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Customer Service Operations Manager Dunfermline, Dundee + Aberdeen Up to £45,000 (DOE) About Our Client The organisation we're working with is a UK Wide 5 star developer and will be based in one of their Scottish regions. With a strong focus on build quality, customer satisfaction and sustainability, they continue to invest in modern construction methods and community development. The company remains a major employer with a commitment to customer care and long-term growth. The Opportunity The purpose of this role is to lead the Customer Care Maintenance Operatives, ensuring the delivery of outstanding customer satisfaction in line with Company Guidelines, Group Standards, and Customer Care Procedures. You'll be covering from Dunfermline, Dundee to Aberdeen. Key Responsibilities • Effectively lead the department team by setting clear workplace standards, monitoring performance, and providing coaching and training to ensure all team members meet company KPIs and uphold NHBC Customer Satisfaction and internal company standards., • Assess complex defects, determine appropriate remedial strategies, and oversee all work related to formal complaints in line with Company Standards., • Take ownership of identifying and resolving customer escalations (pre-complaint) and support the resolution of all formal complaints in accordance with company procedures., • Attend site as required to meet with customers, site teams, and Customer Care Maintenance Operatives., • Manage all NHBC, Premier, and LABC resolutions and claims, working closely with the Customer Care department., • Collaborate effectively with contractors, Customer Care colleagues, and other departments (including Construction, Sales, and Accounts) to maintain strong communication and support the company in achieving its KPIs., • Fulfil responsibilities outlined in the Group HS&E Policy and ensure full team compliance. Experience & Skills Required • Construction / New Homes experience required, • Trade related experience is essential, • Comfortable working with a variety of stakeholders., • Good knowledge of Microsoft Office (Excel, PowerPoint, Word)., • Strong organisation and time-management skills., • Positive, self-motivated and results-driven., • Experience of managing a team, • Calm and professional under pressure., • CSCS Card (Preferable) Why Join? • Excellent package, including up to 12% bonus, • Car Allowance, • Opportunities for training, growth, and career development., • 25 days AL (plus bank holidays) + private medical, • Opportunity to work with a UK leading developer in a senior position If this opportunity sounds of interest, reach out! 📞 07476 876698 📩

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment. We are seeking a Site Manager to join us in Dundee covering the Tay Road Bridge. The Site Manager is a member of the site operations team and is the key person responsible for the successful delivery of the project. The Site Manager has responsibility to ensure health, safety, environmental & quality compliance as well as programme and budget requirements About you Deliver the works safely. Complete Understanding of all the project objectives. Build, develop, support and maintain the team. Build and maintain a good relationship with the client and all external parties. Develop the Tender Programme into a construction programme. (Within 4 weeks of award). Monitor progress with up-to-date programmes so that timely clear direction can be given to the team on critical construction/financial targets. Development, Management and Maintenance of Site Management Plan. Identify and evaluate risks, determine and manage actions, maintain Risk Register. Manage and control changes to scope, requirements, personnel etc. Monitor progress against cost plans, programmes and quality/environmental plans. Manage stakeholder engagement. Develop and protect our subcontractor relationships. Manage the design. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. TPBN1_UKTJ

A well-regarded regional law firm in Scotland is seeking a Private Client Senior Associate / Partner to provide legal advice on wills, probate, trusts, and more.This role offers the chance to work within a friendly team with a strong commitment to employee well-being and flexibility, allowing remote

An excellent opportunity has arisen for a Private Client Senior Associate / Partner to join a well-regarded regional firm based in South Wales, with super flexible home working.You will be joining a friendly and supportive private client team at a firm known for its commitment to both staff well-bei

Due to their ongoing success, they’re now looking to appoint a Legal Director to join their Private Client team in Dundee. Get in touch with me Deborah Collier at QED Legalfor a completely confidential conversation.

If you're ready to advance your career, this could be the opportunity you've been waiting for.

As a Private Client Solicitor, you will manage your own caseload of private client matters, with a particular focus on probate and estate administration. The Private Client Department has grown significantly over recent years, driven by an increasing volume of complex and rewarding work. Supporting

Private Wealth Solicitor – 6+ PQE. Private Wealth Solicitor (6+ PQE). This is a fantastic opportunity to become part of a progressive firm known for exceeding client expectations and fostering a unique, supportive internal culture.

Whats on offer:Salary: £upto 80,000pa dep on expBenefits:On site gym and spa with membership Free parking Company PensionOn site café and restaurant with staff discount Modern OfficesOpportunity for career progression 5+ YRS PQEOur niche client law firm based in the area of Potters Bar is currentl

Tax Specialists Taylor Rose Recruitment are working with a leading firm of Chartered Accountants in Bournemouth who are seeking a Private Client Tax Manager to join their team. Working with an impressive client portfolio (HNWIs,.

Private Client Solicitor - Swansea £40,000 - £60,000Are you an experienced Private Client Solicitor looking to join a highly respected, forward-thinking firm in Swansea? We are seeking a talented lawyer with 2+ years' PQE who is confident managing a full caseload without supervision and enjoys del

Private Client Solicitor | Chard, Somerset | Full Time | £60,000 (negotiable) plus Discretionary BonusOur client's firm, founded in 1870, has offices in South Somerset and East Devon, with a sub-office in Mid Devon. With 3 Partners and 22 staff, they pride themselves on delivering exceptional clien

Private Client Solicitor Wills, Trust and Probate My client who work are a highly reputable Legal Practice based in Wrexham are looking for a Private Client Solicitor to join their Wills, Trust and Probate department. Key Details: Private Client Solicitor Wills, Trust and Probate Permanent contr.

Private Client ParalegalLocation: Marlborough, WiltshireSalary: £30-50K plus excellent benefits packageKey RequirementsWe are seeking a qualified and experienced Private Client Paralegal to join our specialist firm, advising a loyal and longstanding client base which is primarily farming and land-o

Private Client SolicitorOur client is a long-established and successful private client law practice with offices across Sussex, and London. They are seeking a Senior Private Client Solicitor to join their Sussex team, based near Gatwick, within a modern, forward-looking firm offering strong scope fo

Along with a competitive salary the firm will offer the Private Client Tax Senior Manager a supportive work. We are recruiting for a Private Client Tax Senior Manager on behalf of a renowned accountancy practice, with the role being available at either of the firms Reading, Newbury or Oxford office.

Private Client SolicitorLocation: Marlborough, WiltshireSalary: £80-120K plus excellent benefits packageKey RequirementsWe are seeking a qualified and experienced Private Client Solicitor to join our specialist firm, advising a loyal and longstanding client base which is primarily farming and land-

Role: Private Client Solicitor/Lawyer PQE: 3 years +Qualification: Qualified Solicitor/Cilex Lawyer Reports to: COFA & COLPSupports: The Practice ManagerDirect Reports: NoneSalary: £60,000 - £85,000 depending on experienceLocation: Thame, OxfordshireHybrid working: Yes, Hours: Monday Friday 9am

If you're an experienced Private Client Tax Manager who's ready for more influence, more autonomy, and more progression, this could be exactly the move you've been waiting for.

Tax Specialists Taylor Rose Recruitment are working with a progressive firm in Altrincham who are recruiting for a Private Client Tax Manager to join their team. Working with/ managing an impressive client portfolio involving the provision of advice in areas such I.

A leading legal firm in the UK seeks a Private Client Legal Director with extensive experience in private client law and a minimum of 10 years PQE. The candidate should also demonstrate strong business development skills and build lasting client relationships.

A leading tax advisory firm in the United Kingdom is seeking a Private Client Tax Senior Manager to manage a unique portfolio of wealthy clients. Join a firm known for its outstanding reputation in private client service and innovative culture.

This is a key strategic hire for a team recognised nationally for its work with HNW and UHNW clients across all aspects of private family law. Experienced in private Family law with strong technical and client-handling skills. Lex Exec partners exclusively with leading law firms to help them attract

Shakespeare Martineau - Agriculture & Wealth - Private Client - Private Client - 1302. Provide high-quality private client advice to all clients to include advising on; inheritance tax and succession planning, preparing Balfour type reviews of businesses to ascertain the trading status of the client

A leading public practice firm in North London is seeking an experienced Head of Tax to lead the private client tax department.

Due to their ongoing success, they’re now looking to appoint a Legal Director to join their Private Client team in Dundee. You’ll ideally have around 4+ years’ post-qualifying experience in private client work, including Wills, Powers of Attorney, Executries and Tax Planning. Client care will

The Private Client Tax Senior Manager will be entrusted to manage a unique portfolio of wealthy clients in an advisory role which is heavily reliant on client relationship management. The successful candidate will focus primarily on high level technical advisory and will lead by example to ensure th

A private practice with big ambitions in Scotland is looking for a Legal Director to join their Private Client team in Dundee. The ideal candidate should have at least 4 years of experience in private client work, including Wills and Tax Planning. This role offers a significant opportunity to make a

Our client is a long-established and successful private client law practice with offices across Sussex, and London. They are seeking a Senior Private Client Solicitor to join their Sussex team, based near Gatwick, within a modern, forward-looking firm offering strong scope for career progression. Th

Senior Residential Childcare Worker DaysMust hold a valid manual UK driving licence.Spark of Genius is one of Scotland’s largest residential child care providers.For over 25 years, we have been delivering high quality care to young people who need just a little more support to get ahead.Spark of G

Make a Real Difference—Every Single Day.Looking for a career where your work truly matters? At .As the UK’s largest supported living provider, we’ve been empowering people and transforming lives since 1995.Now, we’re looking for passionate Support Workers to join our team in.At Lifeway

Residential Childcare Worker Full Time – Days including Sleep-ins – Shifts are 2 on/4 off£24,667 to £25,057 PLUS £67.Make a Real Difference – Become a Residential Childcare Support Worker!.Do you have a caring nature and the drive to help children and young people reach their full potential

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Please ensure you complete your.Fusion or by clicking on the application link in the section of the application form titled.REVIEW SKILLS AND QUALIFICATIONS”.ACTUAL CLOSING DATE: Applications must be received by Wednesday 7th January 2026 at 11:55pm.Larkhall Children's Centre, 90 Muir Street, Lar

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Based in one of Dundee schools, you will work full or part time, various hours per week on a temporary basis until April 2026.If you have any queries regarding this vacancy, please contact Phil Smith by email philip.You will have PDA ESQ qualification or equivalent (at SCQF level 6 or above - eg NC

Please ensure you complete your.Fusion or by clicking on the application link in the section of the application form titled.REVIEW SKILLS AND QUALIFICATIONS”.ACTUAL CLOSING DATE: Applications must be received by Sunday 4th January 2026 at 11:55pm.Please note that this post is being re-advertised.

Post Title: Support Worker (Early Learning & Childcare).Location: Milton of Leys Primary School, Inverness.Duration: Fixed Term until 02 July 2026.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and tips on ELC roles within Hig

Working in a hybrid style, based at home and office, you will work full time, 37 hours per week on a temporary basis for 12 months.If you have any queries regarding this vacancy, please contact Marco Notarangelo on 01382 438254 or email marco.You will have 60 relevant credit points towards the first

Waverley Residential Home, Galashiels .SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approa

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Waverley Residential Home, Galashiels.Temporary Maternity Cover until September 2026.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-str

Please ensure you complete your.Fusion or by clicking on the application link in the section of the application form titled.REVIEW SKILLS AND QUALIFICATIONS”.ACTUAL CLOSING DATE: Applications must be received by Wednesday 7th January 2026 at 11:55pm.Larkhall Children's Centre, 90 Muir Street, Lar

Excellent communication skills and the ability to build strong client relationships. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. Iconic Resourcing is committed to partnering w

Relief Homecare Night Support Worker.Earlston, Lauder & Melrose (Central).SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.A current driving licence and use of a vehicle is essential.We focus on these five princi

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.NLC1: £26,243 Per Year (Pro Rata).You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be