Warehouse manager - E-commerce Freight
17 days ago
Northampton
We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service. \n This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improvement. \n Key Responsibilities \n\n • Manage the day-to-day operation of the warehouse, ensuring goods are received, stored, picked, packed, and dispatched accurately and efficiently.\n, • Ensure full compliance with ETSF requirements, customs procedures, and relevant regulatory standards.\n, • Lead, motivate, and develop warehouse staff, promoting a culture of accountability, safety, and continuous improvement.\n, • Implement and improve warehouse processes, systems, and operational procedures to enhance efficiency and service levels.\n, • Oversee stock control, inventory accuracy, and warehouse housekeeping standards.\n, • Utilise Warehouse Management Systems (WMS) and scanning technology to maximise operational performance and traceability.\n, • Monitor KPIs and operational performance, identifying opportunities for improvement.\n, • Ensure compliance with Health & Safety legislation, conducting regular audits, risk assessments, and staff training where required.\n, • Work closely with freight, transport, customer service, and management teams to ensure smooth operational flow.\n, • Manage warehouse resources effectively, including labour planning and equipment utilisation.\n, • Produce operational reports and performance data for senior management.\n\n Essential Skills & Experience \n\n • Proven experience as a Warehouse Manager, ideally within a freight, logistics, distribution, or e-commerce environment.\n, • Strong knowledge and practical experience of ETSF operations and compliance requirements.\n, • Experience working within an e-commerce fulfilment environment.\n, • Counterbalance Forklift Licence (B1) essential.\n, • Good understanding of Health & Safety legislation and warehouse best practices.\n, • Experience using Warehouse Management Systems (WMS) and barcode scanning technology.\n, • Strong ICT skills, including Microsoft Office and warehouse operational systems.\n, • Demonstrable experience implementing new processes, systems, and operational improvements.\n, • Excellent organisational, leadership, and communication skills.\n, • Ability to manage multiple priorities within a fast-paced environment.\n, • Strong problem-solving and decision-making abilities.\n\n Desirable Skills & Qualifications \n\n • Counterbalance Forklift Licence B2.\n, • IOSH, NEBOSH, or equivalent Health & Safety qualification.\n, • Customs, bonded warehouse, or international freight experience.\n, • Experience managing change projects and warehouse system implementations.\n\n