Service Co-ordinator Brownhills
13 days ago
Walsall
Service Co-ordinator (Technical) – Heavy Plant - Brownhills A leading UK dealership specialising in Heavy Plant are looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.Role: Service Co-ordinatorArea: BrownhillsSalary: £32,000 - £38,500 DOE + benefitsWhat’s on Offer: • 25 days holiday + bank holidays, • Health Cash Plan, • Free Physio Access, • 24/7 GP Service, • Enhanced Sick Pay, • Family Leave, • IVF Support, • Retirement Support, • Enhanced Pension, • Cycle to Work, • Discounts PlatformThe requirements of the Service Co-ordinator will be:, • As Service Co-ordinator, you will be responsible for the co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job, • Quoting for any additional repairs identified as required, • Ensure compliance with all processes and dealer operating standards, • Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner, • Strive to meet relevant KPI’s, • Working 1 Saturday morning in every 4, time off in lieuThe ideal candidate for Service Co-ordinator will have:, • Technical understanding within the heavy plant industry is essential, • Excellent Customer service skills both over the phone and email, • Understanding mechanical terminology and able to read and understand technical reports, • Strong IT skills, • Ability to work in a fast paced environment with conflicting priorities, • Ability to manage resources through planning and co-ordinatingApply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.