Head of customer experience jobs in Redhill - Page 4Create job alerts

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant).

Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

Inspiring in their ability to provide opportunities for personal and professional growth through a network of internal and external facilitators. A champion of the Student Voice, acting on student feedback and supporting the Student Leadership Team to ensure students are empowered and represented. E

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. Head of Customer Experience and Operations (0004-26) - Derby, DE

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Identified and progressed a small number of priority AI initiatives that materially move the business forward.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment. Candidates should

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

A leading media and entertainment brand in the UK is seeking a Lead Product Designer to create world-class customer experiences.

You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty. We’re looking for the Head of Customer Education Content that is responsi

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. With a focus on scaling customer services effectively, the candidate will thrive in a fast-paced, metric-driven environment, ensuring all team members delive

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

A telecommunications service provider is seeking a skilled digital marketing professional to lead the launch of new Travel eSIM markets. Ideal candidates will have experience in digital marketing within the telecom or travel sectors, possess a data-driven mindset, and manage multiple markets efficie

As the Head of Customer Journey Experience Strategic Transformation you will lead and champion the development of the overarching, ambitious, customer experience strategy for BUK’s priority Customer Journeys. Gathering and analysis of data from a wide range of sources to create in-depth insights i

A prominent theatre in Greater London is seeking a strategic Head of Enterprise and Visitor Experience. You will lead visitor services and Front of House operations while maintaining a strong culture of Health & Safety and service excellence. In this role, you will shape the theatre’s public-facin

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

A mission-driven startup in London is seeking a Head of Customer Success to lead and scale their phone-led customer operation team. The role emphasizes empathy and the importance of process in providing top-quality customer experience. The ideal candidate will have experience in fast-paced environme

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central london in the tech sector, with a focus on data. Knowledge of software industry.

You should have at least 3 years’ experience as a Head of Compliance with a similar payments business, able to operate at a strategic level, advising the Board and senior Leadership Team whilst still able to roll up your sleeves and carry out some of the detailed work yourself. EXCLUSIVE: HEAD OF

The company thrives on innovation and creating delightful customer experiences, offering a fast-paced and empowering environment. A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and

A leading travel technology company in Greater London is seeking a Head of Workplace Experience to enhance workplace culture and employee productivity. This role involves strategic leadership across multiple offices and managing projects to ensure a safe and inclusive environment. Ideal candidates w

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. Prior experience leading Existing Customer Strategy (working with things like credit limit increase/decreases, repricing, cross‑sell etc). This role offers the opportunity to lead the ECM team to really build out this function and define the future g

Manage a team of Student Experience Officers and hold them accountable for meeting key performance indicators. Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance moni

The Head Of Customer Operations Will Ideally Have. The Head Of Customer Operations Will. Lead and inspire a team of managers and service professionals to deliver outstanding results.

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics.

A leading casual dining restaurant group in Greater London is seeking a Director of Projects and People Experience to drive strategic initiatives enhancing business effectiveness and employee experience. The ideal candidate will have experience in fast-paced environments and demonstrate high integri

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. This senior rol

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. We’re a young startup, still in Day 1, and all our work is ahead of us.

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. This is a senior leadership role with full ownership of the Customer Success f

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. You will be responsible for shaping how the business serves and retains customers, optimizing their value through advanced analytics. This stra

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

A leading charity based in Greater London is seeking a Head of Individual Giving and Supporter Engagement to lead a collaborative team in expanding its community of supporters. The role offers a competitive salary, flexible working, and rich employee benefits.

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. As our Direct to Consumer proposition continues to scale, we

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. This high‑pro

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. This position offers significant autonomy and influence in a rapidly ex

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. A leadership team that genuinely values custome

A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. You will also drive the conversion of opportunities into FM contracts and enhance brand visibility. This position offers a competitive salary and flexible working arrangements.

Significant experience in B2B SaaS at a senior management level, with extensive experience managing "leaders of leaders" (Directors/Managers). You will drive the strategy for how these teams collaborate to deliver a differentiated customer experience. We are looking for a Senior Director to lead our

A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. The company offers competitive compensation,

Strong customer‑centric mindset, with a track record of improving customer journeys and operational performance. At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible