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Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)
IT Support technicians required to assist in house team and external clients. Routine duties will include: Logging support queries and issuing tickets, Resolving common issues as network connectivity and access controls, Escalating complex issue to engineers, Providing reports to management for process improvements and system changes, Uploading files and data to servers, Ensuring product licences and agreements are up to date, Informing management of renewals of contracts. Training and supervision provided. Full time role. 37.5 hours per week. Company established in 1997. Portfolio of bluechip clients.
We're seeking an experienced Bank Technician to join our team. As a payments and core banking expert, you'll be responsible for ensuring seamless transaction processing, integrating with various banking systems, and providing technical support for our banking operations. Key Responsibilities: 1. Transaction Processing: Manage and monitor transaction processing for various payment types, including SEPA, SWIFT, and domestic payments. 2. Core Banking System Integration: Integrate and maintain connections with core banking systems, such as Finacle. 3. API Integration: Develop and maintain API integrations with various banking systems, including N26, Starling Bank, and Solaris Bank. 4. Technical Support: Provide technical support for banking operations, including troubleshooting and resolving technical issues. 5. Compliance and Risk Management: Ensure compliance with regulatory requirements and manage risk associated with transaction processing and core banking system integration. Requirements: 1. Education: Bachelor's degree in Computer Science, Information Technology, or related field. 2. Experience: Minimum 5 years of experience in banking technology, payments, and core banking systems. 3. Knowledge: In-depth knowledge of: - Payment systems (SEPA, SWIFT, etc.) - Core banking systems (Finacle, etc.) - API integration and development - Banking regulations and compliance - Risk management and security measures 4. *Skills* : Proficient in: - Programming languages (Java, Python, etc.) - API development and integration - Database management (Oracle, MySQL, etc.) - Operating systems (Windows, Linux, etc.) 5. *Certifications* : Relevant certifications, such as ITIL, Agile, or banking-specific certifications. Nice to Have: 1. Experience and familiarity with banking systems and their APIs. 2. Knowledge of cloud-based banking platforms: Experience with cloud-based banking platforms, such as Amazon Web Services (AWS) or Microsoft Azure. 3. Certifications in banking and finance: Additional certifications, such as CFA, FRM, or banking-specific certifications. What We Offer: 1. Competitive salary*: A highly competitive salary based on experience and qualifications. How to Apply: If you're a motivated and experienced banking technology professional looking for a new challenge, please submit your resume and cover letter to me .
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.