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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Customer Success professional with a genuine, in-depth understanding of block management and

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs. Segmentify is a Customer Engagement Platform that helps online businesses optimise

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

A pioneering software platform is seeking a people manager to lead the EMEA Technical Customer Experience team. This role focuses on maximizing team performance and enhancing customer outcomes, including project delivery and expansion. Candidates should have over 5 years of experience in customer-fa

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. You own consumption growth across a portfolio of large enterprise accounts — e

A leading hybrid cloud security company seeks a Customer Success Manager to enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success within SaaS, especially in cybersecurity, and the ability to simplify complex technical information for dive

A dynamic startup in application security is seeking a strategic Customer Success Manager to drive customer onboarding and ensure successful integration of their platform. With excellent communication skills and experience in managing executive relationships, you will play a key role in maximizing p

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Passion for customer success and a proactive mindset to deliver exceptional service. Develop and execute customer success plans tailored to their goals.

A leading legal service provider in Greater London seeks a Customer Success Manager to oversee the full customer lifecycle.

As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Collaborate on key internal projects that evolve the Customer Success

A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investment. Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationshi

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

A leading technology company based in Greater London is seeking a Senior Customer Success Operations Manager to strengthen its operational foundation for post-sales revenue. The ideal candidate will have over 5 years in Customer Success Operations and proven experience in enhancing forecasting metri

Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, supports change‑management initiatives, and contributes to client retention, growth and overall customer success. The Customer Success Manager delivers hig

The role involves managing customer requests, ensuring satisfaction, and supporting transformation projects. Candidates must be fluent in English, with service desk experience, excellent communication skills, and a proactive, customer-oriented mindset. A technology services provider in Greater Londo

A leading SaaS platform is seeking an experienced Customer Success Manager UK to drive customer engagement and ensure business value realization. In this role, you will act as a trusted advisor, onboarding clients and helping them leverage features for their success.

A leading social advertising company is seeking a Customer Success Manager based in London to drive customer retention and growth. You will manage customer accounts and provide consultative advice while addressing advertising issues across platforms like Meta and TikTok.

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Drive customer advo

A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world-class customer outcomes. Represent the Voice of the Customer, influencing global Customer Success strategy and best practice

Establish customer success strategy, segmentation, and engagement models (playbooks, success plans, QBR/EBR cadences, health scoring). This is a high‑impact, managerial role requiring proven authority leading senior customer success managers, strong commercial acumen, and an operational mindset sp

Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies, or references. Proven experience in customer growth, successfully managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company. As a Customer Success Manager, your role is to en

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution.

Founding Customer Success Engineer required for a high-growth cybersecurity start-up with an established and expanding enterprise customer base. Founding Customer Success Engineer | Cybersecurity Start Up | London. The next phase requires a technically strong post‑sales leader to formalise and sca

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A leading software company in Greater London is seeking a Customer Success Manager to ensure high ROI for customers and drive revenue growth. The role involves managing key customer relationships, identifying upsell opportunities, and ensuring customer satisfaction to reduce churn.

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

Work alongside Sales and Customer Success to learn the goals and objectives of new customers and translate those needs into a tailored onboarding process. Initiate a successful customer journey by ensuring customers complete required product trainings. Complete Post Event Customer Success Reviews to

A leading AI time platform is seeking a Customer Support Associate in the United Kingdom. The successful candidate will provide support to U. This role involves working closely with customers during business hours and contributing to documentation and education initiatives.

A sports technology company seeks a Customer Success Specialist based remotely in the UK. The role involves managing a select portfolio of teams, providing training and support on athlete tracking technology, and driving business success through product demonstrations.

We are looking for a Customer Success Manager to act as a dedicated day-to-day contact for a portfolio of customers within our Key UK accounts and Global accounts team. Customer Success professionals, helping accelerate your CS career. You will work closely with a Customer Success Director on each a

The ideal candidate will have a bachelor's degree, proven experience in customer success, and excellent negotiation and communication skills. A leading localization solutions provider in Greater London is seeking a Senior Customer Success Consultant. This role involves building strong customer relat

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

A healthcare technology firm in the UK is seeking an experienced Customer Success and Implementation Lead to enhance hospital onboarding and content management. The ideal candidate will have significant experience in customer success, a passion for technology, and a track record of managing complex

A leading SaaS company in Greater London is seeking a Principal Customer Success Manager responsible for ensuring law firms maximize the value from their subscriptions. You will build relationships with key stakeholders and collaborate across teams to drive customer success, retention, and satisfact

As Client Success Manager, you will sit at the centre of a number of strategic global client relationships, helping to ensure platform solutions are implemented successfully, adopted effectively, and continually delivering value. We are partnering with a high growth business operating across program

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. Operationalise clear success criteria and track per

Strategic coordination & governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal. Provide structured insights and customer/market trends in the enterprise. Engage directly with customer C‑Suite executives.

The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers.

A leading digital documentation platform in Greater London is seeking an experienced Customer Success Manager to join its global team. The role offers professional development opportunities, performance-related bonuses, and the possibility to work from home, making it an attractive position for proa

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.