Facilities Manager (M&E)
hace 1 día
London
Facilities Manager (Hard Services), London, c£60k plus great package and holiday allowance Our client is a market leading provider of serviced office space. Within their portfolio are a number of buildings where they have responsibility for the entire property on 'full repairing leases'. As Facilities Manager you will take full ownership of the plant and hard FM operations. Working in close partnership with the Property Manager, Compliance Manager, Soft FM Manager, and Maintenance Manager, your mission is to ensure the seamless, safe, and efficient day-to-day operation and long-term upkeep of all managed buildings. This is a critical operational role that sits at the heart of the building management function, requiring both technical expertise and strong stakeholder management skills. You will be: • Owning Hard FM & Plant Operations: Taking full accountability for the performance, maintenance, and reliability of all building plant, mechanical, electrical, and plumbing (MEP) systems across the portfolio. • Collaborating Across the Management Team: Working hand-in-hand with the Property Manager, Compliance Manager, Soft FM Manager, and Maintenance Manager to deliver a joined-up, high-quality building management service. • Managing Planned & Reactive Maintenance: Overseeing the delivery of all planned preventative maintenance (PPM) programmes and ensuring reactive works are completed to agreed SLAs with minimal disruption to occupiers. • Managing Contractors & Suppliers: Sourcing, appointing, and holding accountable all hard FM and plant-related contractors, driving performance improvement and value for money across the supply chain. • Monitoring Building Performance: Keeping a close eye on building systems and plant performance through regular inspections, audits, and data review, identifying risks and opportunities for improvement proactively. • Supporting Capital Works & Upgrades: Working closely with the Projects team to support planned capital expenditure programmes, plant replacements, and building improvement projects from a technical FM perspective. • Ensuring Compliance & Safety: Working in close partnership with the Compliance Manager to ensure all plant and building systems meet statutory and regulatory requirements, supporting a safe environment for all occupants. • Budget Management: Managing the FM budget for plant and hard services, forecasting maintenance spend, and identifying efficiencies without compromising on quality or safety. • Providing Technical Expertise: Acting as the go-to technical authority for plant and hard FM across the business, advising internal teams and clients on matters relating to building operations and infrastructure. About You You will have: • Essential Qualification: A relevant technical or FM qualification (e.g., HNC/HND in Building Services Engineering, IWFM membership, or equivalent). NEBOSH National General Certificate is desirable. • Proven Experience: Demonstrable success in a multi-site hard FM, building services, or plant operations management role, ideally within a commercial office or Facilities Management portfolio. • Technical Expertise: A strong working knowledge of building plant and MEP systems, including HVAC, BMS, electrical distribution, plumbing, lifts, and associated maintenance requirements. • Contractor Management Skills: Experience managing third-party FM contractors and supply chains, with a track record of improving service delivery and holding suppliers accountable to agreed KPIs and SLAs. • Collaborative Working Style: The ability to work effectively as part of a broader management team-coordinating with property management, compliance, soft FM, and maintenance colleagues to deliver a seamless operation. • Proactive Problem-Solving: A hands-on, solutions-focused approach to managing building issues, with the confidence to make decisions quickly and escalate effectively when needed. • Excellent Communication: Strong written and verbal communication skills, with the ability to brief senior stakeholders, liaise with clients, and manage contractor relationships professionally. • Budget Awareness: Experience managing FM budgets, forecasting maintenance costs, and identifying cost efficiencies across a portfolio. Package Details • A competitive salary band £50,000 - £60,000, • Generous stock option scheme, • 28 days holiday + Bank Holidays, • Up to 12 weeks of paid parental leave, • Pregnancy loss support leave, • Regular socials. We love a good party, • Team socials on a Thursday, • Financial benefits: Octopus MoneyCoach, Cycle to Work scheme, and Season Ticket Loans • Medical and ental health support through Doctor Care Anywhere and WellHub