Head of customer experience jobs in Eastleigh - Page 3Crear alertas

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams who are located in Sydney, Kuala Lumpur, Lisbon, and London. Proficiency in using HubSpot or similar customer success platforms. Proven experience in a senior customer success or client se

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. As our Direct to Consumer proposition continues to scale, we

This position offers the opportunity to drive impactful design initiatives in a hybrid working environment, fostering a culture of inclusion and creativity. A leading media and entertainment brand is seeking a Lead Product Designer to enhance customer experience in digital platforms. The successful

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience in service management and/or customer service reviews. Deliver to a Customer Service strategy (as agreed with Senior Management

Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - using customer insight, strong creative vision and analytical rigour to deliver innovation which has a measurable impact on customer love and revenue growth. Accou

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. Candidates shou

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Confident communicator who thrives in cross-functional environments and builds trust quickly with customers and colleagues. Award-winning digital checkout software, driving optimum eCommerce operations an

A global technology company is seeking a visionary Global Head of Employee Experience to lead a high-performing team focused on enhancing employee engagement and overseeing talent management strategies. The ideal candidate will have over 15 years of progressive experience in HR, preferably in global

The Head of Customer Supply Chain – EU is responsible for leading and optimising the end-to-end customer supply chain function within the EU markets. This includes full ownership of order management, customer fulfilment, domestic transport, third-party logistics (3PL) relationships, and customer s

Were looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys. Regional Head of Customer CareAt Gleeson, we

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices. The ideal candidate will have a background in DevOps or cloud technologies, and a proven track record in technical adoption within enterpr

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll spe

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Customer Experience Team are the first point of contact b

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Turn HubSpot’s AI and agentic capabilities (eg Breeze and related tooling) into clear, scalable service offerings.

Support delivery of site patient experience objectives alongside complex complaints handling, representing the Director of Nursing on key Patient Experience initiatives. As a senior member of the Governance Team, you will be responsible for leadership, development and coordination of PALS workforce

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

An innovative educational institution in the East Midlands is seeking a Head of Customer Experience & Operations to enhance visitor experiences and drive commercial growth. The position offers opportunities for professional growth and supports the values of the institution. Ideal candidates should h

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. You will foster a customer-first culture, ens

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Proven experience leading

A leading toy manufacturer is seeking a Head of Experience Test Engineering in the Greater London area. This role focuses on developing automated testing strategies for embedded systems and managing a team of test engineers. Candidates should have extensive experience in consumer electronics enginee

Accountable for growing customer lifetime value, the Head of Customer Value will devise strategies to increase customer acquisition, engagement and retention. Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - usin

We are searching for an outgoing, proactive, Head of Customer Love Foundations who cares passionately about the experience that our customers receive. Manage and take ownership of the global Customer Love budget across wages and overheads. This position reports into the Customer Love Director and is

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A global professional organization is seeking a Head of Member Engagement and Experience for Europe. The ideal candidate should have extensive experience in member engagement, strong communication and project management skills, and a dedication to public interest.

A leading hotel chain in Greater London is seeking an experienced Housekeeping Manager to lead a dedicated team, ensure the highest standards of cleanliness, and enhance guest satisfaction. The ideal candidate will have 3-5 years of experience in a similar role, possess strong leadership abilities,

Job Title: Head of RGM & TPM with IT experience. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. You’ll be part of and help build and champion an inclusive culture that celebrates people of different

The ideal candidate has over 15 years of experience, excels in leadership, and embodies a culture of creativity and collaboration. This hybrid role requires a strong strategic mindset and a passion for inspiring teams to elevate brand experiences to industry standards. A leading brand experience age

Each year, our software is used globally to conduct hundreds of thousands of on‑screen tests and to mark millions of paper‑based scripts. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offic

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll spend a

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

A leading software company in the UK seeks a Head of Professional Services to drive customer success. The ideal candidate will have proven leadership experience in a SaaS environment and a strong commitment to customer satisfaction. This pivotal role involves leading a dynamic team, forming strategi

Detailed knowledge of B2B discipline, outgoing client manager professional, solid B2B Sales experience and third party distribution channel management. Head of Sales (Cryptocurrency/Stablecoin/Fully Remote/Africa Experience). Head of Sales or Director of Sales.

A national charity for homeless support is seeking a Head of Individual Giving and Supporter Engagement to lead a team focused on growing and nurturing their community of supporters. The ideal candidate should have extensive experience in fundraising and a passion for creating equitable change in a

Ideal candidates will possess a strong customer-focus, experience in corporate hospitality, and the ability to engage with senior executives. A leading global real estate service provider is seeking a Hospitality Lead to spearhead operational excellence at their flagship location in London. This rol

A leading digital experience agency in Greater London is seeking a VP Experience & Optimisation to drive content, experience, and channel strategies. The ideal candidate will have extensive experience in managing high-value projects, excellent communication skills, and a passion for digital transfor

The ideal candidate has extensive property management experience, excellent leadership abilities, and a strong focus on customer service.

A leading retail tech company is seeking a Head of Storefront for its UK/EU market. This position requires being onsite in London for four days a week to drive the digital presence of the company and ensure quality customer engagement. This role focuses on optimizing the customer journey through eff

A leading housing organization in the UK seeks a Director of Customer Service to lead the transformation of customer engagement. This role involves managing a large remote team, improving customer service processes, and championing a culture of inclusiveness and responsiveness. Candidates should hav

An innovative technology company in London is seeking a Head of Brand Experience & Market Engagement to lead the strategy for events, media relations, and analyst engagement. The ideal candidate will possess extensive experience in B2B SaaS, strong leadership skills, and a proven ability to drive co

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understandin

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Proven experience in customer supply, inventory management, or supply chain leadership, idea

The ideal candidate will have proven experience in customer experience functions, excellent leadership skills, and a data-driven mindset. A leading design company based in Greater London is seeking an experienced Head of Consumer Care to shape and lead a consumer-centric function. This role is respo