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Telephone jobs in United Kingdom

  • Customer Service Administrator
    Customer Service Administrator
    14 hours ago
    £14.27–£17.66 hourly
    Full-time
    London

    Customer Service Administrator Wandsworth COMPANY: EVERPOOL RECRUITMENT JOB TYPE: PERMANENT, FULLTIME SALARY: £33000 - £39000/ANNUM + BENEFITS Are you passionate about customer service and administration? Do you have excellent IT skills? Are you looking for a new challenge within a fast-paced role? Come join the ever-growing team of IAS! The role of the Site Co-ordinator will act front of face of IAS and will manage the customer experience for all visitors and staff attending the assessment centre. You will be expected to complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant's carer, guardians and or housing associations. You will be expected to provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre. Other daily duties will consist of ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained. You will also manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer and general administration duties, e.g., answering the telephone, copying, documents etc. What we need from you At least 1 year's customer service experience Excellent I.T skills- particularly Microsoft Office Team player Compassionate Caring manner Great interpersonal skills and ability to build a rapport with people Time management and attention to detail Job Details 37.5 hours £33,000 - 39,000 DOE Monday - Friday Shifts between 8am-6pm Hybrid Working Available Optional Overtime If you feel the Site Co-ordinator position may be for you or you are interested in finding out further information, please contact Everpool Recruitment , you can apply to this advert and someone from the Everpool team will be in touch

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    2 days ago
    £12.8–£13.2 hourly
    Part-time
    London

    Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

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  • Receptionist
    Receptionist
    9 days ago
    £15 hourly
    Full-time
    London

    Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time or Part time (20/ 30 hours) Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

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  • Team Member
    Team Member
    10 days ago
    £14–£15 hourly
    Full-time
    London

    We are seeking a motivated and friendly Team Member to join our Greek Takeaway team. This role offers an exciting opportunity to be part of a vibrant food service environment, delivering authentic Greek cypriot cuisine to our valued customers. The ideal candidate will be passionate about food, possess excellent customer service skills, and enjoy working in a fast-paced setting. Previous restaurant experience is advantageous but not essential, as full training will be provided. Responsibilities Assist in food preparation, ensuring dishes meet quality standards and presentation expectations Serve customers and take telephone calls and be courteous both at the counter and via takeaway orders Maintain high standards of food safety and hygiene in all areas of the kitchen and serving stations Handle cash transactions accurately using the till system and manage basic maths calculations for change and orders Support kitchen operations by organising ingredients, utensils, and supplies for smooth workflow. Ensure the cleanliness of work areas, dining spaces, and equipment throughout shifts Manage time effectively to ensure timely order fulfilment during busy periods Skills Experience in food preparation or restaurant environments is preferred but not mandatory Knowledge of food safety standards and practices within a kitchen setting Strong organisational skills with the ability to multitask efficiently in a busy environment Good time management skills to ensure prompt service delivery Excellent communication skills for engaging with customers and team members Basic maths proficiency for handling transactions accurately Culinary experience or a passion for Greek cuisine is a plus but not essential We look forward to welcoming enthusiastic individuals who are eager to contribute to our team’s success while developing their skills within the hospitality industry. Job Type: Full-time Benefits: Discounted or free food Work Location: In person

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  • Breakfast Host
    Breakfast Host
    13 days ago
    £12.85 hourly
    Part-time
    London

    Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

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  • Front Office Manager
    Front Office Manager
    19 days ago
    £35000–£37000 yearly
    Full-time
    London

    The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

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  • Telesales Executive
    Telesales Executive
    2 months ago
    £30000–£50000 yearly
    Full-time
    London

    We are seeking a dynamic and results-driven Construction Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and expanding our presence within the construction industry. This role offers an exciting chance to contribute to the growth of a well established fitout contractor specialising in Commercial projects. The ideal applicant will possess excellent communication skills, a proactive approach, and experience with CRM software. Responsibilities • Identify and pursue new business opportunities within the construction sector to drive company growth., • Develop and maintain strong relationships with prospective and existing clients, contractors, and stakeholders over the telephone., • Utilise CRM software to track leads, manage contacts, and monitor sales pipelines efficiently., • Collaborate with internal teams such as project management and marketing to align strategies and maximise outreach efforts., • Proven experience in business development or sales within the construction or related industries., • Proficiency in CRM software., • Strong understanding of construction processes, industry standards, and market dynamics., • Excellent communication, negotiation, and interpersonal skills., • Ability to work independently as well as part of a team in a fast-paced environment., • Organised with strong attention to detail and the ability to manage multiple priorities effectively., • A proactive attitude with a passion for driving business growth and building lasting client relationships. This role offers an engaging environment where your expertise can directly influence organisational success while providing opportunities for professional development within the construction sector.

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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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