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Contact Centre Service Advisor – Newcastle We’re looking for a Customer Service Advisor to join our team, with a key focus on handling more complex customer enquiries and complaints. This role plays a vital part in delivering against our core KPIs, including First Time Resolution (FTR), NPS, quality, productivity and Sales Through Service (STS). You’ll manage a range of customer contacts, with a particular emphasis on resolving challenging and sensitive situations, while also identifying opportunities to add value to the customer conversation. You’ll need to be confident taking ownership of customer issues, working through complexity, and using your judgement to deliver the right outcome first time wherever possible — balancing strong resolution with great customer experience and commercial awareness. Proposed Start Date: 28th September 2026 Salary: £26,728 per annum Site: Sky, Wellbar Central, 36 Gallowgate, Newcastle upon Tyne, NE1 4TD Shifts: 37.5 hours per week, 5 days per week, shifts will be between the hours of 8.00am and 9.00pm, including evening and weekend working Interviews: If you are successful at the initial assessment stage, you will be invited to attend an in‑person interview at the end of July or early August 2026 At our Sky contact centres, we operate a hybrid working pattern once you have successfully passed your training/probation period. This gives colleagues a good work-life balance, with the opportunity to work both from the office and from home for part of the week. For full-time advisors, this means a minimum of 2 days per week on site, however you are welcome to work more in the office as needed. What you’ll be doing: Handling a mix of inbound and outbound customer contact, including responding to incoming queries and proactively following up to resolve ongoing issues Managing complex and escalated customer concerns with care, professionalism and full ownership Delivering against key KPIs including FTR, NPS, quality, productivity and STS Identifying Sales Through Service opportunities where appropriate, adding value through customer conversations Investigating queries in detail to understand the full picture and determine the right resolution Taking end-to-end ownership of customer cases, ensuring clear communication and timely resolution What we’re looking for: Proven experience delivering against customer service and sales KPIs Confidence handling complex or sensitive customer interactions, remaining calm and solution-focused A passion for resolving customer concerns and achieving the right outcome in challenging situations Strong awareness of Sales Through Service, identifying opportunities without impacting customer experience Excellent communication skills, with the ability to build trust and manage difficult conversations A proactive mindset with strong ownership, accountability, and attention to detail Training and Development: Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Service Advisor. At Sky, our comprehensive 9-week training programme is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Please note that our Training and Academy sessions are conducted entirely face-to-face in the office, Monday to Friday - 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. After 4 weeks in the classroom working 9am-5pm, you'll be expected to complete the last 5 weeks in Academy The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here’s a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you’ll work: We’re based in the heart of Newcastle looking onto St James’ Park. Close to all main transport hubs, you’ll have access to a subsidised canteen and Sky Glass lounge to relax in, table tennis, free tea and coffee, pool table, bike storage, prayer room and changing/washroom facilities. Inclusion: We are focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next CMO. HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (_) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As our CMO, you get the unique opportunity to take ownership of our content. You’ll be working in-person in our HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: • The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business., • Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company., • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally., • Market-competitive compensation., • Travel opportunity: You will be joining our conferences overseas., • Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Responsibilities in this job will vary however, they will be mostly centred around: • Team Leadership: Manage and mentor the marketing team, fostering a collaborative and innovative work environment. Set clear goals and expectations and evaluate team performance regularly. Recruiter and onboard your team., • Cross-functional Collaboration: Collaborate with sales, product development, and other teams to ensure alignment of marketing strategies with overall business objectives., • Campaign Management: Oversee the planning and execution of marketing campaigns across various channels, including email marketing, social media, website etc., • Strategic Planning: Develop and implement a comprehensive marketing strategy aligned with the company's overall objectives. Conduct market research to identify trends, opportunities, and challenges. We are looking for candidates who: • Have +10 years of work experience with outstanding performance in the industry., • Have a relentless drive and desire to be the very best at what they do;, • Possess an unparalleled work ethic with a high sense of urgency;, • Take ownership of everything they do, are proactive and follow through on commitments;, • Are curious about people and love to speak, build and nurture relations;, • Are an excellent communicator (especially) verbally and in writing;, • Are well-organised and display the ability to structure and prioritise their work. Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Junior Sales Executive Job Type: Permanent, Hybrid. Job Description We're looking for a motivated Junior Sales Executive to identify and qualify new business opportunities within the IT sector. This is an excellent opportunity for someone looking to begin a career in sales, offering structured development and genuine progression as the business continues to grow.The role is a hybrid role, with 2 days a week based in their offices in Sunderland and the rest based from home. Key Responsibilities Identify and research prospective clients within the target market. Generate and qualify leads through outbound calls, emails, and social media. Engage with prospects to understand their business needs. Arrange introductory meetings and product demonstrations. Work closely with the sales team to hand over qualified opportunities. Maintain accurate CRM records and activity logs. Achieve agreed sales targets and contribute to team success. Requirements Strong interest in building a career in IT sales. Previous sales experience within B2C, Retail,or targeted role is advantageous but not essential. Excellent communication and relationship-building skills. Comfortable using digital communication tools and social media. Self-motivated with good time management. Competent using Microsoft Office and CRM systems. As Junior Sales Executive, the successful applicant can expect a salary of £26,000 - £28,000, plus a £6,000 performance bonus. To apply, click 'Apply Online' and upload your latest CV. Please include your current location/address on your CV or application. Applications without a location may not be considered. If you're planning to relocate, please state both your current location and intended relocation. TPBN1_UKTJ

Junior Sales Executive Job Type: Permanent, Hybrid. Job Description We're looking for a motivated Junior Sales Executive to identify and qualify new business opportunities within the IT sector. This is an excellent opportunity for someone looking to begin a career in sales, offering structured development and genuine progression as the business continues to grow. The role is a hybrid role, with 2 days a week based in their offices in Sunderland and the rest based from home. Key Responsibilities Identify and research prospective clients within the target market. Generate and qualify leads through outbound calls, emails, and social media. Engage with prospects to understand their business needs. Arrange introductory meetings and product demonstrations. Work closely with the sales team to hand over qualified opportunities. Maintain accurate CRM records and activity logs. Achieve agreed sales targets and contribute to team success. Requirements Strong interest in building a career in IT sales. Previous sales experience within B2C, Retail, or a targeted role is advantageous but not essential. Excellent communication and relationship-building skills. Comfortable using digital communication tools and social media. Self-motivated with good time management. * Competent using Microsoft Office and CRM systems. As Junior Sales Executive, the successful applicant can expect a salary of £26,000 - £28,000, plus a £6,000 performance bonus. To apply, click 'Apply Online' and upload your latest CV. **Please include your current location/address on your CV or application. Applications without a location may not be considered. If you're planning to relocate, please state both your current location and intended relocation

Premium media and data offering with genuine market differentiation. You will lead strategic relationships while selling high-value programmatic media solutions powered by premium sports data and audience technology. Sell programmatic media solutions, PMPs and Deal IDs.

Argus Media is seeking an ambitious Head of EMEA New Business Sales to lead growth across Europe, the Middle East and Africa.

We are seeking a Head of Sales – Betting & Gaming media to drive direct commercial relationships with iGaming operators, sportsbooks across Europe plus their agencies (if applicable) and manage a small team of new business sales representatives. Previous experience managing a sales team while main

As our sales team and the business continue to grow, we are looking for ambitious and self-motivated sales professionals to join our collaborative and successful team. Reporting to the SVP of EMEA Sales, you will lead a high-performing sales team while fostering strategic partnerships across the org

Christy Media Solutions is recruiting a senior Head of Sales Europe for an established international ProAV manufacturer.

Genius Sports iGaming division seeks a Head of Sales – Betting & Gaming media to lead direct relationships with operators, sportsbooks across Europe, and manage a small new business sales team.

Sell programmatic media solutions, PMPs and Deal IDs. Experience leading a commercial sales team while remaining personally revenue-generating. You'll lead strategic relationships while selling high-value programmatic media solutions powered by premium sports data and audience technology.

As a Field Sales Advisor, you'll represent Virgin Media O₂ out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This job is with Virgin Media O₂, an inclusive employer and a member of myGwork –

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. Who we are At Virgin Media O2, we connect millions of people across th

Represent Virgin Media O2 in local communities, introducing customers to broadband, mobile, and TV services in a face-to-face, target-driven sales role.

Represents Virgin Media O2, delivering services door-to-door.

Senior Account Manager needed to manage FX sales, support clients, and drive new business.

Company car | Full-time | Door-to-door sales. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives. As a Field Sales Advisor, youll be the face of.

A sales-driven professional will create business opportunities, make outbound calls, and sell commercial services.

Field Sales Representative to create human connections and introduce services to transform daily lives.

Seeking a Sales Manager to sell advertising/sponsorship across print, digital, and events to senior-level directors and luxury brands in London.

Got at least a years sales experience and the drive to earn big? If you enjoy talking to people, meeting new customers, and like the sound of taking home £50,000£70,000 a year withuncapped commission, this could be the role for you. This is adoor-to-door sales roleand its not for everyone.

Sales Executive role focused on securing attendance from senior executives for events.

Lead a sales team, manage pipeline, build client relationships, and work towards revenue targets for finance events.

Media Sales Executive needed to sell multimedia products. Duties include sales planning, client communication, and campaign management.

Requires sales experience and a passion for fashion.

Sales Advisor needed in Cambridge for door-to-door sales. Requires 1+ year sales experience.

Sales Executive to sell advertising, events, and sponsorships.

The Account Manager will maintain and build client relationships, sell advertising solutions, and achieve sales targets.

B2B Sales Executive sought to drive new business, support advertisers, and contribute to the company's commercial strategy.

Seeking a Sales Development Representative to generate new business opportunities by contacting senior executives via phone, email, and LinkedIn.

The Senior B2B Sales Lead will build their own sales approach, focusing on consulting and shaping blockchain-driven solutions.

This is a door-to-door sales role, so it may not be for everyone.

As a Field Sales Advisor, you’ll represent Virgin Media O₂ out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. You’ll start with a two-week, full-time induction (Monday–Friday, 9am–5pm), co