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  • Groups,Conference and Events Manager
    Groups,Conference and Events Manager
    hace 4 horas
    £42000 anual
    Jornada completa
    Edinburgh

    Job Ref: 13192 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 05/06/2026 Closing date: 19/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Group,Conference,and Events Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Main Purpose of Job To lead and inspire a regional team of event planners, a pivotal role responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces. Specific Tasks Leadership & Team Management • Responsible for delivery of both personal and team KPI's, • Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations., • Foster a high-performance culture focused on collaboration, accountability, and continuous improvement., • Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities Sales & Revenue Management • Drive conference and event revenue across the region and wider group, working closely with Head of Groups, Conference & Events, other regional GCE Managers, proactive sales teams and revenue managers., • Analyse and pre-emption of GC&E revenue risk and gaps, working with regional Head of GC&E to develop and implement strategies to address revenue gaps, • Input to and support the development and execution of regional sales strategies and promotional campaigns. Client Relationship Management • Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery., • Oversee the end-to-end planning and execution of complex and/or multi-site events., • Ensure consistent service standards and client satisfaction across all properties. Operational Excellence • Ensure team follow event planning processes and documentation across primary region, • Ensure compliance with brand standards, health & safety, and legal requirements., • Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery. Reporting • Lead on regular performance reports and insights to senior leadership. Reporting Structure • Head of Groups Conference & Events Scotland, • This post has management responsibility for GCE Assistant Manager and GCE Executives, • Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities About you: You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality! Personal Characteristics and Competencies We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams., • Strong leadership and team development skills., • Commercially astute with a track record of achieving revenue targets., • Excellent communication, negotiation, and client relationship skills., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Proficient in event management systems (e.g., Infor, Delphi, Opera, or similar). You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If thisis you,Click Apply. We look forward to hearing from you.

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  • Casual Worker Spa Therapist
    Casual Worker Spa Therapist
    hace 4 horas
    £13.6 por hora
    Jornada parcial
    Edinburgh

    Job Ref: 13188 Branch: Apex Waterloo Place Hotel Location: Apex Waterloo Place Hotel, Edinburgh Salary/Benefits: £13.60 per hour plus excellent company benefits and Perks Contract type: Casual Hours: Part Time Shift pattern: vary Hours per week: 20 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Casual Spa Therapist in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Spa Department as we believe it is our personality, style and friendliness that makes Apex Hotels Apex Hotel's Spa offers a diverse menu, including beauty, massage and the use of ESPA products. We are currently looking for a Casual Spa Therapist to assist the Spa with busy periods. Starting your Journey: As a Casual Spa Therapist,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a casual Spa Therapist you will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care and you will also promote the spa products and services. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Spa department, you will: • Conduct treatments to an exceptional degree, following Apex Brand Standards at all times, • Ensure reception and relaxation areas are clean, tidy and welcoming, as well as fully stocked, • Handle enquiries in person, via telephone and email, • Process bookings and payments, • Maintain and clean all equipment to an effective operational level., • Meet required standards of service delivery within the spa (Efficiency, Accuracy, Customer Care) with an emphasis on exceeding customer satisfaction and loyalty, • Provide a tailored service towards individual clients, • Be responsible for working unsupervised, As a Casual Spa Therapist, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who: • Can deliver excellent standards, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Has experience of working in a customer facing role, • Holds a HNC in beauty therapy, • Has excellent level of English - written and oral, • Previous experience of working within a Spa environment is desirable We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About Apex Waterloo Place Hotel The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient. With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies.

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