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My client is a fast growing Internet / IT services provider that have an immediate requirement for a 1st Line Service Desk Technician. The 1st Line Service Desk Technician will have basic understanding of networking concepts (e. As 1st Line Service Desk Technician you'll be of a technical predisposi

Work collaboratively with the wider IT team and stakeholders to support change management activities, the IT roadmap, and the delivery of business‑critical IT services during operational hours. You will deliver effective customer support in line with ITSM best practices, providing guidance and tra

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. Candidates should possess strong knowledge of Microsoft products, exp

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with d

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

This hands-on leadership role involves guiding an IT Service Team and improving service delivery. Responsibilities include motivating the team, managing IT processes, and producing service performance reports. If you’re eager to enhance your IT career, apply now to join this exciting opportunity.

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

The Stroke Association in the UK is seeking an Infrastructure & IT Service Desk Manager to lead and enhance core technology services across the organization. The role requires strong knowledge of Microsoft technologies including Office 365, significant experience with cloud platforms such as Azure o

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. Candidates should have at least 12 months of helpdesk experience, with skills in Windows 10/11 support, networking, and cybersecurity solutions. If you're seeking

A leading recruitment agency is seeking an IT Service Desk Team Lead to lead their support team and ensure exceptional IT service delivery. This position requires prior experience in an IT customer service environment along with strong leadership skills. The company offers a competitive benefits pac

Ipsum Utilities Limited is looking for an IT Service Desk Analyst based in Aldershot. The position offers various perks including annual leave, a pension plan, and career development opportunities. The role involves providing first-line support for IT queries, managing incidents, and liaising with u

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. Responsibilities include diagnosing IT issues, managing Helpdesk cases, and contributing to continuous departmental improvement. This full-time position offers a proactiv

Responsibilities include overseeing IT deliverables, coordinating with vendors, and ensuring compliance with IT standards. Deckers Brands is looking for an IT Service Desk Engineer for a 12-month contract in Greater London. Qualified candidates should have a Bachelor's in IT or related fields and ex

NFP People Limited is seeking an Infrastructure & IT Service Desk Manager to lead and enhance technology services across the organization, ensuring reliable and user-focused IT. The ideal candidate will have strong knowledge of Microsoft technologies and cloud platforms, along with significant exper

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. Candidates should have a degree in a relevant discipline or 5+

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Benefits include a competitive salary of £27,000 - £32,000, a learning and development bonus, holiday, training, and pension. The role involves providin

As the IT Service Desk Engineer of UK & EMEA, you will be responsible for the end‑to‑end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. Experience in IT infrastructure, retail IT, or multi‑site technology environments, with increa

A leading creative production agency in London is seeking an experienced IT Service Desk Manager to oversee the internal IT support desk. Candidates with ITSM experience, strong communication skills, and a proactive attitude towards technology are encouraged to apply. The successful candidate will e

UST is seeking a skilled VIP Service Desk Specialist for its London location. Candidates should have a Bachelor's degree in computer science or Information Technology, experience in service desk support, and proficiency in tools like Microsoft Azure Active Directory and communication software such a

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

This position involves providing IT support across hardware and software systems, managing issues, and collaborating with internal IT teams. Candidates should possess relevant IT certifications and experience with ITSM systems. Context Recruitment is seeking a proactive Service Desk Engineer for a p

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

Interaction Recruitment is seeking Dutch-speaking Service Desk Advisers to provide first-line IT support in their Peterborough office. This position offers an ongoing temporary-to-permanent role with competitive pay of £14. Opportunities for progression within the IT team are also available.

The role involves delivering IT services for new retail stores across the UK and EMEA, managing IT infrastructure readiness, and ensuring compliance with IT standards. Deckers Brands is seeking an IT Service Desk Engineer in Greater London. The position offers competitive pay, growth opportunities,

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. You will communicate with clients via phone and email, ensuring timely resolution of incidents. A competitive compensation packa

Interaction Recruitment is seeking Hungarian-speaking Service Desk Advisers to join a specialist IT company in Peterborough. The position offers competitive pay at £14. This ongoing temporary-to-permanent role involves providing first-line IT support, troubleshooting issues, and ensuring high custo

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. ITIL Foundation (or strong practical familiarity with ITIL processes). Sy

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or ca

This full-time position requires strong technical expertise, with responsibilities including resolving technical issues, mentoring junior staff, and supporting IT projects. Candidates must possess a minimum of 2 years' experience in IT support and familiarity with ITIL practices. The role includes b

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Management or

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

As an IT Service Desk Analyst, you’ll be the first point of contact for IT support across the bank, helping colleagues with day‑to‑day technical issues while learning how an enterprise IT function operates. You don’t need years of experience — we’re looking for someone with a strong foun

Additional benefits include gym membership contributions and increased annual leave with service length, making it ideal for those passionate about contributing to the not-for-profit sector. This full-time role involves leading the Service Desk, ensuring adherence to service level agreements, and bu

This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. We are recruiting for a Service Desk Engineer to join a growing IT service

A leading IT support company in Greater London seeks a team leader to enhance client service and manage the onsite team effectively. Ideal candidates will have at least 2 years of management experience, strong communication skills, and technical knowledge in IT and IT support. This position requires

Experience in a service desk, help desk, or IT support environment. This role is suited to someone who enjoys solving problems, takes responsibility, and wants to build a career in IT. Familiarity with ITIL principles or incident/change management processes.

Hampshire Trust Bank is looking for an IT Service Desk Analyst on a 12-month fixed-term contract. The position offers competitive salary, hands-on experience, and training in a professional IT environment. This role, located in London, is suitable for recent graduates or early-career IT professional

Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users. A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users.

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests. The position offers a hybrid work environment, continuous learning opportunities, and comprehensive health benefits. Candidates should have over 2 years of experience in I

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

Experience in a service desk, help desk, or IT support environment. Our Service Desk is the front line of IT at CEF. Experience with Jira Service Desk or similar ticketing platforms.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

The position offers a structured hybrid working pattern of three days on-site and two days remote. Ideal for someone wishing to build a career in IT within a collaborative environment. Candidates should possess strong communication skills, technical literacy, and a problem-solving mindset.