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Job description We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Main Responsibilities: Delivery of After School Provision - To lead, manage and deliver quality childcare provision in a safe, fun and learning environment, to lead the Playworker team to fulfil the aims and vision of Beams of Light. - To manage, lead and motivate a team of playworkers to the deliver safe, creative and stimulating play activities to meet the needs of children aged between 3 and 11 years of age. - To endeavour to meet the individual needs of all the children attending the club and to provide a warm and caring environment. - Supervise children in all aspects of their play, indoors and outdoors, on and off site (including external trips). - Develop positive relationships with children and meet their individual needs. - Provide full care for the children including delivery of children to school, collection from school and the safe delivery to parents and/or named carers. - Act as Key worker and ensure all staff complete EYFS learning journeys competently. - Administer First Aid as appropriate. - Maintain a safe and secure environment by carrying out safety checks and report problems and risks to the centre manager and premises officer. As agreed with the centre manager to ensure day to day maintenance is upheld. - Prepare healthy snacks in accordance with the settings healthy eating policy and meet the required standards of hygiene, health & safety. - Establish good relationships with parents and the local school encouraging two-way communication, feedback and dealing with complaints. - Undertake cleaning and tidying duties and ensure rotas are adhered to. - Ensure equality and diversity is encouraged and observed by all playworkers and children attending the setting. Management and Administration - Lead staff meetings ensuring every member of the team has an equal voice to put forward ideas for activities, trips, themed days, fundraising events, and service improvement. - Undertake administration duties to support the management committee including staff appraisal, disciplinaries, performance reviews, record keeping and petty cash control. - To effectively manage the occupancy levels of the after school club, managing the registers, waiting list and offering childcare places. Promoting and marketing Beams of Light effectively to maintain occupancy. - Be aware of all up to date Safeguarding, Equality and Diversity practices and put into practice within the setting. - To act as the SENCO lead when the centre manager is not present. - To act as the Child Protection lead when the centre manager is not present. - To ensure all fire and safety checks are completed daily and ensure practice fire drills are rehearsed on a regular basis. - To ensure that adequate standards of hygiene are maintained throughout the after school club. - Develop professional working relationships with the school, all relevant professionals and authorities including the local authority and Ofsted - Maintain all records relating to the management of the setting ensuring confidentiality and data protection of the children, families, staff and committee. - Undertake training as required by the organisation or registering authority and contribute to professional development. - Ensure all staff complete mandatory training and that staff are encouraged to keep a reflective portfolio. - Be part of the recruitment team and ensure new staff receive a thorough and welcoming induction. - Work within agreed policies and guidelines and work within an equal opportunities framework. Ensure the setting is kept up to date with new legislation and guidance on managing an after school care setting, Ofsted and charity commission legislation. Qualification preference: Safeguarding training/ Child Protection First Aid Training Health and Safety Food Hygiene Salary - £18 an hour, 3 hours a day Location - Magdalen Road, London (Beatrix Potter School) Contract Type - Permanent, Part time, Employed Weekly hours - 15 hours per week Operates - from 2:45pm to 6pm daily - Term Time Only Applications will be considered as they are received. Interviews will be arranged accordingly. We reserve the right to close the adverts early for example, where we received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post. Job Type: Part-time Pay: £18.00 per hour Schedule: Monday to Friday Experience: Childcare: 1 year (preferred) Licence/Certification: DBS (preferred) Safeguarding Certificate (preferred) Food Safety & Hygiene Certificate (preferred) First Aid Certification (preferred) Paediatric First Aid Certification (preferred) NVQ Level 3 in Childcare (required) Work Location: In person Expected start date: 14/10/2024
We’re looking for a dedicated and experienced Restaurant Assistant Manager to join our team. As the Restaurant Assistant Manager, you will play a key role in supporting the overall management of the restaurant, ensuring excellent customer service, and contributing to the achievement of business goals. The ideal candidate should have strong leadership skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced environment. Responsibilities - Assist in overseeing daily restaurant operations, including staff management, customer service, and inventory control - Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service - Collaborate with the Restaurant Manager to develop and implement policies and procedures - Maintain a positive and welcoming atmosphere for customers, addressing concerns and ensuring satisfaction - Assist in planning and executing promotional events, marketing initiatives, and loyalty programs - Handle administrative tasks, including scheduling, budgeting, and financial reporting
Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.
We are an Interior Design business based in Kensington. Fundamentally, we are looking for someone to help with admin duties, everything from answering phone calls, general business paperwork, ordering materials, assist with company marketing material, preparing quotations to meeting our clients.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Travel Sales & Recruitment Consultant – Build Your Own Travel Business, Earn Uncapped Income! Are you passionate about travel and seeking a flexible, rewarding business opportunity? Join us as a Travel Sales & Recruitment Consultant, and start earning money by booking holidays for yourself, family, friends, and clients—all while enjoying the freedom of flexible working hours. This is a commission-only role with uncapped earnings potential, plus the opportunity to build a residual income stream! Your Role: • Plan & Book Travel: Provide clients with personalised travel recommendations, from holidays to weekend getaways, and earn commission on every booking. • Build Your Business: Identify new clients, grow your network, and build long-lasting relationships. • Sales & Outreach: Engage in social media and outbound sales to promote your services and expand your client base. • Earn While You Travel: Book holidays for yourself and others, enjoying travel discounts while earning commissions on every trip. • Recruit & Train: Grow a team of travel agents under your mentorship and earn additional income from their success. • Offer VIP Experiences: Help clients get the best possible deals on travel and add extra value to their trips with insider tips and exclusive offers. What We’re Looking For: • Passionate About Travel: A genuine love for travel and helping others plan their dream holidays. • Self-Motivated: You’re driven to succeed and excited by the opportunity to be your own boss. • Sales-Oriented: You’re comfortable promoting services, engaging in outreach, and converting leads into bookings. • Entrepreneurial Mindset: You’re ready to grow your own business and excited about the potential for long-term success. • Resilient & Goal-Driven: You stay focused and driven, even in the face of challenges. • Tech-Savvy: Confident using social media platforms to promote your business and engage with clients. What We Offer: • Commissions: Earn 8-28% on every holiday booking you make, with up to 80% of commissions going directly to you. • Flexibility: Work part-time, full-time, or in your spare time. You set your own hours, and there are no quotas or targets. • Travel Perks: Access exclusive travel discounts, including up to 80% off on personal holidays, flights, hotels, and more. Travel more and pay less! • Licences & Accreditations: Gain access to industry-standard credentials such as ABTA, ATOL, IATA, and CLIA—legitimising your travel business and giving you the ability to offer clients the best in travel protection and services. • Training & Certifications: Complete free training courses to become a certified travel specialist in various destinations, cruises, or luxury travel sectors. • Marketing & Support: Get your own free personalised website, customisable marketing materials, and ongoing support from a team of experienced travel professionals. • Residual Income: Build your own team of travel agents and earn additional income through recruitment bonuses. • Risk-Free Investment: We offer a 30-day Money Back Guarantee—giving you peace of mind to start your business risk-free. • Proven Business Model: Benefit from a well-established system backed by a company with 30 years of success in the travel industry. Please Note: This is a commission-only role. Your earnings are determined by your effort and performance, with the potential for uncapped income. The role requires a small upfront investment to cover your website, business registration, licences, and administrative fees. You will also have a small monthly administrative fee for business upkeep. However, this opportunity comes with a 30-day Money Back Guarantee, making it a risk-free chance to start your own business in the travel industry. If you’re ready to combine your passion for travel with the freedom of running your own business, apply now and start earning on your terms!