Custody and Community Support Worker Peripatetic
12 days ago
Bristol
We’re hiring a Support Worker (Peripatetic) to join the CFO Evolution programme. In this role, you will carry out effective assessments, deliver tailored interventions, and build strong relationships with stakeholders within custodial settings. Your primary focus will be to support participants in identifying and addressing their individual needs, with the aim of reducing their risk of reoffending. You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding both adults and children. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management. From initial engagement and assessment, you will offer motivational support and guidance throughout participants’ sentences. You’ll deliver both one-to-one and group interventions to help individuals overcome barriers to reintegration. A key part of the role involves preparing participants for release, ensuring a smooth and well-supported transition back into the community. The role will require you to work closely with peer mentors and volunteers to support caseload management and connect participants with vital services such as housing, substance misuse support, and physical and mental healthcare. Due to the peripatetic nature of this role, regular travel across the designated cluster is required for caseload management, service delivery, and attending internal and external meetings. Flexibility to cover other locations within the South West region may also be necessary. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,877 up to £29,000 p.a. (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days), • 2 Volunteer Days, • Pension - 5% Employee 5% Employer, • Healthcare Cash Plan, incl. 3 x salary life assurance, • Annual salary pay review, • Refer a friend scheme, • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make. Location: The role will based at the Bristol Hub as a base with travel expected across Bristol/Avon, Gloucester, Somerset and Wiltshire Contact: Permanent Hours: 37 hours a week. Closing Date: 14 April 2026 Key Responsabilities • Manage a caseload of participants across both custody and community settings, • Completion of pre-release work/through the gate support, initial assessments and creation of individual/tailored action plans, delivery of interventions on a one to one and group work basis, motivational support and guidance to help and sustain engagement, progress reviews (updating and developing) and reinforce positive outcomes., • To ensure the accurate and timely recording of input participant data and information in order that the service operates within contractual, administrative and financial requirements., • Meet individual performance targets and contribute towards meeting team performance targets ., • To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk., • Implement safeguarding policies and procedures within all aspects of delivery, to protect children and vulnerable adults within both a custodial and community setting., • Lead and contribute to the delivery of a range of assessments and activities/interventions, designed to enable individuals to achieve positive change, reduce re-offending, promote engagement in appropriate services, overcome multiple and complex barriers to employment, access mainstream services and reintegrate into their local communities., • Work closely with peer mentors and/or volunteers to further aid your caseload management and access support for participants such as housing, substance misuse, physical and mental health etc., • Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice., • Contribute to the safe and compliant delivery of the service, by understanding and complying with regulations, company policies and contractual requirements, e.g. Health & Safety and Information Security. Handle personal data in accordance with the organisation’s data protection policy., • The peripatetic nature of this role requires regular travel across the allocated cluster for the purposes of caseload management, service delivery and for internal and external meetings, and if necessary cover other locations within the South West region., • Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues, • Ensures best practice is identified, adhered to and championed, • Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays, • Accountable for own professional development and undertake necessary training as identified in the Performance Review process., • To handle personal data in accordance with the organisation's data protection policy., • Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults., • Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT., • To undertake any other duties, as required, appropriate to the post. Skills and Expereince • Willingness and flexibility to travel across the cluster/region and work in both community and custodial settings as required., • Resilience and focus in fast-paced, constantly evolving environments., • Efficiency and effectiveness in meeting targets and contractual obligations within set timescales and available resources., • Skill in engaging individuals with complex needs and disadvantaged backgrounds., • Capacity to motivate and maintain engagement, supporting individuals through positive change., • Strong time management, planning, and organisational skills, with the capability to manage multiple activities and deliver outcomes., • Excellent communication skill verbal, non-verbal, and written with the confidence to engage with people at all levels and in diverse settings
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