🌳🌳🌳 Training & Enablement Manager – AI SaaS Startup – Category-Defining Opportunity - FULLY REMOTE - 🌳🌳🌳
2 days ago
Ashton-Under-Lyne
🌳 Training & Enablement Manager (First Hire) – AI SaaS Startup – Series A – Fully Remote (UK) Another exclusive role from Areti Group 🌳 Areti Group is partnering with a high-growth, Series A-backed AI SaaS startup that is quietly transforming how global organisations operate. This business is building a brand-new software category — product-first, customer-obsessed, and scaling fast. We’re hiring their first Training & Enablement Manager: a hands-on, player-coach who will build onboarding, learning journeys, and enablement from scratch — for clients, internal teams, partners, and brokers. 📍 Location: UK-based | Fully Remote 💼 Type: Full-Time 🚀 Stage: Series A | High growth | AI-driven | Product-first 💰 Salary: Up to £90,000 + excellent benefits 🌳 The Opportunity This is not a “maintain what exists” role. You won’t inherit slide decks, LMS structures, or established playbooks. You’ll build the entire enablement function from the ground up — with real ownership, visibility, and influence. Right now, training is being delivered by the Client Experience Directors. You’ll take ownership of this mission-critical work, design scalable learning frameworks, and create a premium onboarding experience that supports growth without founder dependency. You’ll work closely with Customer Success, Sales, Product, Operations, Partnerships, and Engineering — turning product complexity into clarity, confidence, and adoption. 🌳 What You’ll Own 🌳 Client Training & Onboarding (Core Focus) • Deliver high-quality, engaging live training sessions for key clients, • Coach clients to confident adoption and long-term value, • Build structured onboarding programmes that scale, • Create consistent, repeatable learning journeys across the customer lifecycle 🌳 Internal Enablement (Sales + CS) • Enable Sales and Customer Success teams to speak confidently about the platform, • Reduce reliance on founders and ad-hoc knowledge sharing, • Build partner training programmes and playbooks, • Create enablement packs tailored to partner workflows, • Build the full training and enablement function from zero, • Balance live delivery with scalable documentation and self-serve content, • Continuously improve programmes based on outcomes, feedback, and business needs, • Clients feel confident, capable, and excited using the platform, • Onboarding becomes consistent, intentional, and premium, • Partners and brokers are enabled and independent, • Teams no longer rely on founders for training, • Experience in Training, Enablement, Learning, or Onboarding within a SaaS business, • Proven track record of building programmes from scratch in a startup or scale-up, • Confident delivering training to senior external stakeholders (live + remote), • Strong structured thinking: you can turn ambiguity into clear frameworks, • A self-starter who takes initiative and solves problems without being asked twice, • Comfortable working closely with Product/Engineering and understanding how teams ship software, • Benefits / HR tech exposure, • Experience with LMS tools and online learning platforms, • Familiarity with tools like Atlassian products, Storylane, video-based product training, and content creation workflows You’ll work with and influence the enablement tooling, including: • Atlassian products, • Storylane, • Product video and training content tools, • CX documentation and enablement systems, • First hire in Training & Enablement — real ownership, • A genuinely category-defining AI platform, • Product-first, metrics-driven, human-centred culture, • High trust, high performance — no corporate nonsense, • Salary up to £90,000, • Paid leave + public holidays, • Private medical insurance, • Group life assurance, • Dental & optical cover, • Enhanced maternity leave, • Pension contribution, • Employee assistance programme, • Birthday day off + more