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Quantity Surveyor Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary Freedom's Network Services team are looking for an additional Quantity Surveyor to be based in Essex (Basildon). Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of projects undertaken within the Networks business. This includes electrical and civil frameworks and standalone projects. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: • NEC3/4 and bespoke contract management of multiple contracts, • Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers, • Identification & notification of Early Warnings and Compensation Events, • Ensure all contracts, up and down supply chain, are fit for purpose, • Provide Cash Flow Forecasts, • CVR creation and management, • Establishment and chair of monthly project reviews, • Managing the dispute and defects process with the Client and Subcontractors, • Attend Client progress meetings, • Follow procedures for Client work approval, • Manage invoicing and debts, • Effective communication with all levels of personnel, • Supply chain management, • Previous experience in a Quantity Surveyor or similar role - Essential, • A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential, • A degree in Quantity Surveying, Construction Management or other related discipline (can be substituted by a relevant HNC and suitable experience); - Essential, • Good MS Excel skills including the use of look ups and pivot tables. - Essential We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RC1#Freedom#LI-hybrid

Senior Quantity SurveyorLeeds, Glasgow, Birmingham, London (Hybrid Working or Home working options available)Permanent – Competitive (DOE) + Car/Car Allowance & Flexible Benefits Summary: Freedom’s Professional Services team is seeking a talented Senior Quantity Surveyor to join us in a flexible hybrid role based from home, Leeds, Glasgow, London, or Birmingham. Reporting to the Commercial Manager, you’ll play a pivotal role in driving the commercial success of our projects—managing contractual and financial aspects from tender through to final account. This is a high-impact position where you’ll influence P&L performance, cash flow, and commercial outcomes across multiple frameworks. You’ll also collaborate closely with Work Winning teams and senior stakeholders, providing expert commercial insight while supporting regional reporting, contract reviews, and continuous improvement initiatives. Some of the key deliverables in this role will include: • Managing multiple contracts (NEC3/4) across the full project lifecycle, • Preparing Quotations, valuations, and final accounts, • Identifying and managing Early Warnings and Compensation Events, • Driving commercial performance through CVRs, cash flow forecasting, and cost control, • Leading project reviews and supporting effective contract and supply chain management, • Managing client relationships, progress meetings, invoicing, and debt recovery, • Handling disputes and defects to successful resolution, • Building strong stakeholder relationships and supporting team development A proactive and driven Senior Quantity Surveyor who thrives on maximising commercial outcomes, influencing key stakeholders, and ensuring robust financial and contractual control across projects • Proven experience as a Senior Quantity Surveyor (or similar) – Essential, • Strong working knowledge of contract forms, particularly NEC3/4, with practical application on live projects – Essential, • Experience delivering client services across civil/structural or HV electrical projects within the power sector – Desirable, • We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:, • Competitive Salari on offer plus Company car / car allowance, • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday plus bank holidays, • Personal Wellbeing and Volunteer Days, • Sick Pay, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be #LI-JL1#Freedom

Operations Coordinator (Fleet logistics) £30,000 - £40,000 + Training + Progression + Company benefitsUxbridgeDo you have a background in scheduling, planning, or a similar field, and are you looking to step into a brand-new role with a successful, multi-faceted engineering company? As the business continues to expand, this position offers regular training, ongoing career development, and the opportunity to progress into a role overseeing junior planners.On offer is the chance to join an employee-centred company with proven record of internal promotion. This multi-disciplinary company provide a range of Plant and Haulage services UK wide, They are currently expanding and opening a new divisions within the business.This office based role will be a mixture of ensuring vehicles depart the depot on time and operate safely, monitoring service changes and managing customer expectations. You will also raise job requests and maintain records of completed work to support invoicing. There will also be administrative tasks such as issuing job instructions, processing returned job sheets, and assisting with the validation and sign-off of weekly timesheets. This role would suit someone with a background in Operations, Planning, Scheduling or similar looking to step into a new position with a company that provide training and progression .The Role • Controlling departures, • Maintaining accurate records of compliance, • Operations, Planning, Scheduling background

Operations Coordinator (Plant Hire) £30,000 - £40,000 + Training + Progression + Company benefitsUxbridgeDo you have a background in scheduling, planning, or a similar field, and are you looking to step into a brand-new role with a successful, multi-faceted engineering company? As the business continues to expand, this position offers regular training, ongoing career development, and the opportunity to progress into a role overseeing junior planners.On offer is the chance to join an employee-centred company with proven record of internal promotion. This multi-disciplinary company provide a range of Plant and Haulage services UK wide, They are currently expanding and opening a new divisions within the business.This office based role will be a mixture of ensuring vehicles depart the depot on time and operate safely, monitoring service changes and managing customer expectations. You will also raise job requests and maintain records of completed work to support invoicing. There will also be administrative tasks such as issuing job instructions, processing returned job sheets, and assisting with the validation and sign-off of weekly timesheets. This role would suit someone with a background in Operations, Planning, Scheduling or similar looking to step into a new position with a company that provide training and progression .The Role • Controlling departures, • Maintaining accurate records of compliance, • Operations, Planning, Scheduling background

Job Title: ElectricianContract Type: Permanent Salary: £42,092.68 Per AnnumWorking Hours: 40 hours per weekWorking Pattern: Monday to FridayLocation: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as an Electrician To carry out a range of electrical work to our clients housing stock to ensure that electrical Installations which are worked on are safe for continued use to safeguard the service users, members of the public, clients personnel and Mears employees from any potential danger associated with electricity.About you We are looking for someone with an electrical core qualification such as: • C&G 2360 Parts 1&2 or equivalent or holds a NVQ Level 3 qualification. Consideration will be given to anyone that holds C&G 2330 or C&G 2357 depending upon the experience of the potential electrician in Domestic/Commercial/Industrial type work depending on the job role. However, they must be willing to take steps to complete the NVQ level 3 qualification In addition: • C&G 2392 – Fundamental Certification, Inspection and Testing or • C&G 2394 –Initial Verification and Certification of Electrical InstallationsWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile • Ensure that ALL electrical work is carried in accordance with The Electricity @ Work Regulations 1989 and in line with the requirements of BS 7671 (as amended) and Mears Electrical Procedures and Policies. • Carry out repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • Carry out Inspection and Testing on ALL electrical work, ensuring all results are accurate and complete and to maintain all paperwork and electronic data records relevant to the work carried out and to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • Seek authorisation from relevant office based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • Utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • Adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of Mears Group. This includes but is not limited to appearance, company ID, communication. • Highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • Use and maintain company vehicle/van in accordance with company vehicle & insurance policies in order to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • Participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake Inspection and Testing and to ensure that all Certificates and/or Reports are given to immediate Supervisor in a timely manner for checking, authorisation and to meet invoicing targets • Responsible for ensuring electrical work is undertaken in a safe manner and to leave...

Are you currently looking for an office-based Regional Project Manager role within a leading client within the Construction industry. Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and would be confident providing full Commercial Project support? Our client is willing to train the right person looking for their first office role however, if you do have experience within managing Projects within the construction or manufacturing spaces, then this could be the ideal role for you. Job Title: Regional Project Manager Job Type: Full Time Permanent Hours: Monday to Friday Salary: Location: Feltham (Office based) Principle Duties and Responsibilities: • Coordinating subcontract engineers for installation projects, assisting in the management of incomplete installations, • Monitor the timely processing of projects through design, procurement and installation in line with customer programme and product lead times, • Managing costs, order materials for projects, and manage any late costs associated with these projects., • Administrative tasks involve handling SAP processes, raising purchase orders for subcontract engineers, and providing customers with updates on project progress., • Reporting to the Projects Director, ensuring information is accurate., • Project Management experience, • Previous Project Management experience within Construction, Building Materials, Engineering Manufacturing., • Experience in building and maintaining relationships with customers, • Attention to detail, • Exposure to Project Management qualifications such as Agile or PRINCE2, • Good technical understanding with an interest in understanding a diverse product range, • Outgoing and customer driven nature

Hire Manager • Location: Morden, SM4, • Job Type: Full-time Day-to-day of the role: * Operations Management: • Oversee the daily hiring and off-hiring of various plant machinery types and sizes., • Coordinate plant and equipment availability, scheduling, and dispatch., • Ensure all hires are processed accurately, including contracts, delivery notes, and returns., • Monitor equipment utilisation to maximise efficiency and revenue. Customer Service & Sales: • Act as the main point of contact for customer enquiries and bookings., • Build and maintain strong relationships with existing and new clients., • Provide expert advice on suitable plant and equipment for customer needs., • Handle customer complaints and resolve issues promptly. Logistics & Coordination: • Plan and coordinate deliveries and collections with drivers., • Liaise with the Service Manager to ensure equipment is hire-ready., • Work with the Service Manager to ensure efficient turnaround of returned equipment. Compliance & Safety: • Ensure all operations comply with health and safety regulations., • Maintain accurate records of equipment inspections and certifications., • Help maintain and promote a strong safety culture. Financial & Administrative Duties: • Monitor hire rates, invoicing, and profitability., • Assist in budgeting and cost control., • Proven experience in plant hire, tool hire, or construction equipment industry., • Strong organisational and multitasking abilities., • Excellent communication and customer service skills., • Leadership or supervisory experience., • Good knowledge of plant machinery and hire processes., • IT proficiency (hire software systems, Microsoft Office)., • Proactive and solution-oriented., • Ability to work under pressure in a fast-paced environment., • Strong attention to detail with a commercial awareness., • Competitive salary., • Full-time position with a 1-hour lunch break., • Working hours: 8:00 AM - 5:30 PM, Monday to Friday with occasional weekend requirements depending on business needs.

Your new companyA fast-growing, UK-wide main contractor known for delivering high quality new build, refurbishment and façade remediation projects across the education, residential, commercial and healthcare sectors. Their strong reputation for professionalism, reliability and technical expertise is reflected in an impressive repeat business rate of over 80%, signalling robust client trust. They offer Quantity Surveyors exposure to diverse, complex projects ranging from £1m to £30m, supported by experienced teams skilled in multiple contract forms.Your new roleThe Quantity Surveyor is responsible for managing project finances, controlling budgets and margins, and producing accurate CVR and cost reports. They lead procurement, appoint and administer subcontractors, and manage material and plant orders. The role includes assessing and mitigating contractual risks, negotiating variations, and valuing works for client invoicing and subcontractor payments. They support the safe, timely and high-quality delivery of projects while maintaining strong client relationships. The Quantity Surveyor also mentors Assistant Quantity Surveyors and works collaboratively with operational teams to ensure commercial success. In addition, they ensure compliance with health and safety requirements, company procedures, financial controls and governance standards.What you'll need to succeedA Quantity Surveyor with up to 7 years experience and should have proven experience working within the construction industry in a similar commercial role, with strong knowledge of construction methods, practices and contractual processes. They must be capable of preparing financial reports such as CVRs or cost reports, and be confident in measuring, valuing and administering work. Experience working with subcontractors, procurement activities and commercial risk management is essential, along with a solid understanding of construction contracts and project-based financial control.What you'll get in returnThe role is office based (London Waterloo) and paying up to £65000 per annum, all in + benefits.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Training & Commercial Manager (Maternity Cover – 9 Months) The Role The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making. We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period. You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth. On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution. Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site. Your main responsibilities • Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course., • Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats., • Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets., • Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation., • Deliver continuous improvements across operational systems, including the RSS Moodle platform., • Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery., • Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online., • Previous experience managing a successful training or events business., • A strong commercial focus with experience of working in revenue‑generating environments., • Ability to engage across multiple stakeholders with strong relationship management and customer service skills, • Able to drive day to day logistics and ensure smooth, effective business operations., • Experience of delivering exceptional levels of customer satisfaction., • Excellent prioritisation skills with an ability to juggle competing deadlines and activities., • Comfort with CRM systems, financial processes and Microsoft Office., • Competitive salary: £37,897 pro rata., • 9-month maternity cover., • 35 hours per week (flexible working available)., • Hybrid working with minimum two in‑office days (London office)., • 25 days’ annual leave pro rata + bank holidays + Christmas closure., • Pension with up to 10% employer contribution. If the above sounds like you, we’d love to hear from you! To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role. Applications close: Monday 4th May 11.30pm

An established company are currently looking for an Account Manger to join their team. The Account Manager role involves overseeing the delivery and performance of facilities management, ensuring services are delivered in line with SLAs and KPIs. • Salary: £35,000 to £37,000, • Acting as the main point of contact for client representatives regarding service delivery and works, • Responding to queries in a timely and professional manner, • Managing contractual obligations, ensuring works are meeting set standards, • Managing and coordinating reactive jobs reported by the client, tenants, or contractors, • Ensuring works are assigned to the appropriate contractor and completed within agreed SLAs, • Assessing issues and determining the correct category in which they are to be completed, • Carrying out quality checks and reports to ensure works meet contractual standards, • Ensuring contractors comply with service specifications and agreed schedules, • Tracking the completion of maintenance activities across the portfolio, • Managing and escalating complaints as necessary, • Investigating issues, coordinating corrective actions and ensure swift resolution, • Collecting and maintaining service reports, • Analysing performance data and preparing KPI reports, • Presenting and reporting on performance to the client, • Reviewing and approving works and ensure appropriate costs are recorded, • Previous experience in a similar role desirable, • Strong organisational and administrative skills

Job Title: Gas EngineerContract Type: PermanentSalary: £43,767.08Working Hours: Full time – 40 HoursWorking Pattern: Monday to Friday Location: LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client’s personnel and Riverside employees from any potential danger associated with gas.About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the aboveWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services’s Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway – to provide updated estimates of time to complete, if requested by planner or...

Trademark Administrator Our leading US law firm client is seeking a Trademark Administrator with excellent attention to detail to support fee earners on all aspects of the Trademark practice, including assisting with database management and correspondence. \n • Salary to £30,000, • Hybrid working – 3 days in the office / 2 days remote, • Generous range of employee benefits, • Fantastic health and wellbeing packages, • Assisting fee earners with deadlines, document preparation, filing managing case diaries, and handling document/file organisation, • Drafting standard correspondence, answering phones, managing diaries, and booking travel/accommodation, • Monitoring mailboxes, using external client systems, and updating online databases, • Opening new files, invoicing/billing, file closing entering attorney expenses, and ordering couriers., • Extracting docketing records and portfolio reports, conducting web searches and citation reporting, • Assisting with assignment recordings, changes of name, mergers, reclassifications, and changes of client/representative, • Preparing cost estimates for clients, • Monitoring WIP, preparing draft bills, dealing with accounts, billing, and invoice enquiries, • Handling UKIPO/WIPO notifications, • Proven experience as a Records Administrator in a deadline driven law firm environment, • Experience in database entries and maintenance is essential, • Commercial awareness to be able to relate to clients and stakeholders at all levels, • Knowledge of Trademark law, formalities and practice is desirable

Senior Billing Coordinator Our prestigious US law firm client are seeking to hire an experienced Senior Billing Coordinator to join their London team. \n • Offering a salary up to £65,000, • Superb employee benefits including free in-office meals, • Stunning offices close to Chancery Lane, • The firm operate on hour, hybrid working structure of 4 days in the office 1 from home The duties for the Billing Coordinator include: \n • Dealing with and resolve all queries as necessary having a good knowledge of the SRA regulations and UK VAT regulations, • Checking bills for accuracy and return to Partners and secretaries for dispatch, • Updating the Elite from Fee-earners’ input, • Checking all details for accuracy, e.g. matter numbers, dates, rates, • Monitor and maintain the security of the system and data, • Updating the firm's billing system with partner and fee-earners' input or liaise with Finance to complete related activities, • Interfacing with client contacts as necessary to enable client billings, • Building effective relationships with clients, • Dealing with client queries, e.g. regarding breakdown of fees and disbursements, timing of bills sent out, and resolve to encourage prompt payment, • Collaborate with Partners to maximise billing and clear non-billable time to ensure WIP reports are accurate, • Preparation of weekly and monthly reports for clients For further details please contact Neil Hagan today!

Job Title: Legal & Business Research Adviser \nDepartment: Global Research and Resources Hub \nReporting to: Head of Research and Knowledge Resources \nJob Location: London / hybrid (minimum 60% in the office) \nContract Type: Permanent \n\n \nThe Firm \n\n HFW is a sector‑focused global law firm. We have over 700 lawyers working across the Americas, Europe, the Middle East, Asia and Australia. We take a progressive and commercial approach to supporting our clients, combining legal expertise with a deep understanding of the industries in which they operate. \n\n The Role \n\n The Legal and Business Research Adviser plays a critical role in empowering lawyers and business services teams with high quality insight, analysis and intelligence. Combining expert legal, business and industry research with training, current awareness and innovation, the role supports client work, business development and strategic decision making across the firm. \n\n Acting as a trusted adviser, the postholder provides judgement based research support, helps colleagues navigate an increasingly complex digital and AI enabled research landscape, and contributes to the ongoing development of the firm’s research, knowledge and information capabilities. \n\n Key Responsibilities \nLegal, Business & Industry Research \n\n\n\t • Deliver high quality legal research support, including case law, legislation, regulatory materials and authoritative commentary, monitoring developments through judicial, legislative and parliamentary processes. \n\t, • Provide business, industry and sector research, including company profiling, market and competitive analysis, client and contact intelligence, press and media research. \n\t, • Summarise and present research findings in clear, concise, decision ready formats tailored to the needs of lawyers and business teams. \n\t, • Develop, maintain and refine legal and sector specific current awareness products, including daily legal updates and tailored alerts.\n\t, • Set up and manage ongoing monitoring for clients, sectors, industries and regulatory developments.\n\t, • Continuously review and enhance content quality, relevance and delivery formats to reflect evolving user needs, priorities and working patterns.\n\t, • Design and deliver engaging research and library training, including inductions, trainee programmes, practice embedded sessions and ad hoc support. \n\t, • Develop scalable, digital first learning resources such as research guides, short videos, toolkits and on demand materials. \n\t, • Promote best practice in legal and business research, digital literacy and effective use of research tools. \n\t, • Offer coaching, mentoring and practical support to apprentices, students, secondees and work experience placements to help them learn effectively while embedded in the team.\n\t, • Act as a key contributor to the development and maintenance of library intranet pages and digital knowledge platforms. \n\t, • Liaise with IT, Risk and external suppliers to ensure research systems, databases and tools operate effectively, are user centred, and integrate with firm systems. \n\t, • Support the evaluation, piloting and responsible adoption of AI enabled research tools, including:\n\t, • Assessing strengths, limitations and appropriate use cases\n\t, • Supporting colleagues in using AI tools appropriately and ethically\n\t, • Manage subscriptions, including renewals, invoicing and catalogue records. \n\t, • Maintain and develop collection records and metadata, ensuring accuracy, accessibility and usability. \n\t, • Support international offices to ensure holdings are accurately recorded. \n\t, • Act as a visible and approachable point of contact for lawyers and business services teams, delivering responsive, high quality support. \n\t, • Manage access to online resources, including new joiner/leaver processes and permissions administration. \n\t, • Participate in service development projects and initiatives that enhance the value and impact of research and knowledge support across the firm.\n\t, • Significant experience delivering legal and business research within a professional services or legal environment.\n\t, • Strong knowledge of legal information sources, research methodologies and current awareness tools.\n\t, • Proven ability to analyse and synthesise complex information into clear, practical outputs.\n\t, • Experience designing and delivering training, with an emphasis on user focussed and digital learning approaches.\n\t, • High level of digital literacy, including research platforms, intranets and content management.\n\t, • Experience supporting or evaluating AI enabled research tools in a legal or information context\n\t, • Understanding of data quality, research risk and ethical considerations in AI assisted research\n\t, • Experience working with library systems, serials management and knowledge platforms.\n\t

\n\n \n\n Billing Manager \n\n \n\n London | Full-time | Hybrid \n\n \n\n \n\n A highly regarded international law firm is seeking an experienced Billing Manager to take a leading role within its London Finance team. Working closely with the Finance Manager and counterparts in international offices, you'll help shape a smooth, efficient billing operation across two key European offices. \n\n \n\n \n\n This is a role for someone who enjoys ownership, thrives in a fast‑paced environment, and brings both technical expertise and people leadership. \n\n \n\n \n\n Key Responsibilities \n\n \n\n Lead the day‑to‑day management of the London billing team, ensuring workloads are balanced, Partners are allocated appropriately, and cover is maintained during absences or team changes.Oversee the end‑to‑end billing cycle for London and Brussels, ensuring invoices are produced accurately, on time, and in line with client‑specific billing arrangements, VAT rules, SRA Accounts Rules, and internal controls.Take responsibility for monitoring WIP, identifying trends, and driving improvements in processes, automation, and reporting. Provide Partners and management with tailored WIP, billing, and collections analysis when required.Manage complex billing requirements for a small group of senior partners, including preparing and issuing pre‑bills, bills, and credit notes, meeting with partners to resolve queries, and producing client‑mandated supporting documentation.Ensure the London and Brussels billing inboxes are handled promptly and professionally, maintaining clear audit trails and consistent communication standards.Work closely with the London Finance Manager to meet month‑end deadlines, reviewing billing reports, reconciling figures with e‑invoicing systems, and ensuring accuracy for ONS and VAT reporting. Investigate discrepancies and resolve issues using approved procedures.Oversee the team's involvement in rate approvals, discounts, and write‑offs, ensuring correct authorisation and appropriate VAT treatment.Partner with the Pricing Team on rate‑related matters and collaborate with Client Intake and Compliance to ensure KYC/CDD requirements are fully up to date.Take a leading role in recruitment, performance management, and development of London billing staff, including identifying resourcing needs, drafting job descriptions and interviewing.Contribute to EMEA billing initiatives, including year‑end projects, and maintain strong working relationships with Finance Managers across the region. Support tax‑related billing matters and liaise with the tax team where needed.Play an active role in e‑billing and system enhancement projects, supporting the rollout of e‑invoicing solutions, liaising with vendors, and assisting with Aderant upgrades and related technology changes. \n\n \n\n Qualifications & Skills \n\n \n\n Advanced CMS Aderant expertise is essential.Strong understanding of European billing standards, VAT, and SRA Accounts Rules.Experience working with international billing frameworks (EMEA or global).Background in system upgrades or implementation projects.Confident people manager with strong leadership instincts.Strong analytical mindset and exceptional attention to detail.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n\n \n\n \n\n \n\n

Commercial Finance Director – Telco - £90,000 to £130,000. A lead telco company is currently looking for a Commercial Finance Director to play a key role in owning invoicing operations end-to-end. Proven experience in senior finance roles within complex or international environments.

Chartered Building Surveyor\n\n£45,000 - £55,000 + £4.2k car allowance, hybrid, package\n\n📍 London, City\n\n🎯 Responsibilities\n\n * Lead refurbishment projects ranging from £250k to £10m, primarily within industrial and logistics sectors\n\n * Manage project delivery from inception to completion, including specifications, budgets, invoicing and WIP\n\n * Act as key client contact and manage an active pipeline of commercial work\n\n * Support service development, mentor junior team members and contribute to business development activities\n\n * Deliver projects with consideration of ESG principles where applicable\n\n✅ Requirements\n\n * MRICS Chartered status\n\n * Commercial experience including the industrial sector\n\n * Proven ability to lead projects and take ownership of delivery\n\n * Interest in ESG-focused projects advantageous\n\n * Strong client-facing and communication skills\n\n💰 Salary & Package\n\n * £45,000 - £55,000\n\n * Bonus/annual incentive plan\n\n * £4,200 car allowance\n\n * 25 days holiday plus birthday leave\n\n * 5% employer pension, life assurance, private medical insurance, cycle to work scheme, EV car scheme

I’m currently supporting a Global IT / Finance Systems team on a 6-month contract in London as a Business Central Functional Consultant, helping drive ERP optimisation and finance transformation initiatives. In this role, I’m working closely with international finance stakeholders to enhance and optimise Microsoft Dynamics 365 Business Central, focusing on improving core finance processes such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Key areas of focus include: • Translating finance business requirements into clear functional specifications, • Supporting system configuration, change requests, testing, and deployment, • Leading and supporting UAT cycles and resolving functional issues, • Driving e-invoicing implementation and finance process improvements, • Supporting integrations with finance platforms and internal systems, • Leveraging the Power Platform (Power Apps & Power Automate) to enable automation and efficiency, • Delivering training and guidance to finance teams to ensure successful adoption It’s great to be part of a project that combines ERP transformation, finance operations, and automation to deliver scalable global solutions.

Lockton has a great opportunity for an experienced Technician to join our ever-growing team in the city. Role Responsibilities • Data Entry of Marine risks into Brokasure Enterprise processing system, • A&S Submission of premium bordereau to DXC Technologies, • Credit Control of premiums to be paid to underwriters and liaison with IBA Accounting team, • Production of periodic reports and statistical information to placing teams, • Resolving market and credit control queries Candidate Profile • Premium processing and invoicing experience required., • Full understanding of MRC risk and endorsement documentation, • Brokasure Enterprise (Not essential), • A&S submission via the IMR, • Lloyd’s of London applications (Crystal), • DXC Insurance Portal for handling queries raised on the IMR, • Experience with Global placements to include Premium Tax and Territory allocation

Doris Group UK are looking for a Junior Project Services Engineer. As a leader in Engineering, advisory and project management for energy, the mission is to make conventional energies cleaner and make renewable and new energies possible. As a Junior Project Services Engineer, you’ll support project delivery by providing essential administrative and project controls support from proposal through to closeout. With a strong focus on safety, quality, and innovation, we work collaboratively across multidisciplinary teams to deliver reliable and efficient power and control systems. This is an exciting opportunity to join a team shaping the future of energy systems, particularly within the renewable and offshore wind space. What you'll do • Support project setup, planning, and closeout activities., • Assist Project Managers and the engineering team with coordination tasks., • Track project progress and deliverables, capturing updates and earned value data., • Develop and maintain project schedules using Primavera P6., • Assist with cost control, invoicing, reporting, and KPI tracking., • Maintain schedules, reports, registers, and project data for reporting purposes., • Support resource tracking and project controls activities., • Manage project documentation, including receipt, registration, distribution, and tracking., • Allocate document and drawing numbers and perform quality checks for consistency., • Issue regular document control reports. What you'll bring We’re looking for a highly organised and proactive individual with an interest in project delivery and controls. You’ll ideally have: • Strong Microsoft Office skills (especially Excel), • Basic understanding of project lifecycles and project controls principles, • Awareness of planning and scheduling tools such as Primavera P6 (desirable), • Good analytical skills with the ability to work with data Soft skills and behaviours: • Excellent written and verbal communication skills, • Strong attention to detail and organisational skills, • Ability to multitask and work under pressure, • Self-motivated with the ability to work independently, • A collaborative team player, • Proactive mindset with a willingness to learn, • Commitment to health, safety, and environmental standards Why join us? This is a fantastic opportunity to work on high-impact, forward-looking energy projects while developing your expertise in a collaborative, hybrid working environment. You’ll be part of a passionate team contributing to cleaner energy solutions and safer industrial operations.

Looking for your next step in account management, where you can take real ownership, work directly with clients and see your work land in the real world? Account Executive Up to £30,000 Location: London, Hoxton area Hybrid - 3 days in, 2 days WFH About the Company Our client is an established creative agency working across food and drink brands, with a strong focus on partnerships and promotional campaigns. They are known for producing work that you can genuinely see in-store and out in the world, while offering a supportive, well-structured agency environment. The Role This is a hands-on Account Executive role supporting key FMCG accounts. You will work closely with a Senior Account Director and a fellow AE, managing day-to-day activity, owning smaller briefs and helping deliver campaigns from briefing through to final delivery. Key responsibilities include: • Support the management of key FMCG client accounts, • Take client briefs, clarify requirements and translate them into clear briefs for creative and design teams, • Manage smaller projects independently, including POS and key visual work, • Coordinate with studio and project management to ensure smooth delivery, • Manage costs, estimates, approvals and invoicing processes, • Maintain accurate project documentation and written confirmation of scope, • Build confident, professional relationships with clients and partners, • Support forecasting, planning and budget tracking for your accounts About You • At least one year of experience in an account management role, ideally within a creative or design agency, • Comfortable speaking with clients and managing calls without constant supervision, • Highly organised, detail-oriented and confident juggling multiple projects, • Strong written communication skills and good commercial awareness, • Genuinely interested in FMCG brands and partnership-led work Nice to Haves • Experience working across marketing communications, advertising or promotional campaigns, • Exposure to partnerships, entertainment or promotional brand collaborations, • Previous experience briefing creative teams or studios Why Here? Why Now? This agency has a high bar for success but also a genuinely warm and friendly heart to it. You will be trusted early on, given real responsibility and the chance to learn directly from senior stakeholders. There's a clear path to Account Manager for whomever wants to walk it. This is an ideal role for someone who wants to build a solid agency career, gain confidence with clients and see tangible results from their work.

Create have teamed up with a luxury manufacturing clothing company, who support the creation of bespoke and ready-to-wear garments. They are currently looking for a Junior Account Manager to join a growing team and will work alongside their Head of Client Services. This is an exciting role that will allow you to work with with extensive existing supply chain partners in Men's and Womenswear high end bespoke garment production. This is a full time position 5 days a week in the office/NO HYBRID Job spec includes: • Daily communication with clients to maintain high levels of service and quality for the brand, • Handle Client enquiries – working cross-functionally with departments to service needs, • Make regular enquiries with clients about performance and stock levels of uniforms, • Generate new and repeat orders from existing client base, • Liaise closely and work with clients on repeat orders, finalising quotes and obtaining Purchase Order’s • Ensure prices and minimums are accurate on quotes and client POs received, • Work closely with production to monitor delivery dates to manage client expectations, • Co-ordinate measuring/fittings sessions with clients, • Generate customer orders and delivery notes in specialist software, • Consolidate client orders for delivery – working with the Finance team on invoicing clients on despatched goods • Create Commercial invoices for shipments to clients– including international shipping quotes, • Ship client orders/samples to clients as needed, along with the Production & Tech team, • Ensure client price lists are reviewed annually for each client, • Ensure clients have accurate care guides for all products, • Assist with On-site installations of uniform collections – International and Domestic The ideal candidate: • Excellent verbal and written communication, • Well presented, needs energy and savvy, • Great attention to detail (essential), ability to carry out client meetings & presentations, • Excellent computer skills – very important, • Perfect candidate will be logical, practical and organised. Have great time management skills. • Able to travel – Local & international If you have worked with uniforms , that would be a great advantage

Membership Journey Manager Delivering Exceptional Member Experience & Retention Across a High-Profile Membership Organisation £45,000-£50,000 (dependant on experience) Hybrid – Central London (1–2 days) + Home-Based Full Time | Permanent A high-profile, purpose-led membership organisation is seeking an experienced and detail-driven Membership Journey Manager to own and deliver an outstanding end-to-end member journey. This is a pivotal role focused on member engagement, retention, data integrity, and operational excellence, working closely with commercial, events, marketing, and leadership teams. The successful candidate will play a key role in scaling membership operations, embedding best-in-class processes, and supporting ongoing digital transformation initiatives. You will manage 1 x direct report – Membership Executive This role suits someone who combines strong relationship management skills with a process-led, data-informed mindset, and who takes pride in delivering a consistently high-quality member experience. What You’ll Do Own the membership journey end to end • Lead onboarding, retention, and renewal processes to ensure a seamless, high-quality member experience, • Support account management activity to maintain strong retention levels, • Maintain accurate membership records and ensure data integrity across CRM systems, • Oversee compliance with GDPR and data protection best practice, • Design, implement, and continuously improve scalable membership workflows, • Act as a key stakeholder in CRM and digital transformation projects, • Work closely with commercial, events, marketing, and partnerships teams, • Support events through member engagement and on-the-ground coordination when required, • Provide clear reporting and insights to senior stakeholders What You’ll Bring • Proven experience in membership management, client services, account management, or a similar role, • Strong organisational skills with excellent attention to detail, • Confidence managing CRM systems, data reporting, and workflows, • A professional, empathetic approach to member relationships, • Experience working cross-functionally in a fast-paced organisation, • Clear written and verbal communication skills, • A proactive, solutions-focused mindset Experience within a membership organisation, trade body, professional association, or values-led environment is highly desirable. To apply, please send your CV. Due to high application volume, only shortlisted candidates will be contacted within 10 working days. Membership Bespoke is acting as a recruitment business for this role and encourages applications from all suitably qualified candidates.

Japanese speaking Planning Manager Ref: WL47265 A Japanese electronics company is currently recruiting a Planning Manager to work in their West London office. In this role, you will be responsible for overseeing the sales planning and stock procurement process, ensuring optimal sales and inventory levels across various channels. The ideal candidate should have strong analytical skills, attention to detail, and a deep understanding of inventory management and retail operations. Understanding of Japanese culture and Japanese language skill is essential. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner VISA SUPPORT: No BENEFITS: Medical Insurance TYPE: Permanent, full-time WORKING HOURS: Monday to Friday, 35hrs/week SALARY: £46-49k depending on experience + bonus START: ASAP LOCATION: West London Benefits: Private health insurance, generous pension scheme, Learning program, Employee Discount etc Planning Manager Main Responsibilities: • Develop and oversee the creation and ongoing updates of sales plans for each product and sales channel/key account, • Collaborate closely with sales, direct e-commerce, and marketing teams in both the UK and HQ to strategise and manage the sales plans for each product and channel, • Analyse stock and sell out data to identify, report, and capitalise on trends, challenges, and opportunities, • Utilise data to make informed decisions for purchase planning, • Develop and execute comprehensive stock planning strategies to ensure optimal inventory levels, • Coordinate with HQ to manage the purchasing process, ensuring timely and cost-effective procurement, • Work closely with sales and marketing to optimise inventory for all brand and seasonal campaigns, • Manage the entire cycle of the product, from initial introduction to discontinuation, • Collaborate closely with cross-functional teams to develop strategies and carry out product launches, oversee transitions, and handle obsolete inventory, • Work in close collaboration with internal store, e-commerce site, and external retailers to align inventory levels, sales forecasts, and promotional plans, • Meticulously monitor sales performance and adjust stock levels to meet demand and achieve sales targets, • Prepare and present monthly reviews detailing inventory status, sales performance, and purchasing activities, • Analyse data to identify trends, opportunities, and areas for improvement, • Support profitability improvement and identification of opportunities through profit analysis and preparation of annual budgets, • Manage and accurately record invoicing and actual costs, • Monitor and provide updates on performance indicators such as sales quotas, inventory levels, and net profitability, • Devise and execute strategies to achieve KPI objectives, • Motivate, lead, and enhance the skills of the Planner, • Collaborate closely with various stakeholders within the company Planning Manager Ideal Candidate: • Minimum of 2 years of experience in sales and purchase planning, preferably within consumer goods industries, • Exceptional analytical skills, • Excellent organisational and time-management abilities, • Proficiency in Excel and Microsoft Office Suite, • Proficient in inventory management software (Previous JDE or eStar experience will be highly advantageous), • Strong written and verbal communication skills, • Experience working within a Japanese organisation/culture, • Business level fluency in both English and Japanese ** All applicants for the Planning Manager must have the right to work in the country as the Company is not able to offer visa support. *We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: WL47265) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

As an Account Manager at Dalton Maag, you will develop and maintain long-standing, mutually beneficial relationships with prospects, agencies, and end-clients. Throughout each project lifecycle, you will guide customers through Dalton Maag’s service offering, proposing and delivering solutions that precisely meet their needs. You will play an integral role at every stage of a project - from responding to new enquiries, preparing quotes, and compiling proposals, through to project planning, scheduling, and ongoing management, as well as general account administration such as CRM maintenance, invoicing, and aftercare. You will act as a key contact for font licensing enquiries, logo and wordmark refinement requests, basic modification enquiries, and small custom projects, managing a portfolio of these smaller-scale engagements and conversions. Across all aspects of your work, you will consistently communicate Dalton Maag’s distinctive value proposition. You will collaborate closely with the marketing team and Creative Directors to identify and develop new business opportunities, while continuing to support and grow an international client portfolio. Required Skills and Experience • Ability to manage multiple concurrent client projects from initiation through to aftercare, • Strong drive to build and develop long-term relationships with both agencies and end-clients, • Proven track record of meeting and exceeding sales targets across new and existing business, • Ability to identify customer requirements, articulate value, and convert opportunities across a diverse client portfolio, • Outstanding communication, facilitation, and negotiation skills, • Confidence in public speaking, • High level of commercial awareness, • Exceptional customer service skills, • Impeccable attention to detail with a thorough approach to record-keeping, • Excellent written and spoken English Desired but Not Essential Skills & Experience • Experience working within the creative industry, • Familiarity with competitive tendering processes, • Knowledge of technology and consumer trends, • Experience with creative software (e.g. Adobe InDesign) Location London, or flexible by arrangement. Annual Salary From £37,050 per annum, depending on experience. Salary is reviewed annually. About Dalton Maag Dalton Maag is a typeface design studio founded in 1991. We collaborate with designers and branding specialists worldwide to help every client achieve their ideal typographic expression - from logotype refinement and font licensing to the creation of custom font suites. Our team spans eighteen nationalities and speaks thirteen languages, bringing both design and technical expertise to every project, regardless of scope or ambition. Notable custom font projects include Airbnb Cereal, BBC Reith, and Lush Handwritten. Our ever-growing font library features over 1,400 fonts across more than 60 families, ranging from versatile sans serifs and elegant scripts to classic serifs and distinctive display fonts - all expertly designed with extensive writing system and language support.

Elite Dancers Academy is one of london's leading dance schools for children. We have several venues and are looking for someone initially part-time that can grow with the school over time. Role Description We are seeking an organised, proactive, and people-focused Business Manager & Personal Assistant to the Principal to support the smooth day to day running of our dance school. This is a key role within the business, combining administration, customer service, staff coordination, and strategic support to help the school grow and thrive. Key Responsibilities. Business & Administration • Oversee daily administrative operations of the dance school, • Manage emails and communication with new and existing clients, • Handle customer service enquiries professionally and efficiently, • Maintain accurate records, databases, and filing systems, • Organise and manage class timetables and schedules, • Assist with staff management and coordination, • Support onboarding of new staff members, • Provide direct PA support to the Principal, • Assist with planning, organisation, and prioritisation of tasks, • Contribute ideas to help grow and improve the business, • Assist with implementing new systems, processes, or initiatives, • Support client retention and positive customer experiences What we are looking for: • Highly organised with excellent attention to detail, • Strong communication and customer service skills, • Confident managing emails, schedules, and administrative tasks, • Comfortable with basic bookkeeping and business systems, • Able to work independently and take initiative, • Creative thinker with a positive, can-do attitude, • Previous experience in administration, business management, or a similar role is preferred

Are you an experienced Recruiter interested in launching your own business? 11 Investments is a recruitment group like no other. A collection of boutique, discipline specific recruitment brands working collaboratively to achieve our collective goals, where everybody excels in a socially responsible environment. We are Recruiters turned Investors, focusing on what we know and what we love - investing in incredible recruiters. Having successfully grown our own recruitment business, we decided we wanted to help like-minded recruitment leaders achieve the same thing. Now a group of 7 brands with nearly 100 employees, we’re creating a cohesive business which works together. We build businesses which are specialists in discipline-specific, Professional Services markets, fully believing that remaining niche enables us to deliver more value and ultimately, success for our customers. • Investment: We'll provide you with the seed capital you need to get your business off the ground..., • Guidance: The right advice, support and direction from day one to ensure ongoing success..., • Finance: We look after all of your finance needs - we take control of your banking, payroll, invoicing and VAT returns allowing you to focus on recruiting., • Marketing: We take care of everything you need to bring your brand to life - logo, website, social media, events, brand identity and strategy., • Operations: we manage the back office, day to day, operations of your business., • Talent Acquisition: We'll find your next superstars (arguably the hardest part!), • Leaning & Development: We'll ensure all of your people receive the very best training., • Growth: We utilise data and collaboration to help you grow your business. ... all within a collaborative and dynamic office environment If you're a proven 360 recruiter with a track record of generating your own clients and managing and growing a team, let's talk...

Account Manager – Strategic Accounts (EMEA) Location : London (1–2 days per week in office – London or Brighton) | Flexible/remote options available Salary : £190k OTE (60/40 split) Company Overview A global Tax SaaS leader backed by a Top 20 Private Equity firm, with aggressive $bn growth plans. The business has a strong international footprint and serves complex, multi-entity organisations across EMEA with a full suite of tax automation, compliance, and reporting solutions. The Role We are looking for a Customer Account Manager to join the Account Management team and make a significant contribution to regional revenue growth. You will own a portfolio of strategic EMEA accounts, driving upsell and cross-sell across a comprehensive Tax SaaS suite including: • Tax Reporting & Tax Returns, • E-Invoicing / Live Reporting, • Item Classification, • Cross-Border Solutions, • Tax Research Working closely with Customer Success, you will build deep knowledge of your customers’ businesses and deliver a best-in-class client experience while expanding revenue. Key Responsibilities • Own and grow a portfolio of strategic EMEA accounts, • Drive upsell and cross-sell pipeline and revenue, • Build relationships across organisations up to executive level, • Develop and execute account and territory plans, • Generate leads within existing accounts through campaigns and networking, • Deliver presentations, demos, and webinars, • Manage pipeline, forecasting, and risk analysis via Salesforce, • Negotiate contracts and commercial agreements, • Partner closely with Customer Success to drive retention and expansion, • Collaborate with partners in co-sell/referral motions Requirements Essential • Proven quota-carrying Account Management experience in Fintech / SaaS, • Strong track record of upsell & cross-sell within named accounts, • Experience selling into the Office of the CFO / Finance stakeholders, • Strategic, consultative sales approach, • Strong relationship management and retention experience, • Territory and account planning discipline, • Ability to manage multiple opportunities simultaneously, • Experience working cross-functionally (Customer Success, Sales, Partners) Nice to Have • Knowledge of Indirect Tax / VAT / Tax SaaS, • Experience with E-invoicing / CTC regulations, • Background in industries such as retail, software, logistics, finance, or tax, • Multilingual (German, French, Italian, Spanish advantageous) AI & Culture This is an AI-first organisation where AI is embedded across workflows, decision-making, and products. • You will actively use AI tools to improve efficiency and outcomes, • Apply AI to solve business challenges and drive results, • Stay current with AI trends and share learnings across the team Training & Development • Structured onboarding and certification programme, • 1:1 sessions with Solution Engineers / Consultants, • AI-enabled training and guided learning, • In-office coaching and development Benefits • Competitive OTE (£190k, 60/40 split), • Bonus eligibility, • Private medical, life & disability insurance, • Paid time off & parental leave, • Strong DEI culture with employee resource groups and leadership sponsorship

The Company We’re The Sampling Project. We’re a full-service, integrated sampling agency who specialise in Sampling Smarter - essentially being more creative, more efficient, more cost-effective and more targeted at getting brands to consumers in the right way. We work across all sampling channels from large scale experiential campaigns to smaller brand to hand activations, direct-to-home to subscription boxes, events to trade, digital to social, partnerships to retail… and everything in between. We typically work with FMCG brands across fresh, confectionary, snacks, drinks, fitness and health & beauty so a range of fun, creative categories. The Role Ensuring client satisfaction across all areas of account management and implementation of client projects from brief and strategy to conception, delivery and reporting. You will be responsible for ensuring your projects are delivered on time, on budget and to the Agency’s standards, however that may be required. This is a full-time hybrid role based in London, offering flexibility to work both on-site and remotely. Key Responsibilities: • Effectively leading the day-to-day communication with clients to ensure they are kept up to date with all aspects of activity (regular phone and email contact) as well as leading face-to-face meetings. Seeking advice intermittently by senior management (as and when appropriate), • Build and maintain strong working relationships with colleagues, clients, staff and suppliers through suitable and articulate communication at all stages of the campaign processes to ensure the campaigns aims and objectives are exceeded., • Comprehensive understanding of the creative, print and production management processes that allow you to manage the relationship and process independently to ensure campaigns are planned and delivered in line expectations as well as ensure margin targets are met (or increased), • Lead all associated administration and reporting for the purpose of project management by ensuring documents (i.e. contact reports, status’ and evaluations) are recorded and produced correctly so that information can be shared with clients accurately and in a timely manner, • Manage and produce suitable campaign plans and schedules for activity in a clear and suitable format, in line with company processes, cost efficiencies and client brief., • Produce accurate estimated costs and timing plans that can be shared with client in a timely manner and in line with company processes, • Effectively manage the financial process end-to-end. You’ll lead the management of all spend against the campaign job number to ensure margins are met by managing internal profit forecasts as well as keeping contingency allowances up to date to facilitate quick, accurate reporting & client invoicing at campaign end., • Pro-actively keep colleagues, clients and suppliers updated on progress of tasks as well as ensuring deadlines are met, • Keep appraised of the sampling landscape, as well as the company’s client’s sectors. Sharing suitable information with colleagues (as and when appropriate). Experiential understanding and experience is essential here, the rest can be learned on the job., • Support the Directors and get involved on new business pitches by preparing client costings, identifying opportunities with existing clients and being pro-active in your research by thinking outside the basic parameters of a brief. Skills, Qualities and Requirements: • Strong account management skills, including building client relationships and overseeing projects, • Hardworking and committed - putting the client relationship first, • Ambitious self-starter, keen to showcase and develop strategic capabilities, • Able to take ownership and hit the ground running, • Organised, adaptable and personable, • Comprehensive understanding of experiential production and implementation that allows you to manage the relationship and process independently, • Highly organised with excellent attention to detail and ability to organise others, • Self-motivated and works effectively on their own as well as part of a team, • Strategic and creative thinker, • Ability to adapt to change with effective problem-solving abilities, • Good knowledge of Microsoft packages including; Word, Excel and PowerPoint as well as the ability to learn other platforms quickly, • Exceptional organisational skills and communication, • Proven ability to lead projects, meet deadlines, and manage budgets effectively, • Knowledge of consumer insights, marketing trends, and the sampling landscape, • Experience in managing cross-functional teams and collaborating with external partners

Membership Communities Manager Delivering Exceptional Member Experience & Retention Across a High-Profile Membership Organisation £45,000-£50,000 (dependant on experience) Hybrid – Central London (1–2 days) + Home-Based Full Time | Permanent A high-profile, purpose-led membership organisation is seeking an experienced and detail-driven Membership Communities Manager to own and deliver an outstanding end-to-end member journey. This is a pivotal role focused on member engagement, retention, data integrity, and operational excellence, working closely with commercial, events, marketing, and leadership teams. The successful candidate will play a key role in scaling membership operations, embedding best-in-class processes, and supporting ongoing digital transformation initiatives. You will manage 1 x direct report – Membership Executive This role suits someone who combines strong relationship management skills with a process-led, data-informed mindset, and who takes pride in delivering a consistently high-quality member experience. What You’ll Do Own the membership journey end to end • Lead onboarding, retention, and renewal processes to ensure a seamless, high-quality member experience, • Support account management activity to maintain strong retention levels, • Maintain accurate membership records and ensure data integrity across CRM systems, • Oversee compliance with GDPR and data protection best practice, • Design, implement, and continuously improve scalable membership workflows, • Act as a key stakeholder in CRM and digital transformation projects, • Work closely with commercial, events, marketing, and partnerships teams, • Support events through member engagement and on-the-ground coordination when required, • Provide clear reporting and insights to senior stakeholders What You’ll Bring • Proven experience in membership management, client services, account management, or a similar role, • Strong organisational skills with excellent attention to detail, • Confidence managing CRM systems, data reporting, and workflows, • A professional, empathetic approach to member relationships, • Experience working cross-functionally in a fast-paced organisation, • Clear written and verbal communication skills, • A proactive, solutions-focused mindset Experience within a membership organisation, trade body, professional association, or values-led environment is highly desirable. To apply, please send your CV. Due to high application volume, only shortlisted candidates will be contacted within 10 working days. Membership Bespoke is acting as a recruitment business for this role and encourages applications from all suitably qualified candidates.

Membership Experience Manager Delivering Exceptional Member Experience & Retention Across a High-Profile Membership Organisation £45,000-£50,000 (dependant on experience) Hybrid – Central London (1–2 days) + Home-Based Full Time | Permanent A high-profile, purpose-led membership organisation is seeking an experienced and detail-driven Membership Experience Manager to own and deliver an outstanding end-to-end member journey. This is a pivotal role focused on member engagement, retention, data integrity, and operational excellence, working closely with commercial, events, marketing, and leadership teams. The successful candidate will play a key role in scaling membership operations, embedding best-in-class processes, and supporting ongoing digital transformation initiatives. You will manage 1 x direct report – Membership Executive This role suits someone who combines strong relationship management skills with a process-led, data-informed mindset, and who takes pride in delivering a consistently high-quality member experience. What You’ll Do Own the membership journey end to end • Lead onboarding, retention, and renewal processes to ensure a seamless, high-quality member experience, • Support account management activity to maintain strong retention levels, • Maintain accurate membership records and ensure data integrity across CRM systems, • Oversee compliance with GDPR and data protection best practice, • Design, implement, and continuously improve scalable membership workflows, • Act as a key stakeholder in CRM and digital transformation projects, • Work closely with commercial, events, marketing, and partnerships teams, • Support events through member engagement and on-the-ground coordination when required, • Provide clear reporting and insights to senior stakeholders What You’ll Bring • Proven experience in membership management, client services, account management, or a similar role, • Strong organisational skills with excellent attention to detail, • Confidence managing CRM systems, data reporting, and workflows, • A professional, empathetic approach to member relationships, • Experience working cross-functionally in a fast-paced organisation, • Clear written and verbal communication skills, • A proactive, solutions-focused mindset Experience within a membership organisation, trade body, professional association, or values-led environment is highly desirable. To apply, please send your CV. Due to high application volume, only shortlisted candidates will be contacted within 10 working days. Membership Bespoke is acting as a recruitment business for this role and encourages applications from all suitably qualified candidates.

Senior Account Manager - Clinical Trials - 12 month FTC Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences while adhering to the highest standards of healthcare advertising. Committed to driving meaningful change — change built on rich experience, inspired by innovation, and proven through our track record — we partner closely with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today’s healthcare landscape. Our approach blends strategic insight, deep scientific understanding, and cutting‑edge creativity to deliver work that genuinely improves lives. We are a team of 400+ people across Manchester and London, with over 35 years of healthcare expertise and an ever‑evolving future. You can get a feel for the #LYNXLife through our YouTube playlist and across Instagram, Facebook, LinkedIn, and Twitter. Everything we achieve — every life improved, every policy influenced, every award won — is down to the people who work here. Please note this role is London‑based, with our hybrid working arrangement requiring office attendance on Mondays, Tuesdays, and Thursdays. Our Role As a Senior Account Manager, you will be the lead day‑to‑day contact for your clients and internal teams, supporting the Account Director in driving the strategic direction, success, and growth of your accounts. You will personally deliver efficient, effective, and profitable client services across clinical trial, patient experience, and healthcare engagement programmes, while inspiring and supporting junior team members to deliver to the same high standards. This role requires confident ownership of complex projects, strong stakeholder management, and a proactive approach to quality, compliance, and commercial performance. What you can expect to be doing • Build trusted, collaborative relationships with key clients, positioning Havas Lynx as strategic partners., • Take full ownership of projects from briefing through to delivery, ensuring work is on time, on budget, and on brief., • Interpret and challenge client requests where necessary, converting them into clear, actionable internal briefs., • Develop a strong understanding of clients’ clinical development programmes, trial protocols, and patient experience objectives., • Work closely with Strategy, Creative, Medical, Production, and Operations teams to shape and deliver effective, compliant solutions., • Oversee quality control, ensuring deliverables are accurate, medically compliant, ethically sound, and appropriate for clinical trial and patient audiences., • Support the Account Director with client satisfaction, stakeholder engagement, Quarterly Business Reviews, and account planning., • Identify and progress organic growth opportunities with new and existing clients within clinical trials and patient experience programmes., • Support financial management across your projects, including quotations, scopes of work, forecasting, and invoicing., • Monitor job profitability and flag risks or opportunities as they arise., • Lead, mentor, and develop junior account team members, supporting their performance, confidence, and career progression., • Contribute to pitches and new business activity, playing a senior role where required. This role could be a great fit for you if. • You have proven experience in a similar senior account role (typically 4+ years) within healthcare communications., • You have experience working on clinical trials, patient experience, or healthcare engagement programmes (agency or in‑house), • You understand the clinical development lifecycle and the role communications play in supporting sites, investigators, patients, and carers., • You bring a strategic account management mindset, confident in balancing client leadership, delivery excellence, and commercial oversight., • You have experience developing and working with creative and/or educational briefs grounded in insight, science, and patient needs., • You are comfortable managing complex, multi‑stakeholder healthcare projects, often involving global teams and cross‑functional partners., • You have strong client‑facing experience and act as a trusted, credible partner., • You are proactive, organised, and confident leading projects end‑to‑end while mentoring junior team members., • Ideally, you have experience or curiosity around Generative AI tools, data, or innovation in healthcare, supported by relevant learning or certifications (e.g. Coursera, Section, LinkedIn Learning) What you can expect from us A supportive and challenging environment where you will have the opportunity to learn, grow, and make an impact that matters. We invest heavily in #LYNXLife and our #LXAcademy internal development programmes, designed to reward hard work, reduce pressure, and support long‑term career growth. Our strategy is to build capabilities internally and inspire exceptional talent to deliver on our mission. Benefits include. • Hybrid working – 3 days in the office (flexible options available), • 28 days annual leave + Bank Holidays, increasing with service., • Option to buy, carry, or sell leave., • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave and return‑to‑work benefits, • Extensive Learning & Development support, • Sabbatical opportunities, • Season‑ticket interest‑free travel loans., • Cycle to work scheme., • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme (sports clubs, gym discounts, Wellness Wednesdays, flu vaccinations, and more), • Medicash healthcare benefits, • 24/7 Employee Assistance Programme

Account Manager Salary: £30,000 - £35,000 Location: Shoreditch, London EC2A 4PS Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We’re seeking an experienced and commercially minded Account Manager to join our Creative – Digital / Client Services team. Reporting to the Client Services Director, you’ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: • Generous Holidays starting from 33 days per annum, • Birthday leave (post-probation), • Tax Free EOT Bonus, • Group Life Assurance, • Social events organised by our Social Committee, • Optional private medical insurance after 1 year, • Long service awards every 5 years, • Employee of the Quarter programme, • Free tea, coffee, snacks, kitchen facilities, and breakout spaces, • Beer Fridge Fridays, • Referral programme, • Pirkx benefits from day one, • Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: • Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery, • Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard, • Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities, • Lead and support the Account Executive, providing guidance, performance management, coaching, and development, • Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: • Proven experience as an Account Manager within a marketing or creative agency environment, • Strong commercial awareness with a track record of growing accounts and exceeding client expectations, • Excellent leadership and people management skills, with experience managing and motivating direct reports, • Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation, • Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. This role is for a proven professional with exceptional construction sector and commercial knowledge and ability. You will have a proven track record of business-to-business success and able to demonstrate a contemporary leadership style with particular focus on continued professional development, succession planning and empowerment of their teams. This role will require a visionary approach to ensure our customer’s needs are continuously evaluated, understood and filtered into our approach to top customer facing activities. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans ensuring a fully integrated and collaborative ethos that achieves maximum customer value. This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. Responsibilities: Day to day • Monitor the TSR’s appointments, diaries, schedules, and time by effective planning of call, travel and meetings, • Understand customer’s requirements, providing technical assistance and ensuring delivery of optimum solutions, • Ensure ongoing excellent management of the customers and their expectations., • Ensure quality eDRF’s are submitted to the design team., • Ensure all information passed to the operations team is clear and concise enabling best responses., • Undertake regular live hire report reviews and liaise with the operations team on any anomalies and where necessary liaise with the customer to close out potential issues before invoicing., • Actively support the resolution of damages, • Provide the necessary after sales activity to ensure all contracts are concluded successfully, • Ensure all Glenigan leads, and other sources are suitably qualified by all TSR’s and sales support., • Ensure Sales Support provide consistent lead generation and optimise support to the TSR’s, • Ensure all opportunities are pursued in a timely manner by TSR’s, • Ensure area coverage is maintained during periods of annual leave by the TSR’s., • Undertake supplementary site visits when TSR’s are busy., • Work closely with the Regional Engineer (RE) to ensure appropriate projects are supported Team & Performance Management • Provide day to day management to the Technical Sales Representatives (TSR’s) with a positive attitude, • Ensure all inductions into the business are undertaken in a comprehensive manner, • Work with the Senior Management (SM) to ensure any recruitment activity is proactively pursued, • Undertake monthly one to one’s reviews with the TSR’s, • Work closely with the SM to agree & deliver short-term targets, • Ensure training requirements are planned, completed, and coordinated, • Feedback to the SM on area performances enabling insightful & progressive discussions, • Provide recovery plans for areas where revenue is behind budget, • Ensure all TSR’s & sale support holiday allocations are coordinated, • Participate in interviews for new TSR’s or sales support., • Escalate any issues to SM you feel are impacting the day-to-day performance of the TSR’s., • Discuss any exceptional performance issues of TSR’s with your line manager., • Work closely with the SM to complete annual appraisals in line with HR directive. Skills & Knowledge Requirements (Essential) • Utilities infrastructure construction experience, • Competent to support front-line operational staff, • Working knowledge of relevant legislation, codes of practice, safety and statutory regulations, • Logical and organised, • Capable of producing and signing of programme of works, • Excellent time management Benefits: With a sense of family at the core of our company culture, MGF is a well-established business and as we continue to grow, we are looking for talented individuals to join our team. We offer a competitive salary together with opportunities to develop your skills to build and progress your career with MGF. Employees enjoy a range of benefits: • 24/7 Employee Assistance Programme & GP Access, • Additional annual leave awarded to recognise long-service, • A company Christmas shutdown and the option to purchase additional days of annual leave, • Opportunities for training, development, and career progression, • Pension Scheme and Life Assurance, • Volunteering Leave, • The security of working for a national organisation with core family values at our heart, • Refer a friend scheme, • And so much more… We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

Sales Executive (Also advertised as: Client Liaison, Business Development Associate, Client Relationship Executive, and Sales Development Representative) We're looking for someone who genuinely loves sales. Not someone who's curious about the art world and sees this as a way in - but someone who is excited by the process of selling itself: the calls, the relationships, the satisfaction of converting relationships into results. If that's you, we'd love to hear from you. What you'll be doing This is a desk-based role at its core. You will spend most of your time on the phone, over email, and in messaging threads - following up warm leads, and nurturing long-term relationships with collectors and buyers. You’ll be managing the full sales cycle from first contact through to order processing, invoicing, and shipping – while also working closely with the wider sales team and customer care team to ensure a seamless client experience. It's a fast-paced and busy environment. This is a brilliant opportunity for someone who genuinely enjoys being on calls and working alongside passionate salespeople in a buzzy office. Who we are HENI works with world-leading artists and estates across print-making, publishing, digital art, NFTs and art research. Everything we do is driven by a simple mission: to make art more accessible. We have several dedicated platforms for collectors, including HENI Primary (a digital platform for new originals), HENI Editions (high-quality, exclusive, limited works), and HENI Private Sales. We’re a serious, growing company – and we’re building out a sales team which reflects that. No knowledge of the art world is needed and we don't expect it. What we care about is how you sell. The structure This role is salaried, not commission-based. We believe the best sales culture is built on collaboration, not competition - and our team reflects that. You'll be working alongside a close-knit group of people who share targets, share knowledge, and support each other to grow collective revenue. If you're motivated by being part of a high-performing team rather than chasing individual bonuses, you'll fit right in. What we're looking for • At least 1 year of sales or business development experience., • A genuine desire to build a long-term career in sales., • Confident, concise, and articulate communication skills – both written and verbal., • A natural ability to build rapport and connect with diverse people, particularly remotely., • Organised, focused, and comfortable working at pace., • Resilient, hardworking, self-motivated, with a collaborative mindset., • Empathetic and enthusiastic, skilled at listening and building trust-based relationships., • Attentive and detail-oriented, consistently updating our CRM after every client interaction. Desirable but not essential: • Experience selling luxury or high-value goods., • Background in telesales, remote sales, or telemarketing., • Additional language skills. Full training provided - no art industry experience necessary.

We’re Hiring: Senior Account Manager (Branding & Packaging) We’re working with a fast-paced, creative agency specialising in packaging, branding, and design. This is a fantastic opportunity to work on globally recognised FMCG brands delivering impactful creative projects while building strong client relationships. As Senior Account Manager, you’ll be at the heart of client partnerships and project delivery. You’ll lead accounts end-to-end — from briefing through to final delivery — while collaborating closely with creative teams to bring ideas to life. You’ll also play a key role in growing accounts and shaping long-term client relationships. Key Responsibilities • Own and manage day-to-day client relationships, • Interpret and respond to client briefs, creating clear internal briefs, • Oversee project timelines, budgets, and delivery, • Work closely with creative teams to develop and present work, • Manage multiple workstreams across packaging, campaigns, and digital, • Support financial processes including invoicing and budget tracking, • Identify opportunities for account growth What We’re Looking For • Account management experience from a packaging and design led agency., • Strong project management and organisational skills, • Excellent communication and stakeholder management, • A proactive, solutions-focused mindset, • Experience delivering multi-SKU projects Bonus if you have exposure to campaigns, activations, or digital content. Why Apply? • Work on exciting, high-profile brands., • Be part of a collaborative and creative team, • Gain exposure across packaging, digital, and brand experience, • Hybrid working (2 days in the office, 3 from home), • Clear opportunities for career growth At Creativehood, we seek individuals from the widest talent pools and want to be representative of our communities. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you feel you meet most of, but perhaps not all, the requirements, we’d still love to hear from you.

Company Overview: Transparency-One, an ISN Company, enables companies to discover, analyze, and monitor all suppliers, components, and facilities in the entire supply chain. Where your language skills make a difference Are you fluent in French and English? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at Transparency-One, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You Are The Ideal Candidate If You Have • Excellent verbal and written communication skills in French and English, • A customer service orientation and a passion for helping others, • A desire to work with people and engage in verbal interaction over the phone, • A career aspiration to start in Customer Service and progress into B2B sales, • Proficient computer skills (Word, Excel, PowerPoint, e-mail applications), • A diligence for in-depth learning of software programs and new concepts, • Strong retention skills and patience for difficult troubleshooting scenarios Duties And Responsibilities • Proactively service and support contractor/supplier clients, • Conduct training on products via phone, web based and face-to-face meetings, • Participate in the implementation of sales and marketing projects, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Handle client account management functions, including invoicing and collections, • Proactively analyze customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for clients Requirements • Bachelor’s degree from an accredited university and/or equivalent work experience, • Advanced fluency in French and English (written and verbal) required, • Desire to work in customer service and move into B2B sales within 12-24 months, • Ability to work in office at least 3 days a week Training At ISN, we believe in investing in your success. We offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN/TCY products and services. This training period is a crucial part of your journey, requires your full commitment and attendance every day. Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. • In-person attendance is required Monday through Friday during the first 90 days of employment., • After your 90-day review, in-person attendance is required 3 days per week and required for certain meetings and tasks (customer meetings, team collaboration day, company events, team events, performance reviews, etc.). Benefits* • 100% company-paid monthly insurance premiums for employees and dependents, • Medical, Dental, Vision, and Life Insurance, • 4% pension scheme matching, • Long-Term & Short-Term Disability Coverage, • Holiday & Time Off, • 27 paid personal holidays (pro-rated first year), • 12 paid holidays, • Monthly cell phone reimbursement, • Monthly reimbursement for Oyster card, • Team-building activities and events, including quarterly kick-off meetings and community volunteer day, • Matching charitable gift program, • Professional development & training opportunities, • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

Love live events? Passionate about building great relationships? If you're driven and skilled in building relationships, we want you to join us as an Account Executive in our close-knit team at Conference Badges. If you're excited by the thought of supporting world-class brands at incredible global events - from the Coronation to COP26, and from automotive launches in the UK to launching a floating city on the Red Sea - this could be your perfect role. We do this for many of the world’s best-known brands, as well as thousands of smaller ones. We're looking for somebody with the ability to figure stuff out. You don't need to be the 'complete package'. Perhaps you've not directly done everything listed below, but know and can demonstrate that you can apply yourself wholeheartedly. Perhaps you have some other great skills to bring to the table that could benefit this role... we want to hear from you. We're a founder-owned brand that has well established roots in the events industry. We believe that the name badge is a vital element of any business event. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. These are the reasons why live events exist. Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting. It’s also hard work, involves a lot of juggling tasks, and deadline-driven. To be successful in this role you will need to be organised, diligent and keep a positive mindset. We’re looking for a candidate who feels they share these values. Importantly, they will be likeable and able to build trust with customers by employing a consultative selling process. Here’s a taste of what we do: YOUR MISSION: • Be the friendly first point of contact for event enquiries - listening, advising, and assembling solutions to customer needs from our product mix., • Proactively identify and develop new business opportunities, including attending industry events, connecting with prospective clients and working on outbound lead generation campaigns., • Prepare engaging, detailed proposals and see them through from start to successful delivery., • Collaborate closely with our production and tech teams to ensure flawless execution., • Manage invoicing and payment tracking, keeping projects organised and on schedule., • Actively gather client feedback and champion continuous improvement across our service. Who we're looking for: You don't need to be an expert in event technology yet. But you do need to be: • Curious - keen to learn and understand customer challenges. An asker of great questions., • Resourceful - looking for genuinely useful upsell and cross-sell opportunities and sources of new leads., • A quick learner - able to pick up product knowledge and systems rapidly., • Confident enough to engage with clients and prospects Experience in B2B account management, events, print, or technology would be fantastic. But if you haven't done everything listed here and yet have demonstrated that you're skilled, disciplined and motivated in your approach, we still want to hear from you. You’ll thrive here if you: • Have exceptional communication and relationship-building skills., • Can spot opportunities to up-sell, cross-sell and secure re-bookings., • Are organised, detail-oriented, and thrive in a deadline-driven environment., • Love working closely with customers and providing outstanding service., • Look for continuous improvement in your work methods., • Are genuinely excited by tech and enjoy learning about new solutions. Why join Conference Badges? • Opportunity to work with world-leading brands on amazing, varied, and impactful events., • Experience working in an innovative, unique, company - helping make events be more effective and sustainable, • Work with and learn from highly experienced sales people, • Competitive salary based on experience. £30k to £32k p.a. basic salary, with £40k-45k OTE including performance bonuses., • Hybrid working opportunity after 6 month training period. Up to 2 days pw remote working., • 22 days annual leave in addition to bank holidays, with bonus days added in year 2, 3 and 4., • Private medical insurance after 1 year., • Company pension., • Supportive and fun team environment—your ideas will directly shape the future of the company., • Ongoing professional development opportunities and training support. Location Kingston upon Thames (we are 5 minutes walk from Kingston station). This will initially be an office-based role, with part-time home-based working after the initial onboarding period. Interested? Send your CV and tell us why you're a great fit for our team. Top tip: Contacting us with a personal message about what you find most appealing about this role and why you're a great fit will help you stand out from the one-click applications.

Head of Customer Operations – Financial Data Vendor I’m partnering with a leading financial data vendor to recruit a Head of Customer Operations to lead their client-facing operations, sales support, and technical support teams. 📍 Location: London (5 days onsite) 💷 Salary: £80,000 – £85,000 per annum 🏦 Sector: Financial Data Vendor Key Responsibilities: • Lead Technical Sales Support, Operations, and Sales Support teams, • Drive CRM (Sugar) usage and contract management processes, • Oversee client onboarding, data feed implementation, and ongoing client support, • Manage reporting, invoicing, and contract administration, • Improve operational efficiency across the sales and client lifecycle Requirements: • Proven experience within a financial data vendor environment (essential), • Strong background in CRM systems, client management, and sales operations, • Experience managing teams and handling multiple workstreams his is an ideal opportunity for someone who thrives in a fast-paced, client-focused environment and wants to take ownership of people leadership and operational strategy.

Recruiting Solutions Operations Lead - FTC - 9months Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent. Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work. The Opportunity They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike. You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high. Key Responsibilities Resource Planning & Operational Efficiency • Ensure appropriate allocation of associates and flexible resources across client projects, • Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery, • Partner with delivery teams to forecast demand and proactively plan for peak periods, • Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access, • Use resource tracking tools and data insights to inform planning decisions Supplier & Budget Management • Oversee procurement of third-party attraction and advertising channels, • Ensure purchasing remains cost-effective and within agreed budgets, • Maintain accurate purchase order processes and tracking Billing & Commercial Accuracy • Ensure client invoicing is raised accurately and promptly, • Reconcile delivery activity against contracted services and third-party spend Team Leadership & Development • Provide guidance and coaching to operational and client-facing teams, • Support performance against KPIs and service standards, • Foster a collaborative, accountable, and high-performing team culture Client Experience & Platform Delivery • Oversee first-line support for the candidate management platform, • Ensure issues are resolved quickly and communication is proactive, • Support successful platform implementations in partnership with technical teams, • Maintain strong, trusted relationships with clients About You They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments. You will demonstrate: • A track record of driving operational performance and process improvement, • Strong relationship management skills and commercial awareness, • Confidence in leading teams and developing talent, • Excellent written and verbal communication skills, • A proactive, solution-oriented mindset, • Strong organisational skills and the ability to manage multiple priorities, • Adaptability and confidence working with systems and data Experience within early careers recruitment or campus hiring environments is highly advantageous. Role Details • 9-month fixed-term contract, • Full-time (37.5 hours per week, Monday to Friday), • Standard probationary period applies, • Pre-employment screening conducted in line with company policy Please click apply now to find out more!

Senior Social Media & Influencer Project Manager, London / Hybrid, Up to £60K. We’re working with a fast-growing social and influencer agency looking for a Senior Project Manager to take ownership of delivery across a range of social, content and influencer campaigns. This is a key role at the heart of the agency — ideal for someone who thrives in fast-paced environments and can bring structure, clarity and commercial rigour to creative work. You’ll be responsible for driving projects end-to-end, managing people, process and budgets to ensure everything lands on time, on budget and to a high standard. As Senior Social Media & Influencer Project Manager, you’ll oversee multiple projects simultaneously, from initial scoping through to final delivery, acting as the central point of coordination across teams, clients and external partners. This is not just about timelines. You’ll play a critical role in financial management, resourcing and operational delivery, ensuring projects are commercially sound and efficiently executed. You’ll also have the opportunity to shape and refine processes as the agency continues to grow. What you’ll be doing • Managing the end-to-end delivery of social media and influencer campaigns, • Building detailed project plans, timelines and production schedules, • Writing scopes of work and aligning deliverables to budgets, • Managing project finances, including budgets, forecasting, WIP and burn rates, • Overseeing invoicing, POs and supplier management, • Acting as the central hub across teams — aligning stakeholders and keeping communication clear, • Managing resource allocation, identifying bottlenecks and solving delivery challenges early, • Coordinating internal teams, freelancers and external production partners, • Supporting client services with reporting, timelines and delivery frameworks, • Ensuring all work is delivered on time, on budget and to a high creative standard About you • 4+ years’ experience in a creative, social, influencer or digital agency, • A strong background in project delivery across social and content campaigns, • Confident managing budgets, forecasting and financial processes, • Highly organised, detail-driven and calm under pressure, • Experienced managing multiple fast-paced projects simultaneously, • A strong communicator, comfortable working with clients and senior stakeholders, • Confident coordinating creative teams, production partners and suppliers, • Commercially aware, proactive and solutions-focused, • Passionate about social, content and creative delivery This is a brilliant opportunity to join an agency at an exciting stage of growth and play a key role in delivering standout social and influencer work for leading brands. If this sounds like the Senior Social Media & Influencer Project Manager role for you, please get in touch quoting reference AP1185. Please also visit

Operations Manager – Solar PV/BESS Department: Operations | Location: Hybrid (UK) About the Role We are looking for an experienced Operations Manager to lead the end-to-end delivery of a portfolio of commercial solar PV and battery storage installations. You will own the full project lifecycle, managing relationships with EPCs, distributors, landlords, tenants, local authorities, and grid operators. This is a hands-on, technically engaged role that requires excellent coordination, stakeholder management skills and a deep understanding of the full project lifecycle. Key Responsibilities Build and maintain healthy EPC relationships • Select and appoint EPCs from an approved pool for each project., • Validate and onboard new EPCs, assessing capability and compliance., • Review and negotiate designs & costs with EPCs, OEMs and/or distributors. Manage delivery of high-quality designs and installations • Manage the design process with the appointed EPC, including:, • Ensuring alignment with client specifications., • Coordinating on-site visits and reviewing site survey reports., • Liaising with client insurance providers to ensure design compliance., • Manage cross-site tracking to ensure alignment across all stakeholder organizations and ensure smooth and timely project delivery, • Coordinate structural surveys with engineering firms, managing implications of reports to designs and costs, • Coordinate installation planning with EPCs and on-site teams, including scheduling, area clearances, and shutdown windows., • Set documentation requirements for EPCs (e.g. PAC tests, weekly progress reports, invoicing documentation)., • Troubleshoot on-site issues including contractor conflicts, procurement delays, and programme slippage., • Ensure strict adherence to Health & Safety requirements throughout the installation phase. Ensure projects are grid and planning ready • Prepare and submit grid connection applications; manage ongoing communications with the grid operator and EPC., • Prepare and submit planning applications; manage the planning process with local authorities through to approval. Skills & Attributes • Highly organised with the ability to manage multiple concurrent projects across different stages and sub-contractors., • Strong communicator able to engage effectively with sub-contractors, clients, landlords, tenants, DNOs and local authorities., • Commercial mindset with experience reviewing and challenging quotes and costs., • Meticulous attention to detail and compliance., • Proactive problem-solver with a calm, practical approach to on-site challenges. Experience & Qualifications • 5+ years of experience in an operations role within solar PV, battery storage, or adjacent renewable energy / construction sectors., • Proven track record of delivering multi-site or multi-project programmes on time and on budget., • Experience managing contractor and supplier relationships, including tendering and commercial negotiation., • Familiarity with HSEQ standards and requirements for construction and installation projects., • Comfortable working with technical documentation including design reports, structural assessments, and grid applications. What We Offer • A collaborative, fast-moving environment with real ownership and responsibility., • Hybrid (UK based) working environment., • Competitive salary commensurate with experience., • Equity/options in the company, enabling you to share in the long-term success you help create., • The opportunity to play a central role in the UK's transition to clean energy.

Join a global, fast-moving consumer business known for creating iconic products enjoyed by millions. With a strong focus on people, culture, and innovation, this organisation values collaboration, employee wellbeing, and creating a rewarding experience for its teams. As the Rewards Manager, you’ll be part of an environment where your expertise can make a real impact across the UK & Ireland. The Role: • Administering UK & Ireland benefits programmes, including pensions, medical insurance, risk benefits, and wellbeing initiatives, • Managing benefits renewals and vendor relationships to ensure competitive, well-aligned offerings, • Supporting budgeting, forecasting, invoicing, and purchase order processes, • Monitoring and analysing benefits spend and reward data, providing clear insights for decision-making, • Acting as a key contact for employee benefits queries and ensuring clear communication across the organisation, • Supporting key initiatives such as pay transparency, DEI programs, and gender pay gap reporting, • Contributing to process improvements and digitalisation of reward systems, such as SuccessFactors, • Supporting salary review processes, job evaluations, and broader compensation & benefits projects About You: • Proven experience in UK & Ireland Compensation & Benefits, particularly benefits administration, analysis, and cost management, • Strong analytical skills with advanced Excel capability and the ability to interpret complex data, • Experience with budgeting, cost tracking, and invoice management, • Excellent organisation skills, able to manage multiple priorities with attention to detail, • Confident communicator able to work with stakeholders across HR, Finance, Payroll, and external partners, • Collaborative and proactive, with a structured approach to tasks, • Experience with HR systems such as SuccessFactors and knowledge of salary review or job evaluation processes is advantageous If the role and responsibilities sound like a good fit for you, I’d love to speak with you. Find out more about our available opportunities or how we can help you further your career – contact us today. Email: Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Introduction Join a well-established, privately owned real estate investment and management business known for delivering strong returns across the UK. This is a key role managing a diverse commercial portfolio, where your input will directly shape performance and tenant experience. Role Overview: • Location: London (on-site with 1 day WFH post-probation, plus UK-wide travel), • Package: Competitive salary DOE + bonus + strong benefits, • Industry: Commercial Property / Real Estate What You’ll Be Doing: • Take full ownership of a commercial property portfolio, ensuring assets are maintained to a high standard, • Act as the main point of contact for landlord and tenant matters, including lease compliance and statutory requirements, • Manage tenant relationships, applications, and queries while identifying opportunities to enhance asset value, • Support leasing activity, including viewings and ensuring assets are presented in line with business objectives, • Work closely with Asset Managers to report on performance and contribute to asset strategies, • Collaborate with finance teams to oversee rent collection, invoicing, and debt recovery strategies, • Lead service charge budgeting, reconciliation, and cost control in line with RICS standards, • Review supplier contracts to drive efficiency and cost savings, • Coordinate with Facilities Management to ensure full health & safety and statutory compliance, • Oversee insurance processes including renewals and claims, • Drive ESG initiatives and ensure accurate utility data across properties, • Mentor junior team members and contribute to a collaborative team environment Main Skills Needed: • 5+ years’ experience in commercial property management (retail exposure beneficial), • Strong understanding of leases, service charges, and landlord/tenant obligations, • Experience managing multi-site portfolios across office, retail, or mixed-use assets, • Financial awareness, including budgeting, reporting, and cost management, • Knowledge of compliance, health & safety, and statutory requirements, • Confident communicator with strong stakeholder management skills, • Highly organised, proactive, and able to thrive in a fast-paced environment, • Familiarity with property management systems is advantageous What’s in It for You: • Competitive salary with discretionary bonus, • 25 days holiday + bank holidays, plus additional leave with service, • Office closure over the festive period, • Private medical insurance and healthcare cash plan, • Generous pension contribution and life assurance, • Cycle to work scheme and employee assistance programme, • Hybrid flexibility after probation, • Clear opportunity to grow, lead, and influence within a high-performing team Call to Action: If you’re nodding along, let’s take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

German Speaking - Venue Sourcing Specialist London, UK - Hybrid About the Company A global meetings and events organization providing end-to-end event planning and venue sourcing services. With an international presence across multiple countries, the company focuses on delivering high-quality, client-centric solutions while fostering a collaborative and purpose-driven culture. The organization emphasizes innovation, sustainability, and strong client partnerships. About the Role Seeking a Venue Souring Specialist - German Speaking to join a dynamic venue sourcing team based in London (hybrid working). This role involves managing key client relationships, delivering end-to-end venue sourcing services, and supporting the development of team members. Key Responsibilities • Take ownership of key client relationships, ensuring a high level of service delivery, • Collaborate with internal stakeholders to understand client objectives and strategic requirements, • Deliver full-cycle venue sourcing services, including: Venue research and selection Negotiation of rates and contract terms Proposal creation Pre- and post-event support • Mentor and support team members to ensure consistent service quality, • Participate in client review meetings and ensure service levels are met or exceeded, • Coordinate with finance teams on invoicing and financial processes, • Build and maintain strong supplier relationships, • Stay updated on venue and destination knowledge through industry engagement Skills & Experience • Strong knowledge of UK and international venues and destinations, • Excellent communication and stakeholder management skills, • Proven experience in negotiation and supplier contracting, • Experience in a client-facing environment, • Ability to manage multiple priorities in a fast-paced setting, • Proficiency in Microsoft Office (including Excel) and database systems, • Fluent in German (C1 level minimum required) Desirable Skills • Experience with venue booking systems, • Familiarity with event management platforms (e.g., Cvent) Benefits • Competitive salary and benefits package, • 25 days holiday + bank holidays, • Health and wellbeing benefits, • Pension scheme, • Travel and lifestyle discounts, • Additional employee perks and incentives Additional Information • Hybrid role (3 days per week in London office), • Rotational shift patterns Mon-Fri 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with 1 hour lunch break, • Occasional travel may be required (domestic and international)

RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.\nThrough our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude.\nWe now seek a fully experienced Associate Electrical Design Engineer to be based in our London office with the ability to inspire others and will be responsible for running major projects.\nRole Responsibilities\n * Responsible for running of Major projects. Takes Team Management role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (majority of building types)\n * Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bids\n * Reviews status advised by project personnel and external parties and modifies schedules or plans as required. Prepares project reports for Management, Client or others.\n * Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes\n * Surveys tests and reports on existing electrical/mechanical installations\n * Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements\n * Represents Company at technical meetings with customers, professional teams and contractors teams\n * Ensure engineering calculations and drawings meet required robust industry and legal standards\n * Day to day decision making on project progress and direct liaison with, and provides advice to client\n * Ensures risk and performance monitoring analysis takes place through effective systems of internal control and delegation\n * Support the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.\nRole Requirements\n * BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience\n * MCIBSE/MIEE or HND/HNC + appropriate experience or equivalent\n * Chartered Eng status\n * Significant experience of specification design for a range of building types\n * Sound knowledge & working application of key health and safety issues and legislation\n * Appreciation & working knowledge of contract & business law\n * Knowledge of MS office applications word, excel etc\n * Ability to use it based calculation and spreadsheet software\n * Good understanding of BS standards/ UK regulations/codes\n * Experience and understanding of invoicing and credit control\n * Ability to prioritise own workload\n * Ability to work to deadlines\n * Leadership & mentoring skills\n * Presentation skills\n * Chairing/facilitation of meeting skills\n * Background in consulting or construction preferred.\n * Good understanding of international working and business operations of a global consultancy.\n * Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group

Solicitor – Employment Law – Bristol – PQE 2+ Location: Bristol (Hybrid, Fully Remote, or Flexible Working Options) Type of Role: Permanent, Full-time or Part-time Salary: £40,000 to £55,000 A well‑established national law firm is seeking a Solicitor or FCILEx lawyer with a strong interest in Employment Law to join its busy and supportive Employment team in Bristol. This is an excellent opportunity to manage a varied caseload, contribute to both contentious and non‑contentious work, and develop your career within a collaborative environment that places a high value on flexibility and work–life balance. The Role You’ll be responsible for managing a caseload of employment matters, primarily for legal expense insurer clients, including: • Advising on potential Employment Tribunal claims, • Running Tribunal cases, including drafting pleadings and witness statements, • Negotiating settlements and advising on settlement agreements, • Instructing counsel or advocates where required, • Working in line with insurer service level agreements, • Supporting non‑contentious work such as drafting contracts, handbooks and employment documentation, • Providing reactive and proactive advice to commercial clients, including telephone advice, • Contributing to marketing initiatives, including legal updates and client training, • Progressing files using the firm’s case management system, • Managing billing and invoicing There may also be opportunities to supervise junior case handlers. Candidate Requirements This role is suited to a qualified lawyer with: • Qualification as a Solicitor or FCILEx, or equivalent experience with a desire to qualify, • A genuine passion for employment law, • Strong attention to detail and accuracy, • Excellent communication and time‑management skills, • Confidence in taking responsibility for cases and strategy (with supervisory support), • Ability to work collaboratively within a team, • Strong organisational skills and the ability to prioritise effectively, • A positive, proactive approach, • Previous experience or knowledge of Employment Law, • Experience managing a caseload Benefits The firm offers: • Flexible working arrangements, including hybrid or fully remote options, • Excellent annual leave and wellbeing benefits, • Health Cash Plan and lifestyle perks, including gym benefits, • Work‑life balance and “Dress for Your Day” culture, • Recognition and referral schemes, • Clear development pathways and routes to qualification, • A strong commitment to diversity, inclusion and sustainability How to Apply If this opportunity sounds of interest or you’d like a confidential conversation about your next career move, please contact: Olivia Reed Email: Phone: 0117 917 1515 / 07711 799761 The firm is an equal opportunities employer and welcomes applications from all qualified candidates. Adjustments to the recruitment process can be made to support individual needs.