collaborate with the ‘boxxe Labs’ product team to expand the portfolio of in-house developed software platforms that differentiate us in the market. What experience we think you’ll need 🚀 • 5+ years’ experience in a senior or lead consultant role, implementing large and complex infrastructure solutions in customer environments, • Knowledge of key cloud technologies (cloud services, compute, data, storage, virtualisation,), • Certified to expert level in at least one of Microsoft Azure, VMware, Dell, and/or HPE., • Familiarity with infrastructure-as-code and IT automation tools, • Strong organisational skills, • Excellent quality of documentation, • Exemplary communication skills, • Flexibility to travel throughout the UK when needed, • Matured commercial awareness, • Ability to influence customers, vendors, and colleagues, • Familiarity with any AI/ML frameworks, Kubernetes, or other cloud services (AWS, GCP etc.) is a benefit As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 The UK Operations Coordinator for HSTC SELT delivery is responsible for ensuring smooth operations, overseeing test center activities, training staff, and enhancing the overall candidate experience across LanguageCert’s SELT delivery sites. This role involves managing part-time staff at multiple UK locations and supporting business development initiatives. Regular travel across the UK and frequent on-site presence at various High Stakes Test Centres (HSTCs) is required. Key Responsibilities: • Conduct regular visits to UK High Stakes Test Centres to ensure seamless operations and adherence to company processes., • Work with the Head Office Operations Team to introduce and refine operational processes and contingency plans for unexpected challenges., • Support UK HSTC teams in maintaining high service standards and optimizing test day operations., • Deliver in-person training to HSTC staff across the UK, ensuring they are well-versed in test delivery procedures, security measures, customer service expectations, and system updates., • Provide effective line management for assigned HSTC personnel., • Manage staff scheduling based on the designated operating days and times of HSTCs each month., • Step in to provide TCA emergency cover at test centers when needed or assist in sourcing temporary replacements., • Monitor the quality of the test center environment to ensure this aligns with professional and operational standards and that branding is adhered to., • Provide insights to Business Development and Marketing teams based on site visits to identify local growth opportunities., • Support outreach initiatives, such as distributing promotional materials to potential partners and clients during site visits. What We Look For: • Bachelor’s degree in business administration, operations management, or a related field preferred., • 1-3 years of previous working experience in a multi-cultured environment would be considered a plus., • Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus., • Strong IT proficiency, including email, Word, and Excel. ECDL Advance level certification is desirable., • Strong interpersonal, verbal, and written communication skills., • Ability to work effectively across multiple teams, both in person and remotely., • Experience in customer service, ideally within the education or exam sector., • Proven experience in staff management and development., • Excellent administrative and organizational skills, with the ability to manage time efficiently and meet deadlines., • Attention to detail and strong record-keeping skills., • Understanding of corporate and ethical standards in a professional setting., • Willingness to travel frequently across the UK., • Native or near-native Greek language speaking is essential What we offer: • Competitive remuneration package 💲, • Work in an international, dynamic and fun atmosphere 💯, • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓, • Huge learning experience in using best practices and global environment 📈, • Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: • A basic or enhanced Disclosure Barring Service (DBS) check, • Right to Work in the UK check (including nationality, identity and place of residence), • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC), • Financial background check, • Employment reference check All applications will be treated with strict confidentiality.

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.