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  • Receptionist Manager
    Receptionist Manager
    9 days ago
    £30000–£40000 yearly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

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  • Sales Executive
    Sales Executive
    22 days ago
    Full-time
    Slough

    Job description: Are you ready to kick-start your career in a fast-paced, rewarding environment where your ambition and hard work are recognised? This is an exciting entry-level opportunity to join Orion Industries award-winning sales and marketing organization, offering genuine career progression, hands-on coaching, and the chance to develop valuable business skills from day one. If you’re looking to move away from repetitive administration work and into a role where no two days are the same, this could be the perfect opportunity. Your previous experience in administration, customer service, hospitality, retail, or sales can provide a strong foundation to build a successful career with us. About the Opportunity You will join a motivated and supportive team of sales and marketing professionals at Orion Industries, representing a diverse portfolio of well-known brands. As a Sales Representative, you will play an important role in helping clients expand their customer base through direct customer engagement and professional brand representation. This role provides valuable real-world experience in customer acquisition, communication, sales strategy, and business development all while working in a vibrant team environment with clear progression opportunities. What You’ll Gain As you work directly with customers, you’ll build confidence, improve your communication skills, and develop practical experience in: • Customer engagement, • Sales and business development, • Brand representation, • Relationship building, • Sales support and administration With full coaching and ongoing support provided by Orion Industries, this is an ideal opportunity for someone eager to learn, develop, and progress. Sales Representative Requirements • Communication Skills: Strong communication and people skills are essential., • Self-Motivation: A positive attitude and motivated mindset are key to success., • Work Ethic: Applicants should be driven, dependable, and eager to learn., • Growth Mindset: A willingness to develop personally and professionally is highly valued., • Availability: Flexible scheduling options are available., • Location: Applicants should be able to commute to our Slough office and surrounding areas, conveniently located within walking distance of public transport links. Sales Representative Benefits • Career Progression: Excellent opportunities for advancement based on performance., • Coaching & Mentorship: Ongoing training and access to a highly regarded coaching system., • Flexible Schedule: Flexibility to support work-life balance., • Travel Opportunities: National and international travel opportunities available., • Supportive Team Culture: Work in a social, energetic, and motivated environment at Orion Industries., • Performance Incentives: Uncapped commission structure with additional incentives and bonuses. Average Earnings Typical weekly earnings range from £500–£750, with higher earning potential as experience grows. No Experience Required Full product and sales coaching provided, making this an excellent opportunity for those looking to start or change careers. Whether your background is in customer service, administration, hospitality, retail, delivery, sales, or front-of-house, your transferable skills can help you thrive in this role. If you’re ambitious, driven, and looking for a genuine opportunity to build your future with Orion Industries, we’d love to hear from you. Apply now and take the first step towards an exciting new career in sales. Please note, by applying to this advert you acknowledge that our privacy policy applies and consent to Orion Industries sharing the information you provide regarding this role or other suitable opportunities. Benefits: • Free parking, • On-site parking Work Location: In person

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    2 months ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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