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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Insights and Outcomes Specialist Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role We are seeking a dynamic individual to join our growing Operational Insights and Customer Outcomes team. As our Insights and Outcomes Specialist, you will be at the forefront of insight generation, identifying, scoping and executing change opportunities by bringing together themes and trends from a wide variety of sources. You will be inquisitive by nature with a passion for understanding the root cause of business challenges and finding creative solutions through strong collaboration. What you’ll do Develop an insights framework to succinctly bring together a variety of data points including customer verbatim, internal oversight, colleague feedback and external benchmarking. Drive continuous improvements in customer experience and operational efficiency through the identification of themes and trends from multiple sources. Act as a key insights collaborator by developing strong, value-adding relationships with stakeholders across the organisation. Lead thematic investigations into high-priority business opportunities and use data to shape robust recommendations. Utilise effective storytelling to bring findings and recommendations to life, aided by compelling written and visual presentations. Perform assessment validations as part of our Customer Journey testing programme, ensuring effective and efficient assurance is provided The skills and experience you need Data Analysis: Proven experience in analysing a variety of data sources, feedback and verbatim to successfully establish themes and trends. Storytelling & Influence: Proficiency in storytelling, bringing opportunities and recommendations to life through forming a compelling, evidence-based case for change. Regulatory Awareness: A strong understanding of Consumer Duty regulation and its vital importance in ensuring high-quality customer outcomes. Stakeholder Management: Ability to build collaborative, value-adding relationships with customers and stakeholders across the business. Investigation & Adaptability: A natural passion for investigation and the confidence to challenge effectively, whilst remaining focused and flexible in a dynamic environment. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role This is an opportunity to join a vibrant, fast-paced team, providing quality assurance and actionable insights across the business. You will ensure the Quality Assurance process and change initiatives are well managed and help mitigate risk. This is an individual contributor role, but you will support skills development, and drive high performance through effective coaching and mentorship across the team. What you'll do Monitoring & Validation: Monitor complex, high-risk workstreams requiring strong judgement skills across multiple channels, conduct reperformance testing, and evaluate outcomes to ensure process adherence, accuracy, and regulatory alignment. Process & Change Management: Drive the design, maintenance, and governance of frontline QA methodologies and process frameworks. You will proactively assess the impact of strategic and operational changes, embedding robust controls and collaborating across teams to ensure change is managed safely, smoothly, and effectively. Stakeholder Engagement & Insights: Drive business-wide performance by leading robust calibration sessions, conducting deep-dive root-cause analyses, and delivering high-value insights to operational and cross-functional leaders to continuously elevate quality standards. Coaching & Onboarding: Design and lead comprehensive onboarding frameworks for new QA hires, driving rapid time-to-competency and standardising evaluation standards across the team. Provide structured mentorship, ongoing coaching, and targeted upskilling to cultivate a culture of quality excellence and maximise overall team performance. Governance & Performance: Track departmental deliverables and SLAs, manage QA monitoring platforms, and resolve process breakdowns through structured problem-solving techniques. The skills and experience you need QA & Regulatory Expertise: Proven experience within Quality Assurance and an in-depth understanding of QA frameworks, monitoring platforms, and conduct risk within a regulated industry. Data Analysis & Problem Solving: Strong capability to analyse complex data, perform root-cause analysis, and make balanced recommendations that optimize both customer outcomes and business needs. Stakeholder Management & Calibration: Experience building collaborative relationships with senior stakeholders, delivering concise reporting, and leading balanced calibration sessions across departments. Coaching & Capability Building: Demonstrated track record of mentoring, onboarding, and upskilling team members to maintain high performance standards and support talent development. Autonomy & Governance: Exceptional organisational skills with a self-starter mindset, alongside experience handling risk management, process governance, and control testing. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Design Engineer \n Derby – 4 or 5 days per week in the office, potentially 1 day per week from home \n Inside IR35 or permanent staff role \n Nuclear sector – open to experience from other highly regulated sectors \n \n A Senior Design Engineer is required to work for a large Nuclear company based in Derby on either an inside IR35 contract basis or a permanent staff basis. \n \n This role will be ideal for a candidate with experience in either the Nuclear sector or other highly regulated sectors such as Aerospace/ Defence \n \n Flexibility will be provided with the software experience \n \n Your Missions: \n\n • Design components to customer spec\n, • Create models and drawings with CAD\n, • As the Senior Design Engineer, you will research new ideas and methods\n, • Improve products and processes\n, • Modify designs for requirements\n, • Ensure safety compliance\n, • Find creative solutions\n, • As the Senior Design Engineer, you will support junior team members\n, • Present designs to customers\n\n \n Qualifications \n\n • Previous experience as a Senior Design Engineer or similar role\n, • As the Senior Design Engineer, you will have the ability to work with the Mechanical Engineering Team to realize ideas\n, • Understanding of safety legislation\n, • As the Senior Design Engineer, you will have a high degree of knowledge around Design for Manufacture\n, • Familiarity with 3D CAD systems (Siemens NX or similar) for model and drawing creation\n, • Familiarity with PLM systems (Teamcentre or similar)\n, • As the Senior Design Engineer, you will have a professional qualification in an engineering related field\n\n \n First Recruitment Group are committed to finding the right candidates for our clients, and the right companies for our candidates to work for. We’re passionate about putting people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis, and workforce management solution, Operam. \n \n As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included. \n

Job titleArea Sales ManagerFunctionSME Field SalesLocationHome BasedReports toRegional Sales ManagerResponsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.When you join the JLA family, you'll also gain access to an extensive benefits package.We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!Role overviewYou will be responsible for contributing to the delivery of the Sales Strategy for our SME Division. Reporting to the Regional Sales Manager and responsible for driving commercial growth first and foremost. Expanding JLAs footprint within existing accounts and acquiring new customers across a range of industry sectors, you will be a key contributor to the success of the sales team.Key tasksDeliver against the sales strategy set for the SME teamEnsure the division is focused on the core disciplines of winning new customers and developing and retaining existing customersWork closely with colleagues in ensuring effective lead management and conversionIncrease the growth potential in existing accounts and acquiring new clientsCement and drive key customer relationships together with account managers in your teamWork on strategic projects and initiatives as required, focusing on increasing the efficiency and productivity of the sales team and expansion of the business in the SME baseDrive value and number of customers with recurring revenue plans with JLA.Improve the cross-sell of products to JLAs existing customer baseUnderstanding target markets, including industry, company, project, company contacts and which market strategies can be used to attract clientsDeveloping and delivering presentations to secure new businessFollowing the latest industry developments and staying up to date on corporate competitorsTo determine the pricing structure for the client, in line with JLA pricing strategy, obtaining senior level approval as requiredService DeliveryDemonstrate an understanding of what service delivery excellence is for your roleEnsuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performanceWork collaboratively with teams in Operations to ensure that sales and service SLAs are deliveredManaging RiskAwareness of your operational and regulation risks which may impact on your roleResponsibility for reporting to your line manager any risk which may impact the businessManaging Health & SafetyEnsuring you deliver your role within the Compliance framework set.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)Demonstrate a proven track record in solutions sales.We are looking for you to have knowledge and experience in dealing with deals to multisite and larger organisations and have a consultative approach in dealing with client requirements.You will be a strong communicator capable of handling varied client types with ease.You will need to have an understanding of the install and service marketplace.Experience (what you have done)Successful track record in delivering ambitious growth plans.Were looking for you to have experience in a longer sales cycle.Negotiation and presentation skills are fundamental to gaining new business.You will have experience in dealing with, SME decision makers.You will have a successful track record in selling products using financial justification to demonstrate value to your customers.You will have gained experience of leading a sales team.Possess an understanding of our products, our competition in the industry and positioning.Personal qualities(the way you think and act)You will be highly Performance driven and be able to focus where the primary goal is to drive revenue growth.You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results.Action orientated, Down-to-earth, energetic, pragmatic, and willing to roll up your sleeves.This role is home based, so you will have the ability to manage yourself without supervision and provide clear strategy plans to the management team.You will be a consummate sales professional, and an ambassador for the JLA brand.QualificationsWe will need you to have a full UK diving license as the role involves UK travel.TPBN1_UKTJ

Are you looking for a flexible way to earn without committing to a traditional employed role?This self-employed Trade Plate Driver opportunity offers full or part time work with the flexibility to choose 3 consecutive days each week. You will work independently, drive a variety of vehicles and manage your journeys with the support of an experienced logistics team.You will need access to a driveway or suitable off-road parking space, as you may take a vehicle home in the evening to deliver to the customer the following day.Most drivers travel between vehicle collections and deliveries using trains and buses, with reasonable public transport expenses reimbursed. Others get more creative, using folding bikes or even running parts of their journey to keep fit, reduce waiting time and save money on transport.What does Trade Plate driving involve?As one of our Trade Plate Drivers, you will be provided with vehicle movements for the collection and delivery of new and used vehicles from a range of locations throughout the country, including dealerships, auction sites, compounds, hire companies, businesses and private retail customers.You will be responsible for all aspects of vehicle logistics, including:Planning your jobs and journeysCompleting detailed and accurate vehicle appraisalsCollecting and delivering vehicles promptlyConducting professional customer handoversCompleting sign-off documentation and supporting paperwork where requiredDrivers typically complete two vehicle movements per day, equating to approximately ten movements per week.An average working day is approximately 10 to 12 hours between Monday and Friday. Early starts and unpredictable finishing times are a normal part of the role.Customer service is a key part of this position, so being well-presented, polite, disciplined, organised, motivated and experienced in delivering high levels of customer service is crucial to the business.You will also need to be calm, patient, resilient and resourceful. Vehicle movements do not always go according to plan, so you must be comfortable adapting to changing circumstances and working independently.Who Could This Role Suit?The opportunity may also suit people with previous experience as a Car Rental Driver, Vehicle Service Agent, Fleet Driver, Auction Driver, Chauffeur, Professional Driver, Taxi Driver, Private Hire Driver, Courier Driver, Multi-Drop Driver, Vehicle Appraiser or Vehicle Inspector.About Intertechnic LogisticsEstablished within the industry for over 29 years, Intertechnic Logistics is a highly regarded and consistently expanding vehicle movements company.How Earnings Are CalculatedThe £450–£600 weekly earning potential is based on the mileage completed.Drivers are paid:£20 for the first 50 miles24p per mile thereafter25p per mile after three months' service26p per mile after six months' service27p per mile after 12 months' serviceActual weekly earnings will depend on the number and mileage of vehicle movements completed.To assist with your daily vehicle movements, we provide:Full insurance cover, trade plates, fuel card , tablet for completing vehicle appraisals and logging movements, professional and experienced allocators , minibus and hire-car supportIt is a requirement of our Insurance Company that all drivers hold a current Full UK Driving Licence for ten years or longer, with six or fewer active penalty points that do not include the codes TT99, DR, DD, CD or IN during the past five years.How to become a Trade Plate driver?If you feel you have the right work ethic, attitude and enthusiasm, please click apply. You will be redirected to answer a few questions and once completed will be in touch about the next stepsWe look forward to hearing from you.TPBN1_UKTJ

Head of Sales UK Gas Market Global Company - Manufacturer Mechanical Components Fluid Related Mechanical Engineering Components Pumps / Valves / Fittings World Class training and Professional Development £80,000 - £90,000 Basic salary (experience dependent) Home Office, Company Car, Pension, Laptop, Mobile Phone, Credit Card and Bonus, on target earnings of £100K+ Rapid Career Progression Opportunities to Director [large group] Area – UK / ideal central location Home Based could live in Leeds, Manchester, Sheffield, Leeds, Nottingham, Derby, Peterborough, Northampton, Stoke-on-Trent, Stockport, Birmingham etc. Mercury Hampton is working exclusively with this client. Mercury Hampton Ltd has been exclusively retained on this critical hire. A world leading manufacturer of mechanical components for applications throughout numerous industrial sectors is now looking for Strategic Sales Leader to manage the UK Gas Market for them. You will have extensive knowledge and experience of the UK Gas Network, the OEM’s who supply into it and the distribution partners associated with the UK Gas Market. You will work closely with the UK sales Director and Managing Director to develop and deliver a growth strategy for the gas market, growing distribution and the engagement strategy. You will have an experienced sales team to help you deliver the numbers, and world leading products renowned for reliability, safety and innovation. You will work closely with customers to enhance and develop new products whilst managing end to end sales for all customer contacts delivering best practice service delivery. You will be the Head for this sector and will network with thought leaders in the UK gas industry. You will manage all aspects of this division; profitability, turnover, product mix, payment, project management, pricing, KPI’s and CRM. You will be joining a dynamic and rapidly growing global manufacturer; there will be massive career progression opportunities both in the UK and globally for the right person with the right attitude. The Candidate: The successful candidate will have extensive sales experience of mechanical component sales into the GAS Market Extensive knowledge and experience of the UK Gas industry Mechanical Engineering Background You will be a leader and an inspirational manager You will understand fluid related components – pumps, valves, seals, filtration, etc A strong strategic thinker with exceptional ability to develop relationships, manage key accounts and develop new business You will have an eye for upselling / cross selling opportunities You will have excellent communication skills and able to communicate and sell to a wide variety of levels. Dynamic “can do” attitude, and enthusiasm for sales An engineering qualification will be advantageous but not essential. A mechanical engineering apprenticeship would also be desirable Extensive Product training will be provided. Please click on the apply button or contact Mercury Hampton directly. We aim to respond to all successful applicants within two working days

Temporary Part-Time PPM Booking Coordinator Location: Derbyshire (Option to work from home once fully trained) Hours: 20 hours per week Contract: Temporary until the end of December 2026 We are looking for a Temporary Part-Time PPM Booking Coordinator to join our team based in Derbyshire. This role is ideal for someone with excellent organisational and communication skills who enjoys coordinating schedules and providing great customer service. You will be responsible for booking Planned Preventative Maintenance (PPM) visits, liaising with customers and engineers, and ensuring appointments are scheduled efficiently. Key Responsibilities Schedule and coordinate Planned Preventative Maintenance (PPM) appointments. Contact customers to arrange convenient service visits. Manage engineers' diaries and optimise scheduling. Update internal systems with accurate booking information. Liaise with customers and internal teams to resolve scheduling queries. Ensure all booking records are accurate and up to date. What We're Looking For Excellent organisational and time management skills. Strong communication and customer service skills. Good IT skills and confidence using scheduling or office systems. High attention to detail and accuracy. Ability to work independently once trained. A Valid DBS What's on Offer Temporary contract until the end of December 2026. Part-time hours – 20 hours per week. * Derbyshire-based role with the opportunity to work from home once trained

Data is shaping the way towns, cities and public spaces are planning for the future! As our Business Development Manager, you'll be responsible for introducing our technology to local authorities and public sector organisations across the UK, building new relationships, increasing brand awareness and positioning our solutions as a valuable partner in the decision-making process. BASIC SALARY: £50,000 - £55,000 BENEFITS: · Company Car · Annual Bonus · 25 Days Holiday · Private Healthcare · Private Medical Insurance · Death in Service LOCATION: This is a home based role, with UK travel. COMMUTABLE LOCATIONS: Birmingham, Nottingham, Leeds, Manchester, Sheffield, Derby JOB DESCRIPTION: Business Development Manager, Sales Manager - Public Sector, Local Authorities, SaaS Reporting to the General Manager, this Business Development Manager is a home-based role where you'll build a pipeline, meet customers and increase the visibility of our SaaS solution. This is a consultative sales role with sales cycles ranging from three months to 18+ months. Success comes from building credibility, understanding customer needs and developing long-term relationships with multiple stakeholders. As our Business Development Manager, you will: · Generate new business opportunities across local authorities, councils, parish councils, national parks and other public sector organisations. Initially 90% of your time will be focused on winning new business. · Build relationships with senior decision-makers, developing opportunities from introduction through to contract award, with sales cycles ranging from 3 to 18+ months. · Manage the full sales process, including prospecting, customer meetings, tender submissions, commercial negotiations and project handover. · Sell a combination of hardware and software solutions. Software contracts generate recurring revenue through highly valuable insights, while hardware projects are typically worth circa £30,000-£40,000, often with opportunities to supply multiple products. · Increase brand awareness by maintaining a visible presence within the market through customer visits, networking events, exhibitions and industry conferences. · Re-engage dormant accounts and identify opportunities to introduce additional solutions into existing customers and different departments. PERSON SPECIFICATION: Business Development Manager, Sales Manager - Public Sector, Local Authorities, SaaS You will be someone who enjoys building a market presence as much as winning new business. You'll be a genuine new business hunter, motivated by the thrill of the chase. We're open to the products or services you've sold previously, but experience selling into local authorities or the wider public sector is essential. You'll also have: · A proven track record of generating and converting new business opportunities. · Experience managing your own sales pipeline and forecasting activity through a CRM system. · The ability to build long-term relationships with senior decision-makers across the public sector. Your background could include selling products or services such as street furniture, traffic signals, traffic management software, intelligent transport systems, street lighting, traffic monitoring, Active Travel monitoring, variable message signs (VMS), EV charging infrastructure, CCTV, IoT and monitoring solutions, or micro-mobility services including e-bikes and e-scooters. THE COMPANY: We create and supply specialist technology that helps organisations better understand how people move through towns, cities and public spaces. Working with public sector organisations across the UK, our solutions support investment decisions, transport planning and infrastructure projects by providing reliable, accurate and high-quality data. Our reputation has been built on quality, technical expertise and long-term customer relationships. As demand continues to grow, we're investing in expanding our presence across the UK. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18599, Wallace Hind Selection

Mobile Diamond Cut Alloy Wheel Technician We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful wheel repair team. -------------- The Job 📌 Monday – Friday 08:00 – 17:30 (finish time may vary) £32,000 + Uncapped commission OTE £50,000 + Starting from home. Company van, phone, tablet and uniform provided Areas being covered: Up to 1 hour from home. Potentially further if needed. 20 Days annual leave + Bank Holidays + Your birthday off -------------- Duties 📑 A successful candidate will be traveling daily to the locations specified above and be responsible for repairing / restoring diamond cut alloy wheels. Daily Tasks: Removing alloy wheels from vehicles Removing and replacing tyres from wheels Prepping wheels Inspecting wheels Painting wheels Using the diamond cut lathe to carry out repairs (training provided) Liaising with dealership staff and customers -------------- Experience 🥼 Previous alloy wheel refurbishment or repair Being in a previous customer facing role -------------- Requirements 📂 Valid full UK driving licence Right to work in the UK Strong customer service Good time keeper Basic maths and English required Great attention to detail * Physically fit and able to lift weight -------------- APPLY NOW for immediate consideration

SF Partners is currently recruiting for an Credit Control Assistant to join a buoyant, stable business based centrally to Derby on a fixed term contract. After training, you will have the option for hybrid work i.e. 2 days in the office and 3 days working from home, plus working a 37 hour week. My client is looking for a proactive and organised Credit Control Assistant to join their Credit Control team on a 12-month fixed-term contract. This is a fantastic opportunity to take ownership of your own ledger, build relationships across the organisation, and play a key role in supporting the customers financial wellbeing. The Credit Controller will be responsible for: Managing your own portfolio of accounts. Liaising with local authorities and Housing Benefit departments to support timely payments. Managing the credit control inbox and resolving queries promptly. Support the Direct Debit collection activity. Work collaboratively with colleagues across Finance and Operations. Required Skills and Experience: Experience in credit control, accounts receivable or a similar role. Strong communication and relationship building skills The ability to manage your workload effectively and work as part of a team. A commitment to delivering excellent customer service. Positive, can-do attitude with a willingness to learn and continuously improve Confident using accounting systems and Microsoft Excel (experience with ERP systems desirable) Professional and confident communication skills, particularly when dealing with suppliers and internal stakeholders A proactive approach to resolving invoice queries and discrepancies Ability to work well both independently and as part of a team My client is a fast moving, change orientated business based in Derby. This is an excellent opportunity for someone looking to join a fantastic, supportive team operating in the services sector. Please apply for immediate consideration

About The RoleLooking to build a hands-on career where you can learn, grow, and make a real difference?Join HomeServe as a Water Supply Pipe Support Engineer and take your first step towards becoming a fully qualified engineer. With industry-leading training, structured development, and ongoing support, we'll help you build a rewarding long-term career.• Location: Derby• Salary: £30,080 + £1,500 guaranteed bonus in your first year• Hours: You will average 40 hours per week (including evenings, weekends, and bank holidays)What you'll be doingAs a Water Supply Pipe Support Engineer, you'll play a key role in delivering an outstanding service to our customers by:• Supporting the repair and maintenance of water supply pipes in customers' homes• Assisting experienced engineers on-site while developing your technical skills• Delivering a high standard of customer service at every interaction• Working safely and efficiently in a variety of outdoor environments• Contributing to a team that takes pride in doing the job right first timeThis is a field-based role where no two days are the same, giving you variety and autonomy in your work.What you'll getHomeServe offers a competitive package designed to support you both at work and at home:• Competitive salary + £1,500 guaranteed bonus (year one)• Paid overtime opportunities• Pension scheme with income protection• 33 days holiday (buy/sell options)• Company van & fuel card• All tools, uniform & PPE provided• Access to industry-leading training & ongoing development• Free HomeServe Cover 8 policy• Smart tech salary sacrifice (Ikea/Currys)About YouWhat we're looking forWe're looking for motivated individuals who are ready to learn and build a career. Ideally, you'll have:• Awareness of safe digging practices• Groundwork experience• A full UK Driving Licence (max 6 penalty points)• Strong customer service skills• Good problem-solving ability• A positive, proactive approach to your workTraining & supportWe'll set you up for success from day one with a structured onboarding programme:• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office. (Where required, we'll cover accommodation and meal allowances during your induction).• Week 2: On-the-job learning alongside an experienced HomeServe WSP engineer• Ongoing: Structured development programmes and mentoringOur goal is to support you in progressing into a fully qualified Water Supply Pipe Engineer.Why join HomeServe?At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.About UsHomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done.TPBN1_UKTJ

About the role:As Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance. You will drive efficiency, service excellence, cost optimization, and strategic execution across the logistics network, ensuring the delivery of business objectives and customer expectations throughout the two countries. You will be a part of the UK&IE SMT team and be the senior logistics POC representing your markets globally, reporting directly to the European Logistics Director. What you will be doing:Performance Management:Owning relationships with our 3PL’s at the most senior level, with a strong focus on providing best in class delivery experience to our customers. Optimising our carrier mix to strike the right trade offs between cost and service. Measure and drive improvements across all core logistic metrics, such as OTD, Cost per order, Labour minutes per box.Drive strategic crisis management and risk mitigation projects to ensure minimal disruption to service.Team Leadership Lead and motivate a team leading by example at all times and exemplifying HelloFresh DNA.Ownership and continuous improvement of our best in class engagement score, making HelloFresh and specifically the Logistics department a great place to work.Relentless prioritisation and open communication to ensure everyone is working towards the same goals. Work cross functionally with local teams such as production and marketing, whilst also collaborating with global counterparts across Europe, US and Australia + New Zealand.Budget Management Full UK and Ireland Logistics P&L ownership covering all areas including 3PLs, middle & final mile transport, overheads. Contract management, reducing delivery costs through supplier negotiations and other creative initiatives. Working alongside our finance team to hit & exceed budget expectations. InnovationCreate long term solutions to reduce delivery errors in conjunction with our key suppliers and internal teams, with a strong focus on using data to measure the effectiveness of initiatives. Evaluate new partner opportunities with full responsibility over the selection and onboarding of new carriers based on performance, service capabilities, and cost-effectiveness.Evaluate customer NPS and Trustpilot feedback to identify key opportunity areas and setting mid / long term initiatives to improve customer sentiment.Partner with global tech and data teams to ensure the local teams have the right tools for the job with a high focus on AI and removing manual tasks. Drive and own the logistics strategy , curating yearly OKRs in collaboration with the business yearly plan, remaining laser focused on execution Who you are:At least 5+ years of demonstrable experience working with or for national B2C carriers. Contract management experience negotiating terms and conditions with third parties. P&L ownership with demonstrable experience of cost savings in challenging environments. You will be an expert in UK final mile delivery networks. A clear demonstrable track record of improving courier final mile performance using data to challenge and measure. Attention to detail and a results-driven mindset is a must. Excellent leadership and people management experience with strong evidence of building engaged teams.Proven track record of curating strategic initiatives both short and long term. Strong problem solving abilities and a proactive approach to resolving challenges. Understanding of Logistics tech systems to be able to engage with technical stakeholders e.g TMS. Ability to work collaboratively in a fast-paced environment, demonstrating our egoless DNA value daily. Proficiency with data analysis tools (Google suite, SQL, Power BI, AI).Desirable Experience working with perishable products and the differences in final mile process requiredIndustry relationships within UK final mile carriers and tech providers Travel will be required - minimum 3 days pw between sites (London, Derby, HFDN sites). Monthly/BiMonthly to Ireland (Dublin) and opportunity for travel in Europe.What you will get in return: 70% off HelloFresh or Green Chef boxes Company pension scheme Gym membership Bupa private medical insurance (including dental & family cover options) Mental health first aiders and an employee assistance programme Dog friendly office! (London site only) Nursery support scheme Cycle to work scheme Group Life AssuranceLocation: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London OR Smart parc, Spondon, Derby DE21 7HWTo be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.Hybrid Working PolicyWe offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meeting customers and learning new technology? If so, this could be the perfect opportunity to join an innovative and growing business that is making workplaces safer across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due to continued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support, product setup, training delivery and ongoing account management. One day you could be installing equipment and configuring systems on customer sites, while the next you could be delivering training, supporting customers with reporting software or helping them understand important health and safety compliance requirements. We're interested in speaking with practical, people-focused individuals who enjoy working with power tools and technology. You may come from manufacturing, production, engineering support, construction, field service, supervisory or other hands-on environments. Equally, if you're someone with strong DIY skills, a practical mindset and the ability to build credibility with customers, we'd love to hear from you. The successful candidate will be confident communicating with people at all levels, both face-to-face and remotely. You'll be comfortable delivering engaging training sessions to groups, building long-term customer relationships and learning technical product knowledge, software platforms and industry regulations. What you'll be doing: Installing and configuring equipment on customer sites. Delivering customer training and ensuring successful system adoption. Providing ongoing support and troubleshooting assistance. Building strong customer relationships and acting as a trusted point of contact. Reviewing data and helping customers understand compliance and best practice. Travelling extensively throughout the UK to support customer projects. What we're looking for: A practical, hands-on approach and confidence using power tools. Excellent communication and customer service skills. A willingness to learn technical and regulatory information. Good computer literacy and confidence using software systems. The ability to work independently and manage your own schedule. A full UK driving license. Flexibility to travel regularly and stay away from home when required. In return, you'll receive full product training, the opportunity to work with innovative technology, a high degree of variety and autonomy, and the chance to build a rewarding career with a business that continues to grow and invest in its people. If you're looking for a role that combines technology, customer interaction, travel and hands-on work, we'd love to hear from you. Apply today to avoid disappointment

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it’s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further—we're here, eagerly awaiting your arrival. Join us today

Account Manager - Automated Intralogistics Home based/ travel to Customer site Competitive salary + monthly car allowance TXM is recruiting for a leading automation and intralogistics company, seeking to hire a Technical Account Manager. My client are providers of automated systems for customer distribution warehouses. In this position you will be responsible for the development and management of customer accounts In this role you will need to have a technical background in the sales of automated intralogisitc systems. Responsibilities: Assuming the role of Account Manager for assigned customers Maintaining and developing customer relationships based on the assigned customers Market observation, reporting and active involvement in the development of new services Regular market presence (visits to customers, trade fairs and subsidiaries) Recognizing sales opportunities and selling small-scale projects, trainings and consulting as well as contributing actively to the sale of all service products Creation of offers, observing the urgency of offers, status maintenance and analysis as well as invoice release – offer project management Responsible for creating budgets related to order receipt and sales Responsible for fulfilling the order receipt goals based on the task matrix for assigned customers Customer satisfaction management Required Experience and Skills: Commercial/technical education Excellent knowledge of the technical products, systems and internal process sequences Knowledge of intralogistical processes and solutions is desirable. Excellent dealing with business partners and in-house interfaces Knowledge of tools used in his/her own professional field TXM Recruit is an equal opportunity employer. If you have specific needs or require assistance or reasonable adjustments during the selection process due to a disability or long-term health condition, we will do our best to accommodate you. INDUK

1st Line IT Support Engineer Derby (Hybrid) Permanent £27,000 - £30,000 (DOE) 1st Line IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 1st line level including problem diagnosis, trouble-shooting + fixes. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ideally September/October 2026. Hybrid Working – working from the Derby office 4 days/week, with the option to work 1 day/week from home (WFH). Benefits include: £27-30k Salary (DOE) + 22 Days Holiday (plus BHs) + day off on your Birthday + Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop PCs, Servers, Networks, IT Infrastructure, Peripherals, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard / Draytek), WDS, Intune, Entra. Communicating with end users, working to agreed SLAs, updating the IT Helpdesk Ticketing system + writing clear IT documentation. Assisting in the delivery of IT projects including: IT installations, rollouts, laptop upgrades, migrations + printer deployments. Advantageous Skills: VMware / Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak French fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it’s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further—we're here, eagerly awaiting your arrival. Join us today

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