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  • Team Member
    Team Member
    2 months ago
    £11.44 hourly
    Full-time
    London

    Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

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  • Head Chef
    Head Chef
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    Job Description: Head Chef / Deli Manager Role Title: Head Chef / Deli Manager Reports To: Business Owner Location: Hackney Salary: £40k Focus: Operational management, food safety compliance, stock control, and active leadership on the service line. • Peak Service Leadership: Actively run the pass/service area during all peak trading hours. This includes controlling the flow of orders (in-house and Deliveroo), ensuring tickets are cleared efficiently, and setting the pace for the team., • Quality Control (QC): Actively check the temperature and presentation of all outgoing food against the Recipe Book and Assembly Instructions. Immediately correct any variances on the line., • Workflow Implementation: Directly enforce the planned Split Kitchen Strategy on busy days, ensuring the Front/Service line and the Back/Prep Kitchen communicate and operate efficiently., • HACCP & Food Safety: Act as the nominated Food Safety Lead. Ensure strict compliance with all UK Food Safety regulations, including temperature control (Fridges ≤5∘C), cross-contamination prevention, and proper storage., • Compliance Records: Full utilisation of the TRAIL APP., • System Implementation: Immediately implement and manage all new operational documentation, including the Daily Check Sheet, Open/Close Procedures, Recipe Book, and Kitchen Prep List., • Deep Clean Management: Oversee the initial professional deep clean and establish daily/weekly cleaning rotas to maintain standards across all areas (kitchen, prep spaces, public areas, and toilets)., • Stock Management: Control all stock, ordering, and deliveries. Enforce strict FIFO (First In, First Out) rotation across all fridges and dry stores to eliminate waste (especially perishables)., • Full utilisation of Seamless back office system., • Ordering & Supplier Relations: Use the Order List and Supplier List to negotiate best value and minimise complexity. Conduct Supplier Comparisons as part of a 2-6 month plan to optimise ingredient costs., • Waste Reduction: Directly address and eliminate the current issues of over-ordering and rotten food. Log and report all waste weekly., • Staff Development: Manage, motivate, and mentor the existing team (Chefs, Baristas, KPs). Cultivate a culture of high work ethic, accountability, and procedural adherence., • Performance Management: Address underperformance decisively (specifically the current issues with stock control, duty of care, and following instructions)., • Rota Management: Create efficient staff rotas to meet demand while controlling labour costs. USE ROTA APP., • Culture: While focusing on systems, the manager must ensure a professional environment that enables the Barista team to maintain the "on-brand chatty vibe." 3. Requirements & Experience • Experience: 2-5 years of relevant culinary experience, ideally at a Sous Chef level or higher, with demonstrable experience in managing and running a fast-paced service line., • Knowledge: Comprehensive understanding of UK Food Safety/HACCP principles and documentation requirements., • Skills: Proven experience in stock management, inventory control, and cost reduction. Strong organisational, leadership, and communication skills. Exceptional ability to multitask between cooking, delegation, and management., • Motivation: Must be driven by growth and profit margin improvement through meticulous operational control.

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  • Office Administrator
    Office Administrator
    2 months ago
    £23000–£25000 yearly
    Full-time
    London

    About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities • Act as the first point of contact for client enquiries via phone, email, and in person, • Provide general administrative support to the team, including document preparation, data entry, and filing, • Schedule meetings, manage calendars, and coordinate appointments, • Maintain office supplies and liaise with suppliers and service providers, • Assist with onboarding new clients and maintaining accurate client records, • Support compliance and regulatory documentation processes, • Handle incoming and outgoing correspondence, • Ensure the office environment is well-organised and professional at all times Requirements • Previous experience in an administrative role, ideally within financial services or a professional services environment, • Excellent communication skills, both written and verbal, • Confident in dealing with clients and maintaining a high level of professionalism, • Strong organisational skills and attention to detail, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Ability to multitask and prioritise workload effectively, • A proactive and positive attitude Desirable • Experience working in a regulated environment, • Familiarity with CRM systems or financial software What We Offer • Competitive salary, • Supportive and collaborative team environment, • Opportunities for professional development, • Central London office location

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  • Client Relationship Manager (FINANCIAL SERVICES)
    Client Relationship Manager (FINANCIAL SERVICES)
    2 months ago
    £25000–£27000 yearly
    Full-time
    London

    Overview: The Client Relationship Manager will be responsible for building, maintaining, and developing long term relationships with clients in the financial services sector. The role requires a deep understanding of financial products and services, excellent communication skills, and the ability to deliver a high standard of client care. Key Responsibilities: • Act as the primary point of contact for a portfolio of clients, ensuring their needs are met efficiently and professionally, • Develop strong relationships with clients to understand their financial goals and provide tailored solutions, • Coordinate with internal teams to deliver consistent service and resolve client issues promptly, • Monitor client satisfaction and proactively identify opportunities for improvement, • Support business development initiatives by identifying opportunities to grow existing accounts and attract new clients, • Ensure all client interactions and records comply with regulatory and company standards, • Prepare regular reports on client activity, service delivery, and performance metrics, • Proven experience in a client relationship or account management role within financial services or a related industry, • Strong knowledge of financial products, investment solutions, or wealth management services, • Excellent communication and interpersonal skills with the ability to build trust and credibility with clients, • Strong analytical and problem-solving skills with attention to detail, • Ability to manage multiple priorities and work effectively under pressure, • Competence in CRM systems and Microsoft Office applications, • Bachelor’s degree in Finance, Business, Economics, or a related field (or equivalent professional experience), • Client focused and results driven, • Professional and confident manner, • Proactive and solution oriented approach, • Excellent organisational and time management skills, • Commitment to continuous learning and professional development

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