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To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service. conducting carers checks for compliance namely spot checks supervisions appraisals carers team meetings investigations as directed by Green Care senior management to include missed visits, missed medications and carers alleged poor practice
We are seeking an experienced Stores Person to manage deliveries and ensure that equipment and stock are consistently available. The ideal candidate will be responsible for handling goods inwards, maintaining stock control, and coordinating deliveries. Key Responsibilities: - Receive, verify, and record deliveries in the stock control system. - Ensure parts are stored accurately and properly accounted for. - Communicate with suppliers to resolve any delivery or stock discrepancies. - Perform regular stock takes to maintain inventory accuracy. - Pick and prepare products for dispatch; arrange van deliveries or courier services as required. - Provide exceptional service, responding promptly and professionally to customer inquiries. - Keep track of stock levels and notify management when items are running low. - Maintain a clean and organised store environment. Skills and Experience: - Proficient in Microsoft Office and inventory management systems. - Experience in welding or engineering is a plus. - Previous experience working within a stores / warehouse / stock control role. This is a permanent job opportunity, Monday - Friday. For more information, Apply Now
- Provides detailed information to customers on products and prices. - Assist customers to place orders online through social media platforms. - Handle telephone enquiries from prospective customers on behalf of the sales team. - Prepares sales invoices and maintains accurate records and accounts of sales activity. - Address customer complaints or forwards them to relevant member of sales team. - carries out general sales and marketing administrative duties. - Support the Customer Experience team to resolve complex or recurring queries. - Handle customer inquiries via phone calls and emails efficiently. - Generate accurate and timely quotations for clients. - Process sales orders, purchase orders, and handle invoicing.
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
JOB VACANCY Property Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 143 Station Road, Hampton, Middlesex, England, TW12 2AL SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s and Masters Degree in Real Estate Management. Experience in project management will help candidates stand out. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 March 2025 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!
Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.
Job description Role: Amazon Ecommerce Assistant Are you passionate about e-commerce and digital marketing? Do you have previous experience in managing Amazon accounts? We are a leading organisation in the industry, seeking a dynamic and results-driven individual to join their team as an Amazon Ecommerce Assistant. As the Amazon Account Executive, you will play a crucial role in supporting the management and development of our business relationship with Amazon. Your main focus will be to optimise content, manage the product catalogue, and implement effective promotional plans. If you are ready to take on this exciting challenge and work with a team of driven professionals, then this is the perfect opportunity for you! Responsibilities: • Support the writing and publication of optimised content for their Amazon catalogue, ensuring accurate descriptions and imagery. • Conduct regular checks on the catalogue, ensuring that relevant products are listed and obsolete lines are removed. • Collaborate with the Key Account Manager and brand teams to develop and implement strategic promotional plans. • Place appropriate Born to Run (BTR) orders and monitor sell-through to support new product launches and develop sales. • Ensure all new products are listed in the catalogue and coordinate with stock availability. • Continually review keywords across brands/products to refine search optimisation, identify opportunities, and monitor success. • Work with internal teams to ensure smooth order process and fulfilment. Take ownership of all relevant compliance documentation to ensure adherence to Amazon's requirements. • Attend customer meetings, either in-person or online, as required by the Key Account Manager (very occasional travel required) Skills: • Previous e-commerce or marketplace (Amazon) experience is essential. • Experience using Vendor Central and AMS portals is an advantage. • Strong interest in e-commerce and digital marketing. • Excellent written and verbal communication skills with the ability to adapt to different audiences. • Strong understanding of budgets, targets, and product pricing. • Proficiency in analysing sales data and making data-driven recommendations. • Self-motivated and proactive with exceptional organisational skills. • Proficient in Microsoft packages including Excel and PowerPoint. • Knowledge of graphic design is an advantage. Join our team as an Amazon Account Executive and take your career to new heights! Apply now and be a part of a dynamic and innovative organisation that values your skills and offers growth opportunities. We offer a competitive salary package and a vibrant work culture that encourages collaboration and creativity. Don't miss this chance to make a significant impact on the organisation's success. We look forward to receiving your application!
We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.
Job Description: We are seeking an experienced Litigation Solicitor to lead legal proceedings aimed at overturning the liquidation of a company and protecting associated assets. The role involves challenging liquidation, summary judgments, filing counterclaims, and securing injunctions to halt asset sales. Key Responsibilities: - Draft and file applications to rescind liquidation orders and challenge summary judgments. - Obtain injunctions to prevent asset sales and secure ownership rights. - Coordinate with barristers, forensic accountants, and insolvency specialists. - Represent the client in correspondence with courts, liquidators, and opposing counsel. - Manage all litigation aspects, including drafting, evidence preparation, and strategy. ** Education and Professional Qualifications:** ** Essential:** - ** Law Degree (LLB or equivalent):** A recognized undergraduate law degree or a non-law degree followed by a Graduate Diploma in Law (GDL). - ** Legal Practice Course (LPC):** Completion of the LPC (or equivalent for Scotland or other jurisdictions) as part of the solicitor qualification pathway. - ** Qualified Solicitor Status:** Admission to the Roll of Solicitors in England and Wales (or relevant jurisdiction) and possession of a valid practising certificate. Desirable: - Master’s Degree or Specialist Training: An LLM in Commercial Law, Corporate Law, or Insolvency Law to demonstrate advanced knowledge in relevant legal areas. - ** Insolvency Practitioner Qualifications:** Completion of additional certifications, such as the Joint Insolvency Examination Board (JIEB) qualification, though not mandatory, is highly desirable. ** Experience Requirements:** ** Post-Qualification Experience (PQE):** - Minimum 5 years PQE in litigation with a strong focus on corporate insolvency and asset recovery. - Proven track record in handling high-value, complex cases involving summary judgments and injunctions. Technical Skills: - Strong drafting and advocacy skills, particularly for preparing counterclaims, court applications, and injunctions. - Deep knowledge of insolvency law, corporate disputes, and procedural rules under the Civil Procedure Rules (CPR). - Ability to coordinate with barristers, forensic accountants, and other specialists. ** Contract Type:** ** Contract Type: Flexible options available:** - Fixed-Term Contract: Ideal for 6–12 months, renewable based on performance and case outcomes. - Project-Based Contract: Pay-per-project for specific legal actions such as injunctions, counterclaims, or appeals. - Zero-Hours Contract: For as-needed legal consultation and support, especially for urgent filings or hearings. ** Location:** Remote/Hybrid with occasional in-person meetings if necessary. Rate: Competitive and commensurate with experience, with hourly and project-based options
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
The Company: An exciting opportunity for a Fashion Administrator / Sustainability Co-ordinator with strong organisation skills and who is fully PC literate to join a Apparel and Accessories supplier to the UK high street. This is a varied role encompassing administration, stock management and forecasting, customer system administration and is a fantastic company with progression opportunities. The Role: Working alongside the sales, design and merchandising team and ensure all the procedures emanating from the sale to the customer are managed efficiently and effectively. Receiving all the product and sales information from the sales team and producing the final range sheets for each customer. Meticulous attention to detail. Data input Sample administration - assisting in the organisation and filing of samples received from various suppliers and maintaining accurate records. Placing purchase order instructions Checking order confirmations from the suppliers. Assisting Account Co-ordinator’s with all administration requirements as required. Skills Required: Will have worked in a similar role Must have excellent administration and organisational skills to a high level Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred).