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  • Restaurant Manager
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    Restaurant Manager
    10 hours ago
    £30000–£35000 yearly
    Full-time
    Barking

    I have just set up a new restaurant in Barking Riverside. The restaurant is situated in the commercial space of a new build residential development. The master plan for barking riverside involves the construction of 21,850 new homes and there are currently 4,000 occupied dwellings. The Spot is the first and only restaurant that serves this development and I am looking for a dedicated, driven and ambitious restaurant manager to take over the day to day management of this location while I focus on securing the next 2 locations and subsequent expansion of The Spot across London. I have invested heavily into the project and I’m looking for someone to drive sales both in store and on the delivery apps. I have also engaged a marketing company to drive forward the socials in parallel to the work you will be doing. I would expect you to manage every aspect of the business from ordering stock and supplies, daily prep, managing rotas and working to budgets to ensure costs are kept low and margins high, engaging the local community and finding new ways to drive sales. In terms of what we do, we are a Mexo -American restaurant and a modern interpretation of the American diner. The menu consists of tacos, wings, sliders, po’ boys and salads. I am also considering operating some dark kitchens out of the same premises so if you have a passion for cooking, we can work together to develop a new restaurant menu specifically for the delivery apps. I’m thinking along the lines of smash burgers etc. The successful candidate would become my right hand person when it comes to the restaurant and hospitality arm of my businesses and if you help me grow, I will ensure your route for progression remains open, accessible and fast paced. The role will involved performance related bonuses/incentives on top of the basic salary. If you are interested, please get in touch with a CV and we can arrange a suitable time to meet at the restaurant for a further discussion.

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  • Bar manager 2
    Bar manager 2
    4 days ago
    Full-time
    London

    Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

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  • Marketing Executive
    Marketing Executive
    10 days ago
    £30000–£35000 yearly
    Full-time
    London

    Company: Frenchies Ltd Location: Office 3, Unit A2, The Big Yellow Self Storage, 25 Alfreds Way, Barking, England, IG11 0AG Hours: 37.5 hours per week About Frenchies Ltd Frenchies Ltd is looking for a Marketing Executive to plan and deliver marketing campaigns that grow our brand, reach new customers, and support the wider business. You will work closely with the leadership team and take ownership of day-to-day marketing activity across channels. The role As Marketing Executive, you will: • Plan, create, and manage marketing campaigns across digital and offline channels, • Manage the company’s social media presence and produce engaging content, • Write and edit copy for web pages, email newsletters, and promotional material, • Track campaign performance and report on key metrics such as reach, engagement, and conversions, • Support market research and competitor analysis to inform strategy, • Coordinate with designers, suppliers, and external agencies where needed, • Maintain brand consistency across all materials What we’re looking for • Proven experience in a marketing role, or a strong portfolio from a relevant internship or placement, • Excellent written and verbal communication skills, • Confidence with social media platforms and content creation tools, • Familiarity with analytics tools such as Google Analytics, • Strong organizational skills and the ability to manage several projects at once, • A creative mindset with an eye for detail, • Experience with email marketing platforms or CRM systems is a plus What we offer • 37.5-hour working week, • Pension Scheme How to apply Apply on jobtoday. We review applications as they arrive and may close the vacancy early once a suitable candidate is found.

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  • Heritage Engagement Officer
    Heritage Engagement Officer
    11 days ago
    £20 hourly
    Part-time
    Dagenham

    Heritage Engagement Officer Location: Kingsley Hall Church and Community Centre in the London Borough of Barking and Dagenham Salary: £10,400 pa Contract hours: 10 hours per week, including some evening and weekend work Contract type: 2-year fixed term salary Reporting to: The Heritage Project Lead About the Project: Kingsley Hall has been awarded a grant by The National Lottery Heritage Fund to deliver an exciting new project: “HELPING COMMUNITIES LIVE-WELL – ONE HUNDRED YEARS OF HERITAGE” This exciting project takes a resident-led approach to developing and testing co-designed heritage ‘legacy learning resources’ intended to generate income to feed back into the project. This will include recruiting volunteers for storytelling and preserving materials, leading to the creation of tours, centenary merchandise and games. It will repurpose our spaces to create accessible celebratory experiences that showcase Kingsley Hall’s heritage in preparation for its 100year centenary in 2029. It will uncover and harvest untold social heritage of our community engagement for sharing and scaling. About the Role: To provide specialist heritage input into this exciting, strategic funded project that will make our heritage accessible for all, leading to the growth of our positioning as a centre for heritage and an authority in sharing our legacy learning to scale with other groups and communities. Closing date for applications: 1st November 2026

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  • Brand Ambassador
    Brand Ambassador
    13 days ago
    £2150–£3000 monthly
    Full-time
    Bexleyheath, Bexley

    Brand Ambassador – No Experience Needed | Direct Sales Location: Dartford Pay: Commission~Uncapped Earning Potential Schedule: Full-Time | 5–6 Days Per Week About the Role At SLK, in partnership with YBM Global we are looking for motivated, confident and ambitious individuals to join our growing sales team in Dartford. No experience is needed, as we provide full training, ongoing coaching and opportunities to develop valuable sales, communication and business development skills. You will represent established brands face-to-face, engaging with customers in residential areas and helping them discover products and services that suit their needs. What You’ll Be Doing • Represent established brands through direct sales., • Engage with customers face-to-face and build rapport., • Develop communication, negotiation and sales skills., • Work towards individual and team targets., • Participate in business development and leadership training. What We Offer • Full training and ongoing support from day one., • Commission-only earnings with uncapped potential., • Performance-based rewards and team incentives., • Travel opportunities and team events., • Progression opportunities into leadership and management., • A supportive, ambitious and energetic team environment. What We’re Looking For • Must be 18 or over and eligible to work in the UK., • Confidence when communicating with new people., • A positive attitude and strong work ethic., • Motivation to learn, improve and achieve targets., • Availability to work 5–6 days per week., • Willingness to work outdoors and travel between residential areas. Ready to Get Started? If you’re ambitious, enjoy meeting new people and want to develop your sales skills while earning based on your performance, we’d love to hear from you. Apply today through JobToday to be considered for the next stage.

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  • Sales Executive
    Sales Executive
    15 days ago
    £2100–£2900 monthly
    Full-time
    Dartford

    Sales Executive | 23RD CLUB 📍 Location: Dartford 📅 Job Type: Full-Time | 5–6 Days Per Week 🚀 Ready for a New Challenge? Want to build confidence, meet new people and develop valuable business skills? At 23RD CLUB in association with YBM GLOBAL, with is looking for motivated, outgoing and ambitious individuals to join our growing team in Dartford. No previous experience is required! We provide full training, ongoing mentoring and opportunities to develop your communication, sales and leadership skills in a fast-paced, team-focused environment. What You’ll Be Doing • Represent established brands through face-to-face direct sales., • Engage with customers in residential areas and explain products and services., • Build rapport and develop strong communication skills., • Work towards individual and team sales targets., • Participate in training, team activities and leadership development. 🌟 What We Offer • Full training and ongoing coaching from day one., • Performance-based rewards and recognition., • Opportunities to develop professionally and progress into leadership., • Team events, networking and travel opportunities., • A supportive, energetic and ambitious team environment. 👊 What We’re Looking For • Aged 18 or over and eligible to work in the UK., • Confident and comfortable speaking with new people., • Positive attitude, reliability and a strong work ethic., • Willingness to learn, take feedback and work towards targets., • Availability to work 5–6 days per week., • Comfortable working outdoors and travelling between residential locations. Ready to Get Started? If you’re ambitious, enjoy meeting people and want to develop practical sales and business skills, we’d love to hear from you! Apply today through JOB TODAY and take your next step with 23RD CLUB.

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  • TikTok Live Presenter
    TikTok Live Presenter
    1 month ago
    £12.5–£18 hourly
    Part-time
    Belvedere

    Full job description TikTok Live Presenter – Lash Brand Location: Belvedere/Erith, Bexleyheath, Dartford (Hybrid) MUST LIVE CLOSE TO THIS AREA Job Type: Part-time, Freelance Pay: £12.50–£18.00 per hour About Us We are a growing Lash brand specialising in premium professional and DIY false lashes, with a strong focus on comfort, style and everyday confidence.We are expanding our presence on TikTok and are looking for a confident and engaging TikTok Presenter. TikTok Live Presenter To represent our brand during live streams. Whether you already have experience with TikTok Live or are looking to develop your skills, we welcome individuals who are enthusiastic, professional, and eager to learn. Role Overview As a TikTok Live Presenter, you will host live sessions showcasing our lash products, engage with viewers in real time and help build brand awareness while supporting sales through TikTok Live. Key Responsibilities • Host engaging TikTok Live sessions to demonstrate our lash products., • Clearly explain product features, benefits and application techniques., • Interact with viewers in real time by answering questions and encouraging engagement., • Communicate our brand story, product range and values in an authentic and professional manner., • Encourage viewers to follow our account and purchase featured products during live sessions., • Share feedback on customer questions, product performance and successful live content., • Maintain a professional, positive and brand-appropriate image during all live broadcasts. Requirements We are looking for candidates who: • Are confident and comfortable speaking on camera., • Have excellent spoken English (native or near-native proficiency preferred)., • Present themselves professionally and are able to represent a beauty brand with confidence., • Have strong communication and interpersonal skills., • Have a genuine interest in beauty, makeup and false lashes., • Are reliable, punctual and open to feedback., • Can commit to regular live sessions, including some evenings and weekends where required. Desirable Experience The following experience would be advantageous but is not essential: • Previous experience as a TikTok Live Presenter, live streamer or content creator., • Experience within the beauty, cosmetics or fashion industry., • Experience using TikTok Shop or other live-commerce platforms., • An existing TikTok, Instagram or other social media presence., • A basic understanding of live selling, customer engagement and sales conversion. What We Offer • Competitive hourly pay (£12.50–£20.00 per hour)., • Performance-based bonuses and commission on sales., • Free products and PR kits to test and present during live sessions., • Training and guidance on product knowledge, brand tone and live-selling skills., • Opportunity to grow with the brand through long-term collaboration., • A supportive and creator-friendly team environment where your ideas and feedback are valued.

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  • Beauty Therapist and Account Manager
    Beauty Therapist and Account Manager
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    Job Description: Salon Manager Company: AeroSpa (Airport Wellness & Beauty)London City Airport Reports to: Director Job Type: Full-time 30-37.5 hours - depening on preference About AeroSpa AeroSpa is a premium spa brand operating across UK airport terminals, offering travellers a moment of calm before they fly. Our services follow the AeroSpa journey — Relax, Refresh, Recover, Continue the Journey — delivered with a level of professionalism and warmth that reflects our brand. Role Purpose The Salon Manager is responsible for the day-to-day running of the salon, ensuring a seamless, high-quality guest experience, a motivated and well-presented team, tightly controlled stock, and strong footfall conversion from the departure lounge. This is a hands-on role: the Manager is expected to work on the treatment floor themselves as well as lead the team. Key Responsibilities Salon Operations • Oversee the day-to-day running of the salon, including rotas, opening/closing procedures, and health & safety compliance, • Ensure the salon consistently meets AeroSpa's brand and service standards, • Manage bookings, walk-ins, and treatment scheduling to maximise chair/table utilisation during peak departure times, • Report performance, incidents, and issues to the Director as required Stock Management • Order, receive, and manage stock levels for retail and treatment products, • Conduct regular stock takes and minimise waste, loss, and overstocking, • Maintain accurate stock records and flag reordering needs in good time, • Ensure products are displayed and rotated in line with brand guidelines Team Leadership & Motivation • Lead, motivate, and coach a team of therapists and front-of-house staff, • Run team briefings and on-the-day guidance to keep the team engaged, especially during high-pressure travel periods, • Foster a positive, professional team culture Promotion • Actively promote AeroSpa services and treatments to passengers in the departure lounge to drive walk-in bookings, • Represent the AeroSpa brand confidently when engaging with passengers and airport stakeholders Treatments • Deliver treatments personally as part of the working week, including:, • Manicures & pedicures / nail services, • Threading, • Massage, • Maintain full competency and up-to-date qualifications across the above treatments, • Uphold hygiene, safety, and hospitality standards on every treatment delivered Skills & Experience Required • Proven experience in a salon/spa management or senior therapist role is preferred, • Qualified and experienced in nail services, threading, and massage is preferred, • Strong leadership and people management skills, • Confident, outgoing communication style — comfortable approaching and engaging passengers, • Ability to work flexibly, including early mornings, evenings, weekends, and bank holidays in line with flight schedules, • NVQ Level 3 (or equivalent) in Beauty Therapy preferred; candidates with a minimum of 3 years' salon experience will also be considered Personal Attributes • Calm under pressure, especially during busy travel periods, • Highly organised with strong attention to detail, • A natural motivator who leads by example, • Sales-driven with a genuine passion for guest experience Salary £35,000 – £40,000 per annum depending on experience

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  • Digital Marketing Manager
    Digital Marketing Manager
    2 months ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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  • Area Manager
    Area Manager
    2 months ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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