Key account manager jobs in United Kingdom

Employment Type: Full-Time About Us Join a fast-growing education technology company committed to transforming learning through innovative solutions. We develop platforms and services that help learners and educators thrive, using cutting-edge technology to drive engagement and impact. Role Overview As our Account Manager (Advertising), you will play a pivotal role in driving and managing advertising campaigns, ensuring successful client relationships, and delivering optimal results. Leveraging your background in diverse fields such as advertising, real estate management, educational services, and B2B sales, you will excel in creating strategic ad solutions tailored to our clients in the education sector. Key Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their advertising needs and business objectives. Campaign Strategy & Execution: Develop, manage, and optimize advertising campaigns that meet and exceed client expectations. Cross-Department Collaboration: Work closely with the product, sales, and marketing teams to ensure seamless campaign integration and top-quality service delivery. Market Analysis: Utilize insights from your background in goods sales, real estate, and advertising to deliver data-driven strategies that enhance ad performance. Performance Tracking & Reporting: Monitor and report on campaign performance, offering insights and actionable recommendations to clients. Qualifications Proven experience as an Account Manager or similar role, ideally in advertising or digital media. Solid understanding of advertising, real estate management, and sales industries. Strong interpersonal and communication skills, with a client-focused approach. Ability to handle multiple accounts and projects, with an eye for detail and a proactive problem-solving mindset. Familiarity with digital ad platforms and metrics (experience in educational technology is a plus). Why Join Us? Opportunity to work with leading educational clients and cutting-edge technology. A collaborative and innovative team culture. Competitive salary and growth potential in a rapidly expanding industry. Application Process If you're passionate about driving client success and want to be part of a transformative journey in educational technology, we'd love to hear from you. Please submit your resume and cover letter detailing your experience in relevant fields. We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.

Job Title: Trainee Account Executive Location: Bournemouth or Poole Cowell Recruitment are delighted to be assisting our client in their search for a Trainee Account Executive based in Bournemouth Due to expansion, an exciting position has become available for a Trainee Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. Trainee Account Executive – Key responsibilities (but not limited to) Client Relationship Management: Build and nurture strong, long-term relationships with commercial clients. Act as the main point of contact, addressing client inquiries, needs, and concerns promptly. Conduct regular client meetings to understand business objectives and provide value-added solutions. Sales and Business Development: Identify, prospect, and pursue new business opportunities to grow the client base. Generate leads through networking, cold outreach, and market research. Deliver persuasive sales presentations to potential clients, showcasing products or services. Negotiate and close deals to meet or exceed revenue targets. Account Growth and Upselling: Manage existing client accounts, ensuring their needs are consistently met. Identify upsell and cross-sell opportunities to enhance client satisfaction and drive additional revenue. Develop customized strategies to help clients achieve their business objectives. Requirements: Previous B2B sales/business development experience GCSE including Maths (4/C) Previous sales experience Why Join Us? Competitive basic salary of up to £40 K (Neg / DOE) Pension scheme 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us Opportunity to make an impact in a growing, dynamic company. Collaborative and energetic work environment with opportunities for career development. You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK – national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 9am - 5:30 pm Monday – Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with right to work full time (RTW) will be considered for this role. E&OE.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? We're looking for a part-time Night House Host to join our team at Turing Locke, Cambridge. Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part-time role where you will be working 20 hours per week. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Turing Locke: a sleek, avant-garde style aparthotel in the brand-new, sustainable district of Eddington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

Public Relations Consultant Company Overview: St Mary Financial Consultant is an online platform that provides intermediary services in the UK, specializing in accounting and mortgage advisory. Our network includes experienced accountants and mortgage advisors, delivering quick, reliable solutions with a strong focus on serving the Chinese community. Our mission is to connect clients with the best-suited professionals, ensuring top-notch service quality and timely assistance. Position: Public Relations Consultant Location: London, UK (Hybrid/Remote) Job Description: We are seeking a Public Relations Consultant with a background in behavioral psychology who possesses exceptional communication skills and a passion for public relations. This role will focus on maintaining and enhancing our reputation within the industry, building strong relationships with clients, and expanding our reach through strategic communication. The successful candidate will work closely with our team to ensure our brand message is consistent, engaging, and responsive to the needs of our diverse clientele. Key Responsibilities: Develop and implement public relations strategies to build brand awareness and client engagement. Act as a liaison between clients and our advisory team, ensuring smooth communication and service quality. Draft and review press releases, newsletters, and client communications. Manage and enhance our presence on digital platforms, including social media and online forums. Identify and engage with potential clients within our target communities, particularly focusing on the Chinese community in the UK. Conduct market research to stay updated on industry trends and client preferences. Ideal Candidate Qualifications: Education: Degree in Criminology, Sociology, Forensic Psychology, Behavioral Psychology or a related field; Relevant Skills: Strong foundation in sociology, psychology, and communication. Demonstrated ability to connect with diverse audiences, including experience in counseling and client research. Leadership and Initiative: Held leadership roles, showcasing skills in communication, teamwork, and problem-solving. Language Skills: Proficiency in English with the ability to communicate effectively with English and Chinese-speaking clients is a plus. Why Join Us? At St Mary Financial Consultant, we believe in empowering our team members to grow professionally. As a Public Relations Consultant, you will have the opportunity to shape our public image and contribute meaningfully to our client community. We offer competitive compensation, flexible work arrangements, and a supportive environment where your expertise and insights will drive our success.

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Job Title: Part-Time Administrative Assistant Inmisceo Ltd is a learning technology company, which is part of a small group of businesses. Founded in 2017 and now going through its next growth phase. This is a very exciting time to join the business as they are very ambitious and want to grow rapidly. Location: North or North West London (Normally work from home but occasional in-person team meetings are required) Job Type: Part-Time (1 day per week, with potential to grow into a full-time position) Inmisceo is looking for a versatile and organized Part-Time Administrative Assistant to support both business and personal administration tasks. The ideal candidate will have a strong background in bookkeeping, with experience using software such as FreeAgent and Xero, and the ability to work collaboratively with our accountants. This role requires someone proactive, who can handle both financial and personal admin tasks with discretion. Key Responsibilities • Bookkeeping: • Perform weekly bookkeeping tasks, including data entry, invoicing, expense tracking, and reconciliations. • Utilize bookkeeping software (FreeAgent, Xero) to maintain accurate financial records. • Coordinate with accountants to ensure timely and compliant financial reporting. • Business Administration: • Assist with filing, document management, and general administrative tasks to support business operations. • Help prepare and review financial reports and statements. • Personal Administration: • Handle personal administrative tasks for leadership as needed, such as scheduling appointments, organizing documents, and managing personal files. • Coordinate personal errands or tasks, ensuring confidentiality and discretion. Requirements • Experience: Minimum of 2 years in a similar administrative or bookkeeping role, ideally in a small-to-medium-sized business. • Skills: • Proficiency in bookkeeping software, specifically FreeAgent and Xero. • Strong organizational skills, with an ability to manage both business and personal tasks. • Excellent communication skills for liaising with accountants, team members, and occasionally external contacts. • Discretion and professionalism when handling personal tasks. • Education: A certificate or diploma in accounting, finance, business administration, or a related field is preferred. • Other: • Must be able to work from home and on-site in London and attend occasional in-person team meetings. • Independent and self-motivated, with a proactive approach to managing tasks. • Hours: 1 day per week, with potential to increase as the company grows. • Potential for Growth: This role may expand into a full-time position as the needs of the company develop. To Apply: Please submit your resume and a brief cover letter detailing your experience with bookkeeping software, administrative tasks, and any relevant experience in handling personal administration for leadership.

About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Job Title: Financial Manager Salary: Competitive Company: Lucky Dan Limited (trading as Jovanna London) About Us: Lucky Dan Limited is the wholesale division of the fashion brand Jovanna London, responsible for distributing our products to retail partners worldwide. As a growing subsidiary of J Yan Ltd, we work with factories and suppliers in China, requiring seamless communication and efficient financial management to ensure accurate transactions and budget control. Job Overview: We are seeking a skilled and detail-oriented Financial Manager to oversee the financial operations of Lucky Dan Limited. This role will focus on financial planning, budgeting, cash flow management, and regulatory compliance, as well as managing accounts payable and receivable. Given our work with suppliers in China, fluency in Mandarin is essential, as invoices and communications are often in Mandarin without English translations. Key Responsibilities: Oversee day-to-day financial operations, including budgeting, forecasting, and cash flow management. Manage accounts payable and receivable, ensuring timely payments and accurate record-keeping. Review, translate, and process invoices from Chinese factories; handle communications and discrepancies. Collaborate with internal and external stakeholders to create financial reports, analyze data, and support business planning. Ensure compliance with financial regulations and company policies. Work closely with the Director and provide strategic financial insights to support decision-making. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field (Master’s or relevant certification preferred). Proven experience as a Financial Manager or in a similar role, preferably in wholesale or fashion sectors. Proficiency in Mandarin and English, with strong translation skills for business and financial documents. Strong analytical skills and attention to detail. Familiarity with financial software and advanced proficiency in Microsoft Excel. Excellent communication and problem-solving skills. Why Join Us: This is an exciting opportunity to work in a dynamic and growing wholesale fashion company with a global reach. Join us at Lucky Dan Limited and contribute to the success of Jovanna London while playing a crucial role in our financial operations.

A Sales Administrator in the automotive industry plays a key role in supporting the sales team and ensuring smooth operations within the sales department. Their responsibilities often include administrative tasks, coordinating with other departments, and helping drive the sales process forward. The automotive industry, which includes vehicle manufacturers, dealerships, parts suppliers, and related services, demands an organized and detail-oriented individual in this role. Key Responsibilities: Sales Support: Assist the sales team with preparing and processing quotes, sales orders, and contracts. Maintain customer records, ensuring accurate and up-to-date information in CRM systems. Follow up on sales leads and customer inquiries, providing timely responses and support. Order Management: Manage the order lifecycle, from order creation to delivery, ensuring all documents are correct and processed efficiently. Liaise with inventory management or manufacturing teams to confirm product availability and lead times. Track order status and provide updates to customers as needed. Customer Communication: Act as a point of contact for customers, handling inquiries, complaints, and providing solutions as needed. Coordinate between customers, the sales team, and other departments (logistics, finance, production) to ensure smooth operations. Documentation & Reporting: Prepare sales reports, track KPIs (Key Performance Indicators), and ensure that sales data is accurately recorded and reported. Maintain up-to-date records of customer interactions and sales activities. Assist in preparing presentations or reports for management, summarizing sales performance, forecasts, and market trends. Inventory and Supply Chain Coordination: Work with the supply chain and logistics teams to track inventory and ensure timely delivery of automotive products (vehicles, parts, accessories). Monitor stock levels and help manage the ordering of parts or vehicles when needed. Coordination with Finance: Ensure that all invoicing, credit checks, and payment processing related to sales orders are completed promptly. Assist the finance department with customer account queries and follow up on overdue payments. Market & Product Knowledge: Stay updated on the latest industry trends, product offerings, and competitive market dynamics to provide relevant insights to the sales team. Help identify opportunities for cross-selling or up-selling based on customer needs and preferences. Customer Relationship Management (CRM): Utilize CRM tools to track customer interactions, manage follow-ups, and ensure data integrity. Monitor customer satisfaction and work to maintain positive long-term relationships.

Job Description: We are seeking a dynamic and results-driven Advertising Manager to join our international team in London. The ideal candidate will have experience in design, organise and direct the advertising activities of our organisation and must be driven to meet the target sets. Excellent communication skills, and a deep understanding of the global client from around the world. Key Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand our customer base. - Liaise with client to discuss product/service to be marketed, defines target group and assess the suitability of various media - conceives advertising campaign to impart the desired product image in an effective and economical way, including planning which media to use, such as social media (including Instgram, Facebook, Tiktok and Wechat); - Reviews and revises campaign in light of sales figures, surveys, etc. - stays abreast of changes in media, readership or viewing figures and advertising rates - arrange and attend conference, exhibitions, seminars to promote the image of a product, service or organisation. - Client Relations - Build and maintain strong relationships with clients, providing exceptional customer service throughout the process. - Negotiate and advise clients, ensuring client satisfaction and compliance with company policies. - Networking - Attend industry events, exhibitions, and networking functions to generate leads and build a network of contacts within the industry. - Collaborate with other professionals, including accountants, lawyers, agents, and brokers to ensure deliver the best strategic plans to clients. - Qualifications: - Proven experience in business consultancy, sales, or marketing. Proven records of meeting sales target and serving to international clients; - -Strong ability in using various social media platforms, including Instagram, Facebook, Tiktok, YouTube, Snapchat etc. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a team in a fast-paced environment. - Speaking second language is preferred What We Offer: - Competitive salary and attractive commission structure. - Opportunities for professional growth and career advancement. - A supportive and collaborative work environment. - If you are passionate about business consultancy industry and have the skills and experience to excel in this role, we would love to hear from you. Apply now to join our team and help us serve our international clients. - Job Type: Full-time - Pay: £40,000 - £45,000 per year - Experience: - Business development: 3 year (required) - Sales: 3 year (preferred) Language: English (preferred) French (preferred) Arabic (preferred) Location: London Work Location: In person

About Us: Join the vibrant team at Caffe Concerto, a renowned brand known for its stylish atmosphere and delicious offerings. We are looking for a creative and enthusiastic Junior Graphic Design and Social Media Assistant to bring fresh ideas and support our online presence across various platforms. Role Overview: In this junior role, you will assist in creating eye-catching graphics, managing social media posts, and supporting our marketing team with design and digital content. This is a fantastic opportunity to grow your skills in a creative and fast-paced environment! Key Responsibilities: Assist in creating visually appealing graphics for social media, web, and print. Collaborate with the marketing team to develop and schedule social media content. Support in managing social media accounts, engaging with followers, and monitoring engagement. Help design promotional materials, newsletters, and visual assets for campaigns. Stay updated on social media trends and best practices to suggest innovative ideas. Requirements: A portfolio showcasing strong design skills and creativity. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Basic knowledge of social media platforms (Instagram, Facebook, X, TikTok). Strong attention to detail and ability to follow brand guidelines. Excellent communication skills and a proactive attitude. Knowledge of video editing and animation (desirable but not required). What We Offer: Opportunity to grow within a leading brand. Training and development in graphic design and social media marketing. 50% discount at Caffe Concerto locations. A supportive, creative work environment

Job Description: Comptoir Gourmand is seeking a creative and driven Social Media and Content Creator to join our team. This role is perfect for someone passionate about videography, social media strategy, and digital marketing, with the ability to bring fresh ideas to our brand. The successful candidate will manage our social media presence across Instagram, TikTok, and YouTube, with a focus on producing engaging video content, while also overseeing email marketing and in-house promotional tools. Key Responsibilities: Social Media Management (80%): Manage and grow two social media accounts (Instagram, TikTok, YouTube). Create, edit, and post high-quality videos (Reels, YouTube Shorts, TikTok). Develop content for YouTube to showcase our bakery workshops, focusing on growing our channel. Understand and optimize content based on platform algorithms. Target diverse audiences, including Millennials, Gen Z, and Baby Boomers. Implement cross-platform strategies (e.g., driving Instagram followers to YouTube). Identify potential sponsorship and revenue streams through media content. Collaborate with our catering and events departments to create promotional videos. Marketing and Design (20%): Monitor performance metrics and provide regular reports on marketing efforts. Create email marketing campaigns using tools such as Mailchimp or similar platforms. Design in-house marketing materials such as A-board posters and signage, ensuring consistency with brand guidelines. Requirements: Proven experience managing social media accounts, particularly Instagram, TikTok, and YouTube. Strong videography and video editing skills, with proficiency in tools like Adobe Premiere, Final Cut Pro, or similar. In-depth knowledge of platform algorithms and best practices for video content. Ability to target and engage diverse age groups (Millennials, Gen Z, Baby Boomers). Creativity in producing visually appealing and engaging content. Experience with email marketing platforms and basic graphic design. Knowledge of potential revenue generation through social media (e.g., sponsorships, collaborations). Excellent communication and time management skills. Benefits: Opportunity to be part of an established bakery brand with over 20 years of history. Creative freedom to develop and grow our social media presence. Work in a dynamic, supportive environment with a focus on quality and innovation. Unique working environment Free coffee and lunch from our bakery! If you are passionate about digital media, enjoy creating compelling content, and want to help shape the future of our brand, we would love to hear from you!

We are looking for a motivated and proactive Lead Generation / Telesales Executive to engage with commercial customers and generate opportunities for our business to discuss their insurance needs. The primary focus will be on reaching out to potential clients, building relationships, and identifying opportunities to connect them with our insurance services. Key Responsibilities: - Contact commercial customers through outbound calls to introduce our services and explore their insurance requirements. - Qualify leads and schedule appointments for our sales team to follow up on. - Maintain accurate records of all customer interactions and lead progress in our CRM system. - Build rapport with potential clients and provide excellent customer service throughout the process. - Meet or exceed lead generation targets to support the growth of the business. Long-term Career Growth: This role is a stepping stone towards career advancement within our company. Over time, successful candidates can progress into roles such as Account Executive or Account Handler, where you will take on more responsibility and manage client relationships. If you're driven, goal-oriented, and eager to develop your career in a dynamic and rewarding industry, we'd love to hear from you! Required Skills & Experience: - Proven experience in outbound calling or telemarketing roles in the B2B sector - Excellent verbal communication skills with the ability to engage and build rapport with potential clients - Strong organizational skills and attention to detail - Goal-oriented mindset with a focus on achieving and exceeding targets - Ability to work independently and as part of a collaborative team - Good working knowledge of Word, Excel and Outlook Preferential Skills and Experience: - Familiarity with CRM systems and lead management processes - Previous experience in the insurance sector would be desirable

JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500

About Us: We are a small, entrepreneurial real estate investment company focused on acquiring, managing, and optimizing our own portfolio of residential and commercial properties. As we continue to expand, we’re seeking a reliable and proactive Office Manager to support our operations and team needs. Key Responsibilities: Administrative Support: Manage scheduling, meetings, and communications for smooth internal operations. Property Oversight: Support property managers with tenant communications, lease tracking, and vendor coordination. Financial Coordination: Assist with expense tracking, rent collection, and basic bookkeeping. Maintenance & Vendor Management: Coordinate maintenance schedules, liaise with vendors, and ensure timely property upkeep. Document Management: Maintain organized records for leases, property acquisitions, and compliance documentation. Qualifications: Experience: 2+ years in office management or administration, ideally within real estate or property management. Skills: Familiarity with property management software, basic accounting, and Microsoft Office. Traits: Highly organized, detail-oriented, with strong problem-solving and communication skills. Benefits: Competitive salary Paid time off and holidays

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

Job description Provide planning, design, engineering, implementation, configuration, next-day support and troubleshooting for our customer network & security infrastructure. Be a key contributor to discussions with our partner's network and IT teams to understand the requirements and how we can better work with their infrastructure. Be responsible for the requirement gathering, defining objectives for the project, clear scoping and responding to RFP's. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low-level design etc. Be a key contributor to the design of standard network blueprint taking into account product and operational requirements. Interface with architecture, network, operations, and business stakeholders to ensure that proposed designs address organisational needs. Work with the technical engineers during the full implementation life cycle and help validate and install the solution. Attend project review and technical meetings and represent the Design & Implementation part of the organisation. Act as a point of contact for any technical issues within the project or program. Peer review designs, implementation plans and change scripts produced by peers. Attend CAB meetings to represent the change. Writing change scripts before actual implementation. Share and pass on the knowledge and experience of relevant networking products, services and technologies. Plan and coordinate activities, engaging with other stakeholders to manage and implement a program. Make recommendations concerning the software or system quality. Be able to diagnose and resolve complex hardware, software, and connectivity issues either remotely or physically on site. Deals with and reports on breaches in security. Validation of firewall configuration, rule creation, and assessment of firewall traffic flow (dynamic routing, log analysis). Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised. Report progress to supervisor and project managers, including the preparation of weekly status reports. The appropriate SOC code for this role is Code 2139: Information technology and telecommunications professionals not elsewhere classified. The skills, experience and qualifications required for this role include: Bachelor’s degree. Certification in AWS, Azure, GCP, CCIE, CISSP, GICSP, RHEL. Experience using DevOps Tools. Experience with WAFs, NextGen Firewalls and DDoS Security. Job Types: Full-time, Permanent Pay: £35,500.00 to £47,000 per year Schedule: 8 hour shift Monday to Friday Overtime Weekends Experience: Information Security: 5 years (required) Reference ID: VRD-SEC-0100

We are looking for a dedicated Accounts Manager to join our growing team. As a crucial part of our finance department, the Accounts Manager will play a vital role in ensuring the smooth financial operation of the company, managing key client accounts, and driving financial planning and strategies. Key Responsibilities: 1. Oversee daily accounting operations and accounting functions including accounts payable, accounts receivable, general ledger and reconciliations. Ensure accurate financial reporting and compliance with regulations. 2. Ensure accurate and timely financial reporting, including monthly, quarterly, and annual reports. 3. Prepare and manage budgets, forecasts, and management accounts. 4. Act as the primary contact for client accounts, ensuring smooth invoicing, collections, and relationship management. 5. Ensure adherence to financial regulations and implement internal controls to minimize risks. 6. Lead, mentor, and develop the finance team, fostering continuous improvement and operational efficiency. 7. Develop financial strategies to drive growth, analyse trends, and provide insights to support decision-making. 8. Prepare and present financial reports, offering detailed analysis to guide senior management in business planning. Qualifications and Skills: 1. Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent certification is preferred. 2. Proven experience (8+ years) in accounting, finance, or a similar role. 3. Strong understanding of financial regulations, compliance, and accounting principles. 4. Excellent communication and interpersonal skills to manage client relationships. 5. Proficient in accounting software Xero (preferred), Microsoft Office, particularly Excel. 6. Strong analytical and problem-solving skills with an eye for detail.

Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: i. Plans catering services and directs staff. ii. Decides on range and quality of meals and beverages to be provided. iii. Discusses customer’s requirements for special occasions. iv. Purchases or directs the purchasing of supplies and arranges for preparation of accounts. v. Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, vi. Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Determines staffing, financial, material and other short- and long-term requirements. ix. To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £34,000 - £39,000 depending on experience Hour: 37.5 Hours per/week

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.

We are looking for an experienced, organised manager to join the Smokestak team. Energy and a solid attitude are crucial for this role as a key part of management, and working closely with the GM you’ll support our FOH team to make sure we’re delivering a brilliant experience for all our guests. Our ideal candidate has a great grasp of what we’re about and is able to drive service that is spot on without being stuffy. You’ll be at home chatting to people, and be a natural at getting engagement and buy in from the team. We’re a busy restaurant and need someone who can bring the same pace and enthusiasm to work with them that we want to model for our FOH staff. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible, and able to enjoy the pressure of a busy service. We are after someone who can see what needs doing and tackle it in an organised and efficient manner, with the skill to prioritize and plan ahead. We handle everything from accounts to bookings to ordering and stock, so while this role will be floor focused it has a strong operational aspect and it's important you're confident with this side of the business too. Required skills and experience: -At least 2 year in a management role -Excellent organisational skills -Ability to thrive in a busy atmosphere -Comfortable training, managing and developing the team -Critical thinker -Able to think on your feet and tackle unforeseen circumstance -Excellent service skills -Great attention to detail Benefits: -Up to £45k pa dependent on experience -28 days holiday per year -Staff meals -50% off meals at our sister restaurant -Free tastings, trainings, trips and parties