Account coordinator jobs in United Kingdom

Fine Art Shipping Account Coordinator. Are you someone with a background in Fine Art Shipping, looking for a new opportunity to grow and develop your skills in the customer service, being the forefront for the global movement of Fine Art and Luxury Goods? Then this role could be for you!.

Project Manager - Small Works Group Metropolitan carry out a wide range of projects which vary between builders work in connection to support our M&E services teams along with fit out projects either as a Main Contractor or as an internal department supporting our M&E teams on larger projects. We also support our framework accounts which carry out a range of smaller BAU / moves and changes projects with over 75% carried out of normal working hours due to the nature of our clients. We require a Small Works Project Manager for our prestigious financial client account who will be responsible for the pricing and overseeing all specialist trade packages, for these smaller works which typically range from £2K to £250K in costs, the Manager will need to ensure that the project is delivered on time, within budget, and to the highest quality standards. This role requires exceptional leadership, programme management, and communication skills to manage both the project team and client expectations effectively. Type of contract: Permanent Department: Fit Out Hours: 45 hours per week – 7:00am – 4:00pm Location: Site based / Office Salary: £Neg Roles & Responsibilities: • Liaison with Account Manager on a regular basis., • Receives pricing documentation from stakeholders and issues to Project Admin / CAD for raising of job number and uploading onto GML tracker / database., • Reviews project scope / surveys and undertake high level initial surveys as required., • If the support of a GML estimator is not required (dictated by size of project generally) issues to various delivery streams including key subcontractors for pricing within an agreed timeline., • Meet sub-contractors / suppliers for surveys as required to assist with pricing., • Receives quotations from suppliers, checks for accuracy, clarifications, exclusions and challenges cost if required – These are all then collated into one central job folder., • Produce small works quotation and issue to the Client team within an agreed timeline., • Assist with cost queries or any project option changes as required with the Client team., • Receive purchase orders and ensure this is communicated to the project coordinator / admin who will issue a job pack instruction to the delivery teams that the project is approved., • Ensure that the site tracker is accurate prior to each weekly meeting., • Attend and update as required from the tracker at a weekly Client & Internal meeting for small works., • Ensure that prior to coming to site each discipline will have an approved permit and assist / support where required (RAMS / H&S documentation and management to be completed)., • Coordinate and arrange all works with each discipline to ensure that works are carried out in a safe and organised manner., • Undertake quality control walk round and implement a snagging schedule prior to handover to ensure a snag free handover, • Walk round with Client / Stakeholders on completion of a project for sign off., • Working collaboratively with other internal management teams -responsibility to ensuring that all internal disciplines / sub-contractors have issued test certification / commissioning / drawings in the client format and project handover sheets all issued through to client with the tracker closed out., • Liaison with the commercial team to ensure timely invoicing and job costings., • Assist and support GML H&S audits and ensure any corrective actions are closed out prior to future audits. Skills: • SMSTS Qualification., • CSCS Card., • Qualified at NVQ L3 or above in their trade., • Experienced user of Microsoft Projects and all Microsoft Software., • Presentable and professional as the role is client facing., • Previous experience of working within a live building on projects and previous experience in pricing small fit out projects up to the value of £250k with multiple contractors., • Ability to summarise scope, qualifications and clarifications as part of cost submissions., • Ability to chair meeting and write minutes., • Live within a one hour commute of Canary Wharf., • Flexibility to work out of hours when required, both of an evening and weekend to set up works., • Demonstratable ability to write RAMS, CPP and organise permits., • Experience In management within the fit-out and interiors sector., • Proven track record of delivering projects for main contractors, ideally in the finance sector., • Strong leadership and problem-solving skills., • Excellent communication and stakeholder management abilities. Benefits: • Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme., • Private Healthcare., • Private Dental Insurance., • Life Insurance., • Pension Scheme., • Length of Service reward scheme., • Tradepoint discount scheme., • Private Financial Advice., • Family-friendly benefits.

Are you ready to take the next step in your professional journey? Were on the hunt for a passionate and driven.Contracts Division, where youll be collaborating with industry leaders across logistics, retail, and manufacturing!.You'll play a key role in sourcing top talent and ensuring our clients re

Production Team to secure timely and successful delivery to our wholesale partners. At order placement, work closely with Account Managers and Design team to review PP sample comments and packaging requirements to ensure smooth transition into production. Wholesale Production Coordinator.

Are you ready to take the next step in your professional journey? Were on the hunt for a passionate and driven.Contracts Division, where youll be collaborating with industry leaders across logistics, retail, and manufacturing!.You'll play a key role in sourcing top talent and ensuring our clients re

Role: Trade Sales Coordinator Contract type: Full Time Salary: £32,000 - 35,000 Location: MG&Co. Studio, London W10 About us MG&Co. is at an exciting point in its growth journey, with ambitious plans to scale our business over the next few years. We are committed to creating thoughtfully crafted, high-quality homewares that bring joy and originality to everyday spaces. As we grow, we’re expanding our passionate team of innovators who are eager to make a lasting impact on the design industry, contributing to a brand that prioritises creativity, quality, and sustainability. We are looking for individuals who thrive in a dynamic, entrepreneurial environment. Joining MG&Co. means gaining an opportunity to grow professionally and take on meaningful challenges as part of a high-energy team dedicated to delivering beautiful, functional, and responsibly made products. The Role We are seeking a Trade Sales Coordinator to take ownership of trade customer activity at MG&Co., managing enquiries from first point of contact through to long-term partnership. This hybrid role combines customer service and sales, ensuring trade clients receive exceptional support while driving business growth. The Trade Sales Coordinator will manage day-to-day trade operations, nurture existing accounts and proactively identify and develop new trade opportunities to strengthen MG&Co.’s trade presence and relationships. Role Summary • Manage all trade and B2B customer service, from first contact to ongoing relationship management., • Separate and focus trade customer service from DTC operations., • Drive trade sales growth through exceptional service and proactive outreach. Key Responsibilities • Ownership of Trade and B2B programme, building existing trade relationships through consistent communication and support., • Act as the main point of contact for all Trade and B2B enquiries, including sales quotes, order processing, product enquiries and sample requests., • Process trade account applications and oversee onboarding., • Input and manage all trade leads within internal CRM system, maintaining detailed records of interactions and follow-ups., • Grow Trade and B2B Customer base through proactive outreach., • Collaborate with marketing and product teams, supporting trade marketing campaigns and communications and providing relevant feedback to inform product development., • Report and analyse sales and outreach, ensuring targets are met and identifying areas of opportunity., • Represent the company at Trade shows and events. Skills & Experience • 2 years experience working in sales and/or customer service within luxury interiors, high-end retail or related industry., • Strong CRM system experience (e.g. HubSpot, Pipedrive, or similar), • Experience with Shopify Plus and customer service platforms, preferably Gorgias., • Excellent written and verbal communication skills., • Organised, detail-oriented, and able to manage multiple accounts simultaneously., • Commercial mindset with a focus on building long-term client relationships., • Confident in outbound communication and business development. Personal Attributes • Warm, professional, and customer-focused, • Proactive problem-solver, • Strong team player who collaborates across departments, • Passion for interiors, retail, and design B Corp Certified When Matilda founded the brand her goal was to create unique and purpose-led products that would stand the test of time. We are proud to now be part of a global community of businesses that meet high standards of social and environmental impact. Benefits of working at MG&Co. • A creative working environment and supportive team culture, • Workplace pension offered through NEST, • 25 day holiday allowance plus bank holidays, • Birthday day off, • Long service holiday entitlement, • Health insurance, • Flexible working hours, • Employee discount, • Free access to well stocked kitchen, • Monthly team yoga, • Quarterly team volunteering days Inclusion statement We recognise the lack of diversity in interior design, and we particularly encourage applications from candidates from black, Asian, ethnic minority and socio-economically disadvantaged backgrounds which are particularly underrepresented in our industry. We are an equal opportunities employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Role is not suitable for applicants based outside of UK. Applications to be made via email to . Please include CV, portfolio and cover letter and quote “Trade Sales Coordinator” in email subject.

Temporary Works Structural Engineer Full Time, Hybrid Greater London and Surrounding (Travel required) We are excited to introduce this brand-new role within the business as we continue to grow, this will be a full time, permanent position and will require travel to national sites. Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations regeneration contracts throughout Great Britain. Overall Purpose of Role: To provide specialist structural engineering expertise in wind loading calculations and temporary works design, assessment, and approval, ensuring safe and compliant temporary structures throughout cladding remediation and construction projects. The role encompasses calculations of the wind loading on structures, and the review of scaffold loads, hoarding designs, and temporary access systems, with particular focus on their interaction with existing buildings and compliance with CDM 2015 regulations. Foster a culture of continuous improvement, accountability, and professional development within the design team, supporting business objectives and client requirements while maintaining the Golden Thread of Information throughout all project phases. Overall responsibilities Lead temporary works design verification and approval processes across multiple projects, ensuring compliance with BS 5975 2019, PAS 8812 2016, and relevant British Standards Champion the Golden Thread of Information, ensuring comprehensive digital documentation and traceability throughout all assigned projects in accordance with Building Safety Act requirements. Maintain professional development and stay current with industry standards and regulations, including emerging guidance on temporary works and Building Safety Regulator Requirements. Contribute to continuous improvement and performance management within the Design Quality function, including mentoring junior engineers, knowledge sharing, and monitoring industry best practices. Appraise, develop, and support direct reports to ensure competency, continuous professional development, and clear understanding of both company and regulatory objectives. Represent temporary works expertise in project, client, and cross-departmental meetings, ensuring clear communication, prompt issue resolution, and alignment with Lawtech's business and safety objectives. Support the department by undertaking ad hoc duties as required and actively contribute towards enhancing performance management within the role of department. Operational responsibilities Temporary Works Assessment Design Scaffold Load Assessment : Review and assess temporary lateral scaffold loads and their structural effects on existing buildings, including comprehensive analysis of superstructure and substructure impacts using current calculation methods Structural Impact Evaluation : Assess the effect of scaffolding and temporary works on individual buildings, external grounds, low-level ancillary buildings, and podium roofs of below-ground car parks, considering both static and dynamic loading scenarios Load Distribution Design : Calculate and specify required spreaders, base plates, and load transfer mechanisms to support scaffold standards and construction hoists, ensuring safe load distribution to existing structures and foundations. Hoarding and Welfare Design Review : Review and approve company hoarding designs and site accommodation structural arrangements in accordance with BS 5975 2019, PAS 8812 2016, and relevant wind loading standards BS EN 1991-1-4. Wind Load Calculation : Calculate wind loading applied to buildings in accordance with the latest Eurocodes (BS EN 1991-1-4), including detailed building zone definition. Produce a complete, clearly structured set of wind load calculations for third-party review, Building Control approval, and Building Safety Regulator submissions. Analyse and document the number of elevations considered for all wind load assessments, ensuring all facades and relevant external features are included per project needs. Incorporate analysis for inset/building recesses, architectural projections, and other features impacting wind load behaviour on both permanent and temporary structures. Undertake wind tunnel or desk-based analyses (as appropriate) to account for funnelling effect, local wind acceleration, and complex boundary phenomena. TG20 21 Compliance : Generate and verify TG20 21 compliance sheets using industry- standard software, ensuring scaffold configurations meet "generally recognised standard" requirements under Work at Height Regulations 2005. Regulatory Compliance and Risk Management CDM 2015 Compliance: Assess and document designer's risk in accordance with CDM Regulations 2015, preparing comprehensive risk assessments, mitigation strategies, and residual risk communications to duty holders. Technical Documentation: Prepare detailed calculations, drawings, and specifications for temporary works installations, maintaining comprehensive records for audit and inspection purposes. Regulatory Compliance: Ensure all temporary works designs meet current British Standards, Building Regulations, Building Safety Act requirements, and HSE guidance. Site Support: Provide technical support during installation, inspection, and removal of temporary works, including attendance at critical construction phases and problem resolution. Project Coordination and Stakeholder Management Facilitate knowledge sharing, promote standardisation, and maintain flexibility for project- specific requirements across the design function. Liaise with clients, consultants, manufacturers, architects, and key stakeholders to deliver efficient, compliant design outcomes. Coordinate with other departments (commercial, health safety, contracts, procurement) to enhance business processes and project quality. Address project or design-related issues through site visits, project inspections, and evidence-based recommendations for resolution. Organise, chair, and participate in design coordination meetings relevant to temporary works and overall project delivery. Maintain current knowledge of British and European standards, Building Regulations, and safety requirements, ensuring continuous professional development for self and team members. Collaborate with: All departments within the company Building Control / BSR Planning Clients and Consultants All Stakeholders involved in projects Skills Essential Qualifications : BEng/MEng in Civil or Structural Engineering Chartered Engineer CEng with ICE or IStructE MSc in Temporary Works and Construction Method Engineering CITB Temporary Works Coordinator certification Additional professional development courses in temporary works Current CSCS (Black card Professional level) Comprehensive knowledge of BS 5975 2019 Temporary Works Code of Practice. Comprehensive knowledge of PAS 8812:2016 Temporary Works Application of European Standards in design. Guide Thorough understanding of CDM Regulations 2015 designer duties and risk assessment procedures Proficiency in structural analysis software ( STAAD.Pro , SAP2000, Robot). Detailed experience in wind loading calculations for complex building geometries, including facade zone differentiation, funnelling effects, and analysis for Building Control submission.

Job Title: Production Manager Reporting to: Head of Production Location: Hammersmith, London Overview: Responsible for overseeing the production of the RTW line, ensuring production runs smoothly and the Critical path is respected. The Production Manager is also in charge of the day-to-day management of the suppliers and manufacturers, securing the price negotiation, the quality, as well as the delivery to the warehouse in due time. Production Planning and Supplier Management: • Plan and manage the RTW production schedule from final sales to delivery, covering both CMT and Fully Factored products, • Maintain a deep understanding of all product categories, including outerwear, tailoring, knitwear, jersey, leather, denim and wovens — to ensure consistent execution and quality across the brand’s full range., • Oversee factory timelines and continuously strive to achieve and improve seasonal deliveries ensuring deadlines are met, without compromising quality or craftsmanship., • Continuously identify, source, and onboard new suppliers to strengthen and diversify the brand’s supply base, ensuring access to the highest quality craftsmanship and innovation., • Build and maintain strong relationships with all suppliers through regular communication and on-site visits to monitor production progress, • Negotiate raw material costs (trims) and confirm pricing with suppliers to maintain and improve required margins., • Raise and manage all raw material (trim) orders and coordinate all ‘factory to supply’ trims with manufacturers., • Develop and maintain seasonal delivery trackers, ensuring they are updated daily and used to monitor progress against timelines, • Work closely with the Technical team to identify pattern priorities and ensure timely production launches, • Collaborate with the Quality Control Manager to identify styles requiring enhanced QC processes (e.g., 100% inspection or on-site visits)., • Attend seasonal production fittings and liaise with Technical and QC teams at PPS/QC stages to secure early and smooth deliveries, • Oversee the Production Coordinator and Production Intern, managing workload and priorities in alignment with the Head of Production., • Proactively resolve production issues in collaboration with internal teams and suppliers, • Liaise closely with the Accounts department to ensure timely payments, preventing any delays in shipment or release of goods., • Report weekly to the Head of Production on the delivery schedule Compliance and Sustainability: • Manage the company’s Sedex account, acting as the main point of contact for all related activities., • Ensure all manufacturing partners are onboarded, maintain active Sedex memberships, and update compliance documentation as required., • Regularly evaluate supplier performance to ensure compliance with company standards, sustainability objectives and delivery excellence, taking corrective actions where needed, • Continuously review and enhance production processes, implementing best practices for luxury garment manufacturing and responsible sourcing Operational and Systems Management: • Ensure all pricing information is accurate and updated in internal systems., • Manage inventory levels of raw materials and coordinate timely material deliveries to align with production timelines., • Maintain all systems (e.g., Zedonk / ERP) with accurate, real-time data., • Create and manage all seasonal production and delivery trackers, ensuring they are consistently maintained and reflect the latest updates, • Liaise with the Logistics department and the Warehouse team on a regular bases in regards to bulk shipments. Essential Skills & Requirements: • Minimum of 5 years experience in a similar role, • Experience and understanding of the lifecycle of Product, • Exceptional attention to detail and efficiency, • Knowledge of both Fully Factored and CMT production is essential, • Exceptional organizational and communication skills., • Strong technical understanding of garment construction and materials., • Proven ability to manage multiple suppliers, timelines, and priorities effectively., • Hands-on approach, with a proactive mindset and meticulous attention to detail., • Proficient in Excel and Google Sheets

Are you a multitasker looking for your next challenge and ready to drive project management efficiency in a buzzy digital agency? Key details • Digital Project Coordinator, £30k, • Hybrid working - 3 days in our Angel office, • Minimum of 1 year relevant experience, • Digital agency working in the Hospitality, Travel, Food & Drink and Entertainment sectors Who we are At Propeller, we're more than just a digital agency, we're passionate individuals who love what we do. We're dedicated to delivering exceptional results for our clients by helping them capture digital attention and turn that attention into more conversions, engagement, and bookings. Key responsibilities • Organise and attend client meetings, including preparing agendas, capturing minutes, and maintaining action logs., • Create and manage client documentation such as project decks, requirements, trackers, content specs, and presentations., • Collaborate closely with our Studio Team, ensuring clear communication on workflows and expectations., • Coordinate internal resource scheduling to optimise team allocation and delivery timelines., • Prepare project documentation and task logging, • Track and report on project health, including budgets, timelines, risks, and scope., • Provide regular project status updates and escalations to the Head of Project Delivery., • Support weekly client budget reporting., • Assist the account management team with brief creation, client requests, and CMS tasks. Benefits: • 25 days’ annual leave, excluding public holidays, • £500 annual wellbeing budget for you to spend as you see fit, • Hybrid working, • Regular social events and after work drinks, • Treats on your birthday & at Christmas If you've got great organisational skills, we'd love to hear from you!

Job Title: CRM Admin & Operations Coordinator - NetBet Location: Hybrid/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licences from across the world including MGA, UK, Germany, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Role Overview: The CRM Admin & Operations Coordinator is responsible for the administration, oversight, and smooth running of the company’s CRM platforms and integrations, with a focus on Optimove, loyalty systems, and third-party providers such as Infobip, SendGrid, Braze, and Smartico. This role is primarily administrative in nature, ensuring accurate campaign setup, compliance, and platform integrity, while acting as a bridge between CRM Executives, account managers, compliance teams, and development where required. Duties and Responsibilities: • Maintain day-to-day administration of the Optimove platform and connected CRM systems., • Monitor campaign and target group setups, ensuring accuracy and consistency., • Perform spot checks on platform data and campaign workflows to maintain integrity., • Support CRM Executives with campaign setup issues, escalating to providers or developers when necessary., • Facilitate testing and rollout of new platform features, ensuring proper communication to the team., • Organize and facilitate training for new features and tools alongside the CRM Manager., • Coordinate integrations and ongoing relationships with third-party CRM service providers (Infobip, SendGrid, Braze, Smartico)., • Act as the administrative point of contact for providers, escalating technical issues through development teams where needed., • Manage workflows and spot checks to ensure providers are operating in line with business and regulatory expectations., • Coordinate with Compliance and CRM Executives to review, approve, or escalate concerns around campaign content., • Maintain documentation and audit trails for approvals and sign-offs as required by the regulator., • Conduct spot checks and QA on campaign setups, promotions, and provider integrations., • Manage and maintain a Jira board to track issues, workflows, and progress., • Identify and highlight gaps in processes or system releases, escalating where needed., • Assist with bug reporting and issue tracking in Jira, ensuring proper escalation and follow-up until resolution., • Provide reporting on compliance sign-offs, campaign QA results, and operational performance to the CRM Manager. Person Specifications: • 3–5 years’ experience in CRM operations, marketing administration, or compliance-related CRM roles (iGaming experience strongly preferred)., • Strong knowledge of CRM platforms, loyalty systems, and campaign administration., • Experience with Optimove and third-party CRM integrations (Infobip, SendGrid, Braze, Smartico) desirable., • Excellent organizational skills with attention to detail and accuracy., • Strong communication skills for liaising with compliance, providers, and internal stakeholders., • Proficient in Jira or similar workflow/ticketing systems., • Demonstrated accountability, with the ability to own processes through to resolution., • Proactive and persistent in chasing resolutions; self-starter with ability to work independently. “GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. For more information on how we protect your personal data and process your application, please see our Recruitment Privacy Notice.’

Customer Service & Order Management Coordinator Department: Supply Chain & Operations Reporting to: Head of Merchandising & Planning Location: UK ABOUT FABLE AND MANE Fable and Mane is an innovative, dynamic, and modern hair care brand inspired by ancient Indian beauty secrets, using performance-led, potent ingredients in all its formulas. Created by two entrepreneurial siblings, Akash & Nikita Mehta, Fable & Mane has taken the beauty world by storm, revolutionising the hair care category to become one of the best-selling brands in Sephora. What is it like to work at Fable and Mane? We disrupt as we do, constantly challenging norms to bring fresh ideas to life. We are free to play, fostering creativity and innovation in everything we do. Our empathy unites us, building strong connections within our team and with our community. Our heritage fuels our future, blending ancient wisdom with modern practices to inspire and drive our success. Together, we’re crafting an inclusive space where everyone’s story matters, and where we push each other to grow every day. ABOUT THE ROLE As Customer Service & Order Management Coordinator you will: • Build and maintain strong relationships with Key accounts, ensuring orders are delivered accurately and within a timely manner., • Lead the end-to-end global order management process for B2B and B2C channels and customer base., • Collaborate closely with Commercial, Marketing, and Finance teams to align stock flow with brand strategy., • Analyse performance, identify risks and opportunities, and ensure operational efficiency across all global markets. WHAT YOU’LL DELIVER This will include but not limited to: Customer Service • Responsible for management of global orders for all retailers in NA, UK, ME, India and future regions, including digital channels like Amazon B2B orders. Ensuring orders are processed on time and meet forecasts; pricing, quantity, timing per customer., • Understand global and regional requirements for each customer and proactively highlights any risks based on inventory, shelf life, or not meeting financial objectives., • Partner with Marketing Team to support key activities including activations, Mailers, Holidays, and special events., • Partner with Accounts to translate orders to invoices for on time and accurate payments., • Point of contact for all order management queries, from creation through to order fulfilment ensuring 98%+ on-time delivery, • Maintain order tracker, updating weekly to capture stock shipped, order dispatch dates and highlighting any risk to supply or customer service., • Responsible for weekly order status connects with internal teams providing reports for weekly/monthly/quarterly/annual actuals vs forecasts., • Provide troubleshooting assistance for customer orders and relevant problems while understanding best practices for shipping to key international regions., • Respond to specific customers’ requests to ensure excellent customer service and customer experience. Stock & Inventory Management • Daily stock level monitoring across US, UK, and EU ensuring 95%+ product availability, • Support Head of Merchandising on weekly stock replenishment plans by market ensuring optimal inventory levels aligned to sales velocity., • Weekly inbound stock tracking reports identifying shortages, damages, and delivery variances with resolution plans., • Support Head of Merchandising by highlighting risk and opportunity assessments flagging supply constraints, overstock situations, and market trends., • Work with supply team to strategize excess stock clearance plans including markdowns, promotional recommendations, and liquidation timelines., • Stay up-to-date with new products and launches. Supply Chain & Logistics Operations • Monthly 3PL performance scorecards tracking KPIs (order accuracy, fulfilment speed, damage rates)., • Ensure all fulfilment KPI’s and SLA’s are met to the required standard, • Work with Head of Merchandising to improve dispatch (WH+ Shared) KPIs (dispatch time, % non-ships % inc. shipments, returns processing time), • Oversee RTV process, • Resolution and communication of issues raised by transportation, logistics, imports/exports and customs, escalating where required, • Liaise with warehouse logistics supporting with upcoming product launches including samples, GWP, • Assist efficiency of 3PLs (goods receiving, stock rotation, inventory), taking an active role in cooperation with Supply and Demand teams, • Weekly outbound logistics coordination across D2C, B2B, and retail channels., • Assist with supplier batch-code management Reporting & Documentation • Responsible for daily and monthly departmental reporting on weekly orders statuses, • Supplier invoice tracking and approval ensuring on-time payment and preventing supply disruptions., • Organise relevant import export documentation with Suppliers and Freight Forwarders, • Intercompany shipment documentation including commercial invoices, customs paperwork, and transfer pricing records., • Vendor onboarding packages including relationship setup, system integration, and performance baseline establishment., • Responsible for maintaining database and providing all required information to commercial team for all products, sets, samples, gifts with purchases, required for retailer forms. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree, • 3+ years’ experience in customer service, order management, account management or logistics., • Strong Excel and ERP skills (SAP preferred)., • Experience managing B2B & B2C global orders and 3PL partners., • Excellent communication, organisation, and problem-solving skills.

Internal Recruitment Coordinator – Temporary Staffing - Dual Management About the Role We're looking for an experienced Recruitment Consultant to join our busy Dual Management team, managing the recruitment and deployment of temporary staff across our portfolio of prestigious residential buildings in London and beyond. This is a high-volume, fast-moving role where you'll be the vital link between our Account Managers, clients, and a large bank of temporary concierges, cleaners, and security guards. If you thrive under pressure, love the buzz of filling shifts, and have a knack for keeping dozens of balls in the air at once, we want to hear from you. What You'll Be Doing Recruitment & Staffing: • Source, interview, and onboard temporary concierges, cleaners, and security guards, • Build and maintain a reliable bank of quality temporary workers, • Match the right people to the right roles based on skills, location, and availability, • Ensure all workers have the necessary compliance checks and documentation Shift Management & Coordination: • Book temps into shifts across multiple sites daily, • Manage last-minute cover requests and emergency staff shortages, • Monitor attendance and chase no-shows, • Handle multiple bookings simultaneously while maintaining accuracy, • Keep on top of timesheets and ensure workers are paid correctly and on time Relationship Management: • Work closely with Account Managers to understand site requirements, • Liaise with external clients to fill their staffing needs, • Build strong relationships with your temporary workers to encourage reliability, • Handle worker queries, concerns, and feedback professionally, • Be the go-to person when issues arise on site What We're Looking For Essential: • Proven experience managing a large volume of temporary workers (ideally 50+ at any one time), • Background in recruitment coordination, hospitality staffing, event staffing, or similar high-volume temp environments, • Experience with shift booking systems and managing complex rotas, • Exceptional organisational skills – you can handle multiple urgent requests without losing track, • Calm under pressure when dealing with last-minute changes and emergencies, • Strong communication skills – you'll be on the phone and emailing constantly, • A proactive problem-solver who doesn't need their hand held Desirable: • Experience recruiting for hospitality, facilities management, or property services, • Understanding of the London residential property sector You Might Be: • A Recruitment Coordinator from an agency managing high-volume temporary placements, • A Hospitality Recruiter used to filling shifts across multiple venues, • An Events Staffing Coordinator looking for a more permanent, stable role, • A Facilities Coordinator with recruitment and staff deployment experience What's In It For You? • Join a supportive, collaborative team that genuinely appreciates what you do, • Be part of a rapidly expanding division with real career progression opportunities, • Variety in your day – no two days are ever the same, • Work with interesting properties and professional clients, • Autonomy to build relationships and manage your bank your way, • A role where you'll genuinely make a difference every single day, • Competitive commission structure and comprehensive benefits package

We’re looking for a proactive and detail driven Merchandise Operations Coordinator to join our growing Merchandise team at Paradise. You’ll help deliver global merchandise projects for theme parks, live experiences, festivals and event retail supporting campaigns for some of the world’s most recognisable entertainment IPs. Working across supplier quotes and communications through to freight partners and logistics admin, you’ll play a key role in keeping projects moving and ensuring key details are tracked and accurate. Paradise: Paradise is a full-service agency working across Merchandise, Brand, Experience and Social. The Merchandise department designs, sources, and delivers high quality branded merchandise for clients around the world, working on gift shops retail ranges for live experiences and themed attractions. No heavy layers, no egos – just great people making great things. Our studio is based in Covent Garden. Things you’ll love: • Supplier & Quote Admin, • Taking supplier quotes, convert them into internal cost templates (USD ⇄ GBP, freight/duty add-ons etc), • Maintaining and updating project trackers and spreadsheets, Issue and track order acknowledgments and purchase orders, ensuring accuracy and consistency across all digital folders., • Working closely with project managers and account teams to ensure order delivery and logistics are aligned with project timelines., • Building operational relationships, managing day-to-day communications and follow-ups., • Freight & Logistics Support, • Owning day-to-day tracking of shipments from factory to destination; liaise with freight forwarders and couriers., • Preparing and verifying commercial invoices, packing lists, delivery manifests, for international customs documentation., • Keeping track of ETAs, PODs, and ensure delivery status’ updated; raise any flags where needed, • Researching and presenting HS codes checking duty and tariff percentages for shipments, • Ensuring all product, carton, and shipment data is correctly filed and accessible. Things we love: • Those with 2+ years’ experience in operations support, production administration, logistics coordination, or similar, • Highly organised team players, with strong Excel/ Google Sheets skills (comfortable with formulas, conversions, and data tracking), • Excellent communicators able to liaise with overseas suppliers, freight partners, and internal teams, • Friendly, collaborative team players, calm under pressure and able to balance multiple projects simultaneously, • Those interested in merchandise, sourcing, logistics, and import/export and looking to join a vibrant, dynamic agency. Culture & Lifestyle: • #ParadiseChristmas - our yearly Christmas trip, • #ParadiseSummerAwayDay - our annual H2 kick-off and Summer Away Day, • #ParadiseBar - our in-house bar, re-stocked weekly, • #Walk&Talks - open-door chats and ongoing development, • Commission - 10% commission available to all staff for new business you bring in, • Industry tickets - festivals, gigs, events, client invitations, and networking/growth opportunities, • Plus: a small but mighty team, big ideas, real impact; space to grow and shape your role; a supportive, flexible environment where initiative is valued and collaboration is everything. Job Details: Location: Covent Garden. Monday-Thursday in-studio + WFH Fridays Reports to: Merchandise Production Manager Type: Full-time Salary: £32,000 How to apply: Please email your CV & portfolio to . • Please note: due to the volume of applications, we’ll only be able to respond to candidates moving forward to interview stages.

The ideal Account Manager / Regional Account Manager / Inside Sales Executive / Sales Executive will have experience in sales / supporting a sales team with inbound and outbound enquiries. Inside Sales Executive / Sales Coordinator / Account Executive / Regional Account Manager / Sales Executive to

: Lisbon | London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Alumni & Career Services (A&CS) function at BCG empowers our people beyond their BCG journey and unlocks long-term value for BCG by delivering world-class support to graduating talents and fostering meaningful lifelong connections with alumni. We aim to build the most trusted and impactful alumni and talent ecosystem in the industry, that will strengthen affiliation, fuel careers, and drive lasting advocacy and value for the BCG community. You will work at the forefront of technology and value impact, driving Value Creation in Alumni engagement while also coordinating the A&CS technology enablement portfolio. • Technology Liaison & Program Enablement, • You will partner with product and technology teams to align on platform strategies and roadmaps across A&CS tools and integrations. Your focus will be on enabling priority initiatives such as segmentation and reporting, AI-assisted outreach and engagement, job-matching for graduating talents and alumni, and impact monitoring., • You will translate the integrated A&CS vision into clear business requirements, facilitate prioritization with the Product Team to support their annual business review (ABR), and ensure alignment and execution in partnership with technology and business stakeholders., • You will lead the Global Alumni and Career Services Product Senior Specialist to ensure successful execution of the above priorities., • Value You will proactively support the broader Value Creation stream by identifying and enhancing opportunities to deliver meaningful impact from alumni. This includes supporting programs to drive Alumni-Influenced-Wins, activating the agenda of our Managing Director & Partners, and other senior Account and Practice Area leaders, and stepping into priority initiatives as needed to ensure alignment between technology capabilities and broader alumni engagement and career services objectives. Key responsibilities include: • Cross-functional alignment: Collaborate closely with regional counterparts to understand unique needs and complexities, ensuring regional and system perspectives are reflected in solution design and delivery., • Stakeholder engagement: Build trust and drive alignment across Client and Marketing/MarTech teams; engage senior stakeholders in Finance/Tech leadership to secure alignment and funding for prioritized initiatives., • Documentation and standardization: Baseline existing assets and processes to develop and publish living documentation (e.g., data dictionary, process maps, decision rights, playbooks) to clarify refreshed processes and accelerate future enhancements., • Change enablement: Prepare leaders and teams across functions for new capabilities and process changes; ensure clear communication of rationale and value to drive adoption and impact., • Value creation: Identify and enhance opportunities to mobilize at scale BCG MDPs, CCOs, and PAs in driving alumni value, developing scalable programs and initiatives across regions. Working with the A&CS global team, you will act as a bridge between Business Services Team functions, client team leadership, and tech leadership. This description reflects present priorities and may evolve. You may take on other high-impact initiatives to further support the Value Creation and Program Enablement streams of the A&CS function as the vision scales. You're good at: • Program and project management: Driving cross-functional initiatives with exceptional prioritization, coordination, and alignment across diverse stakeholders to drive towards A& CS product improvements., • Influence investment cases: Propose to product teams and functional partners technology and experience improvements through data-driven insights, clear communication, and collaborative decision-making; able to frame investment cases for senior forums (e.g., Annual Business Review)., • Proactive team player: Taking ownership, anticipating needs, and supporting others with a low-ego, high-trust approach., • Effective prioritization: Juggling multiple priorities with strong organization and time management; staying calm and focused under pressure., • Analytical and data fluency: Leveraging data and technology insights to inform prioritization and measure impact, in collaboration with the product owners who will lead the hands-on in development., • Matrixed organization leadership: Influencing senior stakeholders across client, marketing, HR, data/analytics, and the product development teams to ensure alignment and progress, • Change management and communication: Preparing leaders and teams across multiple functions and geographies for new capabilities, telling a clear, compelling story to drive adoption and deployment at scale., • Apprenticeship and people development: Manage and coach a Coordinator or Specialist as direct report. Co-develop clear developmental goals and provide frequent, iterative feedback on deliverables, and drive performance reviews and coverage continuity. What You'll Bring • Bachelor’s degree required; advanced degree (MBA or similar) preferred., • At least 3–5 years’ experience in management consulting/client-facing professional services (preferred), or at least 6 years’ experience in program/project management or alumni relations, • Demonstrated success driving business and operational improvements through structured stakeholder engagement, persuasive business cases, and strategic planning with senior leadership., • Strong project management and change enablement skills., • Experience and passion in people topics is a plus. Who You'll Work With • Global A&CS leadership, • Global A&CS team, • Regional A&CS leadership and team, • Client product team, marketing technology team, HR technology team, • Other BCG functions (e.g., Talent Acquisition, Career Development, Learning & Development), • Select external partners e.g., platform vendors, contractors Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

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