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An excellent opportunity for an Accounts Assistant to join a well-established company Job Type: Part-Time – Permanent. Salary: From £13.50 per hour, DOE Location: Durham, North East England. Expected hours: 16 – 20 per week – Monday – Friday. About The Company: They are a thriving fire protection company in Durham, offers a unique opportunity for an Accounts Assistant to be part of our professional, friendly team. We're dedicated to providing a supportive work environment where your contributions make a real impact. About The Role: The company are looking for an experienced and detail-oriented Credit Controller to join our finance team due to the continued growth of the finance department. A key part of the role includes ensuring timely collection of outstanding debts, and sales invoicing using Sage 50 with data from the company database, so strong system skills are essential Key responsibilities: • Raise and process sales invoices using Sage 50 from company database information., • Allocate incoming payments and reconcile accounts., • Monitor customer accounts and chase outstanding payments., • Produce aged debt reports and assist with credit control procedures., • Provide assistance with other finance tasks as required. Other Duties: • Answer telephone calls, manage general office administration, and communicate with clients. Note: This list is not exhaustive, and you may be required to undertake additional tasks as needed. Candidate Requirements: • Demonstratable Proficiency in Sage Line 50 (Essential)., • Minimum 2 years of experience in accounting and sales ledger., • Strong IT skills, especially in MS Office and Excel., • Organisational skills, accuracy, and attention to detail., • Experience working in a fast-paced environment. Why Them: • Direct collaboration with company owners in a growing business., • Stimulating, friendly work environment with an emphasis on staff training and development., • Competitive salary (£13.50 per hour), flexible hours, 22 days holiday + 8 bank holidays pro-rata, free eye tests, onsite parking, and pension. Benefits: • Company pension, • Free parking, • On-site parking, • Access to a salary sacrifice scheme in partnership with Mintago. How to apply Please submit your CV and a covering letter on one document outlining how your skills and experience match the criteria above, and what unique value you will bring. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Role Title: Transport Planner Location: Esh Winning, Durham Salary: £30,000 per annum Contract Type: Permanent / Full‑Time About the Role: Reporting to the Operations Manager, the Transport Planner will collaborate with the planning team to manage and plan drivers, ensuring compliance with legislation and company policies while delivering efficient service. What you'll be doing: • Implement internal systems and processes from initial enquiry to invoicing., • Develop and maintain relationships with new and existing customers., • Achieve revenue and profitability targets., • Plan vehicles to optimize efficiency, utilisation, and revenue., • Ensure compliance with road transport legislation and Health and Safety requirements., • Manage driver hours, start/ finish times, and route optimisation., • Contribute to the standard pricing process from enquiry to order receipt., • Handle ETA management, client queries, and direct liaison with clients, drivers, and sub-contractors., • Source and manage ad-hoc sub-contractors to meet excess demand., • Resolve invoice and query issues., • Provide rotational shift cover on Monday early starts, or as required. What We're Looking For: • Operational experience within a logistics environment., • CPC holder (desirable)., • Ability to understand and deliver operational objectives., • Strong customer service awareness, balancing business and customer needs., • Ability to work accurately under tight deadlines., • Excellent communication skills, able to interact across all business levels., • Strong IT skills, including the use of bespoke systems., • Effective planning and organization skills, with the ability to multi-task., • Flexibility to meet operational demands. About Us: Hargreaves Logistics business operates a fleet of walking floors, tippers and rigid vehicles, and provides bulk logistics solutions to its customers in the waste, agricultural and minerals sectors. Operating out of our Headquarters in Esh Winning, near Durham, the business provides services across the UK from several operating centres, the two largest sites being Esh Winning and Great Heck.

About The Role: The company are looking for an experienced and detail-oriented Credit Controller to join our finance team due to the continued growth of the finance department. A key part of the role includes ensuring timely collection of outstanding debts, and sales invoicing using Sage 50 with dat

Case Handler - Customer Support & Administration Opportunity! Looking for a customer-focused office role with genuine career progression, a supportive team environment, and the opportunity to make a real difference? Our client is looking for motivated and organised individuals to join their growing team in Durham as a Case Handler. This is a fantastic opportunity for candidates from backgrounds such as customer service, administration, retail, hospitality, medical, healthcare, or other people-focused roles who are looking to build a long-term professional career. We work closely in partnership with this company and can genuinely say they are a lovely business to work with. They have created a welcoming and supportive team environment where people are encouraged to learn, develop, and succeed. Please note - this is NOT a cold-calling, sales, or target-driven contact centre role. This is a structured and rewarding position focused on supporting customers through their journey, delivering excellent service, and managing cases from start to finish within a professional environment. Location: Durham, DH1 Salary: £24,843 basic salary with realistic OTE of £26,000+ following successful probation, inclusive of bonus Contract Type: Permanent ⏰ Hours: Monday - Friday | 9:00am - 5:30pm | 37.5 hours per week Hybrid Working Available Following Training - working on a weekly rota of 2 weeks office-based and 1 week working from homeWhy Join This Company? Benefits Include: Monthly bonus opportunity following probation (realistic OTE £26K+) Hybrid working pattern after training: 2 weeks office / 1 week home Option to remain fully office-based if preferred Life Assurance (4x salary) Medical Cash Plan with Simply Health Cycle to Work Scheme 23 days annual leave, increasing with service 5% matched pension contributions Full training and ongoing development provided Supportive and collaborative team cultureThe Role As a Case Handler, you will proactively manage your own portfolio of cases from instruction through to completion, ensuring an exceptional level of customer service throughout the full process. You'll work closely with customers, medical professionals, treatment providers, and internal teams to coordinate treatment journeys, maintain accurate records, and ensure cases progress efficiently within agreed service standards. Full training will be provided through a thorough onboarding programme, with ongoing support from an experienced buddy and the wider team, ensuring you feel confident and supported as you settle into the role. Key Responsibilities: Completing client triage calls and coordinating with medical professionals Managing inbound and outbound communications with clients, treatment providers, and stakeholders Maintaining accurate case histories and updates using case management software Drafting correspondence and documentation using company templates Coordinating treatment progression, discharge, and invoicing processes Managing expectations and escalating complex cases where appropriate Taking ownership of cases from start to finish to ensure timely progression and excellent service deliveryWhat We're Looking For: Previous customer service experience (phone-based or face-to-face) Good administration and organisational skills Strong verbal and written communication skills Basic Microsoft Office skills High attention to detail and ability to manage multiple tasks Positive attitude with willingness to learn and developSuccessful candidates will be required to complete financial probity checks (including no CCJs or bankruptcy) alongside a basic DBS check. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not been contacted within 5 working days, please assume your application has been unsuccessful on this occasion. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. If you're looking for a stable and rewarding role where you can develop professionally, work within a supportive environment, and genuinely help people, we would love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website