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Job Overview As a Marketing Executive, you will play a vital role in promoting the company’s educational services and study tour programmes to Chinese-speaking audiences. Fluency in Mandarin is essential, as you will be responsible for developing and implementing digital marketing campaigns, managing social media channels, and producing engaging content in both English and Chinese. You will also collaborate with influencers and partner institutions to drive brand visibility. Your work will directly contribute to student recruitment, event success, and the company’s continued expansion in both the UK and China markets. Key Responsibilities - Identify, contact, and establish partnerships with local collaborators in the UK. - Create promotional materials including brochures, social media posts, and event posters. - Promote the company’s brand to UK partners through marketing materials and digital channels to attract more collaboration opportunities. - Design and implement multi-channel marketing campaigns to promote UK-based study tours, summer camps, and international student services. - Collaborate with the sales and other internal teams to transform services such as study tours and art training into clear and engaging digital content. - Produce and manage promotional content on platforms such as LinkedIn, Xiaohongshu, TikTok, and Instagram, focusing on enhancing brand awareness and lead generation. - Monitor and analyze marketing data, ad performance, and user behavior to optimize campaigns, reduce acquisition costs, and increase conversion rates. Who We’re Looking For (Qualifications, Experience, and Skills) Qualifications & Experience: - A bachelor’s degree in Marketing, Communications, Media, or a related field. - At least 2 years experience in digital content creation, campaign planning, and marketing analytics. - Previous exposure to the UK and Chinese education systems, or international student marketing, is desirable. - Familiarity with the UK student onboarding, and summer programme logistics is a plus. Skills: - Bilingual fluency in Mandarin and English is essential. - Proficiency in design and content tools such as Adobe Photoshop (PS), Premiere (PR), InDesign, Xmind, and Microsoft Office. - Creative and detail-oriented, with strong storytelling and audience-targeting skills. - Excellent communication, collaboration, and time-management abilities. - Culturally sensitive and experienced in engaging both Chinese and UK audiences.
Trainee Data Scientist - No Experience Required Are you looking to kick-start a new career as a Data Scientist? We are recruiting for companies who are looking to employ our Data Science Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: Step 1 - Full Data Science Career Training You will begin your data science journey by studying a selection of industry-recognized courses that will take you from beginner level all the way through to being qualified to work in a junior Data Scientist role. Through the interactive courses, you will gain knowledge in Python, R, Machine Learning, AI, and much more. You will also complete mini projects to gain practical experience and test your skills while you study. Step 2 - CompTIA Data+ CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. It teaches Data Mining, Visualization, Data Governance & Data Analytics. In any industry, gaining official certifications is very important in the recruitment process. Therefore, this globally recognized certification will enhance your CV and make you stand out from the crowd. Step 3 - Official Exam The CompTIA Data+ exam will certify that you have knowledge and skills required to transform business requirements in support of data-driven decisions through mining and manipulating data, applying basic statistical methods, and analysing complex datasets while adhering to governance and quality standards. The exam is 90 minutes long and can be sat either in your local testing centre or online. Step 4 - Practical Projects Now that you have completed your theory training and official exams, you will be assigned 2 practical projects by your tutor. The projects are the most important part of the traineeship as it will showcase to employers that you have skills required to work in a data science role. The projects will use real world scenarios where you be utilising all of the skill that you have learned. Whilst you are progressing through the projects, you will have the ongoing support from your personal tutor. Once both projects have been completed and given the final sign off, you will have completed the traineeship and will be ready to move onto the recruitment stage. Your Data Science Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Data Scientist role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in data science? Apply now and one of our friendly advisors will be in touch.
As a Digital Marketing Specialist, you will be instrumental in driving our online marketing strategies and enhancing brand visibility. Reporting to the Director, your core skills in marketing and communication will be essential in executing campaigns across various platforms. You will leverage your skills in Google Ads, SEO, and social media management to optimise our digital presence. Join us to make a significant impact in a fast-evolving digital landscape. Key Responsibilities: - Develop and execute digital marketing campaigns across platforms, including Google Ads, Facebook, Instagram, LinkedIn. - Manage SEO/SEM strategies to improve search engine rankings and website performance. - Analyze performance data and prepare weekly/monthly reports using tools like Google Analytics and Meta Ads Manager. - Create and manage content calendars for email marketing, blogs, and social media. - Optimise marketing automation and lead-nurturing processes through email, content, and social channels. - Stay updated with the latest digital marketing trends and best practices. Qualifications - Strong marketing and communication skills. - Proficiency in Google Ads and SEO strategies. - Excellent analytical and copywriting abilities. - Fluent in English, with strong IT skills. - Minimum Bachelor's degree needed. Job Types: Full-time, Permanent Pay: £32,000.00-£34,000.00 per year Additional pay: - Bonus scheme - Performance bonus - Yearly bonus Schedule: - Day shift - Monday to Friday Education: Bachelor's (preferred) Experience: SEO: 2 years (preferred)
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).