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Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements., • Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands., • Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary., • Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed., • Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback., • Conducting daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: • Problem solving abilities., • Leadership and team management skills, • Creativity, • A Detail orientated approach., • Project Management Skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Quality Assurance Manager This international food manufacturing business offers a supportive working environment with a strong focus on quality, innovation, and continued professional development. About the Quality Assurance Manager job The purpose of your role will be to lead and develop a team of Quality Auditors to ensure consistent standards and strong performance across all operations. You will oversee supplier quality, investigations, and customer complaints, ensuring issues are effectively resolved. Key tasks • Lead and develop a team of Quality Auditors providing direction, ongoing coaching and structured feedback to drive performance and consistency across all units., • Ensure full compliance with food safety legislation, continuously improving HACCP systems and maintaining HALAL standards, including preparation for annual certification., • Plan and manage a comprehensive audit programme covering hygiene, GMP, HACCP, glass and foreign body controls, while liaising with regulatory bodies to remain aligned with current legislation., • Oversee supplier quality through audits and collaboration with purchasing, ensuring all raw materials meet internal specifications, while managing non-conformance investigations, complaints and corrective actions., • Maintain accurate documentation and reporting, ensuring all specifications, recipes and procedures are controlled and up to date, while supporting senior leadership with data analysis, quality insights and continuous improvement initiatives. About You • The successful candidate shall have a strong technical background in high-risk environments and/or cook-freeze experience., • They will have experience in a similar QA or Technical Management role or be an exceptionally strong Assistant Technical Manager ready to step up, with proven experience leading a HACCP team, managing suppliers, and working with demanding customers in a fast-paced environment., • Your experience must include people management or previous experience of leading teams., • Experience with GFSI-recognised standards is required such as GFSI recognised standard such as BRC, FSSC 22000, Salsa etc. More details The Quality Assurance Manager job (ref:9045) is paying c. £50,000 according to your experience. The working hours are standard office hours with some flexibility. The site is in West London and is commutable from Feltham, Chiswick, Richmond, Southall, Hayes, Hounslow, Harrow, Greenford, Uxbridge, Leatherhead, Guildford, Acton, Maidenhead, Bracknell and surrounding areas. Alternate job titles – Technical Manager | Quality Manager | QA Manager | Head of Quality | Food Manufacturing QA Management Jobs | Food Industry QA Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. ‎‎‎If this role isn’t quite what you’re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK.

Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including Milan, New York, London, Dubai, Istanbul and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et. Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a HR Manager (London). This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization. Sounds like you? Then read the job description below and apply now. What do we look for? • Bachelor’s degree in Human Resources, Business Administration or a related field, • Minimum 5 years of experience in Talent Acquisition & Payroll, ideally in fast-paced environments such as hospitality or food & beverage, • Strong track record in hiring blue-collar workers and managing workforce with experience in dealing with labor unions, • Experience managing payroll processes and using payroll / HRIS software, • Excellent interpersonal and communication skills, capable of engaging and supporting employees and management at all levels, • Strong multitasking and time management skills; ability to prioritize under pressure What will you work on? • Lead the full HR function for Nusr-Et London, ensuring alignment with company values and full compliance with labor and employment law, • Oversee recruitment & selection, with strong emphasis on operational roles and blue-collar workforce; work closely with labor unions where relevant, • Develop and implement strategies to attract, engage, and retain top talent in hospitality in London, positioning Nusr-Et as an employer of choice, • Ensure strict compliance with health, safety, and workplace regulations as required by the authorities; develop and maintain local HR policies and procedures, • Maintain up-to-date employee handbooks, contracts, and related documentation; ensure all employment contracts are properly written, and include required terms (schedule, salary, benefits, etc.), • Serve as key HR partner for employees and leadership on employee relations, union negotiations, contracts, workplace issues, etc., • Drive training & development programs; support onboarding; create employee engagement and retention initiatives, • Collaborate with headquarters for HR strategy, reporting, and continuous improvement

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Junior Operations Manager | Premium F&B Brand | London The Client Our client is a fast-growing premium food & beverage brand with a strong reputation for quality and a well-established presence across hospitality, retail and e-commerce channels globally. The business has scaled steadily over a number of years and continues to see increasing demand across international markets. What makes the environment interesting is the complexity behind the product. Sourcing is global, supply cycles are not always straightforward, and there is a constant need to balance availability, quality, and cost. As a result, the operations and supply chain function plays a central role in how the business performs. The team is collaborative, hands-on, and used to working in a relatively lean structure. Individuals are given ownership early and are expected to contribute across multiple areas rather than operating in silos. With continued growth, there is a clear opportunity for someone to develop quickly and take on broader responsibility over time. The Role This role sits within the operations team and will take ownership of demand planning while also supporting wider supply chain activities, including production planning and network logistics. As the business grows, they are looking to bring in someone who can take more structured ownership of planning, improve how processes are run, and provide clearer visibility across demand and supply. Reporting into the COO, the successful candidate will be seen as someone who can grow into a more senior position, taking on greater ownership of planning and contributing to improvements across the wider supply chain function. Key Duties • Build and maintain demand forecasts, incorporating sales trends, seasonality, and commercial input, • Support production planning by maintaining planning tools and ensuring forecasts translate into clear supply requirements, • Contribute to the S&OP process, providing reporting and insight to support decision-making, • Take ownership of stock allocation across multiple warehouse locations to maintain target stock levels, • Oversee logistics execution in collaboration with internal and external partners, ensuring stock movements are completed accurately and on time, • Maintain and update ERP systems, ensuring data accuracy and timely transaction processing, • Monitor and report on key KPIs, highlighting risks relating to stock availability, ageing inventory, or supply constraints, • Act as a key point of contact for internal teams on stock availability and planning queries, • Identify opportunities to improve planning tools, reporting, and operational processes What the Client Would Like to See (Essential) • Experience in demand planning, supply planning, or a similar operations, supply chain or logistics focused role, • Strong analytical capability, with advanced Excel skills and confidence working with data, • Experience using ERP systems, • Ability to work independently, review data, and make informed recommendations, • Strong attention to detail and organisational skills, • Comfortable working across multiple areas of a supply chain in a fast-moving environment, • Clear communication skills and ability to work cross-functionally What We Would Like to See (Bonus) • Experience in a fast-growing or SME environment, • Exposure to logistics, warehouse operations, or stock allocation, • Experience supporting S&OP or integrated business planning processes, • Background in food & beverage, fmcg, consumer, beauty, health & wellness, retail or personal-care, • Experience with systems such as Cin7 (or similar ERP platforms), • Someone with the ambition and capability to grow into a leadership role as the function evolves Location: London Start-date: ASAP Salary: £40,000 – £48,000 per annum + bonus At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Information Security Manager This role blends hands-on technical security expertise with risk management, governance, and assurance, ensuring business objectives are supported while minimising cyber and data protection risks. As an Information Security Manager, you will drive security architecture decisions, lead incident response and vulnerability management efforts, and support secure digital transformation initiatives. You will also provide clear, risk-based guidance to stakeholders and senior leadership to strengthen the organisation’s overall security posture. Responsible for: • Developing and implementing IT Security strategy, policies, programs and procedures. Drive their implementation and maintenance across MHR – UK region, • Managing the daily IT Security operations of MHR – UK, • Providing IT Security consulting support across various business units within MHR UK, • Promoting IT Security Awareness amongst end users, • Working with key business stakeholders to incorporate IT Innovations and Process Improvements into their operations, • Managing and driving Special Projects or initiatives for the group as assigned by reporting officer. Key Responsibilities are: • Formulate, develop and implement IT Security strategy, policies, programs and procedures that are aligned to the MHR UK, • Lead and drive PCI-DSS Compliance program together with identified business stakeholders, • Keep up to date on new and emerging security technologies and their relevance, • Track and document incidents from initial detection through final resolution in support of future analytical efforts and situational awareness., • Working with the hotel IT and HR teams to present and educate, • Implement various security solutions as controls and measures for effective threats mitigation, • Perform periodic IT Security audits across UK properties to ensure compliance to established IT Security policies, PCI-DSS and regulatory requirements, • Hospitality or similar industry experience is advantageous We offer a benefits package including • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced Senior Restaurant Manager to join our team. This is an opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your leadership career within a world-class brand. Key Responsibilities • Lead day-to-day front-of-house operations, ensuring seamless service and exceptional guest experiences., • Be highly visible on the floor, motivating the team and maintaining premium service standards at all times., • Anticipate guest needs, handle feedback professionally, and ensure prompt resolution of any issues., • Manage restaurant floor plans, team sections, and service readiness for each shift., • Oversee opening and closing procedures, including cash handling, handovers, and operational checks., • Supervise, coach, and develop FOH team members and junior managers to ensure consistent performance., • Support recruitment, onboarding, and delivery of structured training programmes., • Monitor stock levels, breakages, and operational costs, ensuring efficiency without compromising quality., • Analyse sales performance and contribute operational insight to improve revenue and guest satisfaction., • Ensure compliance with Health & Safety, Food Hygiene, COSHH, licensing regulations, and company SOPs., • Support local marketing initiatives, promotions, and guest loyalty programmes., • Maintain strong communication with reception, kitchen, and management teams to ensure smooth service flow. What We’re Looking For • Minimum 4 years’ restaurant management experience, ideally within luxury or fine dining., • Proven leadership experience managing, training, and motivating FOH teams., • Strong operational knowledge including inventory management, budgeting, and compliance., • Passion for delivering exceptional guest experiences with attention to detail., • Highly organised with strong problem-solving abilities., • Confident using POS, scheduling, and stock management systems., • Excellent communication skills and a collaborative approach., • Flexibility to work shifts, including evenings and weekends., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included., • Time to Recharge: 28 days’ holiday (increasing with service).

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

We’re launching something special at art’otel Hoxton, a bold, design‑led flexible workspace designed for ambitious businesses, founders and creatives who want more than just a desk. We’re now looking for an exceptional Community Manager to bring this space to life. This is a rare chance to be part of a new, high‑profile workspace launch within one of London’s most exciting hotel brands. You’ll have real influence, visibility and autonomy, with the opportunity to shape the community, the brand and the commercial success of the space from day one. The Community Manager role: Forming part of the pre‑opening team and reporting to the Workspace Operations Manager, you’ll be instrumental in defining the member experience, establishing processes and setting the tone for the community from day one. You’ll be the face, energy and connector of the workspace - comfortable hosting members and creating a buzzing atmosphere day in, day out. Key responsibilities as Community Manager: • Be the primary point of contact for all workspace members, • Build genuine, trusted relationships with members, understanding their businesses and anticipating their needs, • Lead member onboarding, renewals and move‑outs with professionalism and confidence, • Actively manage retention, spotting opportunities to upsell, expand or support renewals, • Confidently uphold house rules while maintaining a warm, welcoming environment, • Support tours, open days and client meetings, helping convert interest into long‑term members, • Help shape and deliver a compelling programme of member events, networking and activations, • Collaborate with hotel teams, F&B, marketing and cultural partners to create unique, art’otel‑style experiences, • Foster collaboration and connection across individuals, teams and businesses within the workspace, • Support the smooth day‑to‑day running of the workspace alongside the Operations Manager, • Ensure all spaces reflect brand standards - welcoming, professional and design‑forward, • Manage meeting room bookings, CRM systems and member records, • Assist with reporting, billing and month‑end finance processes, • Act as a brand ambassador on‑site and externally, championing the workspace wherever you go Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you: • Proven experience in community management, coworking, hospitality or a client‑facing commercial role, • A natural relationship‑builder with confidence engaging clients, • Highly organised, detail‑focused and comfortable juggling multiple priorities, • Polished, professional and passionate about delivering exceptional experiences If you’re excited by the idea of building something new, thrive on creating connections, and want a role where community, creativity and commercial ambition come together, we’d love to hear from you

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking an experienced and personable Guest Relations Manager to join our front-of-house leadership team. This is an on-site role based in Hakkasan Mayfair, dedicated to elevating the guest experience - acting as the bridge between guests, restaurant operations and the wider commercial team. This position focuses on relationship-building, service recovery, guest engagement and ensuring every visit reflects the exceptional standards of our brands. The Role • Act as the primary on-site contact for guest relations, ensuring a warm, personalised and seamless experience from arrival through to departure., • Build meaningful relationships with regular guests, VIPs and key clients, fostering loyalty and encouraging repeat visits., • Work closely with restaurant management and service teams to anticipate guest needs and enhance the overall dining journey., • Handle guest feedback professionally and proactively, resolving issues with care and efficiency., • Support special occasions, VIP visits and high-profile bookings, ensuring exceptional attention to detail., • Act as a brand ambassador both within the restaurant and externally, maintaining strong relationships with concierges, local businesses and hospitality partners., • Support the growth of our guest community through personalised engagement and memorable experiences., • Monitor guest feedback trends and provide insights to support continuous improvement. About You • Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants., • A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit., • Commercially aware, with an understanding of how exceptional guest relations contribute to reputation, loyalty and long-term success., • Calm, confident and solutions-focused, with strong service recovery experience., • Passionate about hospitality and creating memorable experiences., • Professional, polished and comfortable engaging with a diverse and international clientele. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus. If you’re passionate about hospitality and thrive on creating exceptional guest moments, we’d love to hear from you. Apply via the link below.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

We are looking for a passionate, knowledgeable and experienced Events Catering Manager to join our Events team at Tate Britain and Tate Modern. Events Catering Managers are responsible for all operational logistics surrounding the execution of catered events across Tate Eats. This includes working with the sales team to create a proposition that is profitable, achievable and sellable. Our ideal candidate has experience of operating in a large, multi-site, multi venue setting. They will be passionate about food & beverage, people, and teamwork. This individual has a meticulous eye for detail that drives the highest operating standards. They are an effective communicator, a relationship builder and someone who is comfortable and confident in their ability to overcome anything that is thrown their way. Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone. Our business is multi-faceted, we run restaurants, cafés and bars while delivering a vast range of events from film premieres to boardroom lunches. Tate Events has four business strands, venue hire, catering, corporate membership and tours and experiences. The team delivers an exceptional and diverse programme of private and corporate events across all Tate sites from high-profile brand activations and industry dinners to intimate private views and receptions. We are though much more than that, we have a pioneering roastery setting the agenda on gender equality in the coffee supply chain. We brew beer, we blend gin, we create teas, we have a multi award-winning wine programme, we visit farms, we research and write menus in response to Tate’s diverse programme, and we collaborate with artists and curators. Become part of the Tate Eats dynamic team and be part of Tate. We offer a supportive, engaging working environment that is inspired by our surroundings and the creative institution we support. You will be able to express yourself, be challenged to think differently while working flexibly and collaboratively across teams. Tate Eats offers you the opportunity to grow personally and professionally in a nurturing, diverse business. As well as a great place to work, we offer excellent benefits and development opportunities. Our benefits include: • Staff meal allowance, • Performance & service awards, • Employee Assistance Program, Mental Health Allies, Cycle scheme, and Eyecare vouchers, • Producer & Supplier Trips, • Beverage training & tastings, • Great discounts in our shops and catering outlets, • Free entry to exhibitions for you, your friends and family.

General Manager – Iconic Multi-Concept Venue & Event Space The Opportunity We are hiring a General Manager for one of the city's most celebrated cultural landmarks event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings. The Vision for 2026 As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter. Role Overview This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences. What You’ll Achieve in 12 Months: • Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners., • Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license., • Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals., • Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry., • Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor., • Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven., • Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space., • Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control., • Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy., • Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters., • Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot., • Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink., • Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.

Who We Are: Capilon Hotels is a privately owned hotel management company with a passion for exceptional hospitality. Since 2004, we have purchased, redeveloped and operated a portfolio of boutique hotels in central London — and we're growing. We currently operate four distinctive properties, with a fifth opening later this year and further hotels in the pipeline. We care about what we do and aim to deliver exceptional service to our guests in our fantastic properties in Central London. And we look after our teams. Many of our team members have been with us since the very beginning, and that loyalty says everything about who we are. About The Job: This is a pivotal role at the heart of our operations. As Group Operations Manager, you will be the driving force behind the day to day performance of all our hotels — on the ground, hands on, and working closely with each team to raise standards, build capability and deliver outstanding guest experiences, consistently across the portfolio. A Day in the life: You will divide your time across all four (soon to be five) Capilon hotels, working directly with each hotels Managers, Supervisors and their Teams. No two days will be the same — one week you might be onboarding a new team member, the next chairing a management meeting, giving an appraisal, reviewing H&S compliance, or helping to recruit the next great hire. Your focus will always be on people, performance and standards. • Oversee day-to-day operations across all hotels, ensuring smooth running of Front Office, Housekeeping, Maintenance, Food & Beverage and all other departments, • Train, coach and support hotel teams — building capability at every level and creating a culture of excellence, • Ensure brand standards are met consistently across the portfolio, conducting regular site visits, inspections and audits, • Identify gaps in performance and implement practical improvements quickly and effectively, • Monitor and review guest feedback, taking ownership of any issues and ensuring swift, professional resolution, • Support the opening and onboarding of new properties as we grow, bringing structure and standards from day one, • Work closely with Directors to review operational performance and contribute to strategic planning, • Assist with financial oversight — supporting budgeting, cost control, and maximising profitability across sites, • Take ownership of and ensure full compliance with health & safety, legal and regulatory requirements at all properties, • Act as the key operational link between the Directors and individual hotel teams, maintaining clear and consistent communication What we are looking for: An operator who leads by example and is passionate about developing multi site teams and delivering inspirational service to our guests. We need someone who is genuinely hands on — not a desk based manager, but someone who is out on the floor, working alongside teams, and leading by example. Your diary will be yours to manage, but flexibility will be required to ensure the teams are always supported. You will be comfortable moving between sites, adapting to different environments, and bringing consistent energy and professionalism wherever you go. Essential Experience • Significant experience in hotel operations at a senior level, ideally across multiple properties or departments, • Proven ability to train, develop and inspire hotel teams, • Strong working knowledge of all core hotel departments — With a strong Rooms Division background., • Track record of improving operational standards and driving guest satisfaction • Experience managing or supporting multi-site operations, • Comfortable with financial reporting, KPIs and cost management Skills & Qualities: • Natural leader with warmth, authority and the ability to bring people with you, • Exceptionally organised, with a sharp eye for detail, • Strong communicator — confident reporting up to the Directors and Hotel Owners and connecting with front-line teams alike, • Problem-solver who stays calm under pressure and acts decisively, • Highly self-motivated with the drive to continuously improve, • Familiarity with PMS and hotel technology platforms. Experience with Mews and Flexkeeping preferred., • Flexibility to work across all current and future sites and adapt to business needs Why join us? We look after our people. Here is what you can expect when you join the Capilon family: • Competitive base salary with a quarterly profit-share bonus and annual bonus, • Clothing allowance, • Private Health Insurance, • Private Dental, Optical & Audiological Cover, • Discounted hotel room rates for you, friends & family, • Perkbox — discounts across hundreds of retailers, travel, dining and more, • Discounted Gym Membership, • Enhanced Employee Assistance Programme (EAP), • Access to a Wellness Programme, • Recommend a Friend referral bonus, • Staff events, parties and presents, • Company Pension, • Opportunity to shape a growing hotel group Capilon Hotels is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and communities. Applicants must have the right to work in the UK.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings., • To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out., • To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager., • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs., • To attend training and meetings as and when required., • To assist in maximising productivity for the Department. About You The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a 5* star luxury property preferably in London., • Should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel., • Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel., • Previous experience as Housekeeping Porter desirable., • A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product., • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals., • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs., • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue., • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers., • Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable, • Qualified in any alternative wellness practice, • Commercially (targets and results) focused, • Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Key Responsibilities • Supervise and manage the Reservations team, offering guidance, support, and training., • Conduct regular training sessions to ensure team knowledge of hotel policies and systems., • Monitor team performance and provide constructive feedback., • Schedule and coordinate team shifts to ensure adequate coverage., • Assist in recruitment and onboarding of new team members., • Process telephone and email reservations using Opera, ensuring accuracy. Candidate Profile • Previous supervisory or management experience preferred., • Excellent English communication skills., • Proficient in Microsoft Word, Excel, and PowerPoint., • Strong knowledge of Opera reservation system., • Ability to communicate effectively at all levels. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

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A leading private healthcare facility in the UK seeks a Food and Beverage Manager to ensure exceptional food and service quality across various dining venues. Responsibilities include managing operational leadership, team development, and financial performance while ensuring compliance with food saf

A luxury private members’ club in City of Westminster is seeking an experienced Food and Beverage Manager to handle daily operations and deliver exceptional service.

A leading hospitality firm in London is seeking a Floor Manager to oversee the food and beverage operation.You will manage a team to uphold service standards and create an enjoyable atmosphere for members.Responsibilities include driving service quality, leading training sessions, and supporting rec

The Kitchen Manager will oversee daily kitchen operations, which include food preparation, cooking, and managing food quality standards. The Kitchen Manager will collaborate with the management team to drive efficiency and uphold Wetherspoon's commitment to high-quality food and beverage experiences

The position of part time Breakfast Cook has become available at Holiday Inn Express Epsom Downs. Reporting into the Food and Beverage Manager, you will be responsible for cooking all breakfast items daily meeting the demands of hotel occupancy.

Complex Hotel Manager - Embassy and Hilton Tampa Downtown. Director of Food and Beverage - Armstrong Hotel/Ace Gillett's. Regional Director of Hotel Operations (West Coast).

A leading hospitality recruitment company seeks a Food & Beverage Manager/Deputy GM for a stunning golf and country club in the Hampton Court area.

The Food and Beverage Manager will be highly visible on site, leading from the front, setting F&B standards, and ensuring an excellent experience for members, guests, and event guests. This Food and Beverage Manager is a senior operationally focused role with responsibility for the smooth day-to-day

A leading hospitality provider is seeking an experienced General Manager in Twickenham to oversee food and beverage services for Harlequins FC. The ideal candidate will have senior leadership experience in F&B, strong commercial skills, and a passion for team development. The role offers a salary of

A prestigious hospitality establishment in London is seeking a Club General Manager to oversee its food and beverage outlets. The position offers a salary of £70,000–75,000 and various employee benefits including membership perks and professional development opportunities.

Mustashar is a leading importer, distributor, and brand development partner for high-quality food and beverage products from Morocco. Referrals increase your chances of interviewing at Mustashar - Distribution & Brand Development by 2x. Business Development Manager - International.

The F&B Operations Manager will play a key role in driving service quality, team performance, operational efficiency, and commercial results across a busy events focused business with multiple bars and banquetingFood & Beverage Operations Manager Key Responsibilit

Maison Estelle is a private members’ club set in a Grade I‑listed Georgian townhouse on Grafton Street, Mayfair.A ‘hosted home’, bringing people together that have plenty to say and nothing to prove.A new school club (no rules), with old school values of personalised service and discretion.T

Go back The Hospital of St John and St Elizabeth. At the Hospital of St John and St Elizabeth, we believe that exceptional food is integral to the care and wellbeing of our patients, and to the experience of everyone who visits or works in our hospital. The Hospital of St John and St Elizabeth.