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Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
Job Overview We are seeking a dedicated and enthusiastic Waiter/Waitress to join our vibrant team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest experiences. As a Server, you will play a crucial role in ensuring that our patrons enjoy their dining experience, from taking orders to delivering food and beverages with a smile. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Greet guests warmly and provide them with menus, ensuring they feel welcomed and valued., • Take accurate food and drink orders, using basic math skills to ensure correct billing., • Serve food and beverages promptly while adhering to food safety standards., • Upsell menu items to enhance the dining experience and increase sales., • Collaborate with kitchen staff to ensure timely preparation and delivery of meals., • Maintain cleanliness and organisation of the dining area, including tables and utensils., • Handle guest inquiries and concerns with professionalism, ensuring satisfaction throughout their visit., • Assist in food preparation as needed, demonstrating culinary experience when applicable., • Manage time effectively during busy periods to ensure efficient service. Qualifications • Previous restaurant experience is highly desirable, particularly in a serving role., • Strong hospitality skills with a focus on guest services and satisfaction., • Knowledge of food safety practices is essential for maintaining health standards., • Basic math skills are required for processing orders and payments accurately., • Excellent time management abilities to handle multiple tasks efficiently in a fast-paced environment., • A friendly disposition with strong communication skills to interact positively with guests and team members alike. Join us in creating memorable dining experiences for our guests while working in a dynamic environment that values teamwork and dedication.
Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.
Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.
Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.
We’re looking for a passionate and reliable Chef to join our kitchen team at The Greyhound, a busy, vibrant pub in the heart of Kensington. As a Chef, you’ll play a key role in delivering freshly prepared, great-quality dishes that keep our guests coming back. You’ll work closely with the Kitchen Manager and front-of-house team to ensure every plate leaves the pass looking its best. What you’ll do: Prepare and cook dishes to spec, maintaining high standards of presentation and consistency. Support daily prep and service across all sections of the kitchen. Maintain food safety and cleanliness standards at all times. Assist with stock rotation, deliveries, and kitchen organisation. Work as part of a tight, supportive team in a fast-paced environment. What we’re looking for: Previous kitchen experience in a busy pub or restaurant setting. A positive, can-do attitude and pride in your work. Strong teamwork and communication skills. Reliability and good attention to detail
We’re looking for a reliable, hardworking Kitchen Porter who’s comfortable rolling up their sleeves and jumping into cooking tasks when needed. This is a great opportunity for someone looking to grow in the kitchen, work independently, and be a key part of a supportive, fast-paced team. What You’ll Do: • Support chefs with basic food prep and cooking tasks, • Maintain cleanliness and organisation in the kitchen and other areas, • Operate dishwashing equipment and ensure all kitchenware is cleaned to standard, • Handle deliveries, stock rotation, and waste management, • Step into cooking roles as needed – you should feel confident with simple dishes and following kitchen procedures, • Work independently and as part of a small, friendly team What We’re Looking For: • Some kitchen experience is preferred (as porter or in a junior cooking role), • Willingness to learn and take initiative, • Comfortable handling food and working under pressure, • Good communication and time-management skills, • A positive, can-do attitude and a team-first mindset
We are seeking a dedicated and skilled sous chef to join our small but tidy kitchen team. The ideal candidate will be dedicated, organised and able to work as a team. A good attitude is essential. The working hours are around 45/week, from 11AM to midnight, usually in 4 double shifts and 3 days off. Duties • To follow recipes, specs and standards, • Assist in the preparation of ingredients, ensuring freshness and quality., • Maintain cleanliness and organisation of the kitchen area, adhering to food safety regulations., • Keeping the paperwork on track (opening/closing checks, temperature monitoring, etc), • Submitting delivery orders efficiently Experience • Previous experience in a restaurant as sous chef, • Familiarity with food safety practices and regulations is essential., • Ability to work well under pressure in a busy environment while maintaining attention to detail. Compensation £16-19 (service charge included) + weekly Tips
🍽️ Chef 📍 Location: Seven Sisters, N15 💷 £12.50 – £13.25 per hour 📆 Full-time | 40 hours per week 🌟 BENEFITS FOR YOU • 24/7 online private GP support — your wellbeing matters, • Free meals & soft drinks on every shift — because food is love, • Birthday gift vouchers, • Staff discounts when dining with friends & family (up to 3 guests), • Fun, inclusive team socials — karaoke, bowling, roller disco, and more, • A collaborative, values-driven culture where you can be yourself, • A rare chance to help shape an award-winning, fast-growing restaurant brand 🧑🏽🍳 YOUR ROLE As a Chef, you’ll take ownership of your section and play a key role in keeping the kitchen running smoothly. You’ll support the Sous and Head Chef, develop your skills, and help deliver the high standards that make Chuku’s special. Your responsibilities will include: • Leading on food prep - preparing and cooking dishes to Chuku’s standards, • Supporting with mise en place, accepting deliveries and completing daily checks, • Taking ownership of your role during service and running it with confidence when required, • Maintaining Food Safety & Health & Safety standards, • Assisting with stock rotation and reducing wastage, • Helping to train and support junior chefs and team members, • Bringing positive energy, teamwork and passion into the kitchen 🧠 WHAT YOU'LL BRING • 2+ years’ experience working as a chef in a busy kitchen, • Confidence in taking ownership during service and supporting the team with consistency, • Strong attention to detail and pride in delivering quality dishes, • Good organisation and communication skills, even under pressure, • A willingness to learn, grow, and support your teammates, • A genuine love of food and people No need to know Nigerian or West African cuisine — just bring your curiosity and passion. We’ll teach you the flavours; you bring the dedication. 🎉 WHO WE ARE Chuku’s is about culture, community, and cuisine. What started 10 years ago as a brother-and-sister pop-up with a dream to share the spirit of Lagos in London has grown into a flagship restaurant in Tottenham — full of colour, energy, and afrobeats, serving vibrant Nigerian dishes made for sharing. With big ambitions and a second site on the horizon, now’s the perfect time to join a team that believes in new possibilities — building something bold, joyful, and lasting. Every dish is a conversation. Every guest is family. Every team member matters. We support each other, value everyone, and make real connections — through our food, with each other, and the world around us.
Maison Francois- St James Goods Receiver/ Prep Chef Full time £14.21 What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher The Goods receiver is a key person who reports into all Heads of departments, working days/shifts as required. The vital part of the position is ensuring that Goods receiving policies, procedures and standards are maintained, that food & beverage invoices are processed timelessly and correctly, and Procure wizard system is managed correctly and updated as required. What experience you will have/ what you will do: • To follow the Goods Receiving SOP., • To Receive deliveries correctly by ensuring that they are to the correct spec, weight, quality, quantity and temperature., • Input of all daily invoices onto Procure wizard system and approve for payments as/if required., • To file all invoices that require products to be updated on Procure wizard system, for the F&B cost controller to update., • To contact suppliers regarding discrepancies with products supplied., • To raise credit requests as required., • To track and record product & price discrepancies for all food & beverage suppliers., • To understand and comply with food hygiene regulations, Health & Safety regulations and HACCP., • To be COSSH trained., • To ensure that all paperwork and checklists are kept up to date, • Check and monitor all fridge & freezer temperatures using Kool zone monitoring system., • To assist and support the BOH team with tasks such as linen deliveries, waste collections, glass crushing and cardboard bailing., • To ensure that all returns and outstanding issues are reported / handed over to relevant Heads of Department before leaving. Who we are: From dawn to dusk, and all through the night, our teams are working hard to ensure every one of our guests can enjoy the best experience of Maison François possible. The bustle of the morning preparations, the stoves lit and ovens roaring, the pastry chefs crafting elaborate concoctions, coffee brewing, waiters twirling, phones ringing, chefs searing and grilling, trolleys wheeling, fresh produce landing, wine pouring, and customers arriving from left and right, in a theatre of the senses and delight. A modern approach, with a nod to the past.
Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams, • Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service, • Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed, • Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally, • Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: • Previous experience in a similar role is preferred but not essential, • Strong communication and interpersonal skills, • Ability to work effectively in a fast-paced environment while maintaining a positive attitude, • Attention to detail and a proactive approach to problem-solving, • Flexibility to work evenings, weekends, and holidays as needed, • Turkish knowledge is considered an advantage Benefits: • Competitive hourly wage, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs, • Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: • United Kingdom (required) Work Location: In person
Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation
What are you going to do? Main duties involve: • unloading deliveries, • organising the storeroom, • Greeting clients, • collecting and washing pots, pans, plates and cutlery, • getting pots, pans plates and cutlery back into use quickly, • washing and disinfecting kitchen appliances, work surfaces, floors and walls, • making sure kitchen equipment is properly stored, • removing and recycling waste from the kitchen You might also help with basic food preparation before the school opens. What we offer: • We’re a cookery school that aim to teach adults of all abilities, • We provide your uniform, • Flexible hours What we ask: • No minimum education required, • Ability to carry out tasks quickly, • Teamwork, • Excellent Hygiene
Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen., • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers., • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat., • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen., • Communicate effectively with the kitchen team to maintain efficiency and accuracy., • Handle customer queries, issues, and complaints promptly and professionally., • Maintain stock levels of packaging, condiments, and other takeaway supplies., • Uphold cleanliness, hygiene, and food safety standards at all times., • Monitor performance of third-party delivery services and identify ways to improve service., • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment., • Confident in managing a small team with strong leadership and communication skills., • Organised, reliable, and able to stay calm under pressure., • Comfortable using delivery apps, POS systems, and managing multiple orders at once., • Passion for Caribbean cuisine and culture is a big plus., • Strong customer service skills and a proactive attitude., • Competitive salary with performance-based bonuses., • Staff meals and generous discounts on Reggae Kitchen favourites., • Opportunity to grow with a fast-rising Caribbean food brand., • Supportive and community-focused team culture., • Ongoing training and development opportunities.
Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.
We are looking for Commis Chef to join the team as part of CIPRIANI Family Full Time Commis Chef/ Chef De Partie (48 hours a week) Job Overview: We are seeking a passionate and motivated Commis Chef to join our culinary team. As a Commis Chef, you will work under the guidance of our experienced chefs, assisting in the preparation and cooking of dishes while learning valuable skills in a professional kitchen environment. This is an excellent opportunity for someone looking to start or develop their career in the culinary arts. Key Responsibilities: • Assist in the preparation of ingredients, including chopping, peeling, and washing, according to the needs of the kitchen., • Support the kitchen team in cooking and assembling dishes during service, ensuring high standards of quality and presentation., • Maintain cleanliness and organization of your workstation, following health and safety regulations., • Learn and adhere to all recipes, cooking methods, and kitchen procedures., • Assist in receiving and storing deliveries, ensuring proper stock rotation and inventory management., • Collaborate with other team members to ensure smooth kitchen operations and timely delivery of food., • Take part in kitchen training sessions and actively seek to improve your culinary skills., • Follow instructions from senior chefs and complete tasks efficiently and accurately., • Ensure that all kitchen equipment is used safely and maintained in good working order. Qualifications: • A passion for cooking and a strong desire to develop a career in the culinary industry., • Previous experience in a kitchen environment is a plus, but not required., • Basic knowledge of food safety and hygiene practices., • Ability to work in a fast-paced environment and handle pressure during busy service periods., • Strong attention to detail and a commitment to delivering high-quality work., • Excellent teamwork and communication skills., • Willingness to learn and take direction from senior chefs., • Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: • Competitive salary based on experience., • Opportunities for career growth and development within the company., • Access to training and mentoring from experienced chefs., • Staff meals and other perks such as uniform provision Apply today and join us as a Commis Chef/Chef De Partie CIPRIANI Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position
Role Summary Hands-on position covering markets, warehouse production, and pop-up event support. About the Job We’re Casa Cannoli – London’s home of authentic Sicilian desserts. We run busy market stalls, supply cafes and restaurants, and set up fun pop-up cannoli experiences for weddings and events. We’re looking for someone reliable and enthusiastic who wants a stable role with variety – from selling at our markets, to helping in the kitchen, to joining our team at exciting events across London. What you’ll do Serve customers and run our market stall 2 days per week (approx. 11 hrs each) Help in our Enfield (N18) warehouse every other Thursday (8-10 hrs) with production & prep Support at events – weddings, pop-ups, corporate parties (requires driving licence) Potential future weekend work at a new Elephant & Castle market (Sat & Sun, 7–8 hrs each, TBC) What we offer Pay at the London Living Wage (currently £13.85/hr, reviewed annually) Performance bonuses based on sales. Mileage reimbursement if you use your own car for events/deliveries. Full training in serving and preparing authentic Italian desserts. A role with long-term, steady hours – not just a short-term gig The chance to be part of a growing, passionate team bringing Sicilian flavours to London What we’re looking for Outgoing, proactive and happy to chat with customers. Reliable and committed – we need someone we can count on. Driving licence (essential for events). Someone looking to settle into a stable role, not just part-time filler work. Schedule 2 market stall shifts per week (approx. 11 hrs each) Every other Thursday in Enfield (8 hrs) Events as scheduled (mainly evenings & weekends) Possible weekend market in Elephant & Castle (Sat & Sun, TBC) Why join us? If you love food, enjoy variety, and want to be part of a small, growing company with opportunities to take on more responsibility, this is the perfect role.
The role Reporting to the Head Chef, the Chef de Partie will run a kitchen station to deliver high-quality dishes across service and private hire, supporting menu execution, prep and team training. This is a practical, floor-facing role for someone who enjoys working under pressure. Key responsibilities Run your assigned station to menu specification during lunch and dinner service. Complete daily mise-en-place and prep to agreed portioning and yield standards. Maintain consistent plate presentation and portion control. Support the Head Chef with menu execution, specials and event menus. Supervise and coach commis chefs and kitchen porters working at your station. Maintain cleanliness and organisation of your pass and station (daily and deep-clean routines). Follow and uphold all food safety, COSHH and HACCP standards. Assist with deliveries, stock rotation and basic stock counting. Work with the team on service timing and communication during busy covers and private hires. Contribute to cost control by minimising waste and suggesting practical menu/cost efficiencies. Be flexible to assist other stations or help with events and private-hire production when required. Person specification / skills & experience Proven experience as a Chef de Partie in a high-volume restaurant (minimum 2 years preferred). Solid cooking fundamentals and excellent knife skills. Good knowledge of food safety standards (Level 2 Food Hygiene certificate or equivalent desirable). Comfortable working to menu recipes and plating specifications. Calm under pressure with strong organisational and time-management skills. Team player with the ability to coach and give clear on-shift direction. Flexible availability — able to work evenings, weekends and occasional bank holidays. A practical, hands-on approach and attention to detail. What we offer Competitive salary and tips / tronc where applicable. Staff meals on shift and generous staff discounts. Career progression and development — training and mentoring from experienced chefs. A lively, supportive team culture in a creative, concept-led venue. Pension and statutory benefits in line with employment law. Opportunity to be involved in events, seasonal menu projects and concept development.
Overview We are seeking a dedicated and experienced Head Dental Nurse for a permanent, full-time, Monday - Friday position, for a private practice in the Finchley area. The ideal candidate is required to have experience across all dental treatments, and will play a crucial role in providing exceptional patient care while assisting and leading the dental team in various clinical and administrative tasks. This position requires strong communication skills, organisational abilities, and a commitment to maintaining high standards of hygiene and patient comfort. Responsibilities • Assist the dentists and specialists during examinations and procedures, ensuring all necessary instruments are prepared and sterilised., • Provide excellent patient care by reassuring patients, explaining procedures, and addressing any concerns they may have., • Maintain accurate patient records and documentation in compliance with practice protocols., • Ensure the dental surgery is clean, organised, and well-stocked with necessary supplies., • Communicate effectively with patients, colleagues, and other healthcare professionals to ensure seamless care delivery., • Adhere to health and safety regulations, including infection control protocols., • Support administrative tasks such as scheduling appointments and managing patient enquiries and stock control. Experience • Previous experience as a Head Dental Nurse essential, • Experience nursing for specialists across all dental specialties, • Strong organisational skills with the ability to manage multiple tasks efficiently., • Excellent communication skills in English, both written and verbal., • Proficiency in IT systems relevant to dental practice management is advantageous., • A genuine passion for patient care and a desire to contribute positively to the team environment. If you are enthusiastic about providing high-quality dental care, possess the required skills, and are able to join the practice and get going right away, we encourage you to apply for this rewarding opportunity.
We are looking for enthusiastic and talented Kitchen Assistant with Full UK Drivers Licence willing to be trained up to kitchen manager, to join our team at our kitchen in Nine Elms / Stockwell area. Our small team is well known for being friendly, enthusiastic & dynamic, with fabulous customer service. We pride ourselves on delivering a balance of knowledgeable service with warm personable hospitality. What we are looking for: Team player who communicates well with all colleagues Good punctuality, someone who is reliable, trustworthy, and honest Sense of urgency with a ‘Can Do’ attitude Have a genuine passion for cooking Previous experience within the hospitality industry and food safety training would be ideal but not essential Have Level 2 Food Hygiene Certificate (Must) Willingness to be trained up to Kitchen Manager Full UK Drivers Licence (Clean licence - 3yrs+) (Must) Experience of driving a manual van (Must) Able to work early morning and evening shifts Valid DBS Certificate (Must) Willing to participate at catering events Lives in South West London Job Responsibilities: Learning recipes and cooking dishes to our expected high quality and standards Provide support to chefs during food preparation and service Assist Kitchen manager with collection of catering ingredients Help the kitchen manager carry out daily HACCP and opening & closing checks in accordance to food safety regulations Must ensure kitchen appliances, equipment, work surfaces, floors and walls are cleaned, sanitised and well maintained on a daily basis to industry standards Assist the kitchen manager when receiving and unloading deliveries whilst making sure stock is stored properly by tidying and maintaining storage rooms attend training online and in person Staff Benefits: Flexible working hours Free staff meals on duty Staff discounts on catering Opportunity to participate at events and earn extra Wage: Part-time £14.00 per hour Job Types: Part-time hours: Hours per week depend on booked catering order Schedule: Morning, Afternoon and some evening shifts Flexitime Monday to Friday Weekend availability South West London Area: London: Would suit someone who lives in the South west London area, as there will be some early morning starts. Work Location: · In person
Kuruma Poke is currently seeking a Kitchen Assistant for our Hoxton Square location. The ideal candidate will demonstrate a strong willingness to learn, the ability to thrive in a fast-paced environment, and a commitment to punctuality. Key responsibilities include: * Preparing salads. * Cutting fruits and vegetables. * Receiving and managing fish deliveries. * Fish preparation. * Maintaining kitchen cleanliness through end-of-shift washing duties. This position offers a Monday to Friday schedule, with working hours from 8:00 AM to 3:00 PM. If this opportunity aligns with your career goals, please contact us.
We are looking for an experienced Butcher to join our team. You will be responsible for preparing, cutting, and presenting meats to a high standard, while maintaining a clean and safe working environment. Responsibilities: • Cutting, trimming, deboning, and portioning meat products., • Preparing marinated and ready-to-cook items., • Serving customers with excellent product knowledge and service., • Maintaining stock levels, rotating products, and ensuring displays are attractive., • Operating butchery equipment safely and efficiently., • Following strict hygiene, food safety, and HACCP standards., • Assisting with deliveries, weighing, packing, and labelling products. Requirements: • Previous butchery experience (minimum 1 year preferred)., • Strong knife skills and knowledge of meat cuts., • Good understanding of food hygiene and health & safety regulations., • Ability to work in a fast-paced environment., • Good customer service and communication skills., • Reliable, punctual, and a team player.
Job Title: Business Development Executive SOC Code: 3554 Company: The Nail People Limited (trading as The Nailounge) Location: The Nailounge, 444 Chiswick High Rd, Chiswick, London, W4 5TT, United Kingdom Salary: £41,700 per annum Employment Type: Full-time, Permanent About The Nailounge: The Nailounge is a premier nail and beauty salon in Chiswick, London, renowned for delivering an indulgent, high-quality, and professional beauty experience. Since opening in 2024, we have grown rapidly, earning a reputation for excellence, innovation, and exceptional customer service. We are now seeking a dynamic Business Development Executive to support and drive the next stage of our growth. Role Overview: The Business Development Executive will play a key role in driving client engagement, expanding our brand presence, and supporting operational excellence. This is a strategic position for a digital-savvy, proactive, and growth-oriented professional who is committed to long-term success and willing to relocate to Chiswick if necessary. The successful candidate will support the leadership team in business expansion initiatives, operational management, and potential acquisition activities. Key Responsibilities: Business Development & Growth • Identify and pursue new business opportunities, including partnerships, collaborations, and potential acquisitions., • Develop and implement strategies to expand the salon’s client base, market presence, and revenue streams., • Support leadership oversight in evaluating and executing growth initiatives, including market research and competitor analysis. Client Engagement & Digital Marketing • Manage and enhance client engagement across digital platforms, including social media, email marketing, and online booking systems., • Design and execute campaigns to drive client retention, loyalty, and acquisition., • Analyze client feedback and engagement metrics to optimize digital strategies and service offerings. Operational Support • Assist in managing the operational complexity of a rapidly growing salon, including scheduling, workflow optimization, and process improvement., • Support the leadership team in monitoring business performance, key metrics, and profitability., • Ensure seamless communication across teams to maintain high standards of service delivery and client satisfaction. Strategic Initiatives & Expansion • Contribute to long-term planning and expansion strategies, including new service lines, locations, or acquisitions., • Conduct due diligence and support the execution of business expansion opportunities., • Collaborate closely with management to ensure strategic objectives are achieved efficiently. Requirements: • Proven experience in business development, preferably within the beauty, wellness, or luxury service sector., • Strong digital skills, including social media management, client engagement tools, CRM systems, and marketing analytics., • Exceptional communication, interpersonal, and negotiation skills., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment., • Strategic thinker with strong problem-solving abilities and operational awareness., • Willingness to relocate to Chiswick, London, and commit long-term to the company’s growth journey., • Experience supporting leadership oversight or expansion initiatives is highly desirable. Personal Attributes: • Proactive, self-motivated, and results driven., • Creative thinker with a passion for innovation and continuous improvement., • Strong attention to detail and commitment to excellence in execution., • Collaborative mindset with the ability to work closely with teams and external partners. What We Offer: • 28 days paid leave (including bank holidays), • Competitive salary and performance-based incentives., • Opportunity to play a key role in a rapidly growing, reputable salon., • Exposure to strategic decision-making, business expansion, and operational leadership., • Professional development and training opportunities., • A supportive, dynamic, and creative working environment in the heart of Chiswick.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: • Extend a warm welcome to guests., • Share your food knowledge with guests to assist in their choices., • Handle payment transactions., • Manage stock efficiently to reduce wastage and report shortages., • Maintain cleanliness and order in your area., • Adhere to daily cleaning schedules., • Uphold high standards in appearance, uniform, punctuality, and conduct., • Safely store and rotate deliveries (FIFO)., • A generous 50% discount at any Urban Greens location., • Enjoy a complimentary meal during your shift., • Uniforms will be provided., • You'll have the benefit of 28 days of annual leave., • Choose between full-time or part-time positions, all with the security of permanent contracts., • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
Join the Bodean’s BBQ Family – We’re Hiring a Chef de Partie! At Bodean’s BBQ, we’re proud to serve the best BBQ this side of the Atlantic – bold flavours, slow-smoked meats, and warm hospitality. We’re passionate about great food and outstanding service, and we’re looking for a Chef de Partie who’s ready to step up, learn, and grow with us. Whether you're a strong Chef looking for your next move or an experienced Chef de Partie looking to bring your skills to a fun, fast-paced kitchen, this is your chance to join a team that brings serious flavour to London’s food scene. ⭐ What We Offer: Full training and development programme Flexible working hours Delicious meals on shift Staff discounts across all venues Company pension scheme A supportive, team-focused kitchen culture Real career progression opportunities Key Responsibilities: Prepare and present dishes in line with Bodean’s quality standards Take responsibility for a section and assist in leading kitchen shifts Maintain excellent food hygiene and safety practices Assist in training and developing junior chefs Communicate effectively with the team during busy services Support with stock checks, deliveries, and kitchen organisation ✅ What We’re Looking For: At least 1 year of experience as a Chef de Partie Passion for quality food, BBQ, and working in a high-energy environment Strong understanding of kitchen equipment and food safety A team player with a can-do attitude and willingness to learn Organised, calm under pressure, and keen to take the next step in your career If you’re ready to turn up the heat and grow with one of London’s best-loved BBQ brands, APPLY NOW and join our Bodean’s family! Due to high levels of interest, this vacancy may close early – don’t miss out!
We are currently seeking a reliable and hardworking individual to join our kitchen team as a Kitchen Porter. The Kitchen Porter will play a crucial role in maintaining cleanliness and organization in the kitchen, assisting with basic food preparation tasks, and supporting the overall efficiency of kitchen operations. Benefits & Rewards: Competitive Industry pay (based on salary & Tronc) A Management Career Development Programwhich includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract - Full Time Guaranteed 10 hours minimum contract - Part Time Responsibilities: Ensure cleanliness and sanitation of kitchen equipment, utensils, and work areas. Wash dishes, pots, pans, and other kitchenware. Assist in receiving deliveries and storing supplies in designated areas. Empty rubbish bins and dispose of waste in designated waste areas. Support kitchen staff by performing basic food preparation tasks, such as peeling vegetables or portioning ingredients. Ensure chemicals and cleaning equipment are continuously stocked, i.e. blue roll & sanitizer. Requirements: No previous experience is required, although experience in a kitchen environment is preferred. Ability to work efficiently in a fast-paced environment. Ability to lift and carry heavy objects and stand for extended periods. Good level of Health & Safety knowledge. Good communication and teamwork skills.
We are looking for a highly organised and motivated Event Coordinator to play a key role in the planning and delivery of professional events. This position involves working closely with colleagues, participants, sponsors, and suppliers to ensure each event is delivered smoothly, on time, and to a high standard. Key Responsibilities Liaise with all event participants, including speakers, sponsors, delegates, and suppliers. Database creation and maintenance of all participants. Assist in the planning, scheduling, and coordination of event programmes. Manage the production and delivery of event materials (agendas, signage, delegate information). Ensure branding and sponsorship commitments are fulfilled across all event activities. Oversee logistical arrangements with venues, catering, and technical providers. Support delegate registration and provide on-site assistance during events. Act as a central point of contact for participants before, during, and after events. Assist with post-event evaluation and reporting. Person Specification Essential: Excellent organisational and multitasking skills. Strong communication and relationship-building abilities. Ability to remain calm under pressure and solve problems quickly. Good attention to detail, with a focus on presentation and quality. IT literacy, including Microsoft Office applications. Desirable: Previous experience in event coordination or administration. Familiarity with event registration systems or CRM tools. Interest in marketing and communications related to events.
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: - Greet customers with a warm and friendly demeanor. - Take orders accurately and efficiently, ensuring special requests are noted. - Maintain a clean and organized front of house area, including dining and service areas. - Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. - Handle customer payments and transactions with precision. - Uphold excellent customer service standards and address customer concerns professionally. - Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: - Ensure food safety and sanitation standards are met at all times. - Maintain kitchen equipment and utensils in good working condition. - Assist in inventory management and restocking supplies as needed. - Work closely with the kitchen team to coordinate orders efficiently. Qualifications: - Minimum of 3 years of experience in both front of house and kitchen roles. - Demonstrated ability to multitask in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail in both food preparation and customer service. - Knowledge of food safety and hygiene practices. - Ability to stand for extended periods and lift moderately heavy objects. - A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. Shift starts from weekday 6pm- 2am Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience
Job description Job Summary We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques. Duties Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter. Assist with food preparation in accordance with kitchen standards and food safety regulations. Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes. Employ basic maths skills to process transactions accurately and handle cash responsibly. Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals. Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards. Qualifications Previous experience in a restaurant or culinary environment is advantageous but not essential. Strong knowledge of food safety practices is preferred. Excellent communication skills and a passion for providing outstanding guest services. Ability to work collaboratively within a team while also being self-motivated. Basic maths skills for handling transactions and processing orders efficiently. Strong time management skills to handle busy periods effectively. A willingness to learn and adapt in a fast-paced environment, with a focus on helping others. Join us as a Front of House Team Member and be part of an exciting culinary journey where your contributions make a difference! Job Types: Full-time, Permanent Pay: £12.21-£14.00 per hour Expected hours: 40 per week Additional pay:Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Sunday Weekend availability Work Location: In person
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) • Remote interview process. - Sanitisation, disinfection or cleaning procedures in place, • Job Types: Part-time, Permanent, • Pay: £11.50 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
Job Summary: We are looking for a hardworking and reliable Kitchen Porter to support our kitchen team. The role involves maintaining cleanliness, hygiene, and organization in the kitchen to ensure smooth daily operations. Key Responsibilities: Wash and sanitize dishes, pots, pans, and utensils. Keep kitchen areas, equipment, and floors clean and tidy. Assist with basic food preparation when required. Empty bins and manage waste disposal safely and efficiently. Receive and store deliveries in the correct areas. Support chefs and kitchen staff with general tasks. Skills & Qualities: Strong attention to cleanliness and hygiene standards. Ability to work quickly in a fast-paced environment. Team player with good communication skills. Reliable, punctual, and willing to learn. Requirements: Previous experience in a similar role is helpful but not essential. Flexibility to work shifts, including evenings and weekends. Physical stamina to handle a busy kitchen environment.
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £18-19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
Location: London (various sites) Job Type: Full-time / Part-time Job Overview: We are currently seeking reliable and hardworking Warehouse operatives to join our team in London. This role involves general warehouse duties, with a focus on loading stock into transit vans for deliveries. If you’re physically fit, dependable, and work well in a fast-paced environment, we’d love to hear from you. Key responsibilities: 1. Load and unload stock from delivery vehicles, primarily transit vans, 2. Ensure items are handled carefully and packed securely for transport, 3. Pick and pack orders accurately, 4. Organise and maintain a clean, safe warehouse environment, 5. Follow all health and safety procedures, 6. Assist with stock checks and inventory when required
Two experienced Prep Chefs wanted! Location: B Street Deli, 88 Bermondsey St, London SE1 3UB Hours: 7 AM - 4 PM, 5-6 days per week Capacity: Preparing food for 25-seat deli with high takeaway volume + French restaurant prep Specialties: Deli preparations, French cuisine prep, salads, sandwiches, meat preparation Are you passionate about food preparation and dedicated to maintaining exceptional quality standards? Do you thrive in a fast-paced kitchen environment? If so, we want YOU to join our fantastic production kitchen team at the B Street Deli! About Us: Nestled in the heart of Bermondsey street, the B Deli has been serving up delicious deli fare for the past 20 years. Our menu features an array of sandwiches, bakery items, cheeses, charcuterie, salads, soups, and more, perfect for a satisfying breakfast or lunch. As the day transitions into evening, the Deli transforms into a wine bar, where guests can enjoy charcuterie boards and tapas-style dishes. Your role would supports both our beloved Deli and our French restaurant, ensuring consistent quality and timely preparation for all our venues. What You'll Do: Prepare high-quality salads, sandwiches, and meat preparations for both deli and French restaurant service Execute precise knife work and food preparation techniques to our exacting standards Place orders for the next day and approve deliveries Assist in daily prep lists, ensuring all items are ready for service times Maintain strict food safety and hygiene standards in compliance with health regulations Collaborate with our close-knit kitchen team to ensure smooth operations across both venues Support inventory management and help minimise food waste through efficient prep practices Be a quality ambassador for our establishments, taking pride in every dish. What We're Looking For: Previous experience as a prep chef, line cook, or similar role in a professional kitchen environment, 2 years minimum A passion for culinary excellence and attention to detail Strong knife skills and knowledge of food preparation techniques The ability to work efficiently in a fast-paced environment while maintaining quality standards A team player who enjoys working collaboratively and is looking for a long-term opportunity Reliability and punctuality - our team depends on you! What We Offer: A supportive work environment where you can develop your culinary skills Competitive pay: Starts at £13/hour Expected hours: 45 per week (5-6 days) Staff discounts on our delicious offerings and free staff food Opportunities for growth and advancement within our group The chance to be part of a close-knit team where every contribution is valued Early finish time allows for work-life balance If you're ready to work in a dynamic kitchen environment supporting both our beloved Deli and French restaurant, we'd love to hear from you! Job Type: Full-time Pay: Starts at £13 per hour Expected hours: 45 per week Schedule: 7 AM - 4 PM, 5-6 days per week Benefits: Discounted or free food Early finish time for work-life balance Growth opportunities within restaurant group Work Location: In person
Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.
Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: • Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish., • Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy., • Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy., • Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift., • Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary., • Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders., • Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: • How many hours do you need? We work around you!, • Flexible working hours, • Uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free meals while you’re on shift!, • Opportunity to grow within the company – we’re opening new sites soon! Requirements: • Previous experience in a customer-facing role (preferred), • Great communication and interpersonal skills, • Attention to detail, especially when packing orders, • Comfortable working with tills and handling transactions, • Positive and proactive attitude, • Able to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼
We’re an indipendent Italian café and restaurant looking for a talented, adaptable individual to join our team as a Barista & Kitchen Assistant/Chef (Italian Speaker). This versatile role requires someone who can seamlessly switch between preparing high-quality coffee and assisting in the kitchen, depending on the day’s demands. About the Role Hours: Monday to Friday, with an early start and early finish (no late nights and weekends off!). Responsibilities: • Prepare and serve coffee, teas, and other beverages to a high standard., • Assist in the kitchen with food preparation and cooking as needed., • Maintain cleanliness and hygiene standards in both café and kitchen areas., • Adapt to the needs of the day, whether working on the coffee machine or helping with kitchen tasks., • Support stock management (receiving deliveries, restocking supplies)., • Ensure excellent customer service and a welcoming atmosphere at all times. What We’re Looking For • Previous experience as a barista, kitchen assistant, or chef (training will also be provided)., • A love for Italian cuisine and passion for delivering excellent service., • Flexibility and willingness to adapt to different tasks and responsibilities., • Strong attention to detail and commitment to high standards of quality., • A reliable, team-oriented individual who thrives in a small, dynamic environment., • Good communication skills and a proactive attitude., • Italian speaker (mandatory) Why Join Us? • Career growth potential – possibility to progress into a Shop Manager role., • Opportunity to develop your skills in a supportive environment., • Be part of a friendly, close-knit team., • High work/life balance - Enjoy a stable weekday schedule with no weekend shifts., • Work in an authentic Italian café and restaurant with a loyal customer base.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN SOHO As we expand locally and globally, we’re excited to announce our newest venue in Soho—our most thrilling location yet! This is your opportunity to help shape the future of Clays in the UK’s most vibrant city. We're bringing the energy, excitement, and signature Clays experience to Soho, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. WHATS THE GIG, YOU ASK? The Commis Chef is responsible for preparing consistent, high-quality food products for our guests.You will also be responsible for assisting the CDP and Sous Chef in cooking and ensuring that all stations are clean. Your will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. DUTIES AND RESPONSIBILITIES • Assisting Senior Kitchen colleagues in their daily duties, • Assist in preparing and cooking elements of high quality dishes under guidance of Chef De Partie, • Check and receive deliveries following company and legal requirements, • The ability and willingness to learn and retain knowledge in a fast paced kitchen, • Continually developing culinary knowledge to produce high-quality dishes SKILLS AND ATTRIBUTES • Ability to work under pressure, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure, • Always looking for opportunities to improve your knowledge and abilities WHAT YOU'LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
supervise deliveries collect samples drop off samples keep showroom and ware tidy answer telephones take massages reply to emails
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN AS WE GROW As we expand both locally and internationally, we’re thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: • To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing., • To provide training and support to all junior colleagues., • Communicate effectively with both kitchen colleagues and front-of-house colleagues., • Ensure the quality of the food and service delivered are to our standards and within execution times, • Ensure all food safety procedures are followed daily., • Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef., • Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables., • Ensuring delivery of colleague meals for the in-venue team daily., • Take initiative and demonstrate aptitude and desire to continue to further your career., • Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • At least 3 years of experience within a similar role desirable., • Culinary diploma from a recognised institution or higher., • Excellent communication and computer skills., • Training and coaching skills., • First Aid (not essential)., • Competency in Stock procurement (training will be provided for our platform)., • Food hygiene level 2 (training to level 3 will be provided)., • Understanding of Food Safety record keeping (training will be given on our platform)., • High-volume kitchen experience., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Residential Support Worker Role To support the learning, emotional and social needs of children/young people within the residential home. Residential Support Worker will be required to participate in recording, monitoring and evaluating individual child strategies/support. Duties This job description describes in general the normal duties which the post-holder will be expected to undertake. However, the job or duties described may vary or be amended from time to time without changing the level of responsibility associated with the post. Hours of Work Day Shift 8am to 8.30pm / Night Shift 8pm to 8.30am Responsibilities: 1. Assist in the educational, social, emotional and behavioural development of children/young people under the direction and guidance of Management and support., 2. To assist management to develop the house and its environment ensuring that the highest standards of care prevail for each individual child/young person, within the guidelines of the stated model of care., 3. Assist in the implementation of Personal Education Programmes for children/young people and help monitor their progress., 4. Assist in the implementation of Individual Care Plans for children/young people and help monitor their progress., 5. To provide and support the provision of primary care for each child/young person and help them develop healthy attachments., 6. While on rota in the house, under supervision of the house management, be responsible for the care of children/young people as delegated by the senior staff., 7. To participate in sleeping in duties as required., 8. To maintain and promote good relationships with other professionals, team members and management, other sections within Caridon, parents, other agencies and professionals., 9. Support, monitor and evaluate the children/young people’s emotional and behavioural difficulties and help develop their social skills., 10. To ensure that Health and Safety of the children/young people and the home is monitored in accordance with the relevant legal requirements and good practice., 11. To participate in staff training, which is mandatory training, and all other mandatory training., 12. To be available whilst on duty to participate in on going supervision with a member of the Management Team and through this supervision develop an understanding of the behaviour of the children/young people., 13. To develop specific pieces of work with children/young people as directed and supervised by the Registered Manager/Deputy Manager., 14. To ensure high standards of communication involving checking and completing daily records, message book, diary and any other documentation in accordance with our developing best practice., 15. To contribute to the children/young people’s development through a variety of means including play, excursions, and other social opportunities in an individual and group setting both inside the home and outside appropriate to children/young people’s needs. Standards and Quality Assurance:- 1. Support the aims and ethos of Caridon as outlined in the Statement of Purpose., 2. Set a good example in terms of dress, punctuality and attendance., 3. Attend all staff meetings., 4. Undertake professional duties that may be reasonably assigned by the Management., 5. Undertake other reasonable duties from time to time as required. Health & Safety: 1.To maintain an awareness and observation of Fire and Health & Safety Regulations. Equal Opportunities: 1. To contribute to the development, establishment and implementation of clear Equal Opportunities objectives for the service which promote equality for all children/young people and members of staff and formulate equality targets and performance measures for both employment and service delivery., 2. To promote a positive approach to all potential and current children/young people and ensure that services under the posts control reflect this approach. Qualifications: 1. Hold the Level 3 Diploma for the Children and Young People’s Workforce, or be prepared to work towards following a successful six month probation.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.