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  • Customer Support Advisor
    Customer Support Advisor
    hace 28 días
    £20000–£30000 anual
    Jornada completa
    Reading

    • Provide 1st line customer service logging and tracking faults on our salesforce from instigation through to resolution., • Co-ordinate engineer diaries effectively and efficiently, • Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections., • Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes., • Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers., • Liaise and correspond with third party dealers and contract owners., • Update salesforce as required to support engineers and customers., • Manage customer queries, issues, and problems effectively and efficiently. · Assist with licensing and decommission of franking machines. · Assist with contract cancellation negotiations as required. · Shipping parts and supplies to customers and engineers. · Assisting in warehouse with shipping machines and admin tasks · Regularly update & maintain spreadsheets as required. · General Salesforce administration, including updating customer address, contact and phone number details. · Ordering and maintaining stock levels of engineer parts · Assist with logging and distributing all incoming sales enquiries and leads. · Assist as required with processing sales orders. • Arrange hotels and flights for engineers as required · Handle one off tasks and projects that may arise. Key Skills · Must be pro-active and show ability to resolve issues and find solutions. · Good administration, numeracy, and literary skills with a keen eye for detail · Experience of working within a customer services role not customer facing · Ability to follow policies and procedures. · Effective communication both oral and written. · Good understanding of UK geography and distribution of major towns and cities · Full PC literacy on Microsoft software packages · Salesforce and Xero experience preferable · Must have a can-do attitude and be able to work as part of a team.

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  • Head Chef
    Head Chef
    hace 2 días
    £48000 anual
    Jornada completa
    Reading

    We are looking for a Head Chef to join our busy Pho restaurant in Reading. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £48,000 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering.

    Inscripción fácil
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