Customer support jobs in Shrewsbury - Page 9Create job alerts

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. If you’re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we’d love to meet you. Service Delivery / Customer Suppor

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET )\n Full time:&n

This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. Service Delivery / Customer Support Manager. You don’t just want to manage support, you want to own the customer ex

As Customer Support Administrator you be providing administrative to support to our Customer Support team in Cheadle. Come and join us as a Customer Support Administrator at our Head Office site in Cheadle!. We foster long-term partnerships, support exceptional careers, and place sustainability at t

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don&rsq

About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support Management Professional to support a high visibility transformation programme. You will be the primary liaison supporting a key customer escalation, working closely not only with the cu

Experience in customer support, technical support, or a similar client-facing environment. They’re looking for a Customer Support Specialist to join their growing customer engagement team, helping clients get the most from a suite of complex data products and services. Respond to customer queries

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

Customer Support Manager or Senior Customer Support OperativeIf required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support OperativeKeeps the Customer Support Coordinators updated of progress on customer remediation worksBuilds relatio

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Customer Support Manager or Senior Customer Support OperativeIf required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support OperativeKeeps the Customer Support Coordinators updated of progress on customer remediation worksBuilds relatio

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelors degree in Electrical Engineering, Computer Science, or related field.

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka)Experience with GridOS or other grid data management platforms.

A global technology company in Greater London is seeking a Technical Support Engineer to address customer technical issues across the EMEA region. Ideal candidates will possess a degree in Computer Science or Electronics and have a strong ability to troubleshoot and manage customer relationships. Th

As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. As the Technical Customer Service Specialist, you will provide custome

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s

A local authority in East Midlands is seeking a Highways Engagement & Customer Support Manager to lead customer enquiry functions. Candidates should have a degree in public administration or a related field and extensive experience in customer service management within the public sector.

The role involves receiving customer inquiries, processing orders, and resolving queries.

Customer Support Engineer - London. You have 3+ years of experience in technical support, software engineering, or a customer-facing technical role. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers.

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

The role involves leading teams to drive complex AI-driven customer support solutions.

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. Drive the Customer Support team to continuously develop our customer experience, by using effective using root ca

The role involves supporting sales operations by processing orders, maintaining records, and facilitating communication between customers and internal departments.

A leading technology company in the UK is seeking a Senior Customer Support Engineer to independently resolve customer inquiries and ensure a smooth experience. The role involves leading support during escalations, improving processes, and providing hands-on assistance to customers. Candidates shoul

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. Drive the Customer Support team to continuously develop our customer experience, by using effective using root ca

A global logistics company in Southampton is seeking an experienced Inside Sales Customer Support. Ideal candidates will have deep-sea shipping experience, offer effective communication, and have a strong background in customer support or inside sales. The role involves liaising with customers, prov

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin

You will be the first point of contact for customers, partners, and suppliers, managing service requests and ensuring excellent customer service. A prominent IT services provider in West Yorkshire is seeking a Service Desk Analyst to deliver exceptional IT support.

An IT consultancy firm in the UK is seeking a Service Desk Engineer to provide exceptional customer support. The role involves acting as a technical escalation point, delivering high-quality support, and applying ITIL principles for service delivery.

A recruitment agency is seeking a Customer Support Engineer with a strong background in Linux systems to join a growing technical support team. This role involves supporting installations and ensuring system configurations are effective and reliable.

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. At

A reputed recruitment agency is seeking a Service Desk Associate in the East Midlands to provide 1st line technical support. This role involves resolving everyday IT issues for customers, maintaining ticket records, and working collaboratively with senior engineers. Previous IT support experience is

Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues. Good computer skills and experience with CRM systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce). Provide constructi

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

You will join our Global Support team as a Customer Support Associate. As a Customer Support Associate you will play a pivotal role ensuring our customers maximize the value of our market-leading telecoms products. Knowledge of customer SLA management, monitoring, and meeting common Customer Support

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers. Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects vi

A leading catering company in the UK is seeking a General Assistant to support daily operations in a welcoming environment. This role involves assisting with cleaning, supply management, and customer service.