Customer support manager jobs in BarnetCreate job alerts

Leisure Duty Manager – North London | Enfield | £17 per HourLocation: Enfield, North LondonJob Type: Zero HoursAssignment Rate: £17 per hour, paid fortnightlyAbout the Role4Leisure is currently recruiting for an experienced Leisure Duty Manager to join a busy leisure facility in Enfield, North London.This is an exciting opportunity for an experienced leisure professional looking for a flexible position within a fast-paced, customer-focused environment. As Duty Manager, you will be responsible for overseeing the day-to-day operation of the facility, supervising staff, managing incidents and ensuring consistently high standards of health and safety, cleanliness and customer service.Key ResponsibilitiesOversee the day-to-day operational management of the leisure facility.Supervise, support and motivate front-line leisure staff.Ensure effective shift handovers and smooth transitions between teams.Monitor and maintain high standards of cleanliness, safety and presentation across the site.Manage incidents effectively and complete accurate incident and accident reports.Administer first aid when required and respond appropriately to emergencies.Maintain compliance with relevant leisure industry regulations and standards.Provide excellent customer service and deal professionally with customer queries or concerns.Support the wider management team with the safe and efficient running of the facility.Essential Requirements Valid National Pool Lifeguard Qualification (NPLQ).Pool Plant Operator (PPO) qualification/certificate.Enhanced DBS check or willingness to obtain one.Previous experience working as a Duty Manager, Leisure Duty Manager or in a similar leisure management role.Strong understanding of health and safety, pool safety and leisure facility operations.Excellent communication, leadership and customer service skills.Pay & Benefits £17 per hourPaid fortnightlyFlexible zero-hours contractOpportunity to work within a busy professional leisure facilityOngoing support from the 4Leisure teamIf you are an experienced Leisure Duty Manager with an NPLQ and are looking for your next opportunity in North London, we'd love to hear from you.Apply today to join the 4Leisure team.TPBN1_UKTJ

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10, 000 software sellers in 245 territories globally. Self-serve today represents a meaningful part of Paddle's revenue. This role owns the commercial mandate to grow that significantly. Not just to run self-serve, but to build the strategy for where and how it scales, and execute against it. We're hiring a Director of Self-Serve to take full commercial ownership of Paddle's self-serve motion, running and scaling it as a business line. Self-serve is a material and fast-moving part of our revenue, and it needs an owner who thinks in unit economics, not just funnel metrics. You'll set the strategic direction, and work across Finance, Product, Engineering, Demand Generation, Partnerships, and RevOps to align everyone behind it. Getting this right is a genuinely cross-functional endeavour, and your ability to bring people with you will be just as important as your commercial acumen. You'll operate with a small, focused team including engineering capacity. This is a role for someone who wants to build and run the engine hands on, not manage through layers. Own the line. Carry the commercial number for self-serve end to end, from acquisition through adoption, to revenue and net retention. Own the unit economics, and how they improve. Set the strategy. Form a clear commercial view of where self-serve creates value, ensure Finance and Product alignment, and translate it into a plan the business can execute against. Own activation and time-to-value. Evolve who and how we onboard through self-serve, how we nurture them through lifecycle stages, and the in-product experience that gets them to value fast. Increasing volume while decreasing time-to-value, not trading one for the other. You fundamentally approach the self-serve experience as a product, running structured discovery and experimentation, not defaulting to only marketing levers. Shape the demand. Define the customer profile that makes the economics work and work collaboratively with Demand Generation on the targeting you need, co-owning a single funnel against a shared ICP. Orchestrate cross-functionally. Codify the work into clear streams with clear owners, influence the Product, Engineering, and Risk roadmaps, and run a regular business cadence that keeps people aligned on priorities and impact. Deepen partner integrations. Work hand-in-glove with Partnerships to turn distribution relationships into deep well-integrated channels, owning the commercial outcome of partner-sourced volume. Build and run the engine. Design and run the experimentation, tooling, and tracking to improve funnel codification, time-to-value, activation, and conversion using AI where it raises velocity and quality, applied to the right customer. As the motion scales, you'll shape the team around it. Make the economics stack up. Working closely with finance you own self-serve pricing and packaging as a lever, to ensure profitable scale. Go get the answer yourself. When something doesn't add up, you pull the data, run the analysis, and don't wait to be handed a conclusion. Self-reliance is core to how you operate, not a fallback when support isn't available. You interrogate, not just observe. Live the ‘five whys’ principle, with the ability to take a plausible looking number, trend, signal and stress-test it until you've found the actual driver, not the first explanation that fits. You default to hypothesis and experiment before you default to opinion or output, treating the funnel as something to be iteratively shaped, not just optimised within. Given a mission, you don't let go of it. You have a real hunger to find and unlock value you believe is there, working through blockers, organisational, technical, or data. Deeply experienced in a PLG or self-serve motion in a high-growth tech business, where you've built and owned the funnel rather than a sales-assisted or enterprise motion, and have been accountable for the number, not adjacent to it. A commercial operator who has owned a revenue line, channel, or segment. Someone who operates in founder mode with the instinct to understand the economics, not just the funnel beneath them. You think like a product manager: prioritizing ruthlessly, scope experiments tightly, and see the boundary between growth and product as something to work across. Fluent at moving from data to a commercial conclusion, with the discipline to separate signal from noise and turn analysis into a clear decision rather than a list of observations. A sharp critical thinker who interrogates the brief rather than taking it at face value, challenges assumptions (including ours), and is as willing to conclude "this isn't where we should be investing" as to confirm the plan. A genuine cross-functional leader who has brought structure to messy, multi-team programmes, influenced roadmaps you don't control, and run the cadence that holds a programme together. A credible presence in front of senior stakeholders up to executive level; you communicate with clarity and authority and can take a room with competing priorities to a clear decision. Equally comfortable operating at altitude and dropping into the detail, and always coming back up with a point of view, not just findings. Able to use AI pragmatically; dynamic onboarding, predictive scoring, real-time segmentation, as a means to commercial outcomes, not an end in itself. At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training. We're a 'digital-first' company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. We recognise that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration. Our Paddle hubs: In Europe: UK (London headquarters), Lisbon, Amsterdam and Dublin In North America: Toronto (Canada) Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work. To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.

Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit _. Job Summary Payscale is looking for an experienced Project Manager to support Implementations across the UK, Canada, North America and Australia for our market leading compensation management software. What You’ll Do: Lead, manage and motivate in multiple geographic locations, communicating project progress, and ensuring you take accountability for your delivery. Develop and maintain an end-to-end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Provide timely, precise, accurate and comprehensive project MI. Identify and manage risks, issues, assumptions and dependencies through the full project. Ensure mitigation plans are in place for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalate as appropriate. Promote a culture of continuous improvement on projects, support process improvement initiatives, and identify new process improvements. Be an active member of the PM community, contributing to team sessions and central improvement initiatives, and sharing best practice and lessons learned. What We’re Looking For: · Educated to degree level (preferred). · Formal project management training (preferred). · Strong interpersonal skills, coupled with attention to detail, excellent review skills and analytical skills. · Must have strong ability to organize and manage. · Solid change management experience and successfully delivered projects in global organization. · Proven experience in project delivery and process improvement. · Excellent stakeholder management experience, which has been proven at all levels of the organization. · Proactive self-started who can work independently and as part of a team. · Confident and positive individual with a drive to make things better! Location Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. When it matters (usually no more than a few times a year) we take the time to gather for in-person events. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. Benefits and Perks All around awesome culture where together we strive to live our 5 values: Data informed decision making. Customer first. Always. Succeed together. Relentless about results. Obsessed with excellence. Lead the change. Shape the standard. An open and inclusive environment where you’ll learn and grow through programs and resources like: Monthly company All Hands meetings Regular opportunities for executive leadership exposure through things like AMAs Access to continued learning & development opportunities Our commitment to a continuous feedback culture which allows us to drive performance and career growth A growing network of Employee Resource Groups Company sponsored volunteer hours And more! Our more standard benefits Holiday – Annual accrual for full time and part time employees Sick Pay – Annual paid time off available Company Paid and Statutory Holidays – Generous time off provided 16 weeks of paid parental leave (top off) for birthing and non-birthing parents Life Insurance - Basic life and AD&D benefit Long term disability & Critical Illness – Coverage for certain types of illnesses and surgeries Medical/Rx, Dental, Telehealth – Coverage for prescription, paramedical, medical supplies, emergency, basic and accidental dental, and virtual health care services Health/Wellness Spending Account – Annual amount provided to you and your family for approved expenses RRSP offered to employees with a 1:1 match up to 4% BenefitHub – Discount marketplace, full access to all your benefits and provider portals Annual remote work stipend to be used on wellness or home office equipment Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you have a disability or impairment and need assistance with the application process, please email _ for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email _

Flexible fieldwork with purpose.\n\n This is work for people who are happy to get out, travel, speak to others, and help make sure real experiences are heard.\n\n\n \n As a Field Interviewer, you’ll visit selected addresses across an assigned area and carry out in-home research interviews on issues that matter — including health, housing, transport, public services, and everyday life.\n\n\n \n You’re not selling anything. You’re listening. \n \n\n\n The information you collect helps governments, universities, charities and public bodies better understand people’s lives — and make decisions that can improve services and society.\n \n \n\n\n You'll visit people at their homes to carry out vital research interviews on important topics like health, housing and transport. We also undertake census-style media measurements on a national scale to help shape public-interest broadcasting. You'll guide conversations and digitally capture real experiences of daily life in Britain\nTalk to people. Capture stories. Shape real decisions.\n\n Every interview matters. Whether you’re speaking to someone in a city, town, village, coastal area or rural community, your role is to make it easier for people to share their views clearly and honestly.\n \n \n\n\n Some people may be confident straight away. Others may need reassurance. That’s where your warmth, professionalism and listening skills make the difference.\n \n \n\n\n You’ll use a NatCen device to guide structured interviews and accurately record responses. The work is purposeful, independent and people-focused — and you’ll be fully trained before you go out on your own.\nField-based work. Real support. Clear expectations.\n\n This is a travel-based role. You’ll be assigned a defined fieldwork area, with route planning support to help you manage your time and make your visits as efficient as possible.\n\n\n \n Travel times will vary depending on the interview location. You can typically expect to travel around 30–60 minutes each way. Travel is a key part of the role and you’ll need to be comfortable travelling throughout your assigned area. Some projects may also require longer journeys and occasional overnight stays. Paid travel time is available on most projects, alongside mileage reimbursement.\n\n\n \n You won’t be doing this alone. You’ll have:\n\n\n · Shadowing with experienced interviewers\n\n\n · Role-play and guided practice\n \n · Supported doorstep visits\n \n · Ongoing check-ins with a field manager\n \n · Practical support with route planning and confidence building\n \n \n What you’ll earn\n\n\n · £20–£30 per completed interview\n \n · Holiday pay + admin fees\n \n · Paid travel time\n \n · Competitive mileage reimbursement rates\n\n\n · Bonus payments up £750 in your first 12 months*\nWhat you’ll need\n\n · A full UK driving license and access to a car\n \n · Class 1 Business insurance\n \n · Right to work in the UK\n \n · Willingness to complete a DBS check\n \n · Reliable home broadband\n \n · Minimum 20 hours availability per week\n \n · Confidence using basic technology\n \n · Flexibility to work across weekdays, evenings and weekends. While you can plan your schedule, the role requires availability to carry out interviews at the times participants are available, including evening and weekend appointments.\nWho this role suits\n\n This role suits people who enjoy talking to others, are comfortable working independently, and want purposeful fieldwork that offers flexibility within participant-led interview schedules.\n \n \n\n\n You don’t need previous research experience. What matters is that you can build trust, ask questions clearly, listen carefully and represent NatCen professionally.\n\n\n \n It could be a strong fit if you’ve worked in retail, hospitality, admin, driving, sales, care or support work, community-facing roles, or other customer-facing roles.\n\n\n \n You’ll do well if you are reliable, organised, resilient, curious about people, and motivated by work that helps people’s voices be heard.\n\n\n \n\n \n \nAbout the National Centre for Social Research (NatCen)\n\n NatCen is Britain’s largest independent social research organisation. We believe social research has the power to make life better by helping organisations understand people’s lives, experiences and views.\n\n\n \n By speaking to people in their homes and recording their views accurately, you’ll help create research that informs decisions about services, policy and society.\n\n\n \n At NatCen, we believe social research has the power to make life better. By understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful role in shaping decisions that can make a difference.\nOur values\n\n We Are Curious\n\n\n We listen carefully and capture people’s experiences accurately.\n\n\n \n We Move with Purpose\n\n\n We plan fieldwork carefully and make every interview count.\n\n\n \n We Act with Integrity We treat every participant with respect, professionalism and confidentiality.\n \n \n\n\n We are proud to be a Disability Confident Committed Employer. If you require any reasonable adjustments during the interview process, please make us aware and we will endeavor to support you so you can showcase your best self during our hiring process.\n \n \n\n\n If you want flexible work with purpose — and you’re ready to travel, listen and help make sure people are represented — apply today. \n \n\n\n *All references to pay, bonuses and working arrangements are based on current projects and typical performance. Individual outcomes may vary.\n\n\n \n \n\n \n \nSkills, knowledge & expertise\n \n \nJob benefits\n \n \nAbout Sandbox

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

The Product Manager, Knowledge Platform drives strategy and development of Lightcast’s knowledge-layer capabilities across taxonomy, ontology, analytics, and machine learning-powered data products. The role focuses on understanding customer problems, evaluating data and technical opportunities, and translating ambiguous challenges into clear product direction. Success requires strong product judgement, technical fluency, autonomy, and the ability to connect customer needs with data, AI, and engineering capabilities. THIS IS A REMOTE POSITION BASED IN UK Define the strategy, roadmap, and investment priorities for the knowledge platform. Lead discovery of new capabilities by identifying customer problems, assessing data feasibility, and validating opportunities. Translate complex data opportunities into clear product requirements, specifications, quality criteria, and investment decisions. Partner with engineering, data science, taxonomy, analytics, and commercial teams throughout product development. Balance customer value, data quality, technical feasibility, and business priorities when making product decisions. Communicate complex technical and data-product concepts effectively to technical, commercial, and executive stakeholders. Evaluate developments in AI, analytics, labour market intelligence, and knowledge technologies to identify valuable new opportunities. Use data and evidence directly to assess quality, explore opportunities, and guide product decisions. Education: Bachelor’s degree preferred in a relevant field. Experience: 3+ years in a relevant role, with demonstrated autonomy and ownership. Significant experience working in a data-rich environment. Experience with technical, analytical, or data-focused products, including product strategy, discovery, and/or delivery. Technical fluency in areas such as data, analytics, AI, machine learning, taxonomy, ontology, or knowledge systems. Experience working cross-functionally with customers, engineering, data science, product, and commercial stakeholders. Ability to work directly with data, including exploratory analysis and data-quality assessment. Strong interest in AI, knowledge representation, labour market intelligence, and the future of work. Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. As a Senior Consultant in our European Professional Services team, you will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva’s Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships. You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst. What makes us different: • Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start, • Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach., • Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered. • Own delivery for implementation projects in project manager, functional analyst, solution architect, and stream lead roles, • Collaborate with business and technical stakeholders to drive the optimization and harmonization of business processes, and translate them into actionable and scalable solutions, • Build and maintain trusted advisor relationships with customer stakeholders across enterprise and smb organizations, • Provide technical leadership and mentorship to internal teams and implementation partners, • Contribute to internal initiatives to continuously improve service quality and delivery frameworks, • 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect, • Hands-on experience and confidence with Veeva PromoMats, Veeva Vault Platform, or Salesforce.com Platform, • Experience working with a Pharmaceutical, Consumer Health or Medical Device organization, • Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships, • Strong and effective communication and presentation skills, • Ability to work independently in a fully remote environment across multiple assignments, • Able to travel approximately 20%, • Fluent in English (written and spoken), • Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc., • Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc., • An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA), • Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP), • Project management certification (e.g. PRINCE2, PMP), • Veeva certification, • Experience with product pre-sales, solution consulting, or engagement management We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on _) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months. A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels. If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow. We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app. No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks. Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement Working with credit risk and data science on how to apply models to new use cases and opportunities Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it Gathering customer research to get truthful and unbiased reads Building tools and automations with AI that save time for you, the ops team and the wider business Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter. 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value You ask a lot of questions and you're not satisfied until you understand why something is happening You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough You're comfortable with data: you can write SQL or Python and answer your own questions You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention You like days that look different from each other Bonus: experience in lending, payments, fintech or a fast-growing startup Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible. We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do. You'll report to the Senior Product Manager for Customer Management, and work most closely with: A developer and design team split across London and Europe, covering frontend and backend A data science team building models specific to the US business A credit risk team A growth team An operations team The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit. No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported. Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs Top-tier private health insurance Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France) We respect your time and move quickly: Intro call (remote) - 30 minutes with the hiring manager Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager Winning team: the opportunity to scale up one of the world’s most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our _!

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. YYou will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo’s data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third-party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co-owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real-time data capabilities as the business matures beyond batch processing Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem-solving to structured, agile delivery. Oversee the maintenance and optimization of high-performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company-wide goal of 80% self-serve analytics. 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low-maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands-on background with major cloud platforms (GCP preferred) and cloud-native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands-on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non-relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real-time event processing. Experience in marketplace, B2C, or high-volume transactional businesses. Previous work in globally distributed data environments (multi-currency, multi-region, multi-language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Veeva is looking for an experienced consultant to lead MedTech Complaints implementations at Veeva’s _ customers globally. In this role, you will guide the transformation of our customers’ Complaints Management processes and technology. As a member of our Professional Services team, you will be responsible for understanding our customers’ needs, translating requirements into solution design, and configuring our cloud-based solution for managing MedTech Complaints across the enterprise. This position is ideal for a proven software consultant with deep knowledge in Complaints Management in Medical Device. The role is a remote, full-time role based in the EU or UK. Qualified candidates must have current legal authorization to work in the EU or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position. • Review and analyse existing Customer business process and identify key process steps, gaps, and requirements that would impact implementation approach, • Lead QMS Complaints implementation workstreams at our customers for Veeva’s MedTech Quality Management solutions, • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties, • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer, • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, • 5+ years of experience in Complaints Management for Medical Device, • Strong understanding of FDA, EU MDR/IVDR requirements and Reporting, • Understanding of relationship between Complaint Handling, CAPA, Nonconformance and Risk Management processes, • Knowledge of ISO 13485 and 14971, FDA 21CFR Part 803, 820, 822, 806, EU GMP Annex 11, • Proven ability to work both independently and in teams in a dynamic, fast-moving environment, • Good understanding of SaaS and GxP principles, • Ability to quickly understand business requirements and design creative solutions, • Excellent verbal and written communication skills, • Experience in the Life Sciences Quality, Manufacturing, or Healthcare spaces, • Experience with Data or Content Management applications We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Remote or hybrid remote/London office About us: We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: • Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions, • Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale, • Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals, • Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly, • Work closely with the VP Product to help define and refine the overall product strategy About you: • 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context, • Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given, • Experience contributing to strategy in greenfield or rapidly evolving environments, • Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks, • A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations, • Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials, • Competitive salary, commission and equity package, • Lots of autonomy and opportunities for growth, • Flexible hours and location, with a monthly coworking budget or option to use our London office, • Occupational pension (location dependent)location d, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Quarterly team offsites to London and other exciting destinations in Europe

\n \n \n Summary\n \n \n £41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme \n Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. \n Just like you. \n As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. \n In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. \n We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. \n \n \n \n \n What you'll do\n \n \n \n • Set a spectacular example for the Store Team and your customers\n, • Independently manage the store in the absence of the Store Manager\n, • Motivate and support your team, learning from our Company Values\n, • Diligently check and work deliveries, managing the till area and monitoring KPIs\n, • Be a friendly face for every customer, offering excellent service and helping with all customer queries\n, • Competently comply with Health and Safety laws, standards and guidelines\n \n \n \n \n \n What you'll need\n \n \n \n, • Experience leading and developing a team in a challenging, fast-paced environment\n, • Excellent communication skills to help your colleagues and customers in a friendly and open way\n, • A knack for time management, delegation and problem-solving\n, • The confidence to support your team through every shift\n, • A pride in providing unmatched customer service for everyone who shops with us\n, • The ability to monitor, manage and improve KPIs\n \n \n \n \n \n What you'll receive\n \n \n \n, • 30-35 days holiday (pro rata)\n, • 10% in-store discount\n, • Pension scheme\n, • Ongoing training \n, • Enhanced family leave\n, • Plus, more of the perks you deserve\n \n Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. \n We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. \n If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \n Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. \n \n \n

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you. This role will be remote based in London. Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript). Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. Identify opportunities to improve the developer experience, including tools, documentation, and support workflows. Write scripts, fix bugs, and contribute to internal tooling that enhances the support process. Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities. Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays. Provide technical mentorship to cross functional peers and guide support processes and escalation handling. Develop and champion opinionated stances on improving developer experience and product reliability. Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Can write, debug, and reason through Python and/or TypeScript codebases. Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly. Take personal ownership of technical problems and follow through until customers are unblocked. Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues. Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy. Experience supporting developer tools, ML infrastructure, or observability platforms. Familiarity with OpenAI, Anthropic, or similar LLM APIs. Comfort working with datasets, evaluation metrics, or prompt engineering. Experience contributing to support tooling, documentation, or product-led growth initiatives. Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios. Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure. Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes). Build a culture of care, learning, and mutual support together Solve challenging, unknown technical issues faced by developers Pave the way for future developers and peers to benefit from your experience Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity Wifi & cellphone stipend Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Senior Contracts Manager - Power Job Title Senior Contracts Manager Reporting To Construction Director Purpose of the Role The Senior Contracts Manager is responsible for the successful leadership, management, and delivery of multiple electrical infrastructure and power projects, ensuring that all contractual, commercial, operational, safety, and quality objectives are achieved. The role provides strategic oversight of project delivery teams, driving performance across all stages of the project lifecycle from pre-construction through to completion and handover. The Senior Contracts Manager will ensure projects are delivered safely, on programme, within budget, and in accordance with contractual obligations while maintaining strong client relationships and supporting business growth. Key Responsibilities Project & Operational Management Lead and oversee the delivery of multiple projects simultaneously. Ensure projects are delivered safely, efficiently, and to the required quality standards. Monitor programme performance and implement corrective actions where required. Review project progress, costs, risks, and resource requirements on a regular basis. Drive continuous improvement initiatives across project teams and delivery processes. Support project mobilisation, commissioning, handover, and close-out activities. Commercial & Contract Management Manage projects in accordance with NEC, JCT, FIDIC, and other relevant forms of contract. Provide guidance on contractual obligations, risk management, and dispute avoidance. Oversee variations, compensation events, claims, extensions of time, and final account negotiations. Support commercial teams to maximise project profitability and minimise contractual risk. Ensure robust change control procedures are implemented across all projects. Review project financial performance and implement measures to achieve budget targets. Health, Safety, Environment & Quality Promote and maintain a strong health, safety, and wellbeing culture across all projects. Ensure compliance with statutory requirements, company policies, and industry regulations. Lead investigations into significant incidents where required and ensure lessons learned are implemented. Monitor project quality standards and ensure compliance with client specifications and company procedures. Champion environmental sustainability and best practice initiatives. Leadership & People Management Lead, mentor, and develop Project Managers and wider delivery teams. Conduct performance reviews and support professional development initiatives. Identify resource requirements and work with senior management to ensure projects are appropriately staffed. Foster a collaborative and high-performing team culture. Support succession planning and talent development activities. Client & Stakeholder Management Develop and maintain strong relationships with clients, consultants, subcontractors, and key stakeholders. Represent the business at client meetings, project reviews, and industry events. Act as the primary escalation point for contractual and project delivery matters. Support business development activities and maintain high levels of client satisfaction. Pre-Construction & Business Support Support tender and bid submissions by providing operational and delivery expertise. Contribute to project planning, methodology reviews, and programme development. Identify opportunities for innovation, efficiency improvements, and value engineering. Assist with strategic business planning and operational improvement initiatives. Knowledge, Skills & Experience Essential Significant experience in a Contracts Manager or Senior Contracts Manager role within infrastructure, utilities, power, energy, civil engineering, or construction sectors. Proven track record of successfully delivering high-value, complex, multi-disciplinary projects. Extensive knowledge of NEC, JCT, and FIDIC contractual frameworks. Strong commercial awareness and contract administration experience. Demonstrable experience managing client relationships and key stakeholders. Experience leading and developing project delivery teams. Excellent communication, negotiation, and leadership skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects and priorities simultaneously. Full UK Driving Licence. Desirable Experience delivering power transmission, distribution, substations, utilities, renewable energy, or major infrastructure projects. Experience working on projects within highly regulated environments. Chartered status or membership of a relevant professional institution. Qualifications Essential APM, PRINCE2, or equivalent Project Management qualification. SMSTS, IOSH Managing Safely, or equivalent Health & Safety qualification. Desirable Degree, HNC, or HND in Engineering, Construction Management, Project Management, Quantity Surveying, or a related discipline. Chartered status (MCIOB, MAPM, MICE, MRICS, or equivalent). Key Competencies Leadership and team development Strategic thinking Commercial acumen Contract negotiation Stakeholder management Risk management Planning and organisation Decision making Communication and influencing skills Customer focus Continuous improvement mindset Travel Requirements This role requires regular travel to project sites and client locations across the UK. Flexibility to travel and, where necessary, stay away from home is essential. Role Objective To ensure the safe, compliant, commercially successful, and efficient delivery of projects while maintaining strong client relationships, developing high-performing teams, and contributing to the continued growth and success of the business. To find out more about Real, please visit TPBN1_UKTJ

Vehicle Progressor / Handover Specialist Location: Renault Enfield (EN1) Salary: £26,437 pa Hours: 40 hours per week Join Our Sales Support Team Renault Retail Group is looking for a Vehicle Progressor / Handover Specialist to join our team at Renault Enfield. This is a varied role that combines vehicle progression, customer handovers, sales administration, and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection. Working closely with the New Car Sales Manager, Used Car Sales Manager and other members of the Sales Team, you'll support the smooth operation of the department by coordinating vehicle preparation, maintaining presentation standards, and delivering a positive customer experience throughout the handover process. For the right individual, this role also provides valuable exposure to the day-to-day operation of a busy franchised dealership sales department. You'll gain experience working alongside Sales Executives and Sales Managers, developing an understanding of customer handovers, lead management, vehicle sales processes, digital sales tools, and the wider customer journey. As a result, this position can provide an excellent foundation for candidates who may wish to pursue a future career in automotive sales. What You'll Do Progress vehicle orders from point of sale through to customer handover Ensure vehicles are prepared and presented to dealership standards prior to collection Welcome customers and support handover appointments Liaise with customers and sales colleagues to ensure a smooth customer journey Coordinate vehicle preparation and accessory fitting in line with customer orders Support the preparation, presentation, and online marketing of used vehicle stock, including vehicle photography Maintain demonstration and display vehicle standards in line with dealership requirements Process vehicle handover documentation accurately and efficiently Support the administration of ECOS/ECOP vehicle handovers and returns Manage vehicle keys, parking arrangements, and vehicle movements around the site Maintain high standards of organisation, housekeeping, attendance, and professional presentation Report vehicle damage, site hazards, or Health & Safety concerns promptly Undertake driving and other duties that support the efficient operation of the dealership What We're Looking For We'd be pleased to hear from candidates who can demonstrate: Previous experience as a Vehicle Progressor, Handover Specialist, Vehicle Administrator, Vehicle Valeter, or similar automotive support role A customer-focused and professional approach Strong organisational skills and attention to detail Ability to prioritise workload and manage multiple tasks Clear communication skills Confidence working within established processes and procedures A positive and collaborative approach to supporting colleagues and customers Previous experience within a franchised dealership environment would be beneficial but is not essential. Licence Requirement A full UK driving licence (manual and automatic vehicles) is essential for this role. Hours & Pay £26,437 pa Monday to Friday 8:30am–5:30pm with 1-hour unpaid daily lunch break 40 hours per week Company Benefits 33 days' annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme after probation period Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please. TPBN1_UKTJ

We are seeking a confident and committed Hospitality Manager to support the effective day-to-day running of the catering and Hospitality events at an outstanding independent private school. This is a hands-on, customer-focused position ideal for someone passionate about food, hospitality, and team d

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is seeking an expert in application search. This role will focus on being a product specialist of Atlas Search within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This includes both lexical and semantic search offerings. This role will be based remotely in Barcelona, Dublin & London. • 3+ years of search expertise (Elasticsearch, Lucene, Solr, Algolia, Lucidworks, or similar), • 3+ years of software development experience, • 3+ years of pre-sales experience with enterprise software, • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc), • Experience with scalable and highly available distributed systems, • Excellent presentation and interpersonal skills, • A Bachelor’s degree or equivalent work experience, • Ability to travel approximately 25% of the time, • Experience selling databases and/or deploying applications with any of the major cloud providers, • Experience with database programming and data models, • A MongoDB Certification, • A major cloud provider certification, • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas Developer Data Platform (DDP), • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB, • Expertly articulate the business value of MongoDB solutions, • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel, • Translate technical concepts and patterns into business benefits for management and executives, • Act as a liaison, collecting feedback from the field to relay back to the Product Management team, • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events, • Demonstrate resilience and sound judgment in dealing with business challenges, • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies, • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts, • Assist in the direction of Vector Search and AI/ML through taking customer needs and interactions to Product Management, • Embody _ in our interactions with internal teams and customers, • The rapidly growing MongoDB product suite, including, • Core database server, • Atlas (fully managed cloud database service), • The Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing, • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes, • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Our vision for Veeva OpenData is to become the global leader in reference data for the life sciences industry. The world's top pharma and biotech companies use our data as the foundational layer for their commercial and medical operations This means the data products you build will directly accelerate getting life-saving treatments to patients. As a Public Benefit Corporation (PBC), we balance purpose with profit, operating with a culture of extreme autonomy, speed, and ownership. We are looking for an entrepreneurial data professional to step into the Data Product Manager role in the OpenData Europe team. The role is fully remote in the UK, Germany, or Spain. Travel expected: 10%. If you have a strong technical foundation in data analytics or engineering and are tired of just pulling data to fulfill tickets, this is your chance to own the roadmap. You won't just oversee data pipelines; you will lead product strategy, identify new market opportunities, and lead cross-functional execution from end to end. • Own the Product Plan: Serve as the end-to-end owner for the designated product, actively scaling its customer footprint and driving product strategy., • Architect the Data Strategy: Make the critical, high-level product decisions governing how we source, transform, update, and analyze country datasets to maximize customer value., • Innovate & Execute: Translate market needs into a strategic roadmap for dedicated squads of data engineers, analysts, and product operations. You will actively identify opportunities to leverage AI and automation to build data pipelines that scale with quality., • Drive Customer Success: Partner directly with strategy, sales, and services teams to gather customer feedback, iterate rapidly, and ensure the product is continuously improving., • Champion Data Excellence: Set and enforce rigorous KPIs for data coverage, completeness, and accuracy, maximizing data quality., • Navigate Complex Markets: Stay ahead of healthcare regulations, compliance requirements, and market shifts, adapting the product roadmap to turn market complexity into a competitive advantage., • Speed & Quality Focus: A detail-oriented professional who executes with speed and quality., • Experience: 2+ years of experience in data analytics or product management, with a proven track record of extracting value from complex datasets., • Ruthless Prioritization: Strong product intuition with the ability to manage a backlog, balancing long-term product scope, strict data quality standards, and customer feedback., • Technical Fluency: Proficient in SQL. You don't just rely on dashboards; you can query the database directly to investigate issues, validate data quality, and prototype solutions., • Educational Foundation: Bachelor’s degree in Computer Science, Information Management, Mathematics, Statistics, Physics, or a related quantitative field., • Communication: Fluent in English (C1 or higher), enabling you to effectively manage global stakeholders and translate complex technical concepts into business strategy., • Life Sciences Expertise: Experience building data products specifically for the life sciences industry, spanning data sources, data modeling, sourcing, analysis, and delivery., • Business proficiency (B2 or higher) in an additional language (e.g., French, German, Polish, Arabic), with an emphasis on complex languages and non-latin alphabets. We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Work with us Reporting to the Field Technical Training Manager the Field Technical Trainer has a key role within retail delivering training that meets the needs of the operation both now and in the future. The role is responsible for the delivery of elements of core technical training to operational teams to ensure a healthy, capable, progressive and sustainable working environment – delivered in-centre and at training hubs or academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market and taking an active part in supporting the rollout of new or updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights away from home as required by the business. The Day to Day Technical Training Delivery Providing on site and/or remote coaching, assessment and training as required to meet the needs of the business in upskilling centre teams. Deliver training to the expected standard, adhering to company policy & guidelines and approved content. Responsibility for quality monitoring centre assessed competence and providing centre assessment for more technical skills Support operational teams in identifying succession and progression routes for staff and assist in accessing correct development Support effective and consistent delivery of technical training by providing cover to maximise use of training facilities Supporting apprentices alongside the wider centre teams – especially those on externally provided programmes Timely and accurate completion of all course administration including the setting of examinations and the preparation of individual and course assessments. Technical Training Development & Support Record and escalate to management any breach of discipline by training delegates. Maintain, service and secure equipment, training aids and stock that is either company owned or externally provided to facilitate high quality training delivery. Provide feedback to management about delegate performance Actively maintain technical and industry knowledge through professional development, regularly observing current affairs, changes to legislation and business awareness. Business Support Provide technical guidance for retail centres and support investigations of serious incidents. Assist with identification and development of technical bulletins and working practices. Who we're looking for Good Training Delivery & Facilitation Skills Technical ability relevant to the role Commercial and customer awareness skills relevant to the role Capacity to maintain exceptionally high standards of conduct, performance, integrity, and confidentiality Highly organised with the ability to deal with multiple activities whilst maintaining quality of delivery Clear understanding of learning styles and interventions to support individual learner needs Excellent communication, influencing and interpersonal skills Possess leadership qualities, leading by example Demonstrable business awareness and customer focus Passionate about developing self and others Possess a positive, driven, and resilient approach Required Qualifications, Certifications or Licences: Refrigerant handling qualification (or working towards) (Mandatory) Level 2 (or higher) Electric & hybrid vehicle qualification (or working towards) (Mandatory) Formal training delivery qualification (or working towards) (Mandatory) ADAS Calibration qualification (or working towards) (Mandatory) Motor vehicle service maintenance and repair qualifications at Level 3 or equivalent (Desirable) Full Cat B UK drivers licence is essential to your application. The Perks Company vehicle Annual Bonus Exclusive discounts at major retailers, restaurants, holidays and much more Generous staff discounts for you and your family Award-winning training and development, with fantastic career prospects Wide range of wellbeing support for you and your family About us Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we've learnt to expect the unexpected!That's what it's all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It's what makes our centres a valued part of their local communities.And we're just as dedicated to our staff. With Kwik Fit you'll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.Sounds good, doesn't it? That's why we say, ‘you can't get better'. TPBN1_UKTJ

About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter. Here's what we offer: The Highlights: Great Pay: A competitive salary of £35,837 per annum (£17.51per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service. Location supplement of £2,000 of which will be payable from July 2026 The Ultimate 4-on, 4-off Balance: Work 7am – 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, that's the equivalent of working less than 6 months of the year! It's predictable, guaranteed (39.35 hrs/week), and permanent. Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning Enjoy driving vehicles that are well maintained There's more… Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. Career Growth: Tools, training, and support to help you grow with us. Enhanced Leave: Maternity, paternity, adoption leave, and more. You'll work as part of a skilled 2-person delivery team, completing 10–15 deliveries a day and installing furniture in customers' homes. This is a hands-on, physically demanding role involving regular lifting of heavy items and navigating stairs and tight spaces. If you take pride in doing a job properly, you'll thrive here. What you'll be doing Complete all deliveries into customers' homes in a safe and professional manner. Communicate effectively with the customer prior to delivery to ensure that they know you're on your way to their address. Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... You hold a 7.5T Licence/Grandfather rights/ROI equivalent, up to date Digi Tacho, CPC Card and valid manual driving licence You've held a valid driver's licence for 12 months with less than 6 points You're ready to work as part of a supportive two-person team. You're great with people and enjoy helping customers. You're comfortable installing and lifting heavy furniture in different home settings. You've got strong time management skills and thrive on variety. You take pride in your work and value safety – of yourself and those around you. We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. TPBN1_UKTJ

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: • Competitive paypaid weekly, • Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products, • Free hot drinksfor you to enjoy while on shift, • Paid breaksallowing you to recharge your batteries, • We share 10% of all our profits with our colleagues, • Health and Wellbeing App providing Remote GP and Physiotherapy services, • Holiday entitlement that growsas your career grows with us, • Colleague share plans to help you invest and save for your future, • Pension schemeto help you plan for your future. We’ll match your contributions up to 7%, • Confidential employee assistance app and helplineto help with your wellbeing, • Longserviceawardscelebrating key milestones in your career, • Savings and discountsfor your everyday shopping, leisure and wellbeing You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good. Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. #VP25 £14.00 per hour which includes a 20p per hour band increment. £14.50 per hour which includes a 20p per hour band increment and a Location Premium of 50p per hour. #J-18808-Ljbffr

Enfield - 40 hours per week Monday to Friday An excellent opportunity has arisen for a National Account Manager to join a dynamic National Sales team within the food and distribution sector. This role is ideal for a commercially minded, relationship-driven professional who thrives on developing existing accounts while identifying and securing new business opportunities. You will be responsible for managing a portfolio of customers, driving sales growth, and maximising margin opportunities while delivering an outstanding customer experience. Previous account management experience within the food and/or distribution sector would be highly advantageous. • Identify margin growth opportunities, providing clear commercial rationale and implementation plans, • Maintain accurate business reporting and customer records within agreed timelines, • Ensure accounts continue to trade and up-trade using available business tools, • Build and maintain strong relationships with key stakeholders across the account portfolio, • Develop and review short-, medium-, and long-term account plans, • Collaborate with central functions including Procurement, Marketing, Operations, and Finance to deliver win-win solutions, • Deliver agreed account management standards, • Support sector teams with unit-level relationships and related activities, • Act as a brand ambassador, demonstrating a proactive and solutions-focused approach, • Provide a seamless interface between the business and customers, • Manage time effectively to ensure consistent and professional customer communication, • Delegate responsibilities to Customer Service and Operations where appropriate, • Prepare and deliver compelling business proposals in collaboration with internal stakeholders, • Strong knowledge of fresh food and ingredients, • Proven account management experience within the food and/or distribution sector, • Confident presentation and communication skillsPractical proficiency in Microsoft Office, particularly Excel and PowerPoint, • Strong relationship-building and stakeholder management capabilities, • Excellent verbal and written communication skills, • Comfortable working in a people-focused environment, both face-to-face and via telephone, • Annual Discretionary Bonus, • Annual Pay Reviews, • 25 Days Holiday + Bank Holidays, • Retail Discount Membership, • Health Care Cash Plan Membership, • Free Onsite Parking, • Additional company-tailored benefits based on service and commitment If you understand the fresh produce world and want to move into a role where your product knowledge, commercial awareness, and relationship-building skills can make a real impact, this is an opportunity worth exploring. Apply now or contact me directly to find out more at . #J-18808-Ljbffr

Resideo is seeking a proactive North London and Essex regions. This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. Resideo is seeking a proactive Area Sales Manager – Trade and Installer Channels to strengthen our market presence across the North London and Essex regions. Resideo is a global leader in residential heating and water solutions and our strong brands Honeywell Home and Braukmann are widely established across Europe. While the role offers flexibility, it is best suited for candidates located in North London and Essex regions. This is a field-based role in which you will be responsible for driving sales growth, market share and customer engagement across an assigned territory. The role develops installer demand, strengthens merchant and distribution partnerships and delivers profitable sales growth. • To sell Resideo heating and water solutions through merchant networks to medium/large installers, merchants and distribution partners., • Capture and record installer details and opt-in agreements within Salesforce, including merchant purchasing preferences., • Refer smaller installers through the Salesforce lead process to Inside Sales., • Achieve agreed sales, revenue and margin targets., • Build strong relationships with key merchants and distribution contacts., • Utilise Salesforce.com to plan, record and report activity, pipeline opportunities and territory performance., • Monitor competitor activity and provide market insights., • Develop strong understanding of market trends and legislation., • Deliver product presentations, demonstrations and training sessions., • Support Resideo Academy attendance and engagement objectives., • Represent Resideo at exhibitions, trade shows and customer events., • Proven field experience in technical sales., • Experience working with merchants and distributors, ideally in HVAC or similar industry., • Strong business development and territory management skills., • CRM experience, ideally Salesforce., • Excellent communication and presentation skills., • Commercial negotiation skills., • Full UK driving licence., • Experience or knowledge in HVAC, thermostat technologies, or smart home solutions would be beneficial., • Proficiency in CRM systems and Microsoft Word, Excel, and PowerPoint., • Existing business relationships in a similar customer base., • Motivation to drive change and support team goals., • Passion for energy-efficient and sustainable solutions in the heating and water sectors., • Competitive base salary with performance-related bonus scheme., • Company car or car allowance., • Work with a trusted, established brand - Honeywell Home, • Opportunity to build a long‑term career within a global, industry‑leading organization., • Comprehensive product, technical and sales training. Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com . If a disability prevents you from applying for a job through our website, request assistance here. Job Schedule : Full time Locations : 3 Waterside Drive, Suite A, Ground Floor, Theale, RG7 4SA, GB (Remote) We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role. #J-18808-Ljbffr

What we offer you: • Unlimited earning potential – the more you sell, the more you earn!, • Exciting rewards to win throughout the year, including trips, iPhones, and gift cards, • A clear career path to managerial roles within our sales organization as team leader, branch manager and even regional director! Recognized as a "Top Employer 2024 & 2025", Verisure offers an exciting opportunity to join our sales team as a SENIOR SALES ADVISOR. Joining the Verisure adventure as a SENIOR SALES ADVISOR means: Completing your sales training with our best selling techniques, earning an attractive salary with uncapped commissions, growing your career with a clear path to managerial roles, and being part of a close-knit sales team while protecting what matters most to our clients in both residential and business. Ready to succeed? Following a comprehensive training on Verisure best selling techniques at the Verisure Academy, you’ll develop your client portfolio by leveraging our advertising campaigns and your own prospecting activity to market our services and secure new clients. Our Benefits: • Uncapped commissions! The more you sell, the more you earn!, • Over half of our salespeople earn an average of £3,800 gross per month, and our top 10% earn over £6,000 gross per month, • Exciting challenges throughout the year (trips to Miami, Thailand, Dominican Republic and other exotic destinations, iPhones, gift cards, etc.), • A company car with fuel card, • A solid career path with excellent growth opportunities and continuous training, • A permanent contract with a guaranteed minimum salary, • Numerous perks (Mobile phone, Bupa health insurance, pension plan, etc.) You'll also receive scheduled appointments with potential clients provided by our marketing teams, as well as regular support from your manager. What we expect from you as a SENIOR SALES ADVISOR? An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters. A minimum of 2 years of sales experience in B2C and/or B2B settings. Door-to-door prospecting experience is a plus. A valid driving license (0-3 points) is required as you will be visiting our prospective clients. We will also conduct a DBS check (fully covered by us) before you join. You will need to use your own vehicle for the first months. You will receive compensation for expenses incurred. Verisure is an inclusive disability-friendly and disability-positive company, and our positions are open to people with disabilities. #J-18808-Ljbffr

Full Time | Permanent. Are you an experienced customer service leader looking to make a real impact across a large operational division? We're looking for a Divisional Customer Service Manager to join our Specialist Division based in Enfield and play a pivotal role in driving customer excellence, operational performance, and continuous improvement across multiple contracts and teams. This is a highly influential leadership role where you'll be responsible for shaping customer service strategy, leading high-performing teams, improving service delivery, and supporting the operational success of a growing and dynamic business. Enfield, London WPS Specialist Division As Divisional Customer Service Manager, you will provide leadership and direction across customer service, scheduling, administration and customer experience functions, ensuring exceptional service standards are delivered at every stage of the customer journey. Working closely with operational leaders, clients, and key stakeholders, you will drive performance, identify opportunities for improvement, and implement innovative solutions that enhance customer satisfaction, operational efficiency, and business performance. • Lead, develop and inspire customer service, scheduling and administration teams across the division, • Drive a customer-first culture focused on delivering an outstanding customer experience, • Monitor, analyse and challenge KPI performance to identify trends, risks and opportunities for improvement, • Lead the management of customer complaints, ensuring effective resolution and using insight to drive service enhancements, • Develop and implement divisional customer service strategies that support operational and business objectives, • Work in partnership with operational leaders to improve productivity, efficiency and profitability across contracts, • Champion continuous improvement initiatives, identifying opportunities to streamline processes and improve service delivery, • Build and maintain strong relationships with clients, customers, suppliers and internal stakeholders, • Attend and lead customer and client performance meetings, providing insight and recommendations, • Ensure full compliance with company policies, procedures and operating frameworks, • Lead performance management activities including coaching, mentoring, development planning and PDRs, • Support resource planning, workforce management and service optimisation to meet business demands, • Produce and present customer service performance reports to senior stakeholders, • Drive consistency and best practice across all customer service functions within the division, • Proven experience leading customer service, scheduling or operational support teams within a service-led organisation, • Strong leadership skills with experience managing multiple teams and stakeholders, • Experience analysing performance data and implementing service improvements, • Demonstrable experience managing complaints, customer escalations and customer satisfaction initiatives, • Ability to influence and collaborate with stakeholders at all levels, • Strong commercial awareness with an understanding of operational performance and profitability, • Experience of driving change and continuous improvement programmes, • Exceptional communication and interpersonal skills, • Strong analytical and reporting capabilities, • Highly organised with excellent attention to detail, • Ability to work in a fast-paced operational environment, • Proactive problem solver with a solutions-focused approach, • Passionate about delivering excellent customer outcomes, • Strong coaching and people development skills, • Advanced Microsoft Office skills, particularly Excel Wates is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at #J-18808-Ljbffr

If you are an experienced Repairs Manager who is committed to leading a dispersed work-force of operatives, and want to help us shape and create a great service for those who need us most, this could be the role for you! • Proven track record in operational repairs management across a large property portfolio, preferably within social housing, supported housing or a charitable setting., • Experience of leading, developing and performance managing Direct Labour Organisation (DLO) teams to deliver high-quality responsive repairs, void works and property maintenance services., • Strong commercial awareness, with the ability to manage budgets, control contractor spend and ensure the most effective use of in-house resources., • Experience of overseeing contractor relationships, particularly for specialist works, ensuring quality, value for money and compliance with agreed service standards., • Knowledge of property compliance, health and safety requirements and the Housing Health and Safety Rating System (HHSRS)., • Excellent communication, problem-solving and decision-making skills, with the confidence to lead operational teams and work collaboratively with internal and external stakeholders., • Lead the day-to-day management of responsive repairs, void works and property maintenance across the designated region, ensuring services are delivered efficiently, safely and to a consistently high standard., • Manage and optimise the use of the Direct Labour Organisation (DLO), ensuring field teams are well planned, productive and focused on completing the right work at the right time., • Use contractors strategically to support the DLO, with a clear focus on specialist works, peak demand, compliance requirements and activities where external expertise provides best value., • Monitor repairs performance, productivity, quality, customer satisfaction and cost control, using data to identify service improvements and drive accountability., • Line manage field teams, setting clear expectations around performance, health and safety, customer service, workmanship and compliance with policies and procedures., • Work closely with colleagues across property services to support effective asset management, void turnaround, planned maintenance and property compliance., • Review customer feedback, complaints and operational trends, implementing practical improvements that improve service delivery and resident experience., • Present clear reports to the Senior Leadership Team on key operational metrics including repairs performance, voids, DLO productivity, contractor usage, property standards and customer satisfaction #J-18808-Ljbffr

Job Description Overview As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor’s degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practice reports. Your role Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead. Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable. Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input. Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented. Monitor the workload of PM’s and support project reallocations where appropriate or additional support. Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these. Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong. Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties’ project requirements are understood and accounted for. Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. Attend the office 60% of the working week. Proven experience in project delivery, involving a programme of a comparable value to this role. Strong leadership skills and experience managing a team, preferably within a matrix organisation. Ability to manage multiple projects simultaneously and under pressure. Familiarity with the industry’s safety standards and regulations. Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry. Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ). A good working knowledge of NEC3 and 4 Contracts. Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with external resources. Understanding of H&S Requirements related to highway construction & maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing highways projects through complete lifecycle. Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head‑on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #LI-UK#LI-ATKINS #LI-Transportation #CPSJobs Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

This Connection Coordinator will report to the Team Leader and will work within Connection Services based in our Borehamwood office. You will be a permanent employee. You will attract a salary of £36,723 and a bonus of 3%. Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category. This includes services of 1 to 4 properties or power requirements up to 69kVA. You will provide a focal contact for Connection Services customers who operate within the UK Power Networks footprint. You will provide quotations, booking site visits, taking payment, raising MPAN numbers and co‑ordinating the execution of the work programming. This will require the post holder to be the main contact for a customer and to take them through each stage of the job, for which they will have full accountability. • Take ownership for the entirety of the customers' journey, being the customers' sole contact with UKPN throughout the end-to-end process., • Contributing to the BMoCS score for the area, therefore essential that the highest levels of customer service are offered., • Accountable for the BMoCS scores achieved on their projects., • Receive and process the customer's initial enquiry., • Book surveyor site visits, • Raise, issue and manage customer's quotations, • Complete network checks and examine network records to ensure accuracy of quote and design they provide, • Take payment from customer for their project, either over the phone, or provide them with the details of alternative methods to pay. ie BACS transfer, • Ensure that all tasks are completed within the regulator defined time lines, of ATTQ & ATTC, and there are no Guaranteed Standards of Performance failures within their area., • Raise work packs that are fit for purpose and include utility drawings, • Raise Purchase orders where required., • Raise and provide our customer with MPAN numbers, • Raise street works permits through liaison with local authorities, and order any traffic management that is required to complete the job., • Have sole responsibility of managing all street works permits for your customers, including liaison with local authorities, TM companies, excavation manager and, • Schedule and monitor all works into weekly programmes, • To safely schedule staff (direct and contractors) for the region., • Monitor all works in the weekly programmes to ensure full utilisation of the resources and updating of scheduling tools, • Operate work management tools (SAP , MRS and SAP CRM) and PC systems to help plan, issuing and completion of work, • Communicate with both operatives and contractors on any site issues to ensure customer works are delivered., • Report and have constant customer communication, including proactive contact with updates, clear correspondence with information about their project, and ensuring the customer is informed and happy with the timelines and the work to be completed, • Show a clear commitment to ensuring customer works are completed on the agreed date, and to the expected standard, • Resolve and act as the sole contact for all customers issues or complaints that fall within the customers project, • Take and resolve telephone queries from internal and external customers., • Take ownership of and support in the investigation of customer complaints., • Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards., • Ensure compliance is at the core of all tasks completed, • Communicate with contactors to ensure compliance with NRSWA., • To work as a team with area Work planners, Field staff supervisors and Field Engineers to ensure staff are scheduled and utilised., • Ensure all compliance activities are complete, • Communicate with other Directorates when working at the Regional Office., • To assist with any compliance or UAT projects., • To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities, • Good telephone skills., • Good level of PC literacy and use a variety of systems with fast and accurate keyboard skills., • Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team., • And problem resolution., • Flexible attitude to work and working hours., • Work with other staff and other teams within UK Power Networks and external partners., • Educated to GCSE level or equivalent, • Minimum of a C&G 2339 but not essential. #J-18808-Ljbffr

OA are recruiting a Customer Service Manager in Elstree to lead client-facing operations for salons, spas and clinics. You will oversee onboarding, training, account development and retention, collaborating with Sales, Training, Technical Support, Marketing, Operations and Quality to deliver an exce

Barnet - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in North London, working alongside a high profile client. • Responsible for the contract management of the staff, operation and maintenance of all services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Facilities Management, Building Services or Critical Environments., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. #J-18808-Ljbffr

Position: Territory Executive (Dorset & Southampton) Department: Sales Full Time Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. This role is perfect for someone hungry to succeed in sales, with strong customer focus and a collaborative team spirit. You'll lead conversations with partners, deliver results, and care about helping local businesses thrive. Location:Bournemouth, Poole & Southampton Reporting to:Regional Sales Manager • Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships., • Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, • Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success, • Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business., • Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies, • Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies., • Experience in a B2B sales or account management role, • A desire to take ownership of ambitious targets, • Strong presentation and communication skills, • A passion for learning and self-improvement, • Sharp attention to detail and the ability to handle multiple tasks effectively, • A keen interest in food and the world of restaurants, • An exceptional work ethic and the desire to make a difference, • Full clean UK driving licence, • Flex Your Time! Choose flexible hours & schedule that fit your life, • Team Spirit! Join a collaborative team culture where your voice matters, • Grow With Us! Enjoy a clear career path & exciting growth opportunities, • Drive in Style! Cruise around in a branded Just Eat Takeaway car, • Tasty Perks! Get an £81 monthly takeaway spend allowance, • More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!), • Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service, • Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave, • Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!), • We Care! Full sick pay, volunteering leave & well-being support programs, • Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme, • Diversity & Inclusion! Mentorship, wellness programs & global career opportunities, • Level Up! Access to world-class training resources to fuel your success Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. #J-18808-Ljbffr

Reporting to the Head of Ortho UK this role is a leadership role managing a defined region to achieve the overall Sales Goals within defined timescales and parameters. This will include providing overall direction to their Territory Manager Direct Reports, in line with the overall strate-gies and plans of the UK and wider Global organization mission and values; through engagement, development and coaching. • Liaise with marketing and Head of Ortho regarding market potential within the assigned Region, preparing and implementing sales forecasts as required. Propose and implement action plans, which ensure that the sales goals are attained or exceeded., • Identify and develop key relationships within Region, ensuring ClearCorrect is top of mind for each account, working to support the team to grow existing customers and acquire new customers in a strategically profitable manner., • Supervise and evaluate activities of assigned Territory Managers, Clinical Advisors and Customer Success Managers providing leadership, coaching , guidance and feedback to achieve the established objectives of the region. This includes co-travelling with direct reports., • Liaise with leadership across the organization, particularly the other managers of other business units as well as Marketing & Education, Customer Services & Finance to ensure that sales objectives and activities are integrated with other parts of the business., • Interpret, implement and ensure compliance of Sales strategies and tactics, ensuring le-gal practices and ISO 9001 quality assurance practices are followed., • Review and analyse data on Salesforce.com, reporting to the Head of Ortho any product issues, loss or potential loss of key customers, or competitive sales strategies, which negative-ly or positively affect Regional sales. Advise about and ensure corrective action is implement-ed., • Conduct regular meetings to ensure constant communication and consistent application of company sales strategy, policies, etc with Regional Sales Team to respond to Regional and wider UK issues., • Maintain and grow business with customers in the region to ensure that new techniques and digital workflows are front of mind with the team and the customers., • Responsible in collaboration with HR for leadership, recruitment, selection, development and performance management of direct reports., • Responsible for the design, implementation and compliance of local sales budgets within the allocated expense budget. Monitoring the cost and effectiveness of sales activities to op-timise resources and prioritise spending., • Work with Territory Managers on their major prospects, potential customers, major key customers to help them build their business through actively engaging their businesses, under-standing their business drivers and proposing realistic, tailored Straumann business solutions to improve the customer’s overall business profitability., • Identify opportunities including the creation of leads for the broader group portfolio espe-cially within the DSO space., • Preferably degree educated or equivalent., • Significant sales/commercial leadership experience (5 years +)., • Ability to extract and interpret data – experience of SFDC an advantage., • Experience of providing innovative, thought provoking solutions to business issues and a consultative sales approach., • Experience of Dental/Medical Device market desirable., • Strong emotional intelligence and self-awareness., • Flexible working style with ability to adopt situational leadership., • Ability to inspire motivate and guide a team., • Resilience and determination., • Integrity and accountability. All information will be treated confidentially in line with EEO / GDPR regulations. The Straumann Group is an equal opportunity employer and values diversity in all its forms. We are committed to building a culture of inclusion that reflects the patients and professionals we serve. At ClearCorrect, we’re not just straightening smiles—we’re opening doors to broader treatment solutions and long-term practice growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Employment Type: Full Time • United Kingdom : Aberdeen City, • United Kingdom : Aberdeenshire, • United Kingdom : Angus, • United Kingdom : Antrim and Newtownabbey, • United Kingdom : Ards and North Down, • United Kingdom : Argyll and Bute, • United Kingdom : Armagh Banbridge and Craigavon, • United Kingdom : Barking and Dagenham, • United Kingdom : Barnet, • United Kingdom : Barnsley, • United Kingdom : Bath and North East Somerset, • United Kingdom : Bedford, • United Kingdom : Belfast, • United Kingdom : Bexley, • United Kingdom : Birmingham, • United Kingdom : Blackburn with Darwen, • United Kingdom : Blackpool, • United Kingdom : Blaenau Gwent, • United Kingdom : Bolton, • United Kingdom : Bournemouth, • United Kingdom : Bracknell Forest, • United Kingdom : Bradford, • United Kingdom : Brent, • United Kingdom : Bridgend, • United Kingdom : Brighton and Hove, • United Kingdom : Bristol, • United Kingdom : Bromley, • United Kingdom : Buckinghamshire, • United Kingdom : Bury, • United Kingdom : Caerphilly, • United Kingdom : Calderdale, • United Kingdom : Cambridgeshire, • United Kingdom : Camden, • United Kingdom : Cardiff, • United Kingdom : Carmarthenshire, • United Kingdom : Causeway Coast and Glens, • United Kingdom : Central Bedfordshire, • United Kingdom : Ceredigion, • United Kingdom : Cheshire East, • United Kingdom : Cheshire West and Chester, • United Kingdom : Clackmannanshire, • United Kingdom : Conwy, • United Kingdom : Cornwall, • United Kingdom : Coventry, • United Kingdom : Crawley, • United Kingdom : Croydon, • United Kingdom : Cumbria, • United Kingdom : Darlington, • United Kingdom : Denbighshire, • United Kingdom : Derby, • United Kingdom : Derbyshire, • United Kingdom : Derry and Strabane, • United Kingdom : Devon, • United Kingdom : Doncaster, • United Kingdom : Dorset, • United Kingdom : Dudley, • United Kingdom : Dumfries and Galloway, • United Kingdom : Dundee City, • United Kingdom : Durham County, • United Kingdom : Ealing, • United Kingdom : East Ayrshire, • United Kingdom : East Dunbartonshire, • United Kingdom : East Lothian, • United Kingdom : East Renfrewshire, • United Kingdom : East Riding of Yorkshire, • United Kingdom : East Sussex, • United Kingdom : Edinburgh, • United Kingdom : Eilean Siar, • United Kingdom : Enfield, • United Kingdom : Essex, • United Kingdom : Falkirk, • United Kingdom : Fermanagh and Omagh, • United Kingdom : Fife, • United Kingdom : Flintshire, • United Kingdom : Gateshead, • United Kingdom : Glasgow City, • United Kingdom : Gloucestershire, • United Kingdom : Greenwich, • United Kingdom : Gwynedd, • United Kingdom : Hackney, • United Kingdom : Halton, • United Kingdom : Hammersmith and Fulham, • United Kingdom : Hampshire, • United Kingdom : Haringey, • United Kingdom : Harrow, • United Kingdom : Hartlepool, • United Kingdom : Havering, • United Kingdom : Herefordshire, • United Kingdom : Hertfordshire, • United Kingdom : Highland, • United Kingdom : Hillingdon, • United Kingdom : Hounslow, • United Kingdom : Inverclyde, • United Kingdom : Isle of Anglesey, • United Kingdom : Isle of Wight, • United Kingdom : Isles of Scilly, • United Kingdom : Islington, • United Kingdom : Kensington and Chelsea, • United Kingdom : Kent, • United Kingdom : Kingston upon Hull, • United Kingdom : Kingston upon Thames, • United Kingdom : Kirklees, • United Kingdom : Knowsley, • United Kingdom : Lambeth, • United Kingdom : Lancashire, • United Kingdom : Leeds, • United Kingdom : Leicester, • United Kingdom : Leicestershire, • United Kingdom : Lewisham, • United Kingdom : Lincolnshire, • United Kingdom : Lisburn and Castlereagh, • United Kingdom : Liverpool, • United Kingdom : London, • United Kingdom : Luton, • United Kingdom : Manchester, • United Kingdom : Medway, • United Kingdom : Merthyr Tydfil, • United Kingdom : Merton, • United Kingdom : Mid Ulster, • United Kingdom : Mid and East Antrim, • United Kingdom : Middlesbrough, • United Kingdom : Midlothian, • United Kingdom : Milton Keynes, • United Kingdom : Monmouthshire, • United Kingdom : Moray, • United Kingdom : Neath Port Talbot, • United Kingdom : Newcastle upon Tyne, • United Kingdom : Newham, • United Kingdom : Newport, • United Kingdom : Newry/ Mourne and Down, • United Kingdom : Norfolk, • United Kingdom : North Ayrshire, • United Kingdom : North East Lincolnshire, • United Kingdom : North Lanarkshire, • United Kingdom : North Lincolnshire, • United Kingdom : North Somerset, • United Kingdom : North Tyneside, • United Kingdom : North Yorkshire, • United Kingdom : Northamptonshire, • United Kingdom : Northumberland, • United Kingdom : Nottingham, • United Kingdom : Nottinghamshire, • United Kingdom : Oldham, • United Kingdom : Orkney Islands, • United Kingdom : Oxfordshire, • United Kingdom : Pembrokeshire, • United Kingdom : Perth and Kinross, • United Kingdom : Peterborough, • United Kingdom : Plymouth, • United Kingdom : Poole, • United Kingdom : Portsmouth, • United Kingdom : Powys, • United Kingdom : Reading, • United Kingdom : Redbridge, • United Kingdom : Redcar and Cleveland, • United Kingdom : Renfrewshire, • United Kingdom : Rhondda/ Cynon/ Taff, • United Kingdom : Richmond upon Thames, • United Kingdom : Rochdale, • United Kingdom : Rotherham, • United Kingdom : Rutland, • United Kingdom : Saint Helens !St. Helens, • United Kingdom : Salford, • United Kingdom : Sandwell, • United Kingdom : Scottish Borders, • United Kingdom : Sefton, • United Kingdom : Sheffield, • United Kingdom : Shetland Islands, • United Kingdom : Shropshire, • United Kingdom : Slough, • United Kingdom : Solihull, • United Kingdom : Somerset, • United Kingdom : South Ayrshire, • United Kingdom : South Gloucestershire, • United Kingdom : South Lanarkshire, • United Kingdom : South Tyneside, • United Kingdom : Southampton, • United Kingdom : Southend-on-Sea, • United Kingdom : Southwark, • United Kingdom : Staffordshire, • United Kingdom : Stirling, • United Kingdom : Stockport, • United Kingdom : Stockton-on-Tees, • United Kingdom : Stoke-on-Trent, • United Kingdom : Suffolk, • United Kingdom : Sunderland, • United Kingdom : Surrey, • United Kingdom : Sutton, • United Kingdom : Swansea, • United Kingdom : Swindon, • United Kingdom : Tameside, • United Kingdom : Telford and Wrekin, • United Kingdom : Thurrock, • United Kingdom : Torbay, • United Kingdom : Torfaen, • United Kingdom : Tower Hamlets, • United Kingdom : Trafford, • United Kingdom : Vale of Glamorgan, • United Kingdom : Wakefield, • United Kingdom : Walsall, • United Kingdom : Waltham Forest, • United Kingdom : Wandsworth, • United Kingdom : Warrington, • United Kingdom : Warwickshire, • United Kingdom : West Berkshire, • United Kingdom : West Dunbartonshire, • United Kingdom : West Lothian, • United Kingdom : West Sussex, • United Kingdom : Westminster, • United Kingdom : Wigan, • United Kingdom : Wiltshire, • United Kingdom : Windsor and Maidenhead, • United Kingdom : Wirral, • United Kingdom : Wokingham, • United Kingdom : Wolverhampton, • United Kingdom : Worcestershire, • United Kingdom : Wrexham, • United Kingdom : York Travel Percentage: 0 - 100% Requisition ID: 21935 #J-18808-Ljbffr

Join to apply for the Functional Assessor - Borehamwood role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Functional Assessor - Borehamwood role at TieTalent • Salary: £37,500 - £43,000 + £2,000 after one year + ongoing bonus of up to 10%, • Hours: Monday-Friday 9am-5pm, • Hybrid, • Salary: £37,500 - £43,000 + £2,000 after one year + ongoing bonus of up to 10%, • Hours: Monday-Friday 9am-5pm, • Hybrid Are you a qualified Nurse in need of better work-life balance? Do you want regular hours so you can make the most of life? If so, we can offer you a Functional Assessor role that comes with 9 to 5 hours and true hybrid working - plus the chance to make the most of your medical skills. Could you be a Functional Assessor? Read on to find out. The role As a Functional Assessor, your main task will be to assess individuals and how their disabilities or conditions affect their work life. Drawing on your clinical expertise, you'll listen carefully and take down each person's medical history before performing a physical examination. You'll then produce concise, accurate reports for the Department of Work & Pensions (DWP) so they can decide each person's eligibility for benefits. The role involves meeting people both face-to-face and via telephone/video. But whether you connect online or in person, you'll be sensitive, compassionate and able to ask the right questions while upholding best practice standards. Rest assured that you'll have the time you need to make a precise assessment and give each person your whole attention. And while you'll work unsupervised, you'll be part of a wider multi-disciplinary team - support is all part of the package. Once you apply, one of our specialist sjb medical recruiters will support you through the virtual application submission process. About You • An NMC Level 1 Registered Adult Nurse with a minimum of 12 months broad-based clinical post-registration experience within the past 5 years., • Experience of working with adults in a range of clinical situations. The role would suit you if you can demonstrate recent experience working in the following environments: Surgical, Medical, A & E, Community and Practice Nursing with a broad-based experience., • NMC-registered with Continuous Professional Development on your CV., • Great oral and written communication skills, with the ability to negotiate and respond to a rapidly changing environment., • IT skills and experience of using a range of software, • Self-aware and focused on professional development, • Honest and able to maintain integrity and customer confidentiality, • Motivated to contribute to quality customer service, demonstrating empathy, respect and sensitivity in assessment delivery., • Able to work on your own initiative to meet deadlines and standards., • Ready to work as a reliable and efficient team member and willing to support the multi-disciplinary team., • Are eligible to work in the UK. (Unfortunately, sponsorship is not possible.) Benefits: • A competitive salary., • £1,000 after six months & £1,000 after 12 months (if approved)., • Quality-related bonus of up to 10% once approved and eligible., • 25 days of annual leave + BH with option to buy additional days or sell back., • Annual registration fees paid., • A comprehensive training programme., • Full IT equipment provided for remote working, • Regular 1-2-1 reviews with your manager., • Up to 6% employer matched pension contribution., • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts., • Wellbeing, care and support - i.e. Room to talk (counselling), peer support, wellbeing webinars, a Wisdom Wellbeing app and more. Training You can look forward to four days of dedicated CPD per year, 1:1 clinical coaching with a dedicated coach and communities of practice. There'll also be the opportunity to undertake professional and personal development with a wide range of training and coaching to expand your capabilities. Other development opportunities include internal promotion and the chance to be part of a global network of healthcare professionals and work in various sectors. This is where it starts: apply now and take the first step. Why SJB Medical We are the longest-standing recruitment agency for DWP assessor contractors and pride ourselves on the support we give our healthcare candidates throughout the whole recruitment process. We believe that a diverse workforce adds to the success of our clients and as such, are committed to maintaining and supporting a culture of equality and diversity throughout our recruitment process. Job applicants will receive equal and fair treatment, regardless of sex, race, age, disability, sexual orientation, religion or marital status. Our job advertisements will clearly and accurately state the requirements of the role to enable applicants to assess their suitability. To give everyone a fair experience, we will review and consider reasonable adjustments and accommodations during the recruitment process. #pipassessor01 TITL1_UKTJ • Entry level, • Full-time, • Health Care Provider, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Slough, England, United Kingdom 6 days ago Hampton, England, United Kingdom 4 days ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr