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The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer servic

A leading tech company is looking for a Customer Success leader in Greater London to guide and develop their EMEA Customer Success team. The successful candidate will focus on building high-performing teams, enhancing customer retention, and driving long-term value. Flexibility in work arrangements,

Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lea

A reputable beauty company is seeking a Head of Customer Experience to lead the development of the UK customer journey. This pivotal role ensures a consistent brand experience across all channels, aligning customer insights with the brand’s heritage. The position offers a competitive salary along

The ideal candidate will have a deep understanding of customer-centric marketing in complex, multi-site environments, be hands-on, and possess strong attention to detail. A growing leisure group is seeking a Head of Marketing Operations to lead marketing activities across various sites. This is an i

A prestigious arts university in London is seeking a Head of Student Success to lead the student support strategy for UAL Online degrees. This position offers a chance to drive continuous improvement while contributing to business growth.

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Proficiency with Microsoft Office/Google Workspace. Headquartered in Boston, MA, with hubs across Europe

The role: Head of Delivery Capability & Change (Customer & Commercial Delivery). Provide a holistic view of delivery planning and progress across the department, ensuring strong alignment between business priorities and digital delivery capabilities, with a clear understanding of roadmaps, technical

A prominent beauty and skincare brand is looking for a Head of Customer Experience to lead the evolution of the UK customer journey. This role requires experience in delivering omnichannel customer experience strategies and an understanding of retail environments. The position emphasizes collaborati

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s

The Head of Customer Experience leads the development and delivery of the UK customer journey, ensuring a consistent and distinctive brand experience across retail, digital, wholesale and partner channels. The role aligns customer experience with the heritage and DNA of the brand ensuring these are

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. What we do helps learners at all stages of their lives, from

Customer Success, Account Management, Sales, Consulting, or similar), with a sophisticated understanding of global client workflows and relevant solutions. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of to

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. The position offers a competitive salary, comprehensive benefits, and a collaborative culture focused on success. A leadin

A leading bank in the UK is seeking a dynamic Head of Product & Journey Development to lead product and customer journey innovation. This pivotal role involves overseeing the end-to-end development of market-leading products and ensuring alignment with customer needs and regulatory compliance. The s

This role champions the customer, combining deep insight into customer needs and behaviours with strong commercial accountability to drive retention, sustainable growth and improved customer experience. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time,

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

DEIN NEUES UMFELD**Wir sind ein E-Commerce-Unternehmen und Spezialist für professionelle Zeltlösungen sowie Gartenprodukte – von Partyzelten und Gewächshäusern bis hin zu Weidezelten und industriellen Lagerhallen. Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreich

Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team

A leading financial services firm in Greater London seeks a Client Success Director to shape their client success strategy. This role involves leading and mentoring a high-performing team while ensuring the delivery of excellent service to clients. The ideal candidate will have over five years of le

This position offers competitive compensation, growth opportunities, and the chance to make a tangible impact in a thriving organization. A dynamic media company in Greater London seeks an experienced leader for the Client Success role. The ideal candidate has over 5 years of leadership experience i

An education technology company located in London is seeking a Head of Customer Operations to enhance their customer support function. You will transform customer support into a strategic function, define key performance indicators, and lead a team of six.

A leading cybersecurity company in London seeks a Vice President of Customer Success to lead the international Customer Success organization. Ideal candidates will have solid experience in Customer Success, especially in managing teams within a B2B SaaS environment, and a strong communication capabi

The position demands a proven record of leadership, understanding of customer lifecycle, and the ability to analyze performance data. In this hybrid role, you will lead a team of specialists, ensuring effective delivery and adoption of solutions. A leading health tech company is seeking a Team Manag

A leading online fashion retailer in Greater London seeks a Head of Engineering, Customer Experience, to lead a team of ~40 engineers. This role involves defining the technology strategy, mentoring engineers, and enhancing customer journeys through innovative digital experiences. Benefits include an

TheHead of Customer Operationsis responsible forensuring an exceptionalin lifecustomer experience by leading the teams that supportour softwareand manage our servicefor clients. We are looking for a Head of Customer Operations to play a critical role in shaping how we support and partner with our cu

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. This role offers significant influence across regional execution and global direction, with accountability for performan

A leading healthcare technology company in the UK is seeking a Head of Customer Success to develop a proactive customer success strategy. If you're passionate about customer success, apply today. This role involves leading a high-performing team, improving customer engagement, and ensuring satisfact

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

The role: Head of Delivery Capability & Change (Customer & Commercial Delivery). You'll play a key role in enabling effective Agile transformation, improving ways of working, and ensuring teams are aligned, connected and equipped to deliver against strategic customer and commercial outcomes. Act as

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. You will be responsible for leading a team of customer operations executives, defining customer support policies and procedures, ensuring customer satisfaction and

The Head of Customer Experience leads the development and delivery of the UK customer journey, ensuring a consistent and distinctive brand experience across retail, digital, wholesale and partner channels. The role aligns customer experience with the heritage and DNA of the brand ensuring these are

You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. Customer Success with 2+ years in leadership, specifically building or transfo

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. The ideal candidate has extensiv

This role requires over 8 years of customer success management experience, the ability to foster strong customer relationships, and proficiency in Salesforce. A leader in clean energy solutions based in Greater London seeks a Head of Customer Success to drive retention and enhance client satisfactio

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Own and continuously improve the project costing model, ensuring governance and timely sign-off. Lead forecasting through to end-of-contract and consolidat

A local primary school is seeking a dynamic and proactive Assistant Head of Year.

The role involves overseeing a talented team, ensuring efficient onboarding of new clients, and enhancing customer satisfaction through best practices. A leading financial forum in London seeks an experienced individual to manage and scale its client success strategy.

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

Stay ahead of regulatory, privacy, and payments landscape changes and proactively translate them into platform and experience improvements. Own and orchestrate a large external delivery organisation of ~30 team external members across customer service. You will be expected to be in the office three