Sales Manager - 12 Month MAT COVER
1 day ago
Clapham
We’re on a mission to be the nation’s most-loved neighbourhood restaurant. Think sunshine-filled food, seriously good vibes, a team that’s got each other’s backs, and there's always a dog snoozing under someone's table. At Megan’s, we’re all about bringing people together. Whether it’s a birthday brunch, engagement party, wedding celebration, baby shower, work social or just an excuse to gather friends around a table, we believe every occasion deserves to feel special. We’re now looking for a Sales Manager to help make Megan’s the go-to place for celebrations in every neighbourhood we call home. This is a brilliant opportunity for someone who loves hospitality, thrives on building relationships and gets a buzz from turning enquiries into unforgettable experiences. What you'll be doing Driving sales & growing bookings Build strong relationships within our local communities to generate private hire, group dining and event bookings. Convert enquiries into confirmed bookings through exceptional communication and guest care. Identify new opportunities to drive covers, revenue and awareness across our restaurants. Work closely with restaurant teams to maximise sales opportunities and ensure every enquiry receives a warm Megan’s welcome. Owning the guest journey Manage every stage of the booking process, from first enquiry through to the event itself. Coordinate pre-orders, guest requirements, event details and run sheets to ensure a seamless experience. Act as the key point of contact for guests, making planning feel easy, enjoyable and stress-free. Deliver a level of hospitality that leaves guests recommending Megan’s long after the event has finished. Managing bookings & systems Be the expert in our booking platforms, particularly Design My Night. Ensure diaries are optimised, accurate and set up to maximise sales opportunities. Monitor enquiry trends, conversion rates and booking performance, using insight to continuously improve results. Support reporting and forecasting around events and private hire performance. Building community connections Develop and nurture relationships with local businesses, charities and community groups. Support local partnerships, activations and events that strengthen Megan’s presence within the neighbourhood. Help position Megan’s as the first choice for celebrations, gatherings and special occasions. Represent the brand with warmth, personality and genuine enthusiasm. Bringing events to life Be present for key events and private hires where needed, ensuring everything runs smoothly. Work closely with operational teams to deliver memorable guest experiences. Troubleshoot calmly, think ahead and make sure every detail is taken care of. Celebrate the wins and help create moments guests will remember for years to come. What we're looking for Previous experience in multi-site hospitality sales, events, or private hire A natural relationship builder who loves meeting people and creating connections. Strong sales ability, with confidence converting enquiries into bookings and revenue. Excellent organisation skills with exceptional attention to detail. Experience using booking platforms, ideally Design My Night. A proactive, self-motivated approach and the ability to work independently. A genuine passion for hospitality and creating unforgettable guest experiences. Someone who brings energy, personality and community spirit to everything they do. Why join Megan's? Be part of a team that lives by our values: Team Player, Results Driven, Adaptable, Grit. Growth opportunities in a fast-expanding restaurant group. Plenty of upskilling opportunities through our apprenticeship programs. Dog friendly office and restaurants - please bring your fluffy four-legged friends to work! Competitive salary, perks & the chance to grow with one of the most exciting hospitality brands in London. Perks & Treats ✨ 50% off when you dine with your favourite people Plenty of fun, feel-good team socials Access to our Employee Assistance Programme - free, confidential support 24/7 including mental health sessions Early access to wages through Stream Long service awards and celebrations - think fancy meals out and relaxing weekends away ️ Free, delicious Megan’s food & drinks for lunch every day Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us Ongoing training & real progression opportunities - if you want to grow professionally, we’ll back you through fully funded programmes. Get involved in new openings as we grow If you love hospitality, and get a genuine buzz from turning enquires into revenue making events - this one’s for you.