Hilton jobs in United Kingdom

About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A RESTAURANT MANAGER AT THE LYNDENE HOTEL What you'll be doing... Reporting to the General Manager you can expect your working day to include the following. Ensuring the smooth running of both of our restaurants, the Washington and Connaught for breakfast and dinner service. Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. Recruitment. Training & development of the team. Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. Continuously review team behaviour, appearance, and performance. Supporting the wider hotel as part of the management team which will include duty management shifts. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Manager, you will need the following qualities and skills: An enthusiastic individual, who aspires to be the best and can offer a warm and friendly welcome to all guests to make their visit exceptional. Strong leadership, management, communication, and organisational skills. Prior experience of a similar sized front of house operation. People focused, with strong attention to detail and the ability to lead from the front to ensure the team deliver a standard of service that meets the needs and expectations of our guests. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH £26000 - £26000 per annum Department: F&B service About you • Ensuring the smooth running of the both restaurants, for breakfast and dinner service. • Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. • Recruitment. • Training & development of the team. • Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. • Continuously review team behaviour, appearance, and performance. • Supporting the wider hotel as part of the management team which will include duty management shifts. Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE CORNER LONDON CITY. What you'll be doing... Reporting to the F&B and Front of House Managers, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at The Corner. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. #LifeatRBH £11.5 - £11.5 per hour Department: Reservations Reception About you Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

About hazelInspired by the hazel branch in the original City of Glasgow crest (of which a stained-glass window can be found at our neighbours AC by Marriott), and the calm feeling of dappled light streaming through tree branches, Hazel brings an escape from the hustle and bustle of daily life. Hazel is the perfect choice for an experience before, during or after a day of shopping, sightseeing or working in Glasgow City Centre Hazel is where people take a moment to appreciate a quiet morning coffee, enjoy a catch up with friends over lunch, or savour a well-deserved dinner and cocktail. Our welcoming, knowledgeable team always look forward to welcoming our customers for a relaxing and enriching experience, time and time again. Find out more about hazel at: Why join hazel? You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... A Day in the Life at hazel What you'll be doing... Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. What we need from you! To succeed in the role of Chef de Partie you will need the following qualities and skills. The ability to adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety, and licensing regulations The ability to manage various sections of the kitchen, whilst ensuring health & safety standards are met To be flexible in your approach, and able to assist the Sous Chef and any other members of the kitchen brigade when required A team player who thrives in the hustle and bustle of a busy kitchen department Someone who is passionate about food and willing to learn Previous experience in a similar role, at either Chef de Partie of commis level An understanding of quality control and kitchen standards Join the family At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.. Equal opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

AC Hotel by Marriott Glasgow are expanding their team and seeking a Public Areas Cleaner! JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A PUBLIC AREAS CLEANER AT AC HOTEL BY MARRIOTT GLASGOW What you'll be doing... Reporting to the Public Area Supervisor, the Public Area Cleaner will be required support the team in maintaining hygiene & cleanliness levels in all public areas of the hotel. Responsible for the cleanliness of the hotel's public areas at all times and work alongside the team to maintain HACCP standards. REQUIREMENTS: We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Public Areas Cleaner, you will need the following qualities and skills. Previous cleaning experience desirable but not essential. Flexibility in working hours as role includes mornings/evenings & weekends. Shift patterns can vary including 11pm finishes. Ability to work as part of a team or on own initiative WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH Previous cleaning experience desirable but not essential. Flexibility in working hours as role includes mornings/evenings & weekends. Shift patterns can vary including 11pm finishes. Ability to work as part of a team or on own initiative RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHTS TEAM MEMBER AT DOUBLETREE BY HILTON EDINBURGH CITY What you'll be doing... Reporting to the Nights Manager, you can expect your working day to include the following: You will be responsibile for the smooth running of the Front Desk overnight, creating a 'home away from home' for our guests. By providing exceptional guest service, you will also be supporting our Housekeeping team by preparing our guest bedrooms and public areas ready for the next day. You will also support the Nights Manager with any other tasks such as running the Night Audit and Room Service. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Nights Team Member, you will need the following qualities and skills: Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave. Takes great pride in what they do. Loves working as part of a team. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact #LifeatRBH £25104 - £25104 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY Are you ready to embark on an amazing career in the hospitality industry? We may be brand new, but our hotel The Mercure is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. With the imminent opening of our sister hotel The Ibis hotel, and as such to maintain our high standards, we're seeking passionate and dedicated professionals to join our team and help lead our Food and Beverage departments across both hotels. At The Mercure and the Ibis Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FOOD&BEVERAGE TEAM MEMBER AT MERCURE PAIGNTON What you'll be doing... Attending to customers upon entrance To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. Taking food and drink orders from customers with a pleasant attitude Preparing drinks and serving them to customers in a timely manner Running food orders from the kitchen, verifying that they are correct, and serving them to customers To ensure that all guests are dealt with in a professional manner in accordance with company standards. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... Experience in a customer facing role is preferred Ability to work in a fast-paced work environment and deliver orders in a timely manner Excellent interpersonal skills Customer-oriented approach Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out 20 years old and under £10.50 - 21 years old and over £11.44 per hour Zero hour contracts to fit around your flexibility To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £10.92 - £11.44 per hour A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT IBIS STYLES AND MERCURE PAIGNTON What you'll be doing... Reporting to the Food and Beverage Manager, you can expect your working day to include the following. • Attending to customers upon entrance • To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. • To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. • Taking food and drink orders from customers with a pleasant attitude • Preparing drinks and serving them to customers in a timely manner • Running food orders from the kitchen, verifying that they are correct, and serving them to customers • To ensure that all guests are dealt with in a professional manner in accordance with company standards. We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Team member, you will need the following qualities and skills: • Experience in a customer facing role is preferred • Ability to work in a fast-paced work environment and deliver orders in a timely manner • Excellent interpersonal skills • Customer-oriented approach • Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.