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Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Property Consultant — Prime Central London (Sales & Lettings) Munzil | Marylebone, London About Munzil Munzil is a London-headquartered real estate advisory operating across the UK, UAE, and Pakistan, with over $500M in transactions facilitated to date. Our Prime Central London desk advises a global client base of HNW and UHNW investors and occupiers — predominantly from the Pakistani and wider South Asian diaspora — on off-market acquisitions, new-build investments, prime lettings, and portfolio strategy across Mayfair, Marylebone, Belgravia, Knightsbridge, St John's Wood, Nine Elms, and Canary Wharf. We are building a team of operators, not order-takers. If you understand the difference between a transaction and a mandate, read on. The Role We are hiring a Property Consultant to join our PCL desk, covering both sales and high-end lettings. You will originate, qualify, and convert HNW mandates across central London — working directly with the founder and senior team on live stock, off-market opportunities, developer launches, and super-prime rental instructions. This is a front-line revenue role with clear progression into a senior advisory or desk-lead position. What You'll Be Doing Sales Originating buyer and seller mandates across Prime Central London, with a focus on £1M–£10M+ transactions Managing a live pipeline of HNW and UHNW clients from first contact through reservation, exchange, and completion Working active developer relationships across new-build launches in Marylebone, Nine Elms, Canary Wharf, and Southbank Cross-introducing buyers between Munzil's UK, UAE, and Pakistan desks Lettings Securing and managing prime and super-prime lettings instructions (£1,500–£10,000+ per week) Advising international tenants — corporate relocations, diplomatic, family office, and diaspora clients — on suitable stock across PCL Negotiating tenancy terms, working alongside referencing, compliance, and property management partners Building a recurring renewals and re-let book over time Cross-desk Conducting viewings, market appraisals, and structured client briefings Representing Munzil at investor events, developer launches, and international roadshows Maintaining clean CRM discipline and weekly pipeline reporting Contributing to desk strategy, market intelligence, and stock sourcing What We're Looking For Demonstrable track record in Prime Central London residential sales, lettings, new-build, or HNW advisory Existing relationships with developers, agents, landlords, relocation agents, or HNW buyers in the central London market Sharp commercial instinct — you can read a deal, qualify a client, and protect a transaction through to completion Excellent written and spoken English; additional fluency in Urdu, Arabic, Punjabi, or Mandarin is a strong advantage Comfort operating in a high-trust, founder-led environment with significant autonomy Right to work in the UK Compensation Competitive base salary (commensurate with experience and existing book) Uncapped commission across sales completions and lettings instructions Renewals and recurring revenue share on the lettings book Full package discussed at interview stage Why Munzil A live desk with active mandates, developer relationships, and a globally distributed buyer and tenant pipeline from day one Direct access to the founder and senior team — no layers, no internal politics Marylebone HQ at Winchester House, Old Marylebone Road A platform scaling toward $1B in transactions, with clear pathways into senior leadership for those who perform

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £14.03 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate We are currently recruiting for an Admin & Marketing Assistant to join a growing and fast-paced business within the technology and consumer electronics sector. This is an exciting opportunity for someone looking to build experience in administration, marketing, and social media. The role combines general administrative support with responsibility for helping manage the company’s online presence across various digital platforms. No formal experience is required; however, candidates with some background or interest in administration, customer service, marketing, or social media will be well suited to the role. Full training will be provided. This position offers a hybrid working arrangement, with a mix of office-based work and remote flexibility. Key Responsibilities Assisting with day-to-day administrative tasks and office support Managing and updating social media platforms (Instagram, Facebook, TikTok, LinkedIn) Creating, scheduling, and posting engaging content for online campaigns Responding to customer enquiries via email and social media Supporting website updates and online product listings Assisting with marketing campaigns and promotional activity Maintaining accurate records, files, and documentation Supporting the wider team with general business operations and online growth Ideal Candidate Strong communication and organisational skills Confident using social media platforms Basic IT skills, including Microsoft Office or similar systems Creative mindset with an interest in marketing and digital content Reliable, proactive, and willing to learn Able to manage tasks independently within a hybrid working setup Any previous experience in admin, retail, customer service, or marketing is beneficial but not essential What’s on Offer Hybrid working arrangement (office and remote flexibility) Full training and ongoing support Friendly and supportive working environment Opportunity to gain hands-on experience in admin and marketing Career development opportunities within a growing business Competitive salary depending on experience This role would suit someone enthusiastic, organised, and keen to develop their skills in a modern administrative and digital marketing environment.

We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities • Supervise daily restaurant operations and team performance, • Lead and motivate team members to deliver top-quality customer service, • Ensure food safety, hygiene, and company standards are consistently met, • Handle inventory checks, and stock ordering, • Support training and development of new team members, • Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You • Previous experience in a supervisory or team leader role in food service or hospitality., • Strong communication and leadership skills, • Ability to work under pressure and stay positive during busy periods, • Reliable, punctual, and hands-on attitude, • Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour while on training and will increase to £16 when fully trained.

About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

Street food stall manager Being a manager for a street food stall means you need to be flexible and good at organisational skills and team management. You will be responsible to lead on all stall operations and logistics. Including: 1- Supply food from business supplier and prep for markets. (making burgers patties, salad, sauces etc) 2- drive the business' Van for logistics and transporting equipment 3- manage and train the team. 4- ensure excellent knowledge of operations. (E.g. you can fill in for Order taking, cooking on grill, burger assembly etc) 5- lead the team by example, with respect and support. 6- Provide excellent customer Service 7- ensure health and safety compliance and cleanliness. Requirements: You must have had at least 2-3 year experience in managing fast food stalls/cafes/ trucks. food safety and hygiene certificate desired L3 min L2. -Must have UK right to work -Must speak advanced English. -Must have full UK driving licence Dates and pay Stall is weekly on Wednesday at cow cross yards Work hours: 8:30am to 3:30 pm There will probably be an additional day in the week as well for another food market. Depending on performance and sales made, there will be an annual bonus in addition to the hourly pay. Payment is by invoice only.

Company Overview: PANDA EDUCATION GROUP LTD is a London-based education technology company operating the Panda Tutor platform, an innovative online learning service designed to connect Chinese K-12 students in the UK and China with experienced British tutors. Through online tutoring, intelligent question bank technology, student community forums, and virtual university showcases, we aim to provide students with academic support, English language training, exam preparation, and long-term education guidance. As we continue to expand our presence in the online education sector and strengthen our engagement with students, parents, schools, tutors, and education partners, we are currently seeking a motivated and experienced Advertising Account Manager to join our team. This is an exciting opportunity for a creative and commercially minded professional to lead targeted advertising campaigns, support brand growth, and contribute to the development of a dynamic international education platform. Key Responsibilities: Lead advertising campaigns across digital, social media, and education-focused channels targeting Chinese students and parents. Act as the key liaison for advertising accounts, managing campaign briefs, timelines, budgets, client communications, and performance reporting to ensure smooth execution and strong results. Work closely with internal marketing, tutor recruitment, business development, and education service teams to ensure advertising strategies align with Panda Tutor’s brand values, platform services, and target audience needs. Monitor campaign performance, analyse engagement data, gather feedback from students, parents, tutors, and partners, and use insights to optimise messaging, media placement, and advertising effectiveness. Develop professional promotional materials, campaign presentations, and partnership proposals to support student acquisition, tutor recruitment, school collaborations, and long-term business growth. We Offer: Competitive salary: £42,000–£47,000 per year Join a growing London-based edtech company Work from modern Canary Wharf offices Gain experience in international education marketing Grow within a collaborative multicultural team

Business Mail Solutions Limited is seeking a highly motivated and commercially aware Management Consultant / Business Analyst (Turkish Speaking) to support the company’s ongoing business growth, operational development, and market expansion activities. The successful candidate will work closely with senior management to analyse business performance, identify new commercial opportunities, improve operational efficiency, and support strategic decision-making across the company’s business support, logistics, virtual office, printing, and franchise operations. Key responsibilities will include: • Conducting business analysis, market research, and competitor benchmarking, • Supporting business growth and expansion strategies across UK and international markets, • Preparing commercial feasibility studies, business reports, and strategic recommendations, • Analysing operational performance and identifying process improvement opportunities, • Assisting with client relationship management and B2B partnership development, • Monitoring market trends, customer needs, and sector developments, • Supporting management with data-driven business planning and reporting, • Liaising with Turkish-speaking clients and business partners where required Requirements • Bachelor’s degree or higher in Business, Economics, Finance, Management, or a related field, • Previous experience in business consultancy, business analysis, market research, strategy, or commercial planning, • Strong analytical, communication, and reporting skills, • Ability to work independently and manage multiple projects, • Professional proficiency in both English and Turkish, • Experience working with SMEs, business development, or international markets would be advantageous Benefits • Competitive salary package, • Long-term career development opportunities, • Exposure to international business operations and strategic projects, • Supportive and professional working environment

About us We're a UK-based Brand and online retailer selling beauty and health products. The business has grown quickly over the past few years and we now need someone to take ownership of our supplier relationships in China and our stock forrecasting/planning. What the job involves: It's a part-time, standalone role with no direct reports. You'll be the main contact between our Chinese suppliers and our UK and International operations. The work splits into two parts: managing the suppliers themselves, and forecasting demand so we hold the right amount of stock. Mandarin is essential. You'll be talking to Chinese factories every day, mostly through WeChat, and we need someone who can deal with them directly rather than going through a translator. Day-to-day responsibilities Supplier work: • Find, vet and onboard new suppliers across our product categories, • Negotiate on price, MOQs, payment terms and lead times, • Build long-term relationships with manufacturers and trading partners on Alibaba, 1688, Made-in-China and through direct contacts, • Run quality checks, factory verifications, sample reviews and product certifications (UKCA, CE, RoHS, cosmetics safety), • Sort out problems when they come up: late shipments, quality issues, commercial disputes Forecasting and stock planning: • Build SKU-level demand forecasts using sales history, seasonality and upcoming promotions, • Place purchase orders to keep stock at healthy levels without overbuying, • Monitor slow-moving and ageing stock, and act on it, • Work with sales, marketing and the warehouse team to keep supply and demand aligned, • Track forecast accuracy, sell-through, stock turn and on-time delivery What we're looking for Essential: • Fluent Mandarin, spoken and written, • At least 3 years in procurement or buying, including hands-on experience sourcing from China, • Practical experience in demand forecasting and inventory planning, • Strong negotiator with a commercial head, • Confident with Excel or Google Sheets (pivots, lookups, basic forecasting models), • Well-organised and comfortable managing several categories at once Useful but not essential: • Background in home beauty/health or electronics., • Familiarity with Shopify, Amazon or eBay, or with inventory tools like Linnworks, Cin7 or NetSuite, • Working knowledge of UK product compliance (UKCA, CE, cosmetics rules), • CIPS qualification, or studying towards one What we offer: • £18,000 per year., • Part-time hours - 9am - 2pm (Mon - Fri)., • Office in Wood Green, 5 minutes from the tube (Piccadilly line), • The chance to shape the function as the business grows Location: London, Wood Green (5 minutes from the tube) Salary: £18,000 per year (part-time) Hours: Monday to Friday, 9am to 2pm (25 hours per week) Languages: English and Mandarin, both fluent Reports to: [Head of Operations / Founder] How to apply: Email your CV • Your experience working with Chinese suppliers, • A forecasting or stock problem you've handled and how you handled it We review applications as they come in.

Job Title: Restaurant Supervisor Location: Paesan Restaurant, Crouch End - London Wage: £14 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!

Company: The Future Skills College, HelixOneGlobal Location: Remote Contract Type: Self employed / freelance / commission only Commission: 15% to 25% of net sales, depending on sales volume, channel and agreed partnership terms Application Deadline: 15 May 2026 The Future Skills College, HelixOneGlobal is looking for professional, ethical and motivated commission only sales agents, affiliate partners and educational representatives to help promote and sell our online courses, products and services. Our courses, products and services are designed for individuals, students, professionals, schools, colleges, universities, training providers, employers and organisations looking to build practical skills for a rapidly changing world. Areas of focus include artificial intelligence, employability, digital skills, career development, leadership, communication and future ready learning. This is a flexible remote opportunity for individuals or organisations with existing networks in education, training, recruitment, careers, professional development, schools, colleges, universities, business communities or international student markets. About the Role As a Sales Agent, Affiliate Partner or Educational Representative, you will promote The Future Skills College and HelixOneGlobal products and services to suitable learners, customers, organisations and education partners. You will be paid commission on successful net sales generated through your introductions, referrals, affiliate activity or direct sales activity. This is a commission only opportunity, ideal for someone who already has relevant contacts, audiences or routes to market and wants to earn income by promoting high quality education, skills and professional development products and services. Full training will be provided on The Future Skills College and HelixOneGlobal products and services, approved promotional materials, referral processes, sales approach and brand expectations. For the best performers, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Key Responsibilities Promote The Future Skills College and HelixOneGlobal products and services to relevant audiences, clients, learners, customers and organisations. Generate leads, introductions, referrals or direct sales. Share approved course, product and service information, links, promotional materials and campaign messages. Identify potential education, training, school, college, university, employer, community, business or international partners. Support interested learners, customers or organisations by directing them to the appropriate course, product, service or enquiry route. Represent The Future Skills College and HelixOneGlobal professionally, ethically and responsibly. Provide feedback on market interest, learner needs, customer needs and potential partnership opportunities. Track leads, referrals and sales activity accurately where required. The Kind of Person We Are Looking For We are looking for people who are confident, professional and commercially minded, but also values led. The right person will understand that education, product and service sales must be based on trust, accuracy and customer benefit, not pressure selling. You should be comfortable speaking with prospective learners, parents, professionals, employers, schools, colleges, universities, community groups, business contacts or partner organisations. You may already have a relevant network, audience, client base or community, but you must be able to represent The Future Skills College and HelixOneGlobal in a way that is professional, respectful and aligned with our standards. The ideal representative will be reliable, self motivated, ethical, organised and confident in communication. They will be able to work independently, follow agreed processes and promote online courses, future skills programmes, products and services accurately and responsibly. We are especially interested in hearing from people with experience or strong networks in education sales, online learning, training and professional development, student recruitment, careers advice, employability, schools, colleges, universities, recruitment, HR services, community learning, business networks, affiliate marketing, content based promotion, international education agency work, corporate training or workforce development. What We Are Looking For Strong communication and relationship building skills. A professional and ethical approach to sales. An existing audience, client base or relevant network would be an advantage. Interest in education, skills development, lifelong learning, employability, digital skills and AI. Ability to work independently and generate your own leads. Confidence promoting online courses, products and services. Ability to follow brand guidelines, sales processes and legal requirements. Experience selling to individuals, schools, colleges, universities, employers, education providers or professional learners would be helpful, but is not essential. Commission Structure Commission is paid on confirmed net sales generated through your agreed referral, affiliate or sales activity. Commission rates range from 15% to 25% of net sales, depending on the type of sale, sales volume, route to market and agreed partner terms. For the purposes of this opportunity, net sales means the amount actually received by The Future Skills College or HelixOneGlobal after any applicable discounts, refunds, chargebacks, payment processing fees, platform fees, taxes, VAT, duties or other third party costs have been deducted. Higher commission rates may be available for agents or partners who generate consistent sales, bring institutional clients or support larger group enrolments. What We Offer A flexible remote opportunity. Full training on The Future Skills College and HelixOneGlobal products and services. Commission on successful net sales. A growing portfolio of future skills, online learning, professional development, products and services. Approved promotional materials and course, product and service information. Opportunity to work with an education and skills brand focused on practical, relevant and future ready learning. Potential for longer term partnership as the course and service portfolio grows. For high performing agents and partners, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Conduct and Representation All agents, affiliates and educational representatives must abide strictly by HelixOneGlobal terms and conditions, The Future Skills College brand guidelines, ethical sales standards and any applicable legal or regulatory requirements. Representatives must promote our courses, products and services honestly, accurately and responsibly. They must not make misleading claims, guarantee outcomes, misrepresent course, product or service content, offer unauthorised discounts, use unapproved marketing materials or present themselves as employees of The Future Skills College or HelixOneGlobal unless formally appointed to such a role in writing. Important Information This is a self employed, freelance or affiliate opportunity. It is commission only and does not include a basic salary. This is a remote opportunity to be carried out from the applicant’s own home country or usual place of business. It does not involve working on location in the UK and does not provide eligibility for a UK work visa, sponsorship visa or relocation support. Applicants must currently be able to operate on a self employed or freelance basis and must be able to issue valid invoices for approved commission payments. Agents and affiliates are responsible for managing their own tax, national insurance, social security, legal, accounting, registration and reporting obligations in their own country or jurisdiction. Applicants must have a valid bank account or approved payment method capable of receiving commission payments. You will be responsible for your own sales activity, tax arrangements, insurance, business expenses and any required registrations unless otherwise agreed in writing. Any future paid role would not be guaranteed and would depend on performance, fit, business growth and organisational requirements. How to Apply Please apply by sending: A full CV. A covering letter explaining your background, relevant networks, sales experience and why you are interested in representing The Future Skills College and HelixOneGlobal. A professional photo. The application deadline is 15 May 2026. Applications will be reviewed on a first come, first served basis, so early applications are encouraged.

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

Hi, I’m currently looking for UK-based partners to collaborate on a TikTok e-commerce project. We are Joy Shop, a China-based cross-border e-commerce service company. Our main business is helping Chinese sellers expand into overseas markets, including building and operating stores on platforms such as TikTok Shop in the UK. As our business grows, we are now looking to work with individuals based in the UK who are interested in becoming long-term partners in running TikTok Shop stores. How the collaboration works: • The TikTok Shop store will be registered under your name (as a UK resident with valid ID), • You will be the legal account holder and have full visibility and access to the store at all times, • Our team will handle all operational aspects, including product sourcing, supply chain, customer service, and store management. You don’t need to worry about anything after the setup. What you need to do: • Assist with the initial account setup (guided step by step, takes around 10–15 minutes), • Help with occasional platform verification if required Revenue & payments: You will receive: • An initial setup fee (£120), • A fixed monthly payment of £15 as a base return for maintaining the account, • £60 for any additional verification assistance each time (optional) Important details: • All transactions are processed through the platform — funds do not go through your personal bank account, • TikTok Shop automatically handles VAT and relevant sales taxes, which are deducted per transaction, • After the initial setup, there is no ongoing work required from your side, and you can continue receiving the monthly £15 payment, • A formal agreement can be signed to clearly define responsibilities and protect your rights Why join: • No experience required — our team handles operations, • No daily workload — minimal time commitment, • Stable monthly return with very low involvement If you’re interested, feel free to message me and I’ll walk you through the details. Please feel free to DM me, I’ll explain everything in detail.🤝

📍 Location: London 🏢 Company: Skyedia Ltd 🕒 Job Type: Full-time (In Person) 💷 Salary: £33,000 – £43,000 per year + Performance Bonus About Us Skyedia Ltd is a dynamic company specialising in media representation, event management, conference organisation, and reservation services. We provide tailored, high-quality solutions to clients across multiple sectors. Our focus is on innovation, efficiency, and delivering exceptional service standards. We foster a professional environment where both clients and employees can grow and succeed. Key Responsibilities As a Business Development Executive, you will: • Develop and implement business growth strategies across media, events, and conference services, • Identify and secure new commercial opportunities, partnerships, and clients, • Build and maintain long-term relationships with corporate clients and stakeholders, • Lead negotiations with partners and suppliers to maximise commercial value, • Analyse financial, sales, and operational data to drive business performance, • Monitor market trends, competitor activity, and industry developments, • Oversee and optimise service delivery processes to improve efficiency, • Prepare strategic reports and provide recommendations to senior management, • Contribute to the expansion and long-term growth of Skyedia Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Marketing, or a related field, • Proven experience in business development, commercial operations, or sales, • Strong analytical, negotiation, and strategic thinking skills, • Ability to build and manage professional business relationships, • Excellent communication and decision-making abilities, • Proficiency in Microsoft Office and business systems, • Ability to work in a fast-paced and target-driven environment 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and career progression opportunities, • Supportive and professional working environment, • Opportunity to work on diverse projects across media, events, and other services. Why Join Skyedia? 🌟 Be part of a creative and innovative team. 📈 Opportunity for career growth, professional development, Structured onboarding and ongoing training. 🎨 Join Skyedia Ltd –The Ultimate Representation Company

About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Develop and implement social media strategies across Xiaohongshu, Facebook, and WeChat to enhance brand visibility and audience engagement. Create, edit, schedule, and publish platform-specific content, including posts, visuals, and promotional materials. Manage daily social media operations, ensuring consistent brand tone, style, and messaging. Monitor performance, audience growth, and engagement, and provide regular reports with recommendations. Support brand campaigns and client projects through coordinated digital communication. Research market trends, competitor activity, and audience preferences to improve content strategy.

Raasa, an established Indian restaurant in Orpington, is seeking an experienced and dynamic Restaurant Manager to lead our team. This pivotal role involves overseeing all aspects of our daily operations to ensure an exceptional dining experience for our guests. Key responsibilities include: • Leadership & Team Management: Recruit, train, supervise, and motivate restaurant staff, fostering a positive and productive work environment. Schedule shifts and manage performance reviews., • Operational Excellence: Ensure smooth and efficient service delivery, from front-of-house to kitchen operations. Maintain high standards of food quality, presentation, and hygiene., • Customer Satisfaction: Actively engage with guests, address feedback, and resolve any issues promptly to ensure their satisfaction and loyalty., • Financial Management: Monitor inventory levels, manage supplier relationships, control costs, and contribute to achieving revenue targets., • Compliance: Ensure adherence to all health, safety, and licensing regulations., • Marketing & Promotion: Collaborate on strategies to attract and retain customers, enhancing the restaurant's reputation within the local community. The ideal candidate will have proven experience in restaurant management, particularly within an Indian or similar ethnic cuisine setting. Strong leadership, communication, and organizational skills are essential, along with a passion for hospitality and customer service.

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 25/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Business Development Manager, you will: • Lead the development and execution of business growth strategies within the food and hospitality sector, • Identify, secure, and manage new commercial opportunities, partnerships, and clients, • Build and oversee long-term relationships with key stakeholders, suppliers, and business partners, • Lead negotiations with suppliers and partners to achieve cost efficiency and maximise commercial value, • Analyse financial, sales, and operational data to drive strategic decision-making and performance improvements, • Oversee and optimise operational processes related to purchasing and service delivery, • Prepare and present strategic reports, insights, and recommendations to senior management, • Play a key role in the expansion, profitability, and long-term growth of Olive Base Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Management, Marketing, or a related field, • Previous experience in business development, sales, or commercial roles, • Ability to identify new business opportunities and support company growth, • Experience in building and maintaining professional relationships with clients and partners, • Good communication and negotiation skills, • Ability to understand sales and performance data to support decision-making, • Organised, proactive, and able to work in a fast-paced environment, • Proficiency in Microsoft Office and general business systems 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

Business Analyst – Job Description Role Overview We， TANG TECHNOLOGY CONSULTANCY LTD, are seeking a Business Analyst to support business growth and product development through data-driven insights and stakeholder collaboration. The role involves analysing business needs, translating them into actionable requirements, and supporting the delivery of strategic and operational improvements. Key Responsibilities • Gather, analyse, and document business requirements from internal and external stakeholders, • Translate business needs into clear functional specifications and support product development processes, • Conduct data analysis to identify trends, performance gaps, and opportunities for improvement, • Support the development and optimisation of reporting frameworks (e.g. ESG / sustainability reporting), • Collaborate with cross-functional teams (product, tech, business) to ensure alignment and delivery, • Perform market research and competitor analysis to inform strategic decision-making, • Assist in stakeholder communication, including preparing reports, presentations, and insights, • Monitor project progress and support implementation of business solutions Key Skills & Requirements • Strong analytical and problem-solving skills, • Ability to interpret data and translate insights into business actions, • Experience in stakeholder communication and requirement gathering, • Understanding of business processes and product development lifecycle, • Strong written and verbal communication skills (English required), • Ability to work independently and manage multiple priorities Preferred Background • Background in business, psychology, economics, or related fields, • Experience in sustainability, ESG, or digital platforms is a plus, • Exposure to data tools (Excel, basic analytics tools) preferred What This Role Offers • Exposure to cross-functional business and product environments, • Opportunity to work on sustainability-focused and data-driven projects, • Development of core business analysis and strategic skills Salary £50,000 – £55,000 per annum

About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

This role involves playing a key part in the day-to-day operations of a busy, traditional pub. Responsibilities include: • Preparing and serving a wide range of drinks to high standards., • Implementing effective stock control measures, including ordering and rotation., • Accurate cash handling and daily reconciliation., • Managing cellar operations, including line cleaning and stock rotation., • Assisting with the coordination and reception of deliveries., • Ensuring the bar area is consistently maintained to exceptional standards of cleanliness and hygiene.

Al Kahrman Electromechanical Works UK Ltd About the Company AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD (Company No. 13363363) is a registered and active UK company specialising in the provision of mechanical and electrical (MCE) services. Based in London, the company operates within the construction and engineering sector, delivering high-quality electromechanical solutions across a range of commercial and infrastructure projects. The organisation supports the design, installation, maintenance, and management of electrical and mechanical systems, ensuring compliance with UK industry standards and regulatory requirements. Its services cater to developers, contractors, and commercial clients, with a focus on reliability, efficiency, and technical excellence. With a growing presence in the UK market, AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD is committed to expanding its operations, strengthening client relationships, and delivering innovative engineering solutions to support long-term business growth. We are seeking an experienced Business Development Manager to drive growth and expand our presence across the UK electromechanical sector. Key Responsibilities: Identify and secure new business opportunities across the UK market Build and maintain strong relationships with developers, contractors, and consultants Source and manage tender opportunities and oversee proposal submissions Lead commercial negotiations to secure profitable contracts Collaborate with technical teams to ensure high-quality project delivery Analyse market trends and develop effective growth strategies Represent the company at industry events and networking forums Requirements: Proven experience in business development or sales (construction/electromechanical sector preferred) Strong commercial awareness and negotiation skills Ability to manage stakeholders and deliver results in a fast-paced environment Excellent communication and relationship-building skills What We Offer: Competitive salary of £55,200 per annum • Opportunity to work on high-value commercial projects, • Career growth within a dynamic and expanding organisation

Job role Ensure the efficient day-to-day management of the practice Patients • Ensure the operation of the patient recall system, • Ensure the operation of the practice complaints procedure, • Deal with patient queries which cannot be dealt with by other team members, • Keep the practice leaflet and other patient communications up-to-date Administration • Keep all practice documentation up-to-date, including policies, procedures and handbooks, • Ensure the maintenance of the practice computer system, • Produce and implement the practice marketing plan, • Deal with practice mail, in conjunction with the Manager Equipment and health and safety • Liaise with sales and suppliers’ representatives as necessary, • Ensure that there is a efficient stock control and supply procedure, • Ensure practice compliance with health and safety requirements, • Ensure that practice equipment is serviced and maintained Finance Ensure the operation of the patient payment policy and the collection of outstanding debts Cashing up Check invoices Other duties • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of input data), • Arrange and attend refresher and update training for medical emergencies and CPR

Job Overview We are seeking a Business Development Executive to support the company’s brand development and marketing activities within the London property market. The role involves delivering marketing campaigns, supporting business growth, and enhancing the company’s presence in property letting and management services. Key Responsibilities • Develop long-term plans for the development of the company’s brand within the property and lettings market., • Work closely with marketing, creative, and sales teams to deliver marketing campaigns and promotional activities., • Collaborate with sales and lettings teams to support the development of a sustainable and profitable client and property pipeline., • Build and manage the company’s digital marketing channels, including website, and social media., • Coordinate marketing projects from initiation through to completion, ensuring timely delivery., • Attend meetings, industry events, and marketing activities to support business development and networking. Requirements • Bachelor’s degree or above, preferably in Business, Marketing, or a related field., • At least 2 years’ experience in business development, marketing, or a related role., • Strong understanding of digital marketing tools, including social media and online advertising., • Excellent communication and teamwork skills, with the ability to work across departments., • Good organisational skills and ability to manage multiple projects simultaneously., • Fluent in English; Mandarin is an advantage due to client base. Application deadline:09/05/2026 Job types: Full-time, Permanent Salary: £51,000 (Hourly Rate: £26.15)

We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression. Please get in touch and make sure you have experiences Key tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Craft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathy Support your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and equipment is a must Strong decision making and multi-tasking skills Strong interpersonal communication skills Passionate about delivering excellent customer connections to create a regular customer base Able to work at a fast pace in high volume environments

JAR FRIENDS LTD, trading as Time Sushi, is an innovative and fast-growing restaurant business specialising in a distinctive fusion of sushi and gourmet burger cuisine. We are committed to delivering exceptional food quality, creative menu offerings, and an outstanding dining experience within a modern and fast-paced environment. We are seeking a highly skilled and passionate Chef to join our team. This role is ideally suited to an individual with experience in sushi preparation alongside contemporary casual dining, particularly within gourmet burger cuisine. The successful candidate will be responsible for maintaining exemplary kitchen standards, contributing to menu innovation, and ensuring consistency and excellence across all dishes. Key Responsibilities • Organise and manage kitchen operations with precision, ensuring full compliance with quality, hygiene, and cleanliness standards., • Prepare and present a diverse range of dishes, including sushi and gourmet burger offerings, to an exceptional standard., • Remain informed of emerging culinary trends and continuously enhance kitchen processes and efficiency., • Manage supplier relationships, oversee deliveries, and ensure all ingredients meet stringent quality and cost requirements., • Maintain effective stock control systems and ensure the stockroom is organised and efficiently operated., • Develop and introduce innovative dishes and menu concepts to strengthen the restaurant’s market appeal., • Monitor customer satisfaction closely, ensuring consistently high standards of food quality and service delivery., • Ensure full compliance with all relevant food safety, hygiene, and health regulations. Requirements • Proven experience as a Chef within a restaurant, café, or similar hospitality environment., • Comprehensive understanding of food hygiene and safety standards., • Ability to perform effectively in a fast-paced, high-pressure kitchen environment., • Creative and innovative approach to food preparation and menu development., • Strong organisational, communication, and leadership skills., • Experience in stock management and supplier coordination. Hours:37.5 (Full Time) What We Offer • Competitive salary of £40,000 – £42,000 per annum (dependent on experience), • Opportunities for professional growth and career progression, • The opportunity to contribute creatively to menu design and concept development How to Apply Please submit your CV along with a brief cover letter outlining your experience and suitability for the role.