Telephone jobs in United Kingdom

RESPONSIVE REPAIRS PLANNER - THE OPPORTUNITY We're working exclusively with a leading UK housing and property organisation to recruit a temporary Area Planner based at their Exeter office. This is a high-impact coordination role that sits at the heart of a busy operational team you'll be the engine behind efficient scheduling, ensuring the right operative gets to the right job at the right time. If you thrive in a fast-paced environment, enjoy solving logistical puzzles, and take pride in delivering an excellent customer experience, this could be the perfect next step in your career. This would be an initial fixed term contract for 4 months. THE ROLE • Plan and manage regional operatives' diaries to meet performance targets and KPIs, • Schedule maintenance repairs to match operational needs and customer appointments, • Maintain the scheduling system and keep internal and external stakeholders accurately informed, • Liaise with customer service teams on appointments, updates, and issue resolution, • Handle written, electronic, and telephone enquiries within agreed service standards, • Collaborate with the commercial team on subcontractor purchase orders and variation orders, • Ensure full compliance with GDPR when handling customer data Essential: • Experience in a customer focused environment, • Comfortable working to performance targets, • Strong written and verbal communication skills, • Methodical, accurate, and process driven approach, • Confident user of Microsoft Office (Word, Excel), • Ability to work under pressure in a busy environment, • Experience with databases, • Experience with large volume data processing, • Previous scheduling or planning experience, • Familiarity with subcontractor management, • Strong organisation and time management, • Experience with invoices or accounts, • NVQ Level 3 or equivalent A-levels, • Competitive salary aligned to Grade B banding, • Permanent contract with job security in a purpose driven organisation, • Supportive team environment with coaching and development opportunities, • Work that makes a real difference to communities and residents across the region

Worth Recruiting – Property Industry Recruitment Vacancy: HEAD OF COMMERICAL PROPERTY Location: Pinner, HA5 Salary: OTE: £70,000 Position: Permanent – Full Time Reference: WR87615 Wanted! An experienced, organised and highly competent Commercial Estate Agent for a pivotal role as Head of Commercial Property for a smart, multi function Estate & Commercial Agency in the Pinner area. This is a senior position responsible for leading the Commercial Property and Management department, overseeing a diverse portfolio across Pinner and the surrounding areas. The successful candidate will ensure the efficient operation and strategic management of all commercial properties under the company’s care. Key responsibilities include overseeing the day-to-day management of the commercial portfolio, as well as handling all aspects of commercial lease renewals, rent reviews, and Red Book valuations. The ideal candidate will have a strong background in commercial property, coupled with proven leadership and people management experience. A comprehensive understanding of relevant legislation, regulations, and compliance requirements is essential. Candidates based locally or with strong knowledge of the Pinner area will be at an advantage. What You'll Be Doing (Key Responsibilities): • Overseeing the day-to-day running of the Commercial Property and Management department, • Managing and developing a portfolio of commercial properties across Pinner and surrounding areas, • Handling all aspects of commercial lease renewals and rent reviews, • Carrying out Red Book valuations and providing accurate professional advice, • Driving business development and securing new instructions, • Managing, supporting, and mentoring team members to ensure high performance, • Maintaining strong relationships with landlords, tenants, and key stakeholders, • Significant experience in Commercial Agency, • Success in managing and developing a team, • Listing and business winning skills, • Experience in commercial leases and acquisitions, • High level of customer service skills, • Good telephone manner and positive attitude, • Well presented, ambitious and self-motivated, • Competitive salary package, • Varied and autonomous position within a professional environment If you are interested in this Head Commercial Property role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR87615. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Job Reference: WR87615 – Head of Commercial Property – Commercial Property Management

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector?\n\nAt Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work.\n\nFrom AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK\n\nThe Role at a Glance:\n\nLegal Tech Technology Trainer\n UK Remote \nCompetitive Salary Depending on Experience\n Plus Benefits: 5% pension contribution, flexible core hours\n\nCompany Product / Service: Technology transformation & management consultancy for legal firms\n\nYour Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development\n\nAbout Us:\n\nNexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector.\n\nFormerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.\n\nWe’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey.\n\nWe’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations.\n\nWhat You’ll Be Doing:\n\nAs a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack.\n\nYour role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows.\n\nYou will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology.\n\nKey Responsibilities:\n\n• Design, develop, and deliver engaging and comprehensive training programs for \n clients and internal teams. \n • Create customised training content based on the client’s needs and technology stack. \n • Conduct both virtual and in-person training sessions, webinars, and workshops. \n • Assess learner performance and provide feedback to ensure understanding and \n application of training material. \n • Work with the implementation team to ensure training is aligned with project \n milestones and deliverables. \n • Provide ongoing support and resources to learners after training sessions to reinforce \n new skills. \n • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs.\n\nAbout You:\n\n• Previous experience as a trainer or educator, with a focus on technology solutions. \n • Experience working in a law firm or with legal software providers is highly desirable. \n • Familiarity with training methodologies and tools to assess learning outcomes. \n • Strong communication and presentation skills, with the ability to engage and inspire \n learners. \n • Expertise in creating and delivering customised training content for various \n audiences. \n • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, \n Power Platform) is a plus. \n • Passion for education and staying at the forefront of digital learning trends. \n • Strong interpersonal skills and the ability to tailor training to different learning styles.\n\nAt Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems - we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future.\n\nIf you’re ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future.\n\nApply today and be part of a team that’s redefining legal technology training across the UK.\n\nApplication notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Make London’s Skyline Safer, Smarter, and Stunning. At Spectrum Specialist Support, we’re not just another building services company - we’re the team trusted to keep some of London’s most iconic exteriors safe, compliant, and looking their absolute best. For over 20 years, we’ve been at the forefront of façade restoration and cleaning, pioneering patented 3D technology and rope-access expertise that let us take on projects no one else can. From the skyscrapers of Canary Wharf to heritage landmarks, our mission is simple: to transform the face of buildings while ensuring the highest standards of safety, innovation, and visual impact. Now, we’re seeking a Mobile Site Operations Manager to take charge of our project delivery across London and beyond. Full Driving Licence Essential. This is a full-time, permanent position. —-------------------------------- The Role at a Glance: Mobile Site Ops Manager Working Across London £50,000 Plus Company Vehicle, 25 Days Holiday + Bank Holidays, Training & Growth Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Commercial Property, Facilities, Facilities Management, Building Maintenance, Property Sales, Building Management.Your Skills: Client Management, Project Planning, Problem-Solving, Complaint Management, Project Reporting, Health and Safety, Facilities, Construction, Property Maintenance. The Opportunity: As Mobile Site Ops Manager, you’ll be the operational heartbeat of Spectrum’s external building maintenance projects. This is a hands-on leadership role where you’ll be responsible for ensuring our services are delivered safely, efficiently, and to the impeccable standard our clients expect. You’ll: • Plan & Deliver – Create project and valuation plans that keep work on schedule, on budget, and compliant. • Lead & Supervise – Manage specialist teams of subcontractors and employees across multiple sites. • Champion Safety – Drive Health & Safety standards through training, monitoring, and proactive management. • Problem-Solve – Tackle challenges head-on, offering solutions and escalating where needed. • Report & Evaluate – Provide clear updates on progress, productivity, and client satisfaction. About You: We’re looking for someone with the technical expertise and leadership skills to deliver complex building exterior projects with confidence. • Proven experience managing external building fabrics and maintenance works., • Experience of managing multiple sites • Excellent project planning, organisational, and time management skills. • Strong communicator with the ability to engage at site, client, and board level. • Skilled at managing diverse teams and personalities - resolving conflicts and driving positive outcomes. • Commercially savvy, with experience in valuing works for accounting purposes. • Proactive and adaptable—you thrive under pressure and aren’t afraid to challenge the status quo. • Strong experience of Microsoft Office (Excel & Word) and confident in handling reporting, records, and project admin. • Full UK driving licence essential. Why Spectrum? • Unique Expertise – Work with London’s leading façade specialists, delivering projects no one else can. • Career Impact – Play a critical role in shaping the skyline of one of the world’s greatest cities. • Rewards & Recognition – Competitive salary, discretionary bonus, and paid training. • Flexibility & Freedom – Company vehicle provided to keep you mobile across London. • Supportive Culture – A values-led environment built on Integrity, Attention to Detail, Fun, Innovation, and Adaptability. What’s on Offer: • £50,000 salary + discretionary bonus scheme. • Company vehicle (commercial van). • 25 days holiday + Bank Holidays (or time in lieu). • Discretionary training and development opportunities. • The chance to join a company pioneering Building Maintenance Without Limits. If you’re ready to bring your expertise to a role that blends operational excellence with high-profile projects, apply today and join Spectrum in making London’s buildings safer, compliant, and stunning. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re looking for a career where you can make a meaningful difference in the lives of others, then this Team Leader role at King Edwards Grove, Teddington, Richmond upon Thames, Greater London, United Kingdom might be right for you. Your BenefitsConsensus is a certified Great Place to Work in 2025, here’s just a small selection of the benefits you’ll enjoy: • Career Ladder: A starting salary of £13.86 per hour, our dedicated career ladder provides clear opportunities for your future progression and earn up to £14.16 per hour., • Learning & Development: Support your personal and professional growth with training and qualifications to enable you to achieve your full potential., • Financial Benefits: Life Assurance of twice your annual basic salary, withdraw a percentage of your wages with Wagestream, access to a Blue Light Discount Card., • Health & Wellbeing: From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme. Through understanding the needs of the people you support, you’ll lead a team and provide exceptional care that truly changes lives. You may be looking to take the next step in your career but will already have experience in the social care sector as either aMental Health Support Worker, Care Worker, Healthcare Assistant or Care Assistant. • Prepare to feel welcomed as you step inside the friendly King Edwards. The communal areas are usually full of fun – from music and dancing to games nights. People love a celebration, and always push the boat out to plan spectacular birthday parties and special occasions. The people living here love to get involved in making the house a home, from flexing their green thumbs in the beautiful garden to cooking up a storm in the kitchen., • Help the people we support to engage in meaningful opportunities and activities – empowering them to enjoy a great life filled with amazing experiences., • Get involved in the community, support during leisure and social activities, and celebrate special occasions., • Lead the team to communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too.

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains, major hospitals, large FM providers and MOD sites Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Are you an Experienced Design Studio Assistant with a passion for creating outstanding residential and commercial environments Do you enjoy being part of thoughtfully designed, high-quality interiors, but feel you’re not receiving the recognition or progression you deserve, or maybe you’d like a more supportive, calm and creative environment Are you motivated by assisting in projects through from initial concept to on-site completion, working closely with the Lead Designer and project teams to deliver bespoke solutions If you want to be an important cog in a small, yet growing, female-founded business, then this could be an excellent opportunity for you! Our client is a Market-Leading Residential and Commercial, Interior Design and Management Studio, based in St.Margarets, West London. Due to continued growth, the business is seeking a Studio-Based Design Assistant to join their vibrant studio environment, and it's friendly, collaborative, and expanding team. This role offers the opportunity to become a key contributor within an established business, playing an important part in its ongoing growth and success. Salary and Hours: • £12,500 – £18,000 per annum, depending on hours and experience, • Part-Time (ideal candidate would have scope to increase), • Results-based bonus structure, • Flexibility around family, • Up to one full day working from home per month, • Healthy breakfast and snacks in the studio, • Career development opportunities, • Training and development, • To support Lead Designer and Procurement and Project Manager, • Sample library organisation, • Product library organisation, • Social media and marketing content creation and scheduling, • Supplier liaisons, • Following up on purchase orders, • Following up on client invoices, • Organising client meetings and diary management, • Project and product research, • Some Sketchup and Layout design work, • Mood boards, • Responding to leads and enquiries, • Generating new contacts leads and enquiries, • Communicating with clients’ suppliers and trades at all stages, • Organising portfolio photo shoots and assist with styling, • Updating and managing Houzz Profile and other online platforms, • To generate new business, • To nurture positive relationships with clients, colleagues and industry partners, • To be confident being involved in projects from start to finish, • To work positively as part of a small team and being willing to support others in their tasks and roles, • To assist in creating visually pleasing and technically accurate 2D and 3D drawings, • Drive towards continual improvement of skills, processes and client experience, • Always be solution-focused, willing to think outside the box, strive for mutual optimal outcomes, and not take the easy road, • Creative and commercial mindset, • Able to confidently and inquisitively pick up new software, • Self-motivated, • Diligent, • Empathetic and intuitive – able to anticipate client's and colleague's needs, • Able to articulate and inspire others in their vision, • Grounded and level-headed in the face of adversity, • Able to quickly form professional relationships, • Confident telephone manner and presenting over video, • Strong diary management, • Competent use of Sketchup, • Interest and some level of understanding of using AI to improve workflows and output within interiors, • Ability to quickly and confidently pick up new software, • Excellent communication, both verbal and written; Confident speaking over the phone and able to build rapport with different people; Excellent use of the English language, • Ability to nurture relationships and be intuitive to client’s and colleague's needs, • Minimum five years' working experience in any industry, • Minimum one year working within design / building / bathrooms / kitchen industry, • Experience of social media management Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. Our client looks forward to hearing from you. Don't miss this opportunity. Start your application NOW!

A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months.Based in North London for 4 days per week and working from home one day per week (once probation is passed), this role reports into the Income Team Leader, and our client is looking for a candidate who has experience of:* Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges.* Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants.* Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies.* Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit.* Submitting former tenant debts for write-off where the debt is unrecoverable.* Taking legal action against residents who will not pay, including representing the Association in court.* Applying for grants, DHP's, APA's and Direct UC payments* Making affordable repayment agreements taking income and expenditure into account.* Offering appropriate advice and support including referrals to the Tenancy Sustainment Service.* Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types.* Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early May 2026. Only applicants who feel they meet the above criteria need apply.

Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents.Pay Rates:Office Hours: £21.50 PAYE | £27.48 UmbrellaOut of Hours: £25.29 PAYE | £32.27 UmbrellaContract: TemporaryWorking Pattern: Full-time | Shift-Based (Including Out of Hours) This role sits within a 24/7 Careline service, providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required.Key Responsibilities • Respond to emergency telephone and alarm calls promptly and professionally, • Assess urgency levels and coordinate appropriate responses, • Visit service users when required to provide practical and emotional support, • Liaise with emergency services, next of kin, and external agencies, • Maintain accurate records of all calls and actions using computer systems, • Install telecare alarms and associated equipment, • Respond to housing and repair emergencies for sheltered housing residents, • Handle out-of-hours emergency housing enquiries, including homelessness calls, • Contact keyholders and relevant parties during emergency situations, • Support vulnerable residents and ensure their wellbeing during incidentsWorking Pattern, • Monday to Friday during core operational hours, • Required to work out-of-hours shifts as part of rota, • Must be available to work 4 out of 8 Bank Holidays, • Work in line with European Working Time DirectivesEssential Requirements To be considered for this role, candidates must have:, • Enhanced DBS (or willingness to obtain), • Experience in emergency response, careline, housing, or customer service environments, • Strong decision-making skills under pressure, • Excellent communication and listening skills, • Ability to assess emergency situations quickly and calmly, • Experience using IT systems to log calls and maintain records, • Full UK Driving Licence (required for emergency visits), • Ability to work independently and within a team, • Commitment to safeguarding vulnerable residentsDesirable Experience, • Experience within Careline, Telecare, Housing, or Emergency Services, • Knowledge of sheltered housing or social housing services, • Experience installing telecare equipment, • Experience handling homelessness or emergency housing enquiriesWhy Apply?, • Join a well-established organisation providing essential services to vulnerable communities, • Competitive enhanced out-of-hours pay rates, • Opportunity to gain valuable emergency response and housing experience, • Be part of a dedicated team delivering life-critical support servicesIf you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you.Apply today to be considered.

Estimator Location: Waltham Abbey, Essex Hours: 8am - 5pm, Monday - Friday Salary: Up to £65,000 depending on experience. Holiday: 20 Days plus 8 Bank Holidays. Sector: Construction, Roofing Our client is a specialist contractor in hard metal roofing, cladding, and façade systems, delivering bespoke solutions for both commercial and residential projects across the UK and internationally. They provide a full end-to-end service from design and fabrication through to installation, working with high-quality materials and offering tailored solutions for projects ranging from simple structures to complex, large-scale developments. With a strong reputation for quality, safety, and technical expertise, our client combines industry experience with a customer-focused approach to consistently deliver high-standard, sustainable roofing solutions. Due to continued company growth, they are looking to recruit an experienced estimator for their pre-construction team. You'll be pulling together scopes of work, providing value engineering and quote gathering to streamline and control the pre-construction processes. Position Duties • The successful candidate will be responsible for preparing tender submissions and carrying out take-offs from construction drawings, with the ability to interpret drawings, understand specifications, and use Excel to a high standard., • Completing accurate quantity take-offs from drawings, with experience in Bluebeam estimating software considered beneficial., • Calculating project rates, including labour, materials, and preliminary costs., • Completing client bills of quantities and pricing documents., • Producing scope-marked drawings using Bluebeam., • Attending project handover meetings with surveying, design, and management teams for secured work., • Maintaining detailed and accurate records of tender submissions, queries, and RFIs., • Demonstrating strong knowledge of over-18m non-combustible cladding systems and fire barrier requirements., • Presenting professionally with strong telephone communication skills., • Preparing tender bids and compiling information from incoming enquiries., • Meeting clients on-site to discuss requirements and negotiate pricing., • Working on projects ranging in value from £200k to £4M+., • Building and maintaining strong relationships with key clients., • Researching and sourcing costs for materials, labour, and equipment., • Supporting the document controller in obtaining subcontractor and supplier quotations., • Assisting with the preparation of technical submittals for awarded projects., • Providing support to the design team where required on secured projects. Position Requirements A minimum of 5 years' estimating experience in flat roofing systems is preferred, including but not limited to: • Manufacturers such as Bauder, Radmat, IKO, Axter, and Kemper, • Inverted hot melt systems, including ballasted, paved, green, and blue roofs, • Single ply warm roof systems, • Tapered insulation schemes, • Three-layer felt warm roofs, • Cold-applied liquid systems, • A minimum of 5 years' estimating experience in rainscreen cladding is preferred, including but not limited to:, • SFS lightweight framing systems (e.g. Metsec, EOS), • CWCT-compliant aluminium rainscreen cladding systems, • Cavity barriers and fire stopping systems Willingness and ability to travel to the office in Waltham Abbey. Position Remuneration • Salary up to £65,000 depending on experience, • Regular office hours 8am - 5pm, Monday - Friday, • Christmas Shut down, • Company pension scheme Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Do you have the commitment and values to make a real difference to the lives of people with care and support needs? Are you passionate about developing and auditing extra care services to ensure that they are of the highest quality, enabling people to meet their desired outcomes? Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and clients with a learning disability, mental health needs and dementia. The support we offer is tailored to the individual person’s needs and encourages independence and community engagement. We are seeking a driven, productive and highly organised individual to be responsible for assessing the quality of the services we are delivering, and to identify areas for further development and quality improvement. You must be flexible and reliable with an excellent eye for detail and ensure 100% CQC compliance in all relevant areas. We are a local provider employing a diverse team of over 150 well-supported staff to deliver great services in Brent and Harrow. The role will mainly focus on our 6 Extra Care and 2 Supported Living services in Brent and Harrow, which provide support to older people with learning disabilities, mental health needs and dementia. You will also be required to work collaboratively with colleagues and other stakeholders and assist our services in other areas of London as and when required. We are seeking a driven, highly organised professional with a keen eye for detail and a passion for excellence in social care. The ideal candidate will bring direct experience in coordinating quality improvement or turnaround programmes. A strong auditing background in care or similar is desired, as you will be responsible for leading robust monitoring and ensuring 100% CQC compliance across our extra care and supported living services. We need a proactive ‘hands-on’ leader who can coach staff, analyze complex evidence to improve practice, and act as a champion for innovative, person-centered care. We would be very pleased to arrange an informal meeting or telephone discussion with you to discuss this rewarding post. Please contact Pia Parekh on or email . Vacancy Reference Number: 88335 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge – including understanding of maintenance processes, LOLER regulations and safety requirements – would be advantageous but is not essential., • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately., • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally., • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (depending on role -non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business, • Direct involvement in customer service and operational coordination, • Supportive branch environment with strong team collaboration, • Opportunity to develop within a structured service organisation, • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Art Teacher Location: West Drayton Job Type: Full-time, Temporary to Permanent Salary: £200 - £240+ per day (depending on experience) Start Date: Immediate / September Start Available We are currently recruiting for an enthusiastic and dedicated Art Teacher to join a specialist secondary school in West Drayton. This is an excellent opportunity for a qualified Art Teacher seeking a full-time long-term role within a supportive school environment focused on helping students achieve academically, socially, and emotionally. This opportunity would suit an experienced Art Teacher, ECT, or a teacher with experience working with students who require additional support. If you are searching for Art Teacher jobs in West Drayton, teaching jobs in Hillingdon, or secondary school teacher jobs in West London, this is a fantastic role to consider. Art Teacher - The Role As an Art Teacher, you will teach engaging and creative lessons across Key Stages 3 and 4. You will help students develop confidence, practical skills, and self-expression through a broad Art curriculum including drawing, painting, mixed media, and design projects. You will join a committed staff team that values creativity, structure, progress, and positive relationships with students. Main Duties: • Teach Art across KS3 and KS4., • Plan and deliver engaging lessons that meet individual learning needs., • Support students with academic progress and personal development., • Prepare students for coursework, accreditation, and portfolio work., • Assess student progress and provide clear feedback., • Manage behaviour effectively using consistent strategies. To apply for this Art Teacher job, you should have: • Qualified Teacher Status (QTS) or equivalent., • Experience teaching Art in UK schools., • Strong behaviour management and classroom organisation skills., • A calm, resilient, and adaptable teaching style., • Passion for Art education and student achievement., • Competitive daily pay of £200 - £240+ per day., • Full-time long-term opportunity., • Potential permanent contract., • Supportive leadership and experienced staff team., • Well-resourced teaching environment., • Excellent CPD and career progression opportunities., • Enhanced DBS check required (Child & Adult workforce)., • Commitment to safeguarding and inclusion essential., • 30 hours CPD per year expected. To apply or request further information, please submit your CV or contact Deji at Veritas Education London. Telephone: Email: APPLICATION REQUIREMENTS FOR VERITAS EDUCATION • All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy, • Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained, • You must have legal right to work in the UK Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. You will be required to work out of both Maidstone and Dartford sites, so the ability to get to both sites is essential. About Us Custodian Data Centres is an award-winning innovative Data Centre, Network and Cloud services provider based in Maidstone and Dartford, Kent. We are seeking a Data Centre Engineer to join our forever growing team. We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. We design, build and manage everything in house – you’ll be part of the team behind this. The Role We have an opportunity within our DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both our Maidstone and Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the data centre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, we will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: • Providing support and remote hands for clients, • Running and testing cables for the network and infrastructure, • Diagnosing and resolving hardware issues, • Use of monitoring systems to identify potential issues, • Network and workstation troubleshooting Candidates with the experience or relevant job titles of IT Helpdesk Technician, Systems Engineer, Helpdesk Support, Junior Network Engineer, Data Centre Engineer, Data Centre Operations Specialist, Data centre Infrastructure Engineer, Data Centre Systems Engineer, Data Centre Technician, or Data Centre Network Engineer, will also be considered for this role. If you are a Data Analyst or similar, please DO NOT apply. Requirements The successful applicant will: • Have excellent communication skills, • Have a keen attention to detail and a strong customer service orientation, • Have good IT troubleshooting skills, • Have good analytical skills, • Have basic knowledge of Windows and Linux environments, • Have a basic understanding of computer networking, • Have a full UK driving licence and be willing to commute to both our premises in Dartford and Maidstone easily What We Offer / Benefits: • Night Shift Allowance per night shift worked, • A challenging and rewarding environment, • The opportunity to learn new technologies, • Private health insurance after completion of probationary period, • Free secure onsite parking, • Encouraged personal development, • Up to 28 Days Paid Holiday (extra based on length of service), • Free Virtual Machine for staff members, • Top of the range Cisco Lab onsite, • Generous pension scheme, • Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc.), • Salary: £25,750 – £30,000 per annum

The Role As a Flexible Learning Experience Officer, you will play a key role in supporting the delivery and continuous improvement of West London College’s Flexible and Distance Learning provision. Working closely with the Customer Service & Learning Experience Coordinator, you will help ensure learners receive a seamless, high-quality experience from initial enquiry through to completion. You will act as a main point of contact for learner enquiries, providing accurate information and resolving issues in a timely and professional manner. The role also involves monitoring the learner journey, maintaining accurate records, and collaborating with internal teams, stakeholders, and suppliers to support effective programme delivery. You will contribute to enrolment activities, support service improvements, and help ensure the College meets its strategic objectives for flexible learning. The ideal candidate will: The ideal candidate will be highly organised, proactive, and committed to delivering excellent customer service. You will have strong communication skills and the ability to manage a varied workload in a fast-paced environment. You will bring: • A proactive approach to problem-solving and the ability to resolve issues effectively, • Strong interpersonal, verbal, and written communication skills, with a professional telephone manner, • Excellent organisational skills, with the ability to prioritise tasks and manage multiple responsibilities, • High attention to detail and accuracy in maintaining records, • The ability to work both independently and collaboratively within a team, • Strong digital skills, including experience with CRM systems, learning management systems, and Microsoft Office or Google Workspace Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We may close this vacancy early if we receive enough applications, so we encourage you to submit yours promptly. If you don’t hear from us within 2–3 weeks after the closing date, please know that, unfortunately, you have not been shortlisted this time. We truly appreciate your interest and hope you’ll consider applying for future opportunities with us. Please note that we do not accept CVs Flexible Learning Experience Officer Apply online

Job Title: Business Support Officer Location: Islington, London Directorate: Children and Families Service Responsible to: Service Support Manager Contract: Full-time Join Us and Make a Real Difference Islington Council is looking for a dedicated, organised, and proactive Business Support Officer to provide high-quality administrative support to our Children and Families Service. This is a vital role that supports the front line of social care, ensuring our teams can provide the best possible services to children and families in the borough. Key Responsibilities • Provide comprehensive and professional administrative support to ensure smooth and efficient service delivery., • Maintain strict confidentiality in handling sensitive and personal information., • Deliver excellent customer service by managing telephone enquiries and acting as a key point of contact for internal and external stakeholders., • Handle and process all incoming and outgoing correspondence promptly and accurately., • Organise, coordinate, and minute meetings as required, distributing agendas and notes accordingly., • Develop and maintain manual and IT-based systems to enhance operational efficiency., • Support the processing of financial transactions, such as payments to families, purchase orders, petty cash, and travel warrants in line with council procedures., • Maintain accurate filing systems and electronic records with a strong focus on confidentiality and compliance., • Contribute to projects, research tasks, and the preparation of management reports and data as needed., • Provide personal assistant support to Group Managers and maintain team diaries and movement boards., • Monitor and order office supplies and equipment, ensuring availability for team members., • Ensure compliance with health and safety standards, council policies, and legislative requirements. Essential Experience & Knowledge: • Previous experience in a busy administrative role., • Strong organisational and time management skills with the ability to manage multiple tasks simultaneously., • Confident user of Microsoft Office and other IT systems., • Understanding of the key administrative needs of a busy office environment., • Experience working within a local authority, especially in children’s social services. Working for Islington means making a tangible difference in one of London’s most diverse and dynamic boroughs. We’re committed to supporting and developing our staff, offering: • Professional development and training opportunities, • A vibrant, collaborative working culture, • Hybrid and flexible working options Ready to Apply? If you’re a motivated individual who thrives in a fast-paced, people-focused environment, we’d love to hear from you. Apply today and be part of a team that's helping to build a safer, more supportive future for Islington’s children and families. How to Apply: If you're ready to be a part of a service that truly makes a difference, we’d love to hear from you. Email your cv

Network & Communications Installation Engineer - I have an exciting opportunity for an experienced network & telecom engineer to work alongside the Project Manager and Engineering teams on high end residential projects. You will work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a projects Network and telecommunications systems. It is essential that you are an excellent communicator with good Client facing skills and have strong Network Engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms solutions. This is a field-based and onsite based role. Key technical skills: • CCNA Certified., • Excellent working knowledge and experience of:, • Networks and Network architecture, • Wireless network deployment and management, LAN Controller setup and commissioning for wireless networks, • Session Initiated Protocol (SIP) and IP Telephone systems, • WAN Traffic Management and Path Selector configuration, such as, Kerio, Peplink, Sophos and Cisco, • Wi-Fi coverage analysis & mapping/heatmaps, • Firewall configuration and implementation, • Fault finding and commissioning skills are compulsory, • Use of hand tools, network & telecom test equipment • Good Time Management Skills with the ability to work on your own initiative in a well organised and efficient manner, • Managing relationships and interfaces with other contractors, • Team player with ability to identify engineer weaknesses and offer guidance and assistance, • Experience of supervising in the superyacht market or a relevant complimentary industry, • Monitoring and reporting project progress to the Project Manager, • Accuracy & management of project documentation, • An eye for detail and a good understanding of quality control, • Excellent communication skills on a technical and personal level, • Proven track record for completing projects on time and on budget, • Punctual, smart and can represent the company in meetings to client representatives This is predominantly an office based role in LONDON with site visits to clients homes. If you have the desire or previous experience to work on some of the largest most technically advanced residential integration projects in the world then please send your full matching CV. DUE TO THE NATURE OF THE ROLE THERE IS NO SPONSORSHIP ON OFFER NETWORK DATA INSTALLATION CONFIGURATION COMMS COMMUNICATIONS CISCO CCNA CCNP LONDON WAN WIFI WI-FI RUCKUS DRAYTEK HOME AUTOMATION CI CUSTOM INSTALLATION

Mechanical Engineer Wanted. Full-time Permanent Employment Opportunity. Core Hours: 37.5-Hours per week, Monday to Friday. Pre-Application Checklist (please review before applying): • Must have 5-Years of current UK employment history with no gaps of employment, so full employment reference checks can be obtained at job offer stage., • Must have lived in the UK for the last 5-years for full employment and background checks to be obtained. Proof of home address will be required during the application process stage., • Must be able to provide a picture copy of your UK passport, if EU passport holder, then we will also require your HMRC Share Code (proving settled status or pre-settled status). No visa sponsorship available. This is so we can confirm a candidate’s right to work, you must be eligible to work full-time in the UK on a permanent basis., • This role will require a full security background and checks to be completed if offered the position. This is a challenging role, that won’t be the right fit for everyone, we are looking for specific candidates who can carry out designing, implementing, testing, maintaining mechanical structures, supporting multiple products and services. We will consider Graduate Mechanical Engineer applications. • Assist mechanical engineering development activities., • Support existing products based on business requirements., • Produce drawings and documentation for projects, including changes as required., • Calculation of cost and timescales of design projects., • Making and testing new equipment prototypes., • Travel as required to client sites in the UK., • Understanding of technical drawings, documents, and product manufacture., • MS Office (Word / Excel / Visio / PowerPoint) CRM database experience., • Technical writing ability., • Experience using AutoCAD / 2D Drawing / Inventor / 3D Modelling., • Analytical approach to problem solving, strong numeracy and literacy skills., • Able to engage with staff and fluent in English (written and verbal)., • Worked to deadlines and have prioritised workloads.

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service, • Up to 8% contributory pension scheme, • Flexible working arrangements, • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Temporary Reprographics Operator Top US law firm is seeking a Temporary Reprographics Operator on an initial 1-month assignment (with a likelihood of extension). The firm are looking for someone who can provide comprehensive general administrative, reprographics and post scanning support service to all staff. \n • Salary to £24.72 per hour, • 1pm – 9pm working hours, • Office based Monday-Friday, • Responsible for the reprographics services including scanning, colour, black & white printing, photocopying, and finishing., • Providing a reliable reprographics service including ‘hands on’ operation of equipment for copying, finishing, and scanning legal documents., • To ensure that incoming and outgoing post is sorted and delivered in a timely manner and to deliver and collect documentation throughout the day., • To maintain stock levels for stationery and reprographics consumables and place orders for supplies when appropriate., • Managing consumables - MFD’s, reprographics equipment., • Helping with office moves and relocations and moving boxes/files between departments., • Assisting Facilities with the setting up of meeting rooms., • Minimum of 12 months experience within a law firm., • Some experience in assembling legal documents such as engrossments., • Proficient in Microsoft Office 365 – Outlook, Word, Excel, PowerPoint., • Knowledge of Adobe Acrobat/PDF Docs.

Job Title: IT Support Engineer (3-Month Contract)Location: LondonRate: £145/day – Inside IR35 Umbrella contractors onlyContract Length: 3 MonthsStart Date: ASAP We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware. Key Responsibilities: • Provide technical support for desktops, laptops, printers, scanners, and network devices (routers, switches, access points, and VPN equipment)., • Troubleshoot and resolve hardware and software issues following set instructions., • Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities., • Support users with Windows (all versions), Mac, and other operating systems., • Effectively manage time to handle multiple tasks efficiently., • Communicate effectively with end-users and operational teams through professional oral and telephone communication.Key Skills & Requirements:, • Basic troubleshooting and analytical skills., • Strong oral and telephone communication skills., • Ability to gather information systematically and identify user needs., • Experience in providing end-user IT support in a professional setting., • Ability to work effectively within a team and independently.

About The Role At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Croydon. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: • An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them., • Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives., • Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles., • You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds., • The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities., • Confidence using IT systems to maintain accurate and confidential records., • A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences., • The ability to travel across the local area independently when required, • The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: • Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances., • Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences., • Deliver support through home visits, telephone contact and partnership working other professionals., • Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably, • Manage a defined caseload, maintaining accurate, respectful and confidential records., • Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support., • Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams w/c 1st June 2026.

About Spear North Kensington Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington! At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong. The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. Key Information: • Salary: from £27,000, • Full-time - Monday to Friday, • 28 days annual leave (including Christmas gift days) plus bank holidays If you require any reasonable adjustments as part of the recruitment process, please let us know. Person Specification • An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church., • A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques., • Passion for social justice, especially supporting young people into employment or education., • High emotional intelligence, a sense of humour and fun!, • Confident communication and interpersonal skills, both over telephone and face to face., • An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.

A leading international law firm is seeking to hire a new Revenue Controller to join their Finance team on a permanent basis in the London office. Salary £50,000 - £55,000 Hybrid working (3 days office / 2 days remote) London - West End Reporting to the Revenue Control Manager, the Revenue Controller will support specific practice groups and are responsible for their groups’ billing, credit control and WIP management. This will involve gaining knowledge about clients, managing the billing of matters and ensuring clients are billed promptly, and securing swift payment of invoices. You will regularly liaise with internal Partners and employees at all levels and external clients, applying an assertive yet tactful approach. Responsibility as a Revenue Controller: \n • Supporting designated practice groups, splitting time between sitting with the Finance team or with the specific legal practice groups., • Liaise directly with the Partners and lawyers, taking responsibility for their billing and credit control requirements, and closely monitoring billing and cash collection budgets and targets., • Dealing with a large portfolio of clients and liaising with them on a daily basis regarding their debts - predominantly via telephone. Updating the firm’s credit control system (Aderant Expert Collections) for action tasks, reminders, follow up notes etc., • Reviewing daily bank statements and TT payments to ensure funds are allocated to the correct matters., • Administering payments by credit / debit card., • Arranging and attending monthly meetings with Partners to review WIP and debtors to agree a course of action and follow-up to ensure completion in the agreed timescales., • Dealing with all aspects of client queries regarding invoiced fees and any detailed information that may be required. Ensuring queries are dealt with promptly, escalated and followed-up with Partners / Department Management Partners., • Preparing debt reporting statements and liaising with the cashier teams on cheque and bank transfers. Ensuring money in client account designated for bills is monitored and transferred swiftly to office account in accordance with SRA rules.\n Skills as a Revenue Controller: \n • Previous experience as a Revenue Controller in a recognised law firm., • Excellent numeracy skills and ability to reconcile accurately., • Good computer skills – knowledge of Aderant systems would be desirable., • Competent in Microsoft Office including Outlook, Excel and Word

Legal PA to Partner – US Law Firm Calling all Legal PAs with experience supporting Partners within recognised City law firms! This opportunity would suit a proactive Legal PA who enjoys taking on significant client-facing responsibilities and thrives in a high-calibre, collaborative environment at a major London-based US law firm. \n • Competitive salary, • Superb employee benefits and perks, • Free daily in-office breakfast and lunch, • Hybrid working – 4 days in the office / 1 day remote, • Manage complex partner diaries, including coordinating across multiple time zones, • Maintain effective communication with internal teams and external clients, • Coordinate administrative tasks including travel arrangements and expenses, inbox monitoring, diary management, meeting organisation, billing, time entry, mail, and research, • Produce and amend documents and correspondence from handwritten, dictated, or printed material, often to tight deadlines, • Create and update Adobe and Word forms, PowerPoint presentations, and Excel spreadsheets, • Handle telephone enquiries professionally, directing calls and taking messages as appropriate; provide back-up support for lawyers and secretaries, • Assist with onboarding new clients, opening matters, and drafting engagement letters, • 5+ years of Legal PA / Secretarial experience working in a similar role within a law firm, • Experience supporting Partner-level fee earners, • Excellent diary and travel management and extensive experience booking travel, • Exceptional communication and organisation skills, • Ability to work within a team

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life. Age UK Kensington and Chelsea’s Memory service provides support for people living with mild to moderate dementia, focusing on living well, providing relevant information on diagnosis and engaging in activities such as memory work. The service is delivered through a range of channels, including face to face, home visits, telephone and email, through Maintenance Cognitive Stimulation Therapy Groups across the Royal Borough of Kensington and Chelsea. As well as responding to enquiries and carrying a caseload, the role focusses on continuous improvement of the service by implementing best practices and contributing to the development of more effective procedures to enhance service delivery and client outcomes. We are recruiting part time - 2 days per week - come and join our fantastic team! We will be interviewing on a rolling basis, so please don't wait to apply! Due to the number of applicants we may not be able to respond to all unsuccessful candidates.

1st Line Support Analyst O365, Windows, Active Directory, DNS, TCP/IP, Teams, OneDrive My client is a well established yet growing IT Services Company that have an immediate requirement for a 1st Line Support Analyst. As 1st Line Support Analyst you will have outstanding telephone / interpersonal / client skills with ambition to make your way in the IT field. The 1st Line Support Analyst role will be based out of the office where you will be part of a busy fast paced service desk where client satisfaction is everything. You will have a good level of 1st line troubleshooting skills with ambition to develop your technical knowledge further. My client is a small yet friendly team where everyone mucks in. Great environment for someone that wants to learn and really develop their technical knowledge and build a career in IT Services. 1st Line Support Analyst O365, Windows, Active Directory, DNS, TCP/IP, Teams, OneDrive MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications

We’re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You’ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more… Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up – We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we’ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You’ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you’ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3–5 years of commercial front-end development experience. You’ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What’s on Offer: • A competitive salary of £70,000 - £80,000, • 25 days + 8 statutory holidays, plus an extra day for your birthday, • Hybrid working, • 8% employer pension contribution, • Profit share scheme and discretionary bonus, • Fitness allowance, • Enhanced maternity/paternity pay and childcare schemes, • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace, • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Ref: 23345 Salary: £38,000, plus bi-annual profit-sharing bonus Location: London Job status: Permanent Working hours: 35 hours per week onsite Start date: ASAP Team member with responsibilities including technical support at customer sites, product repair and supporting business development. Field Service Engineer (Semiconductor) - Responsibilities: • Responding to customer technical questions by email and telephone support., • Product Repair and Repair Management (preparing repair summaries and quotations to customers), • Support to business development team, • Installation, maintenance and troubleshooting of RF Products at customer sites in Europe., • Health & Safety /IT– responsible for ensuring company meets policy requirements, • Previous experience or study in Electronic Engineering, • Must be competent in the use of MS Office, particularly Excel, Word, Access and Power Point to intermediate level. Internet and email., • Fluent in written and spoken English, • Experience of working in an engineering environment Soldering experience, • German, Japanese other languages a plus, • IT server knowledge (desirable), • Knowledge of RF and DC power supplies, impedance matching units or plasma chambers (desirable), • Knowledge of workplace Health & Safety (desirable) We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

About the role: Would you like to use your skills in communications, insight, and storytelling to make a real difference in people’s lives and help shape the future of a leading local advice service? Citizens Advice Hammersmith & Fulham (CAHF) is a fl agship, award-winning local charity, recognised nationally for its innovative approach and strong performance. We are part of the national Citizens Advice network and deliver a modern, multi-channel service, supporting thousands of people each year through face-to-face, telephone, email, webchat, and digital channels. We are supported by a dedicated team of staff and over 80 volunteers, and we deliver generalist and specialist advice alongside community-based services across the borough. We are now seeking a Communication & Impact Manager to play a pivotal strategic role in how we demonstrate, communicate, and strengthen our impact. This role sits within the Leadership Team and is central to how we prepare for future funding and contract renewal. You will lead how we use data, insight, and lived experience to build a powerful evidence base that shows the value of our work and strengthens our visibility with stakeholders, partners, funders, and commissioners. You will also lead the development of communications that bring our work to life, translating complex information into compelling stories that infl uence, engage, and inspire action. What You’ll Be Doing: ● Lead the development of CAHF’s communications, engagement, and impact approach to strengthen visibility, reputation, and infl uence ● Produce high-quality impact reports and insight products that demonstrate organisational value and support funding and contract renewal ● Translate complex data, research, and client experience into clear, compelling narratives for various audiences and communications ● Develop and deliver targeted digital and social media communications to increase engagement and awareness of CAHF’s work, including our More Than Advice model ● Build and maintain strong relationships with stakeholders, partners, funders, and commissioners, positively representing CAHF externally ● Strengthen how client voice and insight shape service development, organisational learning, and external communications ● Support fundraising, supporter engagement, and campaigning activity through impactful, evidence-based storytelling ● Work collaboratively across Advice, Libraries, Community Skills Services, and our wider volunteer network What we offer: We value our people and off er a supportive, inclusive, and high-performing environment within an award-winning organisation. ● Generous holiday entitlement starting at 25 days per annum (pro-rata for part-time employees) plus bank holidays, rising to 30 days with long service. ● Paid service closure days between Christmas and New Year. ● Access to our learning platform, Skillbook, for professional development. ● Personal development opportunities through our Network Equity Groups. ● Ongoing performance management and training support. ● 24/7 holistic employee support, including a confi dential and professional counselling service, discounts, and practical information. Closing Date: 5pm Friday 22nd May 2026 Interview and Test Date: Week commencing 25th May 2026 For full details and the job pack, please visit our website via the apply button. We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

Job Title: Caretaker / Maintenance Operative Location: Whetstone Hours: Monday to Friday, 08:30 – 12:30 (20 hours per week) Pay Rate: £20 per hour (£20,800 per annum) Requirement: Own car essential About the Role We are recruiting for a practical and reliable Caretaker / Maintenance Operative to support the day-to-day upkeep of two neighboring residential buildings set within private grounds in Whetstone. This is a varied, hands-on role combining general maintenance, light cleaning, and caretaking responsibilities. You will play an important part in ensuring the buildings and surrounding areas are kept clean, safe, and well maintained. Occasional travel to nearby sites may also be required. Key Responsibilities Site & Grounds Maintenance • Carry out daily inspections of building exteriors and grounds, • Sweep car park areas and complete litter picking, • Undertake seasonal tasks such as leaf blowing, • Monitor communal areas and report maintenance or cleaning issues, • Manage bin stores, including preparing bins for collection, • Prepare flats for new tenant move-ins, • Complete statutory checks (fire alarms, emergency lighting, fire doors), • Respond to tenant queries in a professional and timely manner, • Complete minor repairs in communal areas and within flats, • Carry out basic plumbing and appliance fixes, • Support ad hoc cleaning in high-traffic communal areas between scheduled cleansAbout You, • Previous experience in caretaking, maintenance, or a similar role preferred, • Good all-round practical maintenance skills, • Confident carrying out minor repairs and decorating tasks, • Able to work independently and manage your own workload, • Strong communication and customer service skills, • Flexible and willing to travel between nearby sites when required As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview

Location: West London, Multiple commercial sites. Salary circa 55K plus yearly bonus and extensive benefits Objectives: • Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety., • This is a critical role supporting the Building Manager in their objectives to achieve sites that remain attractive to customers from both an operational and cost perspective., • The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works., • The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified., • Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under your responsibility., • Provide industry recognised level of competency and knowledge relating to building services across the portfolio. Main Responsibilities: Customers • To consistently deliver high levels of customer service to Building Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required., • Supporting the Building Manager in delivery of any necessary building preparation works required., • Liaising with Building Managers and Building and Development team regarding Licence to Alter works. Estate Management • To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to customers., • Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement., • Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works., • Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required., • Coordination and delivery of minor decoration and fit out projects including preparation as well as liaison with Building and Development team regarding larger schemes., • Review of work-related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work., • Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved., • Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits)., • Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies, • Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling., • Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks., • Management of Elogbooks CAFM system to ensure site records are current., • Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification., • Maintaining audit trail for all planned and reactive tasks., • Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc., • Manage and maintain monthly utility meter readings. Staff Management • Managing planned and reactive tasks for the in-house FM Operatives, ensuring high levels of service and teamwork., • Setting of objectives and performance management of the in-house FM Operatives and arrange training as identified/required., • Deputise in the absence of the Building Manager. Finance • Manage expenditure and procurement for all facilities and building management related costs across the sites., • Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels., • Identify and achieve cost savings where possible., • Provide information for the operating budget and budgetary systems for all FM related costs at sites.

Hours: 37 hours per week Location: Hawick Salary: LiveBorders Grade 8 - £34,688.52 - £37,505.27 per annum Hourly Rate: £17.98 - £19.44 Contract Duration: Temporary until 31st March 2027 or earlier return of post holder ( Subject to funding approval this role will be extended to 1st August 2027 ) Interviews: To be held on Wednesday 27th May 2026 Closing Date: Friday 15th May 2026 We are looking for a motivated and professional individual to coordinate in the Hawick cluster. The fundamental aim of the Active Schools Network is to offer all children and young people the opportunities and motivation to adopt active, healthy lifestyles, now and into adulthood. Be part of the team responsible for developing and supporting an infrastructure within the school and wider community to achieve our aim. Be part of the team making this happen by recruiting, supporting and sustaining a network of volunteers, coaches, leaders and school staff who in turn deliver physical activity opportunities before school, during lunchtime, after school and in the wider community. A degree and further relevant experience or qualifications in a sports and/or business-related discipline are required. If you can clearly demonstrate knowledge and understanding of the aims of the Active Schools network and have extensive experience of engaging with children and young people through sport and physical activity in education, sport, health, community leisure and/or recreation industries as well as proven project management experience, we would love to hear from you. Degree and further relevant experience or qualifications in a sports and/or business-related discipline For informal enquiries please email Paul Scott, Active Schools Manager. or telephone 07887 471128 Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit. Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Temporary School Receptionist - Enhanced DBS Required Location: South East LondonContract: TemporaryStart Date: ASAP We are seeking a friendly and organised Temporary School Receptionist to support the smooth day-to-day running of the school's front office. This role is often the first point of contact for pupils, parents, staff and visitors, so a professional and welcoming manner is essential. Key Duties and Responsibilities • Act as the first point of contact for visitors, parents and pupils, both in person and by telephone, • Manage the school reception area and ensure a welcoming environment at all times, • Answer and direct phone calls, take messages and handle enquiries efficiently, • Sign visitors in and out in line with safeguarding procedures, • Maintain accurate pupil, visitor and staff records using school systems, • Distribute post, messages and deliveries, • Provide general administrative support, including photocopying, filing and data entry, • Liaise with teaching and support staff as required, • Assist with attendance records and late sign-ins, • Support safeguarding procedures and follow school policies at all timesSkills and Experience Required, • Previous experience in a receptionist or administrative role (school or education setting desirable), • Excellent communication and customer service skills, • Professional, calm and approachable manner, • Strong organisational skills and attention to detail, • Ability to manage multiple tasks in a busy environment, • Confident IT skills, including Microsoft Office (SIMS or other school systems desirable), • Ability to handle sensitive and confidential information appropriatelySafeguarding Requirement, • An Enhanced DBS check is essential for this role Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job summary Law Medical is seeking to recruit a Pharmacy Technician to join its multidisciplinary primary care team. The role will support the safe, effective, and cost-efficient management of medicines within the practice, working closely with GPs, pharmacists, nurses, and other healthcare professionals. The Pharmacy Technician will support medicines optimisation processes, including prescription management, medication reconciliation, and audits, while providing technical and administrative support related to medicines use. The post holder will also play an active role in supporting the wider multidisciplinary team and contributing to the ongoing development and objectives of the practice. Main duties of the job The Pharmacy Technician will support Structured Medication Reviews (SMRs) under the supervision of a pharmacist or GP, reconcile medicines following hospital discharges or outpatient visits, and provide patients with guidance on the safe and effective use of their medications. They will manage and process repeat prescriptions, conduct medicines audits, and assist with technical and administrative tasks across the practice teams. The role also involves maintaining accurate clinical records and ensuring effective communication within the multidisciplinary team to support high-quality patient care. About us The Law Medical Group Practice, is a long standing well established, well respected and well regarded teaching and training practice in NW London, Brent. The practice operates across two sites; Willesden (main site), Wembley (branch site). The practice have under new management undergone a significant amount of changes in the last two years, including the recent merger with another local practice. The practice list is 18,000 patients. The practice is paperlight uses Emis Web + Docman, Accurx, E-Consult, The practice is well supported by: 5 GP Partners 1 Non Clinical Managing / Executive Partner 4 Salaried GP's 1 Advanced Nurse Practitioner 2 Physician Associates 2 Practice Nurses 4 phlebotomists / Healthcare Assistants 3 Practice Based Clinical Pharmacists 1 Pharmacy technician 2 Social Prescribers 2 In-House First Contact Physiotherapists 1 In-House Dietician The practice provides: E-Consultations Telephone Triage Minor Surgery & Cryotherapy Family Planning Minor Ailment clinics Respiratory Clinics Ante-natal / Well baby / Mum clinics A dietician visits the branch site in Wembley A community midwife visits the main site in Willesden The practice is well supported by: Operations Manager Assistant Manager 2 x lead receptionist and facilities leads 2 x practice secretaries Finance assistant IT Data Analyst Approx 20 admin, clerical and reception staff members Job responsibilities • Support the delivery of Structured Medication Reviews (SMRs) in collaboration with clinical pharmacists and GPs., • Reconcile medicines following hospital discharge, outpatient appointments, or changes in therapy., • Provide counselling and advice to patients on the safe and effective use of their medicines., • Manage and process repeat prescriptions in line with practice protocols., • Conduct medicines audits and contribute to quality improvement initiatives., • Support the implementation of prescribing safety and cost-efficiency initiatives., • Work with the multidisciplinary team to ensure effective communication and safe transfer of medication information., • Maintain accurate and timely clinical records., • Provide technical support and guidance to practice teams (particularly for Grove Village Medical Centre)., • Participate in ongoing professional development and contribute to training within the network. Person Specification Qualifications Essential • Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)., • Completed or currently enrolled in an approved training programme meeting the National Competency Framework for Primary Care Pharmacy Technicians (e.g., PCPEP)., • Demonstrated experience in medicines optimisation, reconciliation, and patient counselling., • Good understanding of prescribing processes within primary care., • Excellent communication, organisational, and IT skills., • Ability to work effectively both independently and within a multidisciplinary team

Registered Nurse RMN/RNLD/RGN, Physiotherapist, Occupational Therapist. Salary: £48,000+ per year + bonus scheme Location: Hybrid – Watford Schedule: Full Time WCA Monday – Friday, No Weekends Benefits: • Company pension, • Private healthcare & dental insurance, • Life insurance & sick pay, • Hybrid work options (some remote work available) Do you want to take your nursing RGN, RNLD, RMN , occupational therapy or physiotherapy career in another direction? Are you seeking a role where your attention to detail, compassion and empathy are matched with a work-life balance, education and opportunities to develop into the medico-legal profession? Or perhaps you would like to transition your career into Occupational/ Vocational pathway • You will assess up to a maximum of four to six customers per day., • Assessments will be on paper, telephone, video or face to face, • Taking your clinical observations and questioning and creating a written report, • You will pass on to the Department of Work and Pensions (DWP) who will make a decision on support for the customer, Customers will have multiple clinical issues; you will be given industry-leading training provided by my client’s amazing clinical tutors. The course will provide you will the skills to support customers and transfer your current medical skills and knowledge to the level required for the role. Full training is approximately 6 months duration, during which you will be paid. This role will maintain your registration with the RGN or HCPC and you will receive revalidation support to maintain your registration. Once you have completed their comprehensive training, the investment in you does not end. You will have ongoing CPD, with over 100 hours CPD protected per annum, support with revalidation and the opportunity to develop your career within the organisation. You will be allocated a clinical supervisor and can study for the Diploma in Disability Assessment Medicine accredited by the FOM Your Requirements A nurse, OT or Physiotherapist who is working primarily in-patient facing roles dealing with a wide range of clinical conditions. Minimum of 1 year working experience or above. Computer or IT skills are a distinct advantage. Typing or keyboard skills with an ability to type at 35 words per minute. The client group requires clinicians who are highly literate, have attention to detail and can display highly adaptable communication skills.

Network & Communications Installation Engineer - I have an exciting opportunity for an experienced network & telecom engineer to work alongside the Project Manager and Engineering teams on high end residential projects. You will work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a projects Network and telecommunications systems. It is essential that you are an excellent communicator with good Client facing skills and have strong Network Engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms solutions. This is a field-based and onsite based role. Key technical skills: • CCNA Certified., • Excellent working knowledge and experience of:, • Networks and Network architecture, • Wireless network deployment and management, LAN Controller setup and commissioning for wireless networks, • Session Initiated Protocol (SIP) and IP Telephone systems, • WAN Traffic Management and Path Selector configuration, such as, Kerio, Peplink, Sophos and Cisco, • Wi-Fi coverage analysis & mapping/heatmaps, • Firewall configuration and implementation, • Fault finding and commissioning skills are compulsory, • Use of hand tools, network & telecom test equipment • Good Time Management Skills with the ability to work on your own initiative in a well organised and efficient manner, • Managing relationships and interfaces with other contractors, • Team player with ability to identify engineer weaknesses and offer guidance and assistance, • Experience of supervising in the superyacht market or a relevant complimentary industry, • Monitoring and reporting project progress to the Project Manager, • Accuracy & management of project documentation, • An eye for detail and a good understanding of quality control, • Excellent communication skills on a technical and personal level, • Proven track record for completing projects on time and on budget, • Punctual, smart and can represent the company in meetings to client representatives This is predominantly an office based role in LONDON with site visits to clients homes. If you have the desire or previous experience to work on some of the largest most technically advanced residential integration projects in the world then please send your full matching CV. DUE TO THE NATURE OF THE ROLE THERE IS NO SPONSORSHIP ON OFFER NETWORK DATA INSTALLATION CONFIGURATION COMMS COMMUNICATIONS CISCO CCNA CCNP LONDON WAN WIFI WI-FI RUCKUS DRAYTEK HOME AUTOMATION CI CUSTOM INSTALLATION

London office (Hybrid working - minimum 3 days per week in the office but could be more depending on business needs) Salary: £32,000 p.a. plus benefits Are you an experienced IT Support Engineer, looking for a new and challenging opportunity? We are a well-established organisation who helps UK companies develop their business’ in China, and there is room on our team for someone who can bring value to our IT Support team. The IT Support Engineer role will be expected to act as the first point of contact for IT issues, providing support across hardware, software, and cloud-based services in Microsoft Azure and Microsoft 365. The role includes managing and deploying end-user devices and network infrastructure, administering identity and access services using Microsoft Entra ID and Exchange Online, and supporting business applications such as Microsoft Dynamics 365. The successful candidate will handle incident resolution, user onboarding and offboarding, system documentation, and AV/collaboration tools including Microsoft Teams. In addition, the role involves supporting cybersecurity practices by ensuring systems and users remain compliant with company policies. Key Responsibilities • Act as the first point of contact for all IT issues (hardware, software), including support for cloud-based services hosted in Microsoft Azure, • Configure, deploy, manage, and support PCs, laptops, printers, servers, and network infrastructure, • Administer identity, access, and productivity services using Microsoft Entra ID, Exchange Online, and the Microsoft 365 Admin Centre, • Support and manage data within Microsoft Dynamics 365, ensuring data integrity, system performance, and appropriate user access, • Assist with employee onboarding and offboarding, including account provisioning/deactivation, access control, and user training on IT systems and cloud tools, • Set up and maintain meeting rooms and AV systems, ensuring seamless integration with collaboration tools such as Microsoft Teams and Zoom, • Resolve incidents and service requests through accurate diagnosis and timely resolution, • Perform root cause analysis and proactively identify opportunities to improve IT services, • Assist in monitoring and responding to security incidents, including phishing reports and suspicious account activity, • Support the implementation and enforcement of security controls such as MFA, Conditional Access, and endpoint protection, • Ensure endpoint devices are secure, patched, and compliant with company policies, • Promote security best practices and support internal user awareness initiatives, • Maintain accurate and up-to-date documentation for all IT systems and processes, • Support ongoing IT projects and contribute to continuous improvement initiatives Benefits • Excellent company pension contribution, • 30 days annual leave, • Life insurance (4x salary), • EAP Essential Skills • A bachelor degree in Computer Science or equivalent experience., • Minimum 2 years of 1st line support of desktop/laptop and Microsoft Azure admin centre, including Active Directory (Entra ID) and Exchange., • Good experience with network infrastructure including DNS/DHCP/switches/firewalls/LAN/wireless cabling in an enterprise environment., • Good understanding and hands-on experience with corporate cybersecurity practices, including phishing awareness, endpoint security, multi-factor authentication (MFA), and secure user access management., • Excellent customer service skills, both written and verbally., • Pro-active and able to work under pressure., • Excellent troubleshooting skills. About Company The China-Britain Business Council (CBBC) helps UK companies grow and develop their business in China, via a network of offices across China and the UK. Our mission is to help UK companies of all sizes and sectors, whether new entrants or established operations, access the full potential of one of the fastest growing markets in the world. We deliver a range of practical services, including advice and consultancy, market research, event management, trade missions and exhibitions, and incorporation. Through more than 60 years of engagement, we have built up exceptional connections with government and business across China. How To Apply CBBC embraces diversity. We warmly welcome applications from all qualified applicants. Only candidates who have the legal right to work in the UK will be considered for this role. We are unable to offer sponsorship at this time. Interested candidates are invited to send a detailed C.V. together with a cover letter explaining how your interest and compatibility for the role meets our requirements. The email subject should be “IT Engineer Application” and you should email your application to: . We encourage early applications. We regret that only short-listed candidates will be notified and that applicants who fail to provide a covering letter will not be considered. If you have not had a response within 14 days of the closing date below, then your application has not been taken forward to interview stage. Telephone enquiries and personal visits will NOT be accepted The closing date for applications is Sunday, 10th May 2026.

About the Company Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Role Selectamark is seeking a hands-on Technical Manager with strong electrical and mechanical engineering experience and excellent communication skills to take full responsibility for the technical performance, development, and support of its technical product portfolio. The role focuses on SelectaDNA Spray Systems, alarm monitoring equipment, and associated production, quality, and R&D activities. This role combines engineering leadership, production oversight, customer and supplier engagement, and product innovation, and suits a practical individual comfortable working across office, production, and field environments. The role is office based at Head Office (BR6 8NL). Responsibilities Engineering & Technical Ownership • Technical ownership of SelectaDNA Spray Systems, including electrical, mechanical, and system-level design, • Responsibility for alarm monitoring equipment, including integration, configuration, and fault diagnosis, • Hands-on troubleshooting of electrical and mechanical issues Production, Assembly & Quality • Oversee production and assembly processes and provide engineering support to production staff, • Define and maintain assembly instructions, test procedures, and technical documentation, • Establish and manage quality control processes and continuous improvement activities, • Testing & Compliance, • Ensure products meet internal quality standards and applicable regulatory or safety requirements Supplier & Customer Engagement • Conduct supplier visits to assess technical capability, quality, and compliance, • Carry out customer visits for pre- and post-sales technical support, including installation support, diagnostics, fault resolution, and technical demonstrations, • Deliver technical training to customers and internal staff Customer Support • Provide technical customer support via telephone and email, • Act as escalation point for complex technical issues Product Development, R&D & Risk • Lead product development activities from concept through to production, • Drive R&D initiatives to improve existing products and develop new solutions, • Identify and manage technical and operational risks, implementing corrective and preventative actions Qualifications • Strong background in electrical and mechanical engineering, • Excellent communication skills, with the ability to communicate clearly and professionally with internal teams, customers, and suppliers, • Strong understanding of production, testing, and quality control processes Required Skills • Own vehicle suitable for business travel, • Full, clean UK driving licence, • Live within one hour’s commute of the office (BR6 8NL), • Flexible approach to working hours, including early starts and occasional weekend work when required Preferred Skills Experience working with: • Security, monitoring, or safety-critical electronic systems, • PCB design, layout, and development, • Cellular data communications (4G / 5G, SIM-based connectivity), • 3D CAD modelling and 3D printing, • CCTV and PIDS (Perimeter Intrusion Detection Systems), • GPS tracking, telematics, or location-based systems Pay range and compensation package • Competitive Salary: £35,000 - £55,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. How to Apply If you are ready to take your technical career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV to . Application Deadline Friday, 30 April 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. BS7858 security screening is required for all successful candidates. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions!

Spa Assistant Manager - Orpington Job Title : Spa Assistant Manager Hours : 24 hours per week Rate of Pay : 14.50 per hour Location : Orpington Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as an Assistant Spa Manager! Our Perks: B-fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services.Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of an Assistant Spa Manager: Assist with overseeing daily operations of the spa, ensuring a seamless and relaxing experience for all guests. Assist the Spa Manager to lead, motivate, and manage a team of skilled therapists and support staff. Support the Spa Manager in developing and implementing strategies to increase spa revenue and client satisfaction. Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required. Maintain the highest standards of cleanliness, safety and customer service. Assist with managing inventory, budgets and scheduling to ensure efficient spa operations Creating a positive and collaborative work environment promoting professional growth and development. What we are looking for: Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Have dynamic interpersonal skills and a customer focused attitude. Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email. Proven experience of delivering excellent customer service. Be flexible and proactive in managing multiple priorities. The ability to make decisions, solve problems and take appropriate action. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had Knowledge of ELEMIS products and treatments. It would also be advantageous if you had experience of guiding, managing and motivating teams to bring collective success and proven experience of upselling and cross-selling to maximise profits. Why Bannatyne? Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As an Assistant Spa Manager at Bannatyne, you'll play a pivotal role in assisting the Spa Manager to deliver the ultimate spa experience. Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen!

NMC and HCPC professionals eligible to apply. What is on offer as a Disability Assessor? • Excellent starting salary at £39,500pa to £43,692pa - location dependant, • Opportunities available UK-wide, • Monday to Friday working hours, • Full time and part time available (3, 4 or 5 days per week available), • Hybrid working opportunities meaning a nice blend of office and home-based working, • 25 days annual leave + 8 bank holidays + the ability to buy or sell 5 more days + pension, • Hybrid/home working available, • NMC or HCPC fees paid for and CPD revalidation support provided What does the Disability Assessor role involve? The Disability Assessor role will involve you carrying out 3 to 4 client assessments per day. A typical day will see you carry out telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life. You’ll listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work and Pensions (DWP) determine their eligibility for benefits. That's the good news; the DWP make the final decision, you don't. Your role is to gather information and produce the report. This is an exceptional opportunity to work with a well-established, people focussed organisation. You'll receive outstanding training and support to ensure you are the best you can be in your new Disability Assessor role! What we look for; • An NMC registered nurse (RGN, RMN or RNLD) or HCPC qualified Physiotherapist, Paramedic or Occupational Therapist with 1 year’s or more broad post-registration experience, • Someone who’s proactive and keen to learn, • Excellent oral and written communication skills, • Competent IT and computer skills, • Comfortable working with a diverse range of conditions, including mental health Please click “apply” if you are open to hearing more about an opportunity near you! Disability Assessor 1

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Sales Professionals/Self-employed Sales/Design Consultants OTE £50,000 - £100,000 p.a. London Postcodes (E, N, NW, W, SW & W) (Next Courses May & June 2026) Sharps Fitted Furniture, the UK’s No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the above postcode areas working within customer homes, designing and selling the Bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments – no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous Direct sales experience., • A focus on exceptional customer service

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification