Telephone jobs in United Kingdom

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

Contract & Partnership Officer – Housing Contract: 4 months (with potential extension) Location: Multiple sites – travel required Working Pattern: • Minimum 4 days per week on site (office / schemes) Full UK driving licence and access to own vehicle is essential This role requires regular travel between offices and housing schemes (at least 4 times per week) About the Role Aatom Recruitment is currently working on behalf of a local authority to recruit a Contract & Partnership Officer – Housing on a fixed-term contract. This is a highly visible, customer-facing role within the Supported Housing and Partnerships portfolio, focused on delivering intensive housing management services and managing relationships with managing agents and support providers. You will play a key role in ensuring high-quality services for vulnerable residents and sustaining safe, thriving communities. Our Vision & Values Our vision is to create communities where everyone has a safe home in a place they are proud to live. Residents are at the heart of everything we do, and we use our scale and local presence to drive positive change. All colleagues are expected to demonstrate commitment to our HEART values through their behaviours and actions: • Honest, • Efficient, • Accountable, • Respectful, • Act with openness, authenticity, and transparency, • Work collaboratively to improve services and deliver value for money, • Take ownership of outcomes and personal accountability, • Embrace diversity and place residents, colleagues, and partners at the heart of everything you do You will act as the principal point of contact for Managing Agents, managing contracts, relationships, and performance to ensure vulnerable residents receive high-quality services that support tenancy sustainment. This role requires a strong on-site presence and regular travel between offices and schemes. Key Responsibilities Principal Accountabilities include: • Deliver a customer-focused service aligned to organisational values, policies, legislation, and best practice, • Provide intensive housing management to residents with support needs, working closely with support providers, commissioners, and partner agencies, • Manage voids, including:, • Pre-void inspections, • Referrals and applicant suitability assessments, • Risk assessments, affordability checks, and tenancy fraud checks, • Viewings, sign-ups, CORE completion, and system updates, • Investigate and manage tenancy breaches using informal and formal interventions, including:, • ASB, debt, nuisance, or criminal activity, • Issuing notices, liaising with solicitors, preparing court papers, • Attending court hearings and managing evictions where required, • Conduct regular property inspections (minimum fortnightly) across supported housing schemes, including:, • Health & Safety inspections, • Fire drills, call point testing, legionella checks, • Manage complex cases involving safeguarding, capacity concerns, and support needs, focusing on tenancy sustainment, • Hold quarterly liaison meetings with support providers, commissioners, and partners to review SLAs and performance, • Escalate concerns regarding support provision and follow safeguarding protocols where appropriate, • Support compliance activities, including access for:, • Repairs, gas servicing, electrical checks, PAT testing, • Fire Risk Assessment actions within set timescales, • Work collaboratively with property teams on planned and cyclical works, • Respond to complaints and resident feedback, supporting continuous service improvementEssential Requirements, • Demonstrable experience working in supported housing or housing-related support environments, • Proven experience in customer-facing roles with a strong focus on customer satisfaction, • Experience managing relationships with partner or managing agents, including performance monitoring and negotiation, • Knowledge of housing management, property management, and Health & Safety legislation, • Experience supporting or managing projects, • Full UK driving licence and access to own vehicle (essential)Skills & Competencies, • Strong communication skills (written, verbal, face-to-face, and telephone) using customer-friendly language, • Excellent negotiation and influencing skills, • Highly organised, with the ability to prioritise and meet deadlines, • Able to work under pressure with minimal supervision, • Meticulous attention to detail and quality, • Strong problem-solving mindset with a proactive, “can-do” approach, • Ability to work collaboratively with internal teams and external partners, • Willingness to learn and engage in ongoing professional development, • Minimum of 5 GCSEs (or equivalent)

This position presents an outstanding opportunity for you to contribute within a knowledgeable and supportive environment where your technical acumen and interpersonal abilities will be highly esteemed. A collaborative setting, this appointment offers an ideal platform for your continued growth within a respected institution. IT HELPDESK SUPPORT Salary: £220/PD PAYELocation: London This position presents an outstanding opportunity for you to contribute within a knowledgeable and supportive environment where your technical acumen and interpersonal abilities will be highly esteemed. A collaborative setting, this appointment offers an ideal platform for your continued growth within a respected institution. What you'll do: In the capacity of IT Helpdesk Support, you will assume a pivotal function in safeguarding the uninterrupted operation of all installed application hardware and software products. Your daily undertakings will encompass responding efficiently to user enquiries via telephone, offering expert guidance and resolutions that foster optimal customer satisfaction. You will alternate between designated shifts alongside a committed team, thereby ensuring continuous IT support coverage throughout the organisation. By leveraging advanced network management tools, you will proactively oversee system performance and address LAN-related matters before they affect users. Your dedication to clear communication will facilitate effective change management processes whilst your meticulous attention ensures all incidents are thoroughly tracked from inception through resolution. Success in this role is predicated upon your ability to collaborate harmoniously with colleagues, escalate complex issues judiciously, maintain comprehensive documentation in accordance with company standards, and consistently deliver exemplary support that upholds the organisation's reputation for excellence. What you bring:* Demonstrated experience in providing first-line IT helpdesk support within a large-scale or corporate environment where teamwork is paramount.* Proven ability to interpret technical enquiries accurately and resolve them efficiently using refined problem-solving skills in a collaborative context.* Familiarity with help desk network management tools for monitoring LAN-related end user concerns is highly desirable.* Excellent verbal communication skills with the capacity to adapt messaging appropriately for varied audiences whilst remaining polite and considerate at all times.* Experience working within structured shift patterns or willingness to participate in rotating shifts as part of a supportive team ethos.* Ability to adhere rigorously to established methodologies, standards, policies, and procedures with scrupulous attention when documenting incidents or changes.* Track record of escalating unresolved or complex issues appropriately according to organisational protocols in order to preserve service quality.* Commitment to delivering cost-effective solutions that prioritise customer satisfaction without compromising on quality or compliance requirements.* Willingness to contribute constructive feedback and ideas aimed at continually enhancing performance within an inclusive team environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Purpose of Job: Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required. Main Duties: 1.To be responsible for the efficient and sensitive letting and pre letting of both Council and Housing Association properties. 2.To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed 3.To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate. 4.To preparing reports and undertaking special projects and investigations as required. 5.To responding to correspondence, including Members’ casework and enquiries from other services, agencies and Senior Managers. 6.To preparing reports for consideration ant the Case Review Panel and administering and monitoring the appeals system. 7.To provide detailed housing advice to the public on the various means that are available to resolve their housing problems.Dealing with and taking action on telephone enquiries and liaising with other departments, authorities and external agencies as required. 8.To supply information and statistics including, details of the rehousing activity in the post holder’s area of work. 9.To attend meetings relevant to the post holder’s area of work as required. 10.To ensuring that the administrative procedures relating to offer process are efficiently completed. To make good and proper use of the Council’s IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.12. To assess housing applications and verify applicants circumstances, with regards to Housing Legislation, Council Policy and Procedures Lettings Officer Lettings Officer Lettings Officer Lettings Officer Lettings Officer Lettings Officer

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team.This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: £22-23 PAYELine Management: NoneWorking Pattern: Hybrid (Minimum 3 days office-based)Role OverviewThe Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: • Housing Act 1996 (Part VII as amended), • Homelessness Reduction Act 2017, • The Homelessness Code of Guidance, • Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation.Key ResponsibilitiesHousing Advice & Prevention, • Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication., • Conduct comprehensive housing options interviews in a person-centred manner., • Create, implement and review Personal Housing Plans., • Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Homelessness Decision Making, • Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended)., • Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate., • Accept, refuse or discharge duties in line with legislation, guidance and case law., • Issue fully reasoned and legally compliant decision letters within statutory timescales.Case & Caseload Management, • Proactively manage a varied caseload through continuous assessment and review., • Ensure accurate and timely case recording across all relevant systems., • Maintain detailed file notes and ensure statutory notifications are issued correctly.Temporary Accommodation & Affordability, • Undertake affordability assessments., • Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations.Housing Register & Allocations, • Assess applications to join the housing register., • Verify evidence and determine priority in accordance with the allocations scheme.Safeguarding & Risk Management, • Carry out safeguarding and risk assessments for vulnerable applicants., • Escalate concerns in line with child and adult protection procedures.Legal & Review Work, • Assist with statutory reviews under the Housing Act 1996., • Support responses to legal challenges including County Court appeals and Judicial Reviews., • Liaise with Legal Services and attend court where required.Partnership Working, • Work collaboratively with internal departments and external partners., • Refer cases to appropriate agencies and attend case conferences as necessary., • Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected.About YouWe are seeking a driven and technically competent housing professional with:, • Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017., • Experience assessing and determining homelessness applications., • Ability to interpret and apply complex legislation and case law., • Experience managing a demanding caseload with minimal supervision., • Strong written skills with the ability to draft legally defensible decision letters., • Confidence in conducting interviews and making evidence-based decisions., • Experience working within a performance-driven environment., • Excellent partnership and stakeholder engagement skills.Core Competencies, • Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions., • Critical thinking: Evidence-based decision-making using analytical reasoning., • Creativity: Applying innovative approaches to prevent homelessness and improve outcomes., • People-focused approach: Strong interpersonal capability and collaborative working style., • Emotional intelligence: Managing sensitive conversations with empathy and professionalism., • Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations., • Negotiation: Influencing outcomes with landlords, partners and stakeholders., • Service excellence: Commitment to delivering high standards of customer care., • Cognitive flexibility: Ability to adapt to legislative change and service transformation.Why Apply?This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes.Apply now for the Housing Solutions role.

Step Into a Career-Defining Role with One of Fintech’s Rising Stars Are you a hands-on QA Testing Engineer, with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we’re not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing EngineerEpsom, Surrey HQ Hybrid or Remote Working£30,000Plus BenefitsFull time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules.• Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases.• Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software.• Confident testing complex, multi-step workflows, including state and time-based logic.• Strong attention to detail, especially with figures and records.• Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data).• Familiarity with test automation principles and automatable scenarios.• Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs.• Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Homecare Care Coordinator - Tower Hamlets £30k depending on experience We have a fabulous opportunity for a Care Coordinator to join our well- established Homecare Service covering the vibrant Tower Hamlets area of East London. You will need to have experience within a Home Care setting as a Care Co-ordinator and passionate about providing the highest quality care to our service users and are ready for the next step then this could be the right fit for you. What you can expect: · Salary: Up to £30k (depending on experience) · 8:30am – 5:00pm, Monday to Friday, plus on call as per the rota every 6 or 7 weeks. Main responsibilities as Homecare Care Coordinator: • Proactively managing new care package referrals, • The allocation of Homecare care workers rota’s and workloads on the electronic management system, • Matching care workers to service users based on care need, skills, experience, and personalities., • To maintain effective links and communication with local authority teams, care workers, service users, relatives and other relevant stakeholders., • Following up on any concerns raised by care workers and liaising/referring to appropriate professionals, including GP’s, OT's and DN's, • Ensuring care workers are appropriately trained and able to carry out their duties and responsibilities effectively and sensitively., • Maintaining efficient administrative systems and records., • To implement and monitor all care packages and care plans as detailed within individual service agreements, • To record and report any complaints whilst ensuring that all quality standards, complaints and comments are dealt with promptly., • To deal with emergencies arising from the service, • To manage the homecare service and staff in accordance with the organisations aims and objectives, policies and procedures., • To assist in reviews of all Homecare care worker inductions and training needs on a regular basis to meet the annual training requirements., • To monitor and record absence for allocated staff., • To carry out regular supervision and monitoring of Homecare care workers in line with the service’s registration requirements., • To provide an emergency ‘On Call’ service as per rota, • Previous experience working as a Care Coordinator is a desirable requirement or considerable experience within Home Care., • Understanding of CQC regulations and requirements., • Excellent IT skills and competency in Microsoft Office packages as well as data bases or people rostering systems., • Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data., • Ability to work under pressure with changing demands that require you to be responsive and flexible., • Excellent people skills with the ability to provide an exceptional level of service., • 28 Days holiday including bank holidays, • £325 per week when supporting on-call, • 45p per mile mileage reimbursement, • A Business Parking Permit, allowing you to park more easily in the community, • Up to 50% enhancement to pay on bank holidays*, • DBS certificate paid by Excelcare*, • Contributory pension scheme, • Annual salary review, • Refer a Friend Scheme rewarding up to £500 for every person you refer*, • Comprehensive induction programme, • Employee of the month scheme- £100 for outstanding contribution, • Free learning and development, with opportunities for progression, • Terms and conditions apply Are you passionate when it comes to delivering exceptional care and support for people cared for at home, with a drive for continued improvement and development? If so, then this could be the right fit for you. Please apply on-line today – we are waiting to hear from you.

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers., • Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT., • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations., • Provide on-site technical support at clients’ premises where necessary., • Adhere to defined KPIs and meet the expected SLAs., • Consistently contribute to and update documentation., • On-board and off-board users., • Monitor backups daily and report on any issues that arise. Key Skills & Experience • Minimum 1 years’ experience in a Helpdesk IT support environment, • Experience with support of Windows Desktop OS, • Good working knowledge of PC, laptop and printer hardware, • Good working knowledge of the full MS Office suite, • Basic knowledge of IT networking and cabling, • Excellent telephone manner with good interpersonal and communication skills, • Demonstrable problem-solving skills with a logical train of thought Benefits • 28 days holiday (including Bank Holidays), • Paid study leave, • Hybrid working (office-based/remote), • Performance-related bonus scheme (paid twice yearly), • Excellent training and financial support for industry certifications, • Travel pay plus company Oyster card for work-related travel, • Eye test and glasses vouchers, • Company social events, • Comprehensive onsite training and induction, • Smart casual dress code Any experience with the following would be beneficial (although non-essential): • Previous experience in an MSP environment, • Support for VoIP systems, • Office 365 administration, • Support for Mac OSX, • Certifications from Microsoft, CCNA or other relevant IT certifications Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Project Leadership. Technical Excellence. Modernisation Expertise. Are you an experienced Project Manager with lift modernisation expertise looking to take ownership of high-value engineering projects within a Private Equity-backed business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a skilled and commercially aware Project Manager to lead lift modernisation projects from contract award through to completion, ensuring safety, quality, profitability and customer satisfaction at every stage. This is a high-impact role within a fast-paced SME environment where your technical knowledge and project leadership will directly influence operational performance and client relationships. The Role at a Glance: Project Manager – Lift Modernisation Hybrid – Office and Site Based - ideally 2 hour radius of Dartford £60,000 - £70,000 + Incentive scheme & Car Allowance Plus Extensive Benefits Package Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Your Background: Project Management within lift modernisation or major repairs Skills: Technical lift knowledge, stakeholder management, commercial control, CDM awareness Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. This is an exciting opportunity to play a key role in delivering complex modernisation projects during a significant value-creation phase. Ready for your next adventure? Reporting into the senior operations leadership team, you will take full responsibility for the delivery of lift modernisation projects, ensuring they are completed safely, on time, within budget and to the highest quality standards. You will manage projects from initial handover through planning, procurement, installation and final completion. This includes conducting site surveys, reviewing technical specifications, coordinating engineers and subcontractors, and ensuring compliance with relevant regulations including CDM requirements. You will monitor project progress against programme and budget, manage variations, control costs and protect margin. Maintaining accurate documentation, reporting on project performance and proactively managing risks will be central to your role. Client engagement is key. You will attend site meetings, manage stakeholder expectations, handle escalations professionally and ensure a positive customer experience throughout the project lifecycle. Safety leadership will form a core part of your responsibilities, ensuring adherence to Liftec Express safety policies, conducting site audits and promoting best practice across all project activities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • An experienced Project Manager within the lift industry, with strong exposure to lift modernisation projects, you bring a solid technical understanding of lift systems and installation processes., • You are commercially aware, confident managing budgets, forecasting costs and protecting project margin. Experience working within complex, live environments such as commercial buildings, healthcare or public-sector sites would be advantageous., • Strong organisational and planning skills enable you to manage multiple projects simultaneously while maintaining attention to detail. You are confident coordinating engineers, subcontractors and suppliers, ensuring work is delivered safely and to specification., • Client-facing and solutions-focused, you communicate clearly with stakeholders at all levels and handle challenges with professionalism. Familiarity with CDM Regulations and health & safety compliance within construction or engineering environments is essential. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Key role within a respected PE-backed engineering business, • Direct responsibility for high-value lift modernisation projects, • Strong pipeline of technical, complex work, • Collaborative, safety-focused culture If you are an experienced Lift Modernisation Project Manager seeking a high-impact opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Step Into a Career-Defining Role with One of Fintech’s Rising Stars As we continue to grow, we’re looking for a Full Stack Developer who thrives on owning features from concept to deployment, bringing strong backend expertise and a keen interest in AI and machine learning integration. You will be joining a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. This isn’t just a development role - you’ll have a genuine voice in shaping the product, the architecture, and the direction of the company. At Debt Register, we’re not just transforming the way global businesses recover payments. The Role at a Glance: Full Stack Developer (Mid Level) Epsom, Surrey HQ - Flexible Home Working £50,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Laravel (Backend Development). React & TypeScript. Fintech SaaS. AI / OpenAI API Integration. MySQL & API Development. Docker & CI/CD. Who we are: We are Debt Register. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. The Full Stack Developer Role: You’ll be working across our Laravel and React stack, with most of your time spent on the backend, building services, designing database schemas, writing jobs and queues, and working with APIs. Frontend work comes up, and you should be comfortable enough with React and TypeScript to contribute, but backend is the focus. A growing part of this role involves building and expanding our AI capabilities, from integrating with OpenAI’s APIs to exploring in-house model training and fine-tuning. You’ll help shape how we use AI to improve collection rates, automate communications, and build predictive analytics. Your responsibilities: • Building and owning backend features in Laravel (services, jobs, controllers, Eloquent models), • Developing AI-powered functionality, including automated responses, predictive analytics, and risk scoring, • Integrating with OpenAI APIs and exploring in-house model training and fine-tuning, • Creating data pipelines to support ML workflows, from preparation to deployment and monitoring, • Writing and maintaining APIs for our React/TypeScript frontend, • Contributing to frontend development in React when needed, • Writing unit and feature tests (PHPUnit, occasional Dusk), • Managing MySQL databases, migrations, and query optimisation, • Building and maintaining background processing with Horizon and Redis, • Participating in code reviews and maintaining quality standards (PSR-12, PHPStan, Pint), • Working with Docker (Laravel Sail) and contributing to CI/CD deployments, • Collaborating via GitHub PRs and Monday. com About you: • 3+ years’ professional development experience with strong backend expertise, • Solid Laravel experience (service container, Eloquent, queues), • Strong MySQL knowledge and query optimisation skills, • Genuine interest in AI/ML, with experience integrating AI APIs (OpenAI or similar a plus), • Working knowledge of React and TypeScript, • Experience writing automated tests, • Confident with Git workflows and pull requests, • Comfortable with (or willing to learn) Docker-based environments, • Clear written communication skills Nice to have: • Experience with model training, fine-tuning, or ML frameworks (Python, PyTorch, scikit-learn), • Building and deploying ML data pipelines, • AWS experience (ECS, S3, RDS, Elastic Beanstalk), • Redis and queue-based architectures, • Third-party API integrations (Stripe, Twilio, SendGrid), • CI/CD pipelines (e.g. GitHub Actions), • SaaS or multi-tenant platform experience, • Exposure to fintech, debt collection, or regulated industries How we work: • User stories are managed on Monday. com, • Code quality is enforced through automated testing, PHPStan static analysis, and Laravel Pint formatting, • CI/CD pipeline with automated deployments, • CloudWatch for monitoring What we offer: • 25 days holiday + your birthday off (if it falls during the working week), • Flexible working — office is in Epsom, Surrey, but home working is entirely your call, • Personal growth budget — memberships to Audible, Spotify, or anything else that helps you grow personally, • 40 hours per week — we respect your time, • Autonomy and trust — you’ll be self-motivated and free-speaking, and we’ll give you the space to do your best work This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Employer description: Hertsmere Borough Council is responsible for providing services including benefits, car parking, community safety, elections, environmental health, housing needs, leisure and parks, licensing, planning, street cleaning and waste collections. We have a busy in-house IT department providing a comprehensive range of services to all of our departments. Overview: As our apprentice you will be required to provide technical and service support to IT clients, using the ITIL principles of service operation, including incident management, problem solving, assisting in maintaining the IT knowledge base and dealing with service requests from clients. You will ensure that all college and workplace assessments are kept up to date and deadlines for completion are met. At the end of the initial 17 month contract you will achieve the Level 3 qualification. You will be assigned a mentor who will provide support not only with day to day activities related to the role but also with the course work associated with the apprenticeship. Responsibilities: • To provide technical and service support to IDS clients, using the ITIL principles of Service Operation., • Incident Management: Restoration of normal service as soon as possible with minimal disruption to the client and the business., • Service Requests: A service request from a client could be for information, advice, standard change or access to an IT service., • Service Provision: Supporting and ensuring technology is kept working and supported in a range of areas such as meeting rooms, chambers, across the whole operation and associated sites., • Able to effectively liaise with customers, colleagues, outside bodies and councillors, in writing, by telephone and face to face., • Able to self-motivate and work with limited day to day supervision., • Strives to produce written work of a high quality with a good attention to detail., • Able to use all Microsoft Office systems to a good standard., • Able to quickly grasp the use of specialised computer packages., • Assesses and handles risk effectively., • Able to plan and prioritise to meet statutory and organisational deadlines., • Takes ownership of problems., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 36 hours per week. Benefits: • Flexible working hours (including home working)., • Free car parking., • Free use of leisure facilities., • Cycle scheme., • Season ticket loans., • Access to a large staff roof garden., • 26 – 31 days annual leave (depending on the length of Local Government Service) plus one floating day per annum. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you an organised, people-focused professional who thrives in a fast-paced environment? Do you want a rewarding role where no two days are the same and your work truly makes a difference? Our client provides high-quality care that enables people to live independently in their own homes. Our Care Coordinators play a vital role at the heart of our service, ensuring care is delivered safely, smoothly, and with compassion. About the role As a Care Coordinator, you will be the central link between clients, healthcare professionals, and our dedicated care teams. You will oversee the planning, coordination, and ongoing management of care packages, ensuring outstanding service delivery and excellent communication at every stage. This is a varied and impactful role where your organisational skills and people-first approach will directly improve the lives of others! Key Responsibilities • Coordinating and scheduling care packages to ensure seamless service delivery, • Acting as a key point of contact for clients, families, healthcare professionals, and care staff, • Supporting field staff and responding calmly to changes or challenges, • Maintaining accurate records and managing confidential information professionally, • Excellent verbal and written communication skills, • Strong organisational skills with the ability to prioritise in a busy environment, • High attention to detail and a proactive approach to problem solving, • Confidence handling sensitive and confidential information, • A rewarding role where your work makes a genuine difference, • Opportunities for professional growth and career development, • Ongoing training and support to help you succeed If you’re organised, compassionate, and motivated about supporting others, this could be the perfect role for you! Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Duty Officer - Mental Health Supported Housing (Reception based) - £26.3k to £27.7k + excellent benefits This is an opportunity for an experienced Duty Officer/Receptionist to join this award winning company that offers supported living to and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. The Duty Officer will contribute towards and advance the overall purpose, values and success of the organisation. The jobholder is responsible for delivering a supportive service that will engage and empower the residents to develop domestic, social and life skills that will prepare and enable them to live independently, through a person-centred approach that respects resident’s choices, embracing a non-judgmental and balanced response to differing life choices, whilst maintaining professional boundaries. SALARY ETC: • £26,300, increasing to £27,700 after successful probation., • Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc., • 8:30am – 5pm Monday to Friday, • Permanent, full-time, • Level 2 or above in Health and Social Care., • Experience working within mental health services, and also supportive mental health service., • Good knowledge of mental health diagnoses and dual diagnosis., • Strong computer skills and digital dexterity., • Excellent telephone manner and grasp of the English language., • Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities., • Self-motivated and able to use own initiative to find solutions., • Ability to work under pressure to tight deadlines, as well as to prioritise a varied workload., • Warm and friendly demeanour with a positive and open-minded attitude., • Responsible for implementation of given policies and procedures., • Co-ordinate and liaise professionally with business associates, external professionals, local authorities and other stakeholders as a matter of course to fulfil the company’s services., • To organise and attend meetings, form agendas and take minutes as and when required., • To maintain and implement the company’s administrative policies and procedures., • To ensure the effective running of the shift. This includes delegating tasks, health and safety checks and ensuring the whereabouts of all support staff is known., • Ensure the Reception room is never left empty. Where it is necessary to leave the room, the duty officer to ensure appropriate cover has been set up., • To be the first point of contact for tenants queries and to manage daily interactions with tenants in a way which provides reassurance, understanding and signposting to the relevant recovery coordinator., • Answer the phones and forward all calls to the necessary staff members., • Manage the share support team calendar and remind all staff and tenants of their up and coming appointments., • Play a role in keeping the reception area clean and tidy., • To securely facilitate access by tenants to medications, and ensure MARs sheets are up to date., • To keep the Duty Notes updated regularly as events happen and enter all client relevant information., • To follow the Client payment Procedure, ensuring payment records reconcile., • When required take on a small case load of clients to key work.

Duty Officer / Receptionist - Mental Health Supported Housing - £26.3k to £27.7k + excellent benefits This is an opportunity for an experienced Duty Officer/Receptionist to join this award winning company that offers supported living to and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. The Duty Officer will contribute towards and advance the overall purpose, values and success of the organisation. The jobholder is responsible for delivering a supportive service that will engage and empower the residents to develop domestic, social and life skills that will prepare and enable them to live independently, through a person-centred approach that respects resident’s choices, embracing a non-judgmental and balanced response to differing life choices, whilst maintaining professional boundaries. SALARY ETC: • £26,300, increasing to £27,700 after successful probation., • Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc., • 8:30am – 5pm Monday to Friday, • Permanent, full-time, • Level 2 or above in Health and Social Care., • Experience working within mental health services, and also supportive mental health service., • Good knowledge of mental health diagnoses and dual diagnosis., • Strong computer skills and digital dexterity., • Excellent telephone manner and grasp of the English language., • Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities., • Self-motivated and able to use own initiative to find solutions., • Ability to work under pressure to tight deadlines, as well as to prioritise a varied workload., • Warm and friendly demeanour with a positive and open-minded attitude., • Responsible for implementation of given policies and procedures., • Co-ordinate and liaise professionally with business associates, external professionals, local authorities and other stakeholders as a matter of course to fulfil the company’s services., • To organise and attend meetings, form agendas and take minutes as and when required., • To maintain and implement the company’s administrative policies and procedures., • To ensure the effective running of the shift. This includes delegating tasks, health and safety checks and ensuring the whereabouts of all support staff is known., • Ensure the Reception room is never left empty. Where it is necessary to leave the room, the duty officer to ensure appropriate cover has been set up., • To be the first point of contact for tenants queries and to manage daily interactions with tenants in a way which provides reassurance, understanding and signposting to the relevant recovery coordinator., • Answer the phones and forward all calls to the necessary staff members., • Manage the share support team calendar and remind all staff and tenants of their up and coming appointments., • Play a role in keeping the reception area clean and tidy., • To securely facilitate access by tenants to medications, and ensure MARs sheets are up to date., • To keep the Duty Notes updated regularly as events happen and enter all client relevant information., • To follow the Client payment Procedure, ensuring payment records reconcile., • When required take on a small case load of clients to key work.

Electrical Engineer (Control Panels)£46,000 - £50,000 + Profit Related Bonus + Enhanced Pension + Death In Service + 25 days holiday + Free Parking + Training & DevelopmentBorehamwoodAre you an Electrical background with experience in control circuit design seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field?On offer is a role that offers mentorship and development, where you will design and develop control circuit designs, site wiring diagrams, and panel layout drawings. You will also have the responsibility of supporting the site engineers to assist with fault-finding and identifying solutions.This Company has been established for over a century, has a number of patented world firsts to its name, and is a leading international player in energy transition as well as one of the world leaders in the thermal energy sector, producing industrial boilers and burners.The Electrical Engineer will manage the electrical component of projects for equipment supply and turnkey installations, working with colleagues in Process Engineering and Service Divisions to bring projects to commercial and technical completion within contract requirements.The Role: • Assisting the Production Works Supervisor with progressing contracts through Engineering & Works, • Progressing the electrical engineering of contracts, including control circuit design, site wiring diagrams and associated documentation, including compiling manuals, • Preparing & revising electrical and associated mechanical drawings, including Circuit Diagrams and Panel Layout Drawings, and Site Wiring Diagrams, • Preparing and updating the Technical Service Department documents, • Experience preferably from within electrical engineering services with reference to steam or high temperature process heating applications, but other backgrounds will be considered

We are currently seeking an Area Sales Manager who will be responsible for selling the company’s product range into an established customer base of Electrical, Engineering, Generator OEM, Wind Farms and Oil & Gas industries. You will actively work to increase this customer base by opening new accounts. You must be self-driven, customer focused and business knowledgeable with a good telephone manner and can work under pressure. The ideal candidate will have experience within the Construction/electronics sector You will work closely with the Regional Manager to agree target customers and ensure service levels are being met by the internal team. This role will include building, expanding and maintaining a relationship with a multitude of different customers, dealing with incoming enquiries and orders, maximising sales and business opportunities, following the sales process, and liaising with other company departments and maintaining the highest level of customer care. The Ideal candidate will have good time management and planning skills ensuring that your time is used to its maximum to generate sales, must be competitive, professional and with an outgoing nature. They would need to use their skills, knowledge and strong communication skills to manage company accounts and speak to a wide range of customers. Cable/Electrical experience would be advantageous but is not essential. Excellent Sales, negotiations and interpersonal skills essential. Electric Company Car Included. Benefits: • Company car, • Company events, • Company pension, • Free parking, • Sales: 1 year (required)

Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities • 1-2 years of User Desktop Support experience - i.e. solid desktop support skills., • Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues., • Microsoft Office - resolving customer issues on all versions., • Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)., • Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions., • Smartphone email support (e.g. mailbox setup and synchronisation issues)., • A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user., • At least 1- 2 year exp in support role, • Previous exp in MSP, • Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus., • Bi-annual performance review with management to focus career progression., • Pension., • Remuneration of all work expenses., • Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification., • Regular opportunities for overtime., • Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology TrainerUK Remote £45,000 - £60,000 Depending on ExperiencePlus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client’s needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems - we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. If you’re ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that’s redefining legal technology training across the UK. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Supervising Social Worker within the Fostering Team to work Full Time for Caretech, based in London. The salary for this permanent Supervising Social Worker job is up to £43,700 per annum.Main duties: • Monthly Supervising Social Worker visits to the Foster Carer, ensuring that supervision is recorded, and reports are completed within 5 working days with copies sent to the child’s social worker and Foster Carer as applicable., • Weekly telephone support to Foster Carers, with recording completed within 24 hours and noting all matters on files., • To support the Out of Hours service by partaking in the rota for covering this service., • To partake in the duty-day rota at the office to ensure that carers and external professionals receive a good quality service., • To cover referrals and ensure that placements are made in a timely and professional manner., • To work with colleagues on the appropriate placement and/or movement of children with Family Carers., • To work with colleagues on the placement arrangements for young people moving on, as agreed with the Local Authority social worker or in line with the care plan., • To attend the organisation’s fostering panel, ensuring that all assessments and reviews have been appropriately completed., • To deliver training and facilitate monthly Support Gorup Meeting’s to and with Foster Carers., • To prepare and support carers and children when attending court., • To attend and record court case conferences, planning meetings and reviews as professional representative of the agency., • Full compliance with organisational policies and procedures., • To ensure management is proactively updated on all matters relating to practice, compliance and outcomes., • To participate in regular supervision sessions and annual appraisals., • To ensure an efficient, effective and proactive approach to service provision., • A professional Social Work qualification or equivalent., • Understanding of relevant legislation., • Registered or eligible for registration.

Homecare Care Coordinator (Maternity Cover until October 2026) - Tower Hamlets £30k depending on experience We have a fabulous opportunity for a Care Coordinator to join our well- established Homecare Service covering the vibrant Tower Hamlets area of East London. You will need to have experience within a Home Care setting – ideally as a Care Co-ordinator, however if you have experience as a Home Care worker or Senior Care worker and are passionate about providing the highest quality care to our service users and are ready for the next step then this could be the right fit for you. What you can expect: · Salary: Up to £30k (depending on experience) · 8:30am – 5:00pm, Monday to Friday, plus on call as per the rota every 6 or 7 weeks. Main responsibilities as Homecare Care Coordinator: • Proactively managing new care package referrals, • The allocation of Homecare care workers rota’s and workloads on the electronic management system, • Matching care workers to service users based on care need, skills, experience, and personalities., • To maintain effective links and communication with local authority teams, care workers, service users, relatives and other relevant stakeholders., • Following up on any concerns raised by care workers and liaising/referring to appropriate professionals, including GP’s, OT's and DN's, • Ensuring care workers are appropriately trained and able to carry out their duties and responsibilities effectively and sensitively., • Maintaining efficient administrative systems and records., • To implement and monitor all care packages and care plans as detailed within individual service agreements, • To record and report any complaints whilst ensuring that all quality standards, complaints and comments are dealt with promptly., • To deal with emergencies arising from the service, • To manage the homecare service and staff in accordance with the organisations aims and objectives, policies and procedures., • To assist in reviews of all Homecare care worker inductions and training needs on a regular basis to meet the annual training requirements., • To monitor and record absence for allocated staff., • To carry out regular supervision and monitoring of Homecare care workers in line with the service’s registration requirements., • To provide an emergency ‘On Call’ service as per rota, • Previous experience working as a Care Coordinator is a desirable requirement or considerable experience within Home Care., • Understanding of CQC regulations and requirements., • Excellent IT skills and competency in Microsoft Office packages as well as data bases or people rostering systems., • Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data., • Ability to work under pressure with changing demands that require you to be responsive and flexible., • Excellent people skills with the ability to provide an exceptional level of service., • 28 Days holiday including bank holidays, • £325 per week when supporting on-call, • 45p per mile mileage reimbursement, • A Business Parking Permit, allowing you to park more easily in the community, • Up to 50% enhancement to pay on bank holidays*, • DBS certificate paid by Excelcare*, • Contributory pension scheme, • Annual salary review, • Refer a Friend Scheme rewarding up to £500 for every person you refer*, • Comprehensive induction programme, • Employee of the month scheme- £100 for outstanding contribution, • Free learning and development, with opportunities for progression, • Terms and conditions apply Are you passionate when it comes to delivering exceptional care and support for people cared for at home, with a drive for continued improvement and development? If so, then this could be the right fit for you. Please apply on-line today – we are waiting to hear from you.

If you thrive on challenge, enjoy a fast paced environment, and want to take the next step in your career, this could be the perfect opportunity for you. We are looking for an experienced and passionate Care Manager to join an amazing care service. This is a rewarding role where your skills will directly shape high quality, person-centred care and support the growth and success of the service. The Role As Care Manager, you will be heavily involved in the day to day running of the care service, ensuring exceptional standards of care and full regulatory compliance. Your key responsibilities will include: • Leading and managing the daily operations of the care service, • Ensure compliance with CQC regulations, safeguarding & best practice standard, • Overseeing care planning, risk assessments, audits, and quality assurance, • Managing the effectiveness of the service and ensure regular care plan reviews take place, • Building strong, positive relationships with clients, families, staff and external professionals You will be a confident and compassionate with a strong background in care management. You’ll bring both strategic thinking and hands-on leadership to the role. Essential requirements include: • Level 3 Diploma in Leadership for Health & Social Care, • Proven experience within homecare services, • In-depth knowledge of CQC standards, safeguarding, and compliance, • Excellent communication and leadership skills, • Opportunity to lead and shape a growing service, • A supportive environment where your expertise is truly valued, • Career development and progression opportunities Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations., • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous., • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation., • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability., • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business, • Strong pipeline of installation and modernisation projects, • Clear progression pathway from Engineer to Field Management, • Supportive, safety-first culture, • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Our client, Brent Council, is seeking an agency Social Worker for its Reablement service. This role will last 6 months initially but more likely up to 12 months and is paid at £32 per hour. The roles will involve the following: • An integrated service that delivers fast-paced responses to hospital discharges, alongside reablement and social care support through a short-term intervention model., • Our team ethos centres on promoting and enabling independence, and we maintain strong working relationships with partners and colleagues across hubs and intermediate care services., • Completing Care Act assessments, • Care and Support plans, • Multi-agency working, • Working in a fast-paced way, taking up to 3 allocations per week and actioning them quickly, • Visiting people out in the community – no telephone-based assessments, • Working closely with Reablement providers and getting feedback from them, • Working in a team which includes Occupational Therapists and OT assistants, • Liaising with GPs, physiotherapists etc., • Using Mosaic and benefitting from the Magic Notes to lessen admin tasks Please let me know if you are interested? Or can you refer a friend for £250 if placed? Requirements of the role: • Qualified Social Worker, • Fully Social Work England registered, • Must have post-qualified experience working within a local authority adult social care setting, • Does not require specialist Reablement experience, but the ideal candidate will have worked with adults with physical disabilities and will have demonstrable experience in a fast-paced setting such as hospital discharge, front door team, duty etc., • Comfortable being in the local area 3 days per week for visits and some office presence Please apply online or contact Lindsey Morgan ASAP to discuss in more detail. We are offering £250 joining bonus for new starters with Reed.Alternatively, we are offering £250 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.

Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues • A competitive salary and benefits package, • 28 days holiday inclusive of Bank Holidays, • Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care., • Workplace pension for your future security, • A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do, • Excellent training and career development opportunities, • Employee Assistance Programme, occupational health and wellbeing support services, • Everyday saving perks - Access to a wide range of retail discounts and savings, • Free on-site parking, • Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate., • Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. About you: • Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role., • Proficient in use of Microsoft Office, particularly Word and Excel., • A caring, patient, and respectful demeanor., • Excellent attention to detail and organizational skills., • Ability to work independently and as part of a team. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Business Partnership Manager to join Morgan Hunts Education Team. This desk will involve working with our Further Education Colleges across London & Surrounding areas. Strong experience of Business Development & Relationship Building required. Salary: £26,000-£35,000 Base (Plus Commission)Location: London with Hybrid working. 3 days office based.Sector: Further EducationThe ideal candidate • Background in Sales or Recruitment, • Good research skills and the desire to be an expert in your field, • Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone, • A great team player, willingness to go above and beyond to exceed expectations, • Takes ownership of candidate pool generation through, • Targeted advertising and networking through LinkedIn and other relevant professional media sources, • Monitoring job boards, • Generating referrals, • Administrative compliance - effectively registering candidates to build candidate database, • Self-motivated to generate new business through cold sales calls, • Positively grows both personal and Morgan Hunt brand, • Prioritises business opportunities correctly, • Develops relationships with clients to ensure repeat business secured, • Consistent telephone contact, • Conducting effective meetings, • Proactively seeking service reviews, • Consistently meeting set deadlines, • Develops specialist knowledge of chosen sector, • Fantastic Bonus Scheme, • Matched Pension contribution up to 5%, • Hybrid working options - A mixture of Homeworking and Offices, • Quarterly Awards with prizes varying from a bottle of champagne to International travel, • Summer and Christmas Party, • 1 additional day awarded for each full year's service- Maximum 5 additional days., • Day off on your Morgan Hunt Birthday., • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade., • Up to 28 Days Annual Leave, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Employer description: The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration. We are committed to creating an inclusive, supportive workplace where our values – taking care, learning and being collaborative – guide everything we do. About the role: You will join our IT Services team and provide first-line support to colleagues across the organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: • Providing initial triage of service requests and identifying the appropriate IT resources, • Logging, monitoring and tracking incidents through the call management system, • Providing first-line resolution for hardware, software and application issues, • Escalating incidents and service requests in line with service level agreements, • Keeping users informed of progress and ensuring excellent customer service, • Supporting desktop hardware, operating systems and business applications, • Assisting with desktop asset management, • Contributing to service improvement by analysing call trends and identifying recurring issues, • Adhering to IT policies, information security standards and health and safety requirements Desirable skills: • Good communication skills (verbal and written), • Strong customer service skills, • Basic understanding of Microsoft Windows, • Awareness of Microsoft 365 applications, • Problem-solving ability, • Organisational skills and attention to detail, • Basic understanding of computer hardware components, • Interest in IT systems and emerging technologies, • Positive, “can-do” attitude, • Enthusiastic and keen to learn, • Self-motivated and proactive, • Team player, • Reliable and responsible, • Curious and innovative mindset, • Committed to continuous professional development, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours a week. Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Benefits: • Staff discounts on cinema tickets and high street brands, • Professional development and training opportunities, • Cycle to work and corporate eye care schemes, • Life assurance and occupational health support, • Employee assistance programme providing 24/7 support This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs. Potential career pathways include: • Desktop Support Analyst, • IT Support Technician, • Application Support Analyst About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a C# .NET Software Developer to join our multi-award-winning team and play a pivotal role in the design, development, and maintenance of our software products. The future is looking prosperous and we want you to be part of that. If you are a passionate C# .NET developer (with Blazor experience) and are looking to make a significant impact within a small, talented team, we would love to hear from you! The Role at a Glance: C# .NET Software Developer£45,000 – £65,000 Dependent on ExperienceFull Time - Permanent25 days holiday plus benefitsLocation: fully remote for senior developers / hybrid working (2 days in Sheffield office) for a less experienced developer Culture: Embrace Innovation and ChangeCompany: Award-winning SaaS company & leading provider of vending and coffee management software. Owned by Cantaloupe - 29,000+ customers worldwide Your Background: 4+ years C# .NET. Commercial Blazor experience. SQL Server knowledge. Database Management, Database Design, Problem-Solving, Developing Web Applications, Testing Web Applications. More About Us: We are SB Software, part of Cantaloupe Inc. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client’s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager even more effective, attracting additional clients, as we expand in the UK and overseas. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The C# .NET Software Developer role: We are seeking an experienced C# .NET Software Developer with expertise in Blazor to join our small, focused team. This opportunity requires a professional with a strong background in developing robust and scalable web applications. As a key member of our development team, you will report directly to the Head of Development and play a pivotal role in the design, development, and maintenance of our software products. A typical week as a C# .NET Software Developer: • Developing, testing, and maintaining web applications using C# .NET and Blazor.• Contributing to the architecture and design of new and existing applications and• integrated services.• Collaborating with stakeholders to define, design, and ship new features.• Troubleshooting and resolving software defects and issues.• Participating in code reviews to maintain high code quality standards.• Ensuring all code is well-documented and adheres to best practices. What will you bring? • Minimum of 4 years of current / recent professional experience in C# .NET development.• Knowledge of database design and management (SQL Server).• Proven experience with Blazor• Strong understanding of object-oriented programming principles.• Experience with front-end technologies such as HTML, CSS, and JavaScript.• Familiarity with RESTful APIs and web services.• Excellent problem-solving skills and attention to detail.• Ability to work effectively in a small team environment.• Strong verbal and written communication skills. Nice to Haves: • Experience of Devexpress components.• Familiarity with Agile development methodologies.• Experience with Azure or other cloud platforms. Why Join Us? • Competitive salary and benefits package.• Opportunity to work on cutting-edge technologies.• Supportive and collaborative team environment.• Opportunities for professional growth and development.• Flexible working hours and hybrid work options. If you love clean code, smart problem-solving, and working with talented people who care about what they build, we’d love to meet you. Join us and be part of a growing, award-winning SaaS team where your ideas matter and your work makes a difference. Apply today. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Role Overview: As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients' business strategies. Key Responsibilities: • Conduct interviews over the phone using scripted questionnaires., • Capture high-quality data and feedback from participants., • Utilise language skills to communicate effectively in participants' native languages., • Fluent in Estonian Speaking (additional languages are advantageous)., • Excellent communication skills., • Comfortable using a computer, • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions., • Comprehensive training to equip you with the necessary skills and knowledge., • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh, • Opportunity to work with a globally renowned engineering client.., • Ongoing, long-term work opportunities, subject to performance Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Role Overview: As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients' business strategies. Key Responsibilities: • Conduct interviews over the phone using scripted questionnaires., • Capture high-quality data and feedback from participants., • Utilise language skills to communicate effectively in participants' native languages., • Fluent in German (additional languages are advantageous)., • Excellent communication skills., • Comfortable using a computer, • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions., • Comprehensive training to equip you with the necessary skills and knowledge., • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh, • Opportunity to work with a globally renowned engineering client.., • Ongoing, long-term work opportunities, subject to performance Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Role Overview: As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients' business strategies. Key Responsibilities: • Conduct interviews over the phone using scripted questionnaires., • Capture high-quality data and feedback from participants., • Utilise language skills to communicate effectively in participants' native languages., • Fluent in Hebrew Speaking (additional languages are advantageous)., • Excellent communication skills., • Comfortable using a computer, • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions., • Comprehensive training to equip you with the necessary skills and knowledge., • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh, • Opportunity to work with a globally renowned engineering client.., • Ongoing, long-term work opportunities, subject to performance Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Role Overview: As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients' business strategies. Key Responsibilities: • Conduct interviews over the phone using scripted questionnaires., • Capture high-quality data and feedback from participants., • Utilise language skills to communicate effectively in participants' native languages., • Fluent in German Swiss Speaking (additional languages are advantageous)., • Excellent communication skills., • Comfortable using a computer, • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions., • Comprehensive training to equip you with the necessary skills and knowledge., • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh, • Opportunity to work with a globally renowned engineering client.., • Ongoing, long-term work opportunities, subject to performance Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Ipsos is a global leader in market research, and we are seeking English‑speaking Telephone Interviewers with experience engaging with customers in the American and Australian market. You will conduct telephone interviews with business customers across a variety of sectors, gathering high‑quality insights that help shape our clients’ business decisions. This role offers flexible shift options and the choice to work remotely or from our offices in London (Angel). Key Responsibilities • Conduct telephone interviews using scripted questionnaires., • Gather accurate, detailed feedback from participants., • Communicate confidently with customers in the (US/Australian) business environment., • Excellent English communication skills, both verbal and written., • Experience speaking with or servicing American and Australian customers (e.g., call centre, customer service, sales, or research)., • Confident computer skills., • Laptop or PC with Windows 10 or above and a working webcam (for interactive training)., • USB headset with microphone for clear audio. What We Offer • Full paid training—no prior market research experience required., • Flexible working schedule, with remote options available., • Opportunity to work with a globally recognised engineering client., • Long‑term, ongoing shifts based on performance., • Friendly, supportive team environment. Ready to Start Your Ipsos Journey? Join our team of professional Market Research Interviewers and help deliver insights that make a real difference. Apply today and enjoy flexible, rewarding work with a global leader in research!

Training Operations Coordinator Location: Hybrid working: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 Join The Coaching Academy as a Training Operations Coordinator The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking a highly organised and detail-oriented Training Operations Coordinator to take operational ownership of our training programmes and course delivery. We deliver structured online training programmes, with some in-person sessions, and this role is focused on ensuring every training programme is set up accurately, delivered efficiently and supported with excellent communication and service. You will work closely with trainers, students and internal teams, building positive working relationships and providing a responsive, friendly and solutions-focused service. This role requires someone who enjoys structured, desk-based work, thrives on organisation and takes pride in creating smooth experiences for stakeholders and customers through strong processes and attention to detail. The position sits at the heart of our training operations, combining careful planning, strong coordination and consistent operational control with a warm, professional approach to stakeholder support. Key Responsibilities • Setting up all our online training events and workshops using our internal systems, • Sending joining instructions and course communications to students, • Coordinating schedules with trainers and the wider team, • Build strong, professional relationships with trainers and maintain clear, proactive communication, • Provide responsive, friendly and solution-focused customer service, • Supporting the smooth day-to-day delivery of our training programmes, • Managing student and delegate enquiries via email and telephone, • Maintaining accurate student and course records, • Providing administrative support to ensure a professional experience for prospects, students and our graduates We are looking for someone who has: • Experience working in a process-driven administrative, coordination or operations role, • Strong customer service experience, providing professional and friendly support to internal and external stakeholders, • Experience using Zoom or similar platform for scheduling and managing volume events/meetings, • Experience building trusted working relationships with trainers, colleagues or clients, • Strong systems experience, comfortable working across CRM platforms, scheduling tools or databases, • Experience managing detailed processes with a high level of accuracy, • Experience producing reports and using data to improve service delivery This role will suit someone who is: • Process-driven and detail-focused, • Highly organised and comfortable managing multiple concurrent programmes, • Warm, professional and relationship-oriented, • Proactive and solutions-focused, • Calm under pressure and deadline-driven, • Confident working with systems and structured workflows, • Comfortable working independently while contributing positively to a small team, • Salary: £32-35k, • Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm, • Hybrid working: 4 days in our Chiswick office and 1 day from home, • Holiday: 20 days holiday plus public holidays, • Company pension scheme, • Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please don’t hesitate to apply.

Versatile Primary Teaching Assistant | Wembley Are you a dedicated educator who thrives on variety? Do you have the "foundational spark" needed to support young learners across different key stages? We are currently seeking an adaptable and experienced General Teaching Assistant for a fantastic primary school located in the heart of Wembley. This is a full-time, long-term position starting in March 2026. The School The mainstream primary school is a local gem known for its inclusive atmosphere and commitment to staff development. It’s a place where "community" isn't just a buzzword—it’s the daily reality. With modern facilities and a leadership team that truly values the impact of support staff, you’ll be joining a school that encourages you to take initiative and grow your career. The Role This isn't your average "sit-at-the-back" TA role. We need a versatile professional who can jump between KS1 and KS2 with ease. Your day-to-day will involve: • Classroom Support: Working hand-in-hand with the class teacher to manage behaviour and facilitate learning., • Interventions: Planning and delivering targeted sessions for small groups to bridge gaps in literacy and numeracy., • Teacher Cover: Occasionally stepping up to lead the class (with support)., • Relationship Building: Acting as a mentor and positive role model for pupils. Key Details • Start Date: March 2026, • Hours: 8:30 am – 3:45 pm (Monday to Friday), • Contract: Full-time, Long-term, • Location: Wembley, North West London What We’re Looking For "The ideal candidate is someone who doesn't just wait for instructions, but sees where help is needed before they're even asked." • Experience: A solid foundation of working with primary-aged children (EYFS, KS1, or KS2)., • Versatility: The ability to pivot between different age groups and ability levels., • Skills: Strong literacy and numeracy skills, with the confidence to plan interventions., • Attitude: Proactive, resilient, and deeply passionate about student outcomes. Why work with vocational recruitment? We don’t just "fill roles." We match people with environments where they will thrive. We offer competitive pay rates and a streamlined onboarding process to get you into the classroom as smoothly as possible. Apply now with your CV for an immediate telephone interview

Join Reed's nationally recognised Education recruitment team, supporting schools and educational settings across the UK. With over 65 years' experience and partnerships spanning more than 10% of UK schools, Reed is a trusted leader in supplying high-quality teaching and support staff. As a Recruitment Consultant in our Education division, you'll play a key role in sourcing and placing exceptional professionals across early years, primary, secondary and SEND settings. Leveraging Reed's extensive national network, access to nearly one million teaching professionals, and best-in-class recruitment tools, you'll help schools secure the staff they need-whether long-term, permanent, or urgent same-day supply (often within minutes). Shape the future of education recruitment with your expertise. Recruitment in this space is fast-paced and rewarding, and your knowledge will be key to building strong relationships with schools and education professionals. With our industry-leading training, transparent career development framework, and a culture that values sector-specific insight, you'll have the tools to excel. Enjoy uncapped commission on top of a competitive base salary while making a real impact in education. What you'll be doing: • Build and manage relationships with local schools and educational settings, • Source, interview and place teachers, teaching assistants and SEND specialists, • Provide urgent supply cover solutions-often within minutes, • Manage the full recruitment cycle from job brief to placement, • Maintain high safeguarding and compliance standards, • Grow your desk through business development and proactive client outreach, • Match candidates to temporary, permanent and long-term roles, • Experience in recruitment, resourcing, or sales is highly advantageous., • Strong communication and negotiation skills., • Excellent attention to detail and time management., • Proactive and driven, with a commitment to achieving targets., • Competitive salary with a clear and transparent structure to earn uncapped bonus, • Great rewards including bonuses, private medical cover, and exclusive high-end incentives., • Strong wellbeing support with a wellbeing hub, cycle-to-work scheme, and assistance programme., • Inclusive, supportive culture where everyone belongs and feels valued., • Clear career development through funded training, progression pathways, and recognition schemes., • Flexible financial perks such as discounts, pension options, and EV schemes. Simply submit an application to express your interest! If successful, Talent Acquisition will get in contact to arrange a telephone interview. Following this we will either arrange a video interview or register your interest for a face to face interview.

Interior Designer Are you an experienced Interior Designer with a passion for creating outstanding residential and commercial environments Do you enjoy delivering thoughtfully designed, high-quality interiors, but feel you’re not receiving the recognition, or progression you deserve, or maybe you’d like a more supportive, calm and creative environment Are you motivated by seeing projects through from initial concept to on-site completion, working closely with clients and project teams to deliver bespoke solutions If you want to be an important cog in a small, yet growing, female-founded business, then this could be an excellent opportunity for you! Our client is a Market-Leading Residential and Commercial, Interior Design and Management Studio, based in St.Margarets, West London. Due to continued growth, the business is seeking a Studio-Based Interior Designer to join their vibrant, studio environment, and its friendly, collaborative, and expanding team. This role offers the opportunity to become a key contributor within an established business, playing an important part in its ongoing growth and success. Salary and Working Hours: • £30,000 – £38,000 annually, subject to experience and hours, to be agreed, • Work from office; Full-Time / Part-Time, • Results-based bonus structure, • Flexibility around family, • Up to one full day working from home per week, • Healthy breakfast and snacks in the studio, • Career development opportunities, • Training and development, • Client communication at all stages, including converting enquiries, leading client meetings and site visits., • Contractor communication at all stages., • Generating new business through outreach, innovation and networking., • Working in Sketchup and layout to create 3D visuals and 2D technical drawings., • 3D renderings., • FF&E schedules., • Accurately pricing product proposals., • Project cost estimating., • Sourcing samples and products., • Organising sample library and ensuring the studio remains client presentable (shared responsibility)., • To create social media and marketing content throughout the design process (to be taken over / shared by the Studio Assistant, once hired)., • To generate new business., • To create visually pleasing and technically accurate 2D and 3D drawings., • To nurture positive relationships with their clients, colleagues and industry partners., • To be able to confidently oversee projects from start to finish., • To work positively as part of a small team and be willing to support others in their tasks and roles., • Confident use of Sketchup and layout., • Confident use of rendering software., • Interest and some level of understanding of using AI to improve workflows and output within interiors., • Excellent communication both verbal and written. Confident speaking over the phone and able to build rapport with different people. Excellent use of the English language., • Ability to nurture relationships and be intuitive to clients and colleagues’ needs., • Empathetic and intuitive – able to anticipate clients and colleagues’ needs., • Able to articulate and inspire others in their vision., • Grounded and level-headed in the face of adversity., • Able to quickly form professional relationships., • Confident telephone manner and presenting over video., • Strong diary management. The successful candidate will be: • Self-motivated, enthusiastic, and proactive., • Flexible and adaptable within a fast-paced environment., • An excellent communicator, both written and verbal., • Confident liaising with clients, senior management, and subcontractors., • Able to build strong relationships at all levels., • Professional, honest, and integrity driven., • At least two years industry experience within mid to high end interiors., • Bathrooms and kitchen design., • Experienced and confident on site., • Experience dealing directly with clients and trades., • Driving licence and own vehicle essential., • Be physically able to occasionally assist with receiving deliveries. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!

Centre Manager - Victoria - up to £45,000 Per AnnumJoin a leading name in flexible workspaces, where people are at the heart of everything they do. This award-winning serviced office provider is passionate about creating high-quality, cost-effective work environments for businesses of all sizes. They're equally committed to investing in their teams, offering ongoing development, support, and the chance to grow within a dynamic, fast-paced business. They are now seeking a charismatic Centre Manager to assist in providing outstanding service.You will be the first point of contact for all existing clients, new clients, and internal stakeholders, but more than that you're a crucial part of the centre team. That means you'll be involved in all the centre support activities helping provide award winning service. If you can juggle tasks with a smile on your face and deliver great customer service, then this role is for you. There is training available every year to help you grow in your role in order for you to progress further when opportunities become available. Key Responsibilities: • To oversee the day-to-day running of the business centre covering all aspects, • Manage the centre team and ensure the 'Service Success Chain' is being adhered to at all times, • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors, • Deliver viewings to potential clients and be involved in finalising agreements, • Work closely with the Sales team in relation to new clients, • Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports, • To lead and support an administrative team, • To carry out administrative and clerical duties for clients as required, • To process catering orders and meeting room requests made by clients, • To deal with customer requests in a prompt and timely manner, • To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines, • To book various chargeable services for clients such as couriers and taxis, • To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required, • To create and issue welcome packs for new clients, • 1 year plus customer facing work - Essential, • Excellent telephone and face-to-face communication skills - Essential, • Excellent hospitality skills - Essential, • 1 year experience in similar supervisory role - Desirable, • Experience of working with minimum supervision - Desirable, • Switchboard Operational skills - Desirable, • To understand the principles of Health and Safety and Security procedures, • To complete audits of vacant offices and produce inventories on office spaces, • Communicate maintenance requests to the appropriate stakeholders, • To support our Service Success Chain, • Paid day off for your birthday, • Can carry your leave or buy and sell your leave, • Multiple health care schemes (from dental, life insurance and eye care!), • Onsite gym, • Social events paid by the company Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

Resident Liaison Officer - Social Housing Repairs & Maintenance Office based in Stratford - no travelling! Full time, permanent up to £31,000 per annum Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Resident Liaison Officer / Complaints Handler to join their team based in Stratford, London. Duties: • Customer Care and Dis-satisfaction response., • Proactively responding to expressions of dis-satisfaction at the initial stage, preventing escalation wherever possible., • Investigate, register and report all complaints in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes., • Building relationships and rapport with tenants and the client, keeping them informed at all times via phone, email and letter., • Writing written response to complaints., • Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve service., • Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction., • Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager., • Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed., • Experience working in a resident liaison / complaints handling role., • Previous experience of working with Local Authorities or Registered Housing Providers is essential., • Confident compiling written response to complaints via email and letter.

Overview: Trainee Early Years Assessor Are you an experienced Early Years Assessor looking to make your next career move? Or perhaps you would like to become an Early Years assessor and have management experience in a Nursery setting? Recruiting on behalf of a training provider that is big on quality, which is reflected in their Ofsted grade, this is an opportunity not to be missed. The role is home based with learners mainly located in Bexleyheath and the surrounding area. Trainee Early Years Assessor: Salary and Expenses • The role is full-time, permanent, • Mon-Fri, no unsociable hours or weekends, • Home based and flexible working - manage your own diary, • £27k - £32k annual salary depending on experience and qualifications, • Full travel expenses, • 2 weeks paid leave at Christmas + 21 days annual leave + Bank Holidays, • All equipment including laptop, mobile phone You will be managing a caseload of Early Years apprenticeship learners (including Functional Skills), both remotely (via telephone, video, email) and visits to the learner in their place of work. Providing mentorship and coaching to the learner through to completion of their Early Years apprenticeship qualification. Early Years Assessor: Essentials • At least 3 years experience as a Deputy Manager or higher in a Nursery setting (for unqualified assessor applicants), • UK driving license and use of own transport, • Home Based - covering Bexleyheath and the surrounding area, • A mixture of home working/remote and visiting learners in their place of work

Property Manager - Residential Lettings & ManagementLocation: WimbledonContract Type: PermanentOffice Based RoleSalary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility.Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success.Responsibilities • Answer incoming calls, direct enquiries appropriately and take accurate messages, • Greet clients and visitors professionally, offering property information and assistance, • Manage Directors' diaries, scheduling appointments and property viewings, • Organise office filing systems, archiving and document management, • Type correspondence including letters, sales and lettings documentation, • Provide full administrative support to the Directors, • Monitor, order and maintain office supplies and equipment servicing, • Process office invoices and manage office-related administration, • Update and maintain lettings and sales databases accurately, • Liaise with contractors and provide property access when required, • Log and follow up tenant maintenance issues and repairs, • Undertake occasional property viewings and provide access for tenants and purchasers, • Support sales and property management administration, filing and record keeping, • Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations, • Gain knowledge of lettings procedures and assist with progressing tenancies under supervisionRequirements, • Block management experience or previous estate agency, lettings or property environment experience, • Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook), • Valid UK driving licence, • Excellent organisational and time management skills, • Ability to work to tight deadlines and manage multiple tasks simultaneously, • Strong written and verbal communication skills, • Confident and professional telephone manner, • Problem-solving ability and proactive approach to work, • High standard of customer service and interpersonal skills, • Ability to work independently and as part of a small team, • Genuine interest in developing a career in residential lettingsBenefits:, • Mentoring and guidance from experienced property management professionals, • Team days out, • Company pension scheme, • 25 days holiday, • Opportunity to develop expertise across residential sales, lettings and complianceHow to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Onsite IT Support Engineer / 2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support and cloud computing solutions. If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION:Fully Onsite at London client sites (zones 1-6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to join a dynamic managed services environment supporting London-based clients. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer / 2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards are consistently achieved. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Onsite IT Support Engineer / 2nd Line Desktop Support Technician include: • Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat, • Incident Escalation: Investigate complex desktop support and end-user computing issues escalated from 1st Line, • Microsoft Environment Support: Troubleshoot Windows 10/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot, • Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets, • New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access, • Vendor Liaison: Escalate application issues to third-party software vendors where required, • SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements, • Call Queue Ownership: Maintain accurate ticket documentation and provide regular client updates, • VIP Support: Deliver high-priority assistance to senior stakeholders, • Team Development: Mentor and support 1st Line engineers to enhance technical capability, • Field Support Cover: Provide onsite support cover when required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role, • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications, • Experience with Entra ID, Active Directory, Intune and Autopilot administration, • Experience with DNS and DHCP configuration and troubleshooting, • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment, • Proven experience of working to SLAs within a structured service desk environment, • Excellent communication and customer service skills with clear written and spoken English, • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation, • Proactive, solutions-focused approach with strong problem-solving skills, • Experience within a Managed Service Provider (MSP) environment, • ITI v3 or v4 Foundation certification, • Experience supporting Apple Mac devices, • Knowledge of cyber security best practice and security incident processes, • Experience in an ISO27001 aligned environment, • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14470 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Duty Officer - Mental Health Supported Housing (Reception based) - £26.3k to £27.7k + excellent benefits This is an opportunity for an experienced Duty Officer/Receptionist to join this award winning company that offers supported living to and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. The Duty Officer will contribute towards and advance the overall purpose, values and success of the organisation. The jobholder is responsible for delivering a supportive service that will engage and empower the residents to develop domestic, social and life skills that will prepare and enable them to live independently, through a person-centred approach that respects resident’s choices, embracing a non-judgmental and balanced response to differing life choices, whilst maintaining professional boundaries. SALARY ETC: • £26,300, increasing to £27,700 after successful probation., • Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc., • 8:30am – 5pm Monday to Friday, • Permanent, full-time, • Level 2 or above in Health and Social Care., • Experience working within mental health services, and also supportive mental health service., • Good knowledge of mental health diagnoses and dual diagnosis., • Strong computer skills and digital dexterity., • Excellent telephone manner and grasp of the English language., • Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities., • Self-motivated and able to use own initiative to find solutions., • Ability to work under pressure to tight deadlines, as well as to prioritise a varied workload., • Warm and friendly demeanour with a positive and open-minded attitude., • Responsible for implementation of given policies and procedures., • Co-ordinate and liaise professionally with business associates, external professionals, local authorities and other stakeholders as a matter of course to fulfil the company’s services., • To organise and attend meetings, form agendas and take minutes as and when required., • To maintain and implement the company’s administrative policies and procedures., • To ensure the effective running of the shift. This includes delegating tasks, health and safety checks and ensuring the whereabouts of all support staff is known., • Ensure the Reception room is never left empty. Where it is necessary to leave the room, the duty officer to ensure appropriate cover has been set up., • To be the first point of contact for tenants queries and to manage daily interactions with tenants in a way which provides reassurance, understanding and signposting to the relevant recovery coordinator., • Answer the phones and forward all calls to the necessary staff members., • Manage the share support team calendar and remind all staff and tenants of their up and coming appointments., • Play a role in keeping the reception area clean and tidy., • To securely facilitate access by tenants to medications, and ensure MARs sheets are up to date., • To keep the Duty Notes updated regularly as events happen and enter all client relevant information., • To follow the Client payment Procedure, ensuring payment records reconcile., • When required take on a small case load of clients to key work.

Pertemps Network Group are delighted to be supporting a forward-thinking Local Authority within their Parking Services team in the recruitment of a Customer Services Officer (Call Centre & Parking Suspensions Administrator).This is an excellent opportunity to join a high-performing Shared Parking Service, delivering frontline customer engagement and specialist suspensions administration within a dynamic and customer-focused environment.Service Area: Parking ServicesPay: £18.00 - £18.55 (PAYE)Flexibility: HybridReports to: Team Leader – Customer ServicesResponsible for: NoneRole OverviewThis role operates across two levels: • Frontline Customer Services (Call Centre & Administration), • Parking Suspensions & Licensing Administration The postholder will provide a professional first point of contact for all Parking Services enquiries while supporting the operational delivery of parking bay suspensions and associated licensing functions.Key Responsibilities, • Deliver a high-quality, first-line response to customer enquiries relating to:, • Penalty Charge Notices (PCNs), • Parking permits, • Parking suspensions, • Pay & Display / cashless parking systems, • Accessible transport enquiries, • Manage customer interactions via telephone, email, web-chat, correspondence and social media., • Apply parking legislation, traffic management regulations and Council policy accurately and consistently., • Process credit/debit card payments securely in line with Council financial procedures., • Maintain accurate records of customer interactions and ensure robust audit trails., • Provide general administrative support including:, • Handling incoming/outgoing post, • Managing confidential waste, • Ordering supplies and coordinating office equipment maintenance, • Remotely monitor Pay & Display machines, liaising with contractors and reporting faults or theft incidents where required., • Assist customers with redirection to other Council services when necessary. ?? Parking Suspensions & Licensing Administration, • Process and assess applications for parking bay suspensions and renewals., • Process applications for skips, scaffolding and temporary highway structures., • Use GIS and map-based systems to determine suitability of suspension requests., • Design and produce compliant suspension signage., • Coordinate advance warning communications (including call broadcasts and notification systems)., • Ensure all suspensions and licensing records are accurately recorded within IT systems.Knowledge, Skills & Experience, • Experience within a high-volume customer service or contact centre environment., • Knowledge of parking enforcement legislation and the PCN regulatory framework (desirable)., • Competence in Microsoft Office (Word, Excel, Outlook) and database systems., • Strong data accuracy and attention to detail., • Ability to interpret and apply legislation and policy., • Excellent communication skills, both written and verbal., • Confidence handling financial transactions and payment systems., • Understanding of Equality, Diversity & Inclusion principles in service delivery., • Ability to work rotationally across service functions.Governance, Compliance & Professional Standards, • Maintain up-to-date knowledge of relevant legislation and policy changes., • Contribute to Quality Management Systems and continuous improvement initiatives., • Comply with data protection and information governance standards., • Support emergency response functions where required., • Assist in training new and existing staff members., • Adhere to Health & Safety legislation and Council behavioural standards.What You Will Deliver, • An outstanding and professional frontline customer experience., • An efficient and compliant parking suspensions administration service., • High-quality, accurate record keeping and legislative adherence., • A proactive contribution to service improvement and operational resilience. If you are a customer-focused professional with strong administrative capability and an interest in regulatory services, we would welcome your application.Apply now for the role of Customer Services Officer (Call Centre & Suspensions Administrator).

Role: Service Desk Analyst (BTS)Location: South London / Hybrid Salary: £36,000 - £43,000 Are you an experienced IT support professional looking to step into a highly regulated, fast-paced environment where customer service and technical excellence go hand in hand? This hybrid role combines onsite, face-to-face support with remote troubleshooting via MS Teams and telephone. You'll act as a key member of the Business Technology Solutions team, delivering 1st and 2nd line support (with exposure to 3rd line services) across a dynamic financial services organisation. What You'll Be Doing * Acting as first point of contact for IT Incidents and Service Requests. * Logging, categorising and managing tickets via the ITSM tool in line with SLAs. * Supporting Windows 11, Microsoft 365, Active Directory and SCCM environments. * Troubleshooting hardware, software and remote access issues. * Escalating Major Incidents where required. * Supporting Change, Problem and Vulnerability Management processes. * Maintaining strong documentation, compliance and asset management standards. You'll work a rotating shift pattern Ideal Candidate * 5+ years' Service Desk experience in a busy, customer-facing environment. * Strong ITIL knowledge with practical application. * Excellent troubleshooting and root cause analysis skills. * Experience with Windows 11, Microsoft 365, SCCM and Active Directory. * Confident communicator with strong customer service focus. * Experience working to SLAs within structured or regulated environments. Desirable: ITIL 4 Foundation, Financial Services experience, vulnerability management or Power Apps exposure. If you're reliable, proactive and passionate about delivering outstanding IT support - and ready to take your career to the next level - get in touch to arrange a confidential conversation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Customer Service Advisor – Housing Benefit Team Wembley (near Wembley Stadium) | 100% Office-Based Mon–Fri, 09:00–17:00 (35–37 hrs/week) £17.33 per hour (PAYE) Contract until May 2025 Make a Real Difference to Your Community Join our fast-paced Housing Benefit telephone team in the heart of Wembley. We’re looking for a resilient, tech-savvy Customer Service Advisor to support residents with complex financial and welfare enquiries. You’ll be the first point of contact for customers—handling high call volumes (around 150 calls per day) and delivering clear, accurate advice on sensitive issues including: • Housing Benefit entitlement, • Overpayment recovery, • Income maximisation, • Managing a live call while using multiple specialist IT systems, • Explaining legislation and financial processes in a clear, empathetic way, • Maintaining precise and up-to-date customer records, • Strong multi-tasking & IT skills – confident navigating several systems at once, • Excellent communication – able to simplify complex information professionally, • Resilience under pressure – experience in high-volume environments

Our client in the Telecommunications sector is looking for a Field Installation Engineer to join their growing team. This role will involve travelling across the UK to install, configure, and maintain telephone systems and related equipment for customers. The successful candidate will be customer-focused, technically competent, and able to work independently while representing the company in a professional manner. Key Responsibilities: • Install, configure, and test business phone systems at customer sites., • Provide on-site troubleshooting, diagnostics, and repair of telecommunication systems., • Ensure installations meet company and industry standards for quality and safety., • Train customers on system usage and provide aftercare support as required., • Maintain accurate documentation of installations, service visits, and customer interactions., • Liaise with internal teams to ensure smooth delivery of projects and services., • Previous experience as a telecoms/phone installation engineer (field-based role preferred)., • Strong knowledge of VoIP technologies, SIP, PBX systems, and network infrastructure., • Basic networking skills (LAN/WAN, routers, switches, firewalls)., • Full UK driving license (essential)., • Excellent problem-solving skills and the ability to work under minimal supervision., • Competitive salary (dependent on experience)., • A car allowance, or a company vehicle, fuel card., • All tools and equipment required., • Ongoing training and professional development., • Opportunity to work with a forward-thinking telecoms provider. By applying for this position, you consent to Futurelink processing your personal data for recruitment purposes, in accordance with applicable data protection legislation.