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Jamavar, an exquisite fine-dining destination based in the heart of Mayfair, is looking for an experienced Reservationist to join our dynamic team. We pride ourselves on offering our guests an unforgettable dining experience, blending the rich flavours of India with world-class service. If you're an organised, people-person with a passion for hospitality, we want to hear from you! Key Responsibilities - Handle Enquiries: Be the go-to person for all reservation-related queries. - Maximise Revenue: Convert enquiries, recognise business prospects, and upsell services whenever possible. - Cross-department Collaboration: Work closely with all departments to ensure top-notch service. - Maintain Standards: Ensure all paperwork is accurate and complete, including catering requirements, booking supplements, and payment details. - Knowledgeable Service: Know our food and drink menus inside out to respond effectively to customer enquiries. - Admin Duties: Handle general administration tasks. - Health and Safety: Follow procedures and report any hazardous situations or accidents to management. - Team Collaboration: Prepare function sheets and work as part of a cohesive team. Qualifications - Fluent in English - Knowledge of SevenRoom and OpenTable systems - IT literacy, with experience in packages such as Excel, MS Word, etc. - Exceptional time management and organisational skills - Excellent telephone and communication skills - Friendly yet professional work ethic What We Offer - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts at some of the most prestigious restaurants in Mayfair Ready to bring your sparkle? We can’t wait to hear from you!
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £40,000 / 42,000 per annum
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum
Job Summary: We are seeking a friendly, motivated, and experienced Barista to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: Experience: Previous experience as a barista is a MUST. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.
Job Overview: We are seeking a highly skilled DevOps Engineer to join our team. The successful candidates will play a pivotal role in streamlining development, deployment, and monitoring processes. You will be responsible for designing, building, and maintaining Continuous Integration/Continuous Deployment (CI/CD) pipelines, ensuring the stability and scalability of our infrastructure, and implementing best practices in automation. As a DevOps Engineer, you will work closely with software development and IT operations teams to ensure smooth and efficient operations across various cloud environments. Key Responsibilities: CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines to streamline development and deployment processes. Automate build, test, and deployment workflows to ensure rapid and reliable software delivery. Troubleshoot and optimize existing pipelines for performance and scalability. Cloud Infrastructure Management: Manage cloud infrastructure across AWS, Azure, and GCP to ensure availability, scalability, and security. Implement infrastructure as code (IaC) using tools like Terraform, CloudFormation, or ARM templates. Monitor cloud resources and optimize for cost, performance, and reliability. Containerization and Orchestration: Develop, deploy, and manage containerized applications using Docker. Implement and manage Kubernetes clusters for orchestration of containers. Optimize container environments for scalability and performance. Automation and Scripting: Develop automation scripts for server provisioning, application deployment, and configuration management using tools such as Ansible, Chef, or Puppet. Implement automated monitoring, alerting, and reporting systems to track the performance and health of applications and infrastructure. Site Reliability Engineering (SRE): Ensure the reliability and availability of services through proactive monitoring, troubleshooting, and incident response. Establish SLAs, SLIs, and SLOs for critical services and drive initiatives to improve system reliability. Conduct root cause analysis on incidents and outages, implementing fixes and preventive measures. Collaboration and Communication: Work closely with development, QA, and operations teams to align on software releases and infrastructure needs. Ensure knowledge sharing and best practices within the team to foster a collaborative DevOps culture. Required/Preferred Skills: CI/CD Tools: Jenkins, GitLab CI, CircleCI, Travis CI, or similar. Cloud Platforms: AWS, Azure, GCP with expertise in managing multi-cloud environments. Containerization: Docker, Kubernetes, Helm. Automation Tools: Ansible, Chef, Puppet, or similar. Infrastructure as Code: Terraform, CloudFormation, or ARM templates. Monitoring & Logging: Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Datadog. Version Control: Git, GitHub, GitLab. Scripting Languages: Python, Bash, PowerShell, or equivalent. Operating Systems: Proficiency in Linux and Windows server environments. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3+ years of hands-on experience in DevOps, cloud infrastructure, and automation. Strong understanding of networking, security best practices, and system architecture. Certification in AWS, Azure, or GCP (preferred but not mandatory). Key Attributes: Problem-solving mindset with strong analytical skills. Ability to work in a fast-paced, collaborative team environment. Excellent communication and organizational skills. Passion for continuous learning and staying updated with the latest technologies.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. ** Working Hours: 37.5 Hours per/week**
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. · Paid breaks. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 48h per week. · Salary up to £14.5 per hour
A diligent barista with managers experience required The shop is both a coffee and wine shop, so wine knowledge favored Must have good admin skills for rotas, ordering, invoicing Ideally should live local to Haggerston, or less than 30 min commute Should be comfortable with working independently Will be managing a team of 6 people Prepared to work in SHED’s other coffee shop at least once per week ( Haggerston, Leyton, Clapham South ) Recruit and interview future staff Must have skills Be likable by your team Must have a passion for wine and coffee Be polite, friendly, and smiley to customers Be able to make high-quality coffee Be able to dial in a coffee machine and weigh shots correctly Be able to clean grinders Must be one time and punctual Must be well-presented, clean, and hygienic. SHED is a dynamic creative company founded by two creative directors in London, after studying art and design they decided to start a company that reflects their taste and value by offering inspirational places across London for locals to purchase exceptional produce. Both directors still practice their creative passions alongside the day-to-day running of SHED. We expect you to excel in making sure you and your team deliver on training your staff so that you can both generate good sales for the company whilst delivering exceptional service. You should be able to train your team so they know how to upsell, how to make the best coffee and how to be welcoming to customers. You should be able to make their environment easy to operate so they can sell more products. This is the starting point for your job and is what we expect from you as a good manager to help drive sales. SHED Directors and Operational team have worked very hard to create the relevant systems to run a successful cafe. It’s the cafe managers main responsibility to ensure that these are followed to the finest detail. This includes managerial practises such as recruitment, staff rotas and organisation
Job Description: Experienced Waiter Location: Waterloo, London Type: Full-time/Part-time We are seeking an experienced and professional Waiter to join our esteemed Italian restaurant located in the vibrant area of Waterloo, London. The ideal candidate will be dedicated to providing an exceptional dining experience, with a strong focus on elegant service, customer satisfaction, and revenue growth. Key Responsibilities: - Provide a warm, courteous, and polished service to all guests, ensuring that their dining experience is seamless and memorable. - Accurately take and relay customer orders, ensuring all requests are understood and communicated clearly to the kitchen staff. - Proactively suggest and upsell menu items, including daily specials, desserts, and premium beverages, to enhance the dining experience and increase sales. - Prepare and serve a variety of beverages, including cocktails, wines, and specialty drinks, with a high level of precision and presentation. - Maintain an in-depth knowledge of the menu, ingredients, and preparation methods to confidently answer any customer queries and make informed recommendations. - Set tables with attention to detail, ensuring a sophisticated and inviting atmosphere. Regularly monitor tables to ensure they are clean, well-presented, and properly stocked throughout the service. - Work closely with kitchen staff and fellow waiters to ensure smooth service operations, particularly during peak times. - Address and resolve any customer complaints or concerns promptly and with professionalism, always striving to exceed guest expectations. - Manage customer bills accurately, handle cash transactions, and operate the POS system with efficiency and integrity. - Adhere to all health and safety regulations, ensuring that all hygiene standards are met consistently. Requirements: - Previous experience as a waiter in a high-end or busy restaurant environment. - Strong communication skills with an emphasis on customer interaction and service. - A keen eye for detail and a passion for delivering high-quality service. - Ability to work under pressure while maintaining a composed and professional demeanour. - Flexibility to work evenings, weekends, and public holidays as required. - Knowledge of Italian cuisine and wine is highly desirable. Benefits: - Competitive salary with opportunities for bonuses. - Staff meals provided during shifts. - A vibrant and supportive working environment. If you are passionate about hospitality, possess a flair for customer service, and thrive in a dynamic restaurant setting, we would love to hear from you. Apply today to join our dedicated team and contribute to the success of our renowned Italian restaurant.
Job Description Overview: We are seeking a highly motivated and experienced Sales Leader to join our team. This role is ideal for someone who thrives in a dynamic environment, has a strong sales background, and is ready to take on the challenge of leading a team in a fully commission-based role with an attractive commission rate of 50% per client, recurring monthly. What's in it for you? High Earning Potential: With a 50% commission on each client you or your team convert, your earning potential is limitless. As long as the client remains with us, you will continue to earn from that relationship monthly. Flexibility: Enjoy the freedom to work flexible hours, including the ability to manage your schedule to best suit your lifestyle. Leadership Opportunity: This role allows you to step into a leadership position where you can hire, train, and mentor your own team of sales associates, giving you the chance to shape the success of both your team and the company. Professional Growth: You'll be working in a fast-paced environment where your skills will be challenged and honed, providing you with valuable experience that can propel your career forward. Immediate Start: This is an opportunity to start ASAP, so you can begin earning and making an impact right away. Autonomy: You’ll have the autonomy to develop and implement your sales strategies, directly influencing the growth and success of the business. Responsibilities: Lead, Hire, and Train: Manage, hire, and train a team of sales associates to ensure they meet their targets and deliver exceptional customer service. Sales Strategy: Develop and implement effective sales strategies aimed at driving business growth and expanding our customer base. Team Motivation: Set ambitious sales targets and inspire your team to achieve them, ensuring consistent performance and growth. Performance Monitoring: Regularly monitor sales performance, providing feedback, guidance, and coaching to improve skills and achieve results. Client Relationships: Build and maintain strong relationships with clients, ensuring their satisfaction and long-term engagement with our services. Collaboration: Work closely with other departments, such as marketing and product teams, to enhance sales initiatives and ensure a seamless customer experience. Market Analysis: Stay informed on market trends and competitor activities, identifying opportunities for growth and adjusting strategies as needed. Reporting: Analyse sales data and provide actionable insights to drive further growth and optimise sales strategies. Experience & Requirements: Sales Leadership: Proven experience in a sales leadership role, preferably in a commission-based environment. Sales Expertise: Strong understanding of sales principles, strategies, and customer service practices. Communication Skills: Excellent communication and negotiation skills, with the ability to motivate and inspire a team. Analytical Skills: Ability to analyse data and market trends, drawing actionable insights to drive business growth. Proven Track Record: Demonstrated history of meeting or exceeding sales targets. Sales Software Proficiency: Familiarity with CRM systems and proficiency in Microsoft Office and other sales software applications. Flexibility: Availability to work flexible hours, including weekends and holidays, as required. Compensation: This position is fully commission-based with a high commission rate of 50% per client, recurring monthly. This means that for every client your team or you convert, you will earn 50% of the revenue each month, continuing as long as the client remains with us. Application Process: This position is starting ASAP. Previous sales experience is required, but anyone with the drive and ambition to succeed is encouraged to apply. We look forward to having you join our team and lead us to new heights in sales success! Goodluck!
Hello! We are Napoli on the road Chiswick! ABOUT US: Michele Pascarella started his business by revolutionizing London’s pizza scene with his Ape Piaggio, crafting wood-fired pizzas across the city. Renowned as the pioneer of contemporary high-crust pizza in the UK, Michele remains committed to using only seasonal ingredients, resulting in a menu that evolves every three months to respect the environment and what nature offers to us. Recognized with prestigious awards like 1st place in 50 Top Pizza Europa 2024 and Michele Pascarella Pizza Maker of the Year 2023, we pride ourselves on delivering the finest quality pizza and dining experience. WE ARE LOOKING FOR A PASSIONATE AND AMBITIOUS FRONT OF HOUSE TEAM MEMBER WHO IS READY TO START ANYTIME SOON!:) JOB DESCRIPTION: Greet and escort customers to their tables. Present menu and provide detailed information when asked (e.g., ingredients, or potential food allergies). Take accurate food and drink orders using our POS system. Communicate order details to the kitchen Serve food and drinks accurately and efficiently. Check dishes and tables for cleanliness and presentation. Deliver bills and collect payments. Communicate effectively with supervisor/assistant manager/manager about any issues or queries. REQUIREMENTS: Work experience as a waiter/waitress or similar role in the hospitality industry is preferred but not essential Excellent customer service skills. Knowledge of Italian cuisine and Wines is a preferred but not essential Ability to work well under pressure in a fast-paced environment. Flexibility to work various shifts, including evenings and weekends. WHAT WE OFFER: Competitive hourly wage (£12-14 per hour) plus tips. Opportunity to work in a dynamic, award-winning pizzeria. Training and development opportunities. Free meals on shifts 50%Staff discount when dining with friends 20% for family and friends If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV! Looking forward to meet you!
Guest Experience Host Location: Naana Holistic – Holistic Beauty + Health Studio About Us: Naana Holistic is a sanctuary dedicated to healing and everyday beauty care. We create premium beauty and health products in the UK using small-batch, pure, organic, plant-based ingredients. Our mission is to nurture our clients’ well-being through holistic and environmentally conscious practices. Job Overview: As a Guest Experience Host at Naana Holistic, you will be the face of our studio, ensuring every guest feels welcomed, valued, and rejuvenated. You will provide exceptional customer service, facilitate a seamless experience, and embody our commitment to holistic wellness and beauty. Key Responsibilities: • Welcoming Guests: Greet visitors with warmth and professionalism, offering an exceptional first impression of our studio. • Customer Service: Address guest inquiries, provide information about our products and services, and ensure a high standard of service throughout their visit. • Appointment Management: Assist with scheduling, rescheduling, and confirming appointments, ensuring smooth operations and minimal wait times. • Product Knowledge: Demonstrate a deep understanding of our holistic products and services, offering personalized recommendations and explanations. • Environment Maintenance: Ensure the studio is clean, organized, and inviting, reflecting our brand’s commitment to purity and tranquility. • Feedback Collection: Gather and report guest feedback to help enhance our services and address any concerns promptly. • Administrative Tasks: Handle front desk operations, including managing phone calls, processing transactions, and maintaining accurate records. Qualifications: • Previous experience in a customer-facing role, preferably in the beauty or wellness industry. • Exceptional interpersonal and communication skills. • Strong organizational abilities and attention to detail. • Passion for holistic health, beauty, and organic products. • Ability to work both independently and as part of a team in a dynamic environment. • Proficiency with appointment booking systems and basic office software. Benefits: • Competitive salary and performance-based incentives. • Discounts on our range of products and services. Free treatments! • Opportunities for professional development and growth within the company. • A supportive and inclusive work environment focused on personal and professional well-being. How to Apply: Submit your resume and a cover letter detailing your relevant experience and passion for holistic beauty and health. Join us at Naana Holistic and be a part of a dedicated team committed to enhancing well-being through organic and mindful practices. We look forward to welcoming you to our community.
We are looking for a skilled and enthusiastic Senior Barista to join our team at ARRO Coffee. This role involves working across our four locations: the flagship store on Oxford Street, as well as our cafés in Mayfair, Marylebone, and Bayswater. As a Senior Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. You will also provide leadership and mentoring to junior baristas across all locations. If you are passionate about coffee, have excellent leadership skills, and thrive in a dynamic environment, we’d love to hear from you! Key Responsibilities: Leadership & Mentoring: - Provide guidance and support to junior baristas across all locations, helping them develop their skills and knowledge. - Lead by example in delivering exceptional customer service and maintaining high standards of coffee preparation. - Assist in training new team members and conducting regular upskill training and assessments. Customer Service: - Greet customers warmly, take accurate orders, and deliver friendly, attentive service at all locations. - Handle cash transactions and operate the POS system to process payments accurately. - Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: - Prepare and serve a wide range of coffee and espresso-based drinks to ARRO’s recipes and quality standards at each location. - Ensure consistent use of coffee equipment and techniques to maintain excellence in every cup. - Monitor and adjust brewing techniques to optimise coffee quality across all locations. Operational Support: - Assist in managing daily operations at each location. - Maintain cleanliness and organisation in each café, including cleaning equipment, cups, cutlery, and sanitising work surfaces. - Restock supplies and manage inventory levels to support smooth operations. Food Service: - Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality at all locations. - Uphold food safety and hygiene standards during food handling and preparation. Team Collaboration: - Work closely with the Store Managers and other senior staff to ensure efficient café operations across all locations. - Foster a positive and collaborative work environment, contributing to team morale and productivity. Requirements: - Previous experience as a Barista, with a demonstrated ability to perform at a high level and mentor others. - Strong knowledge of coffee preparation techniques and espresso equipment. - Excellent leadership, communication, and interpersonal skills. - Positive, proactive attitude with the ability to work effectively in a fast-paced environment. - Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. - Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays, across multiple locations. Benefits: Competitive hourly wage: £13 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Regular opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week across all locations. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
🌟 Join Our Team as a Door Host/Hostess at Gilgamesh Covent Garden! 🌟 We are looking for extroverted characters with sales experience or background to get people through our door . You need to be very good with people and able to confidently sell our restaurant. Are you a people-person with a knack for making guests feel welcome and valued? Are you passionate about providing exceptional hospitality in a stunning setting? Look no further! Gilgamesh Covent Garden is searching for a dynamic and experienced host/hostess to join our team full-time. Nestled in the heart of the enchanting Covent Garden, Gilgamesh offers a culinary journey like no other, blending exquisite Pan-Asian cuisine with unparalleled ambience. As part of our team, you'll have the opportunity to be the face of our establishment, welcoming guests and setting the tone for their unforgettable dining experience. Position: Host/Hostess (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Warmly greet guests upon arrival and escort them to their tables, ensuring a seamless and memorable experience from start to finish. Manage the restaurant's reservation system, including utilizing booking platforms such as SevenRooms and OpenTable to efficiently handle guest reservations, seating arrangements, and special requests. Communicate effectively with the restaurant team to coordinate seating and ensure timely service for all guests. Provide accurate wait times and manage the flow of guests during peak dining hours. Assist with guest inquiries, including menu recommendations, special events, and general information about the restaurant. Uphold high standards of cleanliness and organization at the reception area. Requirements: Previous experience as a host/hostess in a high-end restaurant or hospitality environment. Proficiency in reservation management systems such as SevenRooms and OpenTable. Excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. A passion for providing exceptional guest service and creating memorable experiences. Impeccable attention to detail and a professional appearance. Benefits: Competitive salary and opportunities for advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. Training and development opportunities to enhance your skills and knowledge in the hospitality industry. If you're ready to be a vital part of the Gilgamesh Covent Garden experience and contribute to our continued success, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
Job description ** COMPANY** Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa. ** THE ROLE** We are currently looking for an enthusiastic and Experienced Restaurant Manager join our front of house team ** Main Duties:** To take control and responsibility for the smooth and efficient operation of the restaurant, ensuring facilities are maintained to the standards required and the departmental budget & profitability is achieved. To develop and train team to be able to provide superior guest service and maximize revenue. To build business and develop repeat guests, especially from the local community and making the restaurant a ‘first choice’ for a dining experience in the local area. ** KEY OBJECTIVES** Ensure achievement of budgeted profitability of the Restaurant Utilize restaurant staff between all outlets to minimize payroll expenditure and ensure flexibility of the team Ensure all employees receive regular training to update their skills and knowledge and meet their own personal development needs Maximize the service opportunities for guests to ensure return visits ** PRIME RESPONSIBILITIES** ·* Sales & Marketing Participate in guest activities that promote the hotel products and it’s services. To positively approach all sales opportunities to maximize hotel revenue to meet and exceed budgeted targets. To be innovative and come forward with ideas to maximize revenue. To ensure all departmental staff are sales and standards-focused. To develop food and drink packages/promotions to encourage business and build a reputation Work within the departmental budget figures, maximizing revenue and minimizing expenditure Produce departmental forecasts as required and communicate figures to the team to aid their understanding of the business and the importance of their contribution to the business success. Ensuring a system is in place for ordering, delivery, storage, security, distribution and administration of food & beverage items. To be fully aware of and control departmental operating costs in line with forecasted business levels To be fully aware of departmental budgeted and actual payroll costs and manage costs by allocating labour resources in line with forecasted business levels. To control all china and cutlery stocks and levels, ensuring costs are controlled in accordance with hotel procedures. · Customer Care Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. The standards of AA Inspection & Rosette needs to be met. Encourage the team to work flexibly, which will develop their knowledge and assist in the event of absence cover, and allow service standards to be maintained. To set up and organize on-going departmental cleaning schedules, check list and handovers. Coach/discipline as necessary To provide Duty Management cover in the hotel, as required. Training & Development To produce a departmental training plan together with L&D Manager, action the training and evaluate to ensure that the training is relevant and achieves the required outcome. To carry out departmental appraisal reviews in a timely and appropriate manner Identify employees with the potential to develop within the hotel, plan a development plan with them to utilize their skills/knowledge and aid in their personal growth. Ensure that the team is constantly improving their product knowledge to maximize revenue and the service provided. To create a team environment which promotes good employee morale and pride in the department and the hotel. To provide continuous recorded training for staff. To communicate with all team members by holding regular briefing sessions and attending hotel meetings when required. Ensure the whole team is aware of liquor legislation and receives food hygiene training relevant to their position To lead and motivate staff in order to encourage and obtain maximum commitment. To control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc in line with hotel and company standards To review the performance of all your team at least every six months, with regular 1-1s. Co-ordinate the recruitment of staff. To plan the departmental holiday. To ensure that every employee receives induction training before they start their employment and complete all mandatory training prior to their first day in the department. Maintaining Product To produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an accident occurring. Ensure the team maintain the hotel, collect any litter, remove/report hazards To be fully conversant with the Hotel policy on: Fire & Evacuation, Health & safety policy, Personnel & Training procedures, Security procedures To comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. To ensure compliance throughout the department and hotel and company operating standards. ** Performance Measurement** For the department to achieve or exceed the budgeted revenue and control expenditure For minimal guest complaints to be received for food, beverage and service issues Specifications To have worked as a restaurant manager or been a strong deputy for a minimum 1 year Hotel background an advantage Standards orientated with an eye for detail Strong team manager, leading a team of 8 - 10 Evidence of cost control and purchasing Knowledge of health & safety and current legislation Communicator with peers and subordinates Influencer at all levels and able to get an employee to buy in to operating practices Good organizer Able to demand results from team members Use of EPOS an advantage Must have own transport to and from work
Introduction to MandM ADES FANG INTERNATIONAL LTD MandM ADES FANG INTERNATIONAL LTD is a premier security service provider committed to ensuring safety and peace of mind for our clients. Established in 2019 we have built a reputation for excellence and reliability in the security industry. Our comprehensive security solutions are tailored to meet the unique needs of each client, whether in the corporate, residential, or event management sectors. Our mission is to provide top-notch security services through a combination of advanced technology, skilled personnel, and a client-centric approach. We strive to create secure environments that allow businesses and individuals to thrive without concerns for their safety. 1. Our corporate security services include on-site security officers, access control, surveillance monitoring, and emergency response. We protect your assets, employees, and sensitive information. 2. We offer tailored security solutions for residential communities, including gated communities, apartment complexes, and private residences. Our services encompass patrol services, alarm response, and concierge security. 3. We provide comprehensive security management for events of all sizes, from corporate gatherings to large public events. Our team ensures the safety of attendees, staff, and assets, allowing events to proceed smoothly. 4. Our experts conduct thorough security audits and risk assessments to identify vulnerabilities and recommend effective security measures. We help clients develop robust security strategies to the security industry, our team of professionals is well-equipped to handle diverse security challenges. We understand that every client has unique security needs. Our solutions are tailored to provide maximum protection based on individual requirements. We leverage the latest security technologies, including surveillance systems, access control, and incident management software, to enhance our service delivery. Our security officers undergo rigorous training to ensure they are prepared to handle any situation with professionalism and efficiency. - 24/7 Support : We offer round-the-clock support to ensure that our clients receive timely assistance whenever needed. we are dedicated to maintaining the highest standards of integrity, professionalism, and customer service. Our goal is to build long-term relationships with our clients by consistently delivering superior security solutions.
Job description Job Description Assist Restaurant Manager duties • Check floor set up prior to service start time • Ensures smooth service to all guests visiting restaurants, karaoke's, and Ateliers • Ensure rotas are aligned in reflection to our wage budgets and fair to the staff involved • Maintain uniform standards • Conduct F&B trainings as relevant (allergens, food bible…) • Communicate and store all relevant training material and documentation to all team members using the provided platforms • Maintain fluid communication between restaurant, bar team & kitchen teams • Create and maintain a safe environment for team members • Ensure all new members receive induction • Ensure all POS systems are up to date and managed properly • Ensure Res Diary is fully functional • Conduct duty manager shifts • Attend and contribute to weekly F&B management meetings Additional Information What’s in it for you… A competitive salary and extra benefits package!(10% bonus if is managerial role) 28 days holiday (including bank holidays) + pension scheme. A Health Cash Back Plan to claim money back and gain access to support for your physical wellbeing, private medical, dental and optical support . Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Up to 50% off rooms globally across the Accor, Ennismore and Mama Hotels for you and your nearest and dearest globally 30% of food and drinks for you to enjoy at any of our Ennismore locations From completing two years service gain an extra days holiday for each years completion caped at 32 days A fantastic Training program to get you settled into the business and progress through the ranks of the business Regular team get togethers, bi-annual parties – Mama knows how to have a good time! Code Offers and discount in Uk especially London with Restaurant , bars, events Perk at work with discount over clothes brands ,travelling etc Wagestream with discount over clothes brands,travelling etc A brilliant place to work which encourages a family and friendly atmosphere Important to know… Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Your Role: Our Front of House team are currently looking for an experienced Host/Hostess to join the family. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Host/Hostess we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants 28 day’s holiday allowance Complimentary breakfast and dinner during shifts Employee discounts website Cycle to work scheme 'Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff award ceremony and party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part of the flow and pace of our dining service. As a Host/Hostess we would love you to have: At least 1 year of front of house experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Answer phones in a prompt manner with appropriate scripting Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed Direct guests to cloakrooms and waiting areas such as Bar and/or lounge Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling strongly preferred
An amazing opportunity to open our new Rooftop Restaurant and Bar in Trafalgar Square. With stunning views over Trafalgar Square and London's bustling theatreland, this site is set to be a destination hotspot from the moment it opens its doors. In our kitchens as a Pastry Chef de Partie you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Access to the Otolo mentoring scheme Group wide Learning and Development opportunities WHAT YOU'LL NEED 2 years + demi CDP or Chef De Partie experience at a quality level Good level of English Understanding of recipes specs and how to reproduce them Ability to handle a fast paced kitchen environment Understanding of section ordering and stock control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Pastry Chef de Partie please click apply!
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Overview of the Role The Chef de Partie is responsible for food handling, preparation and execution; including quality, stock control, food safety and product consistency. Reporting Lines Direct – Head Chef, Senior Sous Chef, General Manager Strategic – Operations Manager, Head of Food and Beverage _____________________________________________________________________ Specifics of the role Hospitality Guest service People Team welfare Training and Development HR Health and Safety Financials Stock control Revenue driving _____________________________________________________________________ HOSPITALITY Guest Service Ensure adherence to specs and service standards Enhance and maintain culture and practice of regular guest care Ensure guest complaints are followed up in an appropriate and timely manner Lead by example in service in regards to ethos of ‘above and beyond’ hospitality e.g. be spoking dishes to guests’ requests where possible PEOPLE Team Welfare Participates fully in own appraisals at relevant point in the year, as well as less formal reviews such as one-to-ones and ‘Coffee Chats’ with managers Communicates effectively and in timely manner with line manager for any rota and holiday requests to allow line manager to effectively balance needs of full team Operates efficient system for receiving business information Extends ethos of hospitality towards colleagues to assist in maintenance of culture of teamwork Training and Development Is committed to training offered through EPIC Generation and in-house training, with the understanding that training focuses are dictated by service and business needs Attend EPIC Generation module sessions to 100% completion Ensure 100% brief attendance and participates in briefs as daily mini-training sessions on relevant topics HR Always acts in accordance with company policy as laid out in the staff handbook, regarding conduct at work; absence reporting and equal opportunities Keeps accurate ‘Time and Attendance’ log for own hours record through consistent daily procedure Health and Safety Always practices all HACCP procedures and commits strict adherence to company food safety guidelines Ensures a safe working environment through adherence to company policy and maintenance of building and equipment in collaboration with approved contractors Ensures timely follow up on recommendations from EHO or Surefoot Ensures strict adherence to allergens policy and procedure Ensures accurate and timely follow up on any accidents or incidents occurring on site FINANCIALS Stock Control Supports delivery of site GP through effective stock management practices and accurate adherence to specs Acts responsibly and with care with department-related stock e.g. kitchen equipment and cleaning items to ensure appropriate stock levels are maintained and wastage is minimised Revenue Driving Drives top line food sales through efficient food service that does not compromise guest experience _____________________________________________________________________ EPIC SUCCESS MEASURES EXCELLENCE Delivers excellence in all standards and KPIs PASSION Inspires and drives passion to wider team through own passion and expertise INTEGRITY All business and people decisions are driven by ethos of fairness, respect and honesty CHALLENGE AND INNOVATE Consistently drives change to areas of the business that can be improved for the benefit of guest, team and revenue