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Head of Operations | Retail | Harrogate | c.£55k Hybrid - 2/3 days on site The Role Reporting directly to senior leadership, the Head of Operations will own the end-to-end supply chain and operational strategy. This includes procurement, inbound logistics, fulfilment oversight via external partners, and delivery performance across multiple markets. The role requires a balance of strategic thinking and day-to-day execution, with a strong emphasis on building resilient partnerships and driving continuous improvement. Key Responsibilities Lead and optimise the full supply chain, from supplier management through to final-mile delivery Develop and maintain strong, performance-driven relationships with third-party logistics providers (3PLs) and freight forwarders across international markets Act as the primary owner of 3PL performance, ensuring service, cost, and scalability requirements are consistently met Own operational KPIs including cost, service levels, lead times, and inventory efficiency Identify and implement process improvements to support scalability and peak trading demands Collaborate cross-functionally with commercial, product, and finance teams to align operational strategy with business goals Manage forecasting, stock planning, and inventory risk to ensure optimal availability and working capital efficiency Oversee contract negotiation and performance management of external partners Lead, mentor, and develop a small, high-performing operations teamAbout You Proven experience in a senior operations or supply chain leadership role, ideally within e-commerce or consumer goods Strong track record managing and influencing 3PL providers and freight forwarding partners Commercially astute, with the ability to balance cost control and customer experience Comfortable operating in a fast-paced, evolving environment with a hands-on approach Excellent stakeholder management and communication skills Data-driven mindset with experience using KPIs and metrics to inform decisions Experience scaling operations within a growing business is highly desirableBH36083

Company description: Water Utility Company based in Yorkshire region of England. Job description: Industrial Electrician Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We are offering a competitive starting salary of £40,110. A Company van (mobile worker). Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Continuous training and support in line with the Electrician progression plan. Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, Employee Assistance Programme, cycle to work scheme, gym membership discounts and many more! Location: We are currently looking to recruit two Industrial Electricians to work across the Harrogate, Ripon and Thirsk areas in our maintenance department within our Wastewater business area here at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? This is a mobile worker role Work type: Permanent. Youll be working 37 hours per week. Out of hours, weekend working, and bank holidays will be worked as part of a structured stand-by rota. Once fully trained you will be assessed for working on your own and you will be required to participate in an out of hours standby rota which will include evenings, weekends, and overnight callouts. (Which will be no more than 1 week in every 4). What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The department are a key part of how we plan to meet the changing expectations of customers and regulators. As an Industrial Electrician, you will undertake maintenance of Yorkshire Waters Electrical and Mechanical assets across wastewater treatment and pumping installations. Mobile working as part of a Maintenance Team to deliver Planned & Reactive maintenance, responding to emergency calls both in and out of hours (on call-out rota). Driving to deliver improved asset reliability through effective decision making. Where you fit in! As an Industrial Electrician you will be required to work unsupervised in remote geographic locations and be accountable for the completion of planned and reactive electrical tasks within agreed timescales, quality, and cost parameters. Candidates will be expected to manage and prioritise your own workload effectively and to build and maintain relationships with operational customers, colleagues, suppliers, and contract partners. Adhering to the Health and Safety policy and standards actively identifying hazards, providing mitigation, and reporting onto the company hazard database to ensure the cause of the hazard is removed. You will be required to supervise approved Contract Partners, providing risk assessments and method statements where permit to work is required for a given task. You will also be required to use a Toughbook/iPad to capture all work activity and job status in line with workflow processes. Assist in the development and training of apprentices as well as less experienced members of the team, identifying ways to improve the value and service delivered by the Maintenance Function within Process & Pumping. Installation & commission new plant and equipment to relevant standards is essential. Diagnosing and repairing faults on systems and plant. You will pro-actively identify and report follow on work or areas for enhancement. You will conduct your own risk assessments and create appropriate method statements when required to safely carry out maintenance activities. The successful candidate will have the ability to specify parts and equipment required for procurement as part of day-to-day role. What skills, experience & qualifications you will need: It is an essential requirement that you hold a recognised Electrical Craft/Technician Apprenticeship and either a City & Guilds/ ONC/ BTEC/ NVQ/ HNC/ HND or equivalent in Electrical/Electronic Engineering or Eng Tech. You will be required to visit sites across the Yorkshire Region therefore a full valid driving licence (with no more than six points) is an essential requirement of this role. It is desirable that you hold the following qualifications: IET 18th Edition Wiring Regulations (City and Guilds 2382-18). CompEx 1 4. HNC Electrical/Electronic Engineering. It is a mandatory requirement that you can demonstrate experience and knowledge in: Safe isolation to the current IET regulations. As a time served industrial electrician. Fault finding on control circuits up to the PLC. IT literate e.g., MS office. Ability to produce maintenance reports. Experience of fault finding with industrial motors and starters. Experience fault finding with industrial 3 phase systems. Experience working with rotating equipment. Experience of fault finding on LV control circuits. It is desirable that you can demonstrate experience and knowledge in: Experience of pneumatics. Work within ATEX standards. Experience of maintaining UPS systems. Fault finding experience of soft start or variable speed drives. Fault finding experience of actuated valves. Ideally, you will have previous experience gained as an industrial electrician within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors. You will have a proven track record of maintaining and repairing 3 phase rotating machinery and associated control systems. You will have a systematic approach to fault finding using industry best practice, where required the ability to share and mentor others. As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments. If youre an experienced Industrial Electrician and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If you feel this opportunity is suitable and you match the skills required, then please apply online and attach your CV outlining how your skills match this role. To assess your skills effectively, our selection process will include an online test, competency interview followed by a short practical and written assessment. Do we sound like your cup of tea? If youve got experience in operations and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Closing date 14th April If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. TPBN1_UKTJ