Customer success manager jobs in Swansea - Page 5Create job alerts

Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. The Customer Success Manager guides Teams and Business customer

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. This is a new role, designed to strengthen our customer success and account growth focus.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Role: Customer Success Manager (VDI). Customer Succe

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every cust

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager Summary.

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. You will work closely with senior Customer Success Managers, onboard

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. Join us to help customers maximize their product investments and drive retention in a supportive environment that values inclusion and teamwork.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Customer Success Manager – Media Buying (UK). We are currently looking for a Customer Success Manager – Media Buying in UK. This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

As a Customer Success Manager, you will oversee more than 20 international customers served by SD Worx countries and in-country partners, spanning high and medium complexity mid-market segments. You have built afirst experience in a customer service, account management or customer success role. Ensu

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned needs,

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Resolving product or service issues by clarifying the customer's complaint, determining the cause of t

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer‑facing position. Custom

Successful candidates will have over 2 years of experience in Technical Account Management, excellent communication skills, and a background in the cybersecurity industry. A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion t

Customer Success Manager (EMEA) - Field Systems. Grow and expand customer product adoption and revenue by identifying how additional technical capabilities can address evolving operational needs. Voice of the Customer and Technical Alignment:.

Customer Success Manager (CSM) for Western Europe. As a Customer Success Manager you will be expected to:. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, perso

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager - Safety/Pharmacovigilance.

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. At lea

Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Substantial experience in customer success manage

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

United Kingdom - Meeting Insights Customer Success Manager. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers’ workplace.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A leading software firm in the UK seeks an EMEA Customer Success Manager to serve as the primary contact for customers, ensuring they receive value from the software. This role requires strong customer empathy, analytical skills, and a minimum of 2 years of experience in customer service, ideally in

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Senior Customer Succe

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). With understanding of customer needs, establish a strategic, trusted advisor relationship at

Customer Success Manager (CSM) for the UK. As a Customer Success Manager you will be expected to:. We are currently expanding our Customer Success team, and we’re looking for a new colleague as.

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

We are looking for a Customer Success Manager to join our team to train AI models.

Technical Customer Success Manager, UK (remote). Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem‑solving.

Customer Success Manager (CSM) – French Speaking. An English and French speaking Customer Success Manager (CSM) for Europe to join our international team. Finance / Business Valuation, Customer Success or Account Management.

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re