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You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

Miro is growing its Customer Success organization, and we are looking for empathetic, customer‑centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams ar

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Customer Success, Account Management, or a similar role within

Lead Regional Client Success Team:. Recruit, mentor, and manage a high-performing team of Client Success Managers. Develop Strategic Success Plans:.

A dynamic software startup is seeking a motivated Junior Customer Success Engineer to manage client data and automate workflows.

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. Can guide medium to large customers through achieving their desir

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. With technical fluency and deep empathy, we guide teams through

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Customer Success experience in B2B SaaS, ideally in cybersecurity, GRC, or risk. Build

Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial

The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. This role focuses on managing

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Proficiency in using CRM software and other customer support tools.

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

This role will primarily involve owning and managing new customer implementations to our platform, providing a seamless process from kick‑off to go‑live, as well as taking responsibility for the ongoing success and satisfaction of those customers beyond onboarding. Take ownership of managing suc

Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Be passionate about customer success and esta

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. Customer Success, Account Management, or related experience in a high‑growth

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

Customer Success or Account Management experience in complex B2B SaaS. Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE.

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day to day management of assign

A pioneering technology firm in the Vale of White Horse is seeking a Customer Success Engineer to install and support cutting-edge detector systems.

As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our search and discovery platform successfully. Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly suc

At The Atlas Collective, we specialise in face‑to‑face customer engagement across the North West London area, creating meaningful conversations, representing big brands, and delivering standout experiences wherever people work, shop, and live. Engage with customers face‑to‑face, listen activ

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. SaaS customer success, working with Fortune 100 companies and their executives. London, England – reports to Director of Delivery of Customer Success.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Join a team focused on customer delight in a dynamic environm

A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention. Ideal for those with a strong customer success background and soft skills.

Customer Success Manager - North America. The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team.

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap