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Client Relationship Manager £30,000 - £35,000 + Benefits Are you a relationship-driven professional who enjoys building trusted partnerships, solving problems, and helping clients achieve their goals? We're looking for a Client Relationship Manager to join a growing business and take ownership of a portfolio of valued client accounts. This role is focused on developing long-term relationships, delive... ZIPC1_UKTJ

Account Manager – Contractor Payroll / Umbrella Services \n £30,000 – £40,000 + Uncapped Commission \n Established Accounts | Award-Winning Payroll Provider | Real Growth Opportunity \n Why This Role Is Different \n This is a genuine opportunity to join a highly respected, award winning payroll provider with an outstanding reputation across the recruitment and contractor market. \n You will inherit established, active agency relationships while having the opportunity to grow accounts and increase contractor volumes meaning you can make an impact from day one. \n The business is known for its compliance, service quality, and long standing client relationships, making it a strong platform for any Account Manager looking to build a long term career in the sector. \n If you are looking for a role where you can develop relationships, grow revenue, and increase your earnings, this is worth serious consideration. \n The Role \n You will take ownership of a portfolio of recruitment agency accounts, acting as the main point of contact and driving both service delivery and commercial growth. \n This is a relationship led role with a clear commercial edge. \n Key Responsibilities \n\n • Manage and develop recruitment agency relationships\n, • Act as the primary contact for agencies and contractor queries\n, • Support onboarding and ongoing account activity\n, • Identify and deliver growth opportunities within existing accounts\n, • Increase contractor numbers and revenue across your portfolio\n, • Work closely with internal payroll and compliance teams to ensure accuracy and efficiency\n\n The Opportunity \n\n • Work with an established, high-quality account base\n, • Join a business with a strong reputation and consistent growth\n, • Clear opportunity to increase earnings through account development\n, • A role with real autonomy and ownership\n, • Long-term career progression within a stable, growing environment\n\n About You \n You will already understand the contractor or recruitment market and enjoy working in a client-facing, commercial role. \n You may come from: \n\n • Umbrella payroll\n, • Contractor payroll\n, • Recruitment (consultant or account manager)\n, • Payroll bureau or outsourced services\n\n Key strengths: \n\n • Strong relationship-building skills\n, • Commercial mindset with the ability to grow accounts\n, • Confident managing multiple clients\n, • Professional, organised, and service-driven\n\n What You Will Get \n\n • £30,000 – £40,000 basic salary\n, • Uncapped commission\n, • Established pipeline and accounts\n, • Supportive, professional working environment\n, • Clear progression opportunities\n\n Apply \n If you are an Account Manager looking to join a credible, established payroll provider with genuine earning potential, this is an excellent opportunity to step forward in your career.

\n \n \n \n FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at [email protected]\n \n \n \n \n \n FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day.\n \n \n \n \n \n The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap.\n \n \n \n \n \n You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits.\n \n \n \n \n About the role\n \n \n • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction.\n, • Provide project leadership for customers' major FireMon programs.\n, • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes.\n, • Management, and Sales, on customers' technical issues and projects.\n, • Maintain current functional and technical knowledge of the FireMon product line.\n, • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities.\n, • Manage multiple customer engagements, balancing priorities and driving resolution across requests.\n, • Share insights and constructive feedback with internal teams to help improve products and customer experiences.\n, • Document best practices in developing and deploying FireMon solutions in the customers' environments.\n, • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems.\n, • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle.\n, • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year.\n \n \n \n \n \n \n Required Skills and Experience\n \n \n, • Bachelor’s Degree in Computer Science, Information Technology, or another related field.\n, • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles.\n, • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks.\n, • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches.\n, • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth.\n, • Understanding of modern software development methodologies, including infrastructure design and architecture best practices.\n, • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key.\n, • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact.\n, • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once.\n, • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.\n \n \n \n \n \n \n What it Takes to be Part of the FireMon Team\n \n \n \n \n \n FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers.\n \n \n \n \n \n Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today.\n \n \n \n \n \n FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n \n \n \n \n We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n \n \n \n

As a Partner Account Manager at TP-Link, you will be at the forefront of driving growth across our B2B portfolio, with a strong focus on Omada (SDN & Cloud Networking) and Vigi (Surveillance Solutions). You will recruit, develop, and manage high-performing channel partners, enabling them to deliver managed services, cloud-based solutions, and value-added offerings to end customers. You are a strategic thinker with a hunter mentality, passionate about winning, and skilled in building long-term, trust-based relationships.\n \n \n\n • Partner Acquisition & Enablement: Identify, recruit, and onboard new channel partners with a focus on those offering managed services and cloud-based business models. Drive partner activation and performance through structured onboarding and enablement programs.\n, • Value-Added Selling: Promote TP-Link’s B2B solutions through consultative, value-based selling. Equip partners to deliver tailored solutions that address customer pain points and deliver measurable business outcomes.\n, • Sales & Technical Enablement: Collaborate with engineering and product teams to deliver impactful sales and technical training. Ensure partners are fully equipped to position, sell, and support TP-Link’s Omada and Vigi solutions.\n, • Business Planning & Execution: Co-develop strategic business plans with key partners, including revenue targets, marketing activities, and joint go-to-market initiatives. Track execution and optimize for growth.\n, • Customer Engagement: Support partners in customer-facing engagements, helping to shape solution architecture and ensure customer satisfaction. Build strong relationships with key end-customers to drive loyalty and retention.\n, • Cross-Functional Collaboration: Work closely with Systems Engineering, Business Development, Inside Sales, and Marketing to align on strategy, share insights, and drive coordinated execution.\n, • Portfolio & Market Alignment: Provide feedback to the product and portfolio teams to ensure offerings align with market needs. Influence roadmap decisions based on partner and customer insights.\n, • Marketing & Demand Generation: Partner with marketing to plan and execute campaigns, events, and digital initiatives that generate leads and build brand awareness in the B2B space. \n, • Performance Management: Own key business routines including forecasting, QBRs, MDF planning, and channel rebate tracking. Use data to drive accountability and continuous improvement.\n, • Market Intelligence: Stay ahead of industry trends, competitor moves, and emerging technologies. Use insights to refine strategy and uncover new opportunities.\n\n\n, • Minimum 6 years of experience in channel sales, partner management, or territory development in the networking, IT, or security sectors.\n, • Proven success in partner acquisition, value-based selling, and cloud/managed services go-to-market strategies.\n, • Strong understanding of networking technologies (LAN, WAN, Wi-Fi, SDN, IP surveillance) and cloud-managed platforms.\n, • Exceptional communication and presentation skills, with the ability to influence both technical and executive audiences.\n, • Highly motivated self-starter with a hunter mindset and a passion for winning in competitive markets.\n, • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.\n, • Willingness to travel as needed; valid driver’s license required.\n, • German and English language skills on C1 level both written and verbal.\n\n\n, • An independent role with own responsibilities in an innovative, and market-leading international company. \n, • A friendly and motivated team, great opportunities to develop yourself with the company.\n, • An unlimited and home-office based employment contract (within our target region of south Germany).\n, • An attractive salary with target-related OTE bonus.\n, • A company car also for private usage\n, • 28-31 annual holidays. \n, • Company pension scheme (betriebliche Altersvorsorge).\n, • Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on.\n, • Employee referral award. \n, • Regular team events (monthly tea time, quarterly team building, Christmas party, etc.).\n, • Ergonomic office chairs and height-adjustable workplaces.\n, • Modern office with free parking places.\n, • Free drinks and good tea and coffee.\n, • Employee discounts on our wide range of our products.\n

\n\n \n We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. \n What you can expect to be doing: \n \n • \n Dealing with all queries that come in through live chat, email and through social media. \n • \n Troubleshooting technical issues and optimising user experience. \n • \n Reporting bugs and UX issues to other members of the team. \n • \n Active participation in app growth and development. \n \n What we’re looking for: \n \n • \n Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. \n • \n You can get your head around a complex system quickly. \n • \n You find it easy to juggle and prioritise different tasks. \n • \n You’re chilled under pressure. \n • \n You are friendly and naturally engaging with a positive can-do attitude to customer support. \n • \n Committed to providing excellent customer support, written and verbal. \n \n What we’re really looking for: ✍️ \n Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. \n Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. \n We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. \n At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. \n PERKS \n \n • \n £25,776 per annum \n • \n Discretionary Performance-Related Annual Bonus \n • \n Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! \n • \n Private medical insurance (medical history disregarded) \n • \n Employee Assistance Programme \n • \n Cycle to work scheme \n • \n Season ticket loan \n • \n Free ChipX subscription for UK-based employees \n • \n We are an equal-opportunity employer and value diversity \n • \n Flexible working arrangements \n • \n 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ \n • \n Annual training budget for courses, workshops, or conferences to help you advance your career. \n • \n £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing \n • \n Company laptop \n • \n Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup \n \n Our Interview Process: \n \n • \n Short take-home task \n • \n Video interview with Head of Talent \n • \n Video interview with the hiring manager & Team Lead \n • \n Final interview with VP of Customer Support \n \n \n About Chip \n Our mission is to make our customers wealthy. \n We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. \n We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. \n The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. \n Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. \n \n Our vision \n We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. \n We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. \n Who we are \n Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. \n Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. \n Our Values \n Be ACCOUNTABLE \n Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible \n Be BOLD \n Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers \n Be COLLABORATIVE \n Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together \n Equal Opportunities \n We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. \n Note to Agencies \n Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip. \n \n\n

\n \n Company Benefits: \n \n • The opportunity to work with an award-winning team who are at the pinnacle of their industry\n, • Incredibly friendly team working environment\n, • Training and Development opportunities\n, • Easily Accessible offices.\n, • Great progression opportunities!\n \n The Company You’ll Work for: \n MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. \n The Role You’ll Be Doing: \n \n • Taking inbound customer service calls.\n, • Handling a range of administration tasks.\n, • Delivering a great customer experience for Spanish based customers both via email and on the telephone\n, • First contact resolution of customers and client’s queries, requests, orders and complaints\n, • Provide support to the team.\n, • The role will be working Monday to Friday on a twilight shift 4pm - 12am.\n \n The Person: \n \n • Fluent or Professional level Spanish is essential\n, • Previous experience customer service experience.\n, • Positive and motivated attitude to work\n, • Desire to succeed and develop\n, • Customer focused and attentive\n \n \n

\n \n Are you a Group Risk Consultant looking to make the move from broker to insurer, or maybe already working for a PMI insurer looking to move into Risk? \n I'm currently recruiting for with a leading insurer to work within their key accounts team. \n Given their exciting growth plans, they're looking to bring on a commercially-minded and strategic individual to manage a panel of established broker which sits within the top 10 - the broker panel will be aligned with the successful candidates experience and strengths. \n If you're looking for a firm with strong market reputation & stability, a broad and evolving product range and prioritises investment in people, I'd love to have a quick chat to share more information. \n What do you need to be successful? \n \n • An understanding of the either Group Risk or PMI (insurer experience) or Group Risk (broker experience)\n, • Strong technical ability\n, • Able to build rapport and long-lasting business relationships \n \n \n Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. \n Our Diversity, Equity and Inclusion Mission \n At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. \n \n

\n\n \n Global Account Manager – Global Clients \n \n • \n Location: Remote - Europe, with flexibility for travel across EMEA based on client needs. \n • \n Travel: Occasional day and overnight travel to client sites. \n • \n Reporting to: Global Clients Technology Leadership. \n • \n Direct Reports: None; collaborates across cross-functional teams. \n \n \n Purpose \n The Global Account Manager drives growth, strengthens long-term partnerships, and delivers exceptional client value for a key global technology customer. The role blends commercial insight, technical understanding, and consultative engagement to support refurbishment activities across the customer’s EMEA estate. You act as a trusted advisor connecting client needs with Securitas Technology’s expertise, solutions, and global capabilities. \n \n Major Responsibilities \n Strategic Account Growth \n \n • \n Leads the expansion of a major global client account through proactive opportunity identification, cross-selling, and upselling. \n • \n Develops strategic account plans and growth pathways aligned with the customer’s evolving security and technology requirements. \n • \n Partners with Sales, Operations, Design, Finance, and Global Client teams to deliver coordinated, impactful solutions. \n \n \n Client Engagement & Relationship Building \n \n • \n Builds and nurtures trusted relationships with decision-makers, influencers, and operational stakeholders across the customer’s organisation. \n • \n Positions Securitas Technology as a long-term strategic partner through clear value demonstration and solution alignment. \n • \n Ensures client insights and needs flow effectively into internal teams to drive continuous improvement. \n \n \n Sales Process Leadership \n \n • \n Leads the end-to-end sales process, from opportunity identification through to handover for delivery. \n • \n Delivers high-quality proposals, tender responses, and commercial submissions based on accurate technical and cost assessments. \n • \n Supports internal teams with technical insights relating to installation methods and system lifecycle requirements. \n \n \n Commercial & Technical Insight \n \n • \n Leverages Fire & Security technical knowledge to estimate costs, validate designs, and support safe and efficient project delivery. \n • \n Keeps up to date with evolving security technologies, standards, and industry best practices. \n • \n Ensures revenue, margin, and value targets are achieved through informed decision-making and scalable account development. \n \n \n What Does Success look like \n \n • \n You grow the account year-on-year through relationship development, opportunity creation, and collaborative planning. \n • \n You build strong, trusted partnerships across the client’s senior leadership and operational teams. \n • \n You deliver clear, compelling value propositions that support client decisions and demonstrate Securitas Technology’s expertise. \n • \n You bring cross-functional teams together to deliver seamless client outcomes. \n • \n You contribute to improved forecasting accuracy, strong margin performance, and long-term account stability. \n \n \n Education \n \n • \n Relevant education or vocational training in security technology, engineering, or commercial fields. \n \n \n Experience & Knowledge \n \n • \n Background in Fire & Security, systems installation, or technical environments. \n • \n Experience in B2B consultative sales, strategic account management, or complex solution selling. \n • \n Understanding of industry standards and regulatory requirements. \n • \n Experience engaging with senior stakeholders in global or large enterprise environments. \n \n \n Skills and Competencies \n \n • \n Strategic and commercial thinking with the ability to link technical solutions to business outcomes. \n • \n Collaborative, relationship-centred approach to influencing and partnering with internal and external stakeholders. \n • \n Strong communication skills with the ability to articulate value clearly and confidently. \n • \n Adaptable, resilient, and comfortable navigating dynamic client needs. \n • \n Problem-solving mindset with a commitment to continuous learning and growth. \n • \n Organised and proactive, with the ability to manage multiple priorities. \n \n \n Why Join Us? \n At Securitas Technology, you join a global team united by a shared purpose: helping make the world a safer place. You’ll work in an innovative, supportive environment where diverse perspectives are valued, and where you are encouraged to learn, grow, and make an impact every day. We offer flexibility, professional development, and the opportunity to be part of a high-performing global account community. \n \n Our People Promise – Securitas Technology EVP \n Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. You’ll do purposeful work that makes the world safer, with support for innovation and sustainability. \n As part of our EVP, we offer: \n \n • \n Career pathways and growth opportunities \n • \n A global, values-driven team \n • \n Recognition for achievements \n • \n Inclusive, collaborative culture \n • \n Purposeful work that makes the world safer \n • \n Support for innovation and sustainability \n \n \n Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome. \n \n \n\n

(Fixed Term Contract - approx. 15 months) - Full‑time Are you ready to take the next step in your career within a dynamic retail environment? We’re looking for an Operations Support Manager to join our team and play a key role in supporting day-to-day operations and driving business performance. This is a fantastic opportunity to gain valuable experience in a collaborative, supportive environment while working closely with senior leadership. The Role - As an Operations Support Manager, you will: • Support the Operations Director and field team, • Maintain and develop communication tools, including the company intranet, • Produce reports and analyse data to support senior management decision-making, • Lead and develop the customer care function and team, • Ensure smooth day-to-day operations across both office and field teams, • Work collaboratively with internal departments and external partners Key Responsibilities • Maintain accurate and up-to-date operational databases, • Produce regular reports and performance insights, • Analyse data to identify trends and recommend improvements, • Ensure systems meet business needs and remain compliant, • Manage customer care and service delivery, • Monitor SLAs and customer satisfaction metrics, • Present performance updates and insights to senior management, • Ensure compliance with Data Protection standards What we’re looking for • Clear communication skills across multiple teams, • A proactive and supportive approach to working with others, • Ability to manage priorities and meet deadlines, • Comfortable working in a dynamic environment, • Analytical thinking and problem-solving skills What we offer: • Competitive Salary, • 25 days annual holiday (in addition to your 8 paid bank holiday days), • A contributory pension scheme with matching rates., • Simplyhealth – Cashback Dental and Optician Health plans, • Employee Health & Wellbeing support We are an equal opportunity employer and value diversity across our company. We welcome applications from people of all backgrounds and experiences, and are committed to building an inclusive workplace where everyone feels valued and supported.

\n \n Turkish Speaking Inbound Customer Service Advisor \n Newcastle – Remote/Hybrid \n Full time \n Permanent \n £23,809 per annum \n J139464 \n \n Company Benefits: \n \n \n • The opportunity to work with an award-winning team who are at the pinnacle of their industry\n, • Incredibly friendly team working environment\n, • Training and Development opportunities\n, • Easily Accessible offices.\n, • Great progression opportunities!\n \n \n The Company You’ll Work for: \n \n MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. \n \n The Role You’ll Be Doing: \n \n \n • Taking inbound customer service calls.\n, • Handling a range of administration tasks.\n, • Delivering a great customer experience for Turkish based customers both via email and on the telephone\n, • First contact resolution of customers and client’s queries, requests, orders and complaints\n, • Provide support to the team.\n, • The role will be working Monday to Friday 9am – 5pm.\n \n \n The Person: \n \n \n • Fluent or Professional level Turkish is essential\n, • Previous experience customer service experience.\n, • Positive and motivated attitude to work\n, • Desire to succeed and develop\n, • Customer focused and attentive\n \n \n \n

Join Our Team!\n Are you fluent in German and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative. \n This position offers the incredible perk of paid relocation to Greece, giving you the chance to enjoy a beautiful environment while making a meaningful contribution to our customer service team. \n Your Role: \n\n • Deliver exceptional customer support to German-speaking clients, addressing their inquiries with professionalism and care.\n, • Effectively communicate through multiple channels such as phone, email, and chat.\n, • Familiarize yourself with our client systems to provide top-notch service efficiently.\n, • Collaborate with team members to achieve timely resolutions for customer issues.\n\n\n, • Fluency in German (both written and spoken) is essential for effective communication with clients.\n, • Strong communication skills and a customer-focused approach.\n, • Willingness to learn new technologies and tools suited for remote work.\n, • Self-motivated, proactive, and able to thrive in a fast-paced environment.\n, • Open to relocating to Greece for this fantastic opportunity!\n\n \n\n • Competitive Monthly Salary\n, • Monthly Performance Bonus\n, • Fully Paid Relocation Package\n, • Fully Paid Training\n, • Health Insurance\n, • And Much More...\n

\n \n Field Sales Account Manager, Liverpool & Wirral \n Up to £37,000 basic + car allowance + uncapped commission (OTE £60,000 year 1) \n This is an incredible career role with a fast-growing, £1.25 billion turnover company as a Field Sales Account Manager in Liverpool & Wirral working with SMEs. The role combines Account Management, New Business and 'door knocking' the neighbouring businesses within your patch. The role includes training and mentoring from the 2024 sales trainer of the year, and you are supported on a 1:1 basis by the telesales team, who will help generate leads. \n In Return, as a Field Sales Account Manager, You Will Receive \n \n • Competitive basic salary up to £37,000 with uncapped earning potential. Realistic OTE of £60,000 in Year One.\n, • Car allowance\n, • Comprehensive training and personalised development from an award-winning sales coach.\n, • Rapid career advancement opportunities - become a sales manager within 18 months!\n, • Car allowance, pension, private healthcare, and more\n \n What is Required to Succeed as a Field Sales Account Manager \n \n • Proven experience in field sales or account management\n, • Ideal backgrounds include hygiene services, FM services, Payment Solutions, Security services (physical and electronic), laundry services, consumer goods into independent retailers, office equipment and other roles selling into SME businesses such as pubs, restaurants, hair salons, launderettes, small offices, small industrial, etc.\n, • The sales conviction to make some cold calls. Experience of asking for the names of decision-makers from reception and picking up compliment slips would be perfect.\n, • Strong B2B sales ability.\n, • Excellent communication and negotiation skills\n, • Self-motivated with a drive to succeed\n, • As the company is FCA-regulated, you must also be confident of passing background checks, which include adverse credit history, disqualified directors and DBS Checks.\n \n Ready to take the next step? \n To apply, send your CV to \n This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice \n \n

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. JOB DESCRIPTIONKey Role ResponsibilitiesWorks as part of a team, supporting and respecting other team members, to deliver exceptional resident living.Supports the creation of a positive, memorable experience for residentsDelivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure.Supports events and activities within the CommunityEstablishes and maintains relationships with University clients.Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.Undertakes marketing activities such as attending open days and leafleting to promote the property.Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.Assists with summer Community preparations, including move-in and move-out processes.Completes Health and Safety compliance activities in line with the Companys policies and procedures.Participates where required in an on call roster to provide out of hours emergency support for the Community.Chase outstanding rent arrears following rent collection procedures in meeting property targets.Promote tenancy extensions and other revenue streams such as vendingRaise purchase orders in accordance with proceduresEnsure tenant refunds are completed in a timely manner and in line with Greystars policy.Look to maximise efficiency of utilities.Key RelationshipsOnsite Team Members.About YouKnowledge & QualificationsGood level of general educationProficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)A knowledge and understanding of UK Health and Safety requirements and legislationExperience & SkillsEssentialExcellent customer service skills and significant experience in a customer facing service delivery role.Good team player with strong relationship building and influencing skillsAbility to act autonomously, taking decisions and/or action when required.Fluent English verbal and written communication skillsExcellent organisation skills with the ability to multi task and prioritiseNumerical skills necessary to complete the above activitiesSelf and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audienceFlexible approach to work and adaptable to thrive in a changing environment.Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addressesTPBN1_UKTJ

\n \n Customer Service Manager (Housing) \n • Teddington (South West London) based \n • Salary £40,000 plus benefits and hybrid working \n A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing sector. Duties will include: \n • Motivating a team and monitoring performance \n • Coordinate responses to complaints \n • Ensure good practice and highest level of service across the board \n -Working with clients to resolve complaints \n • Reporting on repairs and ensuring KPI's are met \n To be considered suitable you will need the following skills and experience: \n • Ability to manage a small customer services team \n • Ideally some experience within the social housing/property sector \n • Complaint handling experience \n • IT proficient and ideally some CRM experience \n \n

\n \n \n Innovation. Change. Mobile. Marketing. Software. Service. \n \n \n \n If these words motivate you, then read on. We need you and you need us. \n \n Excited about taking Radio to new horizons ? \n \n Exaget is a start-up looking to spice up the world of radio listening. \n \n If you want to be a part of the future of the intersection of radio and mobile, here's your opportunity. \n \n We have just had our first customer and are looking for Sales professionals with a proven record in delivering results. \n \n You will be working with Radio stations, media agencies, advertisers and other partners to get them signed up to our service. \n \n Performance will be rewarded. A go-getter attitude and the ability to work independently is key. \n \n It is a position that will grow in line with our ambitious plans. It is one where you can and will influence the company's future. \n \n If that interests you, drop us a note with your qualifications, your achievements and a demonstration of your enthusiasm. \n \n About Exaget \n \n Exaget is a company driven by the desire to use technology to benefit all the players in the ecosystem resulting in Smartphone users getting the best return for the investment they make into their devices. \n \n Founded by team that has diverse and complementary skills, we offer a workplace that encourages different ideas and out-of-box thinking. \n \n We aren't looking for employees, we are looking for strong individuals to join us on our desire to change the world. \n \n We have operations in Finland and the UK and the location is negotiable for the right candidate. \n \n

Our client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities., • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth., • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business., • Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products., • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place., • Coordinate each department to deliver and exceed the requirement of the customer.

\n \n Tax and Accounts Manager – Accountancy Practice\n Location: Tunbridge Wells, Kent\n Salary: £50,000 – £65,000 (dependent on experience)\n Job Type: Full-Time, Permanent\n \n Are you an ACA, ACCA or CTA qualified accountant with a strong background in both tax and accounts? \n Do you have proven experience managing a client portfolio within an accountancy practice? \n Are you seeking a career move that offers progression and the potential for future leadership?\n \n \n If the answer is yes, this opportunity could be the perfect next step.\n \n \n A leading and well-established accountancy practice in Tunbridge Wells is looking to appoint an experienced Tax and Accounts Manager. \n \n \n The role is being handled exclusively by Andy Irvine, a specialist accountancy recruiter with extensive experience placing professionals into top-tier firms across the South East.\n \n \n This reputable practice is known for delivering tailored compliance and advisory services to a diverse client portfolio, including SMEs, owner-managed businesses and high-net-worth individuals. The successful candidate will join a dynamic and collaborative team, taking on a newly created position with genuine scope for development and future progression.\n \n Key Responsibilities:\n \n • Managing a diverse portfolio of clients across multiple sectors\n, • Reviewing and signing off statutory accounts and tax returns (both personal and corporate)\n, • Providing high-level tax planning and advisory services, including CGT, IHT and remuneration strategies\n, • Acting as a primary point of contact for client queries and relationship management\n, • Supporting directors with complex tax matters and business advisory work\n, • Mentoring and supervising junior staff and semi-seniors within the team\n, • Liaising with clients, HMRC and external stakeholders\n Candidate Profile:\n \n, • ACA, ACCA or CTA qualified (or equivalent)\n, • Strong experience within a UK accountancy practice environment\n, • A well-rounded background in tax compliance, tax planning and statutory accounts preparation\n, • Comfortable managing client relationships and advising business owners\n, • Strong communication skills and a commercial, client-focused mindset\n, • Able to lead and mentor team members and support staff development\n Benefits:\n \n, • Competitive salary: £50,000 – £65,000 (DOE)\n, • Annual bonus scheme\n, • Flexible working hours and potential hybrid arrangements\n, • Clear path for progression, with long-term leadership potential\n, • Ongoing CPD and training support\n, • On-site parking and modern, centrally located offices in Tunbridge Wells\n This is a rare opportunity for a Tax and Accounts Manager to join a forward-thinking practice that values its people and prioritises long-term growth and development.\n \n For a confidential conversation or to apply, please contact:\n \n Andy Irvine\n \n ?? T:\n \n ?? E:\n \n Keywords: Tax Manager, Accounts Manager, Practice Accountant, CTA, ACA, ACCA, Tunbridge Wells jobs, Kent accountancy jobs, Tax and Accounts roles, Accountancy Practice recruitment.\n \n \n Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.\n \n

Commercial Account Manager \n Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes \n Competitive Salary + Car + Bonus + Benefits \n Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. \n We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. \n So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. \n\n • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues.\n, • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains.\n, • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions.\n, • Identify, monitor, and report competitor activity and market trends\n, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required.\n, • Promote and deliver sales growth of NPD and specialist products.\n, • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives.\n, • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra.\n, • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. \n\n What are the mission-critical skills? \n\n • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants\n, • You have a successful track record, including major project and account management\n, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues\n, • You have proven project-tracking and conversion skills\n, • You are self-motivated, dynamic, and driven\n, • Confident in working independently with the skills to work under your own initiative\n, • Presentable, credible, and reliable\n\n Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed \n Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; \n\n • Company Car\n\n\n, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays)\n, • Sales Bonus\n, • Monday - Friday\n, • Health care cash plan\n, • Cycle to work scheme\n, • Employee discount on products\n, • Retailer discounts\n, • Marshalls Wellbeing Centre\n, • Share purchase scheme\n, • Life assurance\n, • Enhanced Maternity, Paternity, and Adoption pay and leave\n, • 5% company-matched pension scheme\n\n \n Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. \n We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 \n Agencies: We’ve got this one, thanks! \n #INDHP

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Field Sales Account Manager, Cumbria & Lake District Up to £37,000 basic + car allowance + uncapped commission (OTE £60,000 year 1) This is an incredible career role with a fast-growing, £1.25 billion turnover company as a Field Sales Account Manager in Cumbria & Lake District working with SMEs. The role combines Account Management, New Business and 'door knocking' the neighbouring businesses within your patch. The role includes training and mentoring from the 2024 sales trainer of the year, and you are supported on a 1:1 basis by the telesales team, who will help generate leads. In Return, as a Field Sales Account Manager, You Will Receive • Competitive basic salary up to £37,000 with uncapped earning potential. Realistic OTE of £60,000 in Year One., • Car allowance, • Comprehensive training and personalised development from an award-winning sales coach., • Rapid career advancement opportunities - become a sales manager within 18 months!, • Car allowance, pension, private healthcare, and more What is Required to Succeed as a Field Sales Account Manager • Proven experience in field sales or account management, • Ideal backgrounds include hygiene services, FM services, Payment Solutions, Security services (physical and electronic), laundry services, consumer goods into independent retailers, office equipment and other roles selling into SME businesses such as pubs, restaurants, hair salons, launderettes, small offices, small industrial, etc., • The sales conviction to make some cold calls. Experience of asking for the names of decision-makers from reception and picking up compliment slips would be perfect., • Strong B2B sales ability., • Excellent communication and negotiation skills, • Self-motivated with a drive to succeed, • As the company is FCA-regulated, you must also be confident of passing background checks, which include adverse credit history, disqualified directors and DBS Checks. Ready to take the next step? To apply, send your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.

Account Manager (E-commerce) Function: Performance Creative | Account Management | UGC & Launch Execution Reports to: Senior Account Manager Location: Hybrid - The Roundhouse, Camden Compensation: £35,000 – £44,000 The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients. You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level. • Own day-to-day client communication across assigned accounts, • Lead client calls, updates, and check-ins with confidence and commercial context, • Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin, • Act as the alignment point between client expectations and campaign delivery, • Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress, • Manage quality control across all deliverables, • Provide clients with a clear, confident narrative around performance and commercials, • Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated, • Flag risks early with a recommended course of action or solution, • Protect account health - balancing client satisfaction, retention, and agency profitability, • 2+ years' experience in account management, client services or project coordination (agency preferred), • Exposure to UGC, social-first creative or performance marketing, • Strong communication skills — clear, calm, and confident with clients and internally, • Commercial awareness — you understand that great outcomes need to be profitable ones, • Organised and process-driven, comfortable managing multiple accounts without losing grip on the details, • Curiosity and eagerness to learn how performance creative drives growth, • Familiarity with Meta & TikTok ecosystems (conceptually, not buying), • A proactive, decision-led mindset — you move with intent, not just instruction, • Outcome-led - you focus on results and see delivery through with purpose, • Commercially aware - you understand the agency dynamic as well as the client’s needs, • Alignment-driven - you bring teams and priorities together to keep things moving, • Launch-minded - you’re comfortable with pace, pressure, and key delivery moments, • Client-first - you build trust through clarity, honesty and follow-through, • Process-oriented - you create structure and keep things running smoothly, • Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish or Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish or Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level German is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A successful and well-established family run Educational Supplies business is growing and looking to hire confident and target driven Account Managers. This an exciting opportunity to join a leading player in the Educational Supplies sector that has a been at the forefront of the industry for over 50 years. With a client base that exceeds 2,000 across London and the South East already, the vision over the next two years is to grow nationally through winning new clients and expanding current customer value with a range of over 15,000 products. Full-time permanent role, remote working flexibility with occasional visits to the company's Colchester HQ for team meetings. Attractive salary of £30,000 - £40,000 plus generous commission plan of up to £20,000. Perks to include… • Remote working flexibility. Co-working space available if required., • Your own dedicated sales territory with a mix of prospects and existing customers, • Sales Induction Programme when you join to ensure you are set up with the knowledge and tools to succeed, • Career progression opportunities - Senior Account Manager, Key Account Director, • Ongoing support and coaching from both internal and external sources, free access to LinkedIn Learning --- The Role This is a dual role of telephone and field-based account management and new business activity. You would focus on identifying new business opportunities, manage existing accounts, to achieve sales targets and enhance market share. You would be expected to develop a deep understanding of the company's products across multiple categories to effectively communicate their features, benefits, and value propositions to clients. • Drive profitable sales growth across multiple product categories within your assigned region via phone and face to face activities, • Identify, qualify, and pursue new business opportunities through research, networking, and client engagement, • Manage existing accounts to ensure customer satisfaction, retention, and account expansion, • Provide insights on market conditions, customer feedback, and product demand to inform sales strategies, • Track and report on key sales metrics, including revenue growth, profit margins, and market share expansion --- Required Experience The ideal candidates for this Account Manager opportunity must have 3-5 years' experience in business development, sales, or account management, preferably across multiple consumable product categories with a proven track record of meeting or exceeding sales targets. • Highly motivated, target driven individual with some experience in face to face selling, • Ability to self-generate new business from cold prospects, build and maintain relationships with existing customers, • The confidence to take ownership of the success of your sales territory, • The ability to engage and build excellent rapport with your customers over the telephone and face to face, • Competent with CRM processes and Microsoft Office i.e. Word, Excel and PowerPoint, • Ability to drive --- Interested? If you think you're right for this Account Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: • Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors., • Solid understanding of international healthcare or insurance dynamics., • Skilled at managing large, complex accounts and navigating matrixed client organizations., • Strong presentation, communication, and reporting skills., • Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire.

Customer Advisor based in our Edgware dealership: 360/366 Burnt Oak Broadway, Edgware HA8 5AN.

Our client is seeking a skilled E-Commerce Performance Account Manager to support a growing portfolio of online brands, as an Independent Contractor. This fully remote opportunity is ideal for someone with a strong background in performance marketing and account management who thrives in a fast-paced, client-facing environment. In this role, you'll be responsible for managing a group of e-commerce accounts, focusing on performance, relationship management, and strategic growth initiatives. Duties & Responsibilities: Serve as the primary point of contact for a portfolio of 10-15 clients. Lead regular strategy and performance calls with each client (typically every two weeks). Analyse campaign data and store performance to identify opportunities and provide actionable insights. Coordinate deliverables with internal teams, ensuring high-quality and timely execution. Identify opportunities to improve account performance and recommend additional services when relevant. Maintain clear documentation and reporting for each client’s account activity and outcomes. Support alignment between client goals and team execution. Desired Experience & Qualification: Bachelor of Commerce Degree in marketing, business, or a related field (preferred but not essential) Proven experience in e-commerce account or performance management Strong knowledge of e-commerce strategy, marketing funnels, and customer journeys Experience with Shopify (or similar platforms) Comfortable analysing performance data and drawing out key insights Excellent communication and presentation skills Strong project management and multitasking ability Fluent in English (written and verbal) Must be available immediately and willing to work as an indepdendent contractor. Must be willing to work US hours.

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements. This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence. • Manage up to 7 concurrent Shopify and eCommerce projects including:, • Shopify builds, • CRO initiatives, • SEO retainers, • Ongoing support engagements, • Maintain project timelines, budgets, documentation, and delivery quality, • Manage Asana boards, project schedules, risk logs, and change requests, • Coordinate cross-functional collaboration between development, design, SEO, and email teams, • Ensure projects stay within defined scope and performance expectations, • Serve as the primary point of contact for assigned clients, • Provide proactive communication and updates via Loom, email, and meetings, • Lead recurring review calls and roadmap discussions, • Build long-term client relationships focused on trust, transparency, and growth, • Identify upsell and retainer opportunities where appropriate, • Facilitate weekly delivery meetings and project reviews, • Allocate tasks across designers and developers, • Conduct QA reviews and enforce agency standards, • Support junior team members through mentorship and process guidance, • Escalate risks or blockers appropriately to leadership, • Help improve SOPs, workflows, and internal documentation, • Contribute ideas for operational efficiency and process optimization, • Support retrospective reviews and continuous improvement initiatives, • Maintain organized project records and reporting structures, • Review project changes and support budget management, • Ensure projects remain aligned with business goals and profitability targets, • Assist with quoting, scoping, and proposal preparation when needed, • 4+ years of experience in:, • Project Management, • Account Management, • Digital Agency Operations, • Shopify or eCommerce environments, • Strong understanding of Shopify ecosystems and website delivery workflows, • Experience managing multiple client projects simultaneously, • Strong communication and stakeholder management skills, • Experience using project management platforms such as Asana, • Excellent organizational and prioritization abilities, • Ability to work independently in a fully remote environment, • Experience working with CRO, SEO, and email marketing teams, • Familiarity with Shopify design and development workflows, • Experience managing distributed or international teams, • Knowledge of agile delivery processes, • Strong QA and process management mindset Experience with the following is highly preferred: • Asana, • Slack, • Notion, • Figma, • Loom, • Shopify, • AI productivity tools such as Claude, • Core working hours: 10:00 AM – 6:00 PM CET, • Occasional flexibility may be required for urgent client communication, • Fully remote contractor position Fully remote work environment Work with high-growth eCommerce brands Collaborative international team culture Opportunity to influence processes and operational excellence Long-term growth potential within a rapidly expanding agency

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Manager or Senior Account Manager to join their dedicated and expanding team. You will join their client services team responsible for multiple projects, and handling one major client as the day-to-day contact, taking ownership of effective and efficient delivery of allocated tasks. Key responsibilities include ensuring work is delivered on time in full and to the highest quality standards, meeting the client's needs by working in partnership with all key functions within the agency, through regular, collaborative, clear and directive communication. Other duties include: • Creating, building & maintaining strong, effective relationships with new and existing clients, • Project management of campaigns from brief to execution, • Work closely and collaboratively with internal teams on content strategy and production management, utilising strong problem solving, multitasking and proactive/reactive prioritisation skills, • Responsible for developing and managing the day-today internal and external communications necessary to manage expectations, • Take ownership of effective management and adherence to budgets and timelines, liaising in a timely, clear and collaborative manner with project team members and creative services manager as required, • Providing input and managing the implementation of new and existing campaigns to ensure clients' needs are met, • Identifying and planning communications activities and opportunities, contributing to strategic plans, • Updating clients on project timelines, with clear, agreed, actionable next steps with deadlines It is essential you have medical communications experience and a relevant scientific or medical degree. This is a hybrid working position and requires only 1 day in the office each week. This is an exciting opportunity, with real career growth opportunities. Our client takes special pride in being a warm and embracing employer - benefits of joining their team include: • 25 days annual leave - plus bank holidays and company holidays, • Health cash plan, • Health and well-being programmes, • Annual flu jab, • Private pension scheme, • Competitive salary, • Professional learning and development If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we'll be in touch to discuss the role in more detail. Zero Surplus is East Anglia's premier communications recruitment agency, based just outside Cambridge. Our recruiters source staff for small and international B2B & B2C businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Are you fluent in French and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic French Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, providing you with the chance to immerse yourself in a beautiful culture while making a significant impact in customer service. Your Role: • Deliver exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Engage with customers through various communication channels including phone, email, and chat., • Learn and utilize our client systems to provide outstanding service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in French (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented mindset., • Willingness to learn new tools and technologies suited for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

We are looking for a delivery consultant working under two directors doing white collar construction - PERM A professional service market, my client has an excellent reputation. They offer Apple mac laptops and full access to an extensive database and LinkedIn recruiter The start date is 1st June - salary around £25k They are looking for two people and I have just filled the first role They are looking for someone who is reliable, level-headed and professional All roles are based in London and the South East - they have PSL status at lots of the main hiring clients and there is no sales involved. You will be responsible for nurturing the relationships, finding and presenting candidates and management of all interviews Here is the best bit - average placement fee is £5k There are NO SPLITS on deals - 0-3k is the threshold (so less than one deal a month) Then you got 15% on everything from 3-10k 10-15k is 20% 15-20k is 25% Over 20k in any month is 30% Expected OTE in a realistic £50-60k in year one Based in City of London - with work from home days as an option

Do you have client relationship or sales experience, ideally within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager looking for a new challenge? Are you looking for a part time role working from home with great support and team meetings? Do you live within an hour of Bedford, with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! This role is offering part time term time only hours working 18-20 hours per week Monday - Friday - 39 weeks per year. The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. Our client has the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. This is not a hard sales role at all, all incoming enquires are genuine and it is all about building relationships. Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. Our client offers fantastic training and ongoing support so you will be confident in dealing with the clients' journey through the process, whilst ensuring they get exactly what they need, they are fully compliant and work within their budget. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors is beneficial but not essential. Experience of dealing with tenders, mini competitions, bench marking or direct awards is an advantage. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! The 18-20 working hours per week are flexible, typically between the hours of 9:00am - 3:00pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be competitive with an annual company bonus, plus benefits and genuine career advancement. If you have the client relationship or sales skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management. Key responsibilities include managing daily inquiries such as onboarding, billing, and metering, procuring MOP/DA/DC contracts, and providing in-depth analysis reports. If you have extensive experience in the energy sector, exceptional analytical abilities, and a proven track record of fostering strong client relationships with a proactive, collaborative approach—apply today! Key responsibilities for the TPI Account Manager: • Managing and building strong relationships for portfolio of B2B clients, • Procurement of energy and water contracts (fixed and flex), • Management of billing issues & queries on behalf of clients, • Managing and procuring MOP / DA / DC contracts, • Prepare consumption, CCA, SECR, Flex & TCR analysis reports, • Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan, • Analyse and interpret consumption data, performance and reports and provide insight, • Manage client complaints/queries ensuring meeting agreed SLA’s, • Provide support in client meetings and present market overviews and trends to stakeholders Skills and experience required for the TPI Account Manager: • Good knowledge of the UK Energy Industry, its operations across both power and gas, • Strong communication skills, able to influence stakeholders and build long term relationships, • Strong analytical skills in relation to tariffs, the energy sector and legislative requirements, • Competent in Excel (intermediate to advanced level), • Strong communication skills, able to influence stakeholders and build long term relationships, • Solid admin / organisation, can manage high volume workflows without comprising quality, • Degree level education or equivalent industry experience Ref: 14990 Role: TPI Account Manager Location: Hybrid - Cumbernauld, Glasgow Salary: 35K-45K DOE plus bonus Benefits: Private healthcare + pension + flex working + investment in personal and professional development.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Wij zijn een werkgever die gelijke kansen biedt en we verwelkomen sollicitaties van alle geschikte gekwalificeerde personen Bent u op zoek naar een lonende carrière? Heeft u talent voor het opbouwen van relaties met mensen? Dan bent u bij ons aan het juiste adres. Er is een reden dat Teleperformance keer op keer wordt erkend door analisten en experts in de sector. We worden gedreven door een passie om het geweldige te bereiken en een diep verlangen om echte resultaten te leveren voor onze klanten en zijn gecertificeerd als een van de 36 beste werkplekken in het VK. Functieomschrijving – Vloeiend Nederlands Klantenservice Specialist Startdatum: 09 Juni 2025 Salaris: £ 23,809,50 Locatie: THUISWERKEN - Gevestigd in het VK Werkuren: maandag tot en met vrijdag 07:45-16:15 Trainingsperiode: 2 weken, volledige aanwezigheid vereist. Contract: Vast ID: Paspoort of geboorteakte, nationaal verzekeringsnummer en adresbewijs zijn vereist (gedateerd in de afgelopen 3 maanden). Dagelijkse verantwoordelijkheden als klantenservicemedewerker: Je begint je dag door in te loggen op je systemen en ervoor te zorgen dat je klaar bent voor de dag die komen gaat. Je speelt een belangrijke rol bij het bieden van ondersteuning en begeleiding (geen advies) bij het visum- en immigratieproces en het doorverwijzen van klanten naar waar ze zowel online informatie als hulpmiddelen kunnen vinden via een telefoonlijn en door e-mails te beantwoorden. Werk energiek en enthousiast als onderdeel van een goed presterend klantenserviceteam. Je werkt in een snelle, doelgerichte omgeving en streeft ernaar om alle vragen op een beleefde en professionele manier te beantwoorden. Vereiste vaardigheden om klantenservicemedewerker te worden: • Sterke mondelinge en schriftelijke vaardigheden in het Engels en Nederlands met een goed oog voor detail., • Vermogen om samenwerkingsrelaties op te bouwen in een snelle omgeving., • Een goede houding en in staat zijn om met een grote verscheidenheid aan mensen te werken., • Professionele en vriendelijke telefoontoon., • Ervaring met klantenservice., • Ervaring met werken in een doelgerichte omgeving met een hoge standaard., • PC-vaardigheden en het vermogen om eenvoudig door meerdere systemen te navigeren., • Een goede typesnelheid., • Neem eigenaarschap van verschillende situaties met positiviteit, vaardigheid en een toegewijde aanpak om uitstekende service te leveren., • In staat om te werken in een snelle, boeiende omgeving. Wat geven we je? Nou, er is genoeg, waar beginnen we? • Betaalde virtuele klassikale training en nog eens 2 weken in een speciale virtuele ruimte die we "Nesting" noemen., • Nesting is waar de actie plaatsvindt en waar je je eerste live-gesprekken voert. Dit is ook waar de zenuwen toeslaan en fouten kunnen gebeuren, maar maak je geen zorgen, dat verwachten we. We maken het onze verantwoordelijkheid om voor je te zorgen met volledige ondersteuning van ervaren leden van het team die klaar staan ??om te helpen., • De kans om je vaardigheden te laten zien en je carrière te versnellen via ons interne progressiepad., • Winter- en zomerfeesten, meestal gehouden op fantastische locaties. Gratis eten en drinken! Afhankelijk van de locatie Is er nog iets anders dat we te bieden hebben? Altijd, en om er maar een paar te noemen........ • Employee Assistance Programme en Help at hand, • 24/7 toegang tot een vertrouwelijke counseling- en informatielijn, 365 dagen per jaar via de Help@Hand-app, • Toegang tot externe huisartsen met een onbeperkt aantal videoconsulten, elk tot 20 minuten durende sessies, • Toegang tot online geestelijke gezondheidsondersteuning met geregistreerde therapeuten (onder voorbehoud van verwijzing via de telefonische hulplijn), • Online webportaal, met zelfhulpgidsen, webinars en veel nuttige tools en advies over onderwerpen zoals het leven, gezin, financiën en juridische zorgen., • Oogzorgvouchers, • Doelgerichte prikkels en prijzen, • Activiteiten voor werknemersbetrokkenheid, • Extraatjes op het werk WOW-punten #priority

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Mercier Consultancy is proud to offer an exciting opportunity for an Italian Speaking Customer Service Representative to join our Client's NGO / Non-Profit Organization in Greece. In this meaningful role, you will provide vital support to our Italian-speaking stakeholders, helping them engage with our programs and services aimed at making a positive impact in the community. Your fluency in Italian will be essential as you assist clients with inquiries about our initiatives, provide information on how to get involved, and address any concerns related to our non-profit activities. You will play a crucial role in communicating the mission of the organization and enhancing stakeholder relationships. • Deliver outstanding customer service in Italian via phone, email, and chat concerning NGO programs and services, • Support clients with questions about volunteer opportunities, donations, and community programs, • Effectively resolve inquiries and provide information in a supportive and empathetic manner, • Document all interactions accurately in our CRM system, • Collaborate with program teams to ensure that client inquiries are addressed promptly, • Gather feedback from stakeholders to inform program improvements and enhance engagement, • Stay informed about the organization's initiatives and local community needs, • Fluency in Italian and English, with strong communication and interpersonal skills, • Exceptional customer service orientation, with a passion for making a difference, • Previous experience in customer service or community engagement, preferably in a non-profit setting, • Able to manage multiple inquiries and maintain a positive attitude, • Detail-oriented with strong organizational abilities, • Genuine interest in social causes and helping communities, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...