Trabajos leadership coach en Reino Unido - Page 3

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched in 2019 in the North-West of England and has since been rolled out across another five regions in the UK. The London Made Smarter programme launched in April 2025 and will be delivered by L&P in the Small Business Directorate. Purpose of the role The Senior Technology Adoption Specialist (Senior TAS) will manage SME outreach and engagement to ensure strong participation in the programme. They will be responsible for delivering high‑quality industrial digital technology (IDT) support, guiding SMEs through their adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will: • Work with the Head of Small Business Programmes along with the Senior Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme., • Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London boroughs and manage the relationship with relevant SME and industry networks., • Achieve programme KPIs related to technical adoption activity. Reaching target number of Registrations, Digital Adoption Workshops and Roadmaps, and Intensive Support., • Supporting programme KPIs to engage SMEs on Courses, Grants and Internships., • Manage a personal portfolio of manufacturing and engineering SMEs. Provide strategic digital transformation advice and create bespoke IDT adoption roadmaps., • Line manage, supervise and coach a team of Technology Adoption Specialists, ensuring high-quality delivery, performance management, and professional development., • Work with the Senior Programme Manager to deliver the Alumni activity, including sourcing expert speakers and identifying SME case studies, • Supporting the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant., • The Senior TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the SMEs supported. Leadership and Line Management • Lead, manage, and coach a small team of Technology Adoption Specialists to achieve programme KPIs and quality standards. Ensuring they have the right support to carry out their role., • Line management of the team of Technology Adoption Specialists, conducting regular one-to-ones, performance reviews, and team meetings to ensure a collaborative and high-performing culture, and identify training and development opportunities, • Work with the Head of Small Business Programmes and Senior Programme Manager ensure adherence to programme delivery plan; meeting timelines, budget and outputs., • Review and quality-assure client outputs such as IDT Roadmaps to ensure consistency and compliance with programme standards., • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training/development activities to improve your people management and technical skills. Client & Programme Delivery • Manage a portfolio of SME manufacturing and engineering businesses, conducting diagnostics and designing bespoke IDT Transformation Roadmaps., • Be focussed on supporting your team to provide a quality and seamless customer service for SMEs., • Provide expert advice on adopting relevant digital technologies, drawing on experience in areas such as automation, AI, systems integration, or additive manufacturing., • Support businesses in applying for grant funding and internship applications; preparing investment documentation, and presenting to funding panels., • Facilitate workshops, training, and site visits to foster engagement and knowledge sharing., • Supporting the delivery of Alumni events. Identifying key themes to support SME needs, and speakers. Stakeholder Engagement & Networking • Represent London & Partners and Made Smarter London at industry events, conferences, and policy roundtables to promote the programme., • Build strong relationships with local manufacturing networks, innovation centres, academic institutions and experts across Digital Transformation, who we may collaborate with to enhance our programme offering to SMEs., • Work collaboratively with peer TAS across the Made Smarter Adoption group and delivery partners to align share best practice. Monitoring, Reporting & Continuous Improvement • Ensure accurate data capture and reporting in CRM and programme management systems., • Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of Small Business Programmes and Senior Programme Manager., • Work with the Head of Small Business Programme and Senior Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within programme., • Demonstrable experience leading and coaching teams in a technical, innovation, or SME advisory setting., • Line-management experience; setting objectives, performance management and professional development plans., • Proven track record of delivering successful IDT adoption or digital transformation projects in manufacturing or engineering contexts., • Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding., • Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, manufacturing networks or government-funded programmes. Essential Skills • Proven experience of client and account management., • Strong leadership, people management, and mentoring abilities., • Excellent communication and relationship management skills across diverse stakeholder groups., • Skilled in diagnosing business needs and designing tailored digital adoption technology roadmaps., • Confident in presenting to senior stakeholders and representing programmes publicly, • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases. Knowledge • Deep understanding of Industrial Digital Technologies (IDTs) and their application in manufacturing., • Strong links and knowledge of business networks across London’s manufacturing and industrial digital technology sectors., • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match, • Knowledge of the UK business support landscape, innovation funding, and SME growth challenges., • Awareness of monitoring and reporting requirements for public-funded programmes., • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development. Qualifications • Degree (or equivalent experience) in a relevant technical, engineering, or business discipline., • Project management, leadership, or coaching qualifications are desirable., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Group, Conference & Events Sales Manager - Hilton London Wembley WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world's famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS • Free and healthy meals when on duty, • Grow your Career, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (, • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Maximise all Group, Conference, and Event revenue opportunities, • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets, • Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy, • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market, • Conduct weekly spot checks of five bookings carried out with a minimum of 90% "achieved" in any departmental and system audits for any Team Member, • Ensure the GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts, • Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company, • Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference & Events Sales function in the hotel/leisure sector, • Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets, • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges, • Excellent selling capability and an ability and desire to coach selling techniques to their team, • Excellent organisational and planning skills, • Accountable and resilient, • Ability to work under pressure

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste. Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability. Provide training opportunities to build skills and support professional growth. Monitor key metrics such as customer complaints, shortages, and stock write-offs. Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments. Proven leadership and team management skills, with experience coaching and developing staff. Strong Microsoft Office proficiency, particularly Excel for data management and reporting. Fresh bread daily to take home to enjoy with family and friends. ~50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets. ~25 days holiday + bank holidays ~ Discounts and Savings from high-street retailers and restaurants ~Cycle to work scheme

Senior Commercial Account Handler Job Market – Insurance Senior Commercial Account Handler – About the role You will play a pivotal role in delivering complex, high-value client portfolios with precision, efficiency, and compliance. Beyond managing technical and sizeable portfolios, this role acts as a mentor and coach to Account Handlers, sharing expertise, guiding problem-solving, and fostering continuous development across the team. By ensuring outstanding service and proactive client support, the Senior Account Handler directly drives client satisfaction, retention, and business growth. This role is a key step in the career progression toward Team Leader or broader leadership responsibilities, combining hands-on operational excellence with strategic influence within the broking operations team. Senior Commercial Account Handler – Key duties Complex Client Servicing Manage complex renewals, MTAs, and documentation across diverse lines of business. Maintain strong client relationships while delivering high-quality, reliable service. Tailor solutions to meet client needs, risk profiles, and business objectives. Technical Expertise & Mentoring Provide technical guidance and support skill development for junior colleagues. Conduct quality checks and reinforce best practice across the team. Assist with training and onboarding of new team members. Policy Administration & Accuracy Ensure documentation accuracy, policy correctness, and audit readiness. Maintain precise records in line with Consumer Duty and Enhanced Firm standards. Insurer Relationships & Negotiation Liaise with insurers to secure favourable terms for clients. Maintain awareness of insurer appetite, placement strategies, and market developments. Work closely with Account Executives to ensure smooth service delivery. Support the AE - Operations handoff process and expectations. Proactively assist in resolving servicing queries. Senior Commercial Account Handler – Key requirements Significant experience in account handling within commercial insurance or a related professional services environment. Proficiency with Acturis Broad technical understanding of relevant products, processes, and market dynamics. Strong organisational and problem-solving skills. High accuracy, attention to detail, and commitment to quality service.

We are recruiting a talented Director of Rooms to oversee all Rooms Division operations within a luxury hotel environment. Recruit, coach, train, and develop team members, fostering a culture of motivation and continuous improvement. This senior leadership role covers Front Office, Housekeeping, Con

Team Leader – Lead, Develop and Drive Performance If you’re ready to take the next step in your recruitment career, this role combines personal performance with leadership responsibility.You’ll coach consultants, drive team results and contribute to overall branch success.Key Resp

Working closely with the Chief Butler and Rooms leadership, you will help shape service standards, coach the Butler team, and play a hands-on role in curating memorable guest journeys for our most discerning clientele. Support the Chief Butler in the daily leadership and operation of the Butler depa

Key Responsibilities Lead, develop and manage the Science department Drive outstanding teaching and learning across KS3–KS5 Track and raise student attainment and progress Support and coach teaching staff Contribute to whole-school leadership and strategy Person Specification Qualified

Lead, Inspire, Earn £60k-£100k+ OTE: Canvasser Team Leader! Are you a results-driven leader ready to transform lives and your income? We offer innovative adjustable beds and rise and reclining chairs, meticulously designed to enhance comfort and promote independence. Our premium products feature advanced technology like soothing heat and five-zone massage, delivering better sleep and improved quality of life. Join us in our mission to innovate and create products that truly transform lives. The Opportunity: We are seeking a dynamic Canvasser Team Leader/Manager to build and lead a high-performing canvassing team. Your primary responsibility will be generating quality leads for our sales representatives through proactive engagement with potential customers in residential areas. This is an exceptional opportunity for an ambitious individual to take control of their earnings. Why this Canvasser Team Leader role is perfect for you: Exceptional Earning Potential: Average income is £60,000 - £100,000 , with a generous, uncapped commission structure . Dedicated individuals can realistically achieve £90,000 , and top performers exceed £100,000! Autonomy & Control: As a self-employed member, you're firmly in charge of your income, directly reflecting your commitment and results. Comprehensive Training: Receive support to equip your team with the knowledge and skills to effectively represent our products. Impactful Role: Play a crucial role in driving sales growth and expanding our customer base. Clear Progression: Benefit from pathways for career advancement within our dynamic team. What you'll do as a Canvasser Team Leader: Recruit, train, and manage a team of 2-3+ canvassers. Motivate and coach your team to achieve and exceed lead generation targets. Implement effective canvassing strategies and territories. Monitor performance, provide feedback, and identify areas for improvement. Do you have what it takes to be a successful Canvasser Team Leader? Proven Experience: Track record in direct sales, canvassing, or lead generation, with prior team leader or management experience . Exceptional Communicator: Excellent communication, interpersonal, and motivational skills. Target-Driven: Self-motivated with a proactive approach to achieving personal and team targets. Essential Mobility: A valid UK driving licence and access to a vehicle. This Role Offers: High Financial Rewards: Significant income opportunities directly linked to your team's success. Leadership Impact: The chance to build and inspire a high-performing team. Meaningful Contribution: Help deliver products that genuinely improve the quality of life. Professional Growth: Continuous development within a leading healthcare company. Ready to Lead, Inspire, and Transform Lives? Apply Now! TPBN1_UKTJ

Job Role: Regional Quality Lead Location: London Salary: Up to £45,000 + £5,000 London Weighting Contract: Permanent, full time Working Environment: Prison‑based delivery across the London region (3-4 days per week on site) Role Overview We are seeking an experienced and motivated Regional Quality Lead to support the improvement of teaching, learning and quality standards across the Prison Education Service (PES) in the London region. You will work alongside the Head of Quality to drive high‑quality delivery, ensuring provision meets internal quality standards, external accreditation requirements and Ofsted expectations. This role has a strong focus on quality improvement, training, coaching, auditing, curriculum deep dives and supporting on‑site quality managers to raise the standard of teaching, learning and assessment across multiple establishments. This is a region‑wide role requiring regular travel across London prisons to provide hands‑on, in‑person support. Key Responsibilities Quality Leadership & Improvement Support the Head of Quality in delivering the full quality cycle across teaching and management teams. - Lead designated quality improvement priorities and projects. - Promote strong teaching, learning and assessment practice and share innovative approaches. - Lead curriculum deep dives, thematic reviews and quality health checks. - Monitor and support improvements to Quality Improvement Plans, including Ofsted‑related actions. Training, Coaching & Staff Development Design and deliver training to quality managers, curriculum teams and teaching staff. - Lead the instructional coaching observation cycle and provide developmental feedback. - Coach, mentor and support new or developing on‑site quality managers. - Develop pre‑inspection guidance and resources to support sites in achieving positive inspection outcomes. Audit, Compliance & Reporting Carry out audits and internal quality reviews to assess compliance and progress. - Ensure teaching, learning resources and documentation meet required quality standards. - Produce timely performance and management reports as agreed with the Head of Quality. - Analyse MI, data and feedback to identify trends, risks and improvement opportunities. Collaboration & Stakeholder Engagement Work closely with education managers, curriculum leads and quality specialists across all prisons. - Support the sharing of best practice across establishments and encourage consistent quality. - Engage with internal and external stakeholders to support quality improvements and address underperformance. - Ensure compliance with organisational policies, Prevent Duty and British Values. Essential Criteria PGCE or equivalent teaching/learning qualification. - Strong understanding of high‑quality delivery in prison education. - Experience managing or supporting teams in a prison environment. - Experience working with external inspection bodies (e.g., Ofsted, awarding organisations). - Experience implementing or managing quality frameworks and monitoring tools. - Strong background in coaching to improve quality of delivery. - Excellent organisational, analytical and report‑writing skills. - Strong communication and interpersonal skills. - ICT skills at Level 2 or above. - Level 3 English and Maths. - Ability to travel across multiple sites; full driving licence essential. Desirable Criteria Verifier or assessor qualifications. - Degree‑level academic background in a subject taught within education. - Experience delivering training or quality improvement within prison education. How to Apply For more information or to apply, please contact: Robert Rowe 07935 141342 TPBN1_UKTJ

About The Role This is a Fixed Term Opportunity for 12 months covering parental leave. The Engineering Manager will lead and nurture a squad of 6-8 engineers. Youll be accountable for guiding your team through the entire lifecycle of building and maintaining our systems and products. As an experienced technical leader, youll ensure your squad possesses the necessary technical depth and skills to consistently deliver high-quality solutions. This involves hands-on engagement in key client projects, where youll lead by example and meticulously assess the technical quality of the teams output. A core aspect of this role is fostering a thriving team environment. Youll cultivate a culture of open feedback, providing actionable insights to empower team members in their continuous learning, growth, and development. Your leadership will create a safe space where engineers feel supported, comfortable admitting mistakes, and confident in learning from every experience. Responsibilities Develop strong client relationships as the primary technical contact for new and existing clients You are the primary technical contact for a subset of your teams clients, you develop their technical vision, and work with your team to develop solutions. You provide senior oversight and direction to the technical approach on all projects within your squad, either directly or by working with the project lead developers. You champion our agile delivery model and provide support to teams to ensure that projects deliver on time and on budget without compromising quality. You work in partnership with the sector teams to identify opportunities to work with new and existing clients to provide consultancy services, enhancing the agencys positioning as a strategic partner. You advise your clients on overall technical strategy based on experience, industry trends and best practice, with the ability to challenge client thinking where appropriate. You work confidently with senior client stakeholders, acting as a trusted advisor and expert. You work closely with the engineering team to produce technical solutions for clients. You manage the technical and support relationships with clients in your team You ensure your clients are supported with the appropriate team members. You ensure there is redundancy in your support teams to allow for holiday or any out of hours exceptions are covered. You ensure the smooth operation of any support boards helping to unblock technical team members and resolve issues. You escalate high priority issues, with the wider team to ensure that they are resolved in a timely manner. You lead the delivery of high quality software solutions on time and to budget You ensure your project team members are fully engaged and participating in all aspects of the project and its administration during build phase You ensure all ceremonies of your Agile project are undertaken at the right time with the right people always present, including: standups, backlog refinement, sprint planning, code reviews and retrospectives. You ensure your team delivers the work they have committed to for the agreed deadline You ensure your team is delivering work to meet or exceed the client expectations of quality You ensure your team is delivering work that meets the tech studios expectations of quality and that adhere to our standards You ensure your team is collaborating well at all times, problems are discussed early and raised to the delivery team and client as soon as possible You develop and lead an effective squad of between 6 and 8 software engineers, managing a subset of the technical studio You will build and maintain a strong, supportive squad of engineers. You coach, mentor, train and inspire members of the technology team and help them develop their skills. You successfully onboard new technical team members so they are effective in their roles. You take accountability for the quality of delivery to all the clients and work with your squad and wider delivery team to ensure all clients have the development support they need. You ensure that your squad is well utilised and meeting their billable targets. You join weekly meetings with the engineering director to discuss squad capacity, utilisation and to escalate any people or project concerns You take accountability for the effectiveness of any contractors assigned to your squad. You provide professional development coaching to your reports and help them to develop and action a professional development plan. You understand and promote our company policies. You ensure all your direct reports are completing their administrative responsibilities within the squad (e.g. IT assessment is up-to-date) and holiday requests are booked sufficiently in advance and fully considered before approval. You ensure your reports are fulfilling their job role accountabilities to the best of their abilities and provide the appropriate feedback and encourage appropriate reflections to encourage and support any change necessary. You accurately assess performance for the purposes of impact scoring. You hold regular 1:1 meetings and keep good notes and actions. You ensure successful technical project delivery by leading technical oversight, including risk mitigation, issue identification and resolution for all client work assigned to your Engineering squad You ensure all projects are properly supervised and scrutinised to ensure effective technical delivery using agreed processes You identify issues and root causes that are affecting technical delivery on projects in your team. You intervene and facilitate or direct actions on projects to address technical issues, working closely with the technical and delivery leads. Escalating issues to the engineering director when required. You ensure your team has adequate technical delivery risk awareness and mitigation is in place on all projects. You proactively change any aspect of our technical approaches to ensure that we remain successful in the future as technologies and practices change. You raise significant technical project concerns to the engineering and/or technical directors About You Professional knowledge and experience Proven track record of hands-on leadership with agile, cross-functional engineering teams, guiding them through the full development lifecycle. Demonstrated experience in client-facing technical leadership, adept at managing technical delivery, effectively mentoring and developing engineers, and proactively mitigating project risks. Commitment to continuous improvement, actively staying abreast of industry trends and best practices in front-end development and CMS technologies to continuously enhance technical approaches and elevate team capabilities. Exceptional proficiency in software architecture and development, with a particular emphasis on CMS architectures and CMS platform integrations. Technical skills Youre an experienced Fullstack developer with exceptional proficiency in PHP-based CMSes, such as Drupal, and Frontend technologies, including React/Next.js, GraphQL and Storybook You are comfortable working with both monolithic and decoupled architectures You are familiar with the component based approach to build and deliver projects You apply strong knowledge of software architecture and design patterns to inform technical decisions, ensuring the delivery of resilient and maintainable systems. You lead and champion agile development practices, ensuring your team leverages tools like Jira and Confluence to optimize workflows and collaboration. Fostering a culture of quality through robust code review processes and enforcing high coding standards across the team. Providing strategic guidance in troubleshooting complex technical issues, effectively navigating challenges that span both front-end and back-end systems. Ensuring the teams proficiency in version control systems, especially Git, to maintain code integrity and collaborative development. Behaviours You have mastered your craft, know a wide range of methodologies and you are developing new tools and standards for your practice. You have a good understanding of other practice areas and take a holistic view in your approach. You lead your squad to positive, high quality outcomes, informing appropriate decisions to meet budget, deadlines and stakeholder requirements. Your squad and the business recognise your highly impactful contributions. You handle changes to scope, business priorities or urgency with expertise. You make suggestions or offer solutions/proposals for appropriate adaptations. You are skilled to competently work on complex problems under pressure (i.e. resolving a complex production issue at speed, or leading the resolution of critical or major incidents) You contribute to internal and/or external forums, such as communities of practice. You take part in initiatives to improve practices of your discipline or within the wider business. Onboarding or mentoring of your squad to higher performance and people development or progression. You adopt a commercial mindset that leads to new opportunities for business growth or operational improvements. You contribute to the growth and development of other squad members, through championing, mentoring and providing constructive, candid feedback. You give expert and strategic feedback on projects relevant to your discipline/domain which leads to better outcomes. You consistently meet your personal targets, where relevant to your role You support our inclusive environment and ESG commitments . Embodies Manifestos values, championing purpose-driven work and fostering a positive team culture About Us manifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA community, and those from lower socio-economic backgrounds. Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.

Role: Payroll Manager Location: Manchester - Hybrid, one day per week in office Job Type: 12 Month Fixed Term Contract (Maternity Cover) Salary: £42,000 to £45,000 Role Purpose We have an exciting opportunity for an experienced payroll professional to join a high performing HR Operations team within a nationally recognised social enterprise committed to making a difference in people's lives. Working within a complex and large-scale environment, the Payroll Manager will play a key role in ensuring the accurate and timely delivery of payroll services across a multi-site workforce. This position will combine hands on payroll expertise with team leadership, process improvement and stakeholder management responsibilities. This is a fantastic opportunity for someone who enjoys leading teams, improving processes and operating as a senior escalation point within a busy payroll function . Key Responsibilities Lead, manage and coach Payroll and Pension Officers to deliver an accurate and timely payroll service Support the Payroll Manager and take ownership of end-to-end payroll processing in their absence Act as the senior escalation point for complex payroll queries, ensuring swift resolution Oversee pension processing activities, including NHS and LGPS schemes Develop, monitor and report on payroll SLAs, driving continuous improvement Maintain and enhance payroll processes, controls and systems Ensure full compliance with statutory payroll requirements and internal policies Build strong working relationships with internal stakeholders and external partners Lead process improvement initiatives across payroll operations Support the training and development of payroll team members Contribute to wider HR Operations and finance projects as required What We Are Looking For Proven leadership or supervisory experience within a payroll environment Strong end to end payroll knowledge within a complex organisation Solid understanding of payroll legislation and statutory compliance Strong analytical skills with the ability to interpret complex data Customer focused mindset with a proactive and solution driven approach Strong communication and stakeholder management skills Well organised with the ability to manage competing priorities Benefits 33 days annual leave, increasing with service up to 35 days Option to purchase additional annual leave Comprehensive total reward package Strong focus on learning, development and career progression Flexible hybrid working model TPBN1_UKTJ

Senior FP&A Manager £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, draw conclusions and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Competitive salary: £100,000 - £105,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London) We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Your new companyI am currently working with a global Engineering company who are looking to hire a Project Controlling Manager. This is a fantastic opportunity to join a world leader and work closely with senior management. Your new roleReporting to the Project Controlling Manager, you will be responsible for: • Monitor project KPIs, • Automate reporting and forecasting using Power BI or similar tools, • Drive digitisation of project controlling processes., • Ensure correct project setup across the ERP and operational project system, • Manage and coach a team of 3 project controllers Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Up to £40,000 plus excellent bonus and benefits Please note, this role is 5 days a week in the office Due to exciting business growth, a fantastic opportunity has arisen to join a leading innovator in the digital payments space. As they continue to scale their global footprint, they are seeking a diligent and proactive Financial Crime Officer to support the day-to-day oversight of their compliance and risk framework. Reporting directly to the Head of Financial Crime, you will play a critical role in ensuring the business remains resilient against evolving threats while maintaining full alignment with regulatory expectations. Duties of the Financial Crime Officer to include: • Framework Management: Support the continuous improvement and implementation of the firm’s financial crime policies, specifically focusing on AML, CTF, Sanctions, and Fraud prevention., • Risk Governance: Assist in the evolution of the firm-wide Financial Crime Risk Assessment, ensuring a robust, risk-based approach is embedded across all departments., • Operational Leadership: Manage daily BAU activities for the Financial Crime team, including the execution of the Compliance Monitoring Programme (CMP) and quality assurance testing., • Complex Investigations: Act as the primary escalation point for sensitive or high-risk cases, providing expert guidance on complex financial crime queries., • Regulatory Liaison: Support the business during audits, independent reviews, and regulatory engagements, ensuring all information requests and remediation actions are managed to a high standard., • Reporting & Insights: Collate and analyse Management Information (MI) to provide senior leadership and governance committees with a clear view of the risk landscape., • Team Development: Lead, coach, and mentor a team of 3 junior team members to ensure high standards of performance and professional growth., • Experience: 2–5 years of experience in a financial crime or compliance role within a regulated environment (e.g., Payments, Fintech, E-money, or Banking)., • Subject Matter Expertise: Deep knowledge of UK financial crime regulations, including AML, CTF, and Sanctions, along with a strong understanding of SAR filing obligations., • Operational Excellence: Proven experience in managing complex investigations and contributing to risk-based compliance monitoring., • Communication: Exceptional written and verbal skills, with the ability to draft high-quality policies and present complex findings to senior stakeholders. This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency

Commercial Finance Manager South West London (Hybrid) | Permanent | Retail & Consumer | Up to £75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint a commercially focused finance professional into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner to retail and e-commerce teams, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Support, coach and develop two direct reports, • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Hybrid working, • Strong staff discount, • Real exposure to senior stakeholders, • Supportive, friendly and high-performing team BH35572

A fantastic opportunity to join a fast-growing international recruitment firm as a commercially focused Finance Manager. Based full-time in their central London office, you'll work closely with a collaborative sales and operations teams across the UK, EU, and US. This is a hands-on role suited to someone eager to thrive in a fast-paced, dynamic environment, with significant meaningful influence over financial strategy, and clear progression into senior leadership. Responsibilities for the role: • Oversee preparation and review of monthly management accounts across all group entities., • Deliver a smooth month-end close across multiple jurisdictions with strong balance sheet controls., • Produce insightful variance analysis and commentary for senior leaders., • Lead weekly and monthly cashflow forecasting for UK, EU and US entities., • Manage treasury operations, foreign exchange and multi-currency considerations (£/€/$)., • Maintain banking relationships and support funding arrangements., • Ensure robust financial controls are upheld, including VAT, HMRC compliance and statutory reporting., • Support external audits and strengthen internal processes as the business scales., • Coach and develop finance team members to build capability and confidence., • Act as a trusted escalation point for technical issues and workflow challenges., • Partner with Sales and Operations to support profitability analysis, margin insights and commercial decisions., • Qualified (ACA/ACCA/CIMA or equivalent) with proven experience owning management accounts and month-end processes., • Strong background in cashflow forecasting and treasury activities across multi-entity or multi-currency environments., • Advanced Excel skills and experience using Xero or similar platforms., • Previous experience mentoring or managing finance team members., • A commercially minded, proactive approach with the confidence to challenge, influence and collaborate across departments. You'll have genuine autonomy, trust, and the opportunity to shape processes in a business that welcomes ideas and champions progression. The culture is inclusive, collaborative and growth-focused, with structured development pathways toward senior roles. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Elevate Your Insurance Career at Bionic! ?? One of our fastest growing departments within Bionic - offering outstanding progression, commission scheme and your Bionic funded CII qualification! The Bionic Group We are Bionic, the UK’s number one business comparison and switching service. It’s our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses. To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials – energy, connectivity, insurance, and finance. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services. Join Us as a Broker Coach and Quality Assurance Manager We are currently seeking a Broker Coach and Quality Assurance Manager to enhance sales performance and quality. This role will work with our existing broking teams to drive profitable, compliant growth by uplifting broker capability (sales practice, product knowledge, customer outcomes) and assuring quality across calls, files, and journeys—closing the loop with coaching, technical controls and compliance process to improves conversion, retention, and regulatory outcomes. This will balance technical depth with a collaborative, coaching mindset to raise standards and outcomes. Situated in our vibrant, award-winning sales floor, you will be: • Developing broker capability and coaching, • run monthly coaching cycles – reviewing broker calls and files and delivering structured feedback, • design and deliver learning on objection handling and creating good customer outcomes, • partner with sales leaders and technical controls and compliance teams to ensure conversation diagnostics and good broking practice is maintained across teams and ongoing monitoring is managed by team leaders, • Quality Assurance, • Conduct risk based reviews following call listening and post call audits to defined standard, • Monitor and align action planning to regulatory compliance reviews, • Document findings and possible remediation where issues have been identified, • Maintain an audit trail for regulatory reviews, • Continuous Improvement and Governance, • Chair monthly quality and coaching huddle – agree top themes and feedback to sales operations, • Work with Technical and Compliance to approve wording and guardrails, • Work with Technical Controls team to ensure brokers are following the right procedures and asking the right questions to fully understand the risk., • Experience in broker distribution, sales coaching, QA / Compliance, • Expertise in Commercial SME Insurance with strong understanding of broker processes in a tele sales environment, • Proven track record in developing broking and sales capability in a compliant manner, • Strong understanding of Consumer Duty, FCA expectations and relevant controls, • Analytical mindset to interpret MI, identify patterns and to translate QA data into practical coaching and process changes, • Ability to build strong relationships with the operations team and sales leadership to act as a trusted advisor to sales areas, • Process improvement focus to investigate root cause analysis and define appropriate solutions, • Exceptional written and oral communication skills Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing ?? • Private healthcare cover, • Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies, • 25 days annual leave, increasing with tenure, • 1 paid family & religious day of leave per year - following successful probation period, • 1 paid charity volunteering day per year, • Enhanced maternity, paternity or shared parental leave, • Auto-enrolled salary sacrifice pension scheme, • Life assurance, • Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure, • Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success, • Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition, • Long service awards

If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role • You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors., • Your responsibilities will include:, • Managing renewals from strategy through to placement, • Preparing market presentations and negotiating terms with insurers, • Handling mid term adjustments and complex queries, • Ensuring documentation, compliance and audit standards are consistently high, • Acting as the technical referral point for junior handlers, • Supporting the Broking Manager with workflow oversight and team coordination, • Building strong, credible relationships with underwriters in the London market, • This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room., • You are likely to have:, • Several years' experience handling commercial insurance within a UK broker, • Strong technical knowledge across core commercial lines, • Confidence dealing with Account Executives and senior clients, • The ability to prioritise and manage competing deadlines, • A natural inclination to coach and support less experienced colleagues, • A calm, organised and detail focused approach, • This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there., • You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job., • If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer., • If you would value:, • A pure handling role without sales pressure, • Exposure to larger, more complex commercial programmes, • The opportunity to mentor and shape a team, • A route into operational leadership No CV needed for an initial discussion. Reach out directly and we will take it from there.

This is a fantastic opportunity to provide professional, pragmatic HR advice and support across the business, ensuring policies and processes are applied fairly, legally, and effectively. Coach managers on applying HR policies consistently and building sustainable leadership capability. Collaborativ

Assistant Manager Harrogate & Knaresborough £14.22 per hour Are you an experienced care professional ready to step into a leadership role? We are looking for a passionate and values-driven Assistant Manager to support the Service Manager in leading three services and delivering high-quality, person-centred support. This is a hands-on leadership role where you will mentor teams, support compliance, oversee day-to-day operations and help drive continuous improvement — all while ensuring the people we support live extraordinary lives. What We Offer Clear career pathways and development opportunities Up to 33 days holiday (including bank holidays) Fully funded recognised qualifications Blue Light Scheme & rewards platform access 24/7 Employee Assistance Programme Pension scheme The Role As Assistant Manager, you will: Support compliance with regulatory and contract requirements Coach and mentor colleagues on shift Assist with care planning and risk assessments Promote active support, inclusion and community engagement Support rota management and staffing resources Build strong partnerships with families and professionals Champion a digital-first approach and continuous improvement About You NVQ Level 2 (willing to work towards Level 3) Experience supporting people with disabilities and/or autism Knowledge of social care regulations Strong organisational and leadership skills Confident with IT systems and data Full UK driving licence and access to a vehicle (essential) Shift Pattern: Days, nights, sleep-ins and every other weekend as part of a 24/7 service. If you're ready to take the next step in your care career and lead with integrity, inclusion and purpose — we'd love to hear from you. We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk. Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices, for more information on criminal discloses you can visit Check if you need to tell someone about your criminal record: When you need to tell someone about your criminal record TPBN1_UKTJ

Be comfortable operating in ambiguity, building structure as you goLead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and emerging technical capability. The RoleWe’re looking to build relationships with experiencedSenior Consultants

A retail company in Catford is seeking a Store Manager to lead and inspire their team.As a Store Manager, you will create a positive culture, utilizing your leadership experience and tech-savviness to support daily operations.You will coach, motivate, and celebrate team successes while making data-d

Technical Expertise: Be the go-to expert for all things CameraMatics, from software and hardware troubleshooting to connectivity and integration support. Team Leadership: Build, coach, and inspire a high-performing technical support team. You'll not only resolve complex technical issues related to o

HR operations or shared services, with team leadership experience. A global leader in talent solutions is seeking an HR Shared Services Team Lead to join their dynamic team in London. Lead, coach, and develop a high-performing HR Shared Services team.

Proven sales leadership experience within consulting firms or software organisations selling Professional Services. As a Senior Sales Manager within FISs Payments organisation, you will lead a high performing team focused on. Lead, coach, and develop a team of six Payments Sales Executives to exceed

This operational role involves leading a team of Student Retention Officers to enhance the student experience, requiring excellent communication, strong leadership, and the ability to coach staff. A leading educational organization is seeking a motivated individual for a Mid‑Senior level role focu

A leading bingo and gaming company in Romford seeks an Assistant Manager to lead and inspire a team in delivering exceptional customer experiences. Candidates should have proven leadership skills and a passion for outstanding customer service. This role involves managing day-to-day operations, coach

A leading skincare company in the UK is searching for a Growth and Development Lead to support and develop their Ambassador leaders.This full-time role combines hybrid working with in-person coaching and training, aimed at enhancing the impact and confidence of mid-level leaders.Ideal candidates wil

Partner Sales Leadership: Act as sales leader and coach the team through pipeline and opportunity management, following Microsoft internal sales methodology and tools. Provide training and coaching to ensure your teams maintain a thorough understanding of partner and Microsoft priorities, strategies

You will lead engagement initiatives, manage team performance, and ensure exceptional member experiences.

A performance coaching firm in London is seeking a Performance Coach to support organizations in achieving goals through employee development. Passion for psychology and coaching is essential.

A leading skincare company is seeking a Growth and Development Lead to empower mid-level Ambassador leaders.

What You’ll Be Doing Franchisee Coaching & Performance Build strong, trusted relationships with franchisees across your region Coach franchisees to improve leadership, decision-making and business maturity Conduct regular in-person club visits focused on performance and execution Commercial & Fina

PSR Rail Team are currently recruiting for a Senior H&S Advisor role to work 3-4 days a week in London. This will be working for a reputable Tier 2 contractor, who operate within the infrastructure industry. Please see more info below! The Role: We're seeking an experienced Lead Health & Safety Advisor to play a central role in driving a strong H&S culture across our project delivery teams. You will be instrumental in developing and implementing our health and safety strategy, ensuring compliance with legislation and internal standards, and championing collaboration across work packages. Key Responsibilities Lead the implementation of H&S policies and procedures across the project. Provide expert advice and guidance to delivery teams and stakeholders. Conduct site safety inspections, audits and risk assessments. Facilitate incident investigations and ensure lessons learned are embedded. Support and coach teams and contractors on best H&S practices. Act as the primary H&S contact for the delivery team and interface with client H&S representatives. Deliver and coordinate H&S training sessions. Monitor, report and improve overall H&S performance in line with project objectives. Contribute to the continuous improvement of Integrated Management Systems. What We're Looking For Proven experience in a senior H&S role, ideally within major infrastructure or rail projects. Strong knowledge of UK H&S legislation and industry best practices. NEBOSH Diploma (or equivalent) and membership of a recognised professional body (e.g., IOSH). Excellent communication and leadership skills. Ability to build relationships and influence across teams and contractors. Proactive, solution-oriented mindset with a passion for safety excellence. Contact Dan Confrey at PSR Solutions for more information

The Role: Head Chef Restaurant: Isabel Mayfair The Location: 26 Albemarle St, London W1S 4HY Competitive salary and bonus structure About Isabel Mayfair Isabel Mayfair is an iconic destination restaurant in the heart of Londons West End, where bold Latin-Mediterranean flavours, refined technique and striking design come together to create a truly immersive dining experience. Set across an opulent dining room and vibrant late-night bar, Isabel is renowned for its high-energy atmosphere, glamorous clientele and impeccable execution, from elegant lunches to dynamic evenings that blend dining, music and celebration. The kitchen plays a central role in shaping this experience, delivering dishes that are confident, expressive and meticulously crafted, using the finest seasonal ingredients sourced with care and integrity. Isabel is not a traditional fine-dining restaurant, it is a modern luxury venue where creativity, precision and pace coexist. The culinary offering must consistently match the rhythm of the room: polished, exciting, indulgent and flawless under pressure. As such, the kitchen is a stage for leadership, innovation and operational excellence. This is a restaurant for chefs who thrive in high standards, high visibility and high expectations, where food is not just served, but experienced. Head Chef The Role We are seeking a visionary and highly skilled Head Chef to lead our kitchen and elevate our culinary offering to new heights. This is an exceptional opportunity for a dynamic leader who thrives in a high-energy, creative environment and is passionate about delivering exceptional food experiences. Head Chef What Youll Do Lead, inspire and manage the entire kitchen brigade with professionalism, passion and respect Develop, innovate and execute seasonal menus rooted in Latin-Mediterranean flavours and contemporary techniques Ensure every dish meets exacting standards for quality, consistency, presentation and taste Maintain strong commercial performance, overseeing food cost control, GP margins, budgeting and supplier relationships Oversee all kitchen operations including stock control, ordering and cost management Champion full compliance with food safety, health & safety and company standards at all times Recruit, coach and develop kitchen talent, fostering a culture of excellence, accountability and growth Work collaboratively with FOH, HR and senior management on performance management, training and succession planning Head Chef What Were Looking For Proven Head Chef or Senior Sous Chef experience within a premium or high-end restaurant environment Experience within Londons hospitality scene, ideally in high-volume or destination venues Strong commercial awareness with the ability to manage costs, margins and kitchen performance Expertise in Mediterranean, Latin, contemporary European or fusion cuisine Confident, inspiring leadership style with a hands-on approach Excellent organisational, communication and stakeholder-management skills A calm, professional presence in high-pressure service environments What Youll Get Highly competitive salary with performance-related bonus potential 28 days paid holiday Generous staff discounts across food and drink Complimentary staff meals while on shift WageStream access: track your earnings in real time, access up to 50% of your pay as you earn it, and save directly from your salary Ongoing training and professional development, supporting both culinary excellence and leadership growth Long-service awards and loyalty recognition The opportunity to lead the kitchen of a high-profile, destination restaurant with a strong brand identity and loyal international clientele Work within one of Londons most stylish and dynamic dining and social venues Apply Now To apply, please send your CV and a short cover letter describing your culinary approach and what you would bring to the kitchen at Isabel Mayfair. TPBN1_UKCT

ob Description ROLE: Director - Global Accountancy Practice. Excellent opportunity to join a highly successful, award winning international accounting practice in Central London offering flexible/remote working options and brilliant career development opportunities. SALARY AND BENEFITS £90,000 - £100,000 + bonus and excellent benefits LOCATION Hybrid - Central London office (3/4 days a week office based) COMPANY BACKGROUND Our client is a leading and very well-established global accountancy practice with an impressive portfolio of UK and overseas clients servicing a wide variety of industry sectors. They are known for their partner-led approach, offering clients the highest levels of trusted technical expertise alongside a commitment to personal integrity. ROLE & RESPONSIBILITIES Due to continued international expansion, they are looking to appoint a Director to work alongside several departments and a number of key individuals, primarily at Manager to Partner level. Your key responsibilities will include: Source and develop new business opportunities and grow high-value client engagements Play a key role in shaping and delivering the strategic plan, representing the firm in market forums and industry events Own and nurture a significant portfolio of outsourcing clients, acting as a trusted advisor Deliver an efficient, proactive, and client-focused service that exceeds expectations Work closely with senior leadership to manage team resourcing and staffing priorities Ensure strong internal collaboration and visibility of client activity across the firm Coach and mentor junior team members, helping them to build confidence and client management expertise Spot emerging trends and develop innovative service offerings to meet evolving client needs Proactively manage risk, ensuring the firm operates safely and sustainably CANDIDATE SPECIFICATION ACA, ACCA or equivalent qualified A valid practicing certificate (or eligibility to obtain one immediately) is essential Experience of managing an existing portfolio of clients and also generating new business opportunities Ability to demonstrate a strong commitment and ability to deliver the highest level of client service Experience of delivering services to internationally expanding groups A "can do" attitude and willingness to tackle a range of client issues Strong delivery skills and ability to work effectively to deadlines SALARY c.£90,000-£100,000 pa with excellent benefits including: 25 days annual leave increasing with service Flexible hours of work Excellent pension scheme Private medical insurance Life assurance (x4 pensionable salary) Extensive learning and development opportunities Employee benefits portal including vouchers and cashback on everyday purchases Regular social events! Payment of one professional subscription per annum Enhanced parental and family leave CONTACT Please reach out to Lisa Grimes TPBN1_UKTJ

Forward Deployed Engineer (Palantir Foundry) – London – Salary Up To £80,000 per annum Are you a visionary engineering leader with a passion for delivering high-impact AI solutions? A Palantir expert ready to shape technical strategy and guide large-scale delivery? Then Morela has the opportunity for you. Morela are proud to be working with one of the UK’s most respected Palantir partners, now seeking a Forward Deployed Engineer to lead major programmes, mentor engineering leaders, and shape the future of data-driven transformation across sectors. This is a rare opportunity to take on a top-tier leadership role in a fast-growing consultancy at the cutting edge of AI and data engineering. You’ll be joining a company that delivers transformative solutions across public and private sectors—specialising in digital enablement, full-lifecycle engineering, and strategic advisory. As a Senior Managing Data Engineer, you’ll work directly with senior stakeholders (both client-side and internal), set technical and operational direction, and play a key role in defining how Palantir Foundry and broader AI ecosystems deliver real-world impact. Core Responsibilities Programme Leadership: Oversee multiple high-profile client engagements, ensuring successful delivery of complex, multi-stream Palantir Foundry projects. Strategic Client Partnership: Build and maintain C-suite relationships, providing trusted guidance on long-term data and technology strategy. Technical Oversight: Set and enforce best practices across architecture, engineering, security, and performance—ensuring robust and future-proof solutions. Leadership & Mentorship: Coach Managing Engineers and senior delivery leads; build leadership capability within the organisation. Business Impact: Contribute to business development efforts, helping shape proposals, win new work, and expand client accounts. Innovation & Vision: Help define the consultancy’s technical roadmap, aligning emerging technology with client needs and long-term growth. Governance & Risk Management: Ensure compliance, risk mitigation, and technical quality across all programmes under your remit. Thought Leadership: Represent the organisation externally—whether through industry events, publications, or strategic client discussions. What We’re Looking For Deep Experience: 10+ years in engineering, data platforms, or enterprise technology—at least 3–5 of which in leadership roles managing large-scale, client-facing programmes. Palantir Expertise: Strong working knowledge of Palantir Foundry and its ecosystem, ideally having led one or more Foundry implementations at scale. Technical Breadth: Proficiency in Python, Java, or similar languages, alongside strong knowledge of data architecture, DevOps, and cloud platforms (AWS, Azure, GCP). Leadership Excellence: Demonstrated ability to manage senior engineering teams, set strategic direction, and deliver results across multiple concurrent initiatives. Exceptional Communicator: Able to engage at all levels—from senior engineers to board-level stakeholders—with clarity and confidence. Commercial Acumen: A strategic thinker who understands how to align technical delivery with client business outcomes. Adaptable & Resilient: Comfortable operating in fast-paced, high-stakes environments with multiple moving parts. Travel Flexibility: Willing to travel occasionally (up to 25%) depending on client and project needs. As a Forward Deployed Engineer, you won’t just deliver projects you’ll shape them from inception to execution, influencing how some of the UK’s most critical institutions harness AI and data to make better decisions and achieve lasting transformation. Please do not hesitate to reply and reach out to Morela today to find out more

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team in London. About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities. Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions. Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors. Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation. Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed. Ensure support provided by the team is efficient and consistent. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Quality Manager Salary: £55,000 – £70,000 + 12% Bonus & Benefits Location: Working between their site in Middlesex With travel to their site in the midlands. Industry: (Manufacturing) Type: Full-time, Permanent About the Company Join an extremely well-established organisation within the international manufacturing industry, operating from a state-of-the-art, high-spec facility in Middlesex. With a strong reputation for innovation, quality and reliability, they continue to invest heavily in their people, processes and technology - making this an excellent time to step into a role where you can really feel valued and apart of the team. The Role As Quality Manager, you will play a key strategic role in driving quality excellence across the site. You will work closely with Regional Quality Managers and senior leadership teams to lead continuous improvement initiatives, enhance operational performance, and strengthen the quality culture throughout the business. This position oversees a team of Quality Managers and Quality Inspectors, ensuring standards are consistently met, risks are mitigated, and customers receive products of the highest calibre. Key Responsibilities • Support and collaborate with Regional Quality Managers and leadership teams to develop and implement quality strategies aligned with business objectives., • Drive continuous improvement across all quality processes, ensuring compliance with industry standards and internal quality frameworks., • Lead, mentor, and develop a high-performing quality team, including Quality Managers and Inspectors., • Conduct and facilitate quality meetings, reviews, and performance tracking sessions., • Oversee quality investigations, root-cause analysis and corrective action processes., • Provide technical guidance on product and process quality within their manufacturing operations., • Monitor quality KPI performance, identifying trends and improvement opportunities., • Maintain strong cross-functional relationships with production, engineering, supply chain and customer teams., • Champion a proactive, “right first time” quality culture. What We’re Looking For • Proven experience in a Quality Manager or Senior Quality role, ideally within packaging, manufacturing, or similar regulated environments., • Strong understanding of quality systems, standards and continuous improvement methodologies., • Leadership experience with the ability to coach, influence and elevate team performance., • Confident communicator with strong stakeholder engagement skills., • Excellent analytical and problem-solving capabilities., • Someone who thrives in a fast-paced, high-volume production environment. Benefits • Competitive salary of £55,000 – £70,000, • 12% annual bonus, • Additional benefits package, • Opportunity to shape quality strategy at a flagship, modern manufacturing site, • Strong career progression within a market-leading organisation TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy. INDWMID

SEN Provision Teaching Assistant (Behaviour / Sports Coach Focus) - Newham - 90 to 120 per day - Primary school role Do you have experience supporting children with Special Educational Needs (SEN)? Are you based in East London and able to commit to full-time, long-term work? Are you confident supporting pupils with behavioural, emotional, or additional needs? If you answered YES, this SEN Provision Teaching Assistant role could be ideal for you. The Role – SEN Provision Teaching Assistant You will work within a specialist SEN provision, supporting pupils with a range of additional needs. Responsibilities include assisting with individual education plans, promoting positive behaviour, and helping pupils engage with learning through structured support and mentoring strategies. You will work closely with the class teacher and SENCO, using a calm, patient, and nurturing approach at all times. Full training and ongoing support will be provided. The School This inclusive primary school in Newham has a strong focus on supporting pupils with SEN. The school offers experienced leadership, a welcoming environment, and a commitment to staff development. To apply for this SEN Provision Teaching Assistant role, please contact Lewis at Qualiteach

Retail Trainer & Ambassador | Natural Beauty & Wellness | London £25,000k - £30,000k + Bonus & Benefits A fast growing natural beauty and wellness retailer is continuing to strengthen its presence across the UK, and Zachary Daniels are delighted to be supporting them in the search for a talented Retail Trainer & Ambassador. This is an exciting opportunity for someone who is passionate about people, product education, and delivering outstanding in store experiences. We're seeking a Retail Trainer & Ambassador who truly lives and breathes team development, thrives on the shop floor, and brings a creative, customer focused approach to everything they do. If you're inspired by natural beauty, community engagement, and empowering others through practical learning, this could be the perfect next step. In this Retail Trainer & Ambassador position, you'll be the driving force behind impactful, hands on training. You'll coach, motivate, guide, and inspire while leading by example at every stage. From practical on the floor coaching to hosting customer masterclasses, you'll play a key part in shaping the in store learning culture and elevating the customer experience. What You'll Be Doing Delivering practical, in-store coaching that helps our teams grow fast and confidently. Supporting new starters from day one and shaping their first 90 days for success. Spending most of your time on the shop floor, observing, supporting, and coaching in real time. Hosting workshops, customer masterclasses, and community events that bring our philosophy to life. Creating fun, educational content with the team for social media; think demos, BTS moments, ingredient stories, and more. Collaborating with Store Leadership and HQ teams to keep training aligned and impactful. Tracking performance, identifying skill gaps, and turning insight into action. What You Bring A strong background in skincare or beauty retail. Hands on leadership, someone who loves being in the action, not behind a desk. A natural coach with excellent communication skills and the confidence to motivate others. Creativity, adaptability, and a warm presence customers instantly connect with. Happy to appear on camera and represent the brand with authenticity. French speaking is a bonus, but not essential. Why You'll Love This Role As a Retail Trainer & Ambassador, you'll shape a growing brand's culture from the ground up. You'll turn training into memorable experiences, build a strong community around natural self care, and help people discover what truly works for them. It's meaningful, energetic, people first work, with room to grow as we grow. If you're ready to be a visible, inspiring Retail Trainer & Ambassador who makes a real impact every day, we'd love to meet you. BH35001

Teaching Assistants - SEND Schools - Richmond/Twickenham Do you thrive working a challenging environment? Are you a resilient, consistent, and compassionate individual looking to make a real impact in the lives of young people? Empowering Learning are seeking a Teaching Assistant to join teams at SEND schools across South West London. About the Role: Full-time, long-term position - Monday to Friday, term-time only. Hours: 8:30am - 4:00pm Supporting students both academically and emotionally in a small class setting (around 10 students) Working closely with teachers and the wider school team to manage challenging behaviour positively Acting as a positive role model, helping students develop confidence, resilience, and essential life skills Strong leadership support and opportunities for career progressionWhat We're Looking For: Patience, resilience, and the ability to build strong, trusting relationships Excellent communication and behaviour management skills A kind but firm approach to support students in their learning and personal development Ability to motivate and engage students with SEND Experience in a similar role is beneficial, but a positive attitude and willingness to learn are just as importantThis is an incredibly rewarding role, offering the chance to genuinely change the lives of young people who need extra support. If you are passionate about helping students succeed and thrive, we would love to hear from you! If you are from a Psychology, Youth Worker, Sports Coach, Life Coach or Mentoring background and you feel you have the right knowledge and training to make a difference we would love to hear from you. The successful applicants will require an enhanced DBS check and references will be taken up. INDELSEN

Integrity Education Solutions are supporting a unique independent Special Educational Needs (SEN) group in the launch of a specialist primary school in West London, providing therapeutic, trauma-informed education for children aged 7–12 years with neurodiverse and SEMH learning needs. They are seeking a passionate, dynamic, and experienced Headteacher to lead this new provision. This is a strategic leadership role, responsible for shaping the vision, curriculum, and culture of a school serving pupils who have experienced significant disruption to their education, including multiple exclusions, managed moves, or extended absence from school. Many pupils are also supported via early help, child-in-need, or child protection statutory plans. The Headteacher will develop a robust, engaging, and tailored curriculum, support staff to differentiate learning, and create a therapeutic environment where vulnerable pupils can thrive academically, socially, and emotionally, preparing them for successful transition into the next stage of education. Key Responsibilities • Support Neurodiverse Children: Provide expertise in supporting children with Autism Spectrum Conditions (ASC) and/or SEMH needs, understanding the impact on learning, communication, and behaviour, • Manage Challenging Behaviour: Lead by example in behaviour management, using de-escalation strategies and promoting emotional regulation, • Role Model Best Teaching Practice: Demonstrate excellence in teaching and model best practice to staff, ensuring consistently high standards across the school, • Promote Resilience and Commitment: Maintain a positive, persevering approach, fostering a culture where no child is given up on, • Strategic Leadership: Develop and implement the school vision, curriculum, and operational procedures tailored to vulnerable pupils’ needs, • Staff Development: Mentor, coach, and support colleagues in delivering differentiated teaching and therapeutic interventions, • Multi-Agency Working: Build strong relationships with parents, carers, social care, CAMHS, and other external agencies to ensure holistic pupil support Key Experience & Qualifications: • Experience Supporting Neurodiverse Children: Extensive experience working with pupils with Autism (ASC) and/or SEMH needs, understanding how these challenges affect learning, communication, and behaviour, • Behaviour Management Expertise: Proven success in managing challenging behaviour, using de-escalation techniques and promoting emotional regulation, • Outstanding Teaching Record: Demonstrated excellence in teaching, consistently modelling best practice, and supporting staff in professional development, • Resilient Leadership: Ability to thrive in complex, challenging environments, with a strong commitment to improving outcomes for vulnerable children, • Strong knowledge of safeguarding, child protection, and statutory education frameworks Why Join This Provision? • Lead a brand-new specialist primary school focused on vulnerable and complex pupils, • Shape curriculum, culture, and therapeutic practice from the outset, • Work within a relationship-based, trauma-informed environment, • Competitive salary and senior leadership autonomy, • Opportunity to make a meaningful, lasting impact on pupils’ lives in West London Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All applicants must share this commitment. The successful candidate will be required to undertake an enhanced DBS check and safer recruitment processes

Store Manager | Battersea | Premium Retail | Up to £40k + Commission This is an opportunity for an experienced Store Manager to step into a key leadership role within a premium retail environment experiencing strong growth and momentum. As a Store Manager, you will take full ownership of the store, driving commercial performance, leading from the front, and building a high-performing, sales-focused team. This is a hands-on role suited to someone who thrives on the shop floor and leads through presence, pace and example. The Role As a Store Manager you will take full ownership of store performance, KPIs and commercial results Lead from the front through confident, proactive selling Build, coach and develop a high-performing team Drive conversion, ATV and overall sales standards Maintain exceptional store presentation and operational standards Create a positive, energetic and results-driven cultureAbout You Proven experience as a Store Manager in a retail store and leading a team Commercially driven and motivated by targets and results Hands on leadership style with strong presence on the shop floor Confident developing people and elevating performance Professional, driven and ambitious, with a growth mindsetPackage Competitive basic salary Uncapped commission with strong earning potential Progression linked to performance Opportunity to be part of a growing premium retail businessThis is a great opportunity for a commercially driven Store Manager who thrives in a sales-led environment and is ready to step up and take on greater responsibility. If this aligns with your experience and ambitions, apply now or get in touch for a confidential conversation. BH35488

Role Summary The Gunmakers is looking for a strong, hands-on General Manager to lead day-to-day operations, deliver outstanding guest experience, and drive commercial performance. You will set standards, build a positive culture, and run a tight operation across service, people, compliance, and profitwhile keeping the venue energetic, warm, and consistent. Key Responsibilities Lead service daily: standards, pace, guest recovery, team presence and floor control Own P&L performance: sales growth, wage control, GP, stock, margin, and weekly forecasting Recruit, train, and develop the team; manage performance and retention Build rota planning and labour deployment to match trade and events Maintain compliance: licensing, H&S, food safety, fire safety, incidents, cash handling Stock, suppliers and ordering: reduce waste, improve accuracy, ensure availability Manage bookings/events and local marketing to drive footfall and repeat business Create a strong team culture: clear communication, daily briefs, accountability, high morale Work closely with the team to ensure seamless delivery and consistent standards What Were Looking For Proven GM experience in a busy pub / premium casual / high-volume hospitality venue Strong commercial instincts with clear understanding of wages, GP, stock and KPIs Confident leader who can coach, set standards, and handle difficult conversations Excellent guest skills: calm under pressure, strong complaint handling, visible leadership Organised and reliable: can run systems, not just shifts Personal licence holder (or willing to obtain) preferred What We Offer Competitive package + performance bonus Clear autonomy with strong operational support Training and progression opportunities Staff meals + company benefits TPBN1_UKCT

Are you an energetic, motivated, and dedicated Sports Coach / Teaching Assistant looking to make a positive impact in a primary school setting? Do you have a passion for mentoring young people, and supporting pupils' development both inside and outside the classroom? If so, this exciting opportunity in Ealing could be perfect for you. A vibrant and welcoming primary school in Ealing is seeking a committed Sports Coach / Teaching Assistant to support pupils across Key Stage 1 and Key Stage 2. This is a fantastic opportunity to work in a supportive school community where wellbeing, and inclusive learning are highly valued. Key Details Position: Sports Coach / Teaching Assistant Location: Ealing, West London Start Date: February 2026 Contract Type: Long-term Working Pattern: Full Time About the School This welcoming Ealing primary school is known for its strong community ethos and nurturing environment. Staff work collaboratively to ensure pupils feel safe, supported, and able to achieve their full potential. Supportive leadership team and experienced SEN staff A strong focus on physical wellbeing, teamwork, and pupil confidence Excellent outdoor and sports facilities A welcoming and collaborative staff community Opportunities for support staff to progress into long-term school careers The Role As a Sports Coach / Teaching Assistant, you will: Deliver engaging sports and physical activity sessions to promote fitness and teamwork Support pupils in lessons across KS1 and KS2 as required Encourage positive behaviour, resilience, and confidence through sport Work with small groups and individual pupils to support engagement and inclusion Assist the class teacher in maintaining a safe, structured learning environment Support lunchtime and playground activities to promote active play This role is ideal for a proactive Individual who is passionate about inspiring children through sport while supporting their academic and social development. Experience working with children, coaching sports, or supporting pupils with SEN or behavioural needs would be highly beneficial. How to Apply If you are a dedicated and enthusiastic Sports Coach / Teaching Assistant seeking a meaningful long-term role, we would love to hear from you. Please get in touch to discuss this opportunity further and arrange a trial

Established Tour Operator, specialising in luxury adventure and expedition travel is looking to recruit a hands-on, Customer Experience Team Leader. As a Customer Experience Team Leader, you'll lead the day-to-day delivery of empathetic, confident and solutions-focused service across the full customer journey. You'll manage workflow, coach performance, resolve escalations and ensure service standards remain consistently high. This 12-month maternity cover role is key to maintaining stability, confidence and continuity within the team, while acting as deputy to the Customer Experience Manager when required. If you enjoy developing people, leading from the front and ensuring every customer interaction strengthens trust in our brand, this is an opportunity to make a meaningful impact in a purpose-led, global adventure travel company. This Tour Operator team are both office & remote based, so you will be flexible to travel to offices on occasions. Salary is competitive, based on experience, with additional team & company bonuses, and additional benefits. If you have solid customer service team management experience within the travel industry or a luxury industry, and a true love of travel and the outdoors, this is a challenging, exciting and rewarding next step. THE COMPANY A UK based Tour Operator, with a global team specialising in luxury adventurous trips to Antarctica, Patagonia and Arctic. It's a team of innovative, knowledgeable, values-led and driven people, who know their customers can use their extraordinary travels and protect the planet. They're now growing their team again and strive to continue to be game-changers in the Travel Industry. JOB DESCRIPTION: This is a visible, hands-on leadership role at the heart of the company's customer experience. As a Customer Experience Team Leader, you'll lead the day-to-day delivery of empathetic, confident and solutions-focused service across the full customer journey. You'll set the tone for the way the client communicate, role modelling warmth, clarity and expertise, particularly during live travel and disruption. You'll manage workflow, coach performance, resolve escalations and ensure service standards remain consistently high. This 12-month maternity cover role is key to maintaining stability, confidence and continuity within the team, while acting as deputy to the Customer Experience Manager when required. If you enjoy developing people, leading from the front and ensuring every customer interaction strengthens trust in our brand, this is an opportunity to make a meaningful impact in a purpose-led, global adventure travel company. EXPERIENCE REQUIRED: Travel sector experience Proven experience leading frontline service or operations teams (5-15+ team members) With at least two years' experience managing and motivating staff, overseeing workflow, and consistently delivering against defi ned performance standards.. Experience working within a travel agency, tour operator, or expedition travel business, with a strong understanding of pre-departure processes, complex itineraries, and customer care within adventure or experiential travel environments PACKAGE & BENEFITS 12 MONTH MATERNITY COVER ROLE (whilst this is a maternity cover, this company is growing even further this could open up further opportunities within the company) Base Salary: £33,000 - £35,000 plus bonus Holiday: - 25 paid holiday, in addition to your birthday and public holidays This is a full-time role of 37.5 hours per week, Shifts scheduled between 07:00 - 22:00 GMT, Monday to Friday which re worked on a planned rota within the operating hours below. Rotas are scheduled in advance to provide consistency and predictability, with the majority of shifts falling within standard business hours. Some earlier or later shifts are required to support our global customers. One weekend per month on-call, with compensatory time off provided The opportunity to travel to our destination based on business requirements Annual International Togetherness Event Monthly company bonus Company laptop Wellbeing support A supportive, globally connected culture where balance and belonging matter INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants