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  • Shift Leader
    Shift Leader
    hace 13 días
    £11–£12.75 por hora
    Jornada completa
    New Barnet

    Job Overview The Queens Arms is looking for a proactive, friendly, and dependable Shift Leader to support the smooth running of the pub. You’ll take responsibility for opening and closing the venue, leading the team during busy shifts, and helping deliver great customer experiences. This role also involves supporting events, social media activity, and occasionally hosting our monthly quiz night. Responsibilities • Opening and closing the pub, including cashing up, keyholder duties, and ensuring the building is secure., • Leading shifts to maintain excellent service standards and a welcoming atmosphere., • Delivering outstanding customer service, handling queries and resolving issues confidently., • Supporting the General Manager with events, including planning, setup, staffing, and smooth on-the-day execution., • Potentially hosting the monthly quiz night, engaging with guests and creating a fun, lively environment., • Assisting with social media content, such as capturing photos, sharing updates, and promoting events., • Supervising and motivating the team, delegating tasks and ensuring procedures are followed., • Managing stock levels, accepting deliveries, and maintaining proper rotation., • Previous pub or hospitality experience is preferred., • Strong communication and leadership abilities., • Confident with customer interaction and problem‑solving., • Comfortable working 12‑hour shifts when required., • Reliable, organised, and trustworthy with keyholder responsibilities., • Creative mindset for social media and event support is a bonus.

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  • Supervisor / Duty Manager
    Supervisor / Duty Manager
    hace 13 días
    £13–£15 por hora
    Jornada completa
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. We are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the management team in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Deliver an exceptional and consistent guest experience., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £15 ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • General Manager
    General Manager
    hace 27 días
    £52000–£56000 anual
    Jornada completa
    London

    We’re proud winners of the National Burger Awards 2025, ranked 3rd Best Burger Worldwide, TopJaw’s Burger of Choice, and featured across pretty much every “best burger” list out there. Quality is everything to us: we make everything fresh, with nothing frozen on our menu. We’re growing, ambitious, and driven by a fun, positive, people-first culture. If you’re an experienced General Manager with great energy and leadership skills, you'll thrive in this role. The restaurant is around 90 covers 🪑 and our biggest site as of today! We have a strong mix of in house 🍽️ and delivery 🥡 sales. About the Role : -All the usual GM admin stuffs, such as KPI, being on top of Health & Safety, team onboarding/training. -Ordering and stock management. -A big part of the role is on shift management of the team : writing the sections, doing briefs, delegation of tasks, complaint handling, ensuring opens/closes are to standard etc. -Strong relationship with the kitchen. We don't see the pass as a divide and with an open kitchen, we've always encouraged constructive and productive relationships between FOH and BOH. -Systems : we're using are Planday (Rotas), Supy (ordering and stock management), Flexebee (Training), VitaMojo/ Deliveroo (EPOS), Google Sheets (reporting). -Pay + Contract 🤑. This is an annual salary contract working 45h/week that requires a mix of opens/closes over 5 days a week.. The pay is a mix of basic (£36K) and service charge (between £10-12K) and bonuses (Deliveroo + targets around £6K) About You☺️ -Previous GM experience is essential. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. -Great leadership skills. Your role is to inject your energy and positivity into the atmosphere. Taking the time to use your past experience to train and mentor your team. Working closely with our Head Office on projects to move the business forward. We'd love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you! Experience: Required Languages: English – Advanced Employment: Full-time Salary: £52,000-56,000 yearly Starting time: Immediate start!

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  • Store Manager
    Store Manager
    hace 29 días
    £37500 anual
    Jornada completa
    London

    We are The Salad Project, one of the fastest-growing and popular healthy food chains in London, disrupting the quick-service restaurant scene with our bold approach to fresh salads. Founded in 2021 by Florian and James, we’ve grown to twelve stores and are on a mission to redefine how we live, feel, and eat.This growth has been recognised with numerous awards, including UberEats Restaurant of the Year, the Scalable Concept Award, and recognition as the 12th fastest-growing company in the UK. We are currently on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Restaurant Manager • 45 hours per week, • To lead a team of 30-40 members of staff in total, • To delegate certain tasks to your supervisors to ensure standards are maintained during all opening hours, • To help manage our team members' morale and happiness at work while guiding their career development, • To implement & improve service processes while constantly looking out for ways to improve the way we operate, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in hiring and developing our staff to suit the needs of the store and the business, • To maintain control over the P&L of the restaurant, • To report any issues or wins to the management team, • To celebrate the staff wins, • To ensure proper maintenance of the store, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in organising a large team, • Ability to lead from the front while looking out for issues throughout the day, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years • Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • A desire to make a career in hospitality. Let’s grow together! Compensation £37,500 per year • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events

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  • Commissioning Editor (Maternity Leave cover – part time)
    Commissioning Editor (Maternity Leave cover – part time)
    hace 1 mes
    £43334.53 anual
    Jornada parcial
    London

    ABOUT THE ROLE: ELN is influential and effective in building better security for Europe through the clear and timely communication of our policy positions and research. The role of the Commissioning Editor plays a central role in delivering this work, commissioning and publishing high-quality, thought-provoking articles and publications. The post holder will ensure a professional and consistent communications and commissioning process that positions ELN and its Network as experts in their field, enabling colleagues and Network members to publish high-quality content to a high standard. The role requires a keen eye for quality content and presentation, alongside strong organisational skills to manage multiple publications and contributors to ensure a smooth and positive experience for authors throughout the process. KEY RESPONSIBILITIES Publications and commissioning • Manage the commissioning, production, publication, and dissemination of project publications (reports, policy briefs, etc), including delegation to others in the Impact Team and close liaison with Policy Fellows, and monitor communications spend within project budgets., • Oversee the commissioning, publication and dissemination of timely analytical commentaries on the organisation’s website (typically 1–2 per week, subject to demand), including delegation within the Impact Team and close collaboration with the Policy and Impact Director and the Policy and Research Director, while ensuring diversity of authorship., • Oversee a regular stream of analytical content for the ELN website, ensuring relevance, quality, and timeliness., • Act as the main point of contact for external authors, supporting contributors through the publication process., • Maintain and manage our publications process and workstream from beginning to end, including devising publication schedules, regular check-ins with team members, and liaising with internal reviewers to ensure smooth and timely delivery across multiple outputs. Editorial quality and impact • Provide editorial guidance to Policy Fellows and contributors on writing for policy impact., • Ensure consistent quality control across publications, website content, newsletters, and other external communications., • Manage and oversee the copyediting of reports, policy briefs and commentaries as required, including working with internal colleagues or freelancers to do so., • Manage and oversee the design and typesetting of reports, publications, and other documents using InDesign or other design software as appropriate, including working closely with internal colleagues or freelancers., • Uphold and apply ELN’s brand, tone of voice, and visual identity across all publications. Communications and reach • Develop and support communications plans for key publications and group statements., • Oversee the ELN external newsletter and contribute to content promotion across relevant platforms., • Manage a suite of graphic templates to be used across social media, provide guidance and ensure quality control and best practices are adhered to across the ELN team., • Manage a diverse bank of images to be used on the website, in reports and other communication channels, provide guidance and ensure quality control and best practices adhered across the ELN team., • Work with colleagues to promote ELN analysis through media partners, think tanks, and policy networks., • Support diversity monitoring of contributors and help ensure a wide range of voices and perspectives. Collaboration and organisational contribution • Work closely with the Policy and Research Director, Policy and Impact Director, Policy Fellows, and Impact Team colleagues., • Advise on capacity in the Impact team to deliver requests from the Policy team and Network members., • Contribute to a positive, inclusive organisational culture aligned with ELN’s values., • Ensure communications and commissioning activities align with ELN’s mission, strategy, and operating plans., • Ensure compliance with relevant policies and good practice, including copyright, data protection, and the use of AI.

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  • Care Coordinator
    Care Coordinator
    hace 1 mes
    £25000–£26000 anual
    Jornada completa
    London

    JOB OVERVIEW: • To provide leadership to care staff within the service., • To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager., • To supervise the care delivery within the service., • To maintain skills at a current level, and undertake such training and development as may, from time-to-time, be required to maintain practices as up to date., • This job description should be read in conjunction with the company’s staff handbook, which outlines additional policies and procedures relevant to this role. BASIC SKILLS REQUIREMENTS (including numeracy, literacy,and English-speaking abilities: • Experience in Care Coordinating minimum of 1 year, within a similar environment., • Knowledge of rota planning, ensuring adequate staff on duty with correct skill mix and fair allocation on off duty/annual leave., • Knowledge and understanding of Dols/Mental Capacity Act/Safeguarding., • Preferably NVQ level 2 or similar qualifications., • Good written and oral communication skills including an ability to be sensitive to the needs of clients with mental health issues and an ability to work collaboratively with a wide range of people including Social Workers, practitioners, and other professionals., • Good IT skills including proven experience of using Microsoft Office, particularly Word, Excel, and PowerPoint. PERSONAL ATTRIBUTES: • Listening & responsive skills., • Organised and flexible., • Able to problem solve and to recognise when to refer to senior manager., • Able to manage by example., • Able to delegate and to give clear instructions., • Ability to work under pressure, independently and as a team player., • Approachable & sympathetic., • Observant. MANAGEMENT RESPONSIBILITIES: General responsibilities of the position include: 1. Deploy and supervise team/carer when necessary., 2. Mentor new members of staff., 3. To supervise staff and ensure that all staff contribute to the efficient running of the service., 4. Maintain a smart and tidy appearance and always wear the appropriate clothing whilst on duty., 5. Be responsible for promoting and protecting the welfare of those individuals supported by the service., 6. Attend/Lead training sessions and fire drills, as required., 7. Ensure confidentially and Data Protection is adhered and no matters concerning clients or business operational are not discussed with other clients or outside the office with anyone one else., 8. Observance of Health and Safety requirements, 9. Report any accidents involving either staff or clients., 10. Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users., 11. Be prepared to do extra or other duties on occasions as requested in line with the job.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 2 meses
    £12.21–£13 por hora
    Jornada parcial
    Romford

    We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: • Previous experience in a restaurant or shisha lounge environment is preferred, • Flexibility to work evenings and Working hours betweImmediate start

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  • Shop Manager
    Shop Manager
    hace 2 meses
    £30000–£35000 anual
    Jornada completa
    London

    Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. Key Responsibilities: Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

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