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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

THE POSITION External Research & Named Patient Co-ordinator 12 months contract We have an exciting contract opportunity for an External Research & Named Patient Co-ordinator to support the oversight and operational delivery of External Research activities (Investigator Initiated Studies (IIS) and External Collaborative Research (ECR)) alongside the coordination of the supply of Boehringer products for patients with exceptional clinical need. Reporting to the External Research & Named Patient Lead, this role will work closely with one other Co-ordinator and collaborate across multiple internal and external stakeholders. The position plays a key role in ensuring efficient processes, high-quality documentation, and timely communication across a broad portfolio of studies and individual patient requests. This role is offered on a 12‑month rolling contract TASKS & RESPONSIBILITIES • Act as a key point of contact for Medical colleagues across therapy areas, including arranging meetings, supporting process steps and following up on actions, • Liaise with cross-functional teams such as Customer Services, Legal, Pharmacovigilance and Global therapy area colleagues, • Track and maintain oversight activities using Excel, SharePoint and bespoke platforms, • Communicate with healthcare professionals and their teams via email and phone, • Conduct initial triage of Named Patient requests and prepare required documentation, • Coordinate product ordering and shipment tracking for Named Patient supply, • Provide operational support for contract drafting, including version management, document circulation and preparation of final signed versions, • Manage electronic signatures via DocuSign, • Ensure accurate electronic archiving of documentation in designated systems, • Support the timely reporting of spontaneous adverse events in line with regulatory requirements REQUIREMENTS • Strong attention to detail, with the ability to identify errors or unusual data, • Competent user of MS Excel, Word, SharePoint and MS Teams, • Clear and effective communication skills, both written and verbal, • Ability to take ownership of routine tasks, manage multiple priorities and adapt to changing workloads, • A proactive approach, with a willingness to learn new processes and contribute to the development of working practices, • Strong problem-solving mindset and ability to work independently while collaborating within a team Job Impact This role is integral to the smooth and compliant delivery of External Research activities and Named Patient supply. The Co-ordinator directly supports healthcare professionals and patients by enabling access to Boehringer products where no alternatives exist, while also ensuring operational excellence, regulatory compliance and positive cross-functional collaboration. The position contributes meaningfully to patient care, medical research and the company’s reputation within the external research community. WHY THIS IS A GREAT PLACE TO WORK Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit:

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!\n Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! \n\n Why Choose My Four Wheels?\n \n • High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week).\n, • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours.\n, • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential.\n, • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers.\n, • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates.\n, • Teach learners of all skill levels, helping them develop safe and confident driving habits.\n, • Structure lessons to suit individual learning styles.\n, • Offer guidance and support to ensure students pass their driving tests.\n, • Have held a full UK driving licence for at least three years.\n, • Have no more than five penalty points and no driving bans in the last five years.\n, • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.\n

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!\n Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! \n\n Why Choose My Four Wheels?\n \n • High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week).\n, • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours.\n, • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential.\n, • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers.\n, • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates.\n, • Teach learners of all skill levels, helping them develop safe and confident driving habits.\n, • Structure lessons to suit individual learning styles.\n, • Offer guidance and support to ensure students pass their driving tests.\n, • Have held a full UK driving licence for at least three years.\n, • Have no more than five penalty points and no driving bans in the last five years.\n, • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.\n

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!\n Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! \n\n Why Choose My Four Wheels?\n \n • High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week).\n, • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours.\n, • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential.\n, • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers.\n, • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates.\n, • Teach learners of all skill levels, helping them develop safe and confident driving habits.\n, • Structure lessons to suit individual learning styles.\n, • Offer guidance and support to ensure students pass their driving tests.\n, • Have held a full UK driving licence for at least three years.\n, • Have no more than five penalty points and no driving bans in the last five years.\n, • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.\n

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!\n Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! \n\n Why Choose My Four Wheels?\n \n • High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week).\n, • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours.\n, • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential.\n, • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers.\n, • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates.\n, • Teach learners of all skill levels, helping them develop safe and confident driving habits.\n, • Structure lessons to suit individual learning styles.\n, • Offer guidance and support to ensure students pass their driving tests.\n, • Have held a full UK driving licence for at least three years.\n, • Have no more than five penalty points and no driving bans in the last five years.\n, • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.\n

Self-Employed Consultancy Option Where the role is delivered on a self-employed basis, services will be provided via the consultant’s own limited company, operating as an independent contractor. Responsibility for tax, National Insurance, and statutory obligations will rest with the contractor. • Engagement will be governed by a formal sales consultancy agreement structured to operate outside the scope of IR35. Engagement Type: Self-employed sales consultancy (commission-based or commision+,model) Working Location: Berkshire, with flexible hybrid working to be discussed Compensation: Competitive commission-led package (details available on request) Reporting To: Sales Director/Managing Director Start Date: Available immediately About WiseGlow WiseGlow UK Ltd is an EU based renewable energy company specialising in commercial solar PV systems, battery energy storage, EV charging infrastructure, and long-term asset support services. With 18 years of combined industry experience, WiseGlow supports organisations across the UK in reducing energy costs, improving sustainability performance, and securing long-term energy resilience. Projects are delivered across rooftop, ground-mounted, and carport installations, with a strong focus on technical quality, compliance, and customer outcomes. Role Summary WiseGlow is expanding its national sales capability and is seeking experienced, motivated Sales Consultants to drive new business across England and Wales. This position is suited to individuals who are comfortable owning the full sales lifecycle — from prospecting and early engagement through to proposal development and contract closure. The role combines technical understanding of solar PV and energy solutions with a consultative, value-led sales approach. The opportunity offers autonomy, flexible working arrangements, and strong earning potential for candidates who can consistently convert high-quality opportunities. Key Responsibilities • Identify and develop new sales opportunities within commercial, industrial, and agricultural markets., • Manage the full sales process, including lead qualification, customer consultation, proposal development, and deal conversion., • Work collaboratively with engineering, design, and delivery teams to ensure solutions are technically viable and commercially sound., • Maintain accurate pipeline forecasting and CRM records to support revenue planning., • Deliver professional quotations and proposals aligned with regulatory, technical, and internal standards., • Ensure a clear and structured handover to project delivery teams following contract award., • Represent WiseGlow at industry events, trade shows, and client meetings., • Build long-term client relationships that generate repeat business and referrals., • Share market intelligence and customer insight to inform product development and sales strategy. Performance Measures • Achievement of individual sales revenue and margin targets., • Conversion of qualified opportunities into deliverable, profitable projects., • High levels of customer satisfaction and repeat engagement., • Contribution to WiseGlow’s growth and brand recognition within the UK renewable energy market. Skills and Experience Required • Proven success in B2B sales, ideally within renewable energy, construction, or building services., • Working knowledge of solar PV systems and commercial energy solutions., • Strong communication, presentation, and negotiation skills., • Self-sufficiency in lead generation and opportunity development., • High level of commercial awareness and deal ownership., • Competence with Microsoft Office and CRM systems., • Full UK driving licence and ability to travel to client sites., • Access to a suitable laptop for remote and hybrid working. Advantageous • Experience with PV design or yield assessment tools (e.g. PVsyst, PVSol)., • CSCS card or willingness to obtain one., • Understanding of UK health, safety, and construction compliance requirements. Personal Profile • Results-driven and commercially focused, with a genuine interest in renewable energy., • Confident, credible, and able to build trust with senior stakeholders., • Organised, resilient, and comfortable working independently., • Proactive mindset with the ability to create opportunities rather than rely on inbound demand.

Your Responsibilities: Lead Generation & Seller Marketing • Identify ideal customer profiles through market analysis and industry trends, supporting the introduction of our broker model where applicable., • Own and manage the pipeline of potential sellers by region and industry to ensure sustainable business growth., • Establish and develop new business relationships through direct outreach (phone, email, LinkedIn, events), including lead qualification., • Convert marketing-generated leads into sales opportunities and collaborate closely with Business Development Representatives (BDRs) to close deals., • Develop new lead-generation methods, analyse acquisition performance, and jointly monitor the sales pipeline with Sales and Marketing teams. Bidder Marketing • Support the central marketing team in achieving country-specific KPIs., • Identify and develop new local marketing opportunities., • Plan, launch, monitor, and evaluate tailored campaigns for large, high-profile auctions., • Improve local advertising through content creation, optimization, and translations., • Increase brand awareness in collaboration with local PR through articles, whitepapers, blogs, and videos., • Manage regional social media channels to ensure consistent brand positioning and increased engagement., • Analyse seller and bidder dashboards to identify growth opportunities for marketing and sales. Collaboration & Integration • Act as the main marketing point of contact for sales colleagues and support the maintenance of auction quality., • Collaborate with the central marketing team to share best practices., • Work closely with the central performance marketing and CRM teams on seller and bidder campaigns., • Develop country- and industry-specific sales presentations and pitch decks. What we’re looking For • A hands-on and versatile sales/marketing professional with 2–3 years of experience in lead generation and campaign management., • Strong digital affinity and a results-driven, commercial mindset., • Excellent analytical and communication skills to generate insights and support cross-functional collaboration., • Proven experience in content creation, localized campaign optimization, and social media management.

We currently require a Presales Consultant to join our established Revenues and Benefits, and Central Government (RBCG) Team. The successful candidate will bring their expertise in NEC’s Revenues and Benefits solutions to support presales activities, including demonstrations, presentations, and solution design. They will have experience with NEC’s Council Tax, Business Rates, Business Improvement Districts, and associated Citizen Access modules, and will be able to clearly articulate the value and functionality of these products to prospective clients. This role requires strong communication skills, the ability to understand customer requirements, and the capability to translate these into tailored solutions. The candidate will work closely with the sales and consultancy teams to ensure successful engagement and will be keen to share and extend their knowledge within the team. Key Responsibilities • Collaborate with the Sales and BID teams in preparing tender responses and develop tailored presentations and proposals that address specific client needs and challenges, • Conduct comprehensive software demonstrations to potential clients, highlighting the key features and benefits of NEC Revenues and Benefits solutions, • Maintaining and testing pre-sales databases for each software release, ensuring new functionality is incorporated into demonstrations., • Configuring, building, and showcasing all relevant modules effectively., • Delivering both high-level overviews and in-depth demonstrations of system functionality to support new business opportunities and account management., • Acting as a subject matter expert for internal and external queries related to revenues and general system functionality., • Building strong customer relationships to support sales growth and develop case studies., • Collaborating with the product team to the development of product roadmaps by providing market insights and client feedback., • Participate in industry events and conferences to promote NEC solutions and build relationships with key stakeholders Qualifications Essential Skills • Expertise and extensive up to date knowledge in NEC Revenues (Council Tax and/or Non-Domestic Rates), • Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences, • Flexibility and the need to meet deadlines, including occasional work outside standard hours., • Ability to problem solve in demanding circumstances., • Ability to work on own or part of a team and on multiple projects in parallel., • Willingness to travel within the UK for client meetings and industry events Desirable Skills • IRRV Qualification, • Integration / Interfaces (with NEC R&B products), • Knowledge of competitor products in the revenue and benefits sector, • Previous experience in presales or consultancy roles within the public sector Additional Information Employees of NEC Software Solutions are entitled to the following Company funded benefits: • Single Private Medical Cover (with the option to select family cover at an additional cost), • 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days 4 x basic salary life assurance cover, • A Group Pension Plan with fantastic employer contributions, • A selection of tax efficient flexible benefits to suit your individual needs This role offers a competitive salary. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. All roles as standard undertake a Disclosure Barring Service (DBS) check, some roles may require additional vetting such as NPPV/MOD. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities

A Community and Events Manager. To lead and support the delivery of a program of communications to the community, including professional and inclusive customer focused events, services, and innovative experiences for our community. The Customer and Community Experience Manager will play a lead role

A leading software and cloud services provider in Bracknell is seeking a Senior IT Support Professional to provide high-level technical support in a hybrid working environment.Responsibilities include handling complex customer issues, deploying and maintaining cloud-based infrastructures, and collab

A technology recruitment firm is seeking an Application Support Team Leader in Bracknell, UK. Lead a busy application support team. This role involves leading a busy support team, managing critical incidents, and maintaining customer relationships.

An international automotive company in Bracknell is seeking an undergraduate for a placement in their IT department focused on operational support activities. The role involves troubleshooting, data analysis, and collaborating with various teams to improve customer experience.

Senior Information Technology Support Engineer. Our client is a well‑established and innovative technology organisation with a strong focus on hosted solutions and customer experience. Are you a Senior IT Support Engineer with strong Azure and networking experience, looking to step into a hybrid r

We are looking for a Pre and Post‑Sales Engineer to support our new Cloud Technology division, preparing quotes and drawings, handling customer design requirements, and helping develop processes and materials for mid‑market Cloud Security solutions. Pre and Post‑Sales Engineer – Cloud Techno

A leading international business based in Camberley seeks a Customer Support Manager – UK to provide essential support for their commercial operations.

A leading healthcare provider in Camberley seeks a dedicated Administrator to support high-quality home management. You will manage customer experience, assist HR processes, and ensure efficient administration. The ideal candidate will have strong IT skills, experience in customer service, and HR ad

A growing international business in Camberley seeks a Customer Support Manager UK to support commercial operations. Qualifications include a degree-level education and over three years in sales or customer support. The ideal candidate will manage agreements, ensure data accuracy, and support sales p

Job Title: Refrigeration and Air Conditioning Engineer (South East England) About Us We are a fast-growing and stable company with offices near Cardiff and Reading, specialising in the refrigeration and air conditioning sector.Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.Due to continued growth, we are seeking a self-motivated and experienced engineer based in the Thames Valley/Home Counties to join our dedicated team.What We Do Our work includes the maintenance and repair work of cooling systems for large data centres, national critical infrastructure, several bluechip HQ as well as occasional retail locations.We have particular expertise in water chillers from a variety of leading manufacturers.What We Offer Salary: £45,000£55,000 (OTE £60,000£75,000, door to door) Holidays: 28 days annual leave bank holidays.Pension: 5% employer contribution Private Medical Insurance Bi-Annual Bonus Scheme Company Van & Fuel Card including personal use On-Call Rota: 1 in 6 weeks £200/week standby Minimum 4 hours paid per callout at overtime rates Requirements Time-served apprenticeship in Refrigeration & Air Conditioning NVQ / City & Guilds qualification in Refrigeration is highly desirable C&G 2079 for refrigerant handling Experience with hydrocarbons desirable Background working with chillers, CRAC units, AHUs, and associated pump systems Capable of working independently Appreciation and professional approach to working in critical business environments Willingness to support customer in all aspects of their mechanical/electrical and control systems relating to temperature control and conditioned air.Occasional installation and project work Good communicator including detailed written reports in English Full UK Driving Licence Opportunities Gain significant experience within critical business environments. xjlbheb Exposure to a wide range of plant type and manufacturers Mentorship from a current highly technical and time served experience team Turbocor exposure Support to further training in areas you are interest in.This might include TM44 Air Conditioning Inspections, Electrical Testing, SMSTS Project Leadership, Client Leads, Higher Education Financial Support.Be part of a company that has capability to do more, but retain being 1 team, and work/life balance for all.Join Us If youre looking for a long-term role with a reputable and expanding business, where your skills will be valued and rewarded, wed love to hear from you.

Sales Controller / Transaction Manager / Automotive Manager Automotive Sector Swindon We are looking for an enthusiastic and driven Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager, or Senior Sales Executive to join a dynamic automotive team in Wokingham.Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.The ideal candidate will have proven experience in the vehicle sales environment , excellent customer communication skills , and a thorough understanding of finance suppliers and packages .Previous experience as a Business Manager, Sales Controller, Transaction Manager, Automotive Manager, Showroom Manager , or a Senior Sales Executive with the skills and knowledge to step up into a management role is highly desirable.Strong IT literacy and the ability to manage multiple priorities in a fast-paced automotive sales environment are essential.Key responsibilities include: Managing sales administration and supporting the sales team Ensuring accurate and timely completion of vehicle sales processes Liaising with finance providers and managing customer finance packages Supporting customer communication throughout the sales process Maintaining sales documentation and reports Whats on offer: Competitive salary plus company car 5-day working week (No Sundays) Up to 33 days holiday per year Flexible working hours Workplace pension with enhanced employer contributions Discounts on new and used vehicles, servicing, and repairs for you and your family Paid birthday leave and an extra day off for family or celebratory events Access to perks and discounts platforms Cycle to Work scheme Comprehensive in-house training and management development opportunities Use of a company vehicle for family/celebratory events (if applicable) With over 20 years experience in the UK automotive industry , we work closely with main dealer motor groups across the country. xjlbheb We understand the importance of work-life balance, leadership support , and building teams that gel, work together, and succeed .You will have the resources and guidance to make a real positive impact from day one.This is a fantastic opportunity for a motivated individual looking to progress their career in the automotive industry , whether you are a Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager , or a Senior Sales Executive ready to step up into management, while working in a supportive and rewarding environment.If this sounds like the role for you, apply now.

Customer Technical Support Specialist responsibilities include resolving customer queries, troubleshooting technical issues, recommending solutions and guiding product users through features and functionalities. We are looking for a Customer Technical Support Specialist who can actively speak Englis

A leading supply chain technology firm is seeking a Customer Technical Support Specialist. The ideal candidate has experience in technical support, familiarity with help desk software, and a degree in Information Technology. In this role, you will assist customers with technical issues, utilizing yo

A custom technology solutions company in Wokingham is seeking an Accounts Assistant to manage invoices, payments, and customer relationships. You will ensure compliance with financial controls and have the opportunity for study support.

Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements. Provid

Position: Helpdesk Case Handler. Working in a fast-paced customer service team, the Helpdesk Case Handler will provide support to internal and external customers, managing inbound client and supplier queries via telephone and email. Manage all cases and tasks in line with service level agreements.

A leading health and beauty retailer in Camberley is seeking an Assistant Manager to inspire their team and improve the customer journey. This role involves managing both store operations and clinical activities, ensuring top-notch service and support for team development.

As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. You analyse and follow up on Sales & Profit KPI's for your department.

As a key member of Sage X3 Engineering organization, the Product Engineering Level 3 Support team assists Sage Customer Services and Cloudops teams worldwide in supporting Sage Partners and Customers using our Sage Cloud solutions. Degree in Computer Science, Engineering, or equivalent. This Enginee

At least 3 years’ experience in sales support, customer support, commercial support, or a similar role. Customer Support Manager UK (M/W). Maintain a high level of internal and external customer support at all times.

The purpose of the role is to support, develop and grow the business in the region with all estimating and business development aspects of a bid, ensuring that value engineered, high quality, and competitive proposals are delivered to the customer in a manner consistent with the business strategy an

Maintain a high level of internal and external customer support at all times. Support the preparation of sales reviews, tenders, and internal commercial meetings. Are you highly organised, analytical, and comfortable working behind thescenes to ensure commercial operations run smoothly? Do you enjoy

An independent insurance brokerage in Wokingham is looking for an experienced Insurance Account Handler to support client portfolios and provide excellent customer service.

We are looking for a Pre and Post‑Sales Engineer to support our new Cloud Technology division, preparing quotes and drawings, handling customer design requirements, and helping develop processes and materials for mid‑market Cloud Security solutions. Professionally qualified in Cloud Architecture

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

This position involves providing exceptional technical support and consulting to customers, ensuring their success with web and mobile features. The ideal candidate will have at least 2 years of experience in a customer-facing role with a strong knowledge of JavaScript, HTML, and CSS. Join an innova

A prominent IT services company is seeking an enthusiastic IT Support Engineer to provide customer-focused support at a Central London site. Key responsibilities include managing workloads to meet SLAs, providing second-level support across various equipment, and documentation management.

A leading financial services company in the UK is seeking a Downtime Controller responsible for managing vehicle breakdown queries and assisting customers through the leasing process.

The Customer Service team provides support to our customers with a range of queries regarding Bottomline payment solutions. As part of this team, you are responsible for handling, diagnosing, and resolving customer queries via phone, email, chat, and our Customer Care Portal. Building a knowledge ba

Tier 2 Customer Support Engineer. As the technical backbone of UVeye’s European operations, you own complex issues end-to-end, support live production systems, and make sure customers stay operational. This role blends deep technical troubleshooting, customer‑facing responsibility, and close col

Tracking and prioritizing support tickets, ensuring timely follow‑ups and clear communication. Sharing customer insights with Product and Engineering teams to influence roadmap decisions and improve user experience. You’re customer‑obsessed, proactive, and driven to deliver exceptional experie