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We are recruiting on behalf of an esteemed client in the building materials industry. They are seeking an experienced Customer Service Coordinator to join their team at their Burton Gateway Industrial Park site. Position Overview: As a Customer Service Coordinator, you will be the primary point of contact between the company and its customers. Your role will involve addressing inquiries, resolving issues, and ensuring customer satisfaction. Your goal will be to create a positive and memorable experience for every customer while fostering trust and loyalty to enhance the brand's image. By effectively performing the responsibilities outlined below, you will play a vital role in building customer loyalty and supporting the company’s success. Working Environment: This is a full-time position, Monday to Friday, with flexible start and finish times available. You must be able to work 40 hours a week and be based in the office. Key Responsibilities Customer Service Coordinator: • Customer Support: Respond to customer inquiries and complaints promptly and professionally. Provide accurate information regarding product usage, features, and troubleshooting, and resolve issues efficiently., • Communication Excellence: Ensure that all inbound and outbound calls are handled effectively, maintaining best-in-class customer service standards., • Product Knowledge: Develop extensive knowledge of products and processes to confidently assist customers via phone, email, and in-person. Serve as a brand ambassador for the company., • Engineer Support: Provide engineers with the necessary information on job sheets and assist with stock and returns., • Cross-Department Collaboration: Work with other departments to ensure exceptional customer service., • Order Processing: Manage Customer Care orders, sales orders, and goods returns using the NAV system, ensuring timely job completion., • CRM Accuracy: Keep the CRM system updated and accurate with open orders and job notes., • Process Improvement: Identify opportunities to enhance internal processes, aiming for better organizational efficiency., • Calendar Management: Coordinate and maintain engineer calendars to ensure all appointments and tasks are scheduled and prioritized effectively. Key Skills and Experience Required: • Relevant experience in customer service and operational administration is desirable., • Previous experience in a similar role is preferred., • A willingness to engage in professional development and thrive in a culture of continual improvement and learning. Benefits Customer Service Coordinator: • Competitive salary up to £30,000 per annum in addition to a 10% performance bonus., • Full-time, permanent position during regular office hours from Monday to Friday. Linkster are Recruitment Specialists based in Ashby De La Zouch covering the West and East Midlands area across the great historic cities of Birmingham, Derby, Nottingham and Leicester. We provide temporary, contract and permanent recruitment services across the supply chain sector, from engineering and warehousing, to manufacturing and clerical

Customer Service Coordinator South Staffordshire Full-time (08:30 – 17:00) Permanent Our client is a well-established manufacturer with a long-standing heritage and a strong workforce nationwide. With a strong focus on sustainability and continuous improvement, they continue to invest in their people, processes and future growth. We’re recruiting two Customer Service Coordinators to join a busy and supportive team. This role would suit someone who enjoys working in a fast-paced environment, managing high volumes of orders, and building strong relationships with customers while seeing tasks through from start to finish. Key Responsibilities Managing customer enquiries (pricing, orders, deliveries, samples) via phone and email Processing high volumes of quotations, sales orders and schedules Checking product availability, pricing and delivery details Raising credit notes and resolving invoice queries Maintaining accurate CRM records and following internal processes Liaising with transport and internal teams to ensure smooth delivery Supporting order book management and acknowledgements Assisting with soft sales and promoting stock What We’re Looking For Previous customer service or office-based experience Strong attention to detail and confidence working with processes and systems Experience handling high volumes of work/orders Excellent communication skills – both verbal and written If you’re looking for a stable role with real progression and a great team environment, we’d love to hear from you. Apply today

Administrator / Clinic Coordinator An exciting opportunity for a customer-focused administrator with excellent administrative and customer service skills to join our team at Dorset Orthopaedic and support our busy healthcare clinic, delivering excellent patient care, diary management and administrative support in a professional clinical environment. If you’ve also worked in the following roles, we’d also like to hear from you: Medical Administrative Assistant, Doctors Receptionist, Clinic Administrator, Patient Coordinator, Office Administrator, Healthcare Administration Assistant, Customer Service Administrator SALARY: starting at £25,350 per annum (£13 per Hour) LOCATION: Burton-on-Trent, Staffordshire, West Midlands (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, 8:00am to 4:00pm Monday to Friday (with half an hour lunch break) JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Clinic Coordinator to join a busy and supportive healthcare environment, providing high-quality administrative support and exceptional customer service. As an Administrator / Clinic Coordinator you will play a key role in ensuring the smooth day-to-day running of the clinic, acting as the first point of contact for patients and delivering a professional administration service. Working as an Administrator / Clinic Coordinator you will manage appointments, discuss costs with customers, maintain accurate records and support clinicians with diary management, while ensuring all enquiries are handled efficiently and to a high standard. This is a varied and hands-on role suited to someone with strong organisational skills, excellent communication and a proactive approach to customer care and administration. ABOUT US Dorset Orthopaedic Company is an independent provider of prosthetic, orthotic, silicone and rehabilitation services. We pride ourselves in continually seeking to understand clients' unique requirements and deliver individual personalised attention. It's this bespoke service and attention to detail that has gained us our reputation for quality and personalised service for almost 30 years. DUTIES Your duties as the Administrator / Clinic Coordinator include: • Customer Services: Welcome patients and visitors, ensuring a professional and friendly experience when visiting the clinic, • Manage Appointments: Arrange and coordinate patient bookings from consultation through to delivery, • Maintain Records: Keep accurate and up-to-date client records using database and CRM systems, • Support Clinicians: Assist with diary management and daily administrative support for clinical staff, • Handle Enquiries: Respond to customer queries via phone, email and correspondence in a timely manner, • Process Documentation: Prepare quotations, invoices and payment requests in line with procedures, • Coordinate Orders: Track and manage orders, ensuring timely processing and delivery, • Follow Up Clients: Maintain ongoing communication and resolve any post-service issues, • Team Support: Work collaboratively within the administration team and provide cover where required, • Ensure Compliance: Follow company procedures and maintain high standards of customer care and service CANDIDATE REQUIREMENTS ESSENTIAL: • Excellent knowledge of Microsoft Office/365, including Word, Excel and Outlook, • Strong customer service and communication skills with an empathetic approach, • Previous experience in an administrative or customer services based role, • Ability to manage diaries, scheduling and database systems, • Strong organisational skills with the ability to multitask and meet deadlines, • Confident telephone manner and professional interpersonal skills, • Ability to work effectively as part of a team, • High level of accuracy and attention to detail DESIRABLE: • Experience within a healthcare or clinical environment, • Familiarity with CRM or patient management systems, • Experience handling quotations, invoicing or financial administration NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14556 This job is being advertised by AWD online on behalf of Dorset Orthopaedic AWD-IN-SPJ

Mobile Fitter / Plant Fitter / Field Service Engineer - Staffordshire Alecto Recruitment is proud to be representing a leading plant hire company that is expanding its engineering team. We're searching for an experienced Mobile Plant Fitter, Plant Engineer or Field Service Engineer to support customers across Staffordshire. This is a hands-on, independent, on-the-road position working with a well-established fleet of Telehandlers, Diggers, Dumpers etc. If you're the type of engineer who takes ownership, solves problems confidently, and delivers work you can stand behind, this is a high-reward opportunity you'll want to explore. What You'll Be Doing Working as a mobile engineer, you'll carry out diagnostics, repairs, servicing and maintenance on the company's heavy plant fleet, mostly on customer sites. You'll be the trusted expert who keeps equipment working safely, efficiently, and without downtime. What We're Looking For NVQ Level 2 or 3 in Plant Maintenance (or equivalent) Proven background as a Plant Fitter, Mobile Engineer, Diesel Mechanic, HGV Technician, Agricultural Engineer, or similar Full UK driving licence (max 3 points) Strong understanding of plant and heavy machinery Ability to work independently with confidence Good communication, written and spokenBonus points: Valid CSCS card Previous experience with JCB, Manitou, CAT or Komatsu machinery You'll excel in this role if you: Stay focused and effective when the pressure is on Can manage a changing workload and prioritise what matters Communicate clearly, whether the explanation is simple or technical Bring energy, initiative, and a proactive mindset to every job What's on Offer: Salary up to £45,000 DPO 45 hour contract Up to 25 days holiday + bank holidays A strong suite of employee benefits A supportive, team-focused culture Ready to Take the Next Step? If you're a skilled Mobile Fitter, Plant Engineer, Heavy Plant Technician, HGV Mechanic, Agricultural Engineer, or Field Service Technician, we want to hear from you. Apply through Alecto Recruitment today and we'll contact you for a confidential, no-pressure conversation about the role. INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy

Benefits and Revenues Team Leader Location: East Staffordshire Contract: Temporary (3 months) Salary: £48.33 per hour umbrella / £43.04 PAYE Inclusive / £38.41 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in East Staffordshire for a Team Leader to join the Benefits team on a temporary basis. The postholder will manage and coordinate the Housing Benefit Team and wider Revenues, Benefits and Customer Contact service, to enable effective delivery of service aims and agreed targets, ensuring compliance with statutory requirements, good practice, corporate and service objectives Key Responsibilities Lead, manage, and develop the Housing Benefits team to ensure delivery of high-quality, compliant, and customer-focused services aligned to performance targets. Monitor, analyse, and report on service performance, implementing improvements and corrective actions to meet statutory and corporate objectives. Oversee complex benefits cases, system performance, and data integrity, ensuring accurate processing, reporting, and compliance with relevant legislation. Support wider RBCC operations, including deputising for senior leadership, driving continuous improvement initiatives, and collaborating across service areas.Candidate Criteria Proven experience managing or supervising within a high-volume, customer-focused environment, ideally within Revenues and Benefits. Strong knowledge of Housing Benefit and/or Council Tax legislation, along with experience of relevant systems and performance management. Excellent leadership, communication, and organisational skills, with the ability to motivate teams and manage competing priorities effectively. Analytical and solution-focused mindset, with the ability to interpret data, resolve complex issues, and drive service improvements. If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed

Field Service Engineer Midlands and East Field Service Need to be based commutable to Ashby £35,000 - £45,000 + Benefits We are looking for a motivated Field Service Engineer to join a manufacturing company. Reporting directly to the Field Service Manager you will be a key member in ensuring the companies clients are provided with the top service and after sales experience. You will be involved in all aspects of planned maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers. You will be responsible for carrying out planned preventive maintenance schedules on customer sites in the UK and Worldwide. The position will appeal to a strong engineer looking for their next challenging role on the road within in a secure and stable company. Key Tasks and Responsibilities: · Attend service and breakdown around Midlands and the east of England · Working on Access Machinery - such as Sissor Lifts, Cherry Pickers etc · Identify and supply replacement parts to customers in a time-critical manner. · Working on chains, belts, bearings, gearboxes · Deliver an extremely high standard of customer support. The Ideal Candidate: · A positive and outgoing attitude, even when dealing with difficult situations. · Willing to travel extensively and be away from home regularly. · Field Service Experience - Advantgeous · Professional and well-presented. · Be willing to work additional hours to complete projects. In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell at or call for a confidential discussion on (phone number removed)

Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking a Manager for their Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. Offering a more competitive commission scheme than most, with an OTE of £40k pa - £47k pa, they are seeking an experienced and highly passionate Travel Manager, who wants to be part of a growing business. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently (or recently) working in a retail travel agency who has worked as an Assistant Manager or Manager. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of £40kpa - £47k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK

Generator Engineer Swadlincote £40,000- £42,000 basic 25 days holiday plus banks, pension scheme, overtime, incentive scheme and more Overview We are seeking a skilled and dedicated Generator Engineer to join our team in a hybrid role. This position offers a dynamic mix of workshop-based tasks and on-the-road responsibilities, working on generators ranging from 6kVA to 117kVA. If you are a motivated professional with a passion for engineering and a commitment to delivering high-quality work, we encourage you to apply. Responsibilities Perform maintenance, servicing, and repairs on generators ranging from 6kVA to 117kVA. Diagnose and troubleshoot faults in generators and associated equipment. Conduct on-site inspections and repairs as required. Ensure all work is completed to the highest standards and in compliance with health and safety regulations. Maintain accurate records of work completed and parts used. Provide excellent customer service and represent the company professionally while on the road. Collaborate with the workshop team to ensure efficient workflow and timely completion of tasks. Qualifications Proven experience as a Generator Engineer or in a similar role. Strong knowledge of generator systems and components. Ability to diagnose and repair mechanical and electrical faults. Excellent problem-solving skills and attention to detail. Full UK driving license. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Day-to-Day Work a 45-hour week, Monday to Friday, from 7:00 AM to 4:30 PM. Split time between the workshop and on-site locations, depending on workload and customer requirements. Perform routine maintenance and emergency repairs on generators. Travel to customer sites to provide on-site support and services. Collaborate with colleagues to ensure efficient operations and customer satisfaction. Benefits Competitive basic salary of £40,000 - £42,000 per annum. 25 days of annual leave plus bank holidays. Company pension scheme. Company-provided phone. Incentive scheme to reward performance. Opportunities for professional development and career progression. A supportive and collaborative working environment. If you are a skilled Generator Engineer looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team and take the next step in your career! SER-IN

Employee of the Month' rewards and Long Service Awards'.

Coordinating project management activities and supporting customers and suppliers with product specifications. Organising business trips to suppliers, customers, and attending defence industry shows.

Minimum 1-3 years of Retail/Customer service experience. Welcome and help customers, providing an excellent in-store experience at all times. Gain new clients, meet conversion goals and continue to service existing clients.

Our team helps clients connect with their customers face-to-face through engaging events and direct interaction. This opportunity suits someone who enjoys working with people and wants to build practical experience in marketing, customer engagement, and leadership. Speaking with customers face-to-fa

This opportunity suits someone who enjoys working with people and wants to build practical experience in marketing, customer engagement, and leadership. Speaking with customers face-to-face and representing brands professionally. Our team helps clients connect with their customers face-to-face throu

You'll be responsible for providing exceptional customer service, using your product knowledge and expertise to guide customers towards the perfect jewellery piece. Actively engage with customers, understanding their needs and preferences. Assist and develop client relationships with customers in br

We actively encourage applications from retail, hospitality, customer service, events and communications backgrounds. Representing top UK brand partners in customer engagement campaigns. Engaging directly with customers to drive brand awareness and sales performance.

Must have previous experience working in an administrative or customer service role.

At Direct Soccer, we’re looking for a confident and proactive Customer Service Advisor to be the friendly, knowledgeable first point of contact for our customers. Previous experience in an e-commerce customer service role is preferred. Our bespoke website is the most advanced in the teamwear indus

This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. Customer Service Advisor Banking. Strong customer service and communication skills.

We are partnering with a highly respected, global professional services firm to appoint an Office Coordinator / Front of House for their London office.

Shifts: Flexible - Full Time, Part Time, Evenings & Weekends Driver Required: Walking & Driving Positions Available Were sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is

Could you be the reason someone smiles today?.If you have a full UK driving licence, compassion and a desire for a new career that truly makes a difference we would love to hear from you.Theres something extremely special about helping others live with dignity, comfort and joy especially in their ow

Routes Healthcare is committed to making lives better through exceptional homecare services.

Flexible/Agency - offered based on your availability.Holiday pay is separate, NOT inclusive of your hourly pay.As a Senior Care Assistant, you'll work closely with Management to deliver high standards o.

All applicants will undergo thorough interviews, referencing checks, and must hold or be willing to obtain an Enhanced DBS check registered on the Update Service.

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. To join us in this role, youll have experience of working in a customer service environment and managing rel

Sales Assistant | Retail Sales | Ballymena | Full Time | OTE; £38,000 |.Zachary Daniels Retail Recruitment are currently recruiting for a.Sales Assistants / Sales Executives.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

ABOUT THE ROLE As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important

Job Title: Senior Care Assistant (Agency Work)Location: WF6 1DL (West Yorkshire)Job Type: Agency / Flexible ShiftsPay Rate: Competitive hourly rates (depending on experience)Y

Package Description: Are you an experienced care professional looking for a new challenge?Are you looking to use your skill set in a rewarding work environment with our welcoming and specialised support team at Trafalgar care home?Come and join the Agincare fami

REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals w

Nursery Practitioners & Nursery Assistants Essex£13.Flexible Supply WorkLooking for a role where no two days are the same? Worldwide Education is recruiting enthusiastic Nursery Practitioners and Nursery Assi

ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to

Driver / Community Enabler Fridays.Chamberlayne Leisure Centre, SO19.Fridays, includes 30-minute paid break).Driving: 08:3011:00 and 14:3017:00.Join SCA Care and make a real difference in your community.This rewarding dual role combines safe transport w.

REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals wit

Birchstone Care Homes we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required.We are looking for kind and caring individuals to join our happy and friendly team, those

At Birchstone Care Homeswe are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs, to offer support and choice as required.We are looking for kind and caring individuals to join our happy and friendly team, th

ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motiva

At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles.Contact us to find out more 36-42 hrs per week, including alternate weekends (includes paid breaks) Introduction Were looking for an enthusiastic and dedicated individual to join o

Apply now to join our great team of Care Assistants here at Care Outlook to help improve the lives of the vulnerable and elderly in our extra care scheme Redwood House,in West Berkshire in RG17.As a healthcare assistant, you will be providing personal care, building rela