Head of Revenue Operations
1 day ago
City of London
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, a user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What's in it for you • Private healthcare – for you and your family, • Pension scheme, • Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget, • Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme, • Flexible working options, including working from home, our Marylebone office, • 60 days’ work anywhere – even outside the UK if you want, • 25 days’ off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday, • Up to 2 volunteering days per year, • Your own personal company Soldo card, • Employee Assistance Programme, • Tax-efficient bike-to-work scheme The role The Head of Revenue Operations will be responsible for owning the systems, processes, and reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. In addition to driving operational excellence, this role will partner with GTM leaders to shape and execute the overall GTM strategy. This includes defining and aligning the strategic levers of GTM execution, such as territory design, capacity and coverage modelling, and the connection between Sales and Marketing to support coordinated growth initiatives. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales, Customer Success, Marketing, Marketing Operations, and Finance to enable cross-functional alignment, implement systems to continuously monitor performance, and ensure our GTM machine is efficient, data-informed, and improving. Responsibilities GTM Execution • Partner with GTM leaders across Sales, Marketing, and Customer Success to execute the overall GTM strategy., • Connect strategic planning with field execution by overseeing processes such as territory design, capacity and coverage modelling, and interlock between Sales and Marketing for coordinated campaigns., • Drive annual and quarterly territory, portfolio, segmentation and capacity planning., • Partner with Finance and Leadership on scenario-based business planning (e.g., new geos, segments, pricing, product launches)., • Optimise org design, quota mechanics, and incentive modelling to align with strategic goals., • Define and lead a robust operational cadence to track GTM performance across our motions., • Build and maintain reporting dashboards, ensuring data accuracy., • Operate the forecasting cadence across all motions and manage the end-to-end pipeline health process., • Monitor pipeline coverage, aging, win rates, and conversion benchmarks, delivering actionable insights to Sales leadership., • Own end-to-end design and optimisation of Sales, Customer Success and Partner team processes., • Maintain and enforce rules of engagement, handoffs, and SLAs across teams., • Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution., • Build, lead, and develop a best-in-class Revenue Operations team that acts as a strategic partner to GTM leadership., • Foster a culture of accountability, collaboration, and continuous improvement within the RevOps organisation., • Coach and mentor team members, ensuring strong domain expertise across planning, analytics, process, and systems. We're looking for someone who must have • Proven experience leading a Revenue Operations function in a high-growth B2B SaaS environment., • Demonstrated success supporting overall GTM execution, driving planning, forecasting, and reporting processes across Sales, Customer Success, Partnerships and Marketing., • Highly analytical, with a strong understanding of SaaS metrics, pipeline dynamics, and growth levers., • Experience supporting teams across different customer segments (e.g., SMB, Mid-Market, Enterprise) and geographies., • Expert in Salesforce, forecasting tools, and dashboarding platforms., • Strong understanding of territory and capacity planning, quota design, and compensation modelling., • Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams., • Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives., • Commercial acumen and the ability to challenge the status quo and identify opportunities to improve go-to-market effectiveness.