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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary - CS Ops Specialist Contract type: 6 month FTC • Provide process, product and system expertise to our operational teams and key stakeholders outside of CS. Organise and co-ordinate resource, information, and support to meet project needs., • Provide training and support to our CS teams on complex queries and act as a contact point for projects., • Use data and understanding of processes to identify areas for improvement, redesign and implement improvements and work with the Team Leader to embed the changes. Ensuring our processes are efficient and delivering good outcomes for customers and colleagues., • Act as the process owner and ensure documentation and customer forms are reviewed and maintained., • Take the lead on team risks events, data protection breaches and complaints ensuring closure in a timely manner with appropriate remedial actions to avoid repeat instances., • Support the team with process and regulatory controls, including oversight reporting and checks, exception reports and ICOFR activities., • To oversee suspense and reconciliations and be the point of contact for audit and compliance activities. What You'll Do • Act as support for operational teams on complex cases including, complaints, and escalations ensuring the correct customer outcomes are achieved., • Use data to identify improvement opportunities and challenge historical controls. Redesign and implement process improvements, working with the Team Leader to embed these in the team. Ensure processes are mapped to the Customer Journeys, processes maps and process knowledge are documented, accurate and regularly reviewed. Form owner, reviewing and creating CS forms as required., • Take the lead on team route cause analysis actions, risks events and data protection breaches, ensuring closure in a timely manner with appropriate remedial actions to avoid repeat instances. Suggesting new controls or improvements to existing controls where necessary., • Provide/co-ordinate expert training and coaching to colleagues when required., • Supports the team with control oversight reporting and checks, including payment authorising and sign offs, exception reports. Oversee suspense and reconciliations ensuring they remain within tolerance., • Act as the business area representative in product and technical group forums and official projects or programmes as needed. Who You Are • Understanding of Lean and Six Sigma skills and methodology or equivalent, • Ability to collect, interpret and analyse data., • Design and facilitation of Improvement Workshops, • Benefits definition and realisation, • Excellent organisational skills and ability to meet tight deadlines in an environment with competing priorities., • Communicates effectively and able to work with people across all levels from front-line agents to senior management., • Aptitude to learn and make a difference., • Curiosity and tenacity to explore beyond the immediate circumstances to identify further improvements., • Ability to solve complex problems quickly and decisively. Qualifications • Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Maths) or equivalent We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Optum is a global organisation that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We’re excited to share that we’re looking for a Sales Specialist to join our Community Pharmacy Solutions team. If you’re passionate about building strong client relationships, driving growth, and helping pharmacies deliver better patient care through technology—this could be the perfect opportunity for you. This is a home-based role with flexibility to attend client meetings and occasional networking events. You’ll be based in or around the Watford area and will work closely with our commercial team to deliver innovative solutions to the UK retail pharmacy market. What you’ll do You’ll play a key role in helping community pharmacies adopt Optum’s technology and services—improving efficiency, compliance, and patient outcomes. Your responsibilities will include: • Managing inbound enquiries and qualifying leads to identify new business opportunities, • Delivering online product demonstrations and guiding customers through the full sales process, • Building strong relationships with customers and internal teams to ensure retention and growth, • Maintaining accurate CRM data and staying informed on market trends Who you’ll be You’ll bring energy, resilience, and a customer-first mindset. Highly organised and proactive, you thrive in a fast-paced environment and love exceeding targets. Key qualities include: • Strong communication and relationship-building skills, • Ability to multitask and manage deadlines with attention to detail, • Proficiency in Microsoft Office and confidence using technology, • A hunger to learn and develop your career in healthcare technology sales Additional Information Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2025 UnitedHealth Group. All rights reserved.

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home. We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you’re commercially driven, strategic in your thinking, and thrive in building high-impact relationships, you’ll be a great fit for this position. You’ll be a key member of our Enterprise Sales Team, reporting to the Sales Director, and play a pivotal role in shaping and expanding our presence within the enterprise market. As our Enterprise Account Executive, you will drive growth by identifying, developing, and managing high-value partnerships with large organisations. You will oversee the entire journey from initial engagement to onboarding and account handover or ongoing management where appropriate, ensuring strong Enterprise sales and Supplier Partnership outcomes. You’ll leverage ArtiCAD’s innovative technology solutions to solve complex business challenges, helping major brands transform the way they design, sell, and deliver to their customers. Key Responsibilities: • Develop and execute a robust enterprise sales strategy aligned with overall company objectives, alongside the Sales Director., • Identify, target, and secure new enterprise customers through strategic prospecting, networking, cold outreach, events, and digital channels., • Build and manage a strong sales pipeline, collaborating with the Sales Director, throughout the end-to-end sales cycle., • Conduct discovery sessions to understand client challenges, goals, and technology requirements., • Develop and present tailored proposals and technology-driven solutions to C-level stakeholders and decision-makers., • Negotiate and close complex, high-value deals to meet and exceed revenue targets., • Identify and engage key stakeholders, including gatekeepers, influencers, and decision makers, to build strong relationships and effectively navigate complex organisational structures., • Deliver effective account management for core enterprise customers, including onboarding and coordination of production and development requirements., • Partner with the technical and product teams to craft bespoke technology solutions that address customer needs., • Support the creation of persuasive sales presentations and solution demonstrations., • Collaborate with marketing to design and execute campaigns that drive awareness, engagement, and lead conversion within target markets., • Lead corporate strategy workshops with prospects to explore innovation opportunities and map customer journeys., • Provide guidance, coaching, and collaboration support to other team members within the sales organisation., • Maintain accurate and up-to-date project records within the CRM, ensuring efficient processes are followed and the sales pipeline is effectively managed. Requirements: • 3+ years’ experience in technology or SaaS sales, within enterprise environments., • Experience from the Kitchen, Bedroom, Bathroom industry preferred., • Proven success selling to large organisations., • Strong understanding of the MEDDPPIC sales methodology and its application in managing complex sales cycles., • Strong track record of achieving or exceeding annual and monthly sales targets., • Exceptional communication, presentation, and negotiation skills., • Confident in engaging and influencing C-suite and senior decision-makers., • Proficient in CRM tools for pipeline and account management. What It’s Like to Work at ArtiCAD: • We’re collaborative and inclusive – you’ll always feel part of the team, • We care about community, regularly supporting charity initiatives and work experience schemes, • We champion innovation and bold ideas – your voice matters here, • We're committed to delivering an exceptional customer journey, • We encourage every team member to strive for their best self Benefits: • Company events, • Cycle to work scheme, • Electric Car Salary Sacrifice Scheme, • Employee Retail Discount Portal, • Comprehensive Private dental insurance, • Comprehensive Private medical insurance, • 25 days annual leave (+ Bank Holidays), this increases with length of service!, • OTE: £70,000 - £80,000

Bank Care Team Leader Haven Residential Care Home, 36-38 Wellington Road, Hatch End, Pinner, Middlesex, HA5 4NL £15.18 per hour Hours as and when required Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Haven for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Haven is special and we're looking for special people to join us. Become a part of it and apply for this role. At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for: Your Mind and Body • Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • Additional compensation for overtime, • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, • Life assurance, • 20 days annual leave plus bank holidays (pro rata), • Complimentary meals during long shifts, • Growth and development with us through comprehensive training and internal career opportunities including a Team Leader Development programme, • Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, • Loyalty recognition scheme for 12 month's service onwards As a Care Team Leader, you will look after the day-to-day needs of our residents, whilst showing compassion, care and commitment to having a positive impact on their lives. You will work with a team of like-minded individuals, all with a desire to ensuring that our residents are comfortable in their home. You will also support Care Assistants in their development. • First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process, • We give the highest quality of personalised care to our residents in line with their individual care plans, • Leisure and social activities are a really important part of the day - let's get stuck in, • Team work! A happy team, makes for happy residents and a happy home, • Experience in care is an essential requirement for role, an NVQ3 in Social Care is also desirable, • Being able to communicate well is essential along with a flexible approach Job Reference: 225481 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Job Segment: Manager, Inspector, Management, Quality

Female Care and Support Assistant Rosary Priory, 93 Elstree Road, Bushey, WD23 4EE £13.23 per hour 17.5 hours per week - Day and night shifts to include some weekend working Sanctuary Supported Living is delighted to be recruiting for a Female Care and Support Assistant at our CQC Retirement Communities Service at Rosary Priory, Bushey. At Rosary Priory, we provide personal care and support for retired nuns from the Dominican Sisters of Saint Catherine of Siena Newcastle Natal, ensuring they have comfort, independence and peace of mind during their retirement. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Care and Support Assistant will include: • Providing personal care to our Sisters, • Providing peace of mind for the Sisters by carrying out wellness checks, • Responding to calls should a Sister need support in an emergency, • Conducting morning calls to a high standard, • Working with other staff members to ensure a clean and comfortable environment Skills and experiences: • Passionate about providing a high standard of care to the Sisters, • Previous experience working in a care related role, • Ability to react quickly to changing priorities, • NVQ 2 in Health and Social Care, or willing to work towards Due to the sensitive needs of our clients, we can only consider female applicants. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of schedule 9 of the Equality Act 2010. Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata, • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare

Bank Catering Assistant Haven Residential Care Home, 36-38 Wellington Road, Hatch End, Pinner, Middlesex, HA5 4NL £12.70 per hour Hours as and when required Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Haven for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Havenis special and we're looking for special people to join us. Become a part of it andapply for this role. Are you our next Catering Assistant? Here's more about the role: • First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process, • Your main duties will include basic food preparation, presenting meals to a high standard and serving meals to our residents, all performed to relevant food hygiene legislation, • Team work! A happy team, makes for happy residents and a happy home, • Previous catering experience is desirable as is a food hygiene certificate, • An understanding of safe food storage/cleaning practices is essential, • Support and training are provided, • You need to be caring, enthusiastic and have energy to share, • Being able to communicate well is essential along with a flexible approach We know you work so hard and being the best Catering Assistant you can be needs to be rewarded. We are very proud to offer the following: • 20 days annual leave equivalent based on hours worked, • Life assurance, • CQC performance bonus, • Overtime enhancement, • Statutory sick pay, • Excellent training and development opportunities, • Refer a friend scheme with payment of up to £500 available, • Contributory pension from Sanctuary Care, • Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice, • Exclusive discounts, wellbeing resources, recognition and much more via "Sanctuary e-hub" Job Reference: 225171 We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. If you are applying internally, don't forget to use your internal careers account to submit your application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Bank Female Domestic Cleaner Rosary Priory, 93 Elstree Road, Bushey, WD23 4EE £12.82 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Female Domestic Assistant at our CQC Retirement Communities Service at Rosary Priory, Bushey. At Rosary Priory, we provide personal care and support for retired nuns from the Dominican Sisters of Saint Catherine of Siena Newcastle Natal, ensuring they have comfort, independence and peace of mind during their retirement. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The position of Cleaner is referred to internally at Sanctuary, as Domestic Assistant. The role of Cleaner will include: • Providing a personalised domestic service to the sisters, fulfilling housekeeping, cleaning and domestic tasks to meet sisters' needs, • Ensuring a clean, comfortable and safe environment is maintained in the communal and service areas, • Responsible for the daily use of housekeeping equipment, • Monitoring of stock levels and reordering of supplies Skills and experiences: • Experience is not essential however some experience of undertaking general housekeeping or domestic duties would be desirable, • An approachable, caring and compassionate attitude is essential, • Enthusiastic and flexible with a strong "can-do" attitude, • Ability to demonstrate a competent level of numeracy and literacy, • NVQ2 in Hospitality and Catering or willing to work towards, is desirable Due to the sensitive needs of our clients, we can only consider female applicants. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of schedule 9 of the Equality Act 2010. Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Housekeeping, Home Care, Healthcare

Bank Care Assistant Rowanweald Residential and Nursing Home, Weald Lane, Harrow Weald, Harrow, London, HA3 5EG £13.10 per hour Hours as and when required Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. 94% of our employees told us in a recent staff survey that they would recommend Sanctuary Care as a great place to work. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Rowanweald for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Rowanweald is special and we're looking for special people to join us. Become a part of it and apply for this role. At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for: Your Mind and Body • Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • Additional compensation for overtime, • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, • Life assurance, • 20 days annual leave plus bank holidays (pro rata), • Complimentary meals during long shifts, • Growth and development with us through comprehensive training and internal career opportunities including a Team Leader Development programme, • Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, • Loyalty recognition scheme for 12 month's service onwards, • First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process, • We give the highest quality of personalised care to our residents in line with their individual care plans, • Leisure and social activities are a really important part of the day - let's get stuck in, • Team work! A happy team, makes for happy residents and a happy home, • Experience is not essential, as we will support you with all the training and support you'll need to do the job, what is important is that you are caring, enthusiastic and have energy to share, • Being able to communicate well is essential along with a flexible approach Job Reference: 226329 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Job Segment: Nursing Home, Inspector, Healthcare, Quality

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903.We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.Job Summary The Unit Pricing & Asset Servicing Manager is responsible for leading the Unit Pricing and Asset Servicing teams.The teams provide effective, efficient and scalable Fund Administration services to the UKs insurance and investment businesses as well as other group companies and third party clients in respect to Assets Under Administration of c£35bn.Responsible for daily pricing of insured funds and quality of asset data including both valuation and qualitative data.The role will ensure the maintenance of a professional quality service in line with internal policies and external regulations that meet client expectations and industry view of Best Practice.Evidenced by timely publication of unit prices, high quality asset data, minimal business errors / losses as well as contributions to Continuous Process Improvement.What Youll Do Lead, manage and develop the Unit Pricing and Asset Servicing teams ensuring high quality, professional services are provided to all European insurance businesses (including third party clients), the wealth management business (UK and International) and the Investment Management businesses in London and Dublin.Leading the delivery of professional Fund Administration services in a controlled and timely manner.Oversee services to agreed standards (SLAs) and provide direction and guidance to motivated, team members which enables the department to grow in ability and technical depth that creates a culture of continuous improvement ensuring the control environment remains fit for purpose.This includes: Accurate daily unit prices of insured funds Timely set up of new assets and ensuring qualitative data remains complete and accurate for internal and external reporting (eg.SII QRTs) Ensuring source of asset prices remains appropriate considering both need for accuracy and also cost of data Accurate processing of income and corporate actions across all asset types and systems (i.e.both Platform and Insured Funds) Support effective risk management, creating a strong risk culture and operating in line with Canada Lifes risk strategy, preferences, policies and processes to improve the certainty around achieving our business and customer objectives.Oversee process and control framework for populating European Data Repository with Investment data ensuring data quality targets are met in terms of timeliness, completeness and accuracy.Ensure external operational relationships such as with the Custodian, 3rd Party Administrators, Fund Managers and Data Vendors etc are appropriately managed and maintained.Build collaborative working relationships with other internal areas in order to develop and maintain service levels as required (eg.CLAM, , SFFS in Winnipeg).Devise appropriate Operational performance indicators (KPIs & KRIs) and Balanced Scorecard data and use such MI to drive results in terms of improved performance.Measures will not only help to improve service delivery and mitigate risk but should also include analysis that supports control and reduction of expenses.Provide technical expertise and oversee the management, training and development of teams and procedure notes keeping both up to date with regulatory, industry and internal requirements as appropriate.Manage the input into ICOFR, RCSA and Policy attestation for Unit Pricing & Asset Servicing in addition to internal and external audit requirements.Ensure change is managed effectively in the area including strategic change (eg.onboarding from acquisitions) and operational change (eg.New Funds) through appropriate change control processes.Oversee planning and implementing of changes in order to comply with regulations or enhance services.Who You Are Extensive Unit Pricing (including Fund Taxation) Investment Administration and Accounting experience, knowledge of European securities and pricing regulations and practices.Ability to manage a demanding operational area with multiple clients and stakeholders delivering accurate, high quality financial data each and every working day.Ability to Manage external business partnerships and maintain trusted internal customer relationships with agreed priorities and varied deliverables with valued European Clients.Ability to communicate complex issues to finance and non-finance staff and an ability to identify, advise and direct appropriate resource to implement practical operational solutions.Qualifications Professional accounting qualification ie CIMA /ACCA/ACA or qualified by experience Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package thats regularly reviewed.As a Canada Life UK colleague, youll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance.We have a fantastic number of other benefits and support services as well as regular personal and professional development.How we work at Canada Life Our culture is unique and incredibly important to us.We care about doing the right thing for our people, customers and community and helping others to build better futures.Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others.Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces.Thats why we offer a range of training, flexible working and opportunities to grow and develop.Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us.We are proud of the progress were making in DEI, and we continue for it to be a significant focus."At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures.Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities.Were happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.d02fcfcb-6df4-40ee-95cf-3eb059ce3173