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  • Pub Manager
    Pub Manager
    2 days ago
    £45000 yearly
    Full-time
    London

    As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit. OVERVIEW Main duties & responsibilities • Work with your business development manager and management team to grow pub sales, • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers, • You will recruit & develop your team to ensure they have the knowledge needed to delight our customers, • Be a champion of brand standards & ensure customer & team safety at all times, • What we expect, • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub, • You're great with people, and as a result, have great communication and leadership skills, • You’ll be business savvy, with a keen eye for P&L control, • You'll embrace individuality and care for others, your pub and the environment, • Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential., • You're keen to learn and happiest when you are being challenged and succeed at something new The Role in Depth 1. OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met. Examples of this includes: • Daily Operations: Conduct daily checks, arrange necessary adjustments in the layout, and prepare the venue for service., • Maintenance Management: Regularly schedule maintenance checks and coordinate repairs as needed., • Regulatory Compliance: Stay updated and ensure compliance with health, safety, and other regulatory standards. Example: Ensuring all fire exits are clear and functioning during routine daily checks. 2. FINANCIAL MANAGEMENT The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability. Examples of this includes; • Budgeting: Develop a detailed annual budget based on historical data and projected growth., • Cost Management: Monitor and control operational costs, including supplier expenses and utility bills., • Revenue Enhancement: Implement innovative pricing and promotional strategies to boost sales. Example: Introducing "happy hour" to increase early evening sales and customer turnout. 3.STAFF MANAGEMENT As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles. Examples of this includes; • Recruitment: Identify staffing needs and recruit suitable candidates., • Training Programs: Design and implement training programs to enhance skills and ensure compliance with service standards., • Performance Monitoring: Conduct regular performance evaluations and provide feedback. Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence. 4. CUSTOMER SERVICE Pub managers ensure high standards of customer service to maintain satisfaction and loyalty. Examples of this includes; • Service Standards: Establish and communicate clear service standards to all staff., • Customer Interaction: Directly engage with customers to gather feedback and manage complaints., • Loyalty Programs: Develop and maintain loyalty programs to encourage repeat business. Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels. 5. MARKETING & PROMOTION The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team. Examples of this includes; • Marketing Strategies: Develop targeted marketing strategies to attract different demographics., • Community Engagement: Build relationships with local businesses and community groups., • Online Presence Management: Oversee the management of social media accounts and online reviews. Example: Partnering with local breweries for special tasting events marketed through social media. 6.STOCK MANAGEMENT Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs. Examples of this includes; • Inventory Audits: Regularly perform audits to track stock levels and usage patterns., • Supplier Management: Negotiate terms with suppliers to ensure timely deliveries and fair prices., • Menu Management: Update the drink and food menus based on stock availability and customer preferences. Example: Rotating beer taps based on seasonal availability and popularity. 7. SAFETY & SECURITY Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning. Examples of this includes; • Safety Protocols: Develop and enforce strict safety protocols, including regular staff training., • Security Measures: Implement necessary security measures, such as CCTV and staff security training., • Emergency Readiness: Regularly update and practice emergency response procedures. Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.

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  • Assistant Store Manager
    Assistant Store Manager
    4 days ago
    £35000 yearly
    Full-time
    London

    Assistant Store Manager - £35000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Store Manager • 45 hours per week, • To lead a team of staff and work hand in hand with the store manager, • To delegate certain tasks to your supervisors to ensure high standards are maintained, • To help manage our team members' morale and happiness at work, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in developing our staff to suit the needs of the store and the business, • To report any wins or issues to the management team, • To ensure proper maintenance of the store, • To celebrate the staff wins!, • Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. • Strong leadership skills, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role, • Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • A desire to make a career in Hospitality. Let’s grow together!, • Compensation | £30,000 per year | £32,500 per year, • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

    No experience
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  • Event Manager/Manageress
    Event Manager/Manageress
    9 days ago
    £15–£26 hourly
    Part-time
    Sutton

    Job Title: Front of House Event Manager (Part-Time / Ad Hoc) Location: London, UK Contract Type: Part-Time / Ad Hoc Basis Salary: Competitive hourly rate (DOE) About the Role We are seeking an experienced Front of House Event Manager to join our dynamic events team on a part-time, ad hoc basis. The ideal candidate will have a proven track record of delivering exceptional service within banqueting and conference environments, with the confidence to lead a team and ensure seamless event execution. Key Responsibilities • Lead and manage a front of house team of six or more staff during events, ensuring smooth operation and excellent guest service., • Oversee the setup, delivery, and breakdown of banqueting, conference, and corporate events., • Liaise with clients, kitchen teams, and event coordinators to ensure all event details are delivered to the highest standard., • Conduct pre-event briefings and delegate tasks effectively to team members., • Maintain high standards of presentation, hygiene, and professionalism at all times., • Troubleshoot and resolve any issues promptly to ensure a flawless guest experience., • Ensure compliance with health and safety and food hygiene regulations. Requirements • Minimum two years’ experience in a similar Front of House or Event Management role., • Strong leadership and team management skills, with experience supervising six or more staff., • Demonstrable experience in banqueting, conferences, and corporate events., • Excellent communication and organisational skills., • Professional, calm under pressure, and guest-focused., • Flexibility to work evenings, weekends, and irregular hours on an ad hoc basis., • Right to work in the UK. Desirable • Experience in high-end venues, hotels, or corporate hospitality., • Personal licence or first aid certification (advantageous but not essential). How to Apply Please send your CV and a short cover note detailing your relevant experience and availability

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    10 days ago
    £14–£16 hourly
    Full-time
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Shop Manager
    Shop Manager
    16 days ago
    £30000–£35000 yearly
    Full-time
    London

    Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. Key Responsibilities: Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

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  • Head Chef
    Head Chef
    1 month ago
    £40000–£45000 yearly
    Full-time
    London

    Job Description: Head Chef / Deli Manager Role Title: Head Chef / Deli Manager Reports To: Business Owner Location: Hackney Salary: £40k Focus: Operational management, food safety compliance, stock control, and active leadership on the service line. • Peak Service Leadership: Actively run the pass/service area during all peak trading hours. This includes controlling the flow of orders (in-house and Deliveroo), ensuring tickets are cleared efficiently, and setting the pace for the team., • Quality Control (QC): Actively check the temperature and presentation of all outgoing food against the Recipe Book and Assembly Instructions. Immediately correct any variances on the line., • Workflow Implementation: Directly enforce the planned Split Kitchen Strategy on busy days, ensuring the Front/Service line and the Back/Prep Kitchen communicate and operate efficiently., • HACCP & Food Safety: Act as the nominated Food Safety Lead. Ensure strict compliance with all UK Food Safety regulations, including temperature control (Fridges ≤5∘C), cross-contamination prevention, and proper storage., • Compliance Records: Full utilisation of the TRAIL APP., • System Implementation: Immediately implement and manage all new operational documentation, including the Daily Check Sheet, Open/Close Procedures, Recipe Book, and Kitchen Prep List., • Deep Clean Management: Oversee the initial professional deep clean and establish daily/weekly cleaning rotas to maintain standards across all areas (kitchen, prep spaces, public areas, and toilets)., • Stock Management: Control all stock, ordering, and deliveries. Enforce strict FIFO (First In, First Out) rotation across all fridges and dry stores to eliminate waste (especially perishables)., • Full utilisation of Seamless back office system., • Ordering & Supplier Relations: Use the Order List and Supplier List to negotiate best value and minimise complexity. Conduct Supplier Comparisons as part of a 2-6 month plan to optimise ingredient costs., • Waste Reduction: Directly address and eliminate the current issues of over-ordering and rotten food. Log and report all waste weekly., • Staff Development: Manage, motivate, and mentor the existing team (Chefs, Baristas, KPs). Cultivate a culture of high work ethic, accountability, and procedural adherence., • Performance Management: Address underperformance decisively (specifically the current issues with stock control, duty of care, and following instructions)., • Rota Management: Create efficient staff rotas to meet demand while controlling labour costs. USE ROTA APP., • Culture: While focusing on systems, the manager must ensure a professional environment that enables the Barista team to maintain the "on-brand chatty vibe." 3. Requirements & Experience • Experience: 2-5 years of relevant culinary experience, ideally at a Sous Chef level or higher, with demonstrable experience in managing and running a fast-paced service line., • Knowledge: Comprehensive understanding of UK Food Safety/HACCP principles and documentation requirements., • Skills: Proven experience in stock management, inventory control, and cost reduction. Strong organisational, leadership, and communication skills. Exceptional ability to multitask between cooking, delegation, and management., • Motivation: Must be driven by growth and profit margin improvement through meticulous operational control.

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  • Manager
    Manager
    1 month ago
    £14–£15 hourly
    Full-time
    Earl's Court, Kensington and Chelsea

    Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.

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  • Childminder Assistant
    Childminder Assistant
    1 month ago
    £10–£13 hourly
    Part-time
    London

    To deliver a high standard of learning, development and care for children aged 0-5 years. To work alongside the childminder To ensure that the setting is a safe environment for children, staff and others. To developing partnerships with parents/carers to increase involvement in their child’s development. To be responsible for any tasks delegated by the childminder . Main activities:  To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times. To deliver an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress. To help ensure the setting meets Ofsted requirements at all times. To undertake designated officer roles as directed. To work with other professionals in the local area for the benefit of children and families. To understand and work to setting 's policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints and emergencies To plan activities which ensure each child is working towards the early learning outcomes. To be a key person. To ensure records are properly maintained, e.g. daily attendance register, accident and incident book, risk assessments To liaise closely with parents/carers, informing them about the setting and its curriculum, exchanging information about children’s progress and encouraging parents’ involvement. To work in partnership with the childminder to update and review the self-evaluation and improvement plan. To undertake any other reasonable duties as directed, in accordance with the setting's aims and objectives

    Immediate start!
    No experience
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  • Office Assistant
    Office Assistant
    2 months ago
    £13–£15 hourly
    Full-time
    London

    Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Assistant to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: • Mainly responsible to do administrative work in making office run smooth on day to day basis., • Planning work schedules, assigning task and delegates responsibilities., • Stores information by filling in forms, writing notes and filing records., • Types reports, memos, notes and other documents., • Receives and distributes incoming and outgoing correspondence., • Dealing with correspondence, complaints and queries., • Implementing and maintaining procedures/office administrative systems., • Checks figures, prepares invoices and records details of financial transactions made. Skills, experience, and qualification required for the role. • Proven experience as an Office Assistant or similar role., • Excellent organizational and multitasking abilities., • Strong communication and interpersonal skills., • Proficient in Microsoft Office Suite., • Ability to handle confidential information with discretion., • Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Assistant looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

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  • Visual Merchandiser
    Visual Merchandiser
    2 months ago
    Full-time
    London

    Senior Visual Merchandising Executive Estée Lauder – Travel Retail EMEA Fixed-Term Contract (12 Months) Location: London We are looking for a Senior Visual Merchandising Executive to join the Estée Lauder Travel Retail EMEA team. This role is key to maintaining and elevating the brand’s visual presence across Europe, the Middle East, and Africa in duty-free and travel retail environments. Reporting to the Visual Merchandising Manager, you will be responsible for delivering high-impact visual executions across new store openings, promotional sites, and seasonal campaign rollouts. This is a fast-paced and collaborative role that offers the opportunity to work with regional and global stakeholders and contribute to the brand’s growth across Travel Retail. Key Responsibilities Project Execution & Management • Lead end-to-end VM project delivery across Travel Retail EMEA, ensuring timelines, budgets, and execution quality are met., • Manage quotes, budgets, invoices, and approvals, and ensure accurate tracking throughout each project., • Collaborate with Store Design Project Managers to align on VM estimates and delivery timelines for new counters., • Own all promotional (HPP/SPP) site executions, maintaining consistency and excellence in delivery., • Act as the key contact for all VM execution partners, including suppliers, installation teams, and internal stakeholders., • Partner with Retailers, Commercial teams, RBDs, Marketing, Finance, Store Design, Domestic and Global VM (TRWW) to ensure alignment on project timelines, brand guidelines, and execution needs., • Execute and manage regional campaigns and lightbox updates, including mock-ups, production, and installation plans., • Develop and maintain detailed planograms tailored to individual markets and assortments., • Maintain focus on key doors, VIP visits, and top locations to ensure the best-in-class brand representation., • Present VM strategies and project updates to senior stakeholders, including RBDs and brand teams., • Lead and support VM workshops, masterclasses, and seasonal brand meetings as needed., • Support wider VM initiatives and cross-brand needs where required., • Identify gaps in execution and propose creative, practical solutions tailored to the travel retail space. About You • Proven experience in Visual Merchandising, ideally within beauty or premium retail environments., • Strong knowledge of Travel Retail or global retail environments is highly desirable., • Confident managing multiple stakeholders and projects at once., • Proactive, solution-focused, and comfortable working in fast-paced settings., • Strong team player with excellent communication and relationship-building skills., • Comfortable managing budgets and external suppliers., • Able to travel regionally when required for brand or site meetings. Skills & Competencies • Project Management: Confident managing complex projects from concept to installation., • Collaboration: Ability to work cross-functionally and build strong working relationships., • Creative Thinking: Strong visual eye for design, brand aesthetics, and detail., • Problem Solving: Resourceful and agile in identifying and solving challenges quickly., • Organisation: Strong time management and ability to manage deadlines across multiple workstreams. Software Proficiency • Adobe Creative Suite (Photoshop, Illustrator, InDesign), • Microsoft Office (Excel, PowerPoint), • Experience with 3D visualization tools is a plus - SketchUp (preferred)

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  • Assistant Bar Manager
    Assistant Bar Manager
    2 months ago
    £13 hourly
    Full-time
    London

    Company Overview The Savoy Tap is a small but vibrant pub in Westminster under new family-owned management, just a stone’s throw from Trafalgar Square, Charing Cross, and The Strand. Summary We are seeking someone to assist the general manager in both the day-to-day running of the business, and implementing new systems, procedures, and products to help us further grow into a successful business. We are looking for someone who is: Charismatic Responsible Punctual Personable Reliable Well-presented Excellent communication skills Experienced at working in a fast-paced environment Experienced in pub supervision/management - At least 1 year Experienced in bar service - at least 2 years Key Duties Serving beers, wines, cocktails and hot drinks to a high standard Greeting customers in a warm, welcoming manner, and assisting the manager in ensuring a friendly environment Maintaining a clean and tidy working environment, and delegating tasks accordingly Helping the manager to train new and existing staff - maintaining high standards of service Key-holder and cashing-up duties - reporting sales figures and ensuring the pub is locked up at night and open on time in the morning in the managers absence Covering the general manager during days off and holiday to allow the business to continue running smoothly Call-To-Action If you are passionate about creating unforgettable experiences for guests while leading a dynamic team, we invite you to apply today and be part of our vibrant family at The Savoy Tap! Job Type: Full-time Work Location: In person

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