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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists. Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operat

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. You w

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Thanx helps region

Work with the Head of Customer Success to improve processes. As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will col

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Legatics is seeking a senior, commercially minded Director of Customer Solutions & Success (US) to own the end-to-end customer journey for our US customers — from pre-sales engagement and champion development, through onboarding and implementation, to live matters, adoption, and expansion. This is

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes.

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Su

A recruitment agency is looking for a Customer Success Executive in Cambridgeshire to enhance customer satisfaction and retention through exceptional relationship management. Candidates must have proven experience in customer service and excellent communication skills. The role involves building lon

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices.

Ensure clients successfully onboard and adopt solutions to achieve desired business outcomes. Use analytics to monitor client health, track success metrics, and identify risks and opportunities. Data‑driven decision‑making and proficiency with client success tools and metrics.

This position offers a chance to work with modern technologies and enhance customer experience. A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, en

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. This leader will manage a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching & Networking, Kubern

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

The successful candidate will influence senior leadership, build scalable programs, and drive customer success strategies. A leading video communications company is seeking a Manager of Post-Sales Enablement to lead the strategy and execution of enablement programs for Customer Success and Support t

A HealthTech startup is seeking a Customer Success Manager to improve customer outcomes across NHS primary care. You will drive relationships with GP practices, enhance onboarding processes, and ensure client success. Ideal candidates possess 2-4 years in customer-facing roles, emphasizing communica

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. You will manage a number of existing customers, buil

The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The role demands empathy, resilience, and a s

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We're looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1-2 years dependin

Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. Join to apply for the Enterprise Customer Success Manager role at Narvar. Own the health and success of your customers from go‑live through to renewal and expansion.

By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of b

Working closely with Customer Success Managers (CSMs) and the broader account team (Sales, Solutions Architects, etc. Solutions Engineering, Technical Account Management, Customer Success Engineering, or Professional Services). Senior Customer Success Engineer (CSE).

A leading software company based in the UK is seeking a Customer Success & Product Coordinator to enhance customer experiences and support software implementation projects. The ideal candidate will have over 2 years of relevant experience and strong skills in project coordination, customer support,

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

A leading supplier of supply chain solutions in Greater London is seeking an ambitious entry-level Customer Success Manager. This role involves delivering on revenue targets, managing customer relationships, and collaborating with internal teams.

Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services as required for your customer. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s c

The ideal candidate has over 5 years of experience in Enterprise customer success, preferably within the Travel sector, and is fluent in both French and English. You will build strong relationships with customers, particularly at the C-suite level, ensuring their strategic goals align with our offer

A financial technology company in the UK is seeking a Customer Success Manager to enhance their customer success strategy. Candidates should have relevant experience in customer success or account management, ideally within B2B environments.

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. You have a proven track record of effective

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbe

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success, Account Management or Client Services role within a SaaS or tech environment. Manages day-to-day customer interactions and success plans.

A leading fintech company in Greater London is looking for a Customer Success Director to build and lead a global team. Join a dynamic team focused on transforming the customer experience in a rapidly evolving market.