Customer success manager jobs in Swansea - Page 13Create job alerts

You’ll combine strong customer success fundamentals with deeper technical advisory, empowering customers to achieve their success metrics. As an Enterprise Technical Customer Success Manager, you will be the primary post‑sales partner for a portfolio of high‑value enterprise customers. Enterpr

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. This role is pivotal in driving adoption, retention, and growth across our enterprise customer base.

This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. We’re hiring a part-time Customer Success contractor located in the. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transiti

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard succe

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Customer Support & Success Manager. Core skills: Consultancy, Customer engagement

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. Ideal candidates will have experience in HR or Customer Success within HR SaaS environments, knowledge of HR processes, and a proven track record with high-value accounts. T

Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime

A leading European provider of Payroll & HR services is looking for a Customer Success Manager to oversee international customer relationships and ensure exceptional service delivery. You will manage customer cases, promote the MyServicePoint platform, and handle escalations efficiently. Strong comm

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer-facing position. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and

As a Customer Success Manager (CSM) – UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify’s solutions. Support the development of best practices and contribute to process improvements in customer success. At least 3 years of exp

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi

Customer Success Manager - High Touch (EMEA). Ensure customers onboard successfully and adopt n8n effectively, working closely with stakeholders at all levels (users and buyers) to unblock and enable. Customer Success experience: You’ve managed book of business and know how to run QBRs, onboarding

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

A healthcare technology company is seeking a Customer Success Manager to enhance relationships with NHS clients in the UK. Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement

Strategic Customer Success Manager. Strategic Customer Success Manager (English & Dutch). Strategic Customer Success Manager.

A leading identity security firm in the United Kingdom is looking for a Customer Success Manager to manage customer accounts effectively. This role involves collaborating cross-functionally, advocating for clients, and ensuring positive customer experiences.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

The Customer Success Manager is responsible for the day‑to‑day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager (French Speaking).

Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

Customer Success & Delivery Manager (SaaS). Customer Success / Delivery Management within SaaS or Digital Transformation. Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx o

Join our Customer Success team as an Entry‑Level Customer Success Manager supporting EMEA software customers. EMEA Customer Success Manager – Cayuse. Strong customer empathy and passion for client success.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trusted client relationships, drive product adoption, and support renew

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations.

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Identify upsell opportunities and support value realization across the customer lifecycle.

Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Are you ready to be a p

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

We’re seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before t

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. A proactive mindset with a passion for driving customer success and achieving results. Lead and manage the revenue operations processes specifically related

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you've used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

Customer Success Manager with Italian (6 months FTC) page is loaded## Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RP10357

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

Recruit, develop, and lead a team of high-touch Customer Success Managers supporting n8n’s most strategic customers. You will build the Customer Success function from the ground up, design playbooks, shape customer journeys, and create the foundation for scalable growth. Manager, Customer Success

Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. We are looking for someone with great technical awareness, customer success and customer growth experience!. In this position you will oversee the deployment of sof

A fast-growing technology company in the United Kingdom is looking for an experienced Customer Success Manager to drive adoption and retention among enterprise clients. The ideal candidate will manage a portfolio of customers, ensuring they derive maximum value from the solutions provided, conductin

With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI. Principal Customer Success Manager - Luxury Fashion. Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management.