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Job Description & Person Specification: Deputy Contract Manager Location: Bristol Airport, Silver Zone reception building Vacancy type: Full-time, permanent, office based Salary: £38k p.a. plus performance bonus Working hours: 37.5 hours per week. This role involves working weekends on a rota basis and some early starts/late finishes. Job description Role overview The post-holder will deputise for the Mego Contract Manager who has full day-to-day responsibility for managing our contract for the provision of labour support services at Bristol Airport. This is a complex, high profile and time critical 24/7/365 (almost) operation demanding excellent management skills, total commitment to delivering outstanding customer service and the ability to work in a pressurised environment, the acceptance of irregular hours of work, including early starts or late finishes and regular, rostered weekend working. Accountability You will report to the Mego Contract Manager. Primary responsibilities When deputising for the Contract Manager Manage service delivery in full compliance with our contractual obligations, standards and KPIs detailed in the Service Level Agreement (SLA). Manage service delivery efficiently and effectively in order to achieve our commercial objectives. Detailed tasks Planning & reporting Help the Contract Manager prepare annual forecasts, budgets and worker resourcing plans. Support the capture, collation and preparation of data in order to produce monthly SLA reports breaking down our performance by KPI in line with contractual requirements. Help the Contract Manager prepare monthly SLA reports for presentation to BAL management. Service delivery Jointly with the Contract Manager Ensure all workers are correctly trained, briefed and attired (including PPE) before their assignments start. Manage the scheduling and assignment of workers to shifts across daily, weekly, monthly and annual peaks and troughs in line with demand from BAL. Effectively manage communications with all Mego workers across the airport to ensure that they are aware of their shift dates and times and other assignment related information in advance of their deployment. Monitor and manage the timesheet completion process to ensure accurate pay and invoicing. Take the appropriate management action to mitigate commercial risks and implement corrective actions where performance shortfalls have been identified. Investigate (with BAL staff where appropriate) all complaints relating to Mego workers and any alleged transgressions, incidents, poor conduct or events which could impact negatively on the reputation of BAL and/or Mego and escalate to the MD if consequences are potentially serious. Manage the storage, issuing, use and return of workwear and PPE. Liaise with head office to ensure items required are ordered and delivered in good time. Help BAL deliver an excellent customer experience to all passengers using the Silver Zone block parking operation. Resource management Jointly with the Contract Manager Plan and execute the timely recruitment and on-boarding of sufficient workers to meet the expected varying demand from BAL and their Business Partners across the airport. People and client relationship management Jointly with the Contract Manager Manage the deployment and activities of the contract management team using your leadership skills to foster a culture of excellence and teamwork. The performance management of the contract management team, VP Team Leaders and VPs assigned to work in the Silver Zone and the monitoring of the performance of other workers supplied across the airport. Taking corrective action with workers (in conjunction with BAL staff where appropriate) where an individual's performance does not meet either our or BAL's requirements. Build effective working relationships with BAL staff at all levels with a special focus on the relationship with the BAL GT manager and Silver Zone manager. Liaise effectively with BAL Key Room staff to optimise the smooth running of day-to-day operations. Be alert to, monitor and investigate potential cases of discrimination, harassment or bullying of any form within the Mego cohort of workers deployed across the airport. Health & safety Jointly with the Contract Manager Understand where responsibilities lie within UK health and safety regulations and the Employment Agencies Act 1973 with regard to the status of 'workers' supplied to BAL. Proactively monitor and manage the health and safety of the workers we supply to BAL even where our workers are acting under the direction and control of BAL staff. Ensure any health and safety incidents are reported by the appropriate party in line with prevailing protocols. Investigate, in conjunction with BAL management where appropriate, all incidents and accidents, RIDDOR reportable or not, and 'near misses' of potential consequence and report any serious incidents to the MD immediately. Security & compliance Jointly with the Contract Manager Ensure recruitment and on-boarding process is fully compliant with UK employment law and company SOPs with a special focus on the Right To Work regulations and SOPS and referencing procedures. Ensure full compliance with CAA regulations, safety protocols and legal requirements in relation to both airside and groundside operations. Monitor and investigate any potential conduct or behaviours observed within our cohort of workers which could indicate the presence of illegal activities which could be construed as 'labour abuse' or 'modern day slavery'. Systems Jointly with the Contract Manager Operate internal IT systems effectively in line with training and report any outages or issues to BCNS with the minimum of delay. Where we have access to BAL systems ensure that we comply with all BAL security protocols. Ensure to the best of your ability through regular training and ongoing monitoring that all Mego staff and workers on-site comply with all Mego and BAL data and cyber security protocols. Person specification Mandatory requirements Strong leadership skills and the ability to effectively manage and motivate teams developed in an operational environment. Excellent verbal communication and interpersonal skills. Report writing experience and skills and the ability to draft and write SOPs. The ability to prioritise conflicting demands, manage resources and juggle multiple tasks effectively. Problem-solving aptitude and a proactive approach to operational challenges. Experience of using Microsoft Excel and Word in a business environment. Experience of data entry and of using CRM systems and other business software systems in an operational environment. A full UK driving licence, held for more than two years and with less than 6 points and no prior disqualifications for drink driving or other criminal driving related offences. Preferred but not mandatory requirements Experience of working in a high pressure, complex, busy 24/7/365 operational environment such as an airport. Experience of managing or supervising diverse teams in an operational environment. Experience of driving a diverse range of vehicles. A good understanding of health & safety rules and regulations in the workplace. Experience of resourcing, recruiting and on-boarding staff. A working knowledge of diversity, equity and inclusion in the workplace. Customer service experience in a client facing corporate environment. TPBN1_UKTJ

Preconstruction Manager – Building Services Engineering (M&E) sought, South Bristol / Somerset. National Contractor seeking further Preconstruction support with the addition of a mechanical or electrical (Building Services Engineering /M&E) Preconstruction Manager to their SW team. The Opportunity • We are seeking an experienced Preconstruction Manager to join a leading Building Services Engineering business operating across South Wales and Bristol / hybrid., • This is a key role within the regional preconstruction team, responsible for developing new business opportunities, managing client relationships, and leading the successful delivery of high-quality mechanical and electrical (M&E) tenders and proposals., • Working closely with clients, consultants, main contractors, estimating teams, and technical specialists, you will help secure profitable projects across a diverse range of sectors including healthcare, education, commercial, defence, industrial, infrastructure, and public sector developments., • The successful candidate will combine strong commercial awareness with a sound understanding of building services engineering and the preconstruction process. Key Responsibilities • Develop and maintain a strong pipeline of mechanical and electrical building services opportunities throughout the South Wales and Bristol region., • Build strategic relationships with key clients, main contractors, consultants, developers, and industry stakeholders., • Identify, pursue, and convert new business opportunities within the Building Services and M&E sectors., • Lead and coordinate prequalification submissions, tender responses, presentations, and bid strategies., • Work closely with estimating, design, engineering, and operational teams to develop innovative and commercially competitive M&E solutions., • Support bid negotiations, value engineering exercises, and project handover activities., • Ensure proposals are aligned with client requirements, technical specifications, programme objectives, and commercial targets., • Maintain accurate CRM data, market intelligence, customer feedback, and opportunity tracking., • Monitor industry trends, procurement routes, and upcoming projects to support regional growth plans. About You • We are looking for a commercially driven professional with experience in Building Services Engineering, Mechanical & Electrical contracting, or technical construction environments. You will ideally have: • Experience in preconstruction, business development, bid management, estimating, or client relationship management within the Building Services, M&E, or wider construction sector., • A good understanding of mechanical and electrical building services systems and project delivery., • Experience working with consultants, main contractors, developers, and end-user clients., • Strong knowledge of construction procurement and tendering processes., • Excellent communication, presentation, and negotiation skills., • The ability to influence stakeholders and develop long-term client relationships., • A proactive and strategic approach to identifying and securing new opportunities., • Strong organisational skills with the ability to manage multiple bids and client engagements simultaneously. In return? A competitive salary subject to experience (circa £80,000 per annum), car / allowance (£6,100), up to 10% annual bonus, 26 days leave(with the option to buy or sell further), enhanced pension, medical and various further as assumed of such an established yet progressive business. Interested? Click APPLY and contact Vic Bekker @ Bekk R Solutions for a confidential discussion

We have a new opportunity for an Internal Sales Executive to join our team at our branch located at BPX Bristol (BS20 7XE). We are looking for a bright, enthusiastic person to join our friendly team. This is a full-time, permanent position, where continuous sales development and training will be provided. About Us: For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, help to choose, help to use. BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide. Internal Sales Executive Job purpose: As a member of our team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively. The Internal Sales Executive main duties will include: Answer incoming enquiries to sell and support the company product range. Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets. Accurately process quotations and sales orders using in house systems. Timely administration of quotations using in house quotation software. Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software. Collation of customer files and purchase orders to company standards. Interact with customers to resolve any queries or issues. Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required. Maintain culture of continuous improvement and excellence in customer service. Collate and co-ordinate information requested for management purposes. Any other ad hoc duties required by the Branch Manager. Internal Sales Executive Skills, Knowledge and Experience: To join our team, we are looking for a person who has the following: A proactive/can do attitude towards helping the business grow. A proven track record within a customer service role. Experience of making proactive outgoing telephone calls. A passion for sales Excellent customer interaction skills. Strong organisational, administrative and telephone skills. Ability to prioritise work, meet deadlines and follow through on commitments. Excellent attention to detail such that customer orders and information are accurate. Confident telephone manner. Computer literate (MS Office). BPX offers great benefits such as: Minimum of 31 days annual leave including bank holidays (increasing with length of service) Access to our training and development platform Friendly and supportive work environment Dress down Fridays Access to the Employee Assistance Programme Recruitment referral bonus Opportunities for career progression Cycle 2 Work scheme Ability to carry forward unused holiday Option to purchase additional annual leave Free onsite parking Emergency loans BPX remains a financially secure business, offering the chance to work within a happy, friendly company with some wonderful and talented people. If you like a challenge and believe you are the right person to join our team, please click apply and upload your CV, we look forward to hearing from you! We reserve the right to close the advert early when a suitable candidate is found. No Agencies, please Company Overview We are makers, gamers, craftors, creators and engineers inspired by transforming clients businesses through experience and design. Our teams mind map, apply research, and inspire. We design, blueprint, build and test. And at the heart of everything we do is our unrelenting drive to design better customer experiences. It fuels our creativity. Its how we solve business problems. Its the reason we love rolling up our sleeves and getting down to work and its why were so successful. Our roots are solid, our future is digital, our passion is contagious and our people are simply the best. Sound like fun? Then join the family. TPBN1_UKTJ