Customer service team leader jobs in London - Page 6Create job alerts

People & Service Team Leader in Watford.This challenging role focuses on leading the store team to deliver exceptional customer service while driving sales performance and enhancing the customer journey.Successful candidates will have a strong background in retail, excellent motivational skills, and

Tesco PLC is looking for a Team Leader to join their Cafés across the UK.The role involves ensuring excellent customer service and operational standards in a friendly environment.You'll lead by example, support the Café Manager, and contribute to training team members.Candidates should have experi

Aufgaben und Qualifikationen:**In conjunction with the workshop manager the Team Leader is responsible for the overall performance of the team in terms of customer service delivery, ensuring that all relevant metrics are met, in line with the current workshop KPI dashboard, including but not limited

Pret A Manger is seeking a Front of House Leader to join their team in Westminster. This full-time role involves leading and inspiring the team to ensure exceptional customer service and satisfaction. The successful candidate will have proven experience motivating teams and maintaining high standard

Village Hotels - London Watford is seeking a Night Team Leader to oversee the team during high-traffic hours and ensure exceptional customer service. You will closely collaborate with the Night Manager, leading your team in a dynamic environment and engaging with various departments. Ideal candidate

The Service Team Leader will have a major part to play in achieving success by providing a professional service to all service customers and colleagues. Maximise service department profitability ensuring customer awareness of all available workshop services. Our client is looking for a customer serv

A leading automotive service provider in London is seeking a Service Team Leader to enhance customer service within their Bodyshop team. You will be responsible for leading by example, providing outstanding service, and communicating effectively with customers. This role requires Front of House expe

A leading security services company based in Hounslow is seeking a dedicated Team Leader to oversee site operations, drive customer satisfaction, and lead on-site teams in delivering high-quality service.

As a Payroll Team Leader, you will play a pivotal role in providing an efficient and effective payroll service to the Council and its partnership organisations. Lead, mentor, and nurture a team of eight Payroll Officers, empowering them to grow in confidence and deliver excellent customer service. W

A leading pest and hygiene services company is seeking a Service Team Leader to manage operations at their Croydon branch.This full-time role includes planning driving routes, managing drivers, and enhancing customer service quality.Ideal candidates will have proven leadership skills, a full UK driv

Tesco PLC is seeking a Team Leader for its café in Woolwich, England.The ideal candidate will have a background in hospitality, providing excellent customer service while leading a team and ensuring compliance with health and safety regulations.Responsibilities include maintaining operational stand

We're looking for a Team Leader to join one of our cafés, where a friendly, fast‑paced environment awaits.With a passion for providing excellent customer service, a proactive can‑do attitude, and great collaboration skills, you'll help keep everyday operations running smoothly.You'll get to fle

We're on the lookout for a superstar People & Service Manager to join the team.As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service.Supporting the Store Leader to develop the

A restaurant chain focused on customer service is seeking a leader passionate about food and team success.You will inspire and manage a team within a fast-paced environment, ensuring exceptional customer satisfaction and operational excellence.With a minimum of one year in Quick Service Restaurants,

Nuffield Health Brentwood in Wimbledon is seeking a Front of House Team Leader for a part-time role of 20 hours per week. The successful candidate will be responsible for delivering professional customer service, leading the front of house team, managing diary and resource planning, and supporting r

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. To apply for this Multilingual Customer Service Advisor position pleas

Our client is a leading manufacturer in London offering excellent career progression and job satisfaction. They’re currently looking for a Category Executive to be based at their West London office. Category Executive role: The Category Executive reports to the Senior Category Manager. The company views category management as key to future success and the delivery of ambitious growth plans. This role is critical in allowing the company to demonstrate our knowledge and leadership across categories and to drive the development of progressive partnerships with the retailers. Category Executive Main tasks and responsibilities: Work with the Category Controller, Senior Category Manager & Category Managers to develop our Customer category relationships, across all product categories, in an unbiased and objective manner To work with the category team to be the voice of the shopper both internally & externally To work with the Category Managers on key retailer range reviews, in particular: Providing examples of instore execution Interrogating merchandising plans and recommending how to optimise them Identifying & analysing key outcomes of range reviews as they go live in store, ahead of data availability In time to become the category point contact for specific channel insights To deepen & enable the category knowledge of internal stakeholders by: • Sharing branded performance headlines as market data becomes available, • Publishing accurate & insightful category reports, monthly, • Sharing topline category overviews, deep dive insights or market news in a variety of meeting forums, • Monitoring company SKUs & competitors prices To give a clear view on the performance of both branded and own brand product launches To support the exploration of new categories via instore and desk research to identify key insights & build knowledge To co-ordinate the capture of key instore events eg Christmas, Valentines To maintain the Retailer Range Review Calendars To ensure the integrity & accuracy of external data sources via monthly coding reviews, database management & regular liaison with our agency partners. Category Executive Key Stakeholders: • Brand Team, • Commercial Team, • Product Development, • Retailer buying, category insight, development & merchandising teams, • Data & Insight agencies Category Executive Candidate Profile The successful candidate will have the energy and ambition to make a significant contribution to the future success of the business. They will thrive in fast paced, action orientated environments and relish new challenges, managing multiple priorities and working collaboratively with their colleagues to deliver a shared goal. Background: • FMCG background in UK., • A proven analyst and coordinator, • Degree educated, desirable but not essential Skills: • Strong communication, • Excellent analytical thinking, attention to detail and interpretation of data, • Hard working , highly organised and efficient, • Team worker with good interpersonal skills, • Able build positive internal & external working relationships, • Ability to deal with pressure & multiple priorities, • Working knowledge of excel & powerpoint The Individual: • A ‘can do’ attitude, happy to ‘roll up’ their sleeves, • Dynamic and creative with analytical integrity, • Forward thinking and proactive, • Has a natural curiosity to look beyond the brief & beyond the data, asking why? Category Executive Company Package: Market Leader in their products and sector C £30,000 Health care single cover Permanent Health Insurance Company pension contribution 25 days holiday + Bank holidays Company sick pay 4 x Death in Service If you would like to apply for this role, please send an up to date copy of your CV to Kate Evans as soon as possible quoting reference GP305

We are looking for a Service Engineer to work on a permanent basis in Cheshire. Salary is c£45-48,000 per annum plus company van, 23 days' holiday and bank holidays, pension, company bonus etc. The role is UK Wide and there may be some overnight stays required. Service Engineer job details: To provide field-based equipment support, including installation, training, and routine preventative and corrective maintenance across the companys range of machinery and systems. Activities must deliver a high-quality service in line with company standards, ensuring maximum customer satisfaction in an efficient and cost-effective manner. KEY RESPONSIBILITIES for the Service Engineer: Respond promptly and effectively to requests from the Service Desk to attend customer sites. Install and carry out routine preventative and corrective maintenance on company equipment to the required standard, ensuring customer satisfaction. Support customer training activities as required. Provide technical telephone support to customers and internal staff. Assist customers and colleagues in resolving issues, offering practical and appropriate solutions. Communicate professionally, competently, and courteously with customers, suppliers, and colleagues, both verbally and in writing. Maintain personal technical skills and knowledge in line with company standards. Represent the company in a professional and efficient manner, adhering to company policies on conduct, appearance, and use of transport. Comply with customer site rules, including hygiene, health, and safety regulations where applicable. Ensure all service and fault-finding activities are carried out with minimal disruption to customer operations. Maintain tools and equipment in good working condition, ensuring readiness for all assignments. Resolve issues efficiently, liaising with customers as required and reporting findings to the Service Team Leader. Manage appropriate levels of spare parts, maintaining accurate records of stock usage and availability. Follow escalation procedures where necessary. Submit clear and accurate service reports for every visit, including time and mileage, within 3 working days. Ensure expenses are processed correctly using the company credit card, with accurate claims and supporting receipts submitted promptly. Complete and submit timesheets accurately and in a timely manner, including weekday and weekend work. Identify operational or service issues and report them to the Service Team Leader for review. Provide technical support to assembly and production teams when required, including testing, inspection, and evaluation of equipment. Support the training and development of assembly team members. Actively pursue ongoing personal and professional development relevant to the role. ADDITIONAL RESPONSIBILITIES for the Service Engineer Adhere to all health and safety policies and carry out duties in a safe and responsible manner. Build and maintain positive working relationships with all stakeholders. Contribute positively to team performance, morale, and company culture. Take ownership of work quality and aim to achieve right-first-time outcomes. Carry out any other reasonable duties as required. How to apply Please call Rebecca at Simply Recruitment Group or press APPLY NOW! TPBN1_UKTJ

Beverage Manager Members Club South West London 40 hours 5 days over 7 Salary: up to £41,000 + service charge (approx: £6,000£8,000 annually) An exciting opportunity has arisen for a confident and service-led Beverage Manager to join an exclusive members club. This role would suit an individual from a high-end bar, restaurant, hotel, or members club background who thrives in a fast-paced, guest-focused environment and has a passion for delivering exceptional beverage experiences. Reporting to the senior beverage leadership team, you will oversee all beverage operations across the members club, leading a skilled and energetic bar team in a unique and high-profile hospitality setting. You will play a key role in delivering an outstanding member experience across daily service, peak trading periods, and exclusive events. Key Responsibilities Lead and manage day-to-day beverage operations across multiple bars within the members club Deliver a high-quality, consistent, and commercially focused drinks offering Train, develop, and motivate the team to maintain exceptional service standards Manage stocks, ordering, and supplier relationships. Monitor and drive customer satisfaction, responding to member feedback proactively Ensure compliance with licensing laws, health & safety, and hygiene standards Collaborate closely with kitchen, events, and wider operations teams to deliver seamless service Support and execute premium events and member activations About You Experience in a Beverage Manager or Senior Bar leadership role, in a high-end bar, restaurant, hotel, or members club setting. Strong knowledge of wines, spirits, cocktails, and wider beverage trends Experience managing stock, inventory systems, and supplier relationships Confident leader with the ability to inspire and develop high-performing teams Excellent communication and interpersonal skills, with a strong member-first approach Calm under pressure, highly organised, and detail-oriented Passionate about delivering a polished, high-end hospitality experience Flexible with working hours, including evenings, weekends, and peak trading periods FOH1 TPBN1_UKCT

About Us We are a leading provider of data centre solutions, delivering critical infrastructure services to clients globally. Our operations are driven by a commitment to service excellence, innovation, and operational reliability. Success is underpinned by a skilled and dedicated workforce focused on safety, resilience, and continuous improvement. Role Overview We are seeking an experienced Data Centre Engineer (HV Authorised Person) to join our team on a continental shift pattern. In this role, you will oversee and manage planned and reactive maintenance activities, working closely with the Engineering Supervisor, Shift Leader, and client representatives to ensure all works are delivered safely, efficiently, and in full compliance with site policies and Health & Safety legislation. As an HVAP, you will be responsible for the control of electrical systems and the completion of all safety documentation, permits, and control procedures, ensuring all activities adhere to Safe Systems of Work (SSOW). Key Responsibilities Deliver routine maintenance across all building plant, equipment, and systems in line with SLAs Respond to BMS alarms and support emergency or unplanned fault resolution Issue, control, and enforce Permit to Work (PTW) systems Produce and implement switching schedules, SOPs, and EOPs in line with company policies and SSOW Maintain evaporative cooling and domestic water systems in compliance with ACoP L8 regulations Ensure availability and management of critical spare parts Maintain accurate maintenance records using REALM task sheets Prepare and review Method Statements and Risk Assessments (RAMS) for in-house activities Supervise engineering subcontractors, ensuring compliance with contractual and site requirements Build and maintain effective working relationships with colleagues, subcontractors, and clients Promote a safe and healthy working environment in line with company and client HSE policies Represent the business professionally to clients and visitors, delivering excellent customer service Maintain and develop technical competence through continuous professional development Ensure all work packs include required documentation, including subcontractor RAMS reviews Take responsibility for personal training and competency updates Carry out all duties associated with the HV Authorised Person (HVAP) role Experience & Skills Required Qualifications & Certifications HV Authorisation (essential) Current Wiring Regulations Certificate NVQ Level 3 (or equivalent) in a relevant engineering discipline Emergency First Aid at Work Manual Handling (advantageous) PASMA and IPAF (preferred) Experience Proven experience in a similar role within a data centre or business-critical environment Demonstrable experience managing real-time incidents and faults within critical infrastructure Strong understanding of Health & Safety obligations related to maintenance activities Experience working with integrated systems, including Fire, PMS, and BMS Skills & Attributes Excellent verbal communication, numeracy, and literacy High standards of diligence, safe working practices, and personal accountability Self-motivated, professional, and able to work independently or as part of a team Well organised with strong prioritisation skills under pressure Confident and professional in client-facing environments Physically capable of working at height and using vertical access equipment Flexible approach to working hours and shift patterns Strong sense of ownership, accountability, and proactive problem-solving

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Critical Services Engineer to join our Global Account Team within the Financial and Professional Services Sector. The successful candidate will deliver / maintain day to day PPM tasks, reactive and sub contractor maintenance. To be a member of a successful team who are committed to achieving the clients and company objectives. Please Note: This role is on the following Continental Shift Pattern - 4 days on, 6 days off, 4 nights on, 4 off, 3 days on, 3 nights on, 4 days off (phone number removed) - 19.00-07.00-. 42 hours per week). Job Role To support the shift team provision of service. Day to Day involvement with Building Management System. Undertake and maintain day to day PPM records. Undertake general housekeeping duties. To instill best working practices. Maintain compliance to all H & S policies in all areas. To support colleagues, ensuring their motivation and commitment to the client, contract and company. Take a proactive approach to resolve all day to day problems. Monitor and review permits and working practices on all maintenance activities To review and fully understand all emergency procedures.Person Specification Candidates will be time served and have as a minimum, an academic qualification in Electrical / Mechanical Engineering. Applicants are expected to have several years prior experience some of which will have been in a similar role and have good customer skills. It is essential staff are self-motivated and promote a "Can do" customer attitude at all times. Candidates must complete/pass Sterling back checks for the roleAbout CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

Company Description Rexel UK is a global leader in the distribution of electrical and energy efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Slough Branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! The Benefits of a Career with Rexel: Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As a Branch Manager, you will play a pivotal role in ensuring the success of the branch. Your key responsibilities will include: Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include: COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions Additional Information At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best

Job Title Engineering Data Integrity Lead Grade P3 Function Engineering Location Gloucester Security Clearance Required Baseline BPSS and SC Duration Permanent Hours 37hrs per week Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role: The Engineering Data Manager is responsible for the governance, integrity, and lifecycle management of engineering data across product development and in-service support activities. This role ensures that product design changes, technical changes, and configuration data are accurately controlled, authorised, and maintained within approved systems in accordance with internal procedures, customer requirements, and regulatory standards. The position plays a critical role in safeguarding product and system data integrity during the exploitation of engineering data , establishing trusted data foundations that enable advanced analytics and the responsible adoption of Artificial Intelligence technologies, including Generative AI and Large Language Models . Skills and Experience HNC/HND or Degree in Engineering, Engineering Management, or a related technical discipline. Proven experience in engineering data management, configuration control, or design change management. Strong understanding of product lifecycle management (PLM) concepts. Experience managing design and technical change in complex engineering environments. Demonstrated ability to maintain high levels of data integrity, accuracy, and traceability. Strong stakeholder management and communication skills. Ability to work effectively in regulated industries (e.g. aerospace, defence, automotive, rail, energy). Desirable Skills & Experience Experience with PLM/PDM systems such as Windchill, Teamcenter, or Enovia. Knowledge of configuration management standards (e.g. ISO 10007, EIA-649). Familiarity with quality and regulatory frameworks (e.g. AS9100, ISO 9001). Experience supporting audits, certifications, or customer data deliverables. Understanding of digital thread / digital twin concepts. Highly organised with strong attention to detail. Analytical and methodical problem-solver. Confident in challenging non-compliance and driving best practice. Comfortable working across multiple projects and prioritising effectively. Committed to continuous improvement and data excellence. Responsibilities Engineering Data & Integrity Own and maintain the integrity of engineering data infrastructure, defining strategy and leading the technical execution of change to ensure reliable data pipelines for analytics and business needs. Enable rapid improvements in Master Data quality to support effective data exploitation and the adoption of new and evolving systems. Ensure raw engineering data is accurately transformed into usable data assets through effective structuring, version control, and full traceability of product definitions, including drawings, models, specifications, and Bills of Material (BOMs). Support the exploitation of engineering data by ensuring data integrity (design pipelines that handle dirty data and flag discrepancies) underpins current and future business needs. Enable and support organisational AI initiatives by providing trusted data foundations and deploying advanced technologies and tools, including Generative AI and Large Language Models, to end users. Establish and enforce data standards, naming conventions, and classification rules across engineering datasets. Product Design Change Management Integrity Strategy and Architecture - design, implement and manage the end-to-end data platforms which control product design change, ensuring all changes are correctly assessed, approved, implemented, and recorded. Pipeline and Infrastructure - drive the creation of scalable and efficient pipelines and processing systems for data ingestion, transformation and access - including engineering change requests (ECRs), engineering change proposals (ECPs), and change implementation activities. Ensure design changes maintain data compliance with safety, security (RBAC) secure data transfer protocols (sensitive data). Data Governance and Quality through Technical Change Control Establish and enforce data management, security and compliance policies ensuring high data quality and integrity by administering formal technical change control processes, ensuring that technical impacts, dependencies, and risks are fully evaluated. Maintain accurate change histories and configuration baselines throughout the product lifecycle. Support configuration audits and design reviews by providing authoritative data sets. Data Integrity & Assurance Ensure engineering data platforms remains accurate, complete, secure, fit for purpose and align with regulatory frameworks e.g., SOC2, ISO 27001, HIPAA. Perform regular data quality assessments and audits to identify discrepancies or integrity risks. Drive continuous improvement initiatives to reduce data errors, rework, and inefficiencies. Cross-Functional Collaboration Act as the primary interface between data sciences, analytics, engineering, manufacturing, quality, supply chain, and programme teams on data-related matters. Provide expert advice on data governance, emerging techniques and technologies, drive adoption of new tools configuration status accounting, and promote DevOps. Support internal and external stakeholders, including customers and regulatory authorities. Tools, Systems & Continuous Improvement Manage and optimise the use of tools (e.g. Apache Spark, AWS Glue, Databricks or equivalent). Support system enhancements of data processing and transformation, migrations, and process improvements. Contribute to the development of engineering data management policies, procedures, and training materials that support Data Lakehouses. TPBN1_UKTJ

Role: Service Desk Team Leader (Managed Networks) Location: London (Hybrid working) Salary: Up to £50,000 + 20% bonus Benefits: Share plan, private healthcare, pension, 25 days leave + more Our client, a leading organisation in network infrastructure and managed services, is hiring a Service Desk Team Leader to lead and develop a high-performing network support team. This role offers the opportunity to combine hands-on technical expertise with leadership, shaping service delivery and supporting a growing customer base. You’ll play a key role in maintaining and evolving network infrastructure, while acting as an escalation point for complex issues and driving operational excellence across the team. What you’ll do Lead, mentor, and develop a customer-focused network support team Act as an escalation point for complex network and service desk issues Troubleshoot and resolve advanced networking problems across infrastructure Oversee network commissioning, maintenance, upgrades, and change management Develop and maintain technical documentation, processes, and knowledge base You’ll work closely with internal technical teams, customers, and third-party suppliers to ensure reliable, secure, and high-performing network services. What we’re looking for Proven experience leading a technical service desk or network team Strong hands-on networking expertise (routing, switching, wireless) Solid understanding of TCP/IP, OSI model, MPLS/VPLS environments Experience with Juniper routers and service provider networks Background in troubleshooting complex issues within ISP/MSP environments The ideal candidate will bring strong leadership, a proactive mindset, and a passion for continuous improvement, thriving in a fast-paced, customer-driven environment. Why join? Up to £50,000 salary with a 20% bonus Hybrid working in London Strong benefits package including healthcare and financial incentives Collaborative, high-performing technical culture Apply now to lead a talented network team and drive service excellence

Customer Delivery Executive If you care about social value - and you want a role where that care drives everything you do - read on. £33,000 – £35,000 | Permanent | Hybrid (2–3 days in office) Albert Embankment, London 25 days holiday + bank holidays + your birthday off Private medical insurance | 6 paid volunteering days Annual learning budget | Pension matched to 5% ABOUT THE COMPANY Social Value Portal is the UK's market leader in social value measurement and reporting. Founded in 2014, the business helps organisations across the public, private, and voluntary sectors measure and maximise the social impact they create - using the gold-standard TOM System framework. To date, the platform has helped unlock over £56bn of social value. The business is scaling globally, and they're building the team to match. THE ROLE As a Customer Delivery Executive, you'll be the day-to-day point of contact for public sector members using the Social Value Portal platform. Reporting to the Customer Delivery Manager, your job is to help members embed social value into their procurement processes — making sure they can measure, report, and communicate the impact they're delivering. Success in this role means members who are confident, well-supported, and getting real value from the platform. WHAT YOU'LL BE DOING You'll: Train members and suppliers on the TOM System and Social Value Portal platform Support members to embed social value into their procurement and reporting processes Build and maintain strong relationships across a portfolio of public sector accounts Monitor usage and delivery metrics - flagging issues and driving improvement Extract and analyse platform data to produce social value reports for members Manage customer cases efficiently, keeping accurate records in the CRM Represent the voice of the customer internally, sharing feedback to improve the product WHAT YOU'LL BRING Essential: Proven experience in a customer-facing role, ideally within the public sector or social value space Working knowledge of social value principles or procurement frameworks Strong communication skills - written and verbal - with the ability to translate complex ideas clearly Experience working with a CRM system Useful, not essential: Familiarity with the TOM System framework Experience with Salesforce Background in public sector procurement or contract management BENEFITS & CULTURE Financial: £33,000–£35,000 base salary (depending on experience), ethically invested pension matched to 5%, life assurance at 4x salary, enhanced parental leave. Flexibility: Hybrid working - 2 to 3 days in the Albert Embankment office. Development: Annual learning budget, plus access to the Social Value Academy. Six paid volunteering days per year. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme (including face-to-face counselling), cycle to work scheme. Leave: 25 days holiday plus UK bank holidays, your birthday off, and annual increases after 3 years' service. WORKING ARRANGEMENTS Location: Walworth Town Hall, SE17 1RS (Elephant & Castle) Contract: Permanent | Full-time Working pattern: Hybrid - 2 to 3 days in the office per week INTERESTED? Apply below, or if you'd like to know more before sending a CV, feel free to get in touch and we'll be happy to chat through the role

Area General Manager - Leading Hard FM Service Provider - London - Up to 95k plus package Are you an experienced senior manager looking for a new challenge? Are you an Account Manager or Operations Manager looking for the next step in your career? Do you have experience managing multi-site maintenance contracts? A brilliant opportunity to work for a Leading FM Service Provider based across a blue chip commercial portfolio in London has arisen. My client is looking for an Area General Manager to manage a blue chip commercial portfolio situated in Central London. The successful candidate will have a proven track record in commercial building maintenance and hold previous Senior Account Manager / Operations Manager experience. The successful candidate will be responsible for the management and development of a end user hard services portfolio with a value in the region £5m with room for future growth and development. In return the company is offering a competitive salary & package, further training and the opportunity to work for a company considered a market leader in its field. Working with the client on various site and reporting into Business Unit Director, the successful candidate will be required to carry out the following duties. Key Responsibilities: Excellent influencing and negotiation skills. Strong financial skills. Ability to manage conflict and crisis situations effectively. Provide leadership, and ensuring the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability Ensuring business policies and processes are effectively communicated, and implemented within contracts. Ensure additional services and projects are added, and contracts are re-won on re-tender. Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Accountable day-to-day to the relevant client contacts. Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts. Financial responsibility for the delivery of plan commitments for the contract portfolio. The development and review of teams, appraisal, and the application of effective people management practice. Hours of Work & Salary/Package: £90000 + Package £5000 car allowance 20% Bonus Monday to Friday (40 hour week) 8.00am – 17:00pm Requirements Hard services background with recognised electrical or mechanical qualifications. Managerial experience at Account Manager or above within technical and or hard services is essential. Proven experience within the commercial blue chip maintenance industry. Excellent motivational and influencing skills, with high levels of personal integrity. Ability to communicate both verbally and in writing with all levels of staff and clients. Ability to manage and prioritise a demanding and varying workload. A proven track record in commercial portfolio management

Customer Service Assistant – TEMP | £12.71 per hour (3-4 days per week) | London (office based) My client, a market leader within their industry, are currently seeking a professional and personable Customer Service Assistant to join them on a temporary basis. This role is perfect for someone who is looking for an administrative role where they can assist with inbound and outbound calls. Responsibilities Assist with logging leads from the website Booking tours for potential clients Coordinate meeting rooms, events, and catering Answer phones and respond to customer enquiries Providing general administrative support Skills Friendly, polished communicator with strong organisational skills Confident with Microsoft Office and quick to learn new systems. Calm under pressure, proactive, and a genuine team player Friendly, polite, and organised Previous experience is helpful but not essential Package £12.71 per hour + holiday pay 3 - 4 days per week

What Youll Get Up To: You will be a natural leader of people who can inspire a team and bring out individual potential. Inspire your team to deliver the owners vision, to bring a unique and immersive drinking experience to our guests. Demonstrate an in-depth knowledge of cocktails and beverages and understanding customers specific needs to deliver a unique experience. Keeps abreast of newest trends and innovations in cocktails and beverages. Show your experience and capability for managing high volume operations and busy service periods. Driving a team to greatness through exciting, innovative and engaging training. Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more. Cycle to work scheme Bespoke staff food menu designed by all our head chefs Mental health first aiders Access to management health care cash plan Access to EAP scheme Progression Bespoke development journey's for all our team Development academies to support the progression and development of our team Chef Academies visiting our amazing suppliers across the UK Extras 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant Recommend a friend scheme Wagestream - access a share of your earned wages whenever you need it Employee of the month award Monthly team building events Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style TPBN1_UKCT

As a CBRE Critical Engineering Manager, you will lead and oversee the engineering teams responsible for resolving and completing day-to-day PPM's & Work Orders, ensuring all tasks are delivered safely, efficiently, zero impact to clients operation and to the highest levels of customer satisfaction and experience. You are responsible for the delivery of resilient, compliant, and highly reliable engineering services, ensuring uninterrupted operations within critical environments. Reporting to: Senior Facilities Manager Reporting employees: The Critical Engineering Manager leads a multi-skilled Engineering team, including Critical Shift Leaders & Shift Engineers. Responsibilities/ Tasks: The primary responsibilities and tasks of the Critical Engineering Manager are: To respect and act according to CBRE's rules, regulations and values RISE: Respect, Integrity, Service & Excellence), leading by example with model behaviors. Maintain and continuously improve the resilience of all critical systems to achieve zero unplanned downtime. Review and approve RAMS and assess impact risk of PPM's, repairs, project and reactive work efforts. Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure exceptional delivery of services. Arrange and coordinate holiday, training & sickness cover for other members of the shift team. Individual & team performance reviews. Evaluate and produce annual Planned Preventative Maintenance assessments of plant and equipment and issue recommendations on efficiency improvements and upgrades. Technical fault finding and diagnosis of integrated critical power and cooling systems Produce monthly reports as required including equipment efficiency/reliability Produce incident reports when required Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Assist with the development of critical services training programs such as CNET and CERM Act as authorising engineer where required. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Provide leadership to on-site engineers, shift teams, and supervisors to ensure safe, compliant, and high-quality engineering practices. Oversee maintenance strategies in line with CBRE and client-specific standards. Oversee day-to-day work order delivery, monitoring workload, prioritisation, and response to critical requests. Support & work in coordination with the Building Manager, Senior Technical Manager & Lead Facilities Support. Achieve contractual SLAs/KPIs such as PPM completion, incident response times, uptime metrics and audit scores. Skills & Qualifications Relevant engineering qualifications (HNC/HND, C&G, NVQ L3+, or degree level). CNET or similar accreditation such as CDCMP CDCTP Excel, Corrigo, Microsoft office HV/LV Authorised Person status or a clear route to achieving it. Building automation and monitoring system experience/training Proven experience managing engineering teams in critical environments (banking, data centres, trading floors, telecoms, or similar). Strong technical knowledge of electrical and mechanical critical systems, including UPS, generators, HV/LV distribution, cooling systems, BMS and life safety. Calm, decisive and structured under pressure. Strong leadership presence with excellent team-building ability. Customer-focused with a drive for service excellence & exceptional customer experience. Analytical and data-driven, with a mindset of continuous improvement. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Engineering Operations Manager to join our prestigious team, in Canary Wharf, London. This is a fantastic opportunity to join a global account and be part of a innovative global engineering community! About the Role: As a CBRE Engineering Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. Role Responsibilities: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Manage operations and maintenance for assigned facilities. Develop operating and capital budgets. Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals. Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends. Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors. Drive the acquisition of new management contracts. Facilitate the development of as-built drawings. Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within job discipline. Role Requirements: Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Our client, a very successful Managed Service Provider in Central London are looking to hire a 1st Line IT Team Leader. This is an exciting opportunity to lead a dynamic team in a fast-paced help desk environment. This is a fully office based role (5 days a week). Key Responsibilities: • Lead and Motivate: Manage a team of 1st Line engineers to deliver exceptional service, ensuring SLA-driven resolution of client tickets., • Enhance Team Collaboration: Foster teamwork by encouraging input and proactive solutions from team members., • Oversee Daily Operations: Monitor workload distribution and ensure efficient day-to-day operations within the help desk., • Client Engagement: Liaise with clients to maintain SLA standards and assist with Service Delivery Reviews., • Team Development: Mentor and train team members, promoting their career growth within the organization. Essential Skills and Experience: • 2+ years in a similar team leadership role within an IT MSP environment., • Strong interpersonal and communication skills, with a customer-first approach., • Familiarity with Microsoft Cloud technologies (Teams and Microsoft 365) and ITSM tools like HaloPSA, ITGlue, NetworkGlue

Our client, a well-established and fast-growing organisation within the FMCG wholesale and food distribution sector, is seeking a driven and hands-on Warehouse Operations Manager to lead warehouse operations and deliver best-in-class service across a high-volume, fast-paced environment. This is an excellent opportunity for an experienced operational leader to build and develop high-performing teams while driving efficiency, service, and continuous improvement. Job Role Reporting to the Head of Wholesale, the Warehouse Operations Manager will take full responsibility for the day-to-day running and optimisation of warehouse and operational activities. Leading multiple teams across goods-in, picking, packing, and dispatch, you will ensure customer orders are delivered on time, in full, and to specification, while maintaining strict cost control and operational excellence. This role operates on a night shift pattern (12:00am – 9:00am, 5 days per week) and requires a strong leader who thrives in a fast-paced, time-critical environment. Responsibilities • Lead, recruit, and develop a high-performing operations team, including supervisors and departmental managers., • Drive a strong performance culture focused on accountability, delivery, and continuous improvement., • Set clear objectives aligned to customer service KPIs, ensuring consistent achievement of on-time, in-full delivery targets., • Oversee all warehouse operations including goods-in, storage, picking, packing, and dispatch., • Ensure stock accuracy and integrity across both physical inventory and warehouse management systems., • Maintain high standards of product quality, handling, and customer service throughout the operation., • Monitor and improve order accuracy and fulfilment processes to meet customer expectations., • Manage labour, operational, and infrastructure costs to drive efficiencies and reduce cost per order., • Identify and implement process improvements to enhance productivity and operational performance., • Develop and implement standard operating procedures (SOPs) to ensure consistency and scalability., • Drive continuous improvement initiatives, using operational data and KPIs to inform decision-making., • Collaborate with internal stakeholders to ensure alignment across departments and support overall business objectives., • Build and maintain strong relationships with customers and internal teams to ensure service excellence., • Oversee site management, ensuring safety, security, cleanliness, and operational readiness at all times., • Ensure compliance with all health & safety, quality, and regulatory requirements., • Manage operational infrastructure, including equipment, systems, and supplier relationships., • Lead resource and workforce planning to meet fluctuating demand effectively., • Support and lead operational projects, driving change and delivering measurable improvements. Personal Profile • Proven experience in an Operations Manager or Warehouse Manager role within FMCG, food distribution, or wholesale environments., • Strong leadership skills with experience managing large teams in fast-paced operations., • Demonstrated ability to drive performance improvements and deliver against KPIs., • Commercially aware with experience managing costs and improving operational efficiency., • Strong understanding of warehouse operations, stock control, and logistics processes., • Experience implementing SOPs, systems, and continuous improvement initiatives., • Excellent organisational and problem-solving skills with the ability to manage multiple priorities., • Confident communicator with strong stakeholder management skills., • Resilient and adaptable, with the ability to perform under pressure in a time-critical environment. Ref Code: CV(phone number removed) To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Engineering Operations Manager to join our prestigious team, in Canary Wharf, London. This is a fantastic opportunity to join a global account and be part of a innovative global engineering community! About the Role: As a CBRE Engineering Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. Role Responsibilities: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Manage operations and maintenance for assigned facilities. Develop operating and capital budgets. Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals. Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends. Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors. Drive the acquisition of new management contracts. Facilitate the development of as-built drawings. Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within job discipline. Role Requirements: Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Purpose of the Role The Data Centre HVAP Technician is responsible for supervising and executing both planned and reactive maintenance activities within a mission-critical environment. Working closely with the Engineering Supervisor, Shift Leader, and client representatives, the role ensures full compliance with site policies, procedures, and Health & Safety regulations. As a High Voltage Authorised Person (HVAP), you will ensure all safety documentation is completed to the highest standard and that all works are carried out in strict accordance with Safe Systems of Work (SSoW) and company policies. Key Responsibilities Deliver routine and reactive maintenance across building plant, equipment, and infrastructure, consistently meeting or exceeding SLAs Respond promptly to BMS alarms and undertake emergency repairs as required Implement, manage, and enforce Permit to Work (PTW) systems to ensure safe operations Develop, review, and follow switching schedules, SOPs, and EOPs in line with Safe Systems of Work Maintain evaporative cooling and domestic water systems in compliance with ACoP L8 (Legionella) requirements Ensure effective management and availability of spare parts to support maintenance and fault response Maintain accurate maintenance records using REALM task sheets Prepare Method Statements and Risk Assessments (RAMS) for in-house works Supervise engineering subcontractors, ensuring compliance with contractual obligations and site procedures Ensure all work packs contain required documentation and review subcontractor RAMS prior to approval Provide technical and operational support during unplanned incidents or system faults Fulfil all duties associated with High Voltage Authorised Person status Client & Site Responsibilities Build and maintain strong working relationships with colleagues, contractors, and client representatives Promote a safe and healthy working environment in line with company and client policies Present a professional image at all times, delivering high standards of customer service Commit to ongoing professional development to maintain and enhance technical competence Demonstrate a strong sense of ownership and responsibility for site performance and safety Experience & Skills Required Qualifications & Certifications High Voltage Authorisation (essential) Current Wiring Regulations certification NVQ Level 3 (or equivalent) in a relevant engineering discipline Emergency First Aid at Work Manual Handling (advantageous) PASMA and IPAF (preferred) Experience Proven experience managing real-time incidents and faults within business-critical or data centre environments Experience in a similar HVAP or critical engineering role Strong understanding of Health & Safety obligations in live operational environments Knowledge of multiple interlinked systems, including Fire, PMS, and BMS platforms Skills & Attributes Excellent verbal and written communication skills; numerate and literate Strong attention to detail and commitment to safe working practices Self-motivated, professional, and accountable Able to work both independently and collaboratively within a team Highly organised with the ability to prioritise tasks under pressure Professional, courteous, and confident in client-facing environments Flexible with working hours to meet operational requirements

Assistant Manager - Fashion Retail | West London Salary: Up to £38,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of West London. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £38,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in West London? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35454

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Reading. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful Hold NVQ3 in Lifts maintenance mechanics in your country Hold a drivers license You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What's In it For Me / Benefits Competitive salary package We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company vehicle The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

The Cargo Systems Installation Manager is responsible for leading and managing the Global Cargo Systems Installation team supporting cargo industrial imaging systems, including LINAC (linear accelerator) systems and Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance and upgrades of LINAC and cargo inspection systems. Develop and implement operational strategies that drive installation excellence, including site acceptance and commissioning. Oversee escalation processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep technical knowledge across complex industrial systems. Develop and monitor KPIs related to installation timelines, time to install and other metrics that support continuous improvement related to Cargo Systems Installation. Support pre-sales and post-sales activities as a technical installation leader for system lifecycle planning and customer engagements. Collaborate with Logistics and Supply Chain teams to ensure parts availability and delivery for installation activities. Develop resource planning tools to ensure the team is not overlapping and has the capability to perform installations on time. Minimum Required Skills and Knowledge Ability, competence and confidence to lead people. Effective interpersonal skills. Fluency in the local language and in English, both written and spoken. Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods and staffing. Sometimes this manager may be responsible for managing staff without subordinate managers. Typical Education and Experience Bachelors degree or equivalent. 10 years of related experience. 5 years of management experience. Cooperate with other departments (local Sales, Installation, Applications, Order Processing, Product Support, Manufacturing, etc.) and provide them with the necessary support to provide the best service and maintenance services and optimize customer relations. Manage customer relations in all installation matters (installation timelines, contractual services, emergencies) to ensure customers can operate their Varex equipment according to technical and safety guidelines with the highest level of satisfaction. Establish an installation budget and monitor financial performance to ensure costs stay within expected budgetary amounts. Manage the regular reporting of all installation timelines, in-field execution, and any issues that need to be addressed by the Operations/Engineering teams. Assist the Service team with ensuring the correct supplies/warehousing are available for service after machines are turned over to the Service team for warranty. This role will work closely with the Cargo Systems Project Management team and will be expected to help direct and lead this team at times based on resource availability and customer needs. Skills, Knowledge and Certifications Other Desired Skills and Knowledge Sound understanding and application of contract structuring, composition and contract negotiation and execution. Sound understanding and experience in establishing quotations, costing for jobs, monitoring costs and following up on execution. Experience developing a high-performing team. Experience managing global teams. Required Certifications and Training Obtains and completes LMS training plan specific to assigned responsibility. PMP certification or similar training. Experience Level with Business Tools Proficient in utilizing business tools such as e-mail, Microsoft Word, Excel and PowerPoint. Proficient with project management tools. Experience with SAP or equivalent ERP products and productivity software desired. What you can expect from us An engaging work environment at an innovative and growing international organization. An organization where quality leadership is valued. A pleasant and collegial working atmosphere. Compensation that is positively distinctive. Excellent benefits package. Varex Imaging is a global leader in the design and manufacture of advanced X-ray imaging components and systems, supporting medical, industrial, and security applications worldwide. With more than 75 years of innovation and a broad global customer base that depends on Varexs technology and manufacturing scale, the company is well positioned for continued growth over the coming years. Interested in the position of Cargo Systems Installation Manager at Varex Imaging? Apply now! TPBN1_UKTJ

Company Description Joinus at Accor,wherelife pulseswithpassion! ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitalityisaworkofheart, ? Joinus andbecomeaHeartist Job Description Located in the Heart of London, Novotel London Waterloo Hotel , it's looking for you to bring your sparking personality in the position of Food & Beverage Team Leader As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality As our next Food & Beverage Team Leader you Wear your smile with pride and understand the power of your welcoming nature Deliver consistent and memorable service?to all our guests. Connect with, train, develop, supervise and work together with your team to ensure every guest leaves with a wish to return. Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment. A little more information: You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service each day to all our guests. Our hotel offers 187rooms, and 6 meeting rooms, bar, restaurant and fitness & sauna andis ideally located within walking distance of the River Thames, Big Ben, the London Eye and Buckingham Palace, making it a perfect choice for families and leisure travellers. We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role. We offer a place where you can Be All You Are as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. To ensure you can best welcome and care for our guests you will need to be fluent in English Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Food & Beverage Team Leader, please click apply now! We d love to hear from you! One more thing By working at the Novotel London Waterloo you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @heartists.ena Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Qualifications Previous restaurant experience necessary. Previous leadership experience preffered. Additional Information Information on the processing of personal data: When you submit an application to Essendi UK 1 Hotels Limited trading as Essendi UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data(in particular the retained EU law version of the General Data Protection Regulation(Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification, and deletion is available in our Employee Privacy Policy. TPBN1_UKCT

We are seeking a high-calibre Principal Operations Manager to work with and report to the Account Director within Highways Technology Services, supporting the development of a winning bid and operational solution for a major Transport for London (TfL) technology contract. This is a senior, influential role focused on shaping a robust technical and operational solution, taking it through bid, transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will initially be bid and solution-development led, evolving into full Principal Operations Manager responsibility during mobilisation and contract delivery. This position offers a competitive salary, plus a Company Car/Car Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners to develop a compelling, differentiated bid submission Define the operating model, mobilisation strategy, governance, resourcing model, and cost base to support a winning solution Lead development of transition and mobilisation plans, Organisational design and TUPE considerations, Asset, technology, and systems integration approaches Support client engagement, clarifications, and presentations, demonstrating credibility with TfL stakeholders and internal governance Mobilisation & Transition Support and then take ownership of the mobilisation phase following contract award, ensuring a safe, controlled, and on-time transition into service Establish operational readiness across people, processes, systems, supply chain, and assurance Embed governance, reporting, and performance management aligned to contract requirements and TfL expectations Contract Delivery (Post-Mobilisation) Provide senior operational leadership for the contract, ensuring delivery against safety, performance, financial, and customer outcomes Own and manage the operational delivery plan, aligning day-to-day delivery with contractual, commercial, and strategic objectives Lead and develop the management team, fostering a high-performance, safety-first, and customer-focused culture Manage client and key stakeholder relationships, acting as a trusted delivery partner to TfL Drive continuous improvement, innovation, and value creation across the contract lifecycle Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven experience leading or shaping complex operational services within infrastructure, highways, or technology-enabled environments Demonstrable experience contributing to or leading bid and solution development, ideally for large public-sector or TfL-style contracts Strong understanding of mobilisation, transition, and contract start-up activities Commercially astute, with experience of cost modelling, risk management, and contract performance management Credible operator able to work effectively with senior leaders, clients, and partners Comfortable operating in ambiguous, fast-paced bid environments, with the ability to translate concepts into executable delivery models Strong analytical capability, including use of data, performance metrics, and technology to drive operational outcomes Understanding of technology-enabled operations (e.g. enforcement systems, detection technology, data platforms, or intelligent infrastructure) Strong written and verbal communication skills, including supporting client-facing bid and solution discussions Structured, pragmatic, and delivery-focused Collaborative and inclusive, able to bring together multi-disciplinary teams Values-led, with a strong commitment to safety, compliance, and ethical delivery Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed) #CVL #LI-JP1

Customer Experience Team Leader About Us: We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team. The Role: This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors. You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement. This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team. What You’ll Do: Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively Support onboarding, training, and ongoing development of team members to improve capability and confidence Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met Build strong relationships with suppliers and internal teams to ensure a smooth customer journey Identify recurring issues and implement process improvements to enhance team efficiency and customer experience Ensure CRM accuracy, compliance and data protection standards are consistently maintained Requirements Requirements: Previous experience in a customer service, customer experience, or liaison role (essential) Experience managing or mentoring a team in a fast-paced environment (essential) Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential) Strong understanding of handling complaints, escalations, and customer journeys end-to-end Excellent communication and interpersonal skills, with the ability to manage difficult conversations Highly organised with strong attention to detail, particularly around contracts and processes Confident using CRM systems and Microsoft Office (Excel, Outlook, Word) Benefits £35-40k basic salary per year (dependent on experience) Supportive and collaborative team environment Clear progression opportunities as the business continues to scale Fun, sociable office environment in Shoreditch Free gym membership, regular socials, and Christmas shutdown

The Video Technical Lead is responsible for the setup and operation of audio-visual systems across a range of event environments, from small-scale productions to large, complex projects. The role requires delivering high-quality technical execution while maintaining a strong focus on customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on the structure of the function or region. Key Job Responsibilities Equipment Operation Configure and setup standard Video Control Switching systems (Barco E2/S3) Understand and configure video signal distribution systems (Lightware, Blackmagic, Birddog, Decimator Design) Rigging and alignment of multiple projection systems utilizing manual adjustment as well as software control Ability to configure, build and repair LED screens and their relative control processors (Absen/GLUX/Novastar COEX) Understanding of network infrastructure and protocols for signal and control (VLAN management/IPMX/NDI etc) Ability to run a team as HOD on installs and derigs, ensuring clear and concise communication and leadership Responsible for accurate and timely setup, operation, and breakdown of intermediate audio-visual equipment. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or appropriate Manager onsite. Customer Service Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Value People - Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. See the Bigger Picture - Anticipates equipment challenges and changes in a timely and professional manner. Understand department planning software, designing systems and schematics for all upcoming projects (Easyjob/Vectorworks/Lucidchart) Systems Knowledge Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Drive Results - Increases revenue by utilising floor up-selling techniques. As needed, work within systems and applications The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications High school diploma or GCSE equivalent 2-3+ years of customer service or hospitality experience is preferred. 2-3+ years of audio visual experience is required. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Decision Quality Tech Savvy Communicates Effectively Drives Results Instils Trust TPBN1_UKTJ

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Healthcare on a part time basis contracted to 12 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Sat: Full-time (Days) Sun: Full-time (Days) Please note: This role is contracted to weeks per year Could you bring your passion and culinary skill to Healthcare? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Healthcare and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2304/44089001/52783228/R/BU #White Oaks Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Our OEM Client based in Gaydon, is searching for a Senior Vehicle Integration Engineer – Large SUV to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. What to expect: You'll be a Vehicle Integration Engineer driving the development of new and existing vehicle architectures. Responsible for driving and leading the integration of new technologies within that zone into new and existing vehicle architectures. Drive functional and attribute target delivery, acting as the voice of the customer to lead any arbitration required. Accountabilities and Responsibilities: Accountable as the leader and technical arbitrator, integrating and delivering the engineering for the whole vehicle whilst ensuring compatibility with GRID, the commodity/system strategies and functional targets. Lead Group functional integration for given vehicle, to drive out complexity and deliver the most efficient technical solutions. Work closely with Vehicle Attribute Robustness team to drive delivery of embedded design quality, service and manufacturing requirements. Drive vehicle technical data progression (CAD, DV, AIMS, Build, Test & Releasing etc..) with groups & interfacing team leads. Oversee alignment on, and subsequent delivery of, Minimum Viable Product into both virtual and physical verification and validation through life of Programme. Drive cross group obstacle resolution, ensuring timely escalation to nameplate and / or Architecture VEM as required. Ensure prompt escalation of technical blockers/incompatibilities to Vehicle/Chapter/Enterprise leadership via the Obstacle process. Support study & Agile spike activities to solve complex engineering problems. Essential Skills, Experience and Knowledge Required: Automotive technical knowledge and extensive experience of complex interactions, including technical analysis and decision-making. Demonstrated understanding automotive technology with an advanced level of technical depth into vehicle, system and component detailed design, development and delivery, ability to interrogate and ratify incoming technical standards, system and component assumptions. Excellent written and verbal technical communication, influencing and negotiation skills Experience in leading teams of people to solve complex technical issues using a structured approach e.g. 8D and/or Six Sigma. Project Management experience of delivery against a complex set of Programme technical deliverables. An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. Progressive thinking individual who takes a keen interest in new ideas and key industry developments. Ability to embrace the Agile model and work effectively as a champion of Agile principles in practice. A resilient individual who has strong influencing and engagement skills, is comfortable challenging all stakeholders and can build credibility and trust through experience and personal style. An individual who can demonstrate exceptional capability in leadership and management skills, who can motivate, develop and lead cross-functional and functional teams. Key Interactions: PGL (Program Group Lead) for the given zone. PGL/TGL for interfacing zones. STGL & VEM. Engineering Delivery Director. Technology Center Leads. Architecture & Vehicle Programme Product Owners (POs). Lead Engineers. Engineering Delivery. Design. External supplier / partner specialist technical collaboration as required to develop complex strategic technical proposals. Additional Information: 100% onsite. Travel across Warwickshire to other sites may be required. TPBN1_UKTJ

Sales Manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents Sales management in travel is a must, salary around 40k plus 12k bonus plus some amazing benefits Sales managers duties -Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores -Conduct regular performance evaluations and coaching sessions -Provide immediate feedback and correction actions to address performance -Foster a positive and motivational team -Perform regular call listenings and provide feedback -Provide regular reports to senior management on team performance Sales managers skills required -Sales management/Team leader experience within the travel industry -Experience running a team within a call centre environment or retail shop -2nd European language would be great but not a must -Experience setting a help the team achieve targets, KPIs, call conversations etc -Happy working on a hybrid basis -Able to train for the first 2 weeks in their European head office -Ideally some cruise knowledge would be a major plus Additional information -Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family , 25 days holidays plus bank holidays If you are interested in this fantastic opportunity please apply online or send your cv to (url removed) quoting DT60645

Salary: £37,000- £42,000 Location: Wandsworth, London M-F: 09.00 - 17.00 ( 4 days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey - from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams. Conduct regular weekly team check-ins and monthly one-to-one meetings. Lead annual performance reviews, including setting objectives and evaluating performance. Identify development opportunities and support career progression within the team. Monitor team performance against KPIs and business objectives. Ensure compliance with company policies, including working hours and operational standards. Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases. Personally manage a portfolio of key accounts, maintaining strong client relationships. Support the sales team in providing accurate and timely information. Oversee the full account lifecycle from order placement through to invoicing. Ensure timely and accurate processing of orders and invoices. Maintain up-to-date records and provide visibility on account status to internal stakeholders. Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based on experience. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy. TPBN1_UKTJ

Role: E-commerce Advisor Hours: 37.5 per week, shifts across 5 of 7 days (currently Monday - Friday; some weekends maybe in future) Reports to: Customer Services Team Leader ClearCourse is growing fast and were looking for an Ecommerce Advisor to join our dynamic customer services team. In this role, youll be the voice of the company, helping our customers get the very best from our products while delivering an excellent, personalised experience. Youll not only resolve customer queries across phone, email, and live chat but also act as a trusted ecommerce partner advising on best practices and spotting opportunities to retain and grow business relationships. What Youll Do Handle inbound customer queries via phone, email, and live chat Provide personalised support across our ecommerce products and services Help customers resolve issues quickly and effectively Offer advice on ecommerce best practices to support customer success Proactively identify opportunities to upsell and retain customers Manage inbound cancellation requests, using questioning and retention tools to retain business Promote ClearCourse as a trusted partner by delivering exceptional customer service What Were Looking For A positive, proactive personality with great communication skills Strong interpersonal skills confident over the phone and in writing Experience probing, questioning, and influencing to solve problems Call centre experience desirable, but not essential Knowledge of websites & ecommerce, with HTML/CSS a bonus Why Join Us? Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model (remote flexibility) If you love helping customers succeed, thrive in problem-solving, and want to grow your career in a fast-paced ecommerce environment wed love to hear from you. Apply today and help shape the ClearCourse customer experience. TPBN1_UKTJ

F&B Team Leader - Meeting & Events Operations The Cumberland Contract: Full Time Payment: Hourly Salary: £14.00 per hour The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town! What you'll be doing Working in Food & Beverage can be fast-paced, but there's nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you'll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You're not just a team leader; you're a key reason our guests return time and again. What you'll bring Experience in a customer-facing role within Food & Beverage. A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression. Ability to thrive in a public-facing role, engaging with guests and team members alike. A natural ability to connect with others and foster meaningful relationships. A relaxed and approachable demeanor that encourages positive interactions. Precision in your work, ensuring every aspect of the guest experience is perfect. A demonstrated desire to pursue a fulfilling career in hospitality. Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment. If you're excited about creating extraordinary experiences and leading a team that truly cares, we'd love to hear from you. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Senior Chef de Partie to join our team in London . Salary: £43,000 per annum Working pattern: Monday to Friday 40 hours - 6.30/6.45am - 3/3.30pm Location: EC2M 4UJ Key responsibilities: Create and prepare high-quality dishes from scratch, ensuring the highest standards of taste and presentation To Manage and oversee various kitchen sections Maintain a sense of urgency and efficiency while working in the kitchen Ensure all food items are prepared and served in a timely manner Adhere to all health and safety regulations, maintaining cleanliness and organization in the kitchen Work collaboratively with the Back of House (BOH) brigade, currently consisting of 23 members Communicate effectively with team members to ensure smooth kitchen operations Provide guidance and support to junior kitchen staff as needed Foster a supportive and fun work environment, encouraging team spirit and camaraderie Deliver exceptional customer service by ensuring all dishes meet our high standards of quality and presentation Address any customer feedback or concerns professionally and promptly What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. TPBN1_UKCT