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More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughlyHow do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

Essential Roles & Responsibilities We are seeking an experienced Sales Development Representative (SDR) to join our growing sales. The SDR will play a critical role in driving new enterprise opportunities by identifying, engaging, and qualifying large-scale organisations. This role focuses on prospecting and booking high-value meetings for the senior sales team, helping build a strong pipeline of enterprise opportunities. This position requires a proactive self-starter, highly motivated professional who is comfortable engaging senior IT and business decision-makers within enterprise organisations Key Responsibilities Enterprise Lead Generation • Identify and research enterprise-level organisations that fit the company’s ideal customer profile, • Generate new business opportunities through multi-channel outbound prospecting (cold calling, email, LinkedIn, social selling, events), • Build and maintain a target list of enterprise prospects within key industries Prospect Engagement • Initiate conversations with C-level, IT leadership, and key technical decision-makers, • Clearly articulate the value of managed services across data infrastructure, networking, cloud platforms, and cybersecurity, • Qualify opportunities based on business needs, technical environment, and buying intent Meeting & Pipeline Generation • Schedule qualified discovery meetings for Sales teams, • Ensure all opportunities meet defined qualification criteria before handoff, • Maintain consistent pipeline generation to support enterprise sales targets CRM & Sales Operations • Accurately track prospecting activities, lead status, and engagement in CRM systems (e.g., Salesforce), • Maintain clean and structured prospect data, • Collaborate closely with marketing and sales leadership to refine targeting strategies Market Intelligence • Stay informed on industry trends across managed services, cloud adoption, networking infrastructure, and cybersecurity, • Provide feedback on market responses, competitor positioning, and messaging effectiveness Position SpecificationsRequired Experience • 3+ years experience in a Sales Development Representative, Business Development, or Lead Generation role, • Proven experience prospecting enterprise organisations, • Experience selling or prospecting within IT services, MSP, cloud, networking, or cybersecurity sectors, • Demonstrated ability to book meetings with senior decision makers, • Strong experience with outbound sales techniques Key Skills • Exceptional cold calling and outreach skills, • Experience using LinkedIn Sales Navigator, Outreach, ZoomInfo, or similar tools, • Strong research and prospecting capability, • Ability to engage technical and executive stakeholders, • Excellent communication and objection handling, • High level of self-motivation and resilience, • Strong organisational and pipeline management skills, • Experience working within a Managed Service Provider (MSP) or technology services company

Job Title : Fitness Advisor Hours : 24 hours per week Rate of Pay : £12.90 per hour Location : Cardigan Fields Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness. It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? At Bannatyne Group, we are committed to promoting health and wellness. As a Fitness Advisor, you'll have the opportunity to inspire and transform the lives of our members. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to inspire and motivate others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Company description: Water Utility Company based in Yorkshire region of England. Job description: Above Ground Triage Engineer Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£40,168 - £53,557) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Triage Engineer progression plan 25 days annual leave plus bank holidays plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office to Leeds Valley Park in Summer 2026, so youll be based there in the future, with a hybrid working arrangement in place, a mix of office and home working. We work 3 x days in the office per week. Work type : This is a permanent role. Working full time 37 hours per week between a working window of 8:00am-6:00pm Monday- Friday. We have an exciting opportunity for an Above Ground Triage Engineer to join the Triage, Planning and Scheduling team at Yorkshire Water and be a part of help to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Triage, Planning and Scheduling team is a key part of how we plan to meet the changing expectations of customers and regulators. This is a key role in supporting our Above Ground Maintenance Modernisation, moving towards a more efficient, holistic and proactive approach to maintenance. You will also be passionate about improving Yorkshire Water and how we care for our assets, identifying and owning opportunities to learn and improve process, system and colleague capability. Where you fit in: As our Above Ground Triage Engineer, you will be: Monitoring and managing work requiring triage, primarily via the new SAP S4 system, and processing based on priority. Validating, prioritising and routing MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) work effectively to reduce bad demand. Ensuring that the information provided meets safety & quality requirements and is accurately prioritised before routing to the next step in the process. This will involve liaison with colleagues across the business including operations, logistics, procurement, MEICA delivery, technical planning, scheduling, and control Based on the information provided, youll identify whether the work required is routine, building a clear plan of work. Develop your own understanding of the waste and clean operations of Above Ground assets through on the job learning and utilising technical expertise, to make appropriate course of action decisions, and challenging and influencing stakeholders. Drive excellent standards and performance in health and safety, risk management and control of work which includes adherence to all company Management Procedures. Ensure compliance with the Yorkshire Water Safety Policy by developing and maintaining a personal safety profile corresponding to current company expectations. Make decisions on appropriate prioritisation of work across the proactive maintenance and reactive workbasket, considering the implications of these decisions on Operational risk, potentially calling forward planned maintenance when notified of a reactive fault or risk Review maintenance jobs against risk and capacity, making decisions about the most effective use of resource and the impact of not completing work, driving value for the whole asset maintenance lifecycle Ensure detailed resource plan to enable efficient scheduling effort. Analyse job detail to define the most efficient cost-effective solution Apply jeopardy management to the maintenance workbasket, identifying where jobs require intervention, and representing the triage team in company escalations Upskilling colleagues through diagnostic questioning and coaching What skills & qualifications you will need: The successful candidate will have a strong desire to improve how we do things at Yorkshire Water, particularly in relation to how we care for our assets An excellent understanding of Operational Health & Safety, once in role you will need to understand Yorkshire Water Life Saving Rules and Management Procedures An excellent understanding of clean and waste operations and operational risk A good understanding of asset faults, diagnostic questioning, and potential means of repair / restoration Knowledgeable in regards engineering work within wastewater and clean water environments and how it interacts with engineering maintenance/ projects A hard-working, team player, displaying role model behaviours, ensuring regular self-development to broaden current and changing internal and regulatory changes ensuring all work that is undertaken meets current rules and regulations. Strong analytical, problem-solving skills Experience of using SAP to interrogate and process jobs Excellent customer service skills and previous experience of working in a customer facing role and can influence, negotiate, and challenge in the right way, when required Proficient in Microsoft Office 365 Excellent verbal and written communication skills Able to work under pressure and has previous experience of working in a fast-paced environment, managing day to day reactive workloads Highly organised individual, with good attention to detail Previous experience of working in Operational teams in Yorkshire Water, or in the wider Utilities Sector You will also benefit from having: Either NVQ Levels 1-3, City & Guilds Levels 1-3, BTech National Diploma, ONC/HNC or equivalent in a relevant engineering subject Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in above ground triage engineering and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Please upload an up-to-date copy of your CV along with a covering letter outlining your relevant experience for the role. Recruitment Process: Closing Date: 23rd April, 2026 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please. TPBN1_UKTJ

Taylor Shaw - Great Food, Bright Futures At Co-op Academy Priesthorpe within Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As a Catering Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: Monday - Friday | 37.5 Hours Per Week | Term Time Only Salary: £16.44 per hour (£27500 per annum) Job ID: 6172 What can you bring? Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and innovative Previous experience within management, Contract Catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Job Title : Senior Fitness Advisor Hours : 32 hours per week Rate of Pay : £13.40 per hour Location : Cookridge Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Duty Manager shifts included. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre. * Ensure that the Centre targets and business objectives are achieved * Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals * Ensure the team is motivated, recognised and incentivised * Create Personal Development Plans, monitor progress and provide developmental or corrective support where required * Create a Manpower Plan for your centre and put a succession plan in place * Create and maintain a customer centric culture in the business * Maintain a high level of customer satisfaction via the team * Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans * Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations * Analyse internal and external market data to develop an understanding of the potential sales opportunities * Work to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levels * Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty) * Maintain an effective relationship with all stakeholders• Ensure the overall security of the stock and premises Requirements What are we looking for? * Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment * A passion for providing a great customer service experience and the automotive industry * Possess the ability to communicate effectively and build strong relationships with key stakeholders * Be experienced at devising strategies and implementing plans * The ability to provide an exceptional customer service experience * Ability to plan strategies and activities to grow and develop a business * Be sales focussed and results orientated * Have a high degree of IT literacy and a proficient user of MS Office * Management experience

Position: HVAC Operations Manager Location: Yorkshire & North East Salary: £55,000-£60,000 HVAC Operations Manager - Job Overview Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M. They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating. Our client's business is setup as an Employee-Owned Trust, effectively making all employees collective owners of the business. The benefits of operating this way means that you, as an employee genuinely have a say in the company's management and can be involved in decision-making processes and as the company generates profits, these will be distributed to employees. Its aim is to provide a long-term view of business success where employees have a vested interest in the company's performance and longevity. The successful candidate will be responsible and accountable for P&L. The day-to-day responsibilities will be to efficiently manage the service and maintenance contract and operations throughout the patch ensuring client satisfaction is achieved. In order to succeed the targets, set for the patch the Manager will oversee and manage a team of mobile engineers driving service quality standards and productivity of the engineers. The Manager must also ensure continuous improvements as well as maintaining and growing client relationships to ensure contract extensions and remedial works whilst keeping tabs on the profit and loss monitoring top and bottom-line figures and cost control. It is expected that the successful candidate, will be a stable, committed, driven and commercially astute service manager / operations manager that has proven, demonstratable experience in HVAC technical mastery, management and leadership, client relationships and controlling P&L. HVAC Operations Manager - Salary & Benefits Basic Salary £55,000 - £60,000 DOE Car allowance - £500pm Annual bonus targeted on net profit, service, compliance & engineer development Employee-owned trust profit sharing scheme, increases with time served 25 Days holiday + Bank Holidays (Increases with time served) Pension Any further package details to be discussed at interview stage HVAC Operations Manager - Job Requirements Proven service management or operations management experience leading and planning work for a team of engineers. HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms Confident leading technical conversations with clients discussing systems as well as service and maintenance works, schedules and remedial works. Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations. Drive for continuous professional development, progression and increasing responsibilities Confident with P&L, budget and cost control etc.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Job Title: PFI Facilities Manager Location: Leeds (with travel across client sites) Salary: £40,000 - £45,000 + mileage (45p per mile) Contract: Full-time, Permanent - 37.5 hours per week Job Introduction We are recruiting a PFI Facilities Manager to oversee Facilities Management services across a small portfolio of school sites in West Yorkshire. This role is within an established FM contract, offering immediate responsibility and long-term stability. You will act as the single point of contact for your allocated sites, taking full ownership of service delivery across hard and soft FM services. This role is well suited to an experienced PFI Facilities Manager who enjoys a visible, site-based role and strong client interaction. Key deliverables Deliver FM services in line with contractual output specifications, minimising penalty deductions Maintain high levels of customer satisfaction, measured via surveys and stakeholder feedback Manage services within agreed budgets, supporting the Contract Manager as required Ensure productivity of cleaning teams in line with BICS guidance and achieve strong audit outcomes Deliver small works on time and within budget Take ownership of grounds maintenance performance through audits and effective team management Develop and embed effective processes and procedures to support service excellence Demonstrate a strong commitment to behavioural safety and an accident-free culture Participate in an on-call rota, with availability to attend site as required Key responsibilities Provide direct line management to on-site caretaking, cleaning, and grounds teams Ensure safe systems of work are implemented and maintained across all sites Manage rotas, absence, return-to-work interviews, and disciplinary processes Carry out regular recorded site audits and performance monitoring Develop training materials and workshops, ensuring staff receive appropriate training and annual reviews Review equipment and working methods, recommending improvements to productivity and performance Produce business cases for capital purchases or service delivery improvements Attend regular FM meetings and ensure agreed actions are closed within timescales Meet regularly with senior stakeholders to review performance and resolve issues Manage the small works process across allocated sites Ensure all compliance, safeguarding, and clearance requirements are met Build effective working relationships with colleagues, clients, and external partners Support continuous improvement initiatives alongside compliance and contract teams Provide cover for other Service Delivery Managers and deputise for senior contract staff as required Key Requirements Proven experience delivering Total FM services (hard and soft) Comfortable managing site teams and external service providers Exposure to PFI or structured FM contracts is desirable but not essential Strong compliance and health & safety awareness Confident communicator with a professional, approachable manner IT literate (email, reporting, compliance documentation) Organised and able to manage multiple sites effectively What's on offer Salary of £40,000 - £45,000 per annum Mileage paid at 45p per mile Monday to Friday, 37.5 hours per week Role covering local sites This role involves working within educational environments. Appointment will be subject to a satisfactory Enhanced DBS check. Apply today or email (url removed) for further details

Finance Assistant Location: West Yorkshire Contract: Temporary Salary: £16.86 umbrella / £15.39 PAYE Inclusive / £13.73 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in West Yorkshire for a Finance Assistant to join the team on a temporary basis. The postholder will support the coordination of referrals, ordering processes, and scheduling of equipment deliveries, collections, and servicing. You will be instrumental in maintaining accurate records, managing financial processes, and ensuring excellent customer service across all interactions. Key Responsibilities Coordinate and process referrals, ensuring all information is accurate, complete, and recorded within internal systems Schedule deliveries, collections, and servicing of community equipment, optimising routes and timelines Raise and process purchase orders and invoices in line with financial procedures and controls Maintain records and produce performance, financial, and service activity reports for management Candidate Criteria Strong organisational skills with the ability to prioritise workloads and manage competing demands Excellent communication and interpersonal skills, with experience engaging a range of stakeholders Proficiency in IT systems, including Microsoft Office and database management, with accurate data handling skills Knowledge or experience of financial systems and administrative processes within a service environment Experience working with older and/or disabled people and their carers desirable If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed

Role: Desktop Engineer Type: Permanent - Full Time Location: West Yorkshire Salary: £26,000 - £28,000 Eden Brown are seeking an experience Desktop Engineer for a Further Education College in West Yorkshire. This is a full time permanent role to start asap. You will serve as the first point of contact for end user seeking technical assistance over the phone or email. Provide timely support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems, hardware and infrastructure Your key responsibilities will include: • Serve as the first point of contact for customers seeking technical assistance over the phone or email * Perform remote troubleshooting through diagnostic techniques and pertinent questions * Undertake allocated work without supervision or regular technical support * Act as a team member and be fully committed to a team approach * Deliver operational systems or small new project developments * Responsible for physical security of equipment appropriate to their assigned authority * Responsible for planning and managing small size IT projects * Undertake procurement exercises for required services and/or equipment and engage in technical evaluations * Responsible for customer satisfaction with your work * Show a good understanding of your work area, providing advice on best practices * Build effective working relationships with staff at all levels and work collaboratively with a range of people to explore new ways of exploiting the ICT infrastructure to meet business needs. * Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve service delivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience / Qualifications needed: • Level 3 qualification in a related discipline, or evidence of substantial professional practice at a similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * Service Management qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to provide effective user support in the field of IT infrastructure * Demonstrate experience as the first point of contact for customers seeking technical assistance over the phone or email Candidates will also need a DBS, if you do not have one Eden Brown can get one on your behalf If this roles could be of interest to you please contact Callum Boyle on (phone number removed) or Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Account Manager – MSP Leeds (Hybrid) £45,000–£60,000 Base + Uncapped Commission (OTE £70K+) We’re working with a well-established and fast-growing Managed Service Provider based in Leeds, delivering IT support, cloud infrastructure, and cyber security solutions to organisations across the UK. Known for their technical expertise and customer-first approach, they’re now expanding their commercial team to support continued growth. The Role This is an excellent opportunity for an experienced Account Manager to take ownership of an established client portfolio while also playing a key role in driving new business growth. You’ll be responsible for developing long-term client relationships, increasing revenue through upselling and cross-selling, and actively generating new opportunities through outbound activity and cold calling. This is a hybrid role combining account management with a strong new business focus. Importantly, you are not required to bring your own client base, but you should be confident in proactively identifying and winning new business alongside managing existing accounts. Key Responsibilities Manage and grow relationships across an established portfolio of MSP clients Identify and deliver upsell and cross-sell opportunities across IT, cloud, and cyber security services Act as the main point of contact for your accounts, ensuring high levels of satisfaction and retention Conduct regular client reviews to identify growth opportunities Work closely with technical teams to design and deliver tailored solutions Drive new business development activity through outbound outreach and cold calling Build a strong pipeline of new opportunities within the Leeds and wider UK marketWhat We’re Looking For Experience in account management within an MSP or IT services environment Strong commercial mindset with a proven ability to generate revenue Comfortable with cold calling and new business development Confident communicator with strong relationship-building skills Ability to manage multiple accounts while actively developing new opportunities Self-motivated, proactive, and target-driven approachWhat’s On Offer £45,000–£60,000 base salary Uncapped commission (OTE £70K+) Hybrid working (Leeds-based) Clear progression opportunities within a growing organisation Supportive and collaborative team culture Comprehensive benefits packageInterested? Contact Kylie on (phone number removed) or email (url removed)

IT Account Manager (Recycling) Leeds £24,000 £25,000 + Company Benefits + Overtime + Progression Are you an aspiring Account Manager from an IT background looking to kickstart your career with a market leading company that provide full on the job training? Do you want to join specialists in the IT recycling space who truly care about your progression and growth? On Offer is the chance to join a nation-wide business who will put you through training to launch your career in a sales capacity. This long standing company have achieved numerous accreditations providing high quality service across the UK and pride themselves in being a leader in their market. The ideal candidate is someone who has a keen interest in IT and customer service experience. The Role Liaise with customers Respond to enquiries Buying and selling IT Equipment The Person Interested in IT Customer service experience or similar Reference: BBBH 24383 Keywords IT, Sales, Recycling, Customer Services, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Job Title: Internal Sales Executive & Sales Administration Support Location: (Hybrid: 4 days WFH, 1 day in the office) You can choose to report into our London office OR Rothwell, Leeds office on Tuesdays. Salary: £12.71 per hour Contract: Temporary (Duration TBD). Working Hours: Monday to Friday, 09:00 – 17:00 About the Role: Are you passionate about sales and customer service? We are looking for a highly motivated Internal Sales Executive & Sales Administration Support Specialist to join a market-leading company that provides innovative construction solutions. This is a dynamic, hands-on role that combines sales with administrative support, offering you the opportunity to make an impact across both areas. You will spend 50% of your time focusing on sales, and 50% on supporting the sales team with administrative tasks, all while collaborating with a supportive and professional team. What You’ll Do: Sales Responsibilities (50% of the Role): Make outbound cold calls to prospective clients across the UK, generating new business opportunities. Manage the full sales cycle from initial contact to closing deals. Build and maintain strong relationships with existing and new clients. Achieve and exceed sales targets and KPIs. Provide product information and assist customers with their purchasing decisions. Prepare and send quotes to customers, ensuring they receive timely and competitive pricing. Collaborate with the team during your weekly office day in Rothwell to strategize and review sales performance. Sales Administration Support (50% of the Role): Assist with sales reporting and prepare commission reports for the team. Support sales team members by preparing quotes, tracking sales progress, and managing client follow-ups. Handle customer inquiries related to billing, payments, and direct debits. Maintain and update the CRM system with accurate sales and customer data. Prepare weekly and monthly sales performance reports and ensure all sales documentation is accurate and up to date. Provide administrative support to the sales team, ensuring they have everything needed to succeed. Ideal Background: Minimum 6 months of experience in sales, business development, internal sales, or telesales. Proven ability to manage the full sales cycle, from lead generation to closing deals. Comfortable using CRM systems and sales tools (experience with Microsoft Office and other sales software is a plus). Strong communication and interpersonal skills with the ability to build rapport with clients. Results-driven, with the ability to work independently and achieve sales targets. Highly organized with excellent attention to detail, particularly in sales reporting and administration. Comfortable working from home most of the week, with flexibility to attend the office one day per week for team collaboration. What’s In It For You: Hourly rate: £12.71 per hour. Hybrid working: 4 days from home, 1 day in the office (Tuesday). Be part of a dynamic, supportive team. Opportunities for professional development and career progression. A role that combines sales with valuable admin support experience. If you're passionate about both sales and sales administration and have experience in managing the sales process, we would love to hear from you. Contact: Shannon Clough Email: (url removed) Phone: (phone number removed)

Experienced 360 Perm Recruiter – Leeds City Centre Are you an experienced 360 Permanent Recruiter, looking for a business that genuinely invests in your long-term success? Do you want clear career progression, strong earning potential, and the backing of a market-leading recruitment brand? If so, this opportunity at Pertemps could be your next strategic move. Why Pertemps? Pertemps is the UK’s largest independent recruitment agency and has been recognised as one of the Best Companies to Work For for 18 consecutive years. We’re currently ranked 12th in the Top 25 Best Large Companies — the highest-placed recruitment business in this category. Our commitment to people and development is reflected in our: Gold Standard Investors in People Award Princess Royal Training Award World-Class Employer ratingWith a strong client and candidate reputation nationwide, our Leeds City Centre team is growing and we’re now looking to appoint an experienced Permanent Recruitment Consultant. The Role: As a 360 Business & Office Services Recruitment Consultant, you will: Build, develop and manage long-term client partnerships Deliver end-to-end permanent recruitment solutions (BD, sourcing, offer management and aftercare) Proactively attract talent using LinkedIn, job boards, social media and networking Recruit across Admin, Customer Service, Sales, Marketing, HR and Finance Provide market insight and a genuinely consultative service to clientsWhat We’re Looking For This role is suited to experienced 360 recruiters: Minimum 2 years’ 360 recruitment experience (white-collar perm preferred) Proven business development capability Strong billing history and target achievement Commercial, consultative mindset Excellent stakeholder management skills Full UK driving licence (client visits required) What’s in It for You? Base salary up to £35,000 DOE Renowned competitive commission Annual bonus up to £10,000 per annum 32 days holiday (including bank holidays), increasing with service Company pension (NEST) Structured training, development and clear progression pathways Monthly, quarterly and annual incentives Annual Pertemps Network Group Awards Perkbox membership (retail, gym & lifestyle discounts) Employee share options Dress-down Fridays and regular team incentives Corporate race days Annual go-karting championship with a VIP Monaco Grand Prix weekend for the winner Please note we are recruiting for consultants based in Yorkshire for this role, with reasonable commute to the office

Senior Development Underwriter Hybrid Working with regular travel We have an exciting opportunity to join our Underwriting Team as a Senior Development Underwriter ! At Covéa Insurance , were all about protecting what matters most - whether its your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, were here to make a real difference. In this role, youll be working in a team that fuels regional growth by forging strong broker partnerships , driving new business through tactical trading, and promoting Coveas products and services, while supporting colleagues with training and underwriting expertise to ensure retention, compliance, and a competitive edge. This is a hybrid role and will involve working from home and also being out on the road visiting our brokers in Lancashire & North West . There will also be a requirement to visit our Manchester office 1-2 days a week. Were looking for someone enthusiastic and eager to learn - could that be you? What does a day-to-day look like? Lead and develop partnerships with key regional and strategic brokers, working with managers to deliver panel growth and personal new business targets. Plan and conduct broker performance reviews and training sessions to drive commercial lines growth across regional branches. Build a pipeline of prospects and use tactical trading tools to provide brokers with a competitive advantage in new business. Promote Covea Insurance products and services across Regional Branch, Regional eTrade, and SME-aligned schemes. Provide training and referral support to colleagues, assisting the Regional Underwriting Manager in achieving renewal retention and rate improvement targets. Maintain accurate audit trails and stay up to date on the commercial lines market, broking landscape, and relevant legislation or litigation. What will help you stand out? Proven relationship management skills with brokers and stakeholders, promoting propositions and influencing positive outcomes. Expertise in profitably underwriting larger and more complex commercial risks, aligned to SME markets. Strong portfolio account management capability, with the ability to deliver financial targets and shape future growth plans. Provides technical and soft skills support to colleagues, operating independently while engaging at team level to achieve common goals. A decisive and commercially focused underwriting approach, backed by excellent communication skills. Good experience underwriting complex commercial risks , supported by Dip CII qualification or progress towards it Not sure if you tick every box? Thats okay! At Covéa, we know that great people dont always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, wed love to hear from you - so go ahead and apply! Were all about building a diverse, inclusive team where everyone can thrive. The perks of joining us? Flexible working 36.25 hours a week with flexitime & hybrid options Annual pay review plus performance bonuses (up to 30% depending on level) Generous holidays 2527 days + bank holidays, with buy/sell options Pension perks 7.5% employer contribution, rising to 9% with your input A culture where everyone belongs we're committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive Mental & financial support through our dedicated Wellbeing group Career growth training, qualifications & apprenticeships to help you thrive Health & wellbeing private medical cover, 24/7 Virtual GP, health checks, flu jabs & more Drive in style Tusker Car Scheme with fully maintained insured vehicles Extra savings gym discounts, Cycle to Work, and retail offers via Perkpal And much more! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, were committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the Recruitment process, then please reach out to one of our Team. Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. Salary Dependent on Experience Working Hours 36.25 TPBN1_UKTJ

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for an installation Engineer to join the team. Your priority is to ensure the safety of passengers and technical stakeholders by safely installing a portfolio of elevator units. On a typical day you will: Install new elevators with quality and efficiency Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. You are qualified to install elevators to NVQ3 level You hold a driver's license You have at least 6 months of experience in the field of elevators, ideally acquired in the assembly activity or at least experience on site and / or installation You have good electrical and mechanical skills. You are comfortable with plan reading and calculations. You have an appetite for technical products and new technologies. You appreciate manual trades as well as the satisfaction of seeing the finished work. What's In it For Me / Benefits We offer you remuneration in accordance with local standards plus: We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Position: Aftersales/Stores Manager - £45-50K Location: West Yorkshire Salary: £45-50K Our client has an excellent opportunity for a motivated and hard-working individual to head up their stores team. Key Responsibilities: Develop Process driven systems Working with the production and supply chain teams to maintain robust stock control systems Drive continuous improvement Monitor and plan ahead for production schedules Ensure stock is correctly logged throughout the system Managing and monitoring sales order systems and process Focus on preventing discrepancies and undertake investigations as necessary Liaising with the departmental heads daily to ensure tight deadlines are met Maintain high standards in the stores area, ensuring it is organised, tidy, safe and secure Maintaining adequate stock levels to achieve 95%+ stock accuracy levels using Sage 200 Leading inventory counts, highlighting actions to prevent further issues Managing a team and supervising their daily activities Work with the team to resolve and develop customer experience Lead internal stores production parts and external aftersales parts to customersThis role is ideally suited to an individual with a keen eye for detail and emphasis on delivering an efficient service within the Stores environment, with a strong focus on both pick/pack accuracy and stock integrity. Experience with car parts is an advantage. Person specification: Excellent communication and interaction skills Understanding of good customer service Good Housekeeping Forklift Training an advantage Sage 200 and Microsoft office experience essential Understanding of retail sales strategies and profit drivers Proven ability to lead and develop staff Knowledge of Automotive industry an advantage About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Are you calm under pressure, detail-oriented, and passionate about operational excellence? As a Control Room Operator, you will be the heartbeat of our operations, monitoring systems, responding to real-time events, and ensuring everything runs safely and efficiently. This is a critical role where your vigilance and quick thinking help keep people safe and systems performing at their best. If you thrive in a fast-paced, high-responsibility environment, we want to hear from you! First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. Must have a CCTV Licence Must be able to commute to Leeds and available to work Days and Nights. About the Role Respond promptly and professionally to telephone and email enquiries from colleagues and customers, ensuring clear and courteous communication at all times. Collaborate closely with the Control Room Team to maintain consistent, transparent, and ongoing communication regarding daily operations and service updates. Monitor and manage the employee tracking and scheduling system, ensuring data accuracy and timely updates. Compile and deliver accurate reports on incidents and operational events, sharing insights with both management and clients as required. Complete all necessary documentation efficiently, escalating issues appropriately and in a timely manner when needed. Liaise effectively with all departments across the organisation to support seamless operations and cross-functional coordination. Utilise FRG systems proficiently to carry out daily tasks and contribute to the smooth running of control room operations. Requirements Must be able to provide a full 5-year employment and/or education history, including addresses and landline contact details for verification purposes. Must have a CCTV Licence Exceptional attention to detail with a commitment to accuracy and consistency. Punctual, reliable, and adaptable, with a professional appearance and a proactive attitude. Strong written and verbal communication skills, with the ability to interact confidently with colleagues and customers. Demonstrates sound judgement, integrity, and a professional demeanour in all situations. Desirable Skills & Experience Previous experience working in a Control Room environment. Background in administration or customer service roles. Experience within the security industry is a strong advantage

Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager , you're equipped with the best support to deliver a property management service that is second to none. Where will you be located? Working sited based and attached to offices in Northwich (CW9 7LN), you'll be conveniently located to visit your developments in and across Leeds, West Yorkshire and areas of South Yorkshire What are some of the tasks you will be doing? Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will.... Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease. Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works. Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements. Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant. Ensure a fully documented audit trail for site visits; meetings (formal and informal) Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage. Ensure all consultation procedures are followed. Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place. What are we looking for? Block/Estate Property Management experience in a previous Property Manager role The ability to understand leases, service charge budgeting and associated legislation. Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites The ability to build and maintain key relationships both internally and externally. Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills. Excellent organisational skills Confident, with a customer centric mindset A full UK driving licence and car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Transport Planner – General Haulage Location: Horsforth, Leeds Salary: Up to £32K - £36K Job Type: Full-time, Permanent Schedule: Monday–Friday | Alternate shifts, Days The Role We are recruiting for an experienced Transport Planner (General Haulage) to join a leading general haulage company in Leeds to coordinate their daily fleet operations. This role supports a national distribution network covering warehousing, storage, and 3PL logistics. You’ll be responsible for planning routes, allocating vehicles and drivers, and ensuring deliveries run efficiently, safely, and on time. This is a key position within a growing operation, offering stability and long-term development. Key Responsibilities: * Plan and manage daily transport operations for a fleet of 40 HGV vehicles * Route planning and vehicle scheduling to maximise efficiency and service levels * Allocate drivers and vehicles based on load requirements and availability * Use TMS (Transport Management Systems) and GPS tracking to monitor vehicle movements * Create and issue driver manifests, delivery schedules and transport documentation * Track deliveries and provide progress updates to internal teams and customers * Liaise with drivers, warehouse teams, customer service, hauliers and 3PL partners * Conduct driver briefs and debriefs * Input and maintain accurate transport data and operational records * Identify performance trends and opportunities for continuous improvement Requirements: Essential: * 2–3 years’ experience in a Transport Planner or Transport Coordinator role * Experience planning routes for HGV / LGV fleets * Strong organisational and problem-solving skills * Confident working in a fast-paced logistics or distribution environment * Live within commuting distance of Yeadon, Leeds Highly Desirable: * Experience using MANDATA TMS Salary & Benefits: * Salary: £32K - £36K * Monday–Friday working * Alternate Shifts | Days * 1 in 3 weekends on call (+£75 supplement) * 28 days holiday * Healthcare plan (Money towards dental/optical etc.) * Company Pension Scheme * Free on-site parking * Ongoing training and career development opportunities To Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request

About the Role Panda Waste provides reliable and efficient collection services, ensuring bins and containers are safely transported for processing and disposal. As a Transit Driver, you will be responsible for the collection and transportation of bins and containers from customer sites. This includes handling items with care, following established collection procedures, and ensuring all collections are completed in line with company standards and regulatory requirements. Our transit driver operations are designed to maintain high standards of safety, compliance, and efficiency, giving our clients total peace of mind and an excellent first impression. Roles and Responsibilities Communicating with the customer on arrival at site in a professional, friendly and efficient manner Always ensuring exceptional customer service Collecting, exchanging and delivering containers Completing collections and deliveries effectively and efficiently Carry out daily vehicle checks and report any defects Ensuring company vehicles are kept in excellent condition Completing all necessary paperwork and reporting daily Comply with Data Protection and GDPR throughout all activitiesSkills and Experience Experience in a multi-drop/collection environment Strong geographical knowledge Full, clean UK driving license Excellent time management skillsAbout You Professional and conscientious Excellent interpersonal and communication skills Strong work ethic with ‘hands on’ approach Flexible and self-motivated We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Junior Technical Support Engineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required. Role Responsibilities (condensed): Offer a high level of technical IT support to a variety of clients at second-line level Ensure incidents are resolved in line with SLAs Escalate any unresolved issues Ensure internal documentation is developed and maintained Learning and development; staying up-to-date and expanding your technical knowledge Required experience, skills and knowledge Excellent customer service skills Keen interest in IT and Technology Degree in an IT field is desirable Full UK Driving License Remuneration: Salary of up to £27.5k-£30k PA + 20% shift bonus uplift. Taking total package to circa £33k - £36K. Excellent employment benefits package and supported learning, development and career progression. Free parking onsite. Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. One shift per week will be onsite, the remainder will be WFH

Astute's Power team is partnering with a leading power protection solutions provider, known for its commitment to technical excellence and professional development, to recruit a Field Service Engineer to cover the North West of England. This strategically important Field Service Engineer role comes with a competitive salary of up £50,000, overtime, company vehicle, private healthcare, pension, and excellent holiday entitlement. If you're a Field Service Engineer looking to work for an organisation that puts integrity, customer satisfaction, and people at the forefront of everything it does, then submit your CV to apply today. Responsibilities and duties of the Senior UPS Field Service Engineer role Reporting to the Technical Manager, you will: Start up, maintain, and carry out emergency repairs on Start up, maintain, and carry out emergency repairs on, Batteries, Power distribution equipment, and Site monitoring systems Diagnose and repair faults using clients' technical drawings when necessary Provide technical recommendations to clients and colleagues Produce and follow site-specific risk assessments and method statements. Ensure continuous communication with the service direction team Accurately complete all company and customer paperwork and administration. Work independently and manage your own schedule and workload Professional qualifications We are looking for someone with the following: Previous field service experience in UPS, switchgear, IPS, SCADA, or related power/electrical sectors. Qualified Electrician/Electrical Engineer (Level 3/4 or above - HNC, HND, NVQ preferred). Strong technical knowledge and problem-solving skills in electrical/electronic engineering. Competence with electrical measuring equipment and tools. Full, clean UK driving licence. Personal skills The Field Service Engineer role would suit someone who is: Highly customer-focused, with strong communication skills. Commercially aware and able to recognise opportunities. Willing to travel and stay away from home (typically one week per month). Honest, reliable, and able to work with integrity. A strong team player who shares knowledge and supports colleagues. Salary and benefits of the Field Service Engineer role Competitive base salary + overtime Fully expensed hybrid company car or van Private pension scheme with generous company contribution. Private healthcare scheme. Discretionary bonus (linked to performance). 23 days' holiday + bank holidays + Christmas shutdown Full training on the latest UPS technology. On-call and working-away allowances. Company laptop and mobile phone. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Leadership Role | High-Impact Position | Real Career Progression Are you a high-performing Transport Manager who thrives on responsibility, leadership and delivering operational excellence? Do you want to join a growing international organisation where your ideas, leadership and ambition can genuinely shape the future of the operation? If you are a results-driven, customer-focused and commercially aware transport professional, this could be the opportunity you've been waiting for. The position is based in Wakefield. The Opportunity A highly successful and growing international organisation is looking to appoint a CPC qualified Transport Manager to take ownership of a key transport operation. This is not simply a compliance role. This is a leadership opportunity where you will drive performance, develop teams and continuously improve operational standards across the business. You will play a pivotal role in ensuring the site operates safely, efficiently and commercially while delivering exceptional service to customers. For the right individual, this role offers a fantastic platform to accelerate your career within a business that invests heavily in its people and leadership talent. About the Business Our client is part of a dynamic and financially secure international organisation operating at the forefront of the UK service sector. Every day the business supports organisations that impact the lives of millions of people across the UK, delivering essential services with a relentless focus on quality and customer experience. The company also holds Gold EcoVadis status, placing it among the top 5% of over 125,000 companies globally for sustainability and responsible business practices. People are at the heart of everything they do, and they are committed to building an environment where talented individuals can develop, grow and succeed. The Role As Transport Manager, you will take full responsibility for leading the transport operation and ensuring it runs safely, efficiently and profitably. Key areas of focus include: · Leading and developing a high-performing transport team · Ensuring full compliance with transport legislation and operational standards · Driving operational efficiency and continuous improvement · Delivering exceptional levels of customer service · Managing resources, planning and fleet performance · Supporting commercial objectives and financial performance · Creating a positive and high-accountability team culture This is a high-visibility leadership role where your ability to inspire, organise and drive results will make a real difference. Who We Are Looking For We are looking for a motivated and ambitious Transport Manager who wants to take ownership and make an impact. You will bring: · A CPC Transport Manager qualification · Strong experience managing transport operations · A passion for operational excellence and customer service · Proven leadership and team development skills · Commercial awareness and strong decision-making ability · A proactive mindset and a drive to continuously improve performance Experience managing budgets or P&L responsibility would be beneficial, along with Health & Safety qualifications such as NEBOSH or IOSH. Why This Role Stands Out This is a rare opportunity to join a highly respected organisation that truly invests in its people. You will benefit from: · Being part of a successful international group · A people-first culture where leadership is valued · Genuine career progression opportunities · The chance to lead, innovate and shape the operation · Working within a business committed to sustainability and long-term growth Ready for the Next Step? If you are an ambitious Transport Manager who thrives on leadership, operational excellence and delivering results, we would love to hear from you. Take the next step in your career and join a business where your contribution will be recognised and your potential fully realised. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Kitchen Surveyor/Designer | Leeds, Wakefield, Halifax and Surrounding Areas | Monday to Friday; no weekends | Self-Employed Position | Starting salary from £130 per day + mileage expenses. Salary depending on experience & location Our Clients works closely with their partnered Kitchen Manufacturers & Contractors to provide them with the very best in-situ Kitchen Survey & Design service in multiple locations throughout the UK. Their work mainly consists of long term projects within the Social Housing sector, working on large scale Kitchen improvement programmes for Local Authorities & Housing Associations within Tenanted homes. The ideal applicant will be customer service driven, have a can-do attitude and must have experience of using Fusion 2020 CAD, Unity (or similar Kitchen design software), along with having excellent IT & communication skills. This is a perfect opportunity for a better work/life balance, being based from home and travelling to site each day. You will be expected to provide the very best in-situ Kitchen Survey & Design service in Tenanted homes, after which you will then return home to complete your daily administration tasks. Please note- This is a self-employed position, and Applicants from surrounding areas are welcome to apply. Are you the right person for the job? Applicants will require experience in completing in-situ Kitchen designs within occupied properties, and will require experience in using Fusion 2020 CAD, Unity or similar Kitchen design software You will have excellent IT skills, including the use of Microsoft Word, Excel, PDF and Outlook You will require experience with managing your time effectively, have excellent Customer service skills to include liaising with Contractors, Clients and Tenants You will need a “Right First Time” approach, and will need to follow a Design Brief/specification that has been agreed in advance with our Clients for each site You will need to be familiar with current regulations (specifically Gas), good practice guidelines set by Social Housing providers, and have an excellent knowledge of providing a safe, practical kitchen design within Tenanted homes Occasional overnight stays away from home may be required Your own car is essential to fulfilling this role; mileage allowance is payable This is a self-employed position with a day rate + mileage allowance What will your role look like? You will liaise closely with our Partnered Contractors on Main Improvement Programmes You will deliver “Right 1st Time” Kitchen Designs within occupied properties for our Social Housing Clients Your diary will be managed for you, but you will be required to contact your sites in advance, to obtain the property addresses; so clear proactive communication is essential This is not a sales based role, as our main focus is providing our partnered Clients and Contractors with the very best in-situ kitchen design service available throughout the UK Applicants should expect regular regional travel and very occasional overnight stays What can you expect in return? The company works in partnership with National Kitchen suppliers with over 75 years in the industry Full product training provided in partnership with our supplier Laptop (with CAD) & portable printer will be provided Great working atmosphere Substantial Trade discounts available from our Partnered Clients Bank holidays and weekends off Christmas period off Annual Christmas Event Mileage allowance paid What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughlyHow do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Demand Planning Manager - Future Operations Leader Are you an ambitious professional looking to accelerate your career in operations? Do you want a role where your analytical thinking, commercial awareness and leadership potential can directly influence business performance - while opening the door to future Operations Management opportunities? Our client is a global leader in professional garment and linen rental services, operating at the forefront of the circular economy. With 80% of group revenue driven by textile solutions and annual investments of several hundred million pounds, optimising cost, quality and customer value is a strategic priority across the Group and within the UK business. As part of their succession planning and growth strategy, the business is actively seeking high-potential, career-driven individuals who want to grow into senior operational leadership roles. This position is designed to provide the commercial exposure, operational insight and strategic responsibility needed to build a long-term leadership career. The Opportunity As Demand Planning Manager, you will take ownership of linen management at site level - ensuring customer product availability while carefully controlling textile investment and delivering measurable financial performance. Working at the intersection of operations, commercial teams and customer services, you will become the site's centre of expertise for textile configuration, demand planning and utilisation strategy. This role provides deep operational exposure, giving you the opportunity to understand how a large-scale service operation performs end-to-end - from customer demand forecasting to cost optimisation, operational processes and continuous improvement. For ambitious individuals with leadership aspirations, this role offers an ideal stepping stone into Operations Management. Key Responsibilities · Own and manage linen demand forecasting to ensure optimal customer service levels and stock availability · Identify risks, trends and opportunities within textile utilisation and agree proactive action plans · Ensure customers are configured on the correct service models and replenishment levels · Partner closely with site Operations teams to optimise textile lifecycle management, including compliant rewash and rag-out processes · Manage and monitor the financial performance of the linen pool against site budgets · Deliver weekly, monthly and quarterly performance reporting, providing clear commercial insight to site leadership · Act as the site's centre of knowledge for textile configuration and customer setup within business systems · Collaborate with Account Management and Customer Services to optimise customer outcomes · Drive continuous improvement initiatives to maximise textile utilisation and operational efficiency · Support the site leadership team with data-driven operational decision making About You We're looking for individuals who combine analytical capability with leadership potential and who are motivated by building a long-term career in operational leadership. You will ideally bring: · Strong analytical and problem-solving skills, with the ability to turn data into actionable insight · Commercial awareness and experience managing or influencing budgets · Confidence working cross-functionally with operational and commercial teams · A proactive, improvement-focused mindset · Strong organisational skills and attention to detail · Excellent communication and stakeholder engagement skills · Strong IT capability (MS Office and ERP systems) · Degree educated or equivalent experience within a customer-focused service environment · Exposure to continuous improvement or operational optimisation is advantageous Most importantly, you will be ambitious, curious about operations and motivated to grow into a leadership role. Career Development & Progression This role is part of a long-term talent pipeline into Operations Management. Successful individuals will benefit from: · Exposure to senior operational leadership · Involvement in strategic site performance initiatives · Development of commercial and operational management skills · Opportunities to progress into Operations Manager and senior leadership roles The organisation is committed to developing future leaders from within, making this an excellent opportunity for individuals seeking a clear and structured career path. What's on Offer · A strategically important role within a growing international organisation · Exposure to large-scale operational decision making · High visibility across operations, commercial and leadership teams · The opportunity to directly influence cost, quality and customer value · A collaborative, supportive and people-focused culture · Clear progression opportunities into Operations Management If you are commercially sharp, operationally curious and motivated by building a leadership career within a fast-paced, operational environment, we would love to hear from you. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business